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26 CroisiEurope Cruise Reviews

I was travelling with my 90 year old father. It was our second cruise on a Croisieurope ship. The first one was river cruise from Strasbourg on MS Princesse Sissi back in 2007. I have been cruising on Paul Gauguin, Crystal, Azamara ... Read More
I was travelling with my 90 year old father. It was our second cruise on a Croisieurope ship. The first one was river cruise from Strasbourg on MS Princesse Sissi back in 2007. I have been cruising on Paul Gauguin, Crystal, Azamara and Seabourn lines quite a few times since. For this Vienna to Vienna 8 day cruise we arrived one day prior to the start of the cruise. We stayed 2 days after the end of it for more Vienna sightseeing. We caught a cab from our hotel near Stephan Platz to the mooring peer and arrived around 5:30pm for an official boarding at 6:00pm. The crew let us board anyway. Be aware that traffic in Vienna can be congested and a short trip can turn into an hour bumper to bumper traffic jam. Check in was quick and easy. The crew took our suitcases to our cabin on the lower deck. We discuss dining table sharing options before dinner. The ship was refurbished in 2017 and they upgraded the cabins. They are 1.5 time or twice bigger than the previous configuration of the cabins. The bathrooms also are bigger. The MS Symphonie offers good size cabins with a bathroom including a standard size shower. I believe there is one or maybe 2 cabins for people with wheelchair on the upper deck. Our cabin had 2 twin beds that you can move closer/further away depending on your requirements.The room has 2 small wardrobes and 2 cabinets with shelves. It is plenty of storage space for an 8 day cruise. Suitcases are stored under the beds as usual on a cruise ship. There is one power socket (with 2 round prong European style) at each end of the bed head and one socket under the desk. There is one socket for a shaver in the bathroom. There is an LCD TV hanging from the ceiling with a motorised stowing system. You can hide/show it as you wish. The TV has a selection of French channels but also BBC, CNN and other standard English language channels. Reception is sometimes broken when the ship is moving but it works fine when stationary. Dining is at a shared table of 4. There are larger tables for bigger groups/families and only a couple of smaller tables for 2. Food is very palatable. Breakfast came as a buffet with a selection of scramble eggs and bacon, German sausage, fruit, cheese and other milk products, in other words anything you can expect in a hotel. Lunch time come generally as a buffet. Dinner was served at the table. It was a set menu. I would have enjoyed a dish of the local cuisine. We only had one dinner with Hungarian cuisine. The rest was French/International. I believe they can offer options for passengers with dietary limitations (low salt, low sugar, no porc, etc...) but you have to specify when you book the cruise. The crew was very efficient and polite. In regards to activities, there was a musician playing and passengers on the dance floor in the evening. During the day, there is a selection of games that you can play with your fellow passengers. Cards, Scrabble, Rummykub. On a sailing day there was also a game of deck bowling. One evening the crew organised a 'show'. It was fun. They are not professionals so it was not Cirque Du Soleil or Vegas but the passengers had fun watching them. Shore excursions were generally good. The guides very knowledgeable and interesting. Make sure you let the guide know if you have limitations (climbing stairs etc...) as they do not check if the group is all there before proceeding with the tour. I saw a few kids on the ship and asked them what they thought, They were pleased and they enjoyed the cruise. It was not their first one and they enjoyed this one more than they enjoyed their previous one. The crew is mainly Hungarian. They only speak basic French and English. The Commissaire de Bord (Julien) spoke French, English, Spanish, German, Hungarian and many more languages. I would not recommend this cruise line for non French or English speakers though. Some Spanish passengers who only spoke Spanish struggled a bit when communicating with the crew. Same problem with a Japanese couple. There is a free WIFI on the ship. It is pretty slow and limited. You can only download your mails but don't expect a VoIP call or a Video Call unless you are using your cell phone roaming. In regards to tipping, Croisieurope offers the option of an envelop and a drop box. The contains of the envelop are divided equally between all the crew members on the ship. I'd definitely go on another Croisieurope cruise on the MS Symphonie. It is great value for money. The ship is very nice and the crew efficient. Great time and great memories. Read Less
Sail Date August 2019
My husband and I have some extended holiday time this year so we wanted to spend some of this time traveling out of the UK (where we live temporarily- we are from the US) to Europe. I thought this would be a great chance to check out a ... Read More
My husband and I have some extended holiday time this year so we wanted to spend some of this time traveling out of the UK (where we live temporarily- we are from the US) to Europe. I thought this would be a great chance to check out a river cruise, which we have never done before, although we have done many ocean cruises. My perception of river cruises are - they are long, expensive, and generally focused on retirees. But, I came across Croisi, which generally seems lower priced and which offered some shorter cruise options with (and this was the main selling point!) a couple options that included hikes at each port. I loved the idea of hiking the countryside at each location and I also read that the food on Croisi is excellent, dedicated to French gourmet cooking. I did notice that Croisi is a French cruise line but didn't realize quite how French, until we boarded and we were told that there were essentially 6 other English-speakers on board! It turned out there were about 12 English speakers total, with 7 of us speaking no French at all, out of about 200 or so guests (not sure of the exact number), most of which were indeed retirees. They sat the non-French speakers, 4 couples that included one French speaker, at the same table for meals so we did have someone to talk with. But, I think it could be almost equally likely that you could end up with no other passengers speaking English. So, if you do not speak French, my first recommendation would be to maybe do a Croisi cruise with a larger group so you are guaranteed someone else to talk with. As advertised, the food was excellent! Maybe a little too meat-focused for some. Personally, I like meat but love vegetables as well and I could have used a little more veggies. After the first day, a couple folks from our table requested "less meat" - really hoping for more vegetables, but basically getting the same amount of vegetables but with fish instead of other meats. I am not sure what you would get if you asked for strict vegetarian - I would definitely let them know ahead of time if that is what you want. The "free" wine choices were very good - they had some bottles you could pay for that I am sure are excellent but I wouldn't bother as the free ones were great. The itinerary consisted of leaving from Lyon and heading down the Rhone to Avignon and then back again over 5 nights. The highlight for us was definitely