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13 Helpful Votes
Sail Date: May 2016
I was interested in doing the islands of the Western Mediterranean and after a fair amount of research the Costa Fascinosa had just what I wanted. There were any amount of queries from friends and family...why Costa? My answer was ... Read More
I was interested in doing the islands of the Western Mediterranean and after a fair amount of research the Costa Fascinosa had just what I wanted. There were any amount of queries from friends and family...why Costa? My answer was ‘the route’. I must say that from the point of embarkation the whole trip was a delight. We had a mini suite which was neat and clean, fruits, sparkling wine, a large room that allowed plenty of sunshine. A 40ft balcony that wrapped around the suite was convenient to sit out and enjoy the sunsets. The room was on the port side so we could see the islands as we approached each one. The on board credit of $400 was sufficient for a wine/drinks package for the 7 day trip, and for on shore excursions on Ibiza and Pompeii. There were ample options for meals from breakfast to dinner, and later. Bars were open all the time and service was prompt and efficient. The weather end May/early June was great so one was able to enjoy the outdoors. We chose the first dining option at 6:45pm and had a table for two which was nice for quiet time at the end of every busy day. There was enough opportunity to mix and talk at the breakfast and lunch buffets. There was a lot of on board entertainment which one expects on a cruise for adults, children, fitness fiends, gamblers, dancers and the like. Each night a ‘Diario di Bordo’ was slipped into the suite giving us a whole lot of useful information about what the expect the next day i.e. the temperature, the condition of the sea, news from the bridge, a write up about the port, various entertainment on board, different meals at different locations on the ship, departure details for off shore excursion etc. The ship was clean, the staff efficient and eager to please the 3000+ passengers on board. Our credit cards were linked to our Costa cards which automatically debited any on board purchases and the billing was seamless right up to disembarkation when the Costa cards were returned and our accounts closed. Great job. The disembarkation was executed with precision and that clearly showed that the procedure was backed with loads of experience over the years. All in all...great trip..Gracias Costa....keep sailing. Read Less
4 Helpful Votes
Sail Date: May 2016
Costa is a good provider of fun, food, pleasure. While the quality of the shows has deteriorated and the experience of the Medusa Restaurant was embarrassing, the overall ship is to die for... the service is as usual, excellent. Must ... Read More
Costa is a good provider of fun, food, pleasure. While the quality of the shows has deteriorated and the experience of the Medusa Restaurant was embarrassing, the overall ship is to die for... the service is as usual, excellent. Must admit, the creativity of the four star chef was not top-of-the-mark. Now then, they have changed the drinks package. So if you get the 25 euro a day rather than the 29 euro, your disappointment factor will be high. What is advertised, what you find on the table provided menu cards versus reality - well good luck, And getting into an argument with the bartender will only frustrate the issue, especially when you have the paperwork in front of the two of you. Beware! Costa is Italian. Each port was as are ports today, full of tourist shoppes, tourists and if you think I would pay 17 euros to walk to Dubrovnik wall, you must think little of me. We don't take the cruses just for the stops, they are at best secondary. Our reason is the ship and she is a beauty. Read Less
6 Helpful Votes
Sail Date: May 2016
First time with Costa Cruises. The ship and accommodation was magnificent. The entertainment in the theatre and by the Latin dance team was excellent. Room cleaning was good. Bar waiters do not harass you to buy drinks, they ask once and ... Read More
First time with Costa Cruises. The ship and accommodation was magnificent. The entertainment in the theatre and by the Latin dance team was excellent. Room cleaning was good. Bar waiters do not harass you to buy drinks, they ask once and place a napkin on your table to signify to other waiters that you have been dealt with. However, I thought Costa let themselves down in several ways. 1. On board gratuities are compulsory therefore service suffers. 2. Prices quoted in bar menus do NOT include a 15% service charge. 3. Sales stalls are set up in high volume walkways causing congestion and making it difficult to move around. 4. Charges are made to get from the ship into the town where you are docked. These are excessive e.g. Ibiza Town - Costa charge 12.95 euros, the local bus from the port is 5 euros return. The time at each destination could have been arranged better e.g. 6 hours in each of Naples and Barcelona as against 18 hours in Ibiza. Read Less
22 Helpful Votes
Sail Date: May 2016
I don't think a lot of people with positive feedback do the reviews, you only see the negative ones. We where a group of 8 people ages 35 to 47 from South Africa (yes we where the noisy bunch), Booked from Istanbul to Venice. ... Read More
I don't think a lot of people with positive feedback do the reviews, you only see the negative ones. We where a group of 8 people ages 35 to 47 from South Africa (yes we where the noisy bunch), Booked from Istanbul to Venice. Costa change itinerary from Istanbul to Venice, they booked our plane tickets and transferred us on there cost and gave each of us a $150 credit towards our on board purchased. Do opt for the drinks package because a beer or 2 , glass of wine and a coffee wil be more than the drinks package cost per day. The food in the buffet was good and the we had most our meals there. The couple of times we did the formal restaurant, it was good, just remember to feed 700+ people in the first sitting does take time so opt for the later sitting, but then you miss out on the entertainment. Most guest where Europeans so language was sometimes a problem but we always managed to find out what we needed to know. TV in English only on news channel, but you are not there to stay in you cabin, go for i swim or explore the places you visit, entertainment on board was more than enough. Bar staff was friendly and helpful. Swimming pools where cleaned every night. Cabins where clean and although not very big, more than adequate. Staff was friendly and very helpful. Excursions organized by Costa are expensive, but if you are capable use local transport at fraction of the cost. for eg in Dubrovnic a cab for 8 to old city cost 15 Euro there and another 15 Euro back, but from Costa it wlll cost 11 Euro per person. Food and wine bought on places you visit does get taken away, but they deliver it to your cabin the night before departure. Negatives: Europeans are rude and will push you out of the way in the food lines, but then again, you are on holiday, have that extra glass of wine or 2 and wait for the rush to be over. Read Less
5 Helpful Votes
Sail Date: April 2016
We chose the Costa neoRiviera purely because of the itinerary - we wanted to start in Istanbul. The departure was changed to Athens but we had been there before so it was a disappointment, although understandable in the circumstances. What ... Read More
