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2019 Cruisers' Choice Awards

Get to know the best cruise ships in a variety of categories, based on member review ratings for cruises taken in the last year.

Best Small-Mid Cruise Ships for Service

Viking Sky

1 of 10 Best Small-Mid Cruise Ships for Service

Photo by Cruise Critic member ron47

"Service on the ship is impeccable. Many members of the staff got to know us by name. The wait staff learned our preferred drink selections very quickly. The room staff also was very friendly and prompt."

Member Review: DJKeithly


Find a Viking Sky Cruise
Viking Sky Cruise Reviews (287)

Viking Sea

2 of 10 Best Small-Mid Cruise Ships for Service

Photo by Cruise Critic member Cyber Kat

"In general, the customer service was the best I've experienced."

Member Review: dianalschmidt

Viking Star

3 of 10 Best Small-Mid Cruise Ships for Service

Photo by Cruise Critic member BoysfromPhilly

"Viking provides a high level of service with great attention to detail."

Member Review: superwife

Viking Orion

4 of 10 Best Small-Mid Cruise Ships for Service

Photo by Cruise Critic member subdoc

"The service on Viking is outstanding."

Member Review: Nkez

Viking Sun

5 of 10 Best Small-Mid Cruise Ships for Service

Photo by Cruise Critic member worldia

"The Viking Sun is an elegant ship throughout and the service onboard is impeccable."

Member Review: mathtutor101

Crystal Symphony

6 of 10 Best Small-Mid Cruise Ships for Service

Photo by Cruise Critic member null

"The food and service in all the restaurants (and we tried them all) was outstanding with a feeling of being spoilt by the very professional and attentive waiting staff."

Member Review: Steveoka

Pacific Princess

7 of 10 Best Small-Mid Cruise Ships for Service

Photo by Cruise Critic member LorraineE

"Service was excellent as always on Princess."

Member Review: GoldenSailor

Azamara Journey

8 of 10 Best Small-Mid Cruise Ships for Service

Photo by Cruise Critic member MCasey123

"The onboard service was exceptional, delivered with genuine care by the staff."

Member Review: Jmgood3

Azamara Quest

9 of 10 Best Small-Mid Cruise Ships for Service

Photo by Cruise Critic member frankiepgh

"The highlight of the ship however was the service. The crew was attentive, professional yet friendly and went out of their way to assist."

Member Review: Pharris19

Boudicca

10 of 10 Best Small-Mid Cruise Ships for Service

Photo by Cruise Critic member famwhite

"This was a really good experience thanks to the great Fred staff and crew, interesting itinerary, good food and friendly fellow passengers."

Member Review: WalkerC


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