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343 Costa Cruise Reviews

We’re experienced cruisers, but this was our first time on Costa. We selected this cruise because it sailed from Venice (which we love) and because there were a couple of the ports that we hadn’t visited previously. The embarkation ... Read More
We’re experienced cruisers, but this was our first time on Costa. We selected this cruise because it sailed from Venice (which we love) and because there were a couple of the ports that we hadn’t visited previously. The embarkation process went smoothly and we were delighted with our cabin. It was a mid-level balcony and had plenty of storage space and room to spread out. We loved every port and felt that we had adequate time in each one. The food was surprisingly good!! The breakfast buffet had lots of choices that were properly prepared. Dinners were terrific. Absolutely no complaints with the food. We were pleasantly surprised that smoking was very restricted and did not cause us any problems. I was a bit concerned about taking a Costa cruise since it’s considered “budget.” Fortunately, those fears proved to be unfounded and I would gladly book another Costa Cruise. One other thing...a couple of days after we completed this cruise we took a 12 day MSC Cruise out of Barcelona. What a contrast! The MSC cabin (same category) was tiny and the food...oh my goodness. It was just awful. Never again! Read Less
Sail Date November 2017
I picked Costa Victoria because she is the only vessel that arrives in Penang in the morning. Most market areas are open early in the morning and most traditional shops close by early or late afternoons. Food is good(lots of seafood) ... Read More
I picked Costa Victoria because she is the only vessel that arrives in Penang in the morning. Most market areas are open early in the morning and most traditional shops close by early or late afternoons. Food is good(lots of seafood) and value for money as compared to my recent experience onboard Diamond Princess and Sapphire Princess.I think Costa Victoria has a more experienced kitchen team. Food is available 24hrs a day in different parts of the ship. Onboard activities were less varied.Service from the different dining restaurants were top-notch.My only dissatisfaction is the drinking water.It tasted salty during my stay. There was no TV entertainment in English. I rang the reception to confirm there was no movie on TV. Every channel was in mandarin when most of the passengers are from India. There is an onboard app which can be downloaded before we board the trip. This app allowed me to ring the cabin, communicate with other passengers when we are in different parts of the ship.It's free and we could find the whereabouts of our family members in the ship. Read Less
Sail Date November 2017
This was our first cruise ever; we didn't knew what to expect, but it was all very good and it won't be the last cruise we make. More than enough space on the ship. You don't notice that there are more than 2.000 guests on ... Read More
This was our first cruise ever; we didn't knew what to expect, but it was all very good and it won't be the last cruise we make. More than enough space on the ship. You don't notice that there are more than 2.000 guests on board. Nice room (inside cabin 1248). Friendly personel, enough place on deck to find a nice/silent spot to sit in the sun. The food is good; for dinner you can choice for a luxury dinersetting on deck 2 or self-buffet on deck 9. When having dinner on deck 2 (restaurant Taurus), it takes sometimes a bit longer to finish dinner and therefore coming to late for the entertainment in the theater. Every evening we got the daily program for the next day in our cabin. We were with the two of us. You can see than Costa cruises are interesting for family's with children, because there were quit a lot of them. Not many older people. We didn't wnet with a shore excursions; we did it all bij ourselves. That's the nice thing with cruising, you are never very far away from the cities. Read Less
Sail Date October 2017
We choose for this cruise , because ; -The itineraries -The price of the cruise -All Inclusive (Diner and lots of beverages as wine, cognac,whiskey,beer, liquer,cocktails... -The total amount of days (just one week, not ... Read More
We choose for this cruise , because ; -The itineraries -The price of the cruise -All Inclusive (Diner and lots of beverages as wine, cognac,whiskey,beer, liquer,cocktails... -The total amount of days (just one week, not more) -The size of cabin and balcony -Entertainment We enjoyed the services of the crew, we liked the lay-out of the ship, - yes on this ship one can enjoy also more quiet areas. Deck four we loved quite well , if you like to walk quite a bit, this deck was well made for this This was not our first cruise and we enjoyed also other companies as; - Royal Crarribean (2x) - Norwegian Cruiseline - Celebrity (2x) - Holland America Line And yes ,they were all good ,so also Costa Luminosa was. And no; this ship was not too noisy One demand from us to Costa; Please make Venice or for exemple Triesta a port where you have more control on (communication with port authorities) Read Less
Sail Date October 2017
Our first Costa cruise ,chosen for the ports that we had not been too. The ship is quite large in good condition, clean, with elaborate decor. Most of previous cruises have been with Royal Caribbean. It has some very different policies. ... Read More
