2018 Cruisers’ Choice Awards
Get to know the best cruise ships in a variety of categories, based on member review ratings for cruises taken in the last year.

Best Cruise Ships for Service

Celebrity Equinox
1 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member aklmt
Service: This is where we thought Celebrity excelled. It’s top-notch. From waitstaff to the steward to the cleaners, everyone was so friendly and welcoming.
Celebrity Silhouette
2 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member BlueLobster
Service is always terrific.
Celebrity Reflection
3 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Lisa9663
The service provided was exceptional. This cruise, by far, was the best we had been on! The staff was extremely courteous and friendly, always with a smile.
Celebrity Eclipse
4 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Wireagle
Service was impeccable. Great crew and officers.
Celebrity Summit
5 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member zaxanon6
Captain Alex was the friendliest Captain that we have ever had the pleasure of meeting and he and his staff were visible all the time!!! Every crew member on board always greeted us with a smile and seemed to be enjoying their jobs.
Harmony of the Seas
6 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Honestee
Above all, the service was great. Many of the staff took time to learn our names and talk to us about where we were from or other "getting to know you" type conversation.
Allure of the Seas
7 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member Jotace59
Everyone of the staff were very friendly! We enjoyed our first cruise, Thank you!
Oasis of the Seas
8 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member ksws64
Cabins are well attended by service minded attendants who remembers your name from day one.
Disney Dream
9 of 10 Best Cruise Ships for Service
The staff was amazing! All my questions got answered. They were ALWAYS kind. I don't think I have ever been with a staff as nice as this one.
Explorer of the Seas
10 of 10 Best Cruise Ships for Service
Photo by Cruise Critic member robbob1833
Room Stewarts and customer service staff were efficient, complete and sought to please and fulfill every request.

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