We chose the Costa neoRiviera purely because of the itinerary - we wanted to start in Istanbul. The departure was changed to Athens but we had been there before so it was a disappointment, although understandable in the circumstances. What wasn't so understandable was why we were still flown to Istanbul for a 4 hour wait for transfer to Athens, leaving us arriving at the ship at 12.30 on 26th unable to eat or drink because all facilities were closed for the night. Customer service staff weren't all that helpful and to be fair a cold snack was later sent to our rooms. Despite having been to Athens already, we really enjoyed seeing it again. Exiting the port we were offered a 15 euro transfer for 3 to the Acropolis which on discussion with the driver became a 50 euro day tour of Athens with return direct to the ship which we found to be great value. The weather certainly plays its part in influencing your memories of the Greek islands and we were not disappointed. Mykonos was our next stop, really no need for any excursions, the town is lovely in itself, and a water bus takes you there for 2 euro, no need to buy expensive transfers. We headed for Delos on a guided tour and it was better than we expected, a mini Pompei. Santorini was reached by tender, but our Costa excursion was really a glorified bus trip to two villages, which, while worth visiting, were swamped by the occupants of two cruise liners, and the guide on our bus added little value to the day. However the island is beautiful and if you can force yourself to put the crowds to one side it was a great day out. We are, after all, part of the crowds ourselves! Our bus trip did include the cost of returning to the tender boats by cable car. Argostoli on Keffalonia was less impressive, nice to see but not worth going out of your way to do so. We had a private excursion, not a Costa one, and it was just ok. Quick tour of the area and a wine tasting, but nothing exciting. Anyone visiting this island could have as good a time just walking into the town which looked nice. Other guests were not impressed with the Costa tours they went on. Dubrovnik was spectacular. Heading to the cable car we again hit on a taxi driver who took 4 of us up to the cable car viewpoint but stopped on the way at a few other vantage points to allow photos. it was cheaper than 4 cable car tickets and we had better views. We then walked the walls, as everyone does, and it was impressive. Again, the weather did us many favours and on a wet day I'm not sure the same impression would have been made. Rain did greet our arrival in Venice for the end of the trip but it dried up as we docked and we walked from Piazzale Roma to San Marco and enjoyed it immensely despite it being our 4th visit. Venice always pleases. So all in all it was a great experience. However Costa could do some little things to enhance the experience. The buffet breakfast was a chaotic free for all. Staff and tour guides put this down to the arrival of the first 600 Spanish guests for the season, who really don't know the meaning of manners. However from earlier reviews of this ship we had been pre warned, and really on any ship when all occupants need to exit the ship at the same time its going to be hectic no matter how you organise it. But if Costa had opened at say 7.00am instead of 7.30, and had provided more than 4 coffee machines for 1600 guests it might have been better. After half an hour two machines usually packed in so it was a road rage type atmosphere around the 2 remaining coffee machines. Otherwise the food was fine, nothing spectacular, and the restaurant evening experience was good. We were not offered our choice of sitting but were told by a tour guide that the Spanish and Italians got the 10 pm sitting and us northern europeans got the 7.30 sitting. Lucky for us as I'm not sure I'd have lasted till 10.00. Staff and stateroom were fine and the ship itself was in good nick for an old ship. It clearly caters for Italians and knowing this in advance you just get on with it. Lots of shore excursions were cancelled because of low numbers but only after we had sailed, leaving short notice to re-arrange. Obviously you couldn't go to outside companies at this point! We had one cancelled on Santorini and as outlined above I'm not sure the alternative was value for money. Excursion staff weren't exactly sympathetic, using the shoulder shrug as the international language of communication. The fellow guests were the rudest I have come across, but on the other hand we did also meet some lovely people every evening. All in all it will be a great memory for us due to the ports of call and the lovely May weather. One person travelling with us was on her first ever cruise and far from being put off, is now seeking out a second cruise for later in the year. To sum up, you probably get what you pay for, and if the itinerary is what you want this compensates for other shortfalls. Read Less
19 Helpful Votes
Sail Date: March 2016
My best friend and I jumped on this cruise in March 2016, we embarked on Sydney and disembarked in Dubai. The ship is beautiful, and isn't to big, It's as clean a a whistle, and easy to find everything. For the first couple of ... Read More
My best friend and I jumped on this cruise in March 2016, we embarked on Sydney and disembarked in Dubai. The ship is beautiful, and isn't to big, It's as clean a a whistle, and easy to find everything. For the first couple of days we were lost, there was no live music on the top decks, no music. And everyone was over 70 years old.. We panicked at first thinking we were going to be bored to death. Being a world cruise, it was full of all nationalities and people with money. So, being a world cruise, I guess they don't want bands playing and music going, they are there to relax. The staff were very friendly, and most seemed fairly happy. Our room guy annoyed me a bit, knocking twice and whaltzing in, to find we hadn't had time to get to our feet and answer the door. The towels etc, were changed twice a day. We didn't use the laundry ( it was $2 per piece of clothing ) so we washed in our sink and made a clothes line on the balcony. The balcony was a really good size, better than any other cruise I've been in. You can also smoke out there. Breakfast in the dining room was nice, all types of food to choose from, and the only place you'll get bacon to go with your eggs. Lunch was in the buffet, and a huge variety. Dinner was always in the dining room as the buffet was closed for dinner, which was a pain on gala night, we didn't take fancy dresses for those nights, so we couldn't go in there. I loved that I could get a cappuccino at every bar, and was included in our drink package . The drink package was really reasonably priced at $23 au per day. Entertainment at night was ordinary, we would walk in, and walk straight back out. Opera mostly. There wasn't much to do, not a great deal of activities. Not much in the way of shopping on board. The shop didn't have paracetamol or things like that. The other thing I would say, is that the air con on the higher decks struggled as the weather was very hot and humid. We had to take ourselves to our room for a few days at sea, it's the only place that we could get cool. Would I go again?? Yes yes yes!!!! A holiday is what you make of it. Stop whinging about silly stuff, and enjoy your time on this beautiful ship. Read Less
6 Helpful Votes
Sail Date: March 2016
This cruise exceeded all our expectations. Accommodation, ship, staff and the food was simply some of the best I have had on my dozen cruises. The passenger make up was mainly Italian, but few English but many English speaking foreign ... Read More
This cruise exceeded all our expectations. Accommodation, ship, staff and the food was simply some of the best I have had on my dozen cruises. The passenger make up was mainly Italian, but few English but many English speaking foreign nationals. My one concern was safety. We attended the lifeboat drill, were actually some of the first there and led our line. It was disappointing to see some of the staff pay scant attention to what was going on and chatting during instructions in languages other than Italian. It also went on for 45/50 minutes, far too long. But hey when your most infamous ship is Costa Concordia why not? However, a day later we received curt letter asking why we hadn't turned up for the drill. We told reception we had been there and had time dated pictures to prove it (our family insisted we didn't miss it because of ship's reputation and we sent them pictures). They told us not to worry, but next day another letter asking why we missed a second drill and ordering us to watch something on tv and sign a form to say we had...and so it went on - and we got more and more cross. Repeated visits to reception ...to get off our backs, and while it might be considered admirable to pursue this - apparently staff should have swiped our cards on the day to show we attended. If it hadn't been an exercise they might needlessly be looking for us when we were on deck in line where we were supposed to be. Staff were very lax. So Costa clearly not learnt their lesson. Much to improve in safety marshalling. The rest was awesome and drinks package worthwhile. Really fab cruise, we managed Savonna, Milan on extra time plus Valencia (good), Palermo (dump), Naples (superb), Palma (lovely), Barcelona - speaks for itself. Entertainment was superb. Read Less
