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1,822 Costa Cruise Reviews

We booked Costa Pacifica for 10 night Mediterranean cruise for our wedding anniversary. It was our first cruise and i would say that it met and sometimes exceeded our expectations. Value for money was great and with few exceptions ... Read More
We booked Costa Pacifica for 10 night Mediterranean cruise for our wedding anniversary. It was our first cruise and i would say that it met and sometimes exceeded our expectations. Value for money was great and with few exceptions everything was awesome. Cleanliness overall was top. Reaching places on the ship was easy after we discovered the interactive screens. Sadly, always some of the elevators were out of service. With the exception of our dinner waiter who was later then other waiters, the staff was very helpful and friendly. Food quality and variety for us was exceptional. Many serving buffets and hours. We loved sea fruits, bakery, grills, pastas and desserts. We dinned in My Way restaurant. The menu was different each night, with 3-5 options for each meal, italian cuisine at it's best. Daily and evening events, some free, some paid. We were clearly explained that this is an italian ship and although we enjoyed the italian atmosphere, we felt that some events were for italian guests mainly. English is the second language here. Theatre shows were ok with some good singers, decent dancers and great acrobats. Some comedy also. Internet packets are expensive like all cruises, but there are some social packets and even one option to pay for minute. Excursions were worth it, some a little expensive but it was the best option. We booked northern part of the Lanzarote, Puerto de la Cruz in Tenerife, and the 9h all around Funchal (fabulous experience). We chose to visit Marseille and Malaga on our own and it was a good plan. We absolutely loved the condition of the ship, the design and decorations. Everything reflects a musical theme. Recommend it. Read Less
Sail Date September 2019
The roomservice was exellent. Housekeeping spoke very good English. She took really good care of guests. I was travelling solo, and the whole crew of the ship took really good care of me. The whole crew called me Madame. I dont like ... Read More
The roomservice was exellent. Housekeeping spoke very good English. She took really good care of guests. I was travelling solo, and the whole crew of the ship took really good care of me. The whole crew called me Madame. I dont like shows so much, and luckily the was a place on the ship where 2 gitarists sung songs from the last 30 years. I really enjoyed it, they played like pro's. Food was really great, and all the crew was flexible to my wishes. I had a really good time from I landed on the airport in Barca, and got picked up by Costa. I went on one tour, to Monaco. The guide talked really good English, and was so good explaining the history and odd points about Monaco. The ship was very good organized, the crew was excellent. The best cruise I ever been on. I would do this again. Read Less
Sail Date September 2019
I was party leader for a group of 10 friends and family. I joined this cruise with low expectations, based on the previous reviews. What I actually experienced was way beyond my expectations. We did the Baltic Cruise and visited Stockholm, ... Read More
I was party leader for a group of 10 friends and family. I joined this cruise with low expectations, based on the previous reviews. What I actually experienced was way beyond my expectations. We did the Baltic Cruise and visited Stockholm, Helsinki, St Petersburg and Tallinn. This is an expensive route normally and this was a budget price in the scheme of things. Based on what we paid and what we received there are no complaints. The food was of a good standard at the buffet and the formal dinner and in fact some of the formal dinner food was amazing. I had one of the best beef steaks I have ever had on one evening! The waiters could have been a bit more jovial but they were not rude and their service was fine and we always had a good experience every night. The room was bigger than expected with a good size comfy bed and plenty of hanging space for clothes. We did not see our cabin steward at any time on the cruise but the service was fine and the room was always well looked after. We did have a problem with a shower tray that would not empty properly so one ended up stood in water and also with water overflowing onto the main bathroom floor. I reported this and they came and fixed it while we were out. They then called the room later that day to make sure that we were happy with the fix and by that time we had not used the shower. When we used the shower we found that it was not working correctly still and so we called them and once again they came out to fix it. Once again they called us later that day to check it was ok and this time the fix had worked. I have been on many cruises and I have never had a follow up call to make sure that we were happy with the fix. This is a first for me, so well done to them for actually taking the time twice to make sure we were happy with the repair/fix. Credit where credits due. We did three excursions through Costa and two of these were very good. However we did do the Best of Stockholm and Vasa Museum tour on the final day which is a 3.5 hour tour at €70 per person their ref 2501. This is rushed tour and is not enough time. It ended up that we only had 40 minutes in the Vasa Museum, which is the highlight. They introduced this as one of the World's best Museums and a wonderful experience and then gave us only 40 minutes inside. This is ridiculous as in my opinion you need at least 1.5 hours inside, minimum. I would suggest that you go privately and take your time as this is an amazing museum that deserves more of your time. This was a blemish on what was otherwise a great trip. Read Less
Sail Date August 2019
We visited Stockholm, St Petersburg, Tallinn and Helsinki. This was a beautiful cruise that is very well organized in every aspect. I think it also gives you a great sense of Italy and their way of life and partying. The only bad ... Read More
We visited Stockholm, St Petersburg, Tallinn and Helsinki. This was a beautiful cruise that is very well organized in every aspect. I think it also gives you a great sense of Italy and their way of life and partying. The only bad thing that I have to point out is that they have VERY small swimming pools on the ship, and this is a real problem when 3000 people want to swim at the same time. I loved the food, Italian cuisine is famous worldwide and I think there is something to eat for everyone. :))) And they have a WONDERFUL entertainment team which made me dance and stay awake every single night till God knows which hours. Important to know: - You can link your credit card to your ship card and then don't have to worry about payment. - They have totems now, so you can book your excursions there. - Embarkation and disembarkation went smoothly and without any crowds and problems. I will definitely travel with Costa again! Read Less
