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1,222 Cruise & Maritime Voyages Cruise Reviews

I have been on 10 previous cruises with Princess, Royal, P&O, and found this a grade above. P&O are equitable to Princess, and RCCL are just too big, with too many options. You have a 10 minute walk to get anywhere. This is the ... Read More
I have been on 10 previous cruises with Princess, Royal, P&O, and found this a grade above. P&O are equitable to Princess, and RCCL are just too big, with too many options. You have a 10 minute walk to get anywhere. This is the advantage of a smaller but well resourced ship. Columbus at 1440 passengers is the largest in the CMV fleet, but still medium sized. It is not missing anything. Still bars, restaurants, pools, decks, entertainment etc... but all within a small distance. It still has 9 lifts on a smaller boat, so you never wait long for one to arrive. The restaurant is well laid out with private booths, like a modern family restaurant. Staff remember your name and after 2 nights, know your needs and preferences. They work hard at this. Without being too in your face, all staff are friendly, positive and extra mile people. Well recruited, and well trained. The Fjords were beautiful, visiting Eidfjord, Flam, and Bergen. The funicular railways, whilst not cheap, are excellent value for money and show you views you could not see otherwise, from powerful waterfalls to snow capped mountains, mountain villages, and deep valleys. Beautiful. Ship food was good, rooms (inner, with 4 guests) are fine, and on this occasion, entertainment was the best we have experienced in any ship (this was our 11th cruise) DJ King was utterly believable as Elvis, Roy G Hemmings was a great singer (if somewhat Narcissistic), and one of the earliest of the Drifters, with great girl backing singers one night, and male backing singers the second time, with the girls joining at the end - a truly memorable evening. And the 3 degrees? Magnificent, iconic,unforgettable. These ladies are genuine soul legends. The ‘soul legends theme’ cruise was an inspired idea, and we (myself, wife, sister, daughter) would definitely do it again. ABSOLUTELY UNFORGETTABLE!,, Read Less
Sail Date September 2019
WHY CMV COLUMBUS? --Baltic sailing --Smaller ship --Price DINING --We chose the late dining option for the Waterfront Restaurant. We also took most breakfast and lunch meals at the Waterfront. The food was good and nicely ... Read More
WHY CMV COLUMBUS? --Baltic sailing --Smaller ship --Price DINING --We chose the late dining option for the Waterfront Restaurant. We also took most breakfast and lunch meals at the Waterfront. The food was good and nicely presented. The pasta selections tended to be soggy or firm. Otherwise the entrees were satisfactory. The appetizers, however, were outstanding. The cafeteria on DGck 12 was always crowded, so we used it sparingly. ENTERTAINMENT --By far the best entertainment of any cruise we have taken. The small troupe of dancers and singers are exceptionally good. The comedian was outstanding too. The tenor regaled us with traditional opera as well as popular vocals. The Entertainment Team gets an A+ from us. LECTURES --On sea days we attended Power Point lectures by a Russian specialist on Peter the Great and the Romanov's as well as St. Petersburg's history and the Siege of Leningrad. She was very informative and set the stage nicely for the highlight of the cruise, namely our two days in St. Petersburg. There were other lectures and demonstrations as well, but we did not attend them. STAFF --All staff members struggle with English. It was often difficult to make our wishes know or understand them. The Reception Desk staff was very helpful however. CABIN --Out cabin steward was great, always looking after the room. 8133 is centrally located, but is above the Connextions Lounge so it could be a bit noisy at bedtime. Fortunately I have a white noise app on my phone that covered up the partying below us. WINE AND BEER --Being moderate drinkers, we opted for the on-board opportunity to purchase five bottles of wines for 85 GBP and ten beers for 49 GBP. We'd have a half bottle of wine at dinner and the Waterfront wait staff would save the other half for the next night. Occasionally we had an ala carte glass of wine for about 5.60 GBP. We did not have any specialty coffees or colas. EXCURSIONS AND PORT CALLS --We took only one CMV Columbus excursion, at Stockholm. The panorama portion of the excursion was horrible. Big bus, narrow streets, no views. But the Vasa museum was spectacular and we had plenty of time to see this amazing old ship that has been restored. ROTTERDAM. --We took the train to Delft for a self-guide tour. If you use the station nearest the ship you need correct change or else a credit card with a PIN. We walked to Rotterdam Centraal Station and took the trains (about 20 minutes). AAHRUS. --We hit stormy waters so we were diverted from Copenhagen to Aahrus, which was a pleasant surprise. Everything you want to see is just minutes from the ship and there is no need to buy an excursion. ROSTOCK. --A bust. The ship docked away from Wandemunde where you could catch a train into Rostock. A free shuttle was provided, but there was an hour and a half line to catch it. We did not go into Rostock or into Berlin (three hours bus ride each way). TALLIN. --We did this on our own. Outstanding. The old city is just a 20 minute walk from the dock. We toured both the lower and upper city and enjoyed a great lunch. ST. PETERSBURG. --We opted for a small group, private tour that cost about half of what CMV was charging and we had an outstanding time. HELSINKI. --For a small charge, I took the ship shuttle to the city center to meet an old friend. On my own. STOCKHOLM. --Too little and too far. The port time was shortened by the fact that the port is an hour away from Stockholm. And we had very limited time. Bummer, except for the Vasa museum. COPENHAGEN. --Rain, rain, rain. Plus very little port time. Just about the time the rain stopped we had to leave. More time needed. SEA DAYS --Two of our sea days were stormy and the ship rocked and rolled. It caused a three hour delay into Tillbury on the last day. EMBARKING AND DISEMBARKING Perhaps our best ever embarking and worst ever disembarking. We walked on quickly on Day 1. On the last day there was mass confusion, missing signs, and a traffic jam that prevented us from express embarking. Fortunately our hired car waited an hour overtime for us, but we had to pay an extra 20 GBP because of the ship's incompetence. Certainly they have had late arrivals before and ought to know what to do to relieve the chaos. They seemed clueless. Read Less
Sail Date September 2019
Have sailed with CMV before on Magellan and really enjoyed it, wanted to see St Petersburg so booked the Baltic tour. Embarkation was a dream, I was on in ten minutes from walks no in the door. Food on board was great throughout, with a ... Read More
Have sailed with CMV before on Magellan and really enjoyed it, wanted to see St Petersburg so booked the Baltic tour. Embarkation was a dream, I was on in ten minutes from walks no in the door. Food on board was great throughout, with a special recommendation fir The Grill, the lamb rack was amazingly good. Also had the surf and turf in the main dining room which has to be the best steak I have ever had. The entertainment team are great on Columbus from the evening shows to the daily quizzes and activities. Peter the CD was also very welcoming and engaging. Special mention to the singers on board, all being very good. Excursions were well organised and members of the entertainment team were our escorts, mention to Bradley who was not only a great entertainer but very engaging and helpful on excursions. The only downside was the number of moaning people on board, they seem to moan about every minor little thing like a coach being 10 mins late, they even had the gall to moan about us being re routed due to bad weather, the Captain did a great job, in keeping us sAfe and making sure we still had a day in port by shuffling the itinerary. I can’t fault Columbus, the crew are all lovely, the service is fabulous on all counts. Booking my next cruise with cmv soon. Read Less
