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130 CroisiEurope Cruise Reviews

Decided on CroisiEurope for my first river cruise - 5 nights roundtrip from Vienna. Cabin I went for a cabin on the top deck and was glad I did. Beds were really comfortable and the room was very well appointed with floor to ceiling ... Read More
Decided on CroisiEurope for my first river cruise - 5 nights roundtrip from Vienna. Cabin I went for a cabin on the top deck and was glad I did. Beds were really comfortable and the room was very well appointed with floor to ceiling windows. The bathroom was fairly basic and quite small but it did the job. Dining There is one dining room with allocated tables for the entire voyage. Breakfast was buffet style and lunch and dinner were set menus. There was no choice on the set menus but they did take dietary requirements into consideration. Food was on the whole very nice though some dishes (eg snails) were not to everyone's taste. Christmas Eve was a 7 course banquet and there was also a gala dinner on the last night. Drinks Almost all drinks were included in your cruise fare and there was a wide selection to choose from. The only upcharges were for specific wines , branded spirits and some branded water. As a non-drinker I didn't take much notice of the alcohol on offer but fellow travellers seemed happy with the included wines. Tea and coffee was always available and there was a wide selection of juices on offer along with Pepsi branded soft drinks. Ports Vienna - Budepest - Bratislava Excursions The cruise line offered several excursions and they could be purchased individually or as the whole package. As a rule, morning excursions were from 9 - 12 and then we were brought back to the ship for lunch. Afternoon trips were from approx. 2 - 5pm. Trips were very well organised and informative. We were given headsets in our cabins that were ours for the duration to listen to the guide's commentary. Overall a very pleasant trip, would recommend Read Less
Sail Date December 2019
I have been wanting to cruise the Danube and Rhine rivers so when this reasonably priced 9 day CroisiEurope cruise came up I booked it for me and my husband. This cruise line is not one of the more popular ones so I did not know what to ... Read More
I have been wanting to cruise the Danube and Rhine rivers so when this reasonably priced 9 day CroisiEurope cruise came up I booked it for me and my husband. This cruise line is not one of the more popular ones so I did not know what to expect. We were pleasantly surprised to find a spacious and very clean cabin on the main deck. The window was so wide offering panoramic views of the passing river banks and villages. There was plenty of storage so you can stow your luggage under the bed. Breakfast was buffet and it was pretty much the same thing everyday but substantial enough. Lunch and dinner were sit down meals. On the first day we were asked to choose if we wanted to sit in 4 seater, 6 seater or 8 seater tables for all the lunches and dinners. We sat with 2 other couples who thankfully spoke English. The menu was published a day before. I would rate the meals an 8 out of a perfect 10 although lunches and dinners took quite a while since there were not that many wait staff. The professional tour guides who were hired to conduct the shore excursions were excellent! They provided a lot of interesting facts and anecdotes. However, the cruise hosts who conducted the town tours were not as accommodating to the non French speaking groups, preferring to speak in French only. There were 150 passengers (mostly seniors), 75 % were French speaking from France and Canada, 15% were from Spain and 10% were from the UK, Australia and America. There were some games at the parlor but nothing else much to do. I want to give a shout out to the dining room staff (Flora, Akos, Gabor and their manager) who went out of their way to get me the sweet wine that they normally do not have on their wine list. Another pleasant surprise! Would I go again? Without a doubt - yes! Read Less
Sail Date October 2019
This was my first river cruise. It was to visit parts of southern Germany I hadn't visited before. It was also supposed to spend time in Esztergom, Hungary, and plenty of free time in Vienna. Didn't get either of those. Reason: ... Read More
This was my first river cruise. It was to visit parts of southern Germany I hadn't visited before. It was also supposed to spend time in Esztergom, Hungary, and plenty of free time in Vienna. Didn't get either of those. Reason: owing to the hot dry summer there was possibly insufficient water in the Danube to complete the tour so we had to rush to get there. But after Hungary it hardly stopped raining. Had a bad fall on the soaking wet gangway, badly injured needing first aid. But worse: I took part in a Round the World picture quiz. Some of my correct answers were marked incorrect. Crew refused to listen to me, shouted me down. The captain joined in, shouting me down, bullying, sent me to my cabin without dinner and even threatened to throw me off the ship. This is a French company - anti-British. Food is possibly okay if you like fancy fine dining, but much of it was barely edible for my fussy delicate stomach. Cabin barely big enough for one person. My cabin was two doors from the noisy engines. Entertainment consisted of a keyboard player and a cabinet of French games. Cruise not worth half the money paid. Excursions rushed and rarely gave time for toilet visits: insufficient free time. I couldn't wait to get home! Read Less
Sail Date September 2019
I will NEVER take another Croisi Europe cruise. I wouldn't even want it for free! The food is a sit down with a set menu and they take forever to serve (sometimes dinner could take 2 hours with over 45 minutes to get the first dish!). ... Read More
I will NEVER take another Croisi Europe cruise. I wouldn't even want it for free! The food is a sit down with a set menu and they take forever to serve (sometimes dinner could take 2 hours with over 45 minutes to get the first dish!). With regards, to the food: Zero options. I HATED the food. Every single meal was depressing. It was unhealthy, tasteless, and they kept serving pork over and over. Hardly any vegetables and when they served them they were extremely overcooked. The salad was terrible (no variety, no dressing... just horrible. Apparently, they just expect you to add salt and oil and made an exception with our table bringing some vinegar. Even the bread was bad (again, no whole wheat, rye or even good white baguette. Seriously! The desserts were also lame. The food just made me miserable. Soe dishes were even gross. For the full 11 days, I NEVER ate anything enjoyable. This was the worst cruise of my life and I have been to many. Food is such a big part of holidays and cruising. Every single other cruise I have taken I loved the food. This was just terrible. They could not accommodate any dietary restrictions even when they tried. I swear I asked for a plate of vegetables and got a sliced steamed carrot. That was my dinner. Another time, I asked for a bowl of soup and I got some hot water with some green peas floating. It was disgusting. The staff was friendly, but clearly they are understaffed. A sit-down dinner, under those circumstances, is over pretentious and impossible to deliver in a timely fashion. Needless to say a boat of senior citizens (Jews who don't eat pork, vegans, diabetic, dairy-free, etc) all ate poorly during the cruise. I was traveling with a disabled lady and the crew does not have any kind of empathy or clue on how to help. For starters, we had to tell them to reserve the front seat of the buses for excursions. The cruise animator would take us through streets or paths full of steps, even though there were other options. Another day it was super cold and we went on a little tourist train to the top of a church. I had to beg and insist for the driver to roll down the covers. We all got the flu and were sick for the rest of thetrip after being out in the cold. All I can say is that this cruise line was extremely disappointing. Read Less