Sail Date July 2019
We did the 7 Night Cruise June 2019 Started at Genoa and did France Spain and back to Italy on the Costa Fortuna. Rooms were great like most cruise ships, clean and always well looked after by our stewart. The food was amazing in ... Read More
We did the 7 Night Cruise June 2019 Started at Genoa and did France Spain and back to Italy on the Costa Fortuna. Rooms were great like most cruise ships, clean and always well looked after by our stewart. The food was amazing in our eyes , fresh pasta and always nice and hot if your wanting that little extra , the Dinners and Breakfasts in the diffrenet rooms around the ship were fantastic and the atmosphere was also great The ship was easy to get around and plenty to do on board The Casino Staff were great to chat with and always very Friendly Must say that if your after a great fun holiday , it rate this ship 9/10 This was our 12th cruise but first in the Medditerainan and must say we really enjoyed it and would do the same Ship again Hope you enoy like we did Read Less
Sail Date June 2019
Our fifth Costa cruise and second time on Luminosa. This was probably the best so far. Impossible to fault at the price (7 days for £600 each incl lunch and dinner drinks package). Food was excellent, staff courteous, friendly and ... Read More
Our fifth Costa cruise and second time on Luminosa. This was probably the best so far. Impossible to fault at the price (7 days for £600 each incl lunch and dinner drinks package). Food was excellent, staff courteous, friendly and helpful without exception. Entertainment thoughout the ship was great, all musicians being excellent and great dance teachers. Shows were fantastic, especially the acrobatic act. Only exception being the ventriloquist. The ship was spotless throughout though we would have liked to have seen more use of the hand gel dispensers. Costa are a bit lax on enforcing the use and there are none on entering the restaurant. Most were not using them in the buffet so everybody was handling the tongs and then going straight to their food. Best way to spread germs. Fellow passengers seemed more polite and friendly than on some previous Costa cruises. All in all top marks though it does still irk to pay for water at the dining table. We had a drinks package thrown in so didn't affect us. It would be good too if some free food was available late evening but guess the price is low. Also noticed Costa have dropped the evening cabin service. Again not really an issue to us at this price level. We don't do excursions so can't comment but tenders etc seemed well organised. Read Less
Sail Date May 2019
My wife and I chose this particular cruise because of the whole package being offered, the flight, start location, ports of call, and generally inquisitive as to what we would get for the unbelievable price. With regards to the ship we ... Read More
My wife and I chose this particular cruise because of the whole package being offered, the flight, start location, ports of call, and generally inquisitive as to what we would get for the unbelievable price. With regards to the ship we could not find any fault at all with everything in general, the cabin superb, service to be believed, everything in our opinion 5 star. We had the drinks package and it more than covered all that we required, the bar staff were so attentive and nothing was too much bother, and Kumar the head barman at the bar on deck three could work at any 5 star bar/restaurant. The food presented at dinner in the Fiorentino restaurant, beatifully presented, service second to none, wine glasses filled without asking and good quality wines on offer in the drinks package. All in all a wonderful experience. We will be looking to cruise with Costa again perhaps next year when the new ship Emeralda comes into service. Read Less
Sail Date May 2019
My hubby and I are not seasoned cruisers and the only previous cruises we’d done were only 4 days each, 25 years ago. We booked this cruise because of its length (28 days) and its interesting itinerary. Only after booking did we read ... Read More
My hubby and I are not seasoned cruisers and the only previous cruises we’d done were only 4 days each, 25 years ago. We booked this cruise because of its length (28 days) and its interesting itinerary. Only after booking did we read the reviews and some were not very flattering. Well, I don’t know what the complainers were expecting because we were blown away by the entire experience. Boarding at Port Lois in Mauritius looked chaotic at first glance but went very quickly and efficiently. We were even given a fruit drink while we waited - all of 20 minutes. Our sea view cabin was on Deck 4, was very comfortable and we were very well looked after by our steward, Agnad. The only thing that I did not like was the bunks hooked up on each side of the bed but once used to them I stopped bumping my head! Obviously the cabin could take a family of 4. We booked late which is probably why we got the cabin with extra bunks as many other cabins did not have them. We upgraded our drinks package from pranzo and cena to brindiamo. It was well worth it as it included limitless tea, coffee, mineral water by the glass, beer, wine, soft drinks and other alcoholic drinks that were not above €9 each. We were assigned to Sinfonia Restaurant - first sitting and our table companions were all South Africans like ourselves. Costa try to at least place you in language groups even if not with compatriots. The food was amazing and our waiter, Talekar, the gentlest young man with exquisite manners. Not only was he attentive to our needs but he always asked about our day and made sure we were enjoying our cruise. The Sinfonia was also open for self service breakfast with the option to order egg dishes or salmon. But if you just wanted to grab something quickly the buffet breakfast was also available but you might struggle to find a spot to sit. We found sitting on the stern deck was the best option both at breakfast and lunchtime. The buffet food was very varied and you could always find something to suit your taste. Of course the Sinfonia was also open for lunch. This cruise was not during School holidays and most of the passengers were over 60. There were perhaps a dozen pre-teen children on board. Activities on board were varied - I enjoyed the stretch classes, water aerobics and walking offered at various times of the day on the Pool Deck. The animation team were in charge and they were awesome. Then during the day there were craft classes, cultural quizzes, Bingo etc. at all