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130 CroisiEurope Cruise Reviews

"Following a short illness, my husband experienced difficulty walking. After motoring down from France, we reached the ship only to find it was moored down a steep slope. Our hearts sank. But we needn't have worried. The ... Read More
"Following a short illness, my husband experienced difficulty walking. After motoring down from France, we reached the ship only to find it was moored down a steep slope. Our hearts sank. But we needn't have worried. The excellent staff swung into action. A wheelchair was produced, our cases carried and we were quickly and comfortably settled on board. The cabins were small and when moored next to the sister ships, all glistening with chrome and glass, the Fernao did feel a little like Thomas the Tank Engine but we grew to love our friendly, comfortable little boat. True, the entertainment is geared to the French taste and the moorings are a little isolated but our little group of six English speakers was treated like royalty. Ricardo, the purser was incredible, he looked after the needs of the diverse mix on board with consummate skill, making sure everyone was happy. He arranged that we should have our own six seater Merc, with it's own English speaking guide, so we could fully enjoy the interesting excursions. On board, the food was very good, the impeccable service - kind and relaxed and the folk evening on the last night - fabulous. We had a great time." Read Less
Sail Date August 2016
My husband and I are experienced travelers. We are not cruise travelers, nor do we look for "all-inclusive" vacations. However, CroisiEurope's all-inclusive barge cruise through the Burgundy canals in France is high on our ... Read More
My husband and I are experienced travelers. We are not cruise travelers, nor do we look for "all-inclusive" vacations. However, CroisiEurope's all-inclusive barge cruise through the Burgundy canals in France is high on our list of awesome vacations! Are you tired of touring the big European cities with trains, buses, metro's, and want to experience the smaller often overlooked quaint, historic towns? Think about a relaxing vacation on a barge cruise through Europe. These traditional barges (ours, "Jeannine", with 12 staterooms) offer 3 full course meals (4-star chef provided), unbelievable cuisine, all the wine, beer, coffee, tea, etc., you could ever want -- is a must. Every day we either watched the beautiful countryside of Burgundy from on board, or, we bicycled and walked the pathways along the barge paths through the beautiful countryside and visited these small, quaint towns along the way. CroisiEurope entertains with just the right amount of excursions, should you want to experience them. The crew of 6 were multi-lingual, very professional, and made sure we were safe, comfortable, and happy at all times. In fact, we made friends with each and every person on the boat that week...all from a different country. Very rewarding. Excellent job, CroisiEurope! We will be back to cruise with you again! Read Less
Sail Date July 2016
We fancied the Douro. Very beautiful but there are no towns to stop at so you moor in the middle of no-where! We did stop at Regua for 45 minutes so could not get off and explore. Staff all very helpful. Very clean ship and quite ... Read More
We fancied the Douro. Very beautiful but there are no towns to stop at so you moor in the middle of no-where! We did stop at Regua for 45 minutes so could not get off and explore. Staff all very helpful. Very clean ship and quite comfortable, bathrooms have a very high step to get into and out of. Food very poor. No choice. miniscule portions of meat. The vegetables had been cooked for hours and wete soggy and seved in teaspoonfuls! Puddings came from Tesco or similar. Will not go with this compan again although the free drinks are quite good. Transport to and from ship badly organised. For instance on the way home a lot of people were on the same flight. This entailed a coach and 4 taxis although all could have fitted in one coach. I counted 8 coaches which would take 400 people but 2 ships at 140 each would only need 6 and no taxis of which there at least 10. For the sake of the environment changes have to be made. Read Less
Sail Date July 2016
We had an awesome time the crew were fantastic, the food exceptional, the shore excursions diverse and interesting. the cabin was small with twin beds but comfortable didn't need to be any bigger. we had an English speaking guide that ... Read More
We had an awesome time the crew were fantastic, the food exceptional, the shore excursions diverse and interesting. the cabin was small with twin beds but comfortable didn't need to be any bigger. we had an English speaking guide that went on the shore excursions with us which was very helpful. The ship was a good size not to big which made it quite intimate and suited us perfectly with lots of areas to sit and relax outside. the meals were 3 course and very diverse with something for everyone's tastes. I would definitely recommend this cruise to anyone that likes to take in the local culture, if your the kind of traveler who likes to sit in air-conditioned comfort and be waited on then this is probably not the right cruise for you, but on the other hand if you want to experience the Vietnamese and Cambodian rural areas then don't hesitate. It was awesome and would do again. Read Less
Sail Date July 2016
This was our very first cruise of any type and it was absolutely magical. The food (Alsatian cuisine) was very good. The crew was wonderful, very professional and also very friendly. They catered to our every need. The accommodations ... Read More
This was our very first cruise of any type and it was absolutely magical. The food (Alsatian cuisine) was very good. The crew was wonderful, very professional and also very friendly. They catered to our every need. The accommodations were very comfortable. The scenery was beautiful and and so very peaceful. It was fascinating to watch as we navigated through 40 locks during the course of our cruise. Traveling down the inclined plane at Arzviller was a very memorable experience. We especially enjoyed the fact that the barge sailed during the day and was docked at night. The daily outings were very interesting. We went to a small chapel with beautiful stained glass windows by Marc Chagall, had a walking tour of Saverne, visited a family-run glass-blowing studio, explored two different castles, and dined on an Alsatian specialty at a local restaurant. We also enjoyed walking along the tow path a number of times while the barge sailed along beside us. The other passengers on our English-speaking cruise were all a lot of fun. An unexpected pleasure for us was getting to know the other passengers. We hope to take another CroisiEurope canal cruise in France sometime in the future. I highly recommend this cruise! Read Less