Sail Date September 2019
We took the cruise “From the Châteaux of Chambord and Chenonceau to the Loire Valley” Sep/12 - Sep/18 Just some dry stats Time spent sailing: 16 hours Time spent on excursions: 20 hours Time spent in the bus: 24 hours ... Read More
We took the cruise “From the Châteaux of Chambord and Chenonceau to the Loire Valley” Sep/12 - Sep/18 Just some dry stats Time spent sailing: 16 hours Time spent on excursions: 20 hours Time spent in the bus: 24 hours Time spent on a boat at the dock: 61 hours The planning department of the company could have done a much better job. So little time sailing and so much time on a bus can not be attributed just to the river conditions. Many times while we were bussed to the excursion the boat was simply following us on the river. In summary it felt more like a bus tour, with docked boat used as a hotel. While the corporation certainly messed up, the crew and the boat must be commended. The boat architect did a nice job designing the cabin layout. Despite the obvious size limitations there is plenty of compartments to put your stuff in. The suitcases can be nicely hidden under the bed. The bathroom is very convenient to use. The shower cabin is quite spacious. The crew was extremely attentive and courteous. The kitchen did outstanding job, very delicious French food was served every day. We truly enjoyed every single meal on board. All announcements were done subsequently in French, English and Spanish, so sometimes it didn't help the clarity of the message. Probably the corporation could have invested more into printed booklets and more detailed information shown on TV. Read Less
Sail Date September 2019
This barge hotel cruise on and along the Marne river was absolutely fantastic! It is by far the most relaxing way to travel I've ever experienced. Plenty of on board activities from which to choose during the cruising portion. ... Read More
This barge hotel cruise on and along the Marne river was absolutely fantastic! It is by far the most relaxing way to travel I've ever experienced. Plenty of on board activities from which to choose during the cruising portion. Interesting daily excursions to learn of the local history, observe a different way of life and take in all that France has to offer. The crew were very attentive and hospitable. One of the biggest, if not THE biggest, highlight of the trip was the food. Breakfast was a typical French style buffet with all the trimmings. Lunch and dinner were menus, in the French style, prepared by our Chef and paired with a variety of wines and cheeses from around France. Each meal was unique and full of variety culminating at the end of the week with our Gala Dinner. One of the excursion highlights, and a major reason why we chose this particular cruise, was the falconry demonstration at Chateau Thierry. It was very well done and quite a moving presentation, which included an American Bald Eagle and, even more surprisingly, Storks. If you are looking for a more intimate way to cruise, Passenger to Crew ratio was 17 - 6, consider barge hotel cruises. We are most definitely looking forward to our next barge hotel cruise experience. Read Less
Sail Date September 2019
I was travelling with my 90 year old father. It was our second cruise on a Croisieurope ship. The first one was river cruise from Strasbourg on MS Princesse Sissi back in 2007. I have been cruising on Paul Gauguin, Crystal, Azamara ... Read More
I was travelling with my 90 year old father. It was our second cruise on a Croisieurope ship. The first one was river cruise from Strasbourg on MS Princesse Sissi back in 2007. I have been cruising on Paul Gauguin, Crystal, Azamara and Seabourn lines quite a few times since. For this Vienna to Vienna 8 day cruise we arrived one day prior to the start of the cruise. We stayed 2 days after the end of it for more Vienna sightseeing. We caught a cab from our hotel near Stephan Platz to the mooring peer and arrived around 5:30pm for an official boarding at 6:00pm. The crew let us board anyway. Be aware that traffic in Vienna can be congested and a short trip can turn into an hour bumper to bumper traffic jam. Check in was quick and easy. The crew took our suitcases to our cabin on the lower deck. We discuss dining table sharing options before dinner. The ship was refurbished in 2017 and they upgraded the cabins. They are 1.5 time or twice bigger than the previous configuration of the cabins. The bathrooms also are bigger. The MS Symphonie offers good size cabins with a bathroom including a standard size shower. I believe there is one or maybe 2 cabins for people with wheelchair on the upper deck. Our cabin had 2 twin beds that you can move closer/further away depending on your requirements.The room has 2 small wardrobes and 2 cabinets with shelves. It is plenty of storage space for an 8 day cruise. Suitcases are stored under the beds as usual on a cruise ship. There is one power socket (with 2 round prong European style) at each end of the bed head and one socket under the desk. There is one socket for a shaver in the bathroom. There is an LCD TV hanging from the ceiling with a motorised stowing system. You can hide/show it as you wish. The TV has a selection of French channels but also BBC, CNN and other standard English language channels. Reception is sometimes broken when the ship is moving but it works fine when stationary. Dining is at a shared table of 4. There are larger tables for bigger groups/families and only a couple of smaller tables for 2. Food is very palatable. Breakfast came as a buffet with a selection of scramble eggs and bacon, German sausage, fruit, cheese and other milk products, in other words anything you can expect in a hotel. Lunch time come generally as a buffet. Dinner was served at the table. It was a set menu. I would have enjoyed a dish of the local cuisine. We only had one dinner with Hungarian cuisine. The rest was French/International. I believe they can offer options for passengers with dietary limitations (low salt, low sugar, no porc, etc...) but you have to specify when you book the cruise. The