Our first Costa cruise ,chosen for the ports that we had not been too. The ship is quite large in good condition, clean, with elaborate decor. Most of previous cruises have been with Royal Caribbean. It has some very different policies. Passengers were mixed mainly Italian French Spanish, only about 250 passengers spoke English, although most staff had reasonable english skills. The most notable was they sold Tea/coffee onboard packages\which suited the europeans. Now to get a cup of tea as long it was before 10am at breakfast or afternoon tea 4-4.45PM. you had to pay about Aus $4+. No tea served with lunch or dinner. Costa wins presentation prize for dinner. Extremely well presented entrees/mains but note they are only small portions, so if you are a big eater etc, you will have to double up. Once your 2 hours were up for your dinner setting they politely shunted you. Interestingly there was no real push to sell wine etc at dinners. Very different to R.C. and other cruise lines. No ice cream available anytime unless you paid. Like all cruise lines, no information is given in advance re port procedures etc. The daily news bulletin was not delivered till at least 7-8 pm the night before with no real info. Embarkation at Barcelona was a breeze as was departure. They did allow you to take wine etc on board at departure only. Our 10 day cruise actually was a combination of 3 itineries. with a lot of passengers joining at Savona, Marsaille (exit at Genoa , Marsaille next cruise). Interior activities were relatively quite with not a lot attendance it seemed. Again quality to me of the artists playing venues across the ship, were pretty average. The main entertainment was better, some good shows. However cruising days, (the weather for the Europeans was superb) drew everyone outside on the deck chairs. Some interesting points. On the decks there was no one pushing drinks even when the sun was out and decks packed. very different to normal cruises At breakfast there was only one point .in solarium, that you could get a cooked breakast. The same for breakfast cornflakes, bran etc. Only one place. You could (depending where you found a seat) walk 40-50 metres. Also other than breakfast , you could not get orange or apple juice. The staff to passenger ratio seemed to me to be much lower than other cruises I have been on. Cadiz , Malaga were the standouts, we took the 13 hour trip to Marrakech (not the costa coach deal) hired our own guide /vehicle (Memphis Tours). Good young driver. Guide in Marrakech spoke excellent english, but as usual they take you to shops (Carpets Furniture, Oils, Antiques jewellery etc). My advice is to be very explicit in telling guide you dont want to do this or that. These diversions do not get mentioned upfront) Long trip by private vehicle and coach is the only way to go. We enjoyed the cruise for the places, but if taking your first or first mediterean cruise, I would take an english speaking ship until you learn the ropes. Weather was superb , except for a force 10 gale, which delayed ship from leaving Marsaille for 2 hours. From Casablanca we took 2 and 1/2 days to sail to Valencia. Crawled really. Got off Valencia 1.3opm all aboard 6 pm . Why shorten the port stay ?? Read Less
Sail Date October 2017
The Costa Magica is not the most modern ship in Costa's fleet (2004) but it's still in good condition and probably more importantly it's a happy ship. It has a ship's compliment of just over a thousand and carries just ... Read More
The Costa Magica is not the most modern ship in Costa's fleet (2004) but it's still in good condition and probably more importantly it's a happy ship. It has a ship's compliment of just over a thousand and carries just over two thousand passengers. All of the senior officers including the captain are Italian, while stewards, security, catering etc are provided by mainly Asian staff - all of whom are very friendly and helpful and probably underpaid by EU standards. Costa includes a surcharge in the price to cover tips which means that you don't have to tip the staff but a ten euro 'thank-you' to your steward or waiter at the end of the cruise will be very much appreciated unless you actually believe that the company accountant who dreamed up the surcharge also insisted that it was paid to the people who are looking after you. We took a Mediterranean 10 day cruise that took in Italy, France, Spain and the Canary Islands during late September which meant that there were very few school-age children on board. The passengers were predominantly Italian and French along with a few hundred German, Dutch & Spanish and from what I could make out possibly a dozen British and American. However all of the crew speak English so you can order a drink without having to consult a phrase book. We were lucky enough to have a cabin with a balcony. The cabin was clean, the bed was comfortable, there is a thermostat to control the temperature and there was a couch, desk and plenty of room to stow cases and hang clothing - although if you have a lot it might be worth bringing a few extra coat hangers with you.The shower/toilet was clean with plenty of hot water and towels were provided for the bathroom, and also for use with the on-deck sun loungers. The TV in the cabin broadcast 4 ship's channels giving information on where you are/where you are going together with timings, excursions, what's going on, stuff you can buy etc. The info being in all of the main languages including English.. The rest of the channels are mainly Italian, German and French but there is the ubiquitous BBC World should you need it but no other English language channels - But then you haven't come on a cruise to watch TV have you! Dining - I have to say that the food was much better than I had expected. We took breakfast in the self-service buffet-type restaurant where a good selection of both continental and cooked food was available. The restaurant tended to be very busy for breakfast and (I don't know why this is but it seems to be a world-wide occurrence) there will inevitably be an elderly passenger carrying a tray loaded with more food than they can possibly eat who either stops dead in their tracks in front of you and then looks around as if unsure as to why he/she is there or marches resolutely to the front of the queue to grab a coffee as if their very life depends on it whilst ignoring everyone else. Strangely this only seems to happen at breakfast time and seems to be universal rather than confined to any particular cruise line - if you are going to have some minor irritations it will be with your fellow travelers rather than the staff who seem to have been blessed with an additional 'niceness' gene. The main meal is in the evening at one of the restaurants on board where you will be allocated your seat for the length of the cruise and will keep the same waiter during your time on board. We had originally specified a table for two but on the first night were seated at a table with 4 other people. Having pointed out this out to the staff we were then given a table for two for the rest of the cruise. The evening meal consisted of six courses with a choice of starters, main course and desserts and I have to say that each meal was very good indeed and is the sort of thing that you would find in a good Italian restaurant rather than in a spaghetti house. In between breakfast and the evening meal, brunch, lunch, tea, supper, snacks etc can all be had from cakes to a burger to a roast dinner. When you buy your cruise there is the option to have wines, coffees, beers and spirits included in the price. This is called Brindiamo and it is well worth having unless you intend to drink only water, which of course you won't as you're on holiday. If you intend to drink cocktails every night rather than G&Ts or Barcardis or beers then there is another deal called Piu Gusto which costs a bit more. Also if you really, really must have lobster stuffed with cavier and sprinkled with saffron washed down with Champagne there is a select restaurant where you can pay extra to eat away from the rest of us un-washed masses. Smoking - Is allowed in designated areas and also on individual balconies. Stuff to do on board - Plenty of things for all tastes really, swimming in the (small) pools, open-air hot tubs, dance classes, zumba, shopping, sauna and gym, hairdressers and beauticians. In the evenings there are shows in the theater which range from good to mediocre (not surprising as they are catering to an audience that communicates in perhaps a dozen different languages). a number of bars ranging from dance-hall size to piano bar most of them with music, also a night club/disco, and a casino. Stuff to do ashore - Do your homework before taking an excursion as sometimes you will be better off making your own arrangements rather than paying Costa to do so. For example when we docked in Malaga we took an excursion to a beach which meant a 45 minute coach ride followed by 3 hours sunbathing then 45 minutes back. There was actually an equally good beach within 500 yards of the dock which was as good if not better and we could have simply walked there. Reckon on any transfer times you are given to be twice as long as stated due to the faffing about getting people on transport and if you only end up with three or four hours in port you may be better off either making your own plans or even staying aboard as it means that the jacuzzi isn't crowded and you have a better chance of grabbing a good sun-lounger. A note on leaving and re-boarding the ship: When you first arrive you will be issued with a 'Costa card' this is a card similar to a credit card with a bar-code on it and is used to open your cabin door, pay for any purchases or extras you might want and it allow you to leave and re-enter the ship so there is no need to take your passport ashore, it works very well and is one of those things that you think "I wish I'd thought of that". Dress code - Costa aren't aimed at the high end of the market, but neither are they bargain bucket. They are also European rather than Brit so you won't be allowed in the restaurant for your evening meal wearing an Arsenal shirt, shorts and flip-flops, also you won't have to drape yourself with gold and diamonds while having to listen to Nigel and Joan from Crawley bore you to death telling you how much their house is worth. Thank God. Each day there will be a news sheet delivered to your cabin giving the activities for the following day and suggesting the dress for the evening. It isn't mandatory but can be an enjoyable thing to do. During our cruise the dress code was Town - smart-ish but not over the top. Red and black. White night (Get yourself a white suit from Amazon, it's only about 40 euros and you might never get another chance). Red, white and green (Italian) and Gala (posh evening frock, fancy knickers and uncomfortable heels girls). Disabled access - There were around 20 wheelchair users on board and access did not appear to be a problem. also there was allocated seating for the disabled in the restaurants and by the pools and the staff appeared to be very attentive and helpful. Stuff that went wrong - The battery packed up on the cabin safe and it took 3 days before it was fixed and that was about it. Would we do it again? Yes I think that we probably will. Read Less