Sail Date July 2016
I just returned from one of the best experiences one can have, spending 7 days cruising on the Douro river on the Gil Eanes. My experience about the ship was nothing short of spectacular. I cruised with 19 people who are absolutely ... Read More
I just returned from one of the best experiences one can have, spending 7 days cruising on the Douro river on the Gil Eanes. My experience about the ship was nothing short of spectacular. I cruised with 19 people who are absolutely raving about the food that was served, and the flowing of the drink, which we all took part in, as well as the ambiance on the ship. The ship itself was very beautiful and the excursions were well done and educational as well! When boarding the ship, we were greeted with smiles and a welcome that made us feel right at home. We had a few people in our group who had "lost" luggage but the crew helped us call the airline and assured us that they would be available to accept the luggage when it was delivered to the ship. Before a day went by, all the luggage was delivered and every room was happy. We got on the ship as passengers and came off as family. They could not have been more accommodating. We were on board the ship for Independence Day, July 4th. Matthew, the cruise director, spoke to the guests aboard the ship, asking them to help the US passengers celebrate Independence Day and we all sang God Bless America. I felt that was exceptionally warm on behalf of the cruise director. We met people from Germany, Great Britain, and Spain. Everyone was open and friendly. It was just one of the best experiences we could have had. This CroisiEurope product is superior. Read Less
Sail Date July 2016
When we booked this stay (30 June-4 July 2016) on the MS Michelangelo for the six of us (two seniors, two middle-agers and two teenagers), it was after a lot of research on Venice hotels and convenience. We wanted to be near the water, ... Read More
When we booked this stay (30 June-4 July 2016) on the MS Michelangelo for the six of us (two seniors, two middle-agers and two teenagers), it was after a lot of research on Venice hotels and convenience. We wanted to be near the water, close to St. Mark's Square and have convenient transfers to-from the airport. We knew the Michelangelo clientele would be predominantly European and that English would be a second-language rather than primary for shipboard activities. Also, the cuisine would be focused toward European versus American tastes. For us, these were plus factors. Embarkation-Debarkation. Coming from the airport our transfer driver was able to drive directly to the Michelangelo which was docked for embarkation-debarkation at a side quay (San Basilio) next to the main cruise terminal. We arrived at 11AM and dropped off our luggage. We then went on a walking tour along the main canal, stopping for lunch along the way at a sidewalk bistro. About 3PM we were back at the ship and got a quick nap before the ship left the San Basilio quay for the 30-minute trip to the primary docking site near the Arsenale vaporetto station. The ship remained here (except for a three-hour lagoon cruise) until the fourth-day trip to Chioggia. From Chioggia the ship sailed directly back to the San Basilio quay for final night and passenger debarkation the next morning. We skipped the scheduled excursion to Padua, opting instead for the tranquility of the Chioggia-to-Venice cruise. The Cabin - Small, to say the least. It was functional and spotlessly clean, which were the most important things to us. Time spent in the cabin was minimal at best, as Venice sightseeing filled most hours of the day. The cabin is 220VAC, so bringing a plug-in converter for 110VAC devices is a must. The beds were much more comfortable than I expected. Shipboard Activities - Very few entertainment activities, but none really needed. The draw is Venice, not shipboard entertainment, and the docking location made having access to Venice sights very convenient. Venice at night is beautiful and deserves some time to experience it. There were crew performances and a fabulous local entertainer (singer/clarinetist) for evening onboard entertainment. The Shipboard Food. Breakfast was a European-focused buffet, and Americans expecting piles of crispy bacon, American-style scrambled eggs and such are in for a culinary shock; as European breakfasts involve different items (cold cuts, cheeses, fruits, etc.) preferred by Europeans. The breakfast baked goods were superb, and my grand-daughters devoured the croissants and rolls. Lunch and dinner were set-menu three course affairs, and even if a person only ate two of the three courses (tastes and expectations vary), the food was good and plentiful. We can't complain about the shipboard food at all, but we also had a couple meals at Venetian restaurants for the sheer fun of it. Crew. The crew:passenger ratio is roughly 5:1. About half of the crew were fluent in English, with most having some basic English skills. The captain, purser and cruise director were personal, very accommodating and helpful, more so than I have experienced on the "big boat" cruises. The waitresses and bartenders were wonderful, always smiling (real smiles, not the phony industrial type!) and kind. They all seemed to really care about what they do and to do it well. Special note. Our group included two teenagers who were under the legal "alcohol" age. At both "captain's events" there were specially-made alcohol-free drinks already prepared and served to them (and a couple other youngsters onboard) which looked exactly like what the adults received, so when drinks were served the youngsters were not left standing there empty-handed. This attention-to-detail to insure all passengers regardless of age were fully considered and included is something I have not seen at "captain's events" on "big boat" cruses, and it was very appreciated. High marks to CroisiEurope for having this insight. Summary. Hindsight being 20:20, we would still have made the same choice. For folk who are relatively self-sufficient tourists the Michelangelo has all that's needed. For those non-Europeans who demand things (especially the food) be "exactly like back home" while supposedly experiencing Europe, they won't be happy. We (six Americans) came to Venice and the MS Michelangelo for a European-immersion vacation, and the CroisiEurope staff fulfilled every expectation. The Michelangelo is indeed a floating hotel which occasionally cruises the area. Despite the limited cruising, having the convenience of shipboard meals when we didn't want to dine "ashore" made things easier. The reception/concierge service was exceptionally efficient the couple of times we needed it, and the ship's primary docking location couldn't have been much better located. CroisiEurope has made us very satisfied, and probably repeat, customers. Read Less