Sail Date September 2019
We were on a cruise with Mr Bridge and about 70 others in our group.we booked early with Mr Bridge and the offer of 2 for 1. Great value for money. Less good was the change of itinerary some time after booking. We were informed of a ... Read More
We were on a cruise with Mr Bridge and about 70 others in our group.we booked early with Mr Bridge and the offer of 2 for 1. Great value for money. Less good was the change of itinerary some time after booking. We were informed of a change from Stockholm to Nynashamn, however none of us received notification of a change from Amsterdam to Rotterdam. In addition passengers were expected to pay the cost of the transfers to the original destinations. Eventually after some protracted communications we were offered cabin upgrades. The Baltic cruise is special, with great cities on offer to explore. We had previously visited some of the cities. For new ports were Rotterdam, Copenhagen, Rostock / Wanermunde and Helsinki. We used the shuttles when available and either self guided or chose the excellent freewalks. The only tours booked were in St Petersburg. Our 2 half-day tour with CMV were very disappointing. Too much time travelling and in the same tourist shop, too little time in the Spilled Blood Church and Peter and Paul Fortress. My advice is to book through an independent operator. We also attended the evening ballet to see Sleeping Beauty which was enjoyable and well organised. Just a few comments about the ship: Staff worked hard and efficiently, although we found sometimes the crew did not understand our request. At the 1st sitting in the Waterfront waiters had no time to chat with us. The food was lovely and well presented. Other times we used the buffet where the food and service were good. The buffet can be very busy and sometimes full. They also varied meal times and these were not always matched to our needs. On one occasion we found the breakfast finished at 9 and we were too late. Our cabin boy was friendly and efficient. The daily quizzes were too difficult. Typically the winners scored 11 / 20. Some of the bar waiters were great and remembered our order, and offered packages to save money. Raffles was strange though with one particular miserable and unhelpful waitress. She was downright rude, and they often closed up when the bar was still well populated? Customer Services were not interested to receive feedback on this issue! In summary, we were generally satisfied and think the cruise provided good value for money. CMV need to ensure their staff are better trained and improve their shore excursions and caucus to receive service. Read Less
Sail Date September 2019
Never been on a cruise before never will again.If you are booked with these try to get a refund truly awful.The ship the Astoria they actually boast she is the oldest cruise ship still in service and it shows tired,tatty and dated. We ... Read More
Never been on a cruise before never will again.If you are booked with these try to get a refund truly awful.The ship the Astoria they actually boast she is the oldest cruise ship still in service and it shows tired,tatty and dated. We hit bad weather every time we entered the sea the ship is old, unstable, and creaks,groans and rocks like a cork in a jaccuzzi! The rooms are dated tired and dont go if in room 489 the noise from engines is horrendous we averaged 4 hours sleep a night even with ear plugs one night l slept upstairs in the bar. Went to Norwegian fjords the ice hotel in Bergen is total rip off grotty hotel in backstreet with a insulated container with a few ice sculptures dont waste your money.So bad 2 people tried to get flights home but too expensive.The food was miniscule portions bland and tasteless.Best lunch was on an excursion.The bar staff constantly trying to sell you the ships drinks package.The highlight was trying to find an unchipped cup for a cup of tea.Avoid this company and especially this ship at all costs. Read Less
Sail Date September 2019
We sailed from Portbury in Bristol which was great as we only live 40 minutes away. The embarkation was very quick and smooth and the luggage was in out cabin within a few hours of us arriving. We were sailing to the Faroe Islands and then ... Read More
We sailed from Portbury in Bristol which was great as we only live 40 minutes away. The embarkation was very quick and smooth and the luggage was in out cabin within a few hours of us arriving. We were sailing to the Faroe Islands and then on to Iceland. Our itinerary was for a stop in the Faroe Islands, 3 stops over night in towns around Iceland and an over night stop in Reykjavik. Within a few hours of leaving Portbury we were informed that due to bad weather we would not be able to visit the Faroe Isles and instead of travelling up the Irish channel we would be travelling into the Atlantic on the West of Ireland, this would give us another day at sea. Ok nothing we can do about the weather so decided we would make the most of being on board. This was by far the roughest sail I have ever experienced, we were nearly tossed out of our beds on the second night. During this rough weather the boat really did show it’s age. The bar staff, serving staff, cabin staff entertainment crew were all fabulous and very hard working, always had a smile on their faces and very engaging with passengers. Cruise and maritime obviously look after their employees as they all had good things to say about the company. But this really does not go for the reception staff. They were the most unhelpful sour faced bunch I have ever had the displeasure to meet. I think there idea of customer care was you are the customer and they don’t care. We were eating in the Kensington restaurant, the service was excellent but the food was only mediocre and at times just warm. The Raffles buffet was good for lunch but far to busy and nowhere to sit, the Waldorf was also good but closed to early for our liking and found ourselves being rushed out of there on most occasions. The theatre entertainment was Ok but nothing like you would get on the other cruise liners. They did have a guest speaker there some days who was talking about his rock & roll heroes and this was very good. There was some entertainment in all of the bars but again just Ok. The ship has had a makeover in the last few years but it’s age is showing, it really does look very tired in places. There were water stained ceiling tiles in most bars and painted over rust everywhere around the deck areas, hence my heading mutton dressed as lamb. The decor is Ok but the seating is so uncomfortable and most of the furniture on the back of the boat was broken. Read Less
Sail Date September 2019
To set the scene, I've cruised once before on the Marco Polo eight years ago - and vowed never to do a cruise again. A converted Russian ice breaker does not a cruise ship make - but did do us well through a gale force storm. 8 years ... Read More