the hikes! The weather was gorgeous and we saw some beautiful scenery and towns.The majority of the guests did the hikes - and I would rate them at about a level 3 and hiking poles would be helpful although not an absolute necessity. They split us into a couple groups and our hike-leader spoke English, so we were always grouped with him. We also did some non-hike tours and they made sure we had an English tour guide (or English + French) for each one - which sometimes meant we had a close-to-private tour, if it was English only. The best non-hike tour was Avignon. After one hike we wandered around Les Beaux de Provence, which was beautiful. We rode a bus through Camargue, which actually was pretty cool to see the "famous" bulls, horses, and pink flamingos, although I am generally not a fan of bus tours. Viviers and Vienne were nice for quick visits. Going through the locks was interesting - we thought it was pretty cool but if you are claustrophobic you might not want to be in a lower cabin and/or make sure you're on the upper level during the use of the lock, The evening "entertainment" was fun, but really just consisted of a little game and maybe a bit of dancing. There was no real entertainment in terms of music or shows or anything like that. There was a "crew show" one night, which we skipped, that sounded like it was something along the lines of a elementary school talent show. There is no fitness center on board although the staff did lead an exercise session after breakfast on the non-hike days. I really, really liked the decor of the ship - kind of a "modern, European hotel" look. Quite simple and bright. We walked through a couple other boats, just to get on the dock, and they seemed so ostentatious in their decor (marble and chrome and fancy light fixtures, etc.) compared to our more simple kind of Scandi-type look. I definitely preferred Croisi in this respect. Our room was good but because we booked late, we had a lower level room, which was all that was left. It was fine in terms of views but I suspect the engine noise was louder down there - which was an issue the two nights that we were traveling at night. Overall conclusion - we enjoyed the cruise. The hikes were great, the staff were lovely, the food and wine were very good. There was a mixed view among the non-French speakers about the overall vibe from the other passengers. I felt like they were generally neutral, some smiled and nodded and a few spoke a little English to be friendly. But, most of the time, there was very little interaction. I don't blame them though, this is their country (we were in France, after all!) and they were on a French cruise line, so I can see why they might not be bothered with English-speakers at all. A couple of us seemed to pick up more "resentment" or maybe annoyance from the French passengers, which could be right but I tend to be pretty oblivious about this type of thing. Read Less
Sail Date April 2019
This was our second Croisi Cruise. The first was for 5 nights out of Bordeaux. Fabulous French food and relaxed itinerary. Just 8 English speakers 2 Americans and 6 Australians We have started mixing a short cruise between busy ... Read More
This was our second Croisi Cruise. The first was for 5 nights out of Bordeaux. Fabulous French food and relaxed itinerary. Just 8 English speakers 2 Americans and 6 Australians We have started mixing a short cruise between busy land tours for R and R Eastern Europe overland 14 days- CROISI cruise 8 days -Russia and the Baltic States 14 days We were aware of low river levels distrupting river cruises so I contacted Croisi 10 days before our Cruise to ensure we would be sailing. They never replied and after we embarked in Berlin and sailed we were then informed of changes to the itinerary . We completed the first 4 days by doing a "rat run" down Canals and had to moor in isolated spots and spend long days on a coach instead of being able to walk from the ship to places such as Dresden and Meissen. After 2 long bus days we stayed on board and following a complaint on our return home we received a refund of our excursion costs 700 Euro. The company did their best and can't be blamed for the drought but I did object to not being informed beforehand of the changes. We were lucky in that many river cruisers at that time did their whole "cruise" on a bus!! The food onboard did not compare to the first cruise ..French Versus Eastern European Cuisine There were 6 English speakers 2 Irish 2 New Zealanders and 2 Australians. We all received a 700 Euro refund. Croisi is designed for Europeans and is not for everyone. We like their product and it represents good value compared to other companies. We had been to busy Prague on our land tour and loved a second opportunity to get up early and walk over all the bridges with hardly anyone else around. Don't do as the Europeans do GET UP EARLY and you will be rewarded. Read Less
Sail Date August 2018
Cabins small but well planned, and kept spotless by Renee. Picture Windows at water level. These are of little interest when moored alongside harbour wall or canal bank, which happened on four of our six nights. When we did get a canal ... Read More
Cabins small but well planned, and kept spotless by Renee. Picture Windows at water level. These are of little interest when moored alongside harbour wall or canal bank, which happened on four of our six nights. When we did get a canal view it was filthy with faeces floating. So don't stay in the cabin. Food was great but heavily meat based. Our rep promised lots of fish, but we had nine meat meals and three of fish. All drinks were included, and were fine, but don't expect the best wines and champagne unless you pay extra. Trips were varied with something for everyone, Roman ruins, oyster farming, cattle manade. For me, a little too long in buses, and would have liked more free time in various stopping places. The crew were excellent and attentive. Their manager kept telling us this, which was unnecessary. They joined in petanque with passengers, whenever there was a flat piece of ground near the mooring. Read Less
Sail Date August 2018
We came upon this cruise through the tour company we use in Los Angeles and decided to join. We embarked in Passau, Germany and meandered through one of the most beautiful rivers in the world to Budapest, Hungary. Our cabin was a tad ... Read More
We came upon this cruise through the tour company we use in Los Angeles and decided to join. We embarked in Passau, Germany and meandered through one of the most beautiful rivers in the world to Budapest, Hungary. Our cabin was a tad small particularly the bathroom, but it served the purpose. We were well taken care of by the crew members and were specially pleased with the fine dining experience throughout the trip. Lunches and dinners were mostly 3 courses and beautifully served with paring wines. Staff was efficient and courteous, especially, when some of us had special dietary requirements. Though we were only a handful of non-French speaking group, the crew made sure we understood the announcements (French followed by English). Shore excursions were also arranged for our English speaking group and all the guides spoke perfect English. The only misgiving we had was the lack of accommodations for those with physical disabilities. When on shore excursions, most able bodied passengers simply ignored some folks in our English speaking group with visible disabilities. They would hurry to get on the coach and took all the front seats thus making it very challenging for those with limited physical abilities to make it to the remaining seats in the back of the coach. I am not sure if they take physical disability in France as seriously as we do in the States but it is the fact that simply can't be overlooked. Other than that, we had a near perfect experience during the cruise and appreciated all the work the chef, and the entire crew did to make our trip a pleasant and memorable one. We look forward to joining another one of Croisi's cruises and hope the cruise line would also aggressively expand its marketing efforts to the West Coast to make it easier for us to make direct bookings. Thanks again! Read Less