Sail Date June 2016
We chose this cruise for the following reasons: 1. Smaller ship with less passengers making excursions quick and easy 2. French (me being a francofile and able to speak French) 3. The itinerary and excursions offered 4. All ... Read More
We chose this cruise for the following reasons: 1. Smaller ship with less passengers making excursions quick and easy 2. French (me being a francofile and able to speak French) 3. The itinerary and excursions offered 4. All inclusive 5. Reasonable price This was an 18 day cruise from Budapest to Amsterdam and the whole cruise from start to finish went smoothly. The crew were French, Hungarian and German but all could speak English to a greater or lesser degree. They were always friendly and nothing was too much trouble. One of our party had a dental problem. A dentist and a taxi were booked ahead for the next stop and once we moored it was all sorted in less than an hour. The organisation was perfect. At each stop busses were waiting with local, official guides waiting who gave the commentaries in English and French. On arrival at museums and historic buildings the guides had tickets waiting and there was no queuing to enter. The ship was spotless inside and out and kept that way throughout the trip. Everything was cleaned and washed down every day. The cabins were small but very comfortable but we only slept in them. There was too much going on to want to stay in the cabin. The towels were changed every day and the bedding every 5 days unless you asked for it to be done more often. The whole ship was air conditioned and the cabins had individual controls. The food was excellent and most days reflected the food of the country we were in at that time. Breakfast was buffet style with everything you could want. Lunch was a 4 course meal and dinner 3 courses. The meals were beautifully presented in the French way. All drinks were included and freely available. The service could not be bettered. There were daily entertainments organised by two dedicated entertainers who were superb and who became everyone's best friends. A friendly rivalry developed between the French and English speaking passengers that led to many hilarious situations. A great sadness is that we will not see these people again. In the lounge there was live music all afternoon and evening provided by a pianist that was excellent. He seemed to be able to play and sing any music that was requested. We spent 5 days in Budapest before the cruise and 5 days in Amsterdam after. Both cities are great world cities and most enjoyable. This is not a cruise for children. Would I go again? I have been home for 1 week and am already looking at the brochure to plan our trip next year. Read Less
Sail Date June 2016
2 seniors travelled around the world but not been to Berlin or Prague.only two from UK. Well looked after.great food and variety.small cabin.but a late booking due to a cancellation.Very new boat,noisy and lots of vibration when paddles ... Read More
2 seniors travelled around the world but not been to Berlin or Prague.only two from UK. Well looked after.great food and variety.small cabin.but a late booking due to a cancellation.Very new boat,noisy and lots of vibration when paddles used? Staff excellent.Would use this company again,but not this boat! Did all excursions,coach followed the boat so got off in one place and boat moved and returned different location. When in canal's top deck not used as lower bridge's. Great fun doing Bingo in 3 languages. A great experience Would have been nicer when touring in coach if we could have had more photo stops and maybe the guide's give less information,especially ,when in our case, it was done first in French then again for us in English.Luckly, we had our own guide on many of the excursions. Cabin.The safe was in the bottom of the wardrobe due to the narrowest part of cabin,struggled to use it. Read Less
Sail Date June 2016
This was a Noble Caledonia cruise and my first ever cruise. The boat and crew were excellent. All inclusive, lovely French food and wines. Spotlessly clean and everything worked in my cabin. All the crew were helpful and smiley - nothing ... Read More
This was a Noble Caledonia cruise and my first ever cruise. The boat and crew were excellent. All inclusive, lovely French food and wines. Spotlessly clean and everything worked in my cabin. All the crew were helpful and smiley - nothing was too much trouble for them. A couple of potential dramas were dealt with calmly and efficiently. The Noble Caledonia representatives were kind and knowledgeable. I would happily do another cruise with this company. This cruise was only suitable for more mature people with beautiful scenery along the River Tisza and Danube. The shore excursions were well organised and interesting with very good local guides who spoke good English and had a sense of humour! This boat is the only one to do this cruise as it is small enough to get up the River Tisza so all the stops that we made caused much interest from locals living on the banks of the river! The weather was brilliant and the air conditioning in the cabins was essential! Read Less
Sail Date June 2016
We chose this cruise mainly because we enjoy the small ship experience and I love anything French! Out of the 140 odd people on board, there were only 10 native English speakers, 2 from Australia, 2 from USA, 2 from Scotland and 4 from ... Read More