To set the scene, I've cruised once before on the Marco Polo eight years ago - and vowed never to do a cruise again. A converted Russian ice breaker does not a cruise ship make - but did do us well through a gale force storm. 8 years later myself and the wife wanted to see Iceland, due to her medical conditions we can't fly, so the Magellan was the way to go. Reading through the reviews there's a lot of common points raised, which I can now confirm or deny: THE CORRIDORS SMELL Yes, yes they do. Like a sulfur smell, I would take a wild guess at venting from the sewage system. But oh yes, there's a definite smell there. THE STAFF 99% of the staff are fantastic and always wanting to help. There's a couple that let the side down, but with a compliment of 400 crew - that's next to nothing. These people are teens/early twenties, doing 11 hour shifts on their feet - doing menial tasks - and stowed away in bunk beds on deck 4 at the back of the ship. It's a miracle they could raise a smile at all. Of particual impressive performance are the cabin stewards. Our own, Maguan was exceptional - and even learn't our routine so he could have our room ready whilst we were away. THE FOOD I can only discuss the Bistro. This is at a level of just above home cooked food. Impressively they cater with vegan and allergy sections. All sections have potential allergies marked against each meal. This is a Bistro in a cut-price Cruise Ship - I wasn't expecting Restaurant class food - but the choice was great and enjoyed a good feed four times a day. ENTERTAINMENT Yeah, this is great for the CMV target market of 60's and over. But for the slighter younger generation (in their 40's) - there's not a huge range to try out. We did go to the big shows a few times, but more for the laugh of how appalling it was than to enjoy it. The singers would never get past an X Factor audition, and their dancing skills are definitely limited by a rocking ship, but choreography had been well thought out. Give it 20 years and they're doing 80's themes - I'll probably be loving it. I however did not appreciate the sound engineer being so bored at his sound desk that he felt he could look at Ebay rather than do his job EXCURSIONS Yep - they're expensive compared to what you could arrange for yourself at a visitor centre. But we wanted a relaxing holiday and wanted everything ready to go without the hassle of personally booking a trip - and therefore also perhaps missing the departure deadline. ROOMS We went for the most expensive that we're still left available. Twin Premium Ocean View - that were an extra £1050 per person. It was fine, but not worth the huge hike in ticket price. SHIP She's getting on a bit, and the last refurb was some years ago. Fixtures and fittings are beginning to show some age - and carpets are no longer plush or have a uniform colour. But she's very clean, easy to navigate, and help stead fast in some rough weather heading towards the west of Iceland. CONCLUSION I've been converted, I will definitely go on a cruise again. CMV are not providing plush fancy cities on the sea cruises here, but they did provide a holiday I will treasure and that gave me no real reason to complain. Maybe except for stinky corridors. EMBARK/DISEMBARK Absolute rubbish. Disordered, no clear instructions and a rotten start and end to a great holiday. We we're due to be doing Faroe Islands and onto Iceland, but due to poor weather the Faroes were cancelled. As a result over the course of the holiday, I got 5 days of absolute relaxation, waited on, good food, great coffee - and Read Less
Sail Date September 2019
I chose to travel to Canada and the Cruise and Maritime Marco Polo was available for the cruise. The ship is small and old. Built many years ago. It tilts and sways alot. It is suitable for retired and elderly people. I experienced stress ... Read More
I chose to travel to Canada and the Cruise and Maritime Marco Polo was available for the cruise. The ship is small and old. Built many years ago. It tilts and sways alot. It is suitable for retired and elderly people. I experienced stress because of a elderly woman who talked non-stop. The male supervisor who works in the buffet area, stares at you in a hateful way. He behaves as if he resents passengers helping themselves to food that they paid for! The buffet cooks behind the counter also stare in a nasty unpleasant manner. The tall, male security guard with dark hair, enjoys stalking women in a creepy manner. He follows women like a creepy shadow. WiFi is not available, so I could not access online banking. Some of the tours were suitable. For example, Montreal, Quebec and Sydney. The Marco Polo cruise was for 30 days to Canada. My dining experience in the buffet found a variety of cooked food. Chicken, fish, and vegetarian. Also salads. The Waldorf restaurant provides a daily set menu to choose from. Two or three starters, main meals, and desserts. Alcohol has to be paid for as extra expenses. Activities such as, comedy drama and singing was pleasant entertainment. There was a daily £5 charge for art classes, for this reason I only attended once. The service by staff in general was basic. The Scotts bar, had 1 good bartender who served nice cocktails. The cabin i stayed in was a standard room. Two single beds, a cabinet with drawers, a double wardrobe and one chair. A small shower room. With basic soap and shampoo with a unpleasant smell. Towels were changed by request. Read Less
Sail Date September 2019
We have travelled on many cruise lines...Oceana, HAL, Princess, Celebrity, Star Clipper etc and so are seasoned cruisers. We tried CMV as we were considering a world cruise. And we are very pleased we did The price does not ... Read More
We have travelled on many cruise lines...Oceana, HAL, Princess, Celebrity, Star Clipper etc and so are seasoned cruisers. We tried CMV as we were considering a world cruise. And we are very pleased we did The price does not reflect the quality of food or cabin on board. We had better meals in the restaurant than we had on HAL or Celebrity. You do dress for dinner which we were very happy with. The cabins are dated but larger than the average because the ship is old. The bathrooms are considerably bigger than a modern cruise ship. All of the staff were excellent. And the entertainment was really good in comparison to many of the major cruise lines. Drinks on board were FAR cheaper than any other cruise line we have been on too. This is an older cruise ship but still has all the facilities we required...even a gym which I nearly used! The deck space is generous which is a reflection of a proper old fashioned ship and not the monsters of RCL So all in all, we are delighted with CVM and looking forward to our 78 day epic around Africa and Asia Read Less
Sail Date August 2019
We were a family group of six, siblings and spouses, and for all of us a first time. It seemed good value but you’ll pay hefty prices for services, drinks and excursions so be cautious about your budget. It’s an old boat but quite ... Read More