44 Helpful Votes
Sail Date: March 2016
Most of the highly critical reviews are unfair. Do your homework - this is an Italian line catering primarily to Europeans. If "foreigners" and hearing other languages upset you then stay home and go to Epcot instead. All crew ... Read More
Most of the highly critical reviews are unfair. Do your homework - this is an Italian line catering primarily to Europeans. If "foreigners" and hearing other languages upset you then stay home and go to Epcot instead. All crew members speak fluent English so that will not be a problem. A great variety of good food available at all meals... but (particularly on long cruses) do not expect fresh seafood or American style steaks. Most excursions were excellent and a good value and impossible to duplicate on your own. Spring for a beverage package - Brindiamo gets you unlimited wine, hard liquor (Johnny Walker Red, but not Black) as well as sparkling water, sodas juices whenever you want it. Service staff were amazingly pleasant and hardworking, as swell as fun. Onboard entertainment was fun...from Opera, to popular music to comedy and magic shows, as well as passenger participation contests like the "Voice of the Sea" competition.. More onboard enrichment activities would have been appreciated. Only one on-board lecturer covered Italian language lessons as well as lectures on history and culture. Overall an excellent value with the understanding that you are not booking (or paying for) a "premium" Read Less
2 Helpful Votes
Sail Date: February 2016
This was our first cruise on Costa. We were apprehensive because we never cruise on Costa before. Favolosa is a beautiful and great boat, maybe the decor is a bit to roccoco for my taste but the service is top notch. We were upgraded to ... Read More
This was our first cruise on Costa. We were apprehensive because we never cruise on Costa before. Favolosa is a beautiful and great boat, maybe the decor is a bit to roccoco for my taste but the service is top notch. We were upgraded to a suite with balcony which quite large, with many closets, a great bath with 2 sinks and a jacuzzi tub and shower. As were on a suite we had a choice of different pillows. The bed was king size. We took the private valet service for 100 Euros which included fruit and chocolates everyday, a bottle of Prosecco the first day and a dinner at the Club Favolosa. Our valet was from India and he was fantastic. The balcony was big and two large lounge chairs and a table.. I used the jacuzzi tub every night before the show and dinner. The shows were all very nice, we loved them. Now let's talk about the food: - Breakfast: we took our breakfast every morning at the suite free of charge. Eggs Benedictine were fantastic as well as the waffles, breads and pastries. The orange juce was good and the coffee excellent. - We usually had lunch at the buffet which for us was quite good (as we love Italian food). The selection were salads, foccacias, various meats, fried calamari, cod, etc. They had good mini cannolli and great panna cotta.. At the aft pool, we usually had a beer and a pina colada (we did not take any drink package). La merenda (afternoon snack). This was quite good, you had a choice of foccacias, mini sandwiches, pastries and cookies (coffee was free as well as water). Dinner: for dinner, I have a mixed review. Some nights, it was very quite good, others not. For example, we did not like the Bruno Barbieri dinner of 2016 (it changes every year. We tried the 2017 one on Costa Diadema which was excellent). For instance our dinner at Club Favolosa one night was awesome. As starter, we had lobster Ceasar Salad and as main fantastic lamb chops. As dessert, a great panna cotta. To drink, we had a carafe of Chianti red wine. During the shows we drank Spritz or Prosecco. Read Less
18 Helpful Votes
Sail Date: February 2016
I really Don't know what people are moaning about with this ship. We had a fantastic cruise. We have sailed with RCI and Celebrity in the past and were pleasantly surprised by how well the Costa Diadema stood up against the ... Read More
I really Don't know what people are moaning about with this ship. We had a fantastic cruise. We have sailed with RCI and Celebrity in the past and were pleasantly surprised by how well the Costa Diadema stood up against the bigger cruise lines. The food was really good in the main dining room but with a very Italian style (after all it is an Italian ship) The hot breakfast was in the main dining room and served until 9.30 not 9.00/ Also at no time were we rushed out of the restaurant and found all the staff to be friendly and courteous with us at all times. Maybe we did not have a bad attitude though which people who work in the service industry respond well too. Yes you had to pay for Pizza and Ice cream but this is the way cruising is moving forward . All the big lines offers pay for dining options. The pizza was only 6.50Euros with a dessert not exactly going to break the bank and it was very good !! The room was spacious and cleaned every day. Our cabin steward was very nice as were all the others who we spoke to in passing . It is a lively ship and not the kind of ship you would go on if you are looking for sedate tea dances etc. We found most of the shows and music in all the bars lounges and theatres were in English rather than Italian. I don't understand what people are complaining about. The theatre shows were also great .Big shout out to the great opera singer from Cardiff !! All the staff around the ship spoke English very well and we had no issues with language at all. If you needed water with your meal just buy the drinks package. We opted for the Piu Gusto package which include all Water soft drinks, wines and spirits cocktails and premium coffees. It was great value at 150 euros including gratuities each and we could drink whenever and wherever we wanted. The spa area was really nice and we booked the week package which was good value again most new ships are operating a pay for spa programme now so nothing different there either !! I would personally ignore the moaners and give costa a go. It is great value for money !! Some of the small issues like waiting for lifts etc we have had on all our other cruises. Its just what happens on a big ship !! Read Less
12 Helpful Votes
Sail Date: January 2016
We start our cruise from Dubai. I called before it and checked when embarkation starts to Costa hot line. They confirmed at 8 om so we stayed in our hotel and arrived 7.30 pa. No lines, very quickly registration and we got our cabin ... Read More