crew was very efficient and polite. In regards to activities, there was a musician playing and passengers on the dance floor in the evening. During the day, there is a selection of games that you can play with your fellow passengers. Cards, Scrabble, Rummykub. On a sailing day there was also a game of deck bowling. One evening the crew organised a 'show'. It was fun. They are not professionals so it was not Cirque Du Soleil or Vegas but the passengers had fun watching them. Shore excursions were generally good. The guides very knowledgeable and interesting. Make sure you let the guide know if you have limitations (climbing stairs etc...) as they do not check if the group is all there before proceeding with the tour. I saw a few kids on the ship and asked them what they thought, They were pleased and they enjoyed the cruise. It was not their first one and they enjoyed this one more than they enjoyed their previous one. The crew is mainly Hungarian. They only speak basic French and English. The Commissaire de Bord (Julien) spoke French, English, Spanish, German, Hungarian and many more languages. I would not recommend this cruise line for non French or English speakers though. Some Spanish passengers who only spoke Spanish struggled a bit when communicating with the crew. Same problem with a Japanese couple. There is a free WIFI on the ship. It is pretty slow and limited. You can only download your mails but don't expect a VoIP call or a Video Call unless you are using your cell phone roaming. In regards to tipping, Croisieurope offers the option of an envelop and a drop box. The contains of the envelop are divided equally between all the crew members on the ship. I'd definitely go on another Croisieurope cruise on the MS Symphonie. It is great value for money. The ship is very nice and the crew efficient. Great time and great memories. Read Less
Sail Date August 2019
We chose this cruise as it fitted in with our itinerary and we thought the River Elbe would be interesting. We spent 3 days in Prague prior to boarding. On embarkation we were informed by the purser that the boat would not be going ... Read More
We chose this cruise as it fitted in with our itinerary and we thought the River Elbe would be interesting. We spent 3 days in Prague prior to boarding. On embarkation we were informed by the purser that the boat would not be going down the Elbe as the water levels were too low and we would instead be going down the canals. We had received no communication from Croisi about this prior to boarding and from there everything went downhill. The canals were boring and there was not much to see. We did still visit the towns as shown on the itinerary but we only did the one tour at the end to Berlin which was quite good. The cabins were quite reasonable and the decor was nice but it is a very small boat. Entertainment was minimal or non-existent. There were no fitness or recreation areas. There was an open deck upstairs for viewing but there was not much to see. On day 5 on arrival in Dresden we had to pack up, disembark, stay overnight in Dresden and change to another boat which again we were not expecting. Due to an air conditioning failure at the hotel we wer meant to stay at we then had to transfer to another hotel. The food at the hotel was terrible. The food was very disappointing on the boat no choice at dinner. Breakfast was a buffet and pretty average. Disembarkation was in Warnsee in Berlin not Tegel as we were told and we had to Uber into the centre of Berlin. Service on both boats was average. All in all a very disappointing cruise and I would not recommend it. Read Less
Sail Date August 2019
Summary over a cruise on the Haute Seine and Yonne on a barge. As seasoned cruisers, knowing well all aspects of cruising on seas and rivers, we had no experience about traveling on a barge in a canal. It was also time to overcome this ... Read More
Summary over a cruise on the Haute Seine and Yonne on a barge. As seasoned cruisers, knowing well all aspects of cruising on seas and rivers, we had no experience about traveling on a barge in a canal. It was also time to overcome this lack. A number of companies offer this kind of cruising on barge with 8 to 16 passengers, however very often at exorbitant prices. Luckily, we discovered that the company CroisiEurope offers one week cruise on various canals in Europe, at very decent price, especially considering that all is inclusive (full board, all alcoholic and non-alcoholic drinks and all excursions) on modern barges with a maximum of 22 passengers. We opted for the barge Ms Deborah, which cruises on the canal de la Loire, with the Briare to Nevers’ route. We were looking forward to this itinerary because the proposed excursions particularly suited us. Unfortunately, only a few days before departure, we were informed that due of a lack of water in the Loire canal the Ms Deborah was switched over to the Haute Seine and Yonne for a new itinerary from Paris to Sens. Despites the fact that this new itinerary didn’t really meet our desires, especially the excursions, we decided to accept the change. Our group of 6 persons from Switzerland was very warmly greeted by all members of the crew when arriving on the quai de Grenelle in Paris where we see the MS DEBORAH for the first time, our floating home for the week. With its two dominating colours blue and white, it is difficult not to fall in love with this beautiful small ship. We were invited immediately for the welcome cocktail during which we met officially the crew and the other six individual passengers originating from New Zealand, England and the USA. With less time than it needs to tell, the relation between us was created, so that everyone felt part of a bunch of friends knowing each other for long time. There is no need to present here the MS Deborah itself, as this is already thoroughly done on the Cruise Critic page. The crew of 6 persons is composed of a captain, a sailor, a cruise director, a chef, a waitress and a cabin hostess who put all their efforts to satisfy the passengers and offer them the best possible service. The captain as well as the sailor are always trying to make passengers at ease, answer questions or even bring a drink. The lady cruise director is omnipresent, taking care of the passengers better than a mother hen would do. The talented young French chef aims to produce dishes which please everybody. His outstanding sauces and excellent desserts should be particularly praised. However, referring to comments we made during a cruise on the Seine Princess two years ago, we cannot understand that why today it is not possible to offer the choice of a light buffet at lunch instead a three or even four course menu! The always smiling and friendly Hungarian waitress was very caring and attentive, without forgetting the cabin hostess doing a great job in the cabins, the public spaces and even the kitchen. It wouldn’t be fair to name a single person as all members of the crew, without any exception, do all they can to make the cruise unforgettable. Our one-week cruise on the barge Ms Deborah enables us today to