Sail Date September 2017
'Costa Luminosa' is a classic cruise liner, 8 years old, with a more traditional form, compared to newer ships. Interiors appeared to me like some sort of 'Art Deco', with lots of colorful illumination and warm colors. ... Read More
'Costa Luminosa' is a classic cruise liner, 8 years old, with a more traditional form, compared to newer ships. Interiors appeared to me like some sort of 'Art Deco', with lots of colorful illumination and warm colors. There were always lots of free sun loungers on the spacious sun decks, and the ship did never appear crowded. Everybody on board was friendly, caring and attentive. After arriving at about 11:30am, it took me nearly 3 hours from the port gate through the entire embarkation process to my stateroom, long waiting times again and again, but I was repeatedly addressed in German language. The staff and crew was always doing a good job in talking to their guests in each their languages. The security drill took less than 30 minutes and was held in Italian and English languages; movies with other languages were available on the TV in the stateroom the entire cruise. I found some clocks going wrong on board, and generally, light wear and tear. Since I am a buffet type of passenger, and I generally try to avoid long sessions in the main dining rooms, I did not visit the main dining room. In the evenings, the 'Ristorante Andromeda' was open from 07:30pm to 09:00pm usually, a very limited time for a buffet restaurant, not so Italian like, and there were queues sometimes, since the buffets are arranged on long bars with a narrow alley, not allowing guests to jump. Plastic table ware was used, but the offered food was among the best things on the cruise, although two typical Italian foods like pizza and ice cream were not included in the cruise fare. Choice of food was very good with a big variety, not just pasta, but also different kinds of fish and meat, even the best possible Bratwurst, always very freshly prepared opposite to the buffets, and very delicious small desserts from the patisserie. The spoons and forks at the buffet had greasy handles sometimes, and food was partially the same for lunch and dinner or dessert and 'La Merenda' on some days. Not so bad, since it tasted always very good. I had the 'Pranzo & Cena' beverage package, since only different beverages for breakfast and tea time were included in the cruise fare. Usually, only one side of the restaurant with each 2 different buffets was used in the evenings, thus there was always more free seating on the other side of the restaurant. At rush times, the restaurant was full, and it was hard for me to find free seating. 'Costa Crociere' offers some very few beverage 'Vending Machines' in the 'Ristorante Andromeda'. The guest can insert the 'Carta Costa' and choose between 6 different refreshment drinks. The given price on the monitor will then either be added to the board account, or was already paid with a beverage package. I tasted cool water instead of the expected lemonade, and was also astonished about the amount that came out of the machine, it filled the plastic cup only half, an estimated of 150ml. The guest can also get beverages at the end of every buffet line in the 'Ristorante Andromeda' at lunch and dinner, manually served by always very friendly staff, a full plastic cup with 250ml to 300ml out of cans or bottles. The 'Carta Costa' must be shown or handed over to the staff for paying therefore, any purchased beverage package is noted with its code on the card. Tap water is free, available from dispensers in the 'Ristorante Andromeda'. The 'Samsara Spa' crew was always very busy with promoting their offers, paper ads were delivered to the stateroom and handed out to guests near the gangway when returning from excursions. Hand disinfection was available at every buffet, but was not taken very seriously by most guests on this cruise. The entertainment program offered something for everyone, every day, with live music sometimes. Entertainment was as multilingual as the entire cruise, a charming Babylonian language jumble. I had purchased the Internet M package with a bandwidth for the entire cruise, and the internet speed was good on board. Excursions; I only booked a transfer from Katakolon to Olympia, the fare was ok, the bus on time, the journey times shorter than announced, but the stay of only 2 hours was too short for an interested visitor like me. Generally, short stays of the ship in the harbors with only one single full day stay at Mykonos. As on most ships, orientation support lacked on 'Costa Luminosa' as well. No port and starboard signs, and no stateroom direction signs in the staircase halls. I learnt after dinner on the last evening of the cruise about the departure procedure for the next morning, about only 3 hours before I had to put my baggage in front of the stateroom door at midnight. Staff at the 'Hospitality Service Desk' was very friendly and gave me an earlier disembarkation slot, since my assigned time was way too late for catching my flight. Disembarkation then proceeded very quickly the next morning. On-board accounting was correct. Thank you 'Costa Crociere' for a wonderful cruise with so good food, charming multilingualism and your warm Italian hospitality on bella 'Costa Luminosa'! Read Less
Sail Date September 2017
