Get to know the best cruise ships in a variety of categories, based on member review ratings for cruises taken in the last year.
1 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Wireagle
"The staff was great, officers around the ship and even standing on the dock at ports. The captain was at the gangway thanking guests for sailing with them when we arrived back in Miami."
Member Review: dbcrac
2 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member aklmt1
"Very relaxing with great service; would definitely do Celebrity again."
Member Review: Reddog00
3 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Shangri-La17
"We found service to be excellent, and the staff would always say 'hello' and try to help as needed."
Member Review: La17 HawaiiUK
4 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member ellay864
"Staff was always friendly and happy. Typically on cruises you will encounter at least one staff member having an off day. We didn't experience this on Reflection."
Member Review: NWHairGal
5 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member hallasm
"Service staff in general are hard-working, cheerful, and concerned about providing a pleasant trip."
Member Review: 48Tweeter
6 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Red2811
"Service is absolutely magnificent - in every arena - from the beverage and food servers, bartenders, room steward, activities directors, customer service, etc, etc. Impeccable service is what sets Celebrity apart from our experiences on other cruise lines - truly its shining star!"
Member Review: paajma
7 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Dinkachu
"The staff and crew were amazing."
Member Review: timetogocruising
8 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Nutrisweet_guy
"The service - especially in the dining room - was outstanding. Everyone made a point of knowing our names and calling us by name! We are already planning our next cruise."
Member Review: HolgerN
9 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member EeyoreRN
"The entire crew onboard Nieuw Amsterdam was outstanding!!!"
Member Review: R gurupat
10 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member JMax513
"Service was as good as it gets. Our cabin attendant was ‘spot on’ and the other servers/employees did a great job."
Member Review: Steve551
Best Overall
Best for Cabins
Best for Dining
Best for Embarkation
Best for Entertainment
Best for Fitness & Recreation
Best for Public Rooms
Best for Service
Best for Shore Excursions
Best for Value
Best for Families
Best for First Timers
Best River
Cruisers' Choice Destination Awards
View top-rated cruise destinations and lines around the globe according to cruisers, based on member review ratings for trips taken in the last year.
Editors' Picks Awards
See the lines and ships that best represent excellence in ocean and luxury cruising, chosen by Cruise Critic's international team of editors.