We chose this cruise mainly because we enjoy the small ship experience and I love anything French! Out of the 140 odd people on board, there were only 10 native English speakers, 2 from Australia, 2 from USA, 2 from Scotland and 4 from New Zealand. The rest were French and I believe a few German. The staff did their best to make sure we were informed in English and provided separate tour guides for "the English Speaking group", who all got on 'like a house on fire' and had a wonderful time. The ship was comfortable, we didn't find the cabin to be overly small - it's certainly not large, but it was adequate, as was the bathroom. Even though we had booked 12 months in advance, we were only offered the bottom level cabins, so only had a porthole. Must admit we found the cabin to be a bit "smelly" and we often felt like we would have loved to throw open a window! None of the cabin windows on any level are made to be opened. Not a huge problem and I think we became accustomed to the smell in the room. The food was good, but not fantastic! We personally found the 3 course sit down meal twice a day, once too much. Would have loved the option of a salad or sandwich bar for lunch! The Filipino staff and in fact, all the staff on board are wonderful and worked very hard to make sure we had a wonderful cruise, which we did! The itinerary is excellent, although I wished we would have had a bit more time in Kotor, Montenegro. We were under the impression from the original itinerary that the ship would be leaving Kotor at 4.30, but in fact, on our visit it left around 2.30pm which somewhat cut short the private tour we had organised. La Belle has a wonderful open top deck and, weather permitting, this is where you will spend most of your time. It was great having all drinks included too! This small ship looks very nice alongside the other huge cruise liners and is able to get into the dock in most places. I think we only had to tender in a couple of times and that was easy given the small number of board. We are glad we chose La Belle de L'Adriatique, and while not being a 5-star experience, it suited us perfectly! Read Less
Sail Date June 2016
This is a brief comment about a past experience I had a few months ago from Paris. My best description to this experience is that we got what we paid for. Me and my wife had sailed with some other River Cruise Lines. We had paid much more ... Read More
This is a brief comment about a past experience I had a few months ago from Paris. My best description to this experience is that we got what we paid for. Me and my wife had sailed with some other River Cruise Lines. We had paid much more for our previous sailings,with some of the other competitors ( AMA, AVALON, EMERALD) just to mention some of the ones we have used in the past. Overall experience: O.k. Great food, drinks included almost 24/7, staff is friendly and although the english is not their primary language, we had no issues communicating and mainly because we can communicate in other languages. Ship is dated and this is what we would like to mention. Big French Company with more than 40 Ships but probably 75% of the fleet is not updated and need some kind of retrofit. The Company seems to be very focused in the European market and of course, to the French but they may have to think outside the box, if they wish to penetrate the US Market. I live in the States but my brother made the reservation in Europe. However, I tried to get some feedback from CE with some local agencies in the US and I was surprised of learning that the agents didn't know much about it and the few ones who have some minor knowledge, didn't feel to comfortable in recommending the Company and its products. Final words. You can use this Company if you are looking for a budget Company. Way far from an Premium, Luxury and Contemporary Company. Read Less
Sail Date June 2016
A silver wedding anniversary with a french company promising high quality french cuisine. Completely underwhelming. the food was more like autoroute fayre. Vegatables soggy. Pastry undercooked. Meats difficult to identify. Thefood was ... Read More
A silver wedding anniversary with a french company promising high quality french cuisine. Completely underwhelming. the food was more like autoroute fayre. Vegatables soggy. Pastry undercooked. Meats difficult to identify. Thefood was tasteless and bland.The only french aspect to the food was breakfast. even the wines were not great. I am sure that the company has very little involvement in the quality control of its cruises. the staff who are 99% non french were as good as they could be under the circumstances. The entertainment in the evenings was okay. Some of the excursions were okay but I would be choosy and not take them all. overall I don't think it was real value for money and was in my opinion mis-sold. Perhaps i expect more than their usual clients. if you are travelling from Strasburg be aware that the company charge for parking at their car-park facility. €8 per day. Read Less
Sail Date May 2016
I love CroisiEurope river cruises, but they are not to everyone's taste. The main language on board is French. You'll find there are few English speaking guests. Excursions aren't included in the price (except for cruises ... Read More
I love CroisiEurope river cruises, but they are not to everyone's taste. The main language on board is French. You'll find there are few English speaking guests. Excursions aren't included in the price (except for cruises sold in the US where the prices are higher to take that into account). Cabins are small and the shower room is tiny. If you want to be cocooned in your own little piece of England (or America) and don't speak any other languages, you need a different cruise line. We went on Victor Hugo for a trans-Europe cruise from Strasbourg to Budapest. This is really a repositioning trip to get the ship to Budapest for the summer season, but it's a great way to visit 5 countries. We're not great fans of organised excursions. We prefer to disembark on our own, see any major attractions on the way and have coffee with the locals. That makes CroisiEurope cheap. One point to note is that with a repositioning trip, the ship needs to get through the Main Danube canal as quickly as possible, so some excursions are dropped off at one port and picked up further along, leaving no opportunity for others to disembark. That's not a problem if you enjoy sitting on deck watching the world go by. There are only so many pretty German towns you can take in on one trip! A few tips along the way: Strasbourg is an interesting city. It's worth arriving the day before the cruise so you have time to explore it. Don't miss the Cathedral and the riverside district of Petit France. In Mainz, there's just time to walk into the old town, see the Gutenburg Bible in the museum, see the Cathedral and get back for lunch. (The organised tour doesn't go into either). In Esztergom, you can walk across the international bridge into Slovakia and tick off another country. There's still time to climb the hill and see the Basilica. In Budapest, the trams and buses take you anywhere you want to go. Buy a Budapest card and you can hop on and off at will. EU citizens over 65 travel