We were a family group of six, siblings and spouses, and for all of us a first time. It seemed good value but you’ll pay hefty prices for services, drinks and excursions so be cautious about your budget. It’s an old boat but quite charming with teak decks and some quirky features. It’s difficult to fault the staff who work extremely hard and are almost all polite, friendly and helpful. The exception are the reception staff who, apart from one individual, were unhelpful and abrupt. They seem to need more training in customer service. This was a very staid and generally fairly boring cruise. The customers are on the whole very elderly, and, on the round British cruise, almost all British. The activities are limited and I found them uninspiring. Bad lectures, boring games and quizzes. The performers for the evening show work very hard but the staging leaves a lot to be desired and sound system is poor and flattens the voices of the singers. Take several good books or something to do for the lengthy periods at sea. The food - what can I say- two weeks of very boring and mostly bland food. I’m a vegetarian and the options are v limited. For example, spinach and pasta swamped in bechamel served with chips. I eat fish - but served with relentless monotony with sliced boiled potatoes and carrots. Two weeks of the same meal :(. Meat eaters complained of tough, leathery meat and we were often served luke warm or cold food. We had a booked table in the evenings but ate buffet meals breakfast and lunch. These are better but cafes often v overcrowded and no seats. There’s always bread and butter puddling and custard at lunch time and warm scones for tea. But a buffet salad for a vegetarian - chopped onions, tomatoes, cucumber, olives and cold Brussels sprouts every single day. A couple of slices of cheese. I was desperate for fresh food and leafy veg. Excursions are well organised but expensive. And not very adventurous. If you don’t book an excursion, some ports, Cork for example, mean lengthy complementary bus transfers to get into the city; Lerwick is a short walk from the dock; Kirkwall has a v efficient free bus. Mull was a tender, but v lengthy waits to get onto one if you wanted to go ashore because passengers on excursions take priority. Honfleur a shuttle bus but v close; Bristol a long way from the port, Dublin 30 minutes in shuttle but easy to do; didn’t go into Belfast but it was also a shuttle similar to Dublin. Read Less
Sail Date August 2019
We had never sailed CMV before but was seduced by the price, not having to go to Southampton and the option of the Sicily Isles, something on my 80yr old mother’s bucket list. However, the first announcement on board was the cancellation ... Read More
We had never sailed CMV before but was seduced by the price, not having to go to Southampton and the option of the Sicily Isles, something on my 80yr old mother’s bucket list. However, the first announcement on board was the cancellation of the Sicily Isles due to predicted bad weather, a frequent occurrence we were later told. The pre-cruise info was fine except when I tried to book port parking too close to departure I was told it’s too late and no we can’t suggest an alternative! Embarkation was fine. Even though I had ticked the box to say we were bringing a wheelchair, apparently you need a wheelchair users cabin which is different to a disabled cabin. So we had to pay to upgrade, luckily there was one or I was told to cancel our cruise! The cabin was a good size for 3 however I don’t know if it was any bigger than a standard outside, for the extra £80.00. The ship is 34 yrs old and on it’s 3rd life but the decor is fine, it’s not like a super new boat but perfectly acceptable except the cabin window which was very worn and you couldn't see that much out of it. Being older I’m not sure if the ship has stabilisers but you could certainly feel her roll about, only in moderate seas. The food was fine, a little limited in Raffles and the lack of tables there was woeful. The shows were fine, they pale if you have seen them on Cunard for example, but perfectly acceptable for a short cruise. The staff helpfulness and friendliness was mixed about 50:50 I would say. HOWEVER, my biggest grumble and the one which spoilt the cruise for us was the almost total lack of disability awareness. No preplanning for wheelchair users, no help with tables in buffet, none reserved for wheelchairs, terrible gang planks- seriously frightened my mother, poor lifeboat drill with no clue what to do with wheelchair in the event of a problem. Terrible trenches at doorways, causing wheelchair to repeatedly get stuck, crew no apparent training on disability issues. I suggest CMV get disability awareness training ASAP. Would I sail Magellan again - no, would I cruise CMV again - very unlikely, would I recommend CMV to friends- would let them make up their mind based on my thoughts. Read Less
Sail Date August 2019
I am writing this review on the last “at sea” day on a 8 night cruise to the Norwegian Fjords on the CMV Columbus in August 2019. For any readers contemplating this cruise, the main issue you should be aware of is that this cruise ... Read More
I am writing this review on the last “at sea” day on a 8 night cruise to the Norwegian Fjords on the CMV Columbus in August 2019. For any readers contemplating this cruise, the main issue you should be aware of is that this cruise is a floating care home. The average age of a guest is well into their 70’s and the oldest passenger I came across was an astonishing 98! I have never seen so many strollers, walking frames, walking sticks, mobility scooters and wheel chairs in all my life! At age 62 I must be in the 5% of guests under the age of 65. I have nothing whatsoever against this passenger profile, except that I really do not want to be a part of it! Spending 8 nights having to battle through the maze of associated mobility aids and having to suffer the significant inconvenience to more able-bodied passengers which this presents, is not a holiday for me – it’s just a hassle. If you fit with this profile I am sure you will enjoy yourself. The ship itself holds 1400 passengers, and has been rebranded several times in its history as it moved between owners and refits. The overall quality of finish is average to good, and the style of décor reflects its niche in the market for elderly Brits wanting to be away from home but in familiar surroundings. Although a shame that CMV has decided for some reason that plastic and silk imitation plants and trees are more pleasing than real ones, resulting in a rather tacky funeral feel to the Taverner’s bar and a tired wilting appearance to the potted trees in Connexions. Cabins are nice and well maintained, if not a little dated in furnishings. The rest of the ship flows around deck 7 with its British bar (traditional London style) and the more modern Connexions bar (which appears to have been modelled on a conservatory). You will also find the main Waterfront restaurant on this deck. The other eatery is a self-service buffet style and is on deck 12. The best outdoor bar is the Oasis bar, which was surprisingly pleasant with its panoramic view and comfy sunbeds. As far as the food is concerned, the evening dinner on the Waterfront restaurant is good (but not great) in terms of selection and quality. I would recommend the 2nd sitting, as this allows more time before having to change, a 1st sitting in the theatre and plenty of time afterwards to relax in the bars. The self-service restaurant is to be avoided at all costs. The food is dismal, the atmosphere chaotic and the seating arrangements far too limited and uncomfortable for the number of guests (and walking aids!) trying to occupy them. In short it is a cattle market of stress inducing trauma. Think about your blood pressure and avoid this place like the plague. Far better to spend your time enjoying a great coffee in the coffee shop by the pool area. The best coffee I have ever tasted. Drinks prices on board are very reasonable indeed. £3.30 for a pint of Fosters, a 4cl Gordon’s gin at £3.60 and alcoholic cocktails around £4.80. Having said that CMV offer a range of pre-paid inclusive drink packages and these offer exceptional value in my view. Dress on board is casual and informal, with appropriate minimum standards in the indoor bars and lounges in the evening. There were 2 formal nights during the cruise. It’s always a good measure of your fellow passengers to observe their interpretation of “formal”. I would estimate that 40% were traditional “black tie” enthusiasts, and a further 30% made some sort of effort (however marginal) to smarten themselves up. The remaining 30%? – well I think the less