2019 Cruisers’ Choice Awards
Get to know the best cruise ships in a variety of categories, based on member review ratings for cruises taken in the last year.

Best Cruise Ships for Service

Celebrity Eclipse
1 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Wireagle
The staff was great, officers around the ship and even standing on the dock at ports. The captain was at the gangway thanking guests for sailing with them when we arrived back in Miami.
Celebrity Equinox
2 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member aklmt1
Very relaxing with great service; would definitely do Celebrity again.
Celebrity Summit
3 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Shangri-La17
We found service to be excellent, and the staff would always say 'hello' and try to help as needed.
Celebrity Reflection
4 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member ellay864
Staff was always friendly and happy. Typically on cruises you will encounter at least one staff member having an off day. We didn't experience this on Reflection.
Serenade of the Seas
5 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member hallasm
Service staff in general are hard-working, cheerful, and concerned about providing a pleasant trip.
Celebrity Silhouette
6 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Red2811
Service is absolutely magnificent - in every arena - from the beverage and food servers, bartenders, room steward, activities directors, customer service, etc, etc. Impeccable service is what sets Celebrity apart from our experiences on other cruise lines - truly its shining star!
Vision of the Seas
7 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Dinkachu
The staff and crew were amazing.
Jewel of the Seas
8 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Nutrisweet_guy
The service - especially in the dining room - was outstanding. Everyone made a point of knowing our names and calling us by name! We are already planning our next cruise.
Nieuw Amsterdam
9 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member EeyoreRN
The entire crew onboard Nieuw Amsterdam was outstanding!!!
Allure of the Seas
10 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member JMax513
Service was as good as it gets. Our cabin attendant was ‘spot on’ and the other servers/employees did a great job.

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