free - just be ready to show your passport. Meals onboard were excellent and standard drinks in the restaurant and at the bar are included. You can pay extra for premium brands, but the standard fare suited us. Of course, on a French ship you can't get a decent cup of tea. We took a supply of Millac Maid to avoid the UHT milk. You can buy fresh milk ashore, but there's no fridge in the cabin. Our cabin was arranged with a double bed with one side against the wall. Bed covers were for two single beds so they soon finished up in a tangled heap. With the benefit of hindsight I'd recommend going for two singles. The entertainment staff on this trip were French and worked very hard. The rest of the crew were nearly all Hungarian. Announcements were in French although they provided a translation for the 8 of us who spoke English. The bar staff seemed happier speaking French or German. Entertainment mostly took the form of games but the crew managed to put on a couple of shows. Currency onboard is the Euro although the only things we actually had to pay for were a couple of postcards and our one excursion (a visit to a Hungarian folk evening in Budapest). All major cards are accepted. Tips are entirely voluntary. Towards the end of the cruise, you are given an envelope for tips and a questionnaire, but there's no pressure to return either. Read Less
Sail Date May 2016
We absolutely loved this cruise! Although older, the ship was comfortable, well-maintained and clean. It fits 150 passengers making it a little more intimate. We had a lower cabin because we booked very late but found it comfortable and ... Read More
We absolutely loved this cruise! Although older, the ship was comfortable, well-maintained and clean. It fits 150 passengers making it a little more intimate. We had a lower cabin because we booked very late but found it comfortable and well organized with a good sized window in it although we did not spend a lot of time in our room. After I booked the cruise, I found out this CroisiEurope boat was smaller which was great--we did a dinner cruise around Paris before we left which was beautiful with no issues going under the bridges. The smaller boat also allowed our cruise to go all the way & dock at Honfleur--something the other cruises can't do. The menu was a set menu (they do ask if you have any allergies or food preferences prior the cruise) and we found the french cuisine absolutely delicious with good size portions very nicely presented. We were always quite full! We did have the same group at our table for the cruise--they tried to match similar languages so there would be dinner conversation. We met a lot of the other passengers by going to the lounge for coffee or drinks and mingling there. The lounge had entertainment including an amazing keyboard player, a cabaret show and a show put on by the crew. We also had morning exercise on the sundeck when our itinerary allowed it. The ports were well chosen-- Paris, Giverny -Monet's Gardens, Honfleur, Rouen, etc. giving you an assortment of history and beautiful locations. Most days there was an excursion during one half of the day with time to explore on your own for a few hours. The guides were very knowledgeable in their topics. We booked our cruise all inclusive so it included all excursions. The staff were very accommodating--pleased to serve-- from the deck hands to the entertainment director and everyone in between. We look forward to enjoying another river cruise with CroisiEurope. Read Less
Sail Date May 2016
I was with a tour group originating in the US - the river cruise was part of a longer tour in the South of France. Apart from our small group of Americans, most of the other guests on the ship were French people of a certain age. The ship ... Read More
I was with a tour group originating in the US - the river cruise was part of a longer tour in the South of France. Apart from our small group of Americans, most of the other guests on the ship were French people of a certain age. The ship itself is fairly unimpressive compared to Viking or some of the larger river cruise lines but, in my view, the smaller size is actually a plus since lends to an air of intimacy. The cabins are small, as you would expect on any ship, but the bathroom is especially so. The mattress on the bed is very thin and began to hurt my back towards the end of the cruise. Croisi offers an open bar for basic wines and liquors and charges a small fee for top shelf brands. Even though I don't drink much alcohol, I really appreciated not being nickled and dimed for every beverage consumed including soda, juices and water. With the exception of the purser, most of the ship's personnel weren't especially personable and some were downright unfriendly. Food in general was good with the exception of the breakfast buffet that offered undercooked eggs, a sparse selection of cold cuts and canned fruits (but delicious croissants and bread.) Lunch and dinner consisted of 3 or 4 courses. Options on the main course are not offered. (If you have food allergies or just don't like a particular entree, they will do their best to accommodate you but you must make arrangements yourself with the purser.) The entertainment in the bar--primarily a gentleman who played the keyboard and occasionally, the violin-- was all right if not always to my taste. In summary, this cruise is a great value and was very enjoyable so, Yes, I would take another CroisiEurope tour. Read Less
Sail Date April 2016
I sailed in late April through the beginning of May on the Gironde River with Road Scholar. We embarked in Bordeaux in the evening and it went smoothly; the crew took our bags to our rooms right away. My previous river cruise experience ... Read More
I sailed in late April through the beginning of May on the Gironde River with Road Scholar. We embarked in Bordeaux in the evening and it went smoothly; the crew took our bags to our rooms right away. My previous river cruise experience was with AMA-waterways on the Danube River, so that would be my point of comparison. The cabin was spacious with plenty of storage in closets and on shelves; I traveled solo, so had lots of room. The Ship had mostly French passengers and that was the major language. Any translations for the English-speaking guests was abbreviated. The ability to speak French would be a definite plus. Our group dined together at assigned tables at a fixed time. The food was good, but it was a set menu and nothing fancy ( like an exotic or decadent desert). Breakfast was the least good meal with runny eggs and boil your own eggs (in not very hot water). You could review the menu in the morning and let the purser know if you needed to have something different, but you couldn't say what. The staff was outstanding and worked very hard to please. Jose, the purser, was also outstanding. He always had a smile, no matter what was going on. Our shore excursions were handled by our group leader, so I cannot comment on those offered by the ship. We had wine (of our choice) with lunch and dinner and open bar at other times. The Croisi trip was a very different experience from the AMA one. It was less luxurious, but it was also less expensive. I would sail on Croisi again and I would recommend it, but it helps to know what to expect. Read Less