times there would be a place you could go to listen to live music. In the evenings the theatre shows were outstanding. There was also a casino but we didn’t ever use it. Costa offer a variety of shore excursions. They are pricey but excellent. We chose the least expensive ones at most ports and were never disappointed. The guides were excellent and if something went wrong you could rest assured that the ship would not leave without you. However, don’t be afraid to explore on your own if you’re on a tight budget. Just make sure you give yourself plenty of time to get back on board before the ship sails! Photographers are all over the ship and the photo packages are over-priced. If we were able to just get the digital copies at a reasonable price we would have gone for that. I feel it’s an enormous waste to print huge copies of all the photos that most people won’t buy! The Costa Victoria is an older ship and does not have the glitz of the newer cruise ships. Call me old fashioned but I like that! There were less than 2000 passengers. Everyone was friendly . The staff were amazing. The cruise director, Daniela was charming and fun and had a word for literally everyone in their own language - she speaks five fluently! I can49not recommend a Costa Victoria Cruise highly enough. We enjoyed the dining, dancing, shows, daytime activities and the shore excursions. We loved the food. We made wonderful friends and it’s a holiday we will never forget. Thank you Costa Victoria! Read Less
Sail Date March 2019
Having read so many negative reviews, we were very sceptical & even contemplated cancelling before sailing. Thank goodness we didn't. We have been on 13 cruises with different companies and this cruise was by far the best. ... Read More
Having read so many negative reviews, we were very sceptical & even contemplated cancelling before sailing. Thank goodness we didn't. We have been on 13 cruises with different companies and this cruise was by far the best. Mediterranea was scrupulously clean, the service in main dining room (Jayson) , bars (Little John, Chai) very attentive and prompt (after 1st day, your preferred drink brought to you). Our cabin 8131 was kept clean & our request for ice automatically delivered each day. Food was excellent - good variety and top quality in both Buffet & main Dining room. Never once got cold food as some reviews said. The English International Hostess Eve McAlpine was very helpful & went the extra mile to assist were necessary. Embarcation in Abu Dhabi was efficient & we were even given refreshments during the wait. Baggage was delivered to our cabin promptly. Our drinks package was activated on embarcation. Yes, announcements are always in Italian, but always repeated in English, German & Spanish. Excursions were well organised. Disembarcation in Savona also very efficient. We will most defenitely sail again with Costa. Read Less
Sail Date March 2019
We chose this cruise because we happened to be going from Singapore to Rome. The price was outstanding, so despite the generally poor reviews, we tried Costa. Shazaam!...now we’re big Costa fans! The ship is good, but the crew is ... Read More
We chose this cruise because we happened to be going from Singapore to Rome. The price was outstanding, so despite the generally poor reviews, we tried Costa. Shazaam!...now we’re big Costa fans! The ship is good, but the crew is amazing. Costa (or at least the Fortuna) clearly has the secret sauce recipe for keeping its crew (apparently) happy and very highly effective. Here’s some specifics: I’m an early riser, so I see the crew going at it when the guests are generally not watching. Every morning at 0430, they were energetically cleaning some new corner of the ship that I never even thought of...ceilings, corners where no one ever goes, the disco ball, under imovable chairs... And it really looked like a whistle-while-you-work operation, not a begrudging surface wipe-down so they could get back to standing around. This crew was always working hard and behaving upbeat. It’s all members of the crew, to. Waiters, cleaners, pool attendants, front desk personel, chefs...It’s systematic on Fortuna. On most days, they washed our cabin windows...on the OUTSIDE! In my limited cruising experience on other lines, I’ve never seen that done before. Service (all areas) was highly professional and FAIR. Perhaps it’s the Costa compulsory pre-paid tips model, but the crew is not at all pandering or obsequious (like all other cruise lines). They know their operating orders, and they do them. Full stop. Everyone gets the same professional treatment, so sometimes no means no, but at least it’s the same answer for everyone. Embarking and debarking was smooth in every port. Now the ports were generally awful (remote, barren, industrial, totally uninteresting), but at least they were managed well by the crew. The ports you can research beforehand, so you know what you are buying. Arrival and departure was in exact agreement with the published schedule. The food is over-the-top excellent! Stick with the Italian fare, and you’re in for quite a treat. Each day was the food of a different region of Italy, explained on the menu. My wife and I do not eat pasta, so what, you may ask, did we so happily eat? All the awesome non-pasta Italian dishes, which is most of them! We’re not exactly Italian foodies, so we did not know what to expect. The reviews had us concerned it was going to be all pasta, all the time. But nothing could have been further from the truth. Every lunch and dinner was a truly wonderful experience. Fortuna 100% changed (for the better) our opinion and appreciation of Italian food. As an Italian cruise line, you’ll be travelling with lots of Italians, living their Italian way. What a happy atmosphere! All the great older Italian couples kissing, dancing, holding hands, cheering, speaking loudly with every part of their body...come get your Italy on! Having experienced various US and Asia cruisers before, these Italians were a very fresh breath of air. On the down-side, there wasn’t a good promenade deck. The track is always too windy, too sunny, or too full. The outer “promenade” on deck three is small and usually full of smokers (half crew). The hot tubs were awful...not nearly hot enough, yet always full. We tried them once, showered 5 times with soap and scrubbie, and never stuck our toe in again. There was no TV movie schedule, not even if you beg the hospitality desk. Most surprisingly, their espresso was highly disappointing. We tried it several times, expecting good Italian slap-in-face robustness, but instead got more of a poke-in-the-eye. The gym is also rather disappointing. It looks like a converted dance club. It’s odd shape and design makes most ofthe floor space unusable. That’s ok, we used Rex Theater for our yoga and cross-training, and that usually worked fine (at carefully chosen times). So ten cheers for Costa Fortuna, the fantastic crew, and it’s proud representation of (almost) all things Italy. We can’t wait for more Costa cruises! Read Less