I chose this cruis for the itinerary and Costa's Italian touch. I really loved this boat, the food both in the buffet and at night, our premium balcony cabin and the staff. We only took a ship excursion in Barcelona. We sail ... Read More
I chose this cruis for the itinerary and Costa's Italian touch. I really loved this boat, the food both in the buffet and at night, our premium balcony cabin and the staff. We only took a ship excursion in Barcelona. We sail from lovely Civitavecchia. Then we sailed to Savona, Marseille, Barcelona, Palma de Mallorca and Cagliari, returning to Civitavecchia. All are fantastic places. If you like Italian food and products cruise on the Diadema. Every night, we drank Prosecco or Sprtitz during the shows. On our table for 2, we had a ncice bottle of Montepulciano d'Abruzzo (paid). We had the free water package for lunch and dinner. The ship is very modern and the ambiance is fantastic. A lot of bars to hang on with live music. I liked the shops and the outside promenade boarding the restaurants on Costa Diadema. We ate at the pizzeria ( Diadema makes its own fresh mozzarella) and at the Amarillo gelateria (great gelatos) Read Less
Sail Date September 2017
Mediterranea, Magic or mayhem. We have just returned from a 13 night cruise aboard the Costa Meditteranea. We flew with Iberia from Madrid to Stockholm and had a few days in Stockholm before boarding the ship. Below is OUR opinion on ... Read More
Mediterranea, Magic or mayhem. We have just returned from a 13 night cruise aboard the Costa Meditteranea. We flew with Iberia from Madrid to Stockholm and had a few days in Stockholm before boarding the ship. Below is OUR opinion on the ship and cruise. Embarkation. We arrived at Stockholms Fryhamnen cruise terminal using the metro system from Odenplan, a little after midday. We had stayed at the Ibis styles which was basic but clean and welcoming. The metro was very easy to use, even with 2 large suitcases and the walk to the terminal from the station is signposted and took us about 20 minutes. Embarkation had already started and as we are Perla diamente members we were ushered straight through to the boarding/security area, had our photos taken for our cruise card and directed to the buffet to get something to eat. Our cabin would not be available until 2pm. Buffet. We are not really fans of buffets as we prefer to have waiter service and to take our time whilst having a meal. We had an Intendetore drinks package which meant we could have any drink costing 9 euros or less. Our cruise cards had not been collected as they were in the cabin but we just showed our reservation slip and were assured there'd be no problem. There were plenty of tables available as we were the first group on board. We selected what we wanted to eat from a very limited hot choice and from a somewhat confusing layout where different stations serving cold items, desserts, self serve collection drinks area and tea and coffee area are scattered. Donald had ordered a glass of wine which without the package would have cost 5.75€ inc 15% service charge and i ordered an iced tea 3.30€. Halfway through the meal a young lady server arrived and gave Donald a bill to sign which was charging for the iced tea. We again explained we were on the highest drink package level and we could have any drink for 9€ and less and showed her our reservation slip. She told us that it was for drinks by the glass only and as iced tea was served by the can, we had to pay for it. We politely refused and asked to see a manager who re-iterated that in the buffet we could only be served drinks by the glass. To our suprise, other passengers were being brought beers, and other soft drinks, pepsi, orange, 7up etc which were in cans and bottles and nothing was said. We signed the bill but it was never ever charged to our account, so somewhere there was a lack of communication. We only used the buffet area 1 more time and found it to be like other cruise lines, mostly chaotic. Cabin. At a little before 2pm we went to see if our cabin was available. For the first time ever we were lucky enough to be able to get a fantastic deal on a grand suite including butler service. This was for less than the price it would have cost us for an inside cabin on an American/ British ship. There was a longish hallway with huge long table which led to a seating area with settee and chairs. Fully stocked no charge mini bar which was replenished if you asked. One wall was covered in huge glass windows with ocean view with access to a huge wrap around balcony with 4 recliners and 2 chairs and a table. A seperate make up dressing area with dimmer switch lighting.The bathroom had his and her sinks with a hydromassage bath and overhead shower. The bedroom had a gigantic bed with plenty of wardrobe and storage space. Our first steward Fidel we found to be very pleasant and kept the room spotless but his contract was ending in 3 days. The replacement steward Ronald, was very personable and nothing was too much trouble for him, he looked after us very well. The Butler, Dave was also friendly and although we did'nt use his service much, he did leave a contact number. We did have occasion to call him for 2 emergencies. 1. Water was in the bathroom when we returned late at night,Within minutes 7 people arrived and dealt with the problem. Water had collected inside the outer cover of the bath and had overflowed. 