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Crystal Cruise Reviews

Crystal Serenity from the beach near fascinating “Dean’s Blue Hole” on Long Island, Bahamas. 08JUL’21
Cabin
Madagascar
Cruiser Rating
4.2
Very Good
624 reviews

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1-10 of 624 Crystal Cruise Reviews


Bahamas Breeze

Review for Crystal Serenity to Bahamas

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MarkWiltonM
10+ Cruises • Age 60s

We thought a summer cruise in the Bahamas would be hot and stormy but we lucked out with unseasonably dry weather, and the trade winds kept the temperature pleasant at least in the mornings and evenings. This was our first cruise on a luxury line and on a ship of this size. We usually cruise on Celebrity or sometimes Holland-America on ships that are twice the size of this 1,000-passenger ...
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Sail Date: July 2021

Cabin Type: Deluxe Stateroom with Verandah


Boring

Review for Crystal Serenity to Bahamas

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micsse
10+ Cruises • Age 50s

Ship very small by today’s standards and not kept up. Old and outdated in decor and maintenance. Upholstery outdated and in need of repairs. Ship looks 20 years older than 2003 when it was launched. Shows the wear and tear throughout the ship. They only had 18 months to get it ready. This was the first cruise post covid. ATM in casino broke the entire cruise. Only way to get cash on the ship is ...
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Sail Date: July 2021

Cabin Type: Penthouse with Verandah


First cruise post COVID

Review for Crystal Serenity to Bahamas

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Mom2011
10+ Cruises • Age 60s

We chose this cruise because it was the first one able to sail. Getting on the ship took a while, but once we got on, it was wonderful! This was a fully vaccinated ship so nobody had to wear a mask on board except the employees. The only bar you could sit around was in Palm Court. The seats around the bars were open, however. To get on the ship we met at the Baja Mar convention center where we ...
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Sail Date: July 2021

Cabin Type: Deluxe Stateroom with Verandah


Return-to-service Bahamas cruise 03JUL2021…

Review for Crystal Serenity to Bahamas

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parkhd
10+ Cruises • Age 60s

The long-awaited return of Crystal to cruising was largely a welcome success. The Crystal Serenity and her crew sparkled. Perfect, no, but I take issue with a reviewer on the same cruise who deemed the return “an apology cruise.” Sad that that couple boarded “anxious” rather than ‘eager’ as I and another well-travelled companion did. This is conjecture, but perhaps those guests had initially ...
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Sail Date: July 2021

Cabin Type: Deluxe Stateroom with Picture Window


The Apology Cruise

Review for Crystal Serenity to Bahamas

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Kilpatrick23
10+ Cruises • Age 60s

Anxious to get back on a ship we accepted the suggestion to try Crystals' first post pandemic cruise on the Serenity in the Bahamas sailing July 3rd. Clearly this was a mistake on our part as neither they nor the Bahamas were ready for paying customers. Our 7 day cruise wound up having 5 sea days as ports were cancelled due to virus outbreaks on shore. The two islands we did access required a 2 ...
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Sail Date: July 2021

Cabin Type: Penthouse with Verandah


Amazing cruise except for.....

Review for Crystal Serenity to Africa

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Kaylalala
10+ Cruises • Age 40s

This was an absolutely amazing trip! The itinerary was perfect! Cabin and staff were phenomenal! Food was delicious but, husband got sick and that was a major bummer. This was my second time cruising with Crystal and had there not been an encounter with food poisoning, they would receive 5 stars hands down! Crystal takes great pride in everything that they do. I met friendly guests (even the ...
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Sail Date: February 2021

Cabin Type: Penthouse with Verandah


Summary crystal symphony pacific coast Jan. 2020

Review for Crystal Symphony to Asia

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cruiser#2
10+ Cruises • Age 80s

I wish to provide my personal thoughts on a 8 day cruise. As for my background I am in my 70's with 20 cruises in the last 4 years 10 on 6 star lines Silver Sea, Seabourn and Oceana. First the pros for the Symphony The ship is 25 years old but in general well cared for but you would expect this from a 6star line charging premium prices. No wow factor, The food is very good, nicely presented ...
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Sail Date: January 2020


We Jumped Ship In Cabo!

Review for Crystal Serenity to Panama Canal & Central America

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alwaysonaship
10+ Cruises • Age 50s

After 55 cruises, the Crystal Serenity was such a unsatisfactory cruise, we made arrangements to get off the ship in Cabo San Lucas and fly home. Yes we left. This was the first leg of the world cruise and we found it to be a major disappointment. We looked at each other one day, and decided enough was enough and let’s leave. We contacted the concierge and made all the arrangements, got on the ...
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Sail Date: January 2020

Cabin Type: Deluxe Stateroom with Verandah


We had a great cruise on the Serenity

Review for Crystal Serenity to Panama Canal & Central America

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CruiserFromMaine
10+ Cruises • Age 60s

We had a great cruise on the Serenity from Miami to Los Angeles. This was the first leg of the 2020 World Cruise. Food and wine are an important part of cruising for us. We found the food to be very good to excellent with only a couple exceptions. The included wines were certainly up to the task. The service was great throughout the ship. We received particularly good service from Phil on ...
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Sail Date: January 2020

Cabin Type: Deluxe Stateroom with Verandah (slightly limited view)


Not worth the price

Review for Crystal Serenity to Caribbean - All

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Piatravelgal
6-10 Cruises • Age 60s

Too expensive for what you got.food was good, service was good. Shore excursions were expensive and poorly done. Complaints to the excursion desk were blown off. Not much to do on sea days or in down hours. Okay, I have to add more to post. There must be fun things to see on Turks,Antigua and or St Lucia. But we were packed into small Nissan mini buses or rough riding trolleys. Some guides ...
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Sail Date: December 2019


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