Sail Date April 2016
CroisiEurope Riverboat Michelangelo, Venice Everyone we talked to told us how great the riverboat cruises are. We searched for cruises from Venice and came up with Croisieurope with stops at Padua, Verona and Bologna. Perfect! we ... Read More
CroisiEurope Riverboat Michelangelo, Venice Everyone we talked to told us how great the riverboat cruises are. We searched for cruises from Venice and came up with Croisieurope with stops at Padua, Verona and Bologna. Perfect! we said. We had no idea that the amount of time traveling on buses would exceed the time spent cruising on the river. With the exception of Venice, itself, we would spend a couple of hours to get to the site, about 2 hours on a tour and another couple of hours returning to the ship. Would we have paid $600 a day to spent 3 to 5 hours on a bus every day? If you count the time spent waiting for the bus we can stretch that out to 6 hours or more. Sitting on a cement curb breathing diesel fuel in a bus parking lot for 45 minutes wasn’t wasn't a solitary event. I guess we should have looked at a map. At two junctures everyone had to get off the boat and onto a bus while the boat traversed the Adriatic Sea. The Adriatic is too rough and the Michelangelo is too small to allow passengers. We got on and off a bus so much I started to think I was back at Girl Scout camp. Very little time was spent actually cruising. Most of the time we were tied up to a pier. The Food In a word, terrible. At breakfast the steam table eggs and sausage were cold, as was the coffee. After a few days I got up early so I could be in the dining room when it opened. But at 7:15 in the morning it was all as cold as it had been at 8:30 in the morning. Don’t think you’re going to dine on filet or lobster on Croisi. Veal shoulder and fish couscous is what you’ll get—the cheapest cuts of meat, fatty, stringy, tough or all of the above. After three days I was ravenous and ready to eat the napkin. The only other Americans on board wanted to leave the boat after the first dinner on board and they requested a refund (no way). At one meal we were served what appeared to be raw bacon. Our table mates, four Brits from the Midlands assured us it was cured meat, safe to eat and that they quite like fat. I switched to vegetarian, which seemed to cause some consternation. You’re supposed to make a declaration at the start of the cruise and to stick to it. But the plate of bright orange pureed sweet potatoes wasn’t much more appealing than the raw bacon. I ended up eating an inordinate amount of cheese and bread. I was always under the impression that the French ate well. I am revisiting that notion. They did serve very nice tomatoes. Amenities In a word, none. It has been in the high forties and low fifties with a brisk wind. Crossi did not supply lap robes on the sun deck. We managed to keep from freezing by sitting on towels. The last time I used towels like this was in 1976 in a Moscow hotel. The deck chairs are cheap and uncomfortable. There is a wastepaper basket in the bathroom but none in the cabin. I asked for one but no luck. I considered myself lucky to get a box of kleenex when I asked because it may well have been the only box of tissues on the boat. There is wifi, but you have to sit in the salon, where the receiver is, in order to connect and, of course, it is painfully slow. The Cabin I wouldn’t have thought it possible to fit a sink, toilet and shower in a space that small if I hadn’t experienced it up close and personal. No one expects ship cabins to be spacious. But I began to question my sanity when I thought about spending four grand to spend a week in a room the size of prison cell. What’s good about it? Free wine and plenty of it. (You’re gonna need it.) If I think of something else I’ll let you know. Read Less
Sail Date April 2016
Everyone we talked to said how great the riverboat cruises are. We searched for cruises from Venice and came up with Croisieurope with stops at Padua, Verona and Bologna. Perfect! we said. We had no idea that the amount of time ... Read More
Everyone we talked to said how great the riverboat cruises are. We searched for cruises from Venice and came up with Croisieurope with stops at Padua, Verona and Bologna. Perfect! we said. We had no idea that the amount of time traveling on buses would exceed the time spent cruising on the river. With the exception of time spent in Venice, itself, we would spend a couple of hours to get to the site, about 2 hours on a tour and another couple of hours returning to the ship. Would we have paid $600 a day to spent 3 to 5 hours on a bus every day? If you count the time spent waiting for the bus we can stretch that out to 6 hours or more. Sitting on a cement curb breathing diesel fuel in a bus parking lot for 45 minutes wasn’t even unusual. I guess we should have looked at a map. At two junctures everyone had to get off the boat and onto a bus while the boat traversed the Adriatic Sea. The Adriatic is too rough and the Michelangelo is too small to allow passengers. We got on and off a bus so many times it reminded me of Girl Scout camp. Very little time was spent actually cruising. Most of the time we were tied up to a pier. The Food In a word, terrible. At breakfast the steam table eggs and sausage were cold, as was the coffee. You will not dine on filet or lobster on Croisi. Veal shoulder and fish couscous is what you’ll get—the cheapest cuts of meat, fatty, stringy, tough or all of the above. After three days I was ravenous and ready to eat the napkin. The only other Americans on board wanted to leave the boat after the first dinner and they requested a refund (no way). At one meal we were served what appeared to be raw bacon. Our table mates, four Brits from the Midlands assured us it was cured meat, safe to eat and that they quite like fat. I switched to vegetarian meals, which seemed to cause some consternation. You’re supposed to make a