Sail Date May 2018
Having done a river cruise last year we thought that we would try another one & consequently we went on this one. Embarkation went very smoothly, although some passengers who flew from the U K arrived too early to get on the boat ... Read More
Having done a river cruise last year we thought that we would try another one & consequently we went on this one. Embarkation went very smoothly, although some passengers who flew from the U K arrived too early to get on the boat (boarding from 4 pm) & were "dumped" in a hotel in Porto in very hot conditions 4 hours before they could board.This is hardly a good way to start a holiday as some of them had been up at 3 am. We occupied a lower deck cabin which was very clean but obviously quite small, but had the advantage of being on the same deck as the restaurant.Paying a supplement for a higher cabin is not worth the extra. Everyone is allocated a table in the restaurant which they keep for the week, which worked well for us but may not suit everyone. The standard of food overall was very good, but lunch & dinner was 4 courses with no choice other than vegy on request.We found 4 courses at lunchtime was too much when a buffet meal would have suited most people. Evening entertainment was very good with both Portugese & Spanish traditional music. As usual the excursions were a complete rip off & dont be taken in by the tour operators who try to persuade you to book a package before you go. All the trips were available on board & if anyone would like more info then e-mail me at barrylonghurst@hotmail.com. The boat only sails at night as the river is quite narrow & shallow in places & when it ties up you will find that there is no where to go ashore. The staff were friendly & efficient & mostly well trained. The overall standard of the cruise was very good & we would certainly do another one. do another one. Read Less
Sail Date July 2017
The ship was nice, cosy and well kept. Good organization of the space in the cabin with more closets. The equipment and air conditioning in the cabin were well functioning. The acoustic isolation and hygiene in the room was good. The ... Read More
The ship was nice, cosy and well kept. Good organization of the space in the cabin with more closets. The equipment and air conditioning in the cabin were well functioning. The acoustic isolation and hygiene in the room was good. The illumination inside the cabin was correct. The cabin and the catering staff were very kind and efficient but insufficient. Interesting shore excursions, but the guides were of irregular "quality". Questionable organisation of excursions (insufficient details, inattention to the profile and the age of the customers, etc.). Gastronomy of very acceptable level, but less good than in other previous journeys (5 cruises). The buffet is not a reccomendable type of meal due to the rytm of journey. Entertainment was regular and the staff was kind and helpful. The average quality vs price was good but inferior than in previous cruises in same company. The musical theme cruises could be spread in summer time. An experience to repeat once again with group of friends. Read Less
Sail Date June 2017
We booked this cruise through Kuoni, and they found us a Voyages Jules Verne cruise. There was a party of 19 (all English) and we were allocated Places on Croisi Europe cruise. The ship had 100 cabins and was just the right size for our ... Read More
We booked this cruise through Kuoni, and they found us a Voyages Jules Verne cruise. There was a party of 19 (all English) and we were allocated Places on Croisi Europe cruise. The ship had 100 cabins and was just the right size for our first experience of cruising. On arrival at Dubrovnik Airport we were met by Ivor, our taxi driver who took our bags and drove us in a Mercedes to the port where our ship was docked. We had paid for private transfers £55 per person each way, totally £220 for return journey. ( I will comment on return journey later) We were greeted by the Cruise Director, George, on arrival and were allowed to leave our luggage on board until it was time to register for our cabin later in the day. The cabin was really nice with a compact shower room, but had plenty of storage space. There was a safe, but it was situated on a high shelf so was rather awkward to get to as were not tall enough to reach it. The twin beds were comfortable and the linen was clean and fresh, towels were changed every day and were displayed on the bed in some very decorative patterns. There were 50 crew members and at the evening meal we were introduced to the Captain and the officers and crew by George, our Cruise Director. All of the crew were friendly and gave excellent service to all, in the restaurant the waiters introduced themselves and they had a set number of tables to serve. The only critique we had was that the French passengers were all served first and we, The English, were always last to be served, hence we were unable to view the concerts and special entertainments, as there was no room left for us in the Salon Bar/Lounge. The food was exceptional, three courses for lunch and dinner with plenty of wine to accompany it. The Chef and his team prepared first class meals which were enjoyed by all. The breakfasts were buffet style and all tastes were satisfied. For our Party, all shore excursions, were included and they were excellent, with Engish Speaking tour guides on each occasion. We stopped at some wonderful locations and every time were treated to some beautiful scenery and historic wonders. The two lounge areas onboard had bar facilities and drinks were free and an early morning coffee service was also provided as there was no coffee making facilities in the cabins. All of the areas accessible to us were well maintained and immaculately maintained. All too soon our cruise came to an end and it was time to depart for the airport, As we had paid for the transfer to Voyages Jules Verne at the time of booking, we expected the same standard of vehicle that had brought us from the airport, to take us back, but this was not the case, we were told we had to share the transport, which was a six seater people carrier back to the airport, and as I had a problem with my knee it was so hard for me to get up into the seat and then get down again, and we learnt that the 4 people sharing the transport had not paid for their transfer, as they had transfers included in the price of their holiday. So that meant that we had paid £110 for our return to the airport, when adverts for local taxis were charging 35 Euros for up to 4 persons with luggage to get from Port to the airport. We felt that we had been ripped off by VJV. We have complained to VJV about this but did not get a satisfactory reply, so we will definitely not be recommending them in the future to anyone. Also our Travel agent at Kuoni feels that they treated us unfairly and they will be very careful not to recommend them to their customers. VJV have lost our future business and we have booked two cruises next year with another company. Very poor Customer service from them. Read Less