Sail Date February 2019
We were looking for a week of winter sun in February and chose Costa because of the itinerary, and location. We made our own travel arrangements and flew to Dubai on Emirates, and with a short transfer, we were at the port within an ... Read More
We were looking for a week of winter sun in February and chose Costa because of the itinerary, and location. We made our own travel arrangements and flew to Dubai on Emirates, and with a short transfer, we were at the port within an hour of landing. Embarkation was quick and efficient and our luggage was delivered to our cabin quickly. The ship was clean, all the crew we met were polite, and service was excellent. The other travellers were a diverse group from many different countries. Dining : We ate in the main dining room every night, the food was very good ( despite some criticisms I'd read before we travelled ) fresh pasta, wonderful mozzarella - made fresh on the ship - and well cooked and prepared meat dishes. Our server Emmanuel was polite and courteous. We had the Piu Gusto drinks package which included house wine with our meals and this was constantly topped up without us needing to ask, as was water. Entertainment : We did a morning back stage tour of the ship that was very interesting and well worth doing. The shows were of a high standard, and very enjoyable. There was music in every bar - and there were plenty of bars...and dancing, if thats your thing. Excursions : We didnt do any of the official tours so I cant comment, though we had no problem finding our own way round Muscat, and Abu Dhabi, visiting the Grand Mosque and the heritage village using local cabs. We also spent a day at a hotel pool in Abu Dhabi Saadiyat beach which ws good value and lovely. We would definitely travel with Costa again. Read Less
Sail Date February 2019
I was really excited to get back and give Costa Deliziosa a proper review. I am not sure which cruise most folks that have had issues with this cruise sailed on though my experience was completely opposite. So yes I have been on about ... Read More
I was really excited to get back and give Costa Deliziosa a proper review. I am not sure which cruise most folks that have had issues with this cruise sailed on though my experience was completely opposite. So yes I have been on about 10 cruises in The U S and one out of Rome. Also I used to work on a ship (Everyone a large vessel is not a boat. It is a ship) years ago. Pre registration was super easy and the port personnel shared that I was one of the first people he encountered that actually read and filled out all of the needed paperwork before reaching the port. Our ship didn’t leave port until 11 p.m. I showed up around 12:30 p.m. Check In was about 5 minutes. I sat down and waited for my group # to be called. It was called about a 1/2hr after I checked in. On this cruise (Keep in mind this may change) your actual stateroom key is not given to you at check in. It is on your bed in an envelope. I did a quick check of my room, said hello to my stateroom host and went exploring the ship. A tip. Walk around the ship if you arrive early and take pictures of the different decks, spaces and areas. Just about everyone else is at the buffet so you will get some amazing unobstructed pictures. After the pictures I went to the buffet. I was pretty surprised due to the bad reviews. The food was good. There is something for everyone. Obviously yes there was pasta though lots of proteins, salads, cheeses, breads, soups, etc. There is free pizza and hamburgers and fries for lunch each day at the buffet. Yes there is an additional charge if you wanted to partake in a special experience of them at night though it is a larger portion and presented in a meal function vs. self serve. My bags were delivered to my room about 2 hours after I boarded. I did receive a drink package with my room though choose to upgrade it to the highest tier. Honestly there was no need for me to do that because the drink I had for the 10 days was included in my initial package. Oh well Update as of February 2019 (This may have changed by time you are reading this). The Samsara regular cabins only get access to the spa area stairs/elevator, spa rooms (Not included are massages and services). You do not get access to The Samsara Resturant anymore and need to make a reservation like everyone else and pay the extra charge. Samsara Suites do get all of the above privileges along with a drink package minus the massages and services. First thing to do is join Costa Club. It takes seconds and is free. Your new club number may not show up online on your reservation if you get the number after you book the reservation though it will be noted and recognized on board. There are quite a bit of perks along with 50% of the specialty restaurants on board along with discounts on certain drinks, shops and spa. A couple I met are loyal members and receive major discounts on their cruises along with upgrades. Shared it was for sure worth it. The buffet was so good I ate lunch and dinner there everyday except for dinner in the dining room on my first night. I did meet a cool cruise mate the first night and build a friendship for the next few days. I travel by myself and it was nice to have company for a few days. He was on a work trip and left after 4 days. Out of the numerous crew members I encountered only one was a bit grumpy. Came to find out he had a newborn at home and had months left on his current contract. This didn’t give him the excuse not to be “on” though it sort of made sense. He did lighten up a bit as the cruise came to a close. So I had an absolute great time on my first 10 day Costa Cruise. I made friends with a few of the crew members. If you do eat at the buffet do read the hours in the daily guide. For some odd reason the hours changed on the 8th night and create some unhappy moments. I shared with the staff that was simply silly and moved on. I opted to take my bags off the ship in Ft Lauderdale. Lined up about 15 minutes before the published times. Was about 15th or so in line. Cleared Customs in 5 minutes. There was a van directly outside the exit hall that took about a dozen of us to the airport. I am getting ready to head out on another cruise on a different line in a few weeks though will have Costa on my mind for some time. Read Less
Sail Date February 2019
I was on other cruise where the cabin was so small we had to keep open luggage under the bed and use them as closets.Costa cabin is so nice and spacious.The cleaning of the cabin, is so amazingly good, in the minimum details. and any ... Read More