declaration at the start of the cruise and to stick to it. But the plate of bright orange pureed sweet potatoes wasn’t much more appealing than the raw bacon. I ended up eating an inordinate amount of cheese and bread. I was always under the impression that the French ate well. I am revisiting that notion. They did serve very nice tomatoes. Amenities In a word, none. It had been in the high forties and low fifties with a brisk wind. Croisi did not supply lap robes on the sun deck. We managed to keep from freezing by sitting on towels. The last time I used towels like this was in 1976 in a Moscow hotel. The deck chairs are cheap and uncomfortable. There is wifi, but you have to sit in the salon, where the receiver is, in order to connect. The Cabin There is a wastepaper basket in the bathroom but none in the cabin. I asked for one but no luck. I considered myself lucky to get a box of kleenex when I asked because it may well have been the only box of tissues on the boat. No one expects ship cabins to be spacious. But I wouldn’t have thought it possible to fit a sink, toilet and shower in a space that small if I hadn’t experienced it up close and personal. I began to question my sanity when I thought about spending four grand to spend a week in a room the size of prison cell. What’s good about it? Free booze and plenty of it. (You’re gonna need it.) If I think of something else I’ll let you know. Read Less
Sail Date April 2016
When I booked this "cruise", I knew there would not be much cruising involved. However, if I'd known the boat would be completely stationery except for 8 hours during our whole stay, I would not have booked! When did ... Read More
When I booked this "cruise", I knew there would not be much cruising involved. However, if I'd known the boat would be completely stationery except for 8 hours during our whole stay, I would not have booked! When did the Michelangelo move? Once, for a short hop between our initial mooring at San Basilio and our main mooring at the Giardini Bienniale; once for a two hour meander around the North Lagoon (no stops, no commentary); and a short cruise down to Chiogga and back (two and a half hours each way). When we booked, the brochure said the ship sailed to Murano and Burano but apparently larger ships are no longer permitted to moor there. DINING AND BEVERAGES The Michelangelo is fully inclusive - all meals including unlimited beer, wine, spirits, soft drinks and water (including bottles of water to take on excursions). The bar is open most of the day and very late into the night. The meals are all a set menu with no choices. Helpings were generous but there was a weird disconnect between the published menus and what was served - for instance: - "orecchiette" on the menu became plain penne on the plate; - "roman piccata" was pork schnitzel with spaghetti and the wrong sauce; - "caprese" salad was made with mozzarella instead of bocconcini; ..and so on. It felt as though Head Office had created an Italian menu to suit the ship's Venetian location, but the chef had never tasted Italian cuisine and just made it up (I recommend he spends some time with Google to find the recipes, and eats a few meals at real Italian restaurants!). The British guests seemed happy with the food but the French passengers were critical and said it was well below what they expected from Croisieurope. We were disappointed with the standard but felt it must've been difficult for a kitchen of four people to cater for so many passengers, so if there was a tendency towards institutional cooking perhaps it was unavoidable. EXCURSIONS Some passengers had booked inclusive of all excursions - we had not. The Doge's Palace is walking distance from the ship's mooring at Giardini and the queue is short, so apart from the commentary (which was good), we felt we had wasted our money on this excursion and should have done it ourselves. The trip to Murano and Burano seemed expensive, considering that local excursion operators do a similar trip for 20 euros which includes Torcello (which is more interesting than Burano). The ship goes to Chioggia on the last full day, from where there's an excursion to Padua. Chioggia itself is a large town with a few old buildings on its main street, and is not worth a visit (the Michelangelo staff recommended the fish market "with lots of interesting fish" as the highlight of the town...). We chose not to go to Padua as the excursion sounded rushed. The cruise back along the edge of the lagoon was pleasant on a spectacularly sunny day, but it would've been far better with some basic commentary telling us what islands we were passing. ENTERTAINMENT We were concerned that the entertainment consisted of ONE local musician on two of the evenings, but we need not have worried as she was a brilliant clarinetist who also sang, played the piano and acted as DJ. The large lounge had ample space for all including a good dance floor. SUMMARY This is not a cruise! To be fair, it is not Croisieurope's fault - the Venetian authories have severely limited where larger ships can go in the Lagoon. However, perhaps that means it's time for Croisieurope to reconsider whether it's worth offering this "cruise" at all, or be more imaginative about the way they run it. Read Less
Sail Date March 2016
From the moment we arrived and were warmly greeted by Susana to when we departed we enoyed this cruise on the Guadalquivir river. Cabins on La Belle de Cadix, although small with minimal storage space, are clean and comfortable, especially ... Read More
From the moment we arrived and were warmly greeted by Susana to when we departed we enoyed this cruise on the Guadalquivir river. Cabins on La Belle de Cadix, although small with minimal storage space, are clean and comfortable, especially the beds, and with large picture windows on the upper deck which we selected. The public areas are also comfortable. The dining room is on the lower deck, very nice but porthole windows so no views. However, the quality of food was outstanding, on Christmas eve they served a 7 course dinner and every course was delicious, reached the table hot, on warm plates and the portions were perfect. The wine list is limited with just 3 red/white/rose, all reasonably priced. To complement the great food would have liked a more extensive wine list. The tours of Cadiz and Jerez were good. The hospitality and level of service throughout the boat were very good all staff members worked together to make this cruise a great experience. Read Less
Sail Date December 2015