We start our cruise from Dubai. I called before it and checked when embarkation starts to Costa hot line. They confirmed at 8 om so we stayed in our hotel and arrived 7.30 pa. No lines, very quickly registration and we got our cabin immediately. I was surprised as before with MSC or Royal Caribbean we had to wait for a while. Cabin not big but very comfortable and well organised. So we 2 adult and kid with 3 big languages felt of. I expected all bad from Costa as I read lots of negative reviews, and choose that cruise only of ports of call. And I was surprised in good way. Very good food at 11 deck restaurant. Very good bar service there. We went few times to 5 deck resturant but i was disappointed - too many time to wait dinner some days took near 3 hours. So we stopped to go there and visited only 11 floor. Food was same but more variety, better service and smiling su- chef Edgar always recommend what is better to try. Our kid is very bad in eating - there he ate all without any problem. Yes you can not have coffee or tea at lunch or dinner, but it's not very useful in the evening and was avaliable 4- 5 p. All staff was very friendly, smiling, saying hello and bye. Ready to help. Even busy managers played with my son and you feel like big friendly family all around. Quality of drinks very good, we ordered some cocktails sometime in the evening. We're served very quickly. Thank you Jose ))) I took cappuccino ever morning at pool bar - when it opened, and it was delicious - love illy. Thank you bar staff - still remember sun raise ))) I like animation team. Every morning - gymnastic, games, tournaments. We participated in most of activities and have great fun. Shows were good. Not the best I see, but not bad. Some of them are very nice. Even my son participate in one with muppets. Till today he is reminding that and laughing. Few times we went to disco and dance. But they were just few people there, so not too funny. Very clean everywhere. I made gymnastic very early and see how pool boys clean all. Same in the cabin, and all over the ship. Good music in bars. Only dancers from Grand bar were not very friendly, like doing hard boring job (only one minuse). And main- we have late flight in the evening and they let us stay!!!! Till 11.30 p.m. and that is great. As be very hard to stay so long in airport. And lots of people departure late. So main- I was ready for average cruise according review I read. But it was amazing. Friendly staff, good service, tasty food, fun animation team, not bad shows. Good music, bars and restaurant. It was amazing cruise, with very interesting ports of call. And I will try with Costa other cruises. Read Less
16 Helpful Votes
Sail Date: January 2016
This ship is the replacement for the ill fated Costa Concordia and is a very large ship at well over 140000 tons and 4000 passengers. Having said that, it is very well designed and appointed and we much prefer it to say Britannia, which ... Read More
This ship is the replacement for the ill fated Costa Concordia and is a very large ship at well over 140000 tons and 4000 passengers. Having said that, it is very well designed and appointed and we much prefer it to say Britannia, which is a similar size. Cabins are well laid out, ample bathroom space and large balconies, again much bigger than Britannia. It has lift shafts in the Aft,Mid and Forward sections of the ship that serve all floors. On sea days we did not feel that there was a shortage of seats in common areas and bars, but in common with other ships, the cafeteria is a problem, when trying to get a seat at busy times. Food is good in all freedom restaurants, with good menu choice and standard items daily. No waiting to get seated in any restaurant at either breakfast or evening dinner. Slightly slower at lunch times for some reason, perhaps less crew/waiters available due to shore leave. The shows were very good quality and a good mix of artists. It should be noted, that the passenger list is mainly Italian, Spanish and French (not many Brits), so formal nights are less and not so many black ties around, more suits and jackets. The deck areas are spacious and the walking deck (deck 7) is very nice indeed.Plenty of evidence of Officers/management around the ship, which we think is a welcomed thing, unlike the poor ratio on P and O ships. Service levels and friendliness are also very good on this ship. Drink prices, however, are a little steep, even with a drinks package. Embarkation and disembarkation were both quite efficient, considering the ship size. We went on two ship excursions (Rome and Sardinia), both were good quality, albeit at a price. A very nice winters break all in all and with an extra day in Barcelona prior to the cruise, we flew home in good spirits. Read Less
12 Helpful Votes
Sail Date: January 2016
Fantastic first time cruise with Costa! The ship is awesome, very glitzy and modern, clean throughout. Facilities are diverse and finished to a high standard and with the latest technology. A good feature is the costa mobile app which ... Read More
Fantastic first time cruise with Costa! The ship is awesome, very glitzy and modern, clean throughout. Facilities are diverse and finished to a high standard and with the latest technology. A good feature is the costa mobile app which allows you to chat freely amongst passengers using your device. Internet is affordable and they offer several plans to suit your needs Embarkation was a bit chaotic from a customer service point of view, and as a first time, they left us on our own and had a lot of questions. We boarded, was taken picture but still had no card. Then was told cards are in the room. We had questions and intuitively with the info in the cabin and help from guest relations felt more settled within couple of hours, at least before the first show commenced. I feel staff overall are very unfriendly. Possibly not by choice because it is a crowded ship, and possibly understaffed? Or just lack of emglish skills... First signs of this became apparent on an evening dinner At Corona blu restaurant with very slow service. On the other hand the girls at the hospitality desk were very attentive and courteous. Something worth mentioning is that the ship takes new passengers on every port. Can feel chaotic at times as new people embark and partake in the drill, etc No happy hour on drinks but they do have special promotions, the bellini and aperol spritz are worth a try. 5 and 8 euros respectively. Very satisfied with the Club Diadema restaurant choice. Generally if you have to pay you will be treated well. On this note, the spa is worth a look. At 35 euros the day pass it can be pricy but again the facilities are worth the price. Buffet crowded as you would expect but there was a varied menu each day and is worth highlighting the pasta. Very creative and tasty dishes as well as a generous salad bar Breakfast good, you have to go to deck 3 to get eggs. A lot of pastry generally as well as meat , peosciutto ham, cheese etc I recommend going on Diadema, although as an avid royal caribbean cruiser, if i see one option of each that i like at the same price , i will go with royal caribbean. Conversely if costa offers the best price, i will be happy to sail with Costa again. Truthfully , not knowing italian and staff not so friendly, possibly due to low level of english, makes me feel a bit dissatisfied. The ice creams from gelateria amarillo are amazing , at 1.50 euro the scoop. Plenty of choice. Discoteca pietra di luna is worth a look, very classy and great sound system with light functions. Read Less
1 Helpful Vote
Sail Date: January 2016
We booked this cruise because of its destinations and reasonable price. Having been on Costa before on several occasions, we were aware of the potential problem with few english speaking passengers but this did not detract from our ... Read More
We booked this cruise because of its destinations and reasonable price. Having been on Costa before on several occasions, we were aware of the potential problem with few english speaking passengers but this did not detract from our enjoyment. We travelled as a group of 8 younger pensioners into dancing and activities, all of which were excellent. Even the six days at sea from Tenerife to Buzios in Brazil were busy, dance classes, Stretch classes and the entertainment team were excellent. The decor of the entire ship was top class and the cabin, [an outside one for the first time] was well worth the extra. The buffet area was often a bit too hectic for us and we ate in the restaurant on most occasions. The food was certainly not as described by some reviewers and the menu changed constantly. We were more than happy with the quality and the service. We found that the shore excursions were way overpriced as is every cruise ship we have ever been on. Being fairly resourceful people, we just get outside the docking area and find a mini bus or similar and negotiate with the driver a price for where we wish to go. Invariably, the price is around one third of the book on board price. All in all an excellent cruise at a good price which is apparently going in reverse in March/April. Look for a deal!!! Read Less