2. On our last night, whilst packing, we noticed that some of our clothes were stained and damp. Water had dripped from a cooling vent inside the wardrobe. Dave arranged for this to be repaired and for our clothes to be immediatly laundered. We arranged to have breakfast in the cabin on two occasions. This was delivered by Dave. Service was white glove and prompt and everything we ordered was delivered. You could have all meals served in the suite at no extra charge. Whilst we did enjoy the suite very much we felt that for us we would not have liked to have paid the full asking price so unless we get a very special deal again, i doubt whether we'll get a full suite again. Because we have reached Costas top tier of their loyaly programme regardless of what cabin we choose, we get 1 Laundry service, free collection and delivery of luggage from our home (within western europe) Breakfast at no charge in the cabin. Exclusive use for ALL meals in the club restaurant. 75€ obc, reserved seats at shows in theatre, day spa use (where available) plus some little extras. We feel this is good enough for us. Restaurant and meals. On the Costa Meditarranea we had most meals in the club medussa restaurant. Breakfast was serve yourself from a cold buffet and/or a waiter service themed hot breakfast, choice of American Spanish Norwegian German Belgian or English style breakfasts. Omelletes and eggs cooked to order available. Lunch was a help yourself cold buffet station with salads cooked meats cheeses and various seafood treats including on 1 day a delicious Lobster salad. You then had a choice of several hot and cold starters, Mains and desserts. Dinner consisted of waiter served hot and cold starters, Pasta, a selection of entrees, cheese, and desserts. All of our meals whilst not high gourmet were better than what we would eat at home and there was always something you could eat. Food whilst not served really hot was not served cold and was very appetising. Service was fantastic and our Main servers Wyam, Trang and Karin were an absoloute delight, indeed all the staff in the Club medussa are a credit to Costa. Most passengers in the restaurant were extremely friendly with a very international mix. French, German, Spanish, Swiss, Russian, Italian and a very few native British. We always looked forward to meal times and had so much fun with our fellow comrades. You could of course always opt to eat in one of your other assigned reataurants or the Buffet, pizza or grill. Buffet breakfast was continental only. Drinks are charged for unless you take a package. This includes Water tea coffee except for meal times in the buffet. Bars and Drinks. There were plenty of places to get a drink from however when the ship was reeally busy especially sea days, service could be a little slow but if you are patient somebody will come. Drinks on average cost no more than in a 4 star hotel or theme park. We dont really drink a lot of alcohol but there are some delicious non alco cocktails which cost about 7€ plus 15% service on ALL drinks. In order to help with drink package versus pay as you go here is an approx example. Based on some alco drinks Morning. 2 cappucino at breakfast 6€ mid morning coffee 2.24€ non alco cocktail 6€ Lunch and afternoon. Glass of wine 5.50€ 1ltr bttl water 3.50€ after lunch coffee 2.24€ alco cocktail 8.25€ evening pre dinner sherry 5.50€ glass of wine 5.50€ after dinner port 5.50€ total pay as you go 50.23€. Brindiamo drinks package (ship branded drinks no alco cocktails) 26.99€ Pio Gusto package (ship branded drinks including alco cocktails) 29.99€ Intenditore Package (premium branded up to 9€ drink.) 45.99€ Prices are per person per day. Prices are inclusive of 15% service. All of the bar staff we encountered in the lounges were friendly and all had a smile. Entertainment. The entertainment team were very friendly and they had the usual ship board activities from craft classes to port talks during the day. Not as much as on the American/ British lines, but i can never be bored with people watching, chatting, reading and charity crochet. Evening entertainment ranged from theatre production shows (very good) guest artists (very good) Disco and musicians in various bars around the ship.We found all of the music on this cruise to be very good. The Ship The Costa Mediterranea was kept spotlessly clean and the crew all worked hard constantly.British and American passengers may find the glitzy decoration a little overwhelming but it grew on us. Meal times are a little later than these passengers may be used to especially second seating and the buffet closes earlier, which for us is a good thing (less waste) There is a compulsary 10€ pppd service charge that can't be removed. In all honesty we find this a fair system and dont begrudge paying this at all. We have NEVER received enough bad service to warrant removing this charge. You may encounter the odd person but this in no way should stop payment to the vast majority of the staff who look after you so well. The passengers on board are mainly from Western Europe and some may not speak english. A few local words and a smile and gestures will open conversation and you will be greeted with a wave and a smile should you next encounter them. We got really friendly with Maryvonne and Claude a delightful French couple who we hope will now be friends for life. We had such a laugh with them and looked forward to meeting up with them throughout the voyage. The ports. Ports visited were Stockholm. Copenhagen, Amsterdam, Harwich, Le Havre, Vigo, Lisbon, Barcelona and Savona. As we had been to these ports on many occasions we only took 1 excursion. Hornfleur from Le havre. It was a charming town which we both fell in love with and would visit again in a heartbeat. Conclusion. Was the Costa Mediterranea magic or mayhem. There was a little mayhem especially in the Buffet area but on the whole it was magic and we would sail on her again. It did'nt capture our heart as much as the Costa Neo riviera Our favourite ship. We have previously sailed with P&O and Princess and had very good experiences with them but we have grown to love the Costa brand and the glitz. We have never received bad customer service and any problems have always been dealt with efficiently and friendly service even from Costas sales office where Simona and Amanda have looked after us so well. Our next cruise is back on the Diadema which is 2nd favourite and then we are giving the Costa Victoria a try. Thanks for reading and whoever you sail with Happy Cruising. Read Less