Sail Date September 2016
This is the second time we've sailed with CroisiEurope as a result of booking the holiday from Archers/Cosmos and for the price it's very good, ok the cabins are small ish (but how much time do you spend in them). The food was ... Read More
This is the second time we've sailed with CroisiEurope as a result of booking the holiday from Archers/Cosmos and for the price it's very good, ok the cabins are small ish (but how much time do you spend in them). The food was very enjoyable, although it was a fixed menu, but it made us try dished we wouldn't normally try which is all part of the holiday experience. A reasonable quality wine (free of charge) was available at both lunch and dinner plus all standard drinks on board were free. Overall the trip up and down the Danube was wonderful, visiting so many iconic cities and towns however we thought the organised trips very expensive so did our own thing as nearly all of the places visited are within easy access from the place where the boat docked. We especially liked Budapest, Bratislava and Vienna and stayed over for an extra 3 nights in Vienna as there is so much to see and the boat trips seemed quite hurried to get in as much as possible in a day and a half. Read Less
Sail Date August 2016
2 seniors travelled around the world but not been to Berlin or Prague.only two from UK. Well looked after.great food and variety.small cabin.but a late booking due to a cancellation.Very new boat,noisy and lots of vibration when paddles ... Read More
2 seniors travelled around the world but not been to Berlin or Prague.only two from UK. Well looked after.great food and variety.small cabin.but a late booking due to a cancellation.Very new boat,noisy and lots of vibration when paddles used? Staff excellent.Would use this company again,but not this boat! Did all excursions,coach followed the boat so got off in one place and boat moved and returned different location. When in canal's top deck not used as lower bridge's. Great fun doing Bingo in 3 languages. A great experience Would have been nicer when touring in coach if we could have had more photo stops and maybe the guide's give less information,especially ,when in our case, it was done first in French then again for us in English.Luckly, we had our own guide on many of the excursions. Cabin.The safe was in the bottom of the wardrobe due to the narrowest part of cabin,struggled to use it. Read Less
Sail Date June 2016
This was a Noble Caledonia cruise and my first ever cruise. The boat and crew were excellent. All inclusive, lovely French food and wines. Spotlessly clean and everything worked in my cabin. All the crew were helpful and smiley - nothing ... Read More
This was a Noble Caledonia cruise and my first ever cruise. The boat and crew were excellent. All inclusive, lovely French food and wines. Spotlessly clean and everything worked in my cabin. All the crew were helpful and smiley - nothing was too much trouble for them. A couple of potential dramas were dealt with calmly and efficiently. The Noble Caledonia representatives were kind and knowledgeable. I would happily do another cruise with this company. This cruise was only suitable for more mature people with beautiful scenery along the River Tisza and Danube. The shore excursions were well organised and interesting with very good local guides who spoke good English and had a sense of humour! This boat is the only one to do this cruise as it is small enough to get up the River Tisza so all the stops that we made caused much interest from locals living on the banks of the river! The weather was brilliant and the air conditioning in the cabins was essential! Read Less
Sail Date June 2016
We chose this cruise mainly because we enjoy the small ship experience and I love anything French! Out of the 140 odd people on board, there were only 10 native English speakers, 2 from Australia, 2 from USA, 2 from Scotland and 4 from ... Read More
We chose this cruise mainly because we enjoy the small ship experience and I love anything French! Out of the 140 odd people on board, there were only 10 native English speakers, 2 from Australia, 2 from USA, 2 from Scotland and 4 from New Zealand. The rest were French and I believe a few German. The staff did their best to make sure we were informed in English and provided separate tour guides for "the English Speaking group", who all got on 'like a house on fire' and had a wonderful time. The ship was comfortable, we didn't find the cabin to be overly small - it's certainly not large, but it was adequate, as was the bathroom. Even though we had booked 12 months in advance, we were only offered the bottom level cabins, so only had a porthole. Must admit we found the cabin to be a bit "smelly" and we often felt like we would have loved to throw open a window! None of the cabin windows on any level are made to be opened. Not a huge problem and I think we became accustomed to the smell in the room. The food was good, but not fantastic! We personally found the 3 course sit down meal twice a day, once too much. Would have loved the option of a salad or sandwich bar for lunch! The Filipino staff and in fact, all the staff on board are wonderful and worked very hard to make sure we had a wonderful cruise, which we did! The itinerary is excellent, although I wished we would have had a bit more time in Kotor, Montenegro. We were under the impression from the original itinerary that the ship would be leaving Kotor at 4.30, but in fact, on our visit it left around 2.30pm which somewhat cut short the private tour we had organised. La Belle has a wonderful open top deck and, weather permitting, this is where you will spend most of your time. It was great having all drinks included too! This small ship looks very nice alongside the other huge cruise liners and is able to get into the dock in most places. I think we only had to tender in a couple of times and that was easy given the small number of board. We are glad we chose La Belle de L'Adriatique, and while not being a 5-star experience, it suited us perfectly! Read Less
Sail Date June 2016
I love CroisiEurope river cruises, but they are not to everyone's taste. The main language on board is French. You'll find there are few English speaking guests. Excursions aren't included in the price (except for cruises ... Read More