make the following comments: ~ a cruise on a barge cannot be compared to any other kind of cruise ~ despite all the comfort offered on modern barge, one must be very aware that life on board happens at a restraint space, requiring therefore much flexibility and understanding in all aspects from all passengers ~ in our case, being only 12 passengers, we had the opportunity to take our meals on the terrace. We also never had the feeling that the boat was overcrowded. This can be different when the ship is full, especially by bad weather ~ the state of mind between the passengers who are mostly of foreign nationalities, who don’t know each other and don’t speak French, must function well right from the beginning ~ if the interrelation works, it is difficult to find a more relaxing and enjoyable way of travelling ~ the success on a barge is mainly due on the quality of its crew. Ms Deborah’s crew members have quickly created a family spirit on board, showing also that they genuinely like what they do ~ excursions can play a major role in choosing an itinerary. Not speaking French or English can be a handicap Do we recommend to do a cruise on a barge? Yes, definitively! It’s affordable, the atmosphere on board is unique, the routes can be very interesting. In our case, this second try with CroisiEurope gives them a better note. We would also consider again if some improvements are made in a certain sector Read Less
Sail Date August 2019
This is our second river cruise with Croisieurope and it was excellent. The ship - the Amalia Rodrigues, is a new ship, only 4 months old when we went on it in July 2019. It is tastefully decorated throughout. We were luckily enough to ... Read More
This is our second river cruise with Croisieurope and it was excellent. The ship - the Amalia Rodrigues, is a new ship, only 4 months old when we went on it in July 2019. It is tastefully decorated throughout. We were luckily enough to be upgraded from the main deck to the middle deck, which gave us a floor to ceiling view and an opening patio type door (without a balcony). This was really good as you could just watch the banks of the Douro go by as you lay on your bed. Shampoo and body wash are provided in the bathroom and a hairdryer. Electrical points are situated in the bedroom (take a European adapter). A free safe was provided in the stateroom. Information - was available in the reception and also on the drop down television in the staterooms. There is free WiFi on board. Croisieurope operate a set menu ( you need to inform them when booking if you have an allergy or are vegetarian) at lunch and dinner. The breakfast is buffet style with a whole range of continental style food, with the occasional hot item being offered. There was the facility to boil your own eggs. An omelette station was set up for breakfast one morning. The wine served with lunch and dinner was of good quality. The bar is open for house wines, beer and cocktails from mid morning until midnight. But it is closed during meal times. There was a help yourself soft drinks provided in the lounge daily, often with some biscuits or a cake. You could get a coffee from the bar. The evening entertainment was a mixture of folk dancing and music. There were occasional quizzes in the afternoon. Which were just a bit of fun and not taken too seriously. Excursions are added on at an additional cost. We didn’t do all of them. Some times the ship moves whilst you are on an excursion (where you depart the ship is not necessarily where you rejoin it) so you will need to be on board for the departure time if you go for a walk around and are not doing the excursion. All the staff on board were very friendly, polite, hard working and most are multi lingual. All announcements and information was given in different languages, including English. The cruise up and down the river has stunning scenery. Grape plantations each side of the valley, small towns and villages, 5 or 6 huge locks which we navigated through. Where the river narrows at certain points a long the river, the scenery in my opinion is like the fjords, just not quite such high mountains. Read Less
Sail Date July 2019
Pros and cons but overall a very pleasant cruise. We would choose Croisieurope again but not the Douro Booking procedure and communication etc was excellent The price was very reasonable and included drinks Check in process was ... Read More
Pros and cons but overall a very pleasant cruise. We would choose Croisieurope again but not the Douro Booking procedure and communication etc was excellent The price was very reasonable and included drinks Check in process was smooth and all the staff were extremely friendly and helpful The boat docked in the middle of nowhere, the only way to get there is a taxi, there is nothing nearby. Other cruise lines seemed to dock near the Luis 1 bridge which has much much more to offer considering you board in the afternoon and do not sail till the following lunchtime so there is nothing to do with yourself in between times Unfortunately on our trip were 20 children - 1/5 of the total passengers They monopolised the pool completely and any daytime activities were only for them There are plenty of chairs and sunbeds on the top deck and a cold juice dispenser was sometimes put up there but it would have been nice for bar staff to wander around occasionally too because it's two floors down to the bar Our cabin was fine, number 304 on the upper deck at the back. The engines are extremely noisy though, so don't expect any lie-ins Luckily the sailing was not done at night, otherwise we would not have slept at all We had a large opening window with Juliette balcony. The lighting is good. The beds are comfortable. The cabin is very clean. Water and toiletries are supplied. There is only one plug! So take a four way adapter.The shower pressure is poor. You are allocated your table in the dining room for the whole week and share with other people of the same language. We had a nice table for 5 near a window. The food is tasty but absolutely no choice whatsoever for lunch or dinner. You get what you are given. Not even one single choice. My husband does not eat fish and therefore they did cater for him separately on those occasions. Water and wine are supplied at the table and they would bring you a beer or similar if you prefer. Starter, main course, dessert and coffee. Breakfast is a buffet and that was very good but they only had the egg station running for one morning which was a real shame. The lounge/bar area is a very good size with plenty of tables and chairs and a dance floor. Unfortunately because we had 20 children on board, they monopolised that area during the day playing noisy games and therefore there was nowhere quiet to set and play cards or read and have a drink etc. There was 'entertainment' 3 nights out of 5. One was the crew - this was awful, sorry. One was a Spanish dancing performance and one was a Portuguese dancing performance. Nothing during the day for adults. There was a daily picture quiz sheet but everyone was googling the answers so what's the point! It would have been