Sail Date September 2017
I chose this cruise because it had the right mix of fjords, northern ports, and international feel. I did not want to be on a cruise with a whole bunch of Americans, so instead chose a cruise with a whole bunch of Italians. This made a ... Read More
I chose this cruise because it had the right mix of fjords, northern ports, and international feel. I did not want to be on a cruise with a whole bunch of Americans, so instead chose a cruise with a whole bunch of Italians. This made a big difference in appeal and also in quality. Overall the cruise was fine and I am glad we did it. However there are a lot of issues at a corporate level I think they need to address. Not the least of which is providing more information about the cruise and also about the excursions. There was simply not enough information in English about what happened on the cruise. there were no packing lists, no weekly overviews to tell when 'gala nights' happened or what clothing you might need in order to be appropriate for the them (white night, mask night, etc). On excursions, they need to seriously address the time element. Two excursions we were on stressed us about making it back to the ship in time. The Kayaking adventure was nice, but hurried and we did over 4 miles of kayaking in less than three hours -- and with no current, that was quite a workout. The lighthouse excursion allowed us only 90 minutes at the lighthouse, way to little time. This is just one example of how Costa corporate fails the people on the cruise. The crew we interacted with were excellent -- the waiters in the restaurant and our cabin attendant were superb. The officers and the senior leaders were standoffish and arrogant when asked questions. In addition, the bar tenders were particularly rude. The food was above average, although the buffets were often very stressful due to the different social conventions across the ship. Some European cultures have a tough time standing in line and waiting their turn -- something you have to get used to. Anyway, the entertainment was fine and the ship was immaculately clean. I would go with Costa again, but only after asking a LOT of questions. Read Less
Sail Date August 2017
We chose this cruise because we flew into London for 2 day -took Eurostar to Paris for 2 days -then train to Marseilles. We Ubered from St.Charles train station for 21euros, great uber driver, we embaraked about 2 pm with a very short ... Read More
We chose this cruise because we flew into London for 2 day -took Eurostar to Paris for 2 days -then train to Marseilles. We Ubered from St.Charles train station for 21euros, great uber driver, we embaraked about 2 pm with a very short line.This is a first time for us so even as we didnt know what steps to take we made it without a problem. We went straight to the cabin and greeted by our new best buddy Rommel. He was great, attentive, and cleaned our room like twice a day. Our beds were put together to make the large bed which i kept falling in the middle all night, but oh well. We had the inside room, no window It was pretty large and the bathroom was large too. We could put our luggage under the bed and it had a small fridge. had all-in-one shampoo/soap in the shower. Overall i was impressed with the size of the room. We had breakfast brought to the room for 10 extra euros a day. All carbs, no meat, so i went out to the buffet to add cold cuts. Breakfast buffet does not have hot food that i could remember,only cold cuts, bread,cereal, danishes,donuts. negative on eggs or bacon. Buffet food was good, there were certain days that the buffet had my favorites like Prawn, Paella etc. I think that was when we docked in Spain. I preferred the dining food over the buffet. Our seated dining was a table for 2 with the view of the ocean in the back, they said that was the best seat in the house. It was very romantic. Our waiter Nyoman was training and he was shy at first, but day 2 and 3 etc, he loosened up and felt comfortable with us too. I danced with the waiters on Italy night and it was great fun. Gelato and crepe bar was cute and colorful but extra cost. We got the middle drink package 26 euros a day, gave me all the sodas i wanted and a few cocktails(i dont drink much), but my husband was constantly out of package for the drinks he preferred. So he settled for Gin and tonic, so maybe the third tier was better but didnt match me, the non-drinker, in cost. Coffee was excellent Illy cappucinos all day long. The announcements are in italian with brief English translations so might as well be all italian coz i didnt undertand a thing, but thats ok coz the itineray plan was in english. The Shows were one main show an evening, and band nights in different bars on the ship. I didnt care for the shows, seemed mediocre but the bands were fun, also