I love CroisiEurope river cruises, but they are not to everyone's taste. The main language on board is French. You'll find there are few English speaking guests. Excursions aren't included in the price (except for cruises sold in the US where the prices are higher to take that into account). Cabins are small and the shower room is tiny. If you want to be cocooned in your own little piece of England (or America) and don't speak any other languages, you need a different cruise line. We went on Victor Hugo for a trans-Europe cruise from Strasbourg to Budapest. This is really a repositioning trip to get the ship to Budapest for the summer season, but it's a great way to visit 5 countries. We're not great fans of organised excursions. We prefer to disembark on our own, see any major attractions on the way and have coffee with the locals. That makes CroisiEurope cheap. One point to note is that with a repositioning trip, the ship needs to get through the Main Danube canal as quickly as possible, so some excursions are dropped off at one port and picked up further along, leaving no opportunity for others to disembark. That's not a problem if you enjoy sitting on deck watching the world go by. There are only so many pretty German towns you can take in on one trip! A few tips along the way: Strasbourg is an interesting city. It's worth arriving the day before the cruise so you have time to explore it. Don't miss the Cathedral and the riverside district of Petit France. In Mainz, there's just time to walk into the old town, see the Gutenburg Bible in the museum, see the Cathedral and get back for lunch. (The organised tour doesn't go into either). In Esztergom, you can walk across the international bridge into Slovakia and tick off another country. There's still time to climb the hill and see the Basilica. In Budapest, the trams and buses take you anywhere you want to go. Buy a Budapest card and you can hop on and off at will. EU citizens over 65 travel free - just be ready to show your passport. Meals onboard were excellent and standard drinks in the restaurant and at the bar are included. You can pay extra for premium brands, but the standard fare suited us. Of course, on a French ship you can't get a decent cup of tea. We took a supply of Millac Maid to avoid the UHT milk. You can buy fresh milk ashore, but there's no fridge in the cabin. Our cabin was arranged with a double bed with one side against the wall. Bed covers were for two single beds so they soon finished up in a tangled heap. With the benefit of hindsight I'd recommend going for two singles. The entertainment staff on this trip were French and worked very hard. The rest of the crew were nearly all Hungarian. Announcements were in French although they provided a translation for the 8 of us who spoke English. The bar staff seemed happier speaking French or German. Entertainment mostly took the form of games but the crew managed to put on a couple of shows. Currency onboard is the Euro although the only things we actually had to pay for were a couple of postcards and our one excursion (a visit to a Hungarian folk evening in Budapest). All major cards are accepted. Tips are entirely voluntary. Towards the end of the cruise, you are given an envelope for tips and a questionnaire, but there's no pressure to return either. Read Less
Sail Date May 2016
I was with a tour group originating in the US - the river cruise was part of a longer tour in the South of France. Apart from our small group of Americans, most of the other guests on the ship were French people of a certain age. The ship ... Read More
I was with a tour group originating in the US - the river cruise was part of a longer tour in the South of France. Apart from our small group of Americans, most of the other guests on the ship were French people of a certain age. The ship itself is fairly unimpressive compared to Viking or some of the larger river cruise lines but, in my view, the smaller size is actually a plus since lends to an air of intimacy. The cabins are small, as you would expect on any ship, but the bathroom is especially so. The mattress on the bed is very thin and began to hurt my back towards the end of the cruise. Croisi offers an open bar for basic wines and liquors and charges a small fee for top shelf brands. Even though I don't drink much alcohol, I really appreciated not being nickled and dimed for every beverage consumed including soda, juices and water. With the exception of the purser, most of the ship's personnel weren't especially personable and some were downright unfriendly. Food in general was good with the exception of the breakfast buffet that offered undercooked eggs, a sparse selection of cold cuts and canned fruits (but delicious croissants and bread.) Lunch and dinner consisted of 3 or 4 courses. Options on the main course are not offered. (If you have food allergies or just don't like a particular entree, they will do their best to accommodate you but you must make arrangements yourself with the purser.) The entertainment in the bar--primarily a gentleman who played the keyboard and occasionally, the violin-- was all right if not always to my taste. In summary, this cruise is a great value and was very enjoyable so, Yes, I would take another CroisiEurope tour. Read Less
Sail Date April 2016
I sailed in late April through the beginning of May on the Gironde River with Road Scholar. We embarked in Bordeaux in the evening and it went smoothly; the crew took our bags to our rooms right away. My previous river cruise experience ... Read More
I sailed in late April through the beginning of May on the Gironde River with Road Scholar. We embarked in Bordeaux in the evening and it went smoothly; the crew took our bags to our rooms right away. My previous river cruise experience was with AMA-waterways on the Danube River, so that would be my point of comparison. The cabin was spacious with plenty of storage in closets and on shelves; I traveled solo, so had lots of room. The Ship had mostly French passengers and that was the major language. Any translations for the English-speaking guests was abbreviated. The ability to speak French would be a definite plus. Our group dined together at assigned tables at a fixed time. The food was good, but it was a set menu and nothing fancy ( like an exotic or decadent desert). Breakfast was the least good meal with runny eggs and boil your own eggs (in not very hot water). You could review the menu in the morning and let the purser know if you needed to have something different, but you couldn't say what. The staff was outstanding and worked very hard to please. Jose, the purser, was also outstanding. He always had a smile, no matter what was going on. Our shore excursions were handled by our group leader, so I cannot comment on those offered by the ship. We had wine (of our choice) with lunch and dinner and open bar at other times. The Croisi trip was a very different experience from the AMA one. It was less luxurious, but it was also less expensive. I would sail on Croisi again and I would recommend it, but it helps to know what to expect. Read Less
Sail Date April 2016
From the moment we arrived and were warmly greeted by Susana to when we departed we enoyed this cruise on the Guadalquivir river. Cabins on La Belle de Cadix, although small with minimal storage space, are clean and comfortable, especially ... Read More
From the moment we arrived and were warmly greeted by Susana to when we departed we enoyed this cruise on the Guadalquivir river. Cabins on La Belle de Cadix, although small with minimal storage space, are clean and comfortable, especially the beds, and with large picture windows on the upper deck which we selected. The public areas are also comfortable. The dining room is on the lower deck, very nice but porthole windows so no views. However, the quality of food was outstanding, on Christmas eve they served a 7 course dinner and every course was delicious, reached the table hot, on warm plates and the portions were perfect. The wine list is limited with just 3 red/white/rose, all reasonably priced. To complement the great food would have liked a more extensive wine list. The tours of Cadiz and Jerez were good. The hospitality and level of service throughout the boat were very good all staff members worked together to make this cruise a great experience. Read Less
Sail Date December 2015