11 Helpful Votes
Sail Date: December 2015
This ship is one of the largest of Costa Cruises. The checkin was very fast and efficient. Once we got on the ship, we realized how spectacular it was. As it was a special cruise New Year, it was almost maximum capacity, and still ... Read More
This ship is one of the largest of Costa Cruises. The checkin was very fast and efficient. Once we got on the ship, we realized how spectacular it was. As it was a special cruise New Year, it was almost maximum capacity, and still not face long lines for meals as many complained here. The public of the Costa Cruises are well diversified, many Europeans, Latin Americans, etc .... people around the world. They speak and make all anouncments in 5 languages in the ship, for everybody! The food was great, both for breakfast, as snacks, lunch and dinner. After withdrawing the breakfast at 10: 30h automatically already preparing the snacks buffets close to the pools, and at the same time already served lunch in restaurants from 12pm. For those who do not want to dine in the restaurant a la carte, dinner is served in the central restaurant, and is not served the same meal. We ate dinner every night at the restaurant à la carte, and I can say clearly that the food served is of excellent quality and very tasty, and the waiters are very helpful and friendly. The pools, as in any vessel in shipping days are well filled, but there are enough chairs for everyone. The entertainment is great in any space ship had some kind of activity going on, and meets all kinds of passenger preference. Theme parties were also very beautiful, well organized and great music. We hired the Intenditore drinks package, and it was worth it. The best ship beverage package, entitled to top drinks! Our cabin was a balcony, very spacious! super silent. With room service included and also gives the right to choose the round dinner. No doubt I will return to travel with Costa, great choice and cost benefit! Read Less
31 Helpful Votes
Sail Date: December 2015
If you are looking for upper class society experience, this ship is not for you. Costa Victoria is a very laid back, relax ship. Overall, this is a ship without big wow factor like rock climbing or ice skating rink. It is quite an old ... Read More
If you are looking for upper class society experience, this ship is not for you. Costa Victoria is a very laid back, relax ship. Overall, this is a ship without big wow factor like rock climbing or ice skating rink. It is quite an old ship, but some hardware have been upgraded since the editor review was made. Costa card now opens the door as well, so you can just bring one card around the ship. The inside room is tiny but the beds are very comfortable. I fall asleep almost instantly every night. Bathroom is small but for Southeast Asian size it is good. The most fabulous thing about the cruise is the programme newspaper. It tells you literally everything. It have every info you need on board and even reminds you about things you might forget. Following the programs will make you sufficiently busy the whole day. Shows at night is nice but we all feel that the Michael Jackson show could be better... Maybe there's too much emphasis on that one show. The other shows are equally good, if not better than Michael Jackson show. Food are OK, be warned there are A Lot of bread and cakes. If you are a rice person, there is always a pot of rice at the end of buffet line at Bolero. Sit down restaurant have rice options as well. The indian food are nice. Guests on board are all really casual. Staffs are friendly and helpful. Read Less
6 Helpful Votes
Sail Date: December 2015
Whilst the onboard experience was generally great there was an issue caused by land-side booking team who need to dramatically improve to provide a complete customer service. It is not just about the onboard experience. More of this at the ... Read More
Whilst the onboard experience was generally great there was an issue caused by land-side booking team who need to dramatically improve to provide a complete customer service. It is not just about the onboard experience. More of this at the end We have now done about 15 cruises and this is the second time we have been on the Diadema at this time of the year. The motivation is that in the last week of November and first 2 weeks of December this line and nearly all others in have bargains to be had. As a pre- Christmas break this is excellent value at around £300 for the week. This time we were accompanied by mother-in-law at 91 years old. A little frail and a touch of Alzheimer's but still game for her first cruise. She had always maintained that she couldn't swim so would not go on a ship where you couldn't see land at all times. I think my pointing out that if we did sink, no matter how close land was, she still couldn't swim anyway so the distance from shore didn't matter, may have persuaded her to try it. Or maybe she just wanted to be with her son-in-law. The ship itself is very nice, clean, well maintained and modern. The facilities are excellent and the crew are outstandingly friendly and helpful. Moving around the ship was easy and even with 4300 people onboard it didn't feel crowded except for the usual peak time crowds in the buffet. The entertainment all round is excellent. The headline shows were varied and really well done and we never failed to find a decent seat but we did always go to the theatre at least 10 minutes before the start. The music around the ship was very good and even the cabin entertainment was OK, with 10 English language channels. OK they were mainly news and 1 kids channel but this is still better than most. For overseas readers of this review there were plenty of channels in all the main languages as well. Well done for the effort Costa. Mother absolutely loved the shows, dancing and music. Almost as much as the Asti Spumante. The inside cabins are a good size, better than most, and are well serviced. There was ample storage for a week the lighting is good allowing individual reading without having to have the main lights on (take note Brittania). I really do not like shower curtains though and the water pressure in the shower could have been higher for me. But it was acceptable. Only soap was provided but other items were available on request. The main dining rooms are very attractive and the service is very friendly and fast except for one occasion. The gala menu was new and presented for the first time on this cruise. Supposedly it was devised by and Italian 7* Michelin rated chef. I didn't work this night with an hour delay before most passengers got their first course and frankly the food was nothing special. Frankly the executive chef is better and knows what can be produced on his ship for 4000+ souls in a short period of time rather than a restaurant based chef. I appreciate the experiment and sincerely hope they have now got it right. The food itself on gala night was not as good as the regular menus. We never had a problem finding something that mother would not only eat but also enjoy. Often the food presented was very similar to UK food but with a fancy Italian name. OK there were items on the menu that were very Italian in orientation and we tried as many as possible. Most were superb but of course a very few were not to our usual taste. The buffet on the upper decks always had a very good range of dishes of many national orientations and everything we tried (not much admittedly as we tended to use the main dining rooms) was excellent. The services desk and land tours worked very well and always seemed to be more than adequately staffed with knowledgeable and helpful staff. The ship leant us a wheelchair for the duration for use both on and off the ship. The