really nice to have a talk about the river and the history of the dams and locks perhaps or generally about the Douro and Port etc but there was nothing. It would have been nice if a couple of films were available in English in the cabin but only 2 English channels and they were American news. Apart from Porto and Salamanca, the ports of call were awful - absolutely nothing there! Salamanca was wonderful but it was a 9 hour paid-for day trip and goodness knows what there was to do if you didn't go on the trip! The locks were fun, 5 of them, very low bridges and quite entertaining with the upper deck roof being lowered and everyone advised to sit on the floor haha The river is beautiful and the passing scenery was lovely Tea and coffee and water are left out in the bar to help yourself together with plain biscuits and cheese cracker biscuits. There were a few pastries first thing each day but unfortunately the 20 children on board seemed to enjoy those every day The boat itself is nicely presented and clean and the staff are all lovely We would choose a river cruise again one day and perhaps with this company but not on the Douro and not with so many children on board if we can help it. We would also take more nibbles and snacks on board because there is nothing to eat between meals and nowhere to buy anything We would also try to find a cruise with at least two choices of food for lunch and dinner. Read Less
Sail Date July 2019
I was on a University Alumni cruise that was organized by AHI on the Douro river in Portugal.. All the passengers were Alumni of different universities, about 85 or so. Many were seasoned travelers. Having been on 3 other river cruises I ... Read More
I was on a University Alumni cruise that was organized by AHI on the Douro river in Portugal.. All the passengers were Alumni of different universities, about 85 or so. Many were seasoned travelers. Having been on 3 other river cruises I am familiar with the format. The Amalia Rodrigues was very new, clean and immaculate. And very comfortable. The rooms are small but there was a place for everything. You don't spend that much time in them. The bathroom was nice. The food was quite good. The crew was fabulous and bent over backward to accommodate various requests. All were very kind and helpful. The CD Ricardo was a master in his job - energetic, always informative and funny. He is a real asset to CroisiEurope. Having never before sailed with CroisiEurope I would now consider sailing with them. I understand that we were on a somewhat "special" sailing but if the crew and CD are indicative of the caliber of people at CroisiEurope I would sail with them again. Read Less
Sail Date July 2019
Chose this cruise for (1) all inclusive and no nickel and diming us; (2) biking excursions to offset the awesome French food, and (3) size of ship with 174 passengers. A+ on all 3 reasons for going with CroisiEurope, and specifically ... Read More
Chose this cruise for (1) all inclusive and no nickel and diming us; (2) biking excursions to offset the awesome French food, and (3) size of ship with 174 passengers. A+ on all 3 reasons for going with CroisiEurope, and specifically the biking excursion alternative. Cabin and services were good, finding more room than I anticipated. Also appreciated that our window fully opened to watch as we traveled the rivers. Food was divine for lunch and dinner - 3 and 4 courses for each of these meals. Their ability to adapt and provide alternatives to dislikes was immediate! We got to really know almost all the servers! Breakfast croissants and pain au chocolat were deadly good! French eggs and bacon would be considered uncooked, but asked them for "well done". Biking excursions with Dig N Go was the only way to see this region. We were biking through quintessential French country roads and in between vineyards!!! Bikes accommodated us short people, which was a worry. Started out too fast-paced for what we expected, but the group pace slowed down significantly toward the end, accommodating our desire for photos of everything. Our guides Martin, Sam and Philippe were very helpful and knowledgeable about where we were. Highlight for us - St. Emilion and Arcachon/Cap Ferrat rides! Everything was included! Apero as we waited for dinner to start! Wine and oyster tasting - all included. I absolutely loved that fact! Would pick a CroisiEurope trip again! I can't find enough superlatives! Read Less
Sail Date July 2019
This was an exclusive group booking by BrandG sailing down river to Oporto. First glance showed this to be a new modern and smart boat with decent top deck and small cool shallow pool. The top deck needed clearing to get under one ... Read More
This was an exclusive group booking by BrandG sailing down river to Oporto. First glance showed this to be a new modern and smart boat with decent top deck and small cool shallow pool. The top deck needed clearing to get under one bridge only. We were able to visit the bridge once. The crew were very pleasant and the bar service excellent compared to previous river sailings. Food was fine and waiter served at dinner but buffet lines for lunch were often long. Our double bed cabin on 3 deck had a large slide back glass wall which was excellent with good curtains as some times you are alongside another boat. They do not sail at night. Good shower. The air con unit was directly above the bed though and a little difficult to adjust! Decent storage space and safe. The duvet was too warm though. The river and huge locks interesting, though the water can be slow flowing and green in places. A good value boat. Read Less
Sail Date July 2019
We had a good time on the cruise. We were in a unique situation, so our feedback might be a little skewed. Our cruise was bought out by a French Bus Tour Sabadu all but two tables of the dining room went out together on big black buses ... Read More
We had a good time on the cruise. We were in a unique situation, so our feedback might be a little skewed. Our cruise was bought out by a French Bus Tour Sabadu all but two tables of the dining room went out together on big black buses for their excursions. That left my group of 7 and a couple from Belgium. Croisi Europe rented a little bus and guide for our excursions. It felt more lux this way to us and we knew it was not the norm. We were the only English speakers on the cruise – which was perfectly fine and we made friends nonetheless. However, I suggested in the boat that size, even with the mixed group, that some kind of “ice breaker” activity should be done the first night. Perhaps it is my years of working at a college where we are always having to mix groups quickly, I see the benefit of such an activity. The food was great, and the service was caring and wonderful. We asked if we could watch the FIFA Women’s Final (US vs NL - and we were in NL) in the bar on the big TV and the crew set up chairs for us to watch. We also had a birthday in our group and informed the chef. We brought our own party favors and the chef served her dessert with sparklers. The crew show was so bad it was good – all in good fun. My group cheered them on and laughed and clapped. Great fun! I am sure I will do another in the future, just when I don’t know. There is great value for money with CroisiEurope. Read Less