We spend two to three months overseas each year. We run a cooking school in Lucca, Tuscany for a couple of weeks then go exploring. The luxury river cruises are way out of our budget. We also prefer to vacation with locals in Europe. ... Read More
We spend two to three months overseas each year. We run a cooking school in Lucca, Tuscany for a couple of weeks then go exploring. The luxury river cruises are way out of our budget. We also prefer to vacation with locals in Europe. This Croisieurope itinerary fitted into our schedule and budget. We were very happy. After a 4 week roadtrip to the bottom of Italy, back up the Adriatic coast, across the Alps to Austria then up to Munich we spent 3 days in Strasbourg before embarking. My mother flew into Munich from Toronto and joined us. Strasbourg is a beautiful city. We stayed at the Sofitel which was perfectly located for exploring the city. Embarkation was easy - a 20 minute cab ride from the hotel. We embarked, our luggage was taken to our cabin. At least two thirds of the passengers were French, about 40 were with a Probis group out of the UK. They had their own guide. She was very knowledgeable. I do think Croisie should consider putting a native English speaking guide on board. Some the local guides were very good - Heidleberg and Trier stand out. Others were quite poor. At the winetasting in Rudesheim, we were handed a handout (not enough for the dozen or so native English speakers) so we were left out. The itinerary was excellent. What a way to see the Romantic Rhine. We paid for the excursion package. It was very good value. My husband is a chef and we were very impressed by the quality of the meals. The menus were mainly French inspired. Dinners were either 3 or 4 courses. desserts were yummy. The staff were happy to accommodate my mother with gluten free options. The all-inclusive bar works well. Service was quite good, The staff were always helpful. They provided all of the entertainment - a bit amateurish at times but very warm. We did have a German historian come on board for a lecture. Very good. As we cruised down the rivers, there was a bilingual commentary that was very useful. Our final stop was changed due to a lock failure but the crew organised for the buses to take the passengers onto their final destinations. We were bussed back to Strasbourg where we took the train to Marseilles. Read Less
Sail Date October 2015
As promised my review of my floating hotel Michelangelo on the Venice Lagoon and River Po. First I shall talk about fellow passengers. Being a French ship most passengers were from France with a large French speaking Belgian group from ... Read More
As promised my review of my floating hotel Michelangelo on the Venice Lagoon and River Po. First I shall talk about fellow passengers. Being a French ship most passengers were from France with a large French speaking Belgian group from an organisation called Kwiani (hope I have the correct spelling). 6 Spanish speaking guests and the English speaking table consisting of 4 British and 2 Flemish speaking Belgians. French was the predominant language for announcements followed by English then Spanish. CroisiEurope do not have independent Cruise Directors but directly employed staff from Animation or entertainments as we know it perform this function. Sarah the senior of these came to the English and Spanish tables each night at dinner and went through the following days programme. Her English was very good and she was very helpful. Some of the French and Belgians spoke English and I was able to hold conversations including one in partial French with a lady who felt it unusual for such a young man to cruise on his own (I am 64)! The ship had an age range from around 5 years to I suspect around 80 years. There were 6 children on board the oldest traveling with a younger brother and grandmother was 15. This was one of CroisiEuropes dedicated Kids Club cruises where a member of the Animation team ran the kids activities which gave parents/guardians the chance to go on excursions knowing their children would be safe on board. Crew: The ships crew/hotel staff was a mix of French, Italian and Hungarians. The waiter/waitress staff are not allocated to tables and often would address us in French when first serving our table. Some did speak a fair amount of English and some had very little English. I do think they were getting worried for the trip following mine as only 10 French were on board the rest being English speakers. It does go to show how on these ships the crew do many jobs. I thought I had asked a deck hand a question before checking in. That night he had his full uniform on and was introduced as Chief Engineer. Food: Breakfast was the usual buffet with set meals for Lunch and Dinner. Menu was broadcast on the televison and if the meal was not suitable the chief would do his best to find an alternative. The chef was French so a good deal of French and Italian food was on offer. Sometimes it was a bit overpowering with a four course lunch and a four course dinner on the same day. As far as dressing for dinner then smart casual was the norm and on the gala night some chaps wore a tie about 6 wore suits and a few ladies were a little elegant. Actual Cruising and Excursions If you want a major river cruise this is not the trip for you. On the first night we cruised from one side of St. Marks Square to the other around 30 minutes. The following morning was a 2 hour cruise to Chioggia where all passengers had to disembark. There was and optional trip to Padua with a trip to SottoMarina for those not wishing to take this. The ship made its was to Cattelan Gas where we all re boarded. This section is at sea and we were told that for the past couple of years the Italian authorities will not allow either of the river boats to carry passengers over this section following the Costa Concordia disaster. During Dinner the ship cruised to Polesella which could not have been more than a couple of hours sorry I just cannot remember. Day 3 was a morning coach trip to Ferrara which was very nice. We had a tri-lingual guide and the Spanish and English speakers saw this town together. After lunch the choice was an excursion to Verona or stay on board while the ship sailed to Banchina Grandi when everyone was off again due to sailing at sea. We rejoined the ship at Chioggia again. 2 of the excursion coaches were delayed by a 3 car traffic accident getting back to the ship after the scheduled dinner time. However dinner was delayed but we only had 15 minutes from arrival to first course. Day 4 and we sailed back to Venice during breakfast in time for the optional excursion to the Doges Palace. That afternoon was free time in Venice and I took the opportunity to have a couple of hours sleep (first time I have ever done this on a cruising trip) as I was excursioned out! That night Uniworlds River Countess moored alongside and was there all of the following day. Day 5 was a boat excursion to the Islands of Murano and Burano. At Murano we were taken to a glass foundry and saw a demonstration of glass blowing. Of course this was followed by a visit to the shop. Burano was a very pretty island where one could relax or wander around at leisure. After lunch was free time and I wandered into St. Marks Square which took me about an hour at a very slow pace. The Ship: The Michelangelo is one the lines 2 cabin deck ships with a lounge and bar, restaurant and cabins on the upper deck and cabins only in steerage where I was. I had one of the two single cabins which was comfortable but compact but just right for me. Small double bed, desk, chair, T.V. and wardrobe space. Very small shower room with hand basin and w.c. On the sun deck was a small inflatable pool, loungers and chairs around tables. Conclusion: Certainly not a trip I could compare to any other being more excursion based rather than cruising based. However a great way to see Venice rather than being in a hotel. Even though I class myself as a Croisifile I do not think I would do this trip again. Next year I shall be looking towards one of their paddle boats if I can save up enough pennies. Please feel free to ask any questions and I will do my best to answer. Read Less