said, the better! The staff on board vary considerably. Our cabin steward was fantastic, friendly, personal and did a really good job at keeping the cabin clean and tidy. The restaurant staff were generally efficient and on the whole appeared to enjoy their jobs. With a couple of exceptions, all of the bar staff were as miserable as sin, without a smile for anyone, and with the ability only to communicate in grunts (if at all). Not once in a whole week were we approached at our table in the bars and asked if we wanted to order a drink. We had to attract someone’s attention (which on occasion would be successful, but more usually resulted in total avoidance) or queue at the bar and get our own drink (eventually, and after having to endure surly and indifferent “service”) Shore excisions were, as usual, overpriced, but reasonable well organised. Check before you book to see if you can make your own arrangements to see the “ attractions” – we did and saved ourself at least 30% on the CMV cost. The evening entertainment was disappointing. For starters the Palladium theatre is small with awful sight lines of the stage. Unless you bag a seat at least 30 minutes prior to showtime you can forget seeing at least half of the stage. The resident entertainment dancers/singers, can’t. That is to say they try hard, but there is only one guy and one girl who came even remotely close to being able to sing in tune. The rest would get immediate “red crosses and a loud buzzer” from Simon Cowell. Dancing was slightly better, but production values and variety were very poor. This was a major let-down as we have been used to very professional and talented entertainers on other cruises. From the 7 nights we had a comedian (the same one) for 2 nights, a magician (the ships entertainment director) for 1 night and the dancers/singers for the remainder. The comedian was not bad, although should really have retired his act some time ago. The magician was just plain embarrassing. So overall an exceptionally average cruise, not helped by the clientele, the ships facilities and the crew. If a British “flavoured” floating care home is your thing, with a heady mix of cheap drinks, bingo, quizzes, and “end of the pier” entertainment - then you should definitely go for it. If not – you should save your money for an alternative cruise. You may need to pay a little more, but it will be money well spent. It was good to try CMV, but once is enough. At least until I am 80! Read Less
Sail Date August 2019
First of all, I would like to redress the balance of some of the negative reviews I have read. My wife and I thoroughly enjoyed every aspect of this cruise. The food was superb, with plenty of choice for everyone. We did not eat in the ... Read More
First of all, I would like to redress the balance of some of the negative reviews I have read. My wife and I thoroughly enjoyed every aspect of this cruise. The food was superb, with plenty of choice for everyone. We did not eat in the restaurant, just the buffet. We paid for the premium drinks package which is advisable. The cabin crew and the rest of the staff were very friendly and helpful. The stop-offs and excursions were well organised. The entertainment team was not top-drawer but watchable and worked extremely hard. Our cabin was spacious and comfortable. To criticize the clientele, in my opinion, is extremely unfair, we met some extremely interesting people, from all walks of life, and you have to ask what sort of people would be attracted to a cruise of this type. I suggest the negative reviewers should try Cunard next time and start saving now. Read Less
Sail Date August 2019
Our first and last cruise, very disappointing especially the food which aims for quantity rather than quality. Food was very repetitive, poor choice and poor quality, for example Kraft cheese slices sometimes the only cheese on offer!! ... Read More
Our first and last cruise, very disappointing especially the food which aims for quantity rather than quality. Food was very repetitive, poor choice and poor quality, for example Kraft cheese slices sometimes the only cheese on offer!! Staff not friendly, service was always slow. You've already paid your tips so I guess they don't care. In the buffet restaurant although the staff cleared the tables between diners they never wiped them so if you came late you had a dirty table. Evening entertainment was disappointing. Repetitive song and dance shows, the, best entertainment was the comedian who was actually OK. There was constant maintenance work being carried out which meant stairs up to upper decks were often closed off. They offer WiFi which doesn't actually work, so what's the point Excursions were very expensive and we heard people on the one excursion we did saying they had been to the same place 2 days running. Overall a bad experience, don't recommend it and wouldn't return Read Less
Sail Date August 2019
Stunning place to visit Weather was fantastic Ship, very tired needs to retire as well do some staff No regrets going. But definitely won’t cruise again on this ship Service in outside bars very slow ( we waited 3 hours ... Read More
Stunning place to visit Weather was fantastic Ship, very tired needs to retire as well do some staff No regrets going. But definitely won’t cruise again on this ship Service in outside bars very slow ( we waited 3 hours before being attended to ) we were told if not happy move to an area that has waiters, one night asked for surf and turf for dinner 24 hours in advance was told no as it was a formal night Choice of foods not great Invited to a cocktail party ! Without any cocktails. Beer ,wine ,orange juice ! We done our own thing at the ports out of the 4 Bergen I didn’t enjoy The other 3 had better scenery very quiet and piecefull Entertainment very limited but the night shows were very good the dancers and singers work very hard VIP drinks package was well worth the money We met some lovely people glad we have done the fjords Read Less
Sail Date August 2019
It was wife’s birthday so went for it Enjoyed cruise but I was disappointed in the timings ,the boat went up the fjords early morning (while in bed) out in evening (while at dinner ) thus missing some of the scenery A shorter ... Read More
It was wife’s birthday so went for it Enjoyed cruise but I was disappointed in the timings ,the boat went up the fjords early morning (while in bed) out in evening (while at dinner ) thus missing some of the scenery A shorter stay at the places would have cured some of that, as there was nothing much in the villages stopped at .b t w £1.75 to use loo in one place by c c ! Plus side free upgraded to ocean view but noisy ,as we were on the lower deck 5 . As it was wife’s birthday they had a cake for her and the waiters came to the table with it Ready to sing her happy birthday ,but alas they were too late as we went up to see the show. However it was put in the cabin with a card ,nice gesture!. The food was excellent six course dinners with a great variety of food from Beef wellington To salmon . Breakfast loads of cereal,fruits ,yoghurt s meats ,cheeses ,porridge ,bacon (bit hard) sausages ,beans ,hash browns and one morning black pudding which was very tasty ! Another morning pancakes ,the chef was on doing the omelette with different fillings plus fried eggs . Lunch three course ,even fish and chips with mushy peas one day ,shepherds pie another . We chose the dining room as the self service was always very busy ! Drink prices were reasonable at £3.75 pint or near enough Entertainment was good ,some good singers and dancers that would put many a t v show to shame. Different theme every night ,the guest comedian on two nights well what can I say ! There were quizzes and games laid on by the crew which were fun And got you chatting to your fellow passengers . In all a very pleasant cruise up the Norwegian Fjordland third cruise but first on a small ship And nice it started from rosyth saved trailing to south . One final point perhaps they could give the windows a clean now and again they were very dirty when looking out having a relaxing drink Took a while to disembark 2hrs after arriving at port .we were last off ! The End ! Read Less