Sail Date July 2019
Just returned from the holiday. This is our fourth river cruise and second with Croisieurope. In short, excellent. The ship - the Amalia Rodrigues, is 4 months old (as at July 2019) and as new as you can get. Very well appointed ... Read More
Just returned from the holiday. This is our fourth river cruise and second with Croisieurope. In short, excellent. The ship - the Amalia Rodrigues, is 4 months old (as at July 2019) and as new as you can get. Very well appointed and tastefully decorated, likewise the staterooms. As a bonus we actually got upgraded from the main deck to the middle deck, which gave us a floor to ceiling view and an opening patio type door (without the balcony). This was really good as you could take a bit of time out of socialising and just watch the banks of the Douro go by. Consumables - such as soap, shampoo, etc were all provided. Also a hairdryer and electrical points in the room and bathroom (take a European adapter). A free to use safe was provided in the stateroom. Information - was well presented and available in the reception and also on the drop down television in the staterooms. Food - the main difference with Croisieurope and other lines is the set menu (except if you have an allergy or are vegetarian). If you really don’t like something then let them know and they will do their best to find a good and wholesome alternative but this is not the norm. I treated this as a learning experience as I found myself eating food that I would never normally try. The menu’s on this cruise were, as expected, biased towards Portuguese and Spanish cuisine. As for the cooking and presentation - to ship is French, so need I say more. Wine - again, the ship is French, so the wine was of good quality, although mainly of Portuguese origin. Bar open from mid morning until midnight. Evening entertainment - was a mixture of local culture (Fado music, folk dancing and Flamenco) and music with an open dance floor. There was a few games in the afternoon as well, most of which were cleverly done so as to be non-language specific. Excursions - this is another departure from the usual. Croisieurope add their excursions on at an additional cost. We didn’t do all of them, just the ones we really wanted. Occasionally, the ship may move moorings during some excursions (where you depart the ship is not necessarily where you rejoin it) so you will need to be on board if you are not doing the excursion. We quite enjoyed this as the ship was quiet during these times and the repositioning was not generally more than about 30 minutes so you could get off once you had got to your new moorings. Staff - excellent. Nothing was too much trouble. Friendly, polite, hard working and multi lingual. Clientele - we had 12 different nationalities on board. We were the only English and were sat at meal times with two Australians. There were also three Americans. We thought this was great (a bit embarrassing, of course, as all of the other nationalities spoke English). All announcements and information was given in four different languages, including English. The cruise itself - in a word, stunning. Vine plantations rising up each side of the valley, small towns and villages, huge locks (which we navigated through). What a pleasure it was to just watch this go by during our sailing time. Value for money - is where the cruise scores heavily, full board with drinks and all of the amenities you need on board. In summary, this is the second Croisieurope cruise we’ve done, along with river cruises with other companies. The combination of the Croisieurope cruise line and the Douro cruise route nailed it for me and I would thoroughly recommend this to any potential river cruiser wishing to see the sights of the Douro. Don’t worry about the set menu or the nationalities of the other passengers, it just adds to the experience. Read Less
Sail Date June 2019
We were 4 New Zealanders and we chose this cruise because it was 18 days and at a reasonable price. The cabin was not huge but nicely decorated, clean and a good shower and had a large window. The bed was very comfortable. The Victor Hugo ... Read More
We were 4 New Zealanders and we chose this cruise because it was 18 days and at a reasonable price. The cabin was not huge but nicely decorated, clean and a good shower and had a large window. The bed was very comfortable. The Victor Hugo had very recently been refurbished. The food, wine and drinks were fantastic. The meals were amazing Staff were great and the announcement were in French and English. We had a little hiccup with our excursions but that was an error with their NZ agent and was soon rectified. Unfortunately when we were to leave Regensburg a Viking Ship smashed a lock gate which prevented all boats going any further. Because we were to go to Amsterdam on our cruise, Croisi arranged for us to go by minibus to Strasbourg and join another ship the Gerard Schmitter which then completed our cruise to Amsterdam. We were 4 days short of our cruise so Croisi put us up in a hotel all meals included with wine, and we had a guide for 4 days to show us all the sights of Amsterdam which was fantastic. We would definitely do another cruise with this company and hope to in the near future. Brian & Wendy (N.Z) Read Less
Sail Date May 2019
I chose this cruise as I thought it would be a good experience to travel on a European cruise line. The smoke smell on this ship was very overwhelming, especially after meals. The crew were constantly smoking on the deck right outside ... Read More
I chose this cruise as I thought it would be a good experience to travel on a European cruise line. The smoke smell on this ship was very overwhelming, especially after meals. The crew were constantly smoking on the deck right outside the reception area and the smoke blew in every time the sliding door opened. The average age of the passengers is very old which made it difficult on tours. The food was good and the staff were helpful and tried their best to accommodate, but I would never consider booking on this cruise line again unless you love the smell of cigarette smoke. The constant noise of loudspeakers announcing activities, excursions and dinner times were constant and very annoying as they were repeated in three languages. There were only four passengers on this cruise who spoke English exclusively , and as a result we had all our meals with this other couple for the entire cruise. Luckily we got along or it could have been worse. Read Less
Sail Date May 2019
We had a wonderful trip on the beautiful Renoir. We chose this trip because we wanted to do a one way on the Seine, ending in Paris. We started in Honfleur where we had time to explore the city and a coach trip to We were extremely ... Read More