land based staff seemed to have the idea they were only available for use onboard. Any thank you very much for this, it made getting mother around and onshore sightseeing much easier and frankly less disruptive to other passengers. We all took the drinks package for around £20 pppd. This allowed unlimited beer, spirits, cocktails, bubbly, wine by the glass, and also gave water in the dining rooms if you wanted it, which is a pay for item normally, and included all taxes and gratuities. If you drink a total of 4 drinks per day as well as water with meals it becomes value. Less and pay for it as you go. The Problem We were allocated cabin not close together as requested but separated by 4 decks. This is despite 3 phone calls to Costa Customer services and 2 e-mails to ensure that due to the age and health of mother we wanted to be as close as possible. The customer services staff were lovely and understanding and reassured us that the request was on the system. Unfortunately whoever did the cabin allocations either didn't bother to read the information or ignored it. This upset mother quite badly and took a couple of days with lots of reassurance and phone calls between our cabins to comfort her. Eventually she was quite happy but it really was not necessary for us to go through this. Unfortunately as disembarkation is by decks this also gave us problems here as we only found out the disembarkation times on the morning we were getting off. I know if we had thought about it we could have resolved it but by the time we got back from the evenings entertainment we forgot to look. The disembarkation times and baggage labels were only delivered late after we had gone out. Also, as we had requested a specific disembarkation time it is not unreasonable for all members of the party to be allocated the same time. Disembarkation itself was fine though with a man to push mother and retrieve their wheelchair. No problems Perhaps if the authorities had not closed the M1 for an hour on the way down to Gatwick causing us to miss our plane and subsequent transfers causing us to rush around to purchase more tickets etc, then mother would not have been so upset. Hey Ho!! Read Less
Sail Date: December 2015
I really enjoyed my trip. The crew was nice and welcoming. There were lots and lots of entertainment. We participated in the Lotto draw and my brother in law, won a price i.e. a dinner in one of your esteemed restaurant. He was the one ... Read More
I really enjoyed my trip. The crew was nice and welcoming. There were lots and lots of entertainment. We participated in the Lotto draw and my brother in law, won a price i.e. a dinner in one of your esteemed restaurant. He was the one who took us on cruise. The ship is really beautiful. The service also was nice. The only problem is that being an Indian and pure vegetarian my choice of food was very limited. I would very much like to cruise again on your ship. Many of my friends and family members are very interested to come on board your ship on hearing how I had a nice time during my stay on your ship. I wish to thank you the Charming Captain and his crew and wish a belated happy new year 2016 may success crown your path. Read Less
90 Helpful Votes
Sail Date: December 2015
Hi all, I would really like to share with you guys my cruise experience with Costa Cruise (Victoria). I went on 3 Dec 2015 with my family, cruising to destinations such as Penang and Phuket. (Malaysia, Thailand) Service: I felt ... Read More
Hi all, I would really like to share with you guys my cruise experience with Costa Cruise (Victoria). I went on 3 Dec 2015 with my family, cruising to destinations such as Penang and Phuket. (Malaysia, Thailand) Service: I felt very welcomed when I first entered the ship. All the staffs, officers and captains were there to welcome us. The staffs then led us to our room (Deck 4,Nabucco). As for room service, the staffs were excellent and skillful in their job; they tidied our room when we were out for breakfast & dinner and spent the fastest time to complete their job to make sure that the room is neat and tidy before we come back. The guest service was very helpful for us, as my grandparent's room' air conditioning was faulty, I called the guest service to send men to repair, and immediately the workers were here to fix it as fast as possible. Staffs were polite towards everyone and helpful to guide us and help us throughout the cruise journey. Dining: We all know that the origin of Costa Cruises is Italy. So maybe you guys will be wondering: Would the cuisine be Italian? My answer is no, there are all varieties of cuisine such as Chinese and Malay. For my case, I am a 13 year old Chinese boy (Singaporean) and I was worrying about the food, will it be close to Chinese food? But when I got on board the ship, it was quite a shock to me that it wasn't all Italy food, but International cuisine. The bolero buffet (Deck 11, Rigoletto) serves rice, fruits, pasta for sure and other international delicacies. Tip 1: Try not to go to the A La Carte restaurant at Deck 5, Boheme (Fantasia & Sinfonia) because the dishes are all the same as the Buffet on Deck 11, so might as well go to Deck 11 with unlimited servings. Tip 2: If you do visit the Bolero Buffet on Deck 11, you would notice that there are 4 sections divided throughout the restaurant (International/Halal/Vegetarian). But there are actually more dishes avaliable at the end of deck 11. So don't miss the chance! Cabin: The cabin is spacious and neat. The room service is twice a day in order to keep the room tidy. The staffs who help you to make up your room will often use napkins/towels to form animals/plants. The air conditioning's temperature can be manually controlled. The overall rating for the cabin is excellent however, the design is a little weird. The window is located above the beds, so in order to view the scenery, you might have to climb up. *Note: The room card is in your room* Embarkation: Singapore I was thinking that it would take very long for us to board the ship because I have read other reviews from other users that we were given a pass/queue number and had to wait for a long period of time, just like my Star Cruise, Gemini experience last year. To my surprise, after siting at the waiting area of 10mins, we could check in and board the ship already. Tip 1: Try to board the ship as early as possible to prevent "human jam" Embarkation: Phuket The ship travelled 2 days to reach this destination. The ship will anchor at the "mini port" at the entrance of Phuket. Therefore, to get on shore, there will be boats to ferry us to Patong Beach. Patong Beach is a place for relaxation for everyone, they have many activities along the beach such as water skiing, rides on speed boat. For my family, we went with the shroe excursion that costa: Highlights of Phuket and Island Safari. Island Safari is similar to Singapore Zoo, there were performances by Monkeys and Elephant. We even had a chance to ride on elephant, it was an enjoyable moment riding the elephant with my Dad. We also went to the famous temple in Phuket, Wat Chalong. Afterwards, we visited the first cashew nut factory in Phuket. We bought many dried fruits/nuts there and we went back to the ship. Our tour guide, Pao, he's an awesome person, he took care of my grandparents throughout the journey, sharing his life experience on the bus, chatting with us went we were bored. *Note: There are more choice of excursions* Embarkation: Penang After leaving Phuket, we headed for Penang. This time, my Dad did not book any shore excursion because my grandparents were not feeling well. So it was a Sunday, my family was walking along the streets, and happened to see many people at the street market nearby the port. It is on every sunday and the shop owners offer a reasonable price for their merchandise. It was quite troublesome before we had to walk one big round around the port to get out of the port. I suggest everyone to download the offline map of Penang in Google Maps. *Note: There are shore excursion available too* Tip 1: There will be taxi