Sail Date August 2019
The Norwegian Fjords were stunning and the weather was spectacular, the cruise experience not so much. Disappointing... The ship while kept clean is in need of a refurb. The service in the bars and for coffee is excruciating slow. We ... Read More
The Norwegian Fjords were stunning and the weather was spectacular, the cruise experience not so much. Disappointing... The ship while kept clean is in need of a refurb. The service in the bars and for coffee is excruciating slow. We waited for over and hour in the captains lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow all the time. Very frustrating and you had to wait for waiter service, no other option. The crew were not easy to engage with, and some were downright rude. Very happy to talk and laugh between themselves, but as the customers were felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times, food had run out leading to long queues, no toast, not even mugs to get tea and coffee, just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained on board about the service. Good food and service ok at the evening dinner. I would be very reluctant to recommend the Marco Polo or cruise Maritime after our experience, and it’s unlikely we would want to travel with them again, which is disappointing as they will be sailing from Aberdeen in 2020. The company need to review their management of the catering areas for b/fast and lunch, train the crew to be customer focused, and look to refresh the ship if they hope to get return Business. Not what we were looking forward to on the cruise. To let you understand how disappointed we were in 40 years of travel and holidays, this is the 1st time we have complained. Think twice before you book.... Read Less
Sail Date August 2019
This was our 5th cruise so we had lots to compare the Magellan to. As it was cheaper than our usual cruises we didn't expect it to be as good as it was. We booked though a local bus company (J McGinley coaches) who picked us up ... Read More
This was our 5th cruise so we had lots to compare the Magellan to. As it was cheaper than our usual cruises we didn't expect it to be as good as it was. We booked though a local bus company (J McGinley coaches) who picked us up practically at our door and returned us home immediately on disembarking no airports or hanging around a great plus for the holiday.Embarking and disembarking was super fast and efficient and our cases were at the cabin with an hour. The Magellan is older and not as glitzy as some we have been on but we really enjoyed the cruise. The fjords are magnificent and we saw lots of magnificient scenery both on excursions and while sailing on the ship. Food : we managed to get a table for 2 in the Kensington 2nd sitting and we thought that the food was excellent. Small portions but lots of courses and it was like fine dining every night. I loved their consomme style soups we had a different one each night - very high standard. Our waiters Menino from Goa and Kwang from Burma were very charming and looked after us well . I opted for the lobster thermidor one night at £16 extra and it was lovely. We don't like dressing up for formal evenings ( a thing of the past thankfully on NCL who we usually cruise with ) so we ate in the buffet on formal nights. The food wasn't as good as in the dining room and was mostly too cold . The buffet in the evening ends far too early at 8.30 . Our 2nd sitting dinner was only starting then so why so early? The staff in the buffet were no overly helpful they watched me struggle to carry chairs to an empty table and didn't offer to help. Breakfast, lunch and afternoon tea were good but often hard to find a table. They had smoked duck for breakfast quite often amazing! Its a nice touch that they bring around canapes after 10 to the bar area but the calamari is inedible hard and tough . One night they put on a Magnifique buffet at 10.30 with all sorts of starters, salads, suckling pig and desserts but it was too late to enjoy and just after dinner surely this would be better at lunch time? Drinks : We opted for the premium drinks package which included our gratuities and felt we got good value with it although the drinks prices were very reasonable compared to other cruise line . The big negative we had on the Magellan however was the bar service , it was awful, we always waited at least 15 min to get a drink often much longer and frequently had to go to the bar to be served ourselves. Surely they can do away with the need to sign for each drink as well as swiping the guest card. Any other cruise we have been on the card was swiped and that was it , the signing slowed down the whole process . The bar waiters were a bit laid back too and were in no hurry to serve and if you went to the bar to order often just ignored you. The Taverners and Sinatra lounge were the slowest .This is an area Magellan needs to address. Safety Drill The safety drill took far too long it needs to be better organised and more efficient other ships we have been on do it in 15 min. We enjoyed the entertainment , the comedian ( can't remember his name was excellent) and the Broadway night was very good. Abba and We will rock you were not so good but shows lasted less than an hour which was just right . The cabins were fine plenty of room to store our luggage but the walls were very thin when our neighbours had their TV on until 3.am we heard every word of it . Nina our stewardess looked after us well . One thing I really dislike about CMV is that they overlap cruises. We were disembarking in Dublin some guests got off in Liverpool but new guests also got on to start a new cruise.This spoiled our last night as we didn't have our usual dining room table or sitting so opted for the buffet which was chaotic with all the new guests having to eat there . Also the bar closed before dinner from 6.30 to almost 7.30 while the new guests did the safety drill just at the time for our pre dinner drinks. I have listed a few negatives but overall it was a great cruise the disembarking and tendering ran well and we loved our excursions . We didn't really avail of the sunbeds and pool as the weather was cool. The day time activities weren't very good I think the older people would have liked Bingo and we would have likes more interesting talk relevant to the area instead of talks about African animals . We would like to do Iceland and the Faroe island with the company next . Please do away with the outdated dress code we had formal ,informal and causal evenings let everyone wear what they want when they want please and have more tables for 2 not everyone wants to eat with the same group every night Read Less
Sail Date August 2019
This was our first cruise and we loved it, chilled out and took it for what it was..w new it was an older ship and not massive so you can feel the motion if your sensitive to it but my husband and our other dinner guey had great sea legs ... Read More