We had a wonderful trip on the beautiful Renoir. We chose this trip because we wanted to do a one way on the Seine, ending in Paris. We started in Honfleur where we had time to explore the city and a coach trip to We were extremely happy with our room and loved that we could keep our sliding glass window cracked open for fresh air at night. The bed was very comfortable and the cleaning staff kept our room and bath room clean and supplied. The entire crew, but especially the gals at the front desk, really was pleasant and never tired of answering our questions. They knew everything that was happening and we felt like we were in extremely good hands. The captain did a great job making sure that we were safe and that we met the schedule. What expertise taking the boat under the bridges in Paris! The excursions for the most part were very good. The boat tour in Paris was par excellence and so glad we were able to do that! The Paris Cabaret show was another highlight for us. The meals were presented well, they were hot and tasty. The dining crew worked really hard and they were always so pleasant and willing to go the extra mile to make sure our dining experience was a good one. We loved the breakfast buffet and the 2 lunch buffets. Because we prefer mainly vegetables, that really worked for us. We wish that every lunch was a buffet!!! Dinners were a little heavy for us and we had to substitute the red meats with fish or chicken. But most of the other people looked like they were really enjoying the menu. We so enjoyed our English speaking table mates, really helped us to communicate at dinner. We would do this trip again in a heartbeat! Read Less
Sail Date May 2019
My husband and I have some extended holiday time this year so we wanted to spend some of this time traveling out of the UK (where we live temporarily- we are from the US) to Europe. I thought this would be a great chance to check out a ... Read More
My husband and I have some extended holiday time this year so we wanted to spend some of this time traveling out of the UK (where we live temporarily- we are from the US) to Europe. I thought this would be a great chance to check out a river cruise, which we have never done before, although we have done many ocean cruises. My perception of river cruises are - they are long, expensive, and generally focused on retirees. But, I came across Croisi, which generally seems lower priced and which offered some shorter cruise options with (and this was the main selling point!) a couple options that included hikes at each port. I loved the idea of hiking the countryside at each location and I also read that the food on Croisi is excellent, dedicated to French gourmet cooking. I did notice that Croisi is a French cruise line but didn't realize quite how French, until we boarded and we were told that there were essentially 6 other English-speakers on board! It turned out there were about 12 English speakers total, with 7 of us speaking no French at all, out of about 200 or so guests (not sure of the exact number), most of which were indeed retirees. They sat the non-French speakers, 4 couples that included one French speaker, at the same table for meals so we did have someone to talk with. But, I think it could be almost equally likely that you could end up with no other passengers speaking English. So, if you do not speak French, my first recommendation would be to maybe do a Croisi cruise with a larger group so you are guaranteed someone else to talk with. As advertised, the food was excellent! Maybe a little too meat-focused for some. Personally, I like meat but love vegetables as well and I could have used a little more veggies. After the first day, a couple folks from our table requested "less meat" - really hoping for more vegetables, but basically getting the same amount of vegetables but with fish instead of other meats. I am not sure what you would get if you asked for strict vegetarian - I would definitely let them know ahead of time if that is what you want. The "free" wine choices were very good - they had some bottles you could pay for that I am sure are excellent but I wouldn't bother as the free ones were great. The itinerary consisted of leaving from Lyon and heading down the Rhone to Avignon and then back again over 5 nights. The highlight for us was definitely the hikes! The weather was gorgeous and we saw some beautiful scenery and towns.The majority of the guests did the hikes - and I would rate them at about a level 3 and hiking poles would be helpful although not an absolute necessity. They split us into a couple groups and our hike-leader spoke English, so we were always grouped with him. We also did some non-hike tours and they made sure we had an English tour guide (or English + French) for each one - which sometimes meant we had a close-to-private tour, if it was English only. The best non-hike tour was Avignon. After one hike we wandered around Les Beaux de Provence, which was beautiful. We rode a bus through Camargue, which actually was pretty cool to see the "famous" bulls, horses, and pink flamingos, although I am generally not a fan of bus tours. Viviers and Vienne were nice for quick visits. Going through the locks was interesting - we thought it was pretty cool but if you are claustrophobic you might not want to be in a lower cabin and/or make sure you're on the upper level during the use of the lock, The evening "entertainment" was fun, but really just consisted of a little game and maybe a bit of dancing. There was no real entertainment in terms of music or shows or anything like that. There was a "crew show" one night, which we skipped, that sounded like it was something along the lines of a elementary school talent show. There is no fitness center on board although the staff did lead an exercise session after breakfast on the non-hike days. I really, really liked the decor of the ship - kind of a "modern, European hotel" look. Quite simple and bright. We walked through a couple other boats, just to get on the dock, and they seemed so ostentatious in their decor (marble and chrome and fancy light fixtures, etc.) compared to our more simple kind of Scandi-type look. I definitely preferred Croisi in this respect. Our room was good but because we booked late, we had a lower level room, which was all that was left. It was fine in terms of views but I suspect the engine noise was louder down there - which was an issue the two nights that we were traveling at night. Overall conclusion - we enjoyed the cruise. The hikes were great, the staff were lovely, the food and wine were very good. There was a mixed view among the non-French speakers about the overall vibe from the other passengers. I felt like they were generally neutral, some smiled and nodded and a few spoke a little English to be friendly. But, most of the time, there was very little interaction. I don't blame them though, this is their country (we were in France, after all!) and they were on a French cruise line, so I can see why they might not be bothered with English-speakers at all. A couple of us seemed to pick up more "resentment" or maybe annoyance from the French passengers, which could be right but I tend to be pretty oblivious about this type of thing. Read Less
Sail Date April 2019