Sail Date August 2015
Having read the one and only review of Beethoven before we went on our cruise I felt I must sing some of the praises for this holiday instead of the negatives on the other review. We thoroughly enjoyed our cruise. The food was ... Read More
Having read the one and only review of Beethoven before we went on our cruise I felt I must sing some of the praises for this holiday instead of the negatives on the other review. We thoroughly enjoyed our cruise. The food was excellent ,although there was no choice, every meal was well prepared and superbly presented. Our cabin was small but very comfortable and perfectly adequate. We asked for extra pillows and this was promptly arranged. We did not do any of the excursions since they were expensive and we easily made our own arrangements. Most ports were within easy walking distance of the towns. The staff were all very pleasant and helpful. We felt that the journey from Bratislava to Kalosca was unnecessarily long and would have prefered an extra day in Budapest. We would be more than happy to sail with Croisieurope again. Read Less
Sail Date July 2015
While reading the only other review of this ship, I agree with many things the reviewer said. Croise is a French line and everything is directed towards and for the French people. For example, the only channels available on the ... Read More
While reading the only other review of this ship, I agree with many things the reviewer said. Croise is a French line and everything is directed towards and for the French people. For example, the only channels available on the television in the state room were French programs, with no subtitles available for English, or Spanish. When I did get reception on the other channels, the only American station was the news. The crew was wonderful, every one of them; from the cruise director to the house keeping staff. Our guide was French and just the cutest little thing ever. Her English was acceptable, but at times she was hard to understand. As said by the last reviewer, there was no daily program or written instructions. Everything was told to us as a large group in three different languages. If you didn't have a pen and paper handy, it was easy to forget what the instructions were. Croise advertises free Samsung tablets would be available for everyone, however I had to ask for one and I was given the one that was currently being used by the staff. Then I had to ask the next day for a charger, and was given a charger being used by another computer and was told I needed to return it as soon as possible. And the tablet was in French, so it wasn't of much use to me. I asked for an English one, and the director told me he would give me one, but he never did. Internet was sketchy, which no one was really warned about. We are in the middle of the Rhine, so one can not expect to have internet. Just wish on the Croise site, this would have been stated. The major thing I was not happy about was that excursions were not included, which now when I look at the prices for this itinerary, they are..for an additional $600 or so. I wanted to go into Cologne on my own, but I was forced to pay for the excursion because the boat was still moving. If we did not do the excursion, we would have had to stay on the boat and miss Cologne. Once our tour ended, we all got on a coach which took us to Dusseldorf to meet the ship at the next debarkation. The same thing happened in Dusseldorf...stay on the boat if you don't want to pay to get off. I will say, though, that we were put on Mercedes Benz coaches, that were very nice and comfortable. My room was very nice. I got one of the four single cabins for no single supplement fee. But there was no shower door, only a curtain, so all the water would drip out onto the floor. The bathroom door wouldn't stay open on its' own without me using a trash bin to hold it open. I think the reason for this was because they didn't want the water from the shower going onto the carpet in the room. The entertainment was quite weak. Croise says "professional entertainment." This was one of the crew playing the keyboard all day. Yes, she was good but I wouldn't consider that professional entertainment. They could have saved money by piping in the music and hiring professionals to give us some real entertainment. The crew put on a show the last night and maybe I don't understand French humor, but it was very silly. Miming was a major part of the show. The dining staff was very accommodating and so was the chef. Any substitutions that were requested were gladly made. Dinner was good, if you love duck. They served a lot of duck. I expected more French cuisine. Maybe some frog legs and escargot would have been nice as a choice. The buffet breakfast was lovely but the buffet lunches weren't all that great. Dinners usually lasted about 2 hours with five courses served. Dinner ended quite late and it was time to go to bed in an hour on a full stomach. Not complaining as far as being full. They didn't let us ever go hungry. Just wished dinner wasn't so long and ended earlier. They had several games and quizzes for us to play. It was very cute. Tokens were given to us if we answered correctly and the last night we could use our tokens to bid on four different items. Nothing of value. One woman got a bottle of water when she had the highest bid. Overall, the price was very reasonable and there was not one complaint about the staff. The food was very fancy. Not happy about the Samsung tablet promise made by the company and even though there was a fair amount of lounge chairs on the upper deck, there were no chair pads, so not a single person laid on them. They need more activities to do on board when the ship is cruising. They did have some board games and cards, but some nightly entertainment would have been appreciated. A nice thing that they should have had would have been free bicycles to use. Some of the staff spoke no English at all, so it was difficult at times. We were seated in the dining room with other Americans, so I thank them for that. Read Less
Sail Date July 2015
Slightly nervous because the ship is French and the vast majority of passengers are French. The Douro river is wonderful. The ship spent 3 night in Porto which was too long and passengers wanted to cruise...the joke was it was a ... Read More