This was our first cruise and we loved it, chilled out and took it for what it was..w new it was an older ship and not massive so you can feel the motion if your sensitive to it but my husband and our other dinner guey had great sea legs and felt norhing mot of the time. We got the VIP drinks package and it is definately worth it for all cocktails on menu and nice coffee. The shows were mediocre some good and some not so good but staff work very hard and were always on the go .Fair play to them all, bar staff included. Food was good and plentiful in restaurant and if busy people were very oblinging letting is double up on tables and we meet aome lovely people. All guest were very friendly and engaging throughout . We had fabulous Indian on the Saturday night well worth the extra which was half price on VIP package. We only booked one trip with cruise, cheaper to do it yourself on trip advisor. In Flam booked Segways great fun and super way to see village. Bergen lovely but book seperate from cruise. Our tour guide as lovely though. Nice art gallery in eidfjord. Stravanger nice to walk around. So glad we went. People need to be less critical and not so impatient. Some guests rudeness as nothing short of embarrassing, you can't expect staff to give 100 per cent if guests are rude. Read Less
Sail Date August 2019
This is the fourth cruise we have been on, with various lines and destinations. Departed Liverpool, seemlessly, and cruised to Dublin, then on to the Shetlands and then to the Norwegian Fjords. It does amaze me how nit-picking some ... Read More
This is the fourth cruise we have been on, with various lines and destinations. Departed Liverpool, seemlessly, and cruised to Dublin, then on to the Shetlands and then to the Norwegian Fjords. It does amaze me how nit-picking some people are. This was a great value cruise - we weren't paying Cunard prices, and we were taking our two kids. The Magellan was very well run and extremely friendly. Nothing was too much trouble for the staff, and the food in the buffet was very good with plenty of variety (our children loved it) and the restaurants were excellent. Ivan and Oleksandr, our waiters each night were outstanding, and the food was beautifully presented, very slickly served, and the restaturant itself spacious and comfortable. Indeed the whole ship was very spacious, and at no point did we ever feel remotely crowded. Although the clientele were mostly aged 70+, there were enough families on board to make sure it didn't feel like a floating care home. The crew had put on some super activities for families and children, and really went the extra mile. Our cabin was clean, comfortable, and our steward excellent. We purchased four excursions, and while they weren't cheap, they were very well run and we thoroughly enjoyed them all. The Norwegian Fjords are breathtaking, and make sure you visit the Oil Museum in Stavangar - absolutely brilliant and you will love it. Ignore the whingers, some people are never happy. This was a great cruise, on a nice ship, with an really hardworking and conscientious crew. Well done C&MV. We'll not hesitate to travel with you again. AP Read Less
Sail Date August 2019
A TA told us about overnight cruises where the ship is repositioned and you can stay and received food and entertainment at a reasonable price. We went from Newcastle to Rosyth(Edinburgh). We had an outside cabin that was small and dated. ... Read More
A TA told us about overnight cruises where the ship is repositioned and you can stay and received food and entertainment at a reasonable price. We went from Newcastle to Rosyth(Edinburgh). We had an outside cabin that was small and dated. We were told check-in was 550pm, when we got to our room we had a message to say we had to be on the 6pm dinner sitting.(If we'd been on the later sitting we could have used the health facilites and they'd have made some money!) We got there as quick as we could and then had trouble getting served (ship was full). Late on during our meal we were told 3 times to hurry up as they wanted to prepare for the next sitting! Food apart from the tenderloin was very average. Bars and staff were lovely, drink/cocktails very reasonable. Went to the cabaret which had a delayed start but we didn't know how long the delay would be and the band were sat around texting. Show was OK but short. DJ and dancing was very good. Sadly they added £7 per person to our drinks bill and if you had a drink after midnight you got charged again. You have to vacate your room by 730am and we were told we would not disembark until 930am. Ship was chaotic as people left bags everywhere and the staff didn't manage//organise the process. Breakfast was plentiful but chaotic. Disembarkation was delayed as they had no ramp and had to submit some rickety stairs! Staff did not magage expectations and were due to passengers asking for advice as how long the delay would be at what the process would be, in the end the passengers took over and just all lined up and forced embarkation. Read Less
Sail Date August 2019
Although this was our 40th cruise, it was the first on Marco Polo and the smallest ship we have been on in 25 years of cruising and at 2 nights, the shortest. This is also my first review of a cruise ship. Having booked the cruise ... Read More
Although this was our 40th cruise, it was the first on Marco Polo and the smallest ship we have been on in 25 years of cruising and at 2 nights, the shortest. This is also my first review of a cruise ship. Having booked the cruise recently I looked up the reviews just before going and was quite alarmed by the number of negative reviews. I was not therefore expecting much. However, having enjoyed a very pleasant couple of days I thought that I should review it. I can only think that those negative reviews have come from people that only generally sail on the big modern ships with over 6000 guests and the staff to perform West End style shows. Whilst the exterior and steel around windows etc shows the signs of a 50 year old ship, the carpets and furniture and internal woodwork is kept spotless and clean. The beds are not modern but are comfortable enough and the bedding was clean. The inside cabins were larger than I expected with much more cupboard and drawer room than on many larger ships. With the exception of the lady leaving the duty free shop 4 hours before docking on the final morning who rather rudely announced that they 'were shut as we are always shut in port' when they clearly weren't, everyone else was very pleasant and friendly. I would say that it is a very happy ship.The food was as good as any of the ships we have been on and better than many. Still offering afternoon tea and late night snacks.The entertainment was not brilliant but the singers were good and did provide good entertainment. Let down a bit by the quality of the backing music but nothing to complain about. If you really want everything you get with the big ships, the Marco Polo is not for you. But for great value for money, friendly staff, good food and drinks at less than pub prices in the UK you can't beat this. Read Less
Sail Date August 2019
I chose a 2 night cruise to see what the Marco Polo was like as I was planning to go on a much longer cruise (78 nights) and was unsure if I would enjoy life on this rather old and small ship for that length of time. I have been on larger ... Read More