drivers outside the port waiting for you. Embarkation: Singapore (End) The had to wait till 3pm to disembark the ship although the ship reached Singapore at 2pm. There will be a colour tag for you to tag on your luggage and the colour will decide the time of disembarking. At 10am, we were requested to leave our room already. This is something I don't really like, there's still 4 hours to reach Singapore, and yet we have to leave our room so early. I had nowhere to rest but under the hot sun at deck 11, beside the pool. Entertainment: There are lots of entertainment on the ship, like Casino, Mini Arcade, Festival theatre for performances, the main hall of the ship for party and Deck 11, Pools. The Casino is only available for certain ages however the arcade is for all. Performances were held in the Festival Theatre such as "Angiolino&Janette La Fracci in Surreal Circus Comedy" and "Michael Jackson Tribute Show". The parties like "The Carnival of Venice Party" and many more are held at Deck 5. There are 4 pools of jacuzzi and 2 rather deep swimming pools. **Note: THE WATER OF THE SWIMMING POOLS IS SALTY** In a nut shell, I feel that Costa Victoria is worth the money and very suitable for family. There will be many activities for you to participate on board and board games/ balls (e.g. Basketball)/rackets (Table Tennis) can be rented by deposit. ***PLEASE DO NOTE THAT ALL MONEY SHOULD BE PAID IN US CURRENCY*** Tip: Register your credit card upon boarding the ship because at the end if the journey, you will be paying a service charge of US$48, because if you don't register your credit card, on the last day, you will have to pay US$48 and requested to queue up. I hope you like my review of Costa Victoria. Do ask me anything regarding the ship and I will try to answer it. Do share your experience with me! Read Less
11 Helpful Votes
Sail Date: November 2015
Costa Diadema, November 2015, 7 day Western Mediterranean. Costa's newest, largest and glitziest ship. a version of Carnival's newest Fantasy class. Ports included Savona, Marseille, Barcelona, Palma, Naples and La Spezia. ... Read More
Costa Diadema, November 2015, 7 day Western Mediterranean. Costa's newest, largest and glitziest ship. a version of Carnival's newest Fantasy class. Ports included Savona, Marseille, Barcelona, Palma, Naples and La Spezia. Each port had some passengers joining and leaving, which provides a better atmosphere than the highly regimented, everybody on-everybody off one gets in the Caribbean. Seyne sur Mer, near Toulon, was substituted for Marseille on my departure with a coach transfer provided. I had an inside Classic cabin, I don't care about any of the benefits of a Premium cabin. I did not book with Costa USA and therefore did not have a waterusa package, but I knew this when I booked, I simply added the cost of a water package to the quoted price. The Hotel Service Charge is also part of the Terms and Conditions in Europe. Demographics. Costa is known as a family-friendly cruise line but this trip had few children. There was broad age range, but definitely skewed towards “retired”. Still, a bunch of fun-loving people, not a good choice for anyone who wants Holland America style “relaxing” and “in bed by 8 PM”. Muster. Certified for indoor muster stations. Yes! No more standing on deck. Entertainment. Five rooms with live music, three had double groups, continuous music. Each room has a different theme, but overall, for quality, variety and duration, the music was among the best I have heard on a cruise ship for a decade. None of the dance floors are exactly rectangular, dimensions approximate. Grand Bar Orlov. Double height, into Deck 5. More open feel and much better air circulation. Fake stalactites as decoration, limiting sight lines, as far as I could did not conceal anything like air ducts, just a waste of money. Unlike Cunard's Queen Victoria and Elizabeth where I believe this idea was pioneered, there is a staircase between floors and the upper deck would be prime revenue space if better laid out. The seating is curved in towards the floor, instead of outwards as on Deliziosa, and the open area follows this curve. An excellent idea, needs better implementation. The floor is 52' x only 16'. A nice length but far too narrow for this size of ship, for no really good reason, grossly inadequate for a ship this size. Floorcraft consists mostly of waiting for off-peak times, there is no room to maneuvre around others. The dance team was two very well qualified couples from Hungary (their English was better than their Italian), who focused on Latin, and who put on performances good enough to have won first place at a dance competition. Their classes were technically very good, but I found they were not too familiar with social dancing in Western Europe and Costa had not really told them exactly what experience they wanted for the passengers. While there were no dance hosts per se, the team danced with passengers in the lounge most nights. Teodora 46' x 15' (10') . Used for a variety of themes on different nights, somewhat underutilised. Atrium Elio Doro 24' x 12' A new group came on board in Savona, playing little besides salsa, the area was empty within a few minutes. Costa musicians have a tradition of playing to please the passengers, hopefully they will be modifying their mix. Country Rock Club- Country & Western theme 24' x 12' Good choice for the C&W fans. Piano Bar 16' x 16' Surprisingly good music for a piano bar. Pietra di Luna Disco 36' x 20' Tile but not raised, far safer than on other ships. I did not bother going to the disco. Perla Nerla deck area 60' x 30' Used for various themes and an Argentine Tango private dance party. Not a good dance floor for pivoting or turning. Theatre- I did not go to any of the shows, but I noticed extra staging, I expect the shows would be a bit more Broadway-ish than usual. Food. Overall, good but not spectacular. I rate it as “4” largely because of very limited choice after 9 PM. I do not not want a large MDR meal early in the evening, I prefer a light meal later. Breakfast Italian continental breakfast buffet, 0700-1100. Even at 10 AM, still busy, no one seemed to think the choice inadequate. Cooked meal available in MDR. Lunch As well as the buffet, one dining room offered table service, another self-serve. The buffet was again good but not spectacular. Dinner The lack of choice after 9 PM is by far Costa's weak spot. There was no evening buffet on this trip and the English host did not know of any plans for a change. The Corona Blu area, 500 seats, was used as an open seating alternative, same menu, 5 euro surcharge. It was always busy while the MDR was only half-full for both sittings, a clear passenger preference which hopefully will be noticed in Genoa. Bar prices were comparable to shore prices. On the last night freshly printed menus made an appearance but I did not see any price changes. Cabin 1351. One of the oddly-shaped cabins on this class of ship, with only upper and lower berths (the upper stows into the ceiling). Technically a double, excellent value for a single. Sold as a classic, but I consider this to be one of the best-located cabins on the ship. Customer service, There were agents in front of the counter to handle minor questions. As well as credit card terminals, there were cash machines to accept cash payments. Interactive TV. There is a messaging system which greatly reduces paper (ignored by the spa with its endless hard-copy advertising) but the message-waiting icon is very small and easy to miss. Casino wasn't very busy. Since I invested 20 euros in the slot machines and got back less than 5, I can understand why. Laundry prices seemed reasonable. There was a Magic Bag special but it was timed for Savona passengers and the trip was too short to be worthwhile for me. At the price I paid, excellent value. Overall I was impressed and have recommended my travel agent sell this ship aggressively. Read Less
4 Helpful Votes
Sail Date: November 2015