I was on other cruise where the cabin was so small we had to keep open luggage under the bed and use them as closets.Costa cabin is so nice and spacious.The cleaning of the cabin, is so amazingly good, in the minimum details. and any request was looked into! Amazing clean bathrooms all over at any time. And if there was an issue on the public spaces if you notified it, they were instantly taking care of it. Loved the food, a lot of healthy choices/ Beautiful dining restaurants, with wonderful service. You could ask to have special dishes cooked for dinner, such as more vegetables, and less carbos., Any request was looked into and make it work. A lot of activities on sailing days/. And a lot of evenings entertainments. After a while the nightly show was a bit repetitious, but could understand why after 34 days!! Shore excusions well organized, even if for my taste a bit pricey. Would love to do the World Cruise next! Read Less
Sail Date February 2019
We didn't have high expecations after all bad reviews on ths website. But by the end it was a very nice surprise for us! It was an excellent cruise as we could stay almost three days on Seychelles, we spent three days on Madagaskar ... Read More
We didn't have high expecations after all bad reviews on ths website. But by the end it was a very nice surprise for us! It was an excellent cruise as we could stay almost three days on Seychelles, we spent three days on Madagaskar and two days on Reunion! Crew on the ship was just perfect, entertainment team was unbelievable (entertaining for 24 hrs a day!), teather shows were excellent!, food in the restaurants very good (Club restaurant very professional!) - and some very very nice wines! Yes, gym was too small and some equipment broken, that could be improved. Internet was also very slow, we bought 3000Mb package, but we could use only half of that, that could be improved also. Some shore excursions were ok, some could be better, but it is everybody's choice. We had a rented car on Seychelles and Mauritius. CONCLUSION: Vivat Victoria! We will definetelly go again with Costa! Read Less
Sail Date February 2019
Excellent itinerary - The pearls of the Indian Ocean including Mauritius, Seychelles, Madagascar and Reunion. We are frequent travellers from Norway and we have been on cruise many times with Cunard, RCCL and Celebrity. We were rather ... Read More
Excellent itinerary - The pearls of the Indian Ocean including Mauritius, Seychelles, Madagascar and Reunion. We are frequent travellers from Norway and we have been on cruise many times with Cunard, RCCL and Celebrity. We were rather surprised to read about the bad critics made by other travellers. We decided therefore to write this review in order to give other points of view regarding Costa Cruise. Although the Costa Victoria is old, she is very well maintained and very clean. The overall organisation and logistics on board are outstanding. In my view at same level as the other companies we know: RCCL and Celebrity. The security is taken very seriously and the service everywhere is excellent. The food is better than average and one will always find something he/she likes. Very large variety of menus. However, after 2 weeks, one loose appetite, which is rather normal. We "upgraded" our meals to the restaurant Club Victoria for 5 days at an additional cost of EUR 25 per day including breakfast, lunch and dinner. The restaurant is more elegant and smaller. The service there was more personalised and sitting place/time flexible. Activities on board are good. Dynamic teams entertain people on deck. In my view, there are a little bit too much activities on deck, but it probably suits younger people than me. There are quiet places many other places on board when it gets too noisy at the pool deck. The shows in the evenings were exceptional nearly every night. Bravo to the dancers! The fitness room needs to be refurbished. The size is too small and not adapted to the large number of users. The cabin (with balcony) is not very large but comfortable. The beds are good. We did not use the excursions proposed on board because we are used to take local taxis or other transportation means when we are on land. Excursions sold on board are too expensive. The spa and massages are far too expensive as well. But overall we will highly recommend Costa Victoria and the itinerary in the Indian Ocean. High value for the money paid. Read Less
Sail Date February 2019
My wife and I chose this cruise for its itinerary, its cost and not the cruise line. We had read a variety of differing reviews and were expecting to have some problems with availability of free drinking water and hot drinks. We ... Read More
My wife and I chose this cruise for its itinerary, its cost and not the cruise line. We had read a variety of differing reviews and were expecting to have some problems with availability of free drinking water and hot drinks. We encountered no such problems as both were readily available in the self service restaurants throughout the day and late evening. Staff were approachable and friendly given the fact they had to contend with so many different nationalities. Once we had recognised we were aboard a ship reflecting the United Nations we embraced the opportunities to interact with our fellow passengers who reciprocated in a similar manner. Fellow passengers were friendly and it is to be expected with so many people in a confined space there were some occasions when people acted in a discourteous manner. Embarkation was the quickest we had ever experienced and everything was available for us to use once we were aboard. Disembarkation proved to be a similar experience and because we were going to hotel later on in the day we were able to stay onboard enjoying the benefits until no later than 12 noon. Our outside cabin was comfortable and clean. We had no issues of disturbance from entertainment sounds even though we were below the Concorde plaza which had live music until the early hours. Lifts were plentiful and efficient. However, our cabin was on deck 6a and to get to it we had to climb down a flight of stairs from deck7 which would be challenging for anybody with mobility problems. Staff easily changed our assigned dining time to our preferred time. The menu choice in restaurants and buffet was varied given the large numbers of diners.The Sinfonia restaurant provided a more relaxed environment for breakfast and you were able to order items from a menu additional to the buffet. On our 14 night cruise there were two Gala dinners and dress code was optional, black tie, suit and smart casual. We were not able to find out before embarking on the cruise what the dress code was going to be. Additional to the two formal nights we had a white night and an Italian red white and green night, all of which were optional. The daily diary,delivered