Slightly nervous because the ship is French and the vast majority of passengers are French. The Douro river is wonderful. The ship spent 3 night in Porto which was too long and passengers wanted to cruise...the joke was it was a cruise that did not cruise,cruise. We were put on an English speaking table of 8 people which saved the day. Croisieurope are trying to break into the English speaking clients around the world and they tried hard to keep us informed. The ship is brand new and very light and airy with bright colors. Cabin on the top deck was also bright with it's floor to ceiling windows. The beds faced outwards which was a nice touch( laying in bed with moving scenery). The cabins are small. One sitting at all meals on an assigned table. Food was adequate and not French cuisine as described and how you might expect. Some poor meals and generally lunch was better with 4 courses and 3 courses at diner...strange. "all inclusive"drinks apart from some wines, Champagne and fresh Orange juice...weird. Entertainment below average. Excursions ( extra price) were good and well organised. What was wrong:- tiny sink in bathroom, which was next to the toilet roll holder...result wet toilet paper. (Designed by an idiot). No tissues in room. Telephone did not work( reported but ignored). No orange juice at breakfast ( unless you paid). Occasional "egg station" at breakfast..why not every day? 2 bad dinners where the food was almost inedible, perhaps the chef was having a day off? All in all we had a good time and would recommend but ignore their own 5* rating it is no better than 4*. Read Less
Sail Date July 2015
This was the second half of a back to back Croisi Experience. We had been on the Symphonie on the Rhine for several days and then were transferred to the Van Gogh to sail the Rhone. Upon Arrival we were taken with how much better ... Read More
This was the second half of a back to back Croisi Experience. We had been on the Symphonie on the Rhine for several days and then were transferred to the Van Gogh to sail the Rhone. Upon Arrival we were taken with how much better shape the Van Gogh was in relationship to the Symphonie. Most of all were we so impressed with the crew. They seemed to realize they didn't have the newest ship on the Rhone but were going to do EVERYTHING in their power to make sure it was a great experience. The Cabins- Please note beds do not convert on this ship. The A/C unit ( venting) is in the table between the beds and thus is secured to the floor and unmovable. Baths are small but work and great water pressure in the shower. Note there are no washcloths or bars of soap, If you need that bring it. The food- Fantastic. We asked one night if it would be possible to skip something and voila- No problem. Croisi could work on breakfast a bit but overall we thought it was great. Note there are no choices and so if you don't like what they are serving then just tell them. The staff- while English was a third language to most of them they did their best to communicate and we found it fun to do. I was so impressed with how hard they all worked and how much they helped each other out. We saw our cabin stewardess cleaning our cabin then picking up glassware on the deck later in the day, then in the dining room at dinner , how is that even possible. the Cruise Director and Purser were on it every step of the way. Shore Excursions are NOT included in the price of your cruise which is differnt and they tend to be the traditional bus and walking tours. Would be great to see some "see like a local" types of things but alas, overall everyone seemed happy. We enjoyed the trip and with just a few tweaks this could be excellent. Read Less
Sail Date July 2015
MS Loire Princesse 8 days on a Deluxe French Barge Châteaux of the Loire Valley July, 2015 took the 8 day cruise on the MS Loire Princesse on the Loire river in France. We had a wonderful time. Pros: Very new vessel – ... Read More
MS Loire Princesse 8 days on a Deluxe French Barge Châteaux of the Loire Valley July, 2015 took the 8 day cruise on the MS Loire Princesse on the Loire river in France. We had a wonderful time. Pros: Very new vessel – very well designed and extremely clean – plenty of room Rooms with balconies are especially nice for viewing the scenery during the cruise The top deck is great to have a drink and watch the world go by Shower in bath is full size – great water pressure Convenient plugs (be sure you have a converter) Food is great – 3 courses at lunch and dinner – including duck, venison, lamb, chicken, veal. Buffet breakfast. All of the staff was great. They speak English very well. Great excursions from the boat each day – you can choose which ones to prefer – some are free – some you pay extra for Be sure to take the organic wine tasting tour Cons: Wifi is available in the rooms, but may not work and can be very slow – to the point that at time it is not very useful River is unreliable – we were not able to go as far as expected because the river was too low – but there was a bus that took us to the expected spot. I did not feel this was an issue. I would take the cruise again. Read Less
Sail Date June 2015
Overall the cruise on the Seine was very pleasant. The food was very good. We got a good bottle of wine on our table for dinner every night. We wished there was more "cruising" involved, but in actuality, the distance from ... Read More
Overall the cruise on the Seine was very pleasant. The food was very good. We got a good bottle of wine on our table for dinner every night. We wished there was more "cruising" involved, but in actuality, the distance from Paris to Honfleur is not that great. My only real criticism was the lounge scene and the entertainment. For starters, it's nice to have a bartender with at least some personality. The person on our cruise had none. She was Russian and had the personality of a prison guard. I was almost getting afraid to ask her for a beer. The worst thing by far was the "entertainment". As a passenger, I was disappointed. As a musician, I was horrified. There was a Hungarian couple who had a fancy Roland keyboard that had pre-programmed music on it. He admitted to me that he could not play the piano. The girl had a guitar that she admitted she could not play. However, that didn't not stop them. They simply pressed a button to start playing one of their pre-programmed songs and, if you can believe this, they stood there and pretended to be playing the music. The girl actually held the guitar (which wasn't amplified, so you could not hear it even if she was playing) and pretended to play it. Also, like the bartender, they were completely lacking in personality. They never said a word to the audience, ever! Read Less
Sail Date June 2015
Well, we did sail about 2 kilometers up the Seine, one night. The advertised cruise in the other direction to Notre Dame was cancelled at the last minute!! The ship was fine, anchored near the Tour Eiffel. The 2 tours were excellent; a ... Read More
Well, we did sail about 2 kilometers up the Seine, one night. The advertised cruise in the other direction to Notre Dame was cancelled at the last minute!! The ship was fine, anchored near the Tour Eiffel. The 2 tours were excellent; a coach trip round the major sites and the following morning a walk through Montmatre. We had the same knowledgeable guide on both days. He was superb. BUT the meals were 'limited'. After a freezing tour all we wanted / needed was hot soup. The lunch offering was a cold starter. I accept they did provide one bowl of soup but a little forward thinking might have avoided us needing to make a special request. Our main issue was they charged for all drinks - yes even coffee after your meal. NOT what they advertise on their cruise pages. To find this 'limited drinks' information you really have to snoop around. We had to buy Drinks Cards for 30 euros. We enjoyed the visit but would not book with them again... too much small print!!!!! Read Less
Sail Date November 2014
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