Overall friendly helpful staff, excellent service and small, modern clean boat with comfortable atmosphere. Good points: varied entertainment, hardworking animation team, trips mostly good value for money, cabin comfortable size, good ... Read More
Overall friendly helpful staff, excellent service and small, modern clean boat with comfortable atmosphere. Good points: varied entertainment, hardworking animation team, trips mostly good value for money, cabin comfortable size, good destinations, plenty to do throughout day, lots choices in buffet and Capri Grill. Suggestions: Need free 24 hour water /ice/ tea/ coffee could be located in Capri Grill. Could do with current FILMS on deck 11, every night,could rotate languages or subtitles. INDEPENDENT TRAVELERS need more info e.g. local bus services When disembarking, all guests need input whether COSTA transfers or not. (Ensure they all are promptly organised and not left in the sun for hours). A pleasure to be on a ship with so many lovely people (crew and guests) of varying nationalities. Fabritzio made the quizzes highly entertaining. Dancing on deck11 good fun. Good to watch all deck activities, made entertaining by animation team. Cooking competition good fun. Main entertainment in Cabaret Vienna Deck 9 singers, magicians, dancers some brought aboard others ship dancers, crew and entertainers. Grand bar had Guiseppe playing on keyboard and singing and alternated with Jack's band. Anticipate either a drinks package 28 euros a day for all inc (this is water/tea/coffee/juice as well as alcoholic drinks) or just drink couple a night. There is a variety of packages. One of the quiz teams was called Costalot!! Lot people managed to be independent travellers and raid the buffet for snacks juice and water. Read Less
3 Helpful Votes
Sail Date: October 2015
Actually this was only a 2-dot cruise. But seen to the discounted price we, and most others, paid, it was a 5-dotter. In my eyes the ship did not look nice, neither outside, nor inside. This 1:st november-week was warm and sunny each ... Read More
Actually this was only a 2-dot cruise. But seen to the discounted price we, and most others, paid, it was a 5-dotter. In my eyes the ship did not look nice, neither outside, nor inside. This 1:st november-week was warm and sunny each day. Because of wind (we were told, but perhaps not the truth) we had to embark in Venice instead of Trieste. So, nice bus-ride along the coast. Embarkation fast and simple. Our cabin, standard balcony with restricted view (from lifeboats below) was about the same class as in HAL and RCCL. Only that the quilt and pillows were very cheap kinds. (non-ventilating.) I have had larger balconies. The sofa/extrabed was placed far from the window, and not comfortable. Thank God our excellent room-steward did not waste time on towel-animals. Instead we had our best-cleaned cabin hitherto. Passengers were a nice mix of nationalities and ages. The food tasted good, and hot dishes were hot. (A dry duck-leg and though lamb-chops I count out.) Instead often great simple soups and pasta-dishes. Breakfast, lunch and dinner was understaffed. So, we learned to be prepared with patience. Much patience. High-quality treadmills in the gym. Spa ok. We only went one night to the theatre. I was a show with Costa singers and dancers. Surprisingly high quality. Both in performance and sound quality. As we heard from others, it was high-life nighttime. But we are early sleepers On our previous Costa cruise, all of our booked excursions were cancelled. No english-speaking bus. Instead we had brought folding-bikes, and cycled around in 3 of the ports. And took a stroll in the others. Disembarkation even faster than embarkation. We just went off the ship. All in all, I could choose Costa (or Oceania or RCCL or HAL) again. The only cruise I did not like at all, was the one with NCL. Read Less
12 Helpful Votes
Sail Date: October 2015
As the price always has an impact on a review, I should say it was booked as a last minute cheap deal (
As the price always has an impact on a review, I should say it was booked as a last minute cheap deal ( Read Less
20 Helpful Votes
Sail Date: October 2015
We booked this cruise at the last minute and then went on this review forum and found lots of bad comments which of course worried both myself and my wife. We couldn't disagree more with all the negative reviews as this was one of the ... Read More
We booked this cruise at the last minute and then went on this review forum and found lots of bad comments which of course worried both myself and my wife. We couldn't disagree more with all the negative reviews as this was one of the best cruises we have been on. (5 previously). Embarkation was easy in Barcelona our cases were taken at the entrance and 20 minutes later we were on board having our first drink. We cannot comment on the drinks prices as we took the package at 25 euros per day which was very fair. We are not big drinkers but found the ease of having coffee/tea or cocktails at any time plus wine with lunch and dinner (a bottle of house wine with every evening meal) very convenient. Our cabin on deck 2 outside window was one of the cleanest and largest we have ever had and the bed was so comfortable, it was cleaned every day by a helpful lady and her male assistant (he did the bathroom). Food again was on a scale with our other cruises certainly no worse and consisted of 4 courses not overly large but enough, you can always have extra courses if you wanted making a 6 course meal was easy. (we never did this but people on the next table often got at least one more course every night). Entertainment was average again no better or worse than previous trips and considering what we paid it was actually good, we went every night to the shows and found them all entertaining. I read one comment on the drawer and wardrobe handles being nail splitting and have to agree they are ridiculous and difficult to open. Disembarkation again was easy our cases were collected sometime in the night and our time of 9.30 am for leaving the boat was spot on, giving us plenty of time for breakfast. A few tips to enjoy your cruise:- If you want a full English breakfast go to the rear restaurant on deck 3, also ask for a teapot with hot water they will provide this. Do not be in a rush as the cooked food can be 10 to 15 minutes in arriving. If you are eating in the buffet on deck 9 then find a place/seat first then have a good wander around to see the different food on display that way you won't miss anything. Try to get to the theater 15 minutes before the allotted time to get a good seat (there are a few columns making viewing difficult). Entering this early also gives you time to order your drinks. I was always pleasant to the staff/waiters/bar staff and this helped as our service was exemplary. Read Less
1 Helpful Vote
Sail Date: October 2015
Costa Deliziosa is a fantastic cruise line. The amenities are wonderful such as the fitness center. It has all the exercise machines and free weights and no waiting around for the equipments. Our cabin was always cleaned and well ... Read More
Costa Deliziosa is a fantastic cruise line. The amenities are wonderful such as the fitness center. It has all the exercise machines and free weights and no waiting around for the equipments. Our cabin was always cleaned and well kept and housekeeping was very attentive to our needs. The bed is actually very comfortable. The dining experience was wonderful. the servers were friendly, courteous and the service was fast. The only thing lacking in the buffet room during lunch is coffee. The entertainment from the first night to the last night was exceptional. The singers and the dancers and the shows were truly amazing. The embarkation ports were easy to get off and on the ship. We enjoyed touring the cities during the day and we always had enough time to visit each city that we stopped on. The mini boat rides from the sea to the shore at Kotor, Montenegro was very efficient and the boat ride allowed a great view of the coastline. The disembarkation was very efficient and timely. Read Less
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