late evening, was full of the days activities, timings and venues. We participated in some and watched others entertain us and fellow passengers as is usual when cruising. Entertainment in the the theatre included a variety of genres and overall it provided a pleasant experience. Visiting the Seychelles for 2 days enabled us on the first day to tour the Island using the local buses from the central bus station in Victoria for 7 rupees per journey. On the second day we used the services of one of the many tour touts ,outside the port gates, to provide us with a days tour to to the marine reserve, Moyenne Island, snorkelling and Creole meal for 90 euros each, which was cheaper than the cruise line. During our 3 days in Madagascar we used the excellent services of Madagascar Excursions to provide us with 3 excursions offered by the cruise line but at a much reduced price. In all the ports we visited taxis were available to negotiate a price for an excursion and we heard of no one being disappointed by using them. In Reunion Island we chose to hire a car from Avis, who have a pickup location five minute walk from the cruise terminal.The location also provides rentals from Budget. We chose to tour Reunion using a car because it gave us greater freedom of choice. We booked the car knowing we had to find overnight parking which we were pleased to find was available in the cruise terminal char park. In Mauritius we secured the services of Mauritius taxis, operated by a Mr.Charles, to provide us with an 8 hour tour of the south of the island for 83 euros between 3 persons. Both Mad’Ex tours and Mauritius taxis can be contacted by email. Overall we thoroughly enjoyed the islands we visited acknowledging we have only had a snapshot of them. Read Less
Sail Date February 2019
Full disclosure: I won this cruise, so my only choice was itinerary, and after reading many negative reviews, I was quite worried. My worries were unfounded and we had an amazing time...as Americans, the Italian flavor added to the ... Read More
Full disclosure: I won this cruise, so my only choice was itinerary, and after reading many negative reviews, I was quite worried. My worries were unfounded and we had an amazing time...as Americans, the Italian flavor added to the experience...rather than detracted, in our opinion. The last night, the dining room was rocking as waiters danced with passengers, the Italians started a conga line and everyone...Italians, Americans, Germans, French, etc....sang Italian songs. There are some things that will seem inefficient to Americans, but just chill out and enjoy a little bit of the European experience. It was particularly fun to watch the Super Bowl on the big screen by the pool with the other American passengers and stand for the national anthem...the grill was also open late that night, so we could indulge in burgers, hot dogs and fries. I will never forget the look on some of the crew's faces when Big Boi performed in that giant fur coat for the halftime show! As far as entertainment, we liked all the shows, but especially Davide, the tenor and "The Voice at Sea"...where passengers competed in a sing-off. All competitiors got encouragement from the audience and we had a little nationalistic pride when an American won. Bingo was done a little differently with push-in cards and the caller reading off the numbers in 5 or 6 languages...again, FUN! I didn't buy a drink in a bar, but my son and his fiance did and they said prices were even a bit lower than those in Vegas, where they live. We only took one tour with Costa...in Jamaica...and it was well-run with awesome guides. They only spoke English, so I'm not sure if the Europeans enjoyed it as much as we did, but most of the activities did not really require a narration. We loved the dance lessons and shout out to the Latin Dance team who would dance with passengers in one of the bars at night. The musicians at all of the venues were excellent....if you like to dance, you will LOVE this ship! Cabins were okay...maybe a little dated, but comfortable. Many complain about lack of turndown service...I think most of us are capable of doing that ourselves. My room was always made up when I returned from breakfast, gym and spa. We had second dinner seating, which started out tough for us, being American, but we adapted by eating a salad or dessert at the buffet and then going down and having a delicious dinner in the dining room. I have seen complaints re charges for pizza and burgers...you can eat those for free at lunch...no need to pay at all. As our itinerary progressed, we were actually glad for late seating, as we got back late at some of the ports and would have rushed to get to the first seating. I used the spa and gym daily...part of the reason I only gained 1 lb, despite indulging in dessert 2x/day. Both are excellent and the spa package was a great value...especially during sea days. Be sure to register your credit card at one of the kiosks when you get on the ship (this was one of my only complaints...why can't you register it upon check-in at thea port?) or you will need to settle your bill in person at the Hospitality Desk, which had a very long line as our trip concluded. My only other complaint has nothing to do with the ship or cruise, but just that the Costa customer service department in the US had an incredibly long wait time on the phone before I was even connected with an agent...and that they would not return phone calls or emails. All in all, a fantastic cruise...one of the best I've been on...and it had little to do with the ship, but mostly because of the atmosphere. I lived in Germany for 3 years when I was much younger and loved it...I always found that if you travel to other countries and want things the same way as they are at home...maybe you should just stay home. Read Less
Sail Date February 2019
No matter what nationality you are, when you travel with Costa Cruise you will become Italian and live in an atmosphere full of love and human warmth. Italians are different from everyone, they are unique in the way they live their ... Read More
No matter what nationality you are, when you travel with Costa Cruise you will become Italian and live in an atmosphere full of love and human warmth. Italians are different from everyone, they are unique in the way they live their lives with others. The secret is in human contact, in the way they make you feel comfortable and important at same time , they know that everyone has a weakness for good food, pizza, pasta. wine, sweets and the beautiful Italian and Neapolitan melodic songs, I have had experiences with other Cruise Companies as: Carnival, Princess and Royal Caribbean but with Costa I reserve indelible memories, I do not exaggerate but the cleanliness that I have always found on Costa Cruise ships I have not found them from any others Cruises Ship For this and more if you decide to take a cruise I recommend Costa Cruise My next cruise will be with Costa Cruise again Read Less