This was a great trip. The service was outstanding. The accommodations were better than expected because I am used to the large cruise ships but was pleasantly surprised. I wish to commend the Captain Helder Conceicao for a smooth ride. ... Read More
This was a great trip. The service was outstanding. The accommodations were better than expected because I am used to the large cruise ships but was pleasantly surprised. I wish to commend the Captain Helder Conceicao for a smooth ride. Purser Susana Melo was wonderful she did a great job and was so nice to me and tried to help in every way! The entertainment director Tania da Silva kept us entertained and organized for all the great and interesting excursions. Loved the traditional Portuguese dancers and Fadu singers. Rooms were kept clean cabin stewardesses did a great job. Our chef Alexandre Kowalski had a great menu enjoyed by all and he was very accommodating to those who had food issues. Our waitress ans waiters took great care of us at every meal. Would take this trip again. Thanks to and congrats to Croisieurope for a wonderful trip. Read Less
Sail Date November 2015
We spend two to three months overseas each year. We run a cooking school in Lucca, Tuscany for a couple of weeks then go exploring. The luxury river cruises are way out of our budget. We also prefer to vacation with locals in Europe. ... Read More
We spend two to three months overseas each year. We run a cooking school in Lucca, Tuscany for a couple of weeks then go exploring. The luxury river cruises are way out of our budget. We also prefer to vacation with locals in Europe. This Croisieurope itinerary fitted into our schedule and budget. We were very happy. After a 4 week roadtrip to the bottom of Italy, back up the Adriatic coast, across the Alps to Austria then up to Munich we spent 3 days in Strasbourg before embarking. My mother flew into Munich from Toronto and joined us. Strasbourg is a beautiful city. We stayed at the Sofitel which was perfectly located for exploring the city. Embarkation was easy - a 20 minute cab ride from the hotel. We embarked, our luggage was taken to our cabin. At least two thirds of the passengers were French, about 40 were with a Probis group out of the UK. They had their own guide. She was very knowledgeable. I do think Croisie should consider putting a native English speaking guide on board. Some the local guides were very good - Heidleberg and Trier stand out. Others were quite poor. At the winetasting in Rudesheim, we were handed a handout (not enough for the dozen or so native English speakers) so we were left out. The itinerary was excellent. What a way to see the Romantic Rhine. We paid for the excursion package. It was very good value. My husband is a chef and we were very impressed by the quality of the meals. The menus were mainly French inspired. Dinners were either 3 or 4 courses. desserts were yummy. The staff were happy to accommodate my mother with gluten free options. The all-inclusive bar works well. Service was quite good, The staff were always helpful. They provided all of the entertainment - a bit amateurish at times but very warm. We did have a German historian come on board for a lecture. Very good. As we cruised down the rivers, there was a bilingual commentary that was very useful. Our final stop was changed due to a lock failure but the crew organised for the buses to take the passengers onto their final destinations. We were bussed back to Strasbourg where we took the train to Marseilles. Read Less
Sail Date October 2015
Arrived at ship at about 3 pm and asked to wait in lounge as cabins not available. About 20 other English people who had arrived as a group about 45 minutes before us were also waiting in lounge and like us were there early because of ... Read More
Arrived at ship at about 3 pm and asked to wait in lounge as cabins not available. About 20 other English people who had arrived as a group about 45 minutes before us were also waiting in lounge and like us were there early because of arrangements made by their tour companies. No refreshments offered until asked for/demanded even though we had all been travelling for at least 9 hours. Bad start - how much does a cup of tea cost for the sake of good will? On the plus side the staff were friendly and helpful but I have always had better quality food on other company's ships. No choice either. Also, unlike most other river cruises on this one it was stay on the ship while it sailed up river or pay to go on a coach trip as it never actually stayed anywhere except for the first full day. Fortunately we were paired with a great Australian couple at meal and other times and the scenery was magnificent. Even though I would like to have been more positive as I have been in other reviews I would warn potential travellers about the miniscule toilet/shower rooms designed for Hobbits where it is possible to perform three forms of ablutions simultaneously. I would not travel with this company again Read Less
Sail Date October 2015
A family friend chartered the Jeanine for a week long cruise from Dijon to Beasancon in France. I had never cruised on a barge before so really didn't know what to expect. This was a great trip. The barge itself, was very nicely ... Read More
A family friend chartered the Jeanine for a week long cruise from Dijon to Beasancon in France. I had never cruised on a barge before so really didn't know what to expect. This was a great trip. The barge itself, was very nicely furnished with lots of color. It was very bright. We were greeted with champagne when we boarded. The crew was a mixture of French and Hungarian and they could not have been more accommodating. While English was not their first language, we had no trouble at all communicating with them. The cabins were on the small size, but very well equipped. The bathrooms were very well set up. Everything was very clean and was kept that way for the entire week. The weather was a bit cool, so we were unable to use the outdoor seating very often, but a few brave souls did use the hot tub every evening! The lounge was the gathering spot and everyone could sit there at the same time. The food was really above our expectations. It was certainly better than we experienced on the larger ocean cruise ships. The deserts were too tempting to pass up. The chef does Elvis imitations and he came out one night and sang for us! My fried arranged the trips and this area of France was very scenic and historic. Our trip to Baume les Messieurs was long, but very interesting. We are already taking about another cruise for 2017. I hope it comes off. Read Less
Sail Date October 2015
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