I chose a 2 night cruise to see what the Marco Polo was like as I was planning to go on a much longer cruise (78 nights) and was unsure if I would enjoy life on this rather old and small ship for that length of time. I have been on larger ships for long voyages before. Having read various reviews I was anxious to find out if they were accurate or not. On the whole I found them a good guide to the ship. Reasonably OK for a short voyage but not for any longer. The main reasons for this are that the cabins lack virtually any sound proofing. I heard every word of the phone call that my next door neighbour was making. I was in a premium ocean view cabin. I could also hear music from the entertainment lounge in the evenings. The buffet got very crowded and it was very difficult to find a seat or a table. At times it was crowded with people queuing for food, people trying to go out to the pool deck and people coming in or just passing through. Perhaps the best term would be a scrum. The public areas were mainly only on one deck so no real area for a quiet few hours, activities were also held in these areas. The gym was very small and some of the equipment was out of order. The entertainment lounge looked old and tired and it appeared that if you didnt sit in the front row you would have not seen very much. All these things would not have made an enjoyable long trip with a lot of sea days. I gave the trip a 3 star mainly because the service was good, food OK and a shuttle bus was provided for the port stop, but the ship was really not up to standard for today's cruising Read Less
Sail Date August 2019
Embarked at Tilbury (was a bit chaotic but this was due to the ship being late in due to weather conditions which cant be helped) Once on the ship we went to our cabin on deck 5 this was a lovely spacious (inside) cabin which had a ... Read More
Embarked at Tilbury (was a bit chaotic but this was due to the ship being late in due to weather conditions which cant be helped) Once on the ship we went to our cabin on deck 5 this was a lovely spacious (inside) cabin which had a really good separate wardrobe area and with a lot of extra draws also. The ship is very nicely decorated and easy to find your way around (as not a very big ship) The Dining in the buffet (lunch) was fairly good the food was always hot and very tasty my only comment would be that it doesn't have that much choice, But I could always find something to eat. The afternoon tea was extremely good the scones where delicious and also the shortbread biscuits. The Burgers and hot dogs served from the grill on the pool deck outside the buffet where also very good and fresh (sometimes the burgers were a little pink and needed to be cooked a little more) The Fusion Indian restaurant is (based in the back area of the buffet but this is separated of in the evening, the food and the staff where brilliant. The starters and the naan breads where cooked freshly in the outside clay oven and were absolutely delicious. I would definitely recommend eating in here as the pricing is really reasonable for 3 courses it is around £15 and the food was really lovely. The main waterfront restaurant we used for Breakfast and evening meal and the staff and food was brilliant. The breakfast could sometimes be a little slow in busy periods but this is to be expected and beats the buffet rush and hassle trying to find a seat to eat once you have you breakfast. Our evening waiters were fantastic and very attentive and made it very personal by knowing all our names (6 of us in total) and they know what we like and what we didn't by the end of the first few days. Entertainment this is where I was not very impressed, we went to the theatre on 3 occasions to watch shows/comedian first of all if you did not turn up a hour before the show was due to start then you would not get a seat or if you did manage to get one it would be a very bad view as there are a lot of pillars to try and see around and people think its acceptable to put children's buggies right at the front of the row so anyone behind these rows could not see anything at all. (these could of been left at the end of the isle as the children were on there laps anyway) Once the show finally started I have to say that the entertainment team singers/dancers where of a very poor standard there was one girl and one lad who could sing a little but the others were not very good at all. the comedian that they had on was ok but more aimed at the older generation of people. The seats in the theatre are also very un comfy (the single seat chairs) after a while your bottom would go to sleep. The connections bar this is quite a nice bar area however again the seats are very un comfy and the band that plays in here was pretty good however was far to load and when the singer started to sing (she was ok but nothing special) she would only sing a couple of lines of the song over and over again then it was mostly the band playing the rest of the song. The Tavern Pub was also a nice area to sit in again comfort was not great. The raffles bar on desk 6 above the atrium was a nice bar and you can hear the music from the atrium from here but it was not so loud you could not have a conversation so found this a nice place to have a drink and a chat with everyone. The music played in the Atrium was very good this was a pianist and sometimes a violinist would join her together they were very good. Hemmingway's on deck5 supplied premium coffee and cakes the cakes were chargeable but very delicious and worth the money. Swimming Pools are a big disappointment there are 2 both are 6ft 3 deep and getting in and out of them is very difficult the steps are very steep ( on the pool bar side there is a nice bit at the top with bar stools in it however you cannot get in or near this area as the kids were always in it and jumping off the bar stools and soaking everywhere including the bar area and staff??? The pool next to this also had a better set of steps that led into the pool but again was also full of kids jumping of them and then just constantly jumping in and out of the pool so if you did manage to get into it then you would get a child jump on you. - If this is going to continue to be a multigeneration cruise then they need to make a children's pool area and make some rules for them. Spa - I had a happy feet treatment which was very lovely and the staff in the spa were very nice, the atmosphere in there was very relaxing, The Ports we visiting were all pretty good and quite close to everything if it wasn't then a shuttle bus was on offer which was very helpful if you are not able to walk very far. We didn't do any organised excursions as we like to just get of and do our own thing. We did a couple of the hop on hop off bus tours in Gran Canaria, Lisbon and Madeira I would definitely these as you get to see so much more of the area around you. Madeira is absolutely stunning and one of the best places I have visited, If you get the chance then definitely do the Toboggan ride in Monte.(if you use the hop on hop off bus then you can buy an extra blue route ticket and this takes you to the top of Monte and will pick you up again at the bottom of the Toboggan run) Read Less
Sail Date August 2019
The ship was spotless, and furnishings. Please with the size of our inside cabin, sufficient storage space. Having done a lot of cruises with different cruise lines we found the staff on this ship very abrupt, up to the point of being ... Read More
The ship was spotless, and furnishings. Please with the size of our inside cabin, sufficient storage space. Having done a lot of cruises with different cruise lines we found the staff on this ship very abrupt, up to the point of being rude, we had table 40 in Kensington restaurant our waiter had a dont care attitude. The food could of been a lot better you didn’t seem to have a lot of choice.you had to wait a long time for your meals but that’s not unusual. We did the steak speciality meal ( don’t waste your money) it was awfull, they had people walking through with swimwear on not being stopped whilst you were having your meal. Security should of been a lot better we came back on ship once and was not searched. You had to wait a very long time to get a drink in the bars sometimes up to 30mins I think three was a shortage of staff. Read Less
Sail Date August 2019
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