Sail Date January 2019
Initially chosen for the price......and as we live in Florida very easy access. I always read cruise critic and in most cases have agreed in general with the comments. I admit I was a bit concerned about this cruise from reviews I had ... Read More
Initially chosen for the price......and as we live in Florida very easy access. I always read cruise critic and in most cases have agreed in general with the comments. I admit I was a bit concerned about this cruise from reviews I had read....prior to the cruise. Embarkation was quick and went very smoothly..we arrived at the port about 12 noon. Dropped our bags, parked the car and walked into the terminal and after a very brief scan of luggage and person onto the ship. photos were made as we entered the main area of the ship on deck 2. The ship is beautifully maintained ...artwork and colors were very tastefully done in an Italian baroque architecture style. Note: All announcements were made in multiple languages with the primary in Italian...then onto English, French,Spanish,German...etc. I found this a nice touch as it made us feel we were farther away than the Caribbean is to us as Florida residents. We were then directed to the buffet are on deck 9 for lunch. It was quite good with a large variety of hot and cold dishes. After lunch we did a bit of exploration then headed to our cabin. We had a basic balcony cabin which was very nice, bathroom and room about standard for most balconies we have encountered..but pleasantly surprised by a long ,comfortable leather sofa for seating area. The balcony was very nicely sized and had comfortable seating as well as a table for drinks or snacks. Our balcony was fully covered and felt very private. Dining was a choice of traditional first or second seating or the buffet. (No anytime/flexible dining on this ship) We had been assigned the second seating which was at 8:45 PM...at a table for 8. Our table mates were quite enjoyable and we looked forward to the evening meal. The entertainment was terrific...great singers and dancers....good quality shows. We even had the opportunity to be entertained by an Italian tenor who was magnificent. He had such a beautiful voice and he sang both modern tunes and opera..it was such an emotional performance. The activities team was really enthusiastic and great at getting the passengers involved in many things from singing, dancing to exercise and games on the pool deck. This was a very talented group of young men and women. Super friendly staff and highly visible around the ship. The Captain and officers were highly visible and frequently joined in with events about the ship. Service was excellent and the quality was as well. Our cabin steward was great and met our every need. The ports were very familiar to us as we do a lot of Caribbean cruising so we opted to stay on the ship the entire trip. This turned out to be a great choice..lots to see and do, The main pool on the Lido deck has a retractable roof so we were very comfortable even with not so perfect weather. There was a large back deck on Lido as well with restaurant seating and another pool. On New Years Eve we went to specialty dining in the outdoor restaurant for lobster and champagne...again fabulous with a live band playing reggae. Lots of comfortable seating all over the ship..so Sea days were not an issue. Loved the Casino, very bright and laid out nicely, Good variety of tables and slots for everyone to enjoy and "non-smoking" at all times. I wish every ship had this policy. We are not smokers but the designated areas seemed to be located so as to provide minimal contact with the general areas....even on the open decks. We were not traveling with children but there were many vacationing families on board. There appeared to be many programs for all ages and they had a Captain and Princess for a day program that was adorable. On the last night at sea they had a special reception in the main salon especially for the children...the boys were dressed in the Captains uniforms and the little girls in beautiful gowns, They had a small parade into the room, were each introduced to the audience and then had a special dance with their parent. It was a lovely event. Disembarkation was a breeze....we did walk off...gathered at the ramp exit on deck 2 at 6:20 am as instructed the day before...by 6:35 we were headed off the ship..thru terminal and in our car by 6:45. Amazing! Looking forward to another COSTA cruise in the very near future. Read Less
Sail Date December 2018
My daughter and her family included me as a whole family Christmas vacation. None of us had ever been in a cruise before. We loved every minute of it. We loved our dining room experience. Service was impeccable by Joseph. My cabin was ... Read More
My daughter and her family included me as a whole family Christmas vacation. None of us had ever been in a cruise before. We loved every minute of it. We loved our dining room experience. Service was impeccable by Joseph. My cabin was always clean and neat. Irwandi was extremely friendly and polite. He was eager to help with anything. The rest of my family had the same experience. We loved the shows and really enjoyed the piano man who was above and behind the bar in the main lobby. He had an amazing voice! Every night after dinner we sat there, had a few cocktails and enjoyed the music. We also made some new friends! We had a problem with the boys, ages 14-20. Their wasn’t really any type of entertainment for them. We learned everything was being setup for Peppa Pig. The arcade was closed and everything was focused on much younger kids. Our boys got bored. They said they still had s great time but they did get bored. Our trips to the stops were enjoyable. We did not get to do any of the excursions. We had a catamaran scheduled, but it was cancelled due to weather. We had another let down when we got to Miami, our airboat tour was sold out. We had some weather issues, high winds, some rain, but you can’t control the weather. When we had to leave the ship in Miami and wait to return to the ship...wow! That wasn’t well thought out. The majority should not have to wait for hours to get back onboard because some people did not obey the rules. We sat quietly but as the wait got longer, the people who had been there for a very long time got pretty rowdy. There was shouting, yelling, booing as the late stragglers finally made their way off the ship. Something should be done about this. Some financial penalty should be issued to those stragglers. All in all we did have a great cruise. One of my grandsons and I practiced Italian with the app on my iPhone. We all decided that being on a ship that was not American was interesting and fun. We got to experience so many different things. Oh, our cruise plans were made about 2 weeks before we left. It was a complete surprise to me because it was a Christmas gift for me. It was a good one!! Read Less