We wanted to go on the Douro river and explore the Portuguese countryside. It was an amazing experience. Amalia Rodrigues is a new ship. Very modern and welcoming. We loved the crew. The staff was very hardworking, friendly, humorous and ... Read More
We wanted to go on the Douro river and explore the Portuguese countryside. It was an amazing experience. Amalia Rodrigues is a new ship. Very modern and welcoming. We loved the crew. The staff was very hardworking, friendly, humorous and caring. They worked as a perfect team. Special thanks to the cruise director Sonya and the entertainer Diogo. The evening entertainment, shows and different kinds of trivia contests were a lot of fun. Comfortable cabins and common areas. This cruise is for foodies and wine experts. The French cuisine was elaborate and the wines and drinks on the ship were very good and wine tasting on tours was great. We loved shore tours and the tour guides that were contracted by Croisi. Those people were passionate about their country and history. The natural beauty of the Portuguese country side is breathtaking. We liked all tours, but the best ones were in Salamanca (Spain) and Lamego. It was not our first river cruise, but the most successful thanks the detailed planning and perfect organization of all activities by the crew and the cruise company especially the staff in New York office Ms. Manipon and Mr. Erickson. The atmosphere on the ship was very pleasant. The staff was Portuguese, but spoke French and English. We were with the group of English speaking tourists from New Zealand and Denmark. We highly recommend this cruise to American tourists. Thanks to CroisiEurope we had an unforgettable vacation. Read Less
Sail Date April 2019
We chose this cruise because of the time of year (tulips in bloom in Amsterdam). We had also heard good things about Croisi so we thought we would give them a try. The planned route of the tour took us to all of the places we wanted to ... Read More
We chose this cruise because of the time of year (tulips in bloom in Amsterdam). We had also heard good things about Croisi so we thought we would give them a try. The planned route of the tour took us to all of the places we wanted to visit along the Rhine. The food was excellent as was the service. We were amazed at how stable the boat was throughout the entire cruise. We passed many ships heading both upstream and downstream and never felt any motion or roughness from their wakes. It was hard to tell whether the boat was moving or moored unless you opened a curtain and looked outside. At one stop, we moored next to a Viking Boat which was at least a third if not half again as long as our boat. I can't imagine that they had a better ride than we did. The service was exceptional and the people very friendly and helpful. We will definitely look at taking another Croisi Cruise in the future. Read Less
Sail Date April 2019
This was a family cruise for 11 of us. We are very seasoned cruisers. It was so far below expectations, I wanted to give it 0 stars but that wasn’t an option. Where to start? Room and every other room was excruciatingly hot. Response ... Read More
This was a family cruise for 11 of us. We are very seasoned cruisers. It was so far below expectations, I wanted to give it 0 stars but that wasn’t an option. Where to start? Room and every other room was excruciatingly hot. Response from crew was that it’s an old boat. If you speak English choose another cruise line. The bartender made it clear we were bothering her and the only excitement or friendliness we got from her is when she excitedly waved goodbye. The 2 cruise directors were very sweet as were our waiters. I’m a vegetarian and literally was served a carrot for dinner. My poor father in law. This was his last visit to his homeland and even he couldn’t wait to get off this ship.. We all said that thank goodness it was only a 4 day cruise. Just an honest review and I never write reviews but this was an expensive cruise and just trying to save others from the torture. Read Less
Sail Date April 2019
I'm not sure why they call this "low season" - we barely saw a drop of rain in a week! We joined the cruise just north of Phnom Penh, Cambodia, for a week-long trip to Ho Chi Minh City in Vietnam. The ship is 22 cabins and ... Read More
I'm not sure why they call this "low season" - we barely saw a drop of rain in a week! We joined the cruise just north of Phnom Penh, Cambodia, for a week-long trip to Ho Chi Minh City in Vietnam. The ship is 22 cabins and is able to take you all the way into the city, which was so convenient! The ship has a period feel, with lots of polished wood and brass fittings. Our cabin was on the upper deck towards the prow. Plenty of room for clothes and suitcases, it felt very spacious. The bathroom was small, but had everything we needed, including some welcome cabinets above the sink. We couldn't fault the food. Breakfast and lunch were buffets, with plenty of variety over the course of the week, including Cambodian & Vietnamese curries, as well as pasta and even roast pork! The excursions were awesome and the guides excellent. In one week we: saw the sun set over the flooded plains of central Cambodia; rode in an ox cart; visited a 200 year old Pagoda; tasted snake wine in Vietnam and saw the stunning Vinh Tran Pagoda. The crew were all extremely warm and welcoming. Nothing was too much trouble. Can't recommend this cruise or ship highly enough! Read Less
Sail Date October 2018
The La Belle de L'Adriatique is a old vessel with a capacity of 150 passengers. We cruised the Adriatic Sea from Dubrovnik to Naples. I would not recommend this vessel for those expecting a luxury cruise. I think the European ... Read More
The La Belle de L'Adriatique is a old vessel with a capacity of 150 passengers. We cruised the Adriatic Sea from Dubrovnik to Naples. I would not recommend this vessel for those expecting a luxury cruise. I think the European market is a better fit, but not for the American cruiser that expects a certain standard. The lounge on this vessel is the ugliest I have ever seen on a cruise ship. I have cruised 23 times. The colors are dark chocolate brown & milk chocolate brown. No cheer what so ever. There are many oil paintings on the walls throughout he ship which did not inspire me at all. The art in the cabin was amateurish. As this was a charter cruise I cannot comment on the beverages included. Food was good for all three meals. Service by the Philippino staff in the dining room was okay. They would at times reach over in my face to deliver & take plates. I had to be vigilant as at times they would take away my unfinished meal. The maids were cheerful. The laundry room for the ship was a few doors from our cabin with an open door. I have never been on a ship that had the ship's laundry on the same floor as guest cabins. This could be a problem with people sensitive to laundry products. If you don't mind the rough edges this is a ship for you. Looking for a more luxury experience you need to go elsewhere. Read Less
Sail Date September 2018
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