Sail Date December 2018
We chose the cruise for the price and the ports of call. The staff were really attentive and accommodating. The food in the restaurant was always good, very different from American food. The ports of call were very nice ... Read More
We chose the cruise for the price and the ports of call. The staff were really attentive and accommodating. The food in the restaurant was always good, very different from American food. The ports of call were very nice places. The ship was always clean, and our rooms and bathrooms were always clean. The few things lacking were the Availability of drinking water and ice during meal time. Some people complained about the food quality, but all of our food was always good. I think the value for our dollar was really excellent. Read Less
Sail Date December 2018
We chose this cruise because it was affordable and had good itinerary. Great service, polite and intelligent people and personal. Embarkation and Disembarkation was smooth and quick. Ship is very clean and gorgeous, room is big ... Read More
We chose this cruise because it was affordable and had good itinerary. Great service, polite and intelligent people and personal. Embarkation and Disembarkation was smooth and quick. Ship is very clean and gorgeous, room is big enough for 4 people and balcony is pretty big. My mom spent most morning and evening time on the balcony because she loved that amazing view and light breeze. Delicious food in Buffet on 9th deck. It was our favorite place to eat because they have so many different dishes and every day they add some new dishes and we could pick what we want and when we want. Seafood, variety of tea, yummy juices, and delicious croissants was our favorite food. (they have a lot of great and deliciouse food there! : different kind of meat, pasta, pizza, salads, fruits and appetizing desserts ). We loved to watch free dance classes (everybody may participate) and evening entertainment. Read Less
Sail Date December 2018
We already took a Costa cruise in the Adriatic sea and enjoyed it. So we decided to go on another Costa verses switching to another cruise line. We joined the Costa Club and had some perks for going again. We booked directly with Costa ... Read More
We already took a Costa cruise in the Adriatic sea and enjoyed it. So we decided to go on another Costa verses switching to another cruise line. We joined the Costa Club and had some perks for going again. We booked directly with Costa but used the Italian booking site. We received so many perks and extras for booking via the Italian site. We had a Balcony Premium for 2 adults and 2 children.(8 and 12) it was a great amount of space. We weren't ontop of each other during the week etc. We brought our own 220V extension cord so we could plug in all our devices. The food was great. This boat had an option of "Open Seating" for one of the evening meals. Same menu as the "Fancy" service dinner, but quicker (it seemed) and I felt better for our family. The service crew was amazing. My husband was practically a celebrity at the end of the cruise with many of them knowing his name and saying "Hi" around the boat. The crew was also helpful and wonderful to our children. The kids club had more international kids on our last cruise, this one had many Italian so my kids didn't do the club much, but it was a good size club space and activity schedule was great. It would be great for younger children. We are use to the multi language environment, so the multiple language didn't bother us, we enjoyed it. Read Less
Sail Date December 2018
Recommended by friends who had been and we loved this cruise! Flew to Nice and used the Costa coach transfer to Savonna. Embarkation was very efficient and cruise terminal in Savonna comfortable. First stop was Marseille, the cruise ... Read More
Recommended by friends who had been and we loved this cruise! Flew to Nice and used the Costa coach transfer to Savonna. Embarkation was very efficient and cruise terminal in Savonna comfortable. First stop was Marseille, the cruise terminal is about 10km from town centre with free bus shuttle provided by the port. In Cadiz the railway station is right next to the terminal. In Madeira, St Martin, St Kitts, Antigua and Martinique we shared minibuses or taxis - we were in party of 4 - for 25 to 30 USdollars or euros per person. In Philipsburg the water taxi is great to get you to the beach. Five days at sea were very relaxing with good activities . We enjoyed the Italian course with Marco and took part in table tennis "tournaments""- we had brought our bats. Food on the Pacifica was superb, our waiter Ramir very helpful and spoke good English. Got a delicious birthday cake for only 11 euros - and card from captain. The entertainers dealt brilliantly with all the languages, shows were good and plenty of live music and dancing in bars. We left the ship in Guadeloupe and disembarkation was quick and efficient. A great cruise and would definitely go with Costa again Read Less
Sail Date November 2018
We had an amazing time during our stay on Costa Victoria mainly because of the nice friendly and helpful staff. We travelled with our 7 year old son who was treated like a Prince by all staff on the ship but mainly the animation team and ... Read More
We had an amazing time during our stay on Costa Victoria mainly because of the nice friendly and helpful staff. We travelled with our 7 year old son who was treated like a Prince by all staff on the ship but mainly the animation team and kids club. Ferdy and Sara were exceptionally good with him, most of the staff is Italian nd most of the guests were French spraking but they all made my son included and welcomed. I was happy my son made so many friends even though he can only speak Polish and English, the language is not a barrier he loved his time in the kids club. The animation team work so hard, special thanks to Ralph who was the kindest person on the ship, Francesco the sports instructor and crazy Marco. The staff at the restaurant were incredible as well and made up for the bad food at times. Donna the waitress is so lovely and helpful always smiling. The exurcions are terribly expensive, it's much cheaper to get something on the land. WE MET SO MANY nice people on the ship and on the land and visited hidden gems and that's what we are grateful for. The food, drinks packages and service charges are things we want to quickly forget about ;) Thank you to the staff of Costa Vicortia who made our journey so special Read Less
Sail Date November 2018
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