in italian or english songs with accents The singing contest was fun, also an italian host. No translation except for the American songs they sang. There were always dancing lessons all over the ship and plenty of people joining in. the day activities were few so its best to get off the ship and check out barcelona, palma de mallorca, civitavecchia, savona , and spend the day or half a day outside. It was very very hot outside this time of year. Pools are very small, So i never used my bathingsuit because it was too tight and crowded. Photo guys were out to sell. They didnt have choices in the packages basically it was 14,20,30 euros for individuals or 400euros for all. Couldnt afford to buy them all. We took a drop off costa sanctioned bus to Rome and we walked it ourselves. Then we ubered to the Vatican. It was cheaper and at our own pace. We felt we did the right thing for us. All went smooth and got back to the ship right on time. Embarking was chaotic so we sardined our way back in. Disembarking was easy and we found our way back to the train by taxi because uber couldnt get in 28 euros. For the inexperienced cruisers like us, we were very satisfied, but all the experienced ones may find the need for more activities on the ship. My husband says he loves cruising now, so thats all of it in a nutshell. Read Less
Sail Date August 2017
This was our first cruise experience.. and we are already planning for our second time, so i can say it was nice, defintely! I loved the ship and the itinerary, quite less the dining: the buffet was too crowded and quite often with poor ... Read More
This was our first cruise experience.. and we are already planning for our second time, so i can say it was nice, defintely! I loved the ship and the itinerary, quite less the dining: the buffet was too crowded and quite often with poor quality. Room service was very good and frequent but bar service was not as good: waiters seems to avoid looking at you when they are even partialy busy, and it's not a nice sensation. Pool are also too small and crowded and so i never used them I loved samsara spa very much, even if, in my opinion, entrance fee is a quite too expensive (35 €/day/person). Squok (mini) club is very small but the service is fine and my child loved it. Unfortunately, due to rough sea, captain choosed not to land in our main stage: Mykonos... i'm just wondering if any other captain would make the same decision. Read Less
Sail Date August 2017
We enjoyed the most our cabin with balcony. On the beginning it is difficult to orientate, but finally we found everything rather quick. The food is ok in the restaurants, but is a little stressy. You see the personnel running ... Read More
We enjoyed the most our cabin with balcony. On the beginning it is difficult to orientate, but finally we found everything rather quick. The food is ok in the restaurants, but is a little stressy. You see the personnel running all the time and therefore you are not relaxed by that. The wine is good and price is correct if there is not always 15 % of service at each time. But the beverages Packages are too expensive if you are not a big drinker. And don’t forget: All exclusive is not full pension. The captain’s diner is just an extra glass and a dessert and more stress for the personnel We enjoyed our stay, but as we did not need the entertainments a cruise is not really our thing, for most of the people it must be fine to have swimming possibility, casino, shows etc. The excursions are not always good organised, but still they are interesting to do. And at every port it is possible to see or do something special if you like. We had a calm sea so it was absolutely beautiful and fantastic to be on board. Read Less
Sail Date June 2017
Norway is a lowly populated country with beautiful landscapes. You get to see lots of Countryside, natural beauty and sail into the Fjords while there. Even the Air seems fresher! Cabin was good and well maintained. Shower was small ... Read More
Norway is a lowly populated country with beautiful landscapes. You get to see lots of Countryside, natural beauty and sail into the Fjords while there. Even the Air seems fresher! Cabin was good and well maintained. Shower was small but that was ok. Food options good . The Sit down dinner restaurant allows you to tinker your next days dinner menu to suit your tastes. We chose local port based tour operators , who are waiting as you disembark on ports and bought their tours, having pre checked options on google/on Board . For instance we recommend a trek to Briksdal glacier. You need buy bus tickets as you get down from ship. Buses go there and then you do an hour or 90 minute walk up to base of glacier , come and board your bus back to port. . Ask anyone for local operator , at port disembark area. They actually wait for ship arrival and time their bus departures accordingly and arrivals to match. Tours bought on Board are typically 2-3 times priced. On board we could play TT at pool side and do our walks on top deck. So go for Norway!! We plan a Repeat! Read Less
Sail Date May 2017
We went as a family of nine and had a superb week, it was my 80th birthday which was the main reason being choosing these dates and Costa Luminosa staff were wonderful. The whole cruise was really enjoyable we ate mainly in the Taurus ... Read More
We went as a family of nine and had a superb week, it was my 80th birthday which was the main reason being choosing these dates and Costa Luminosa staff were wonderful. The whole cruise was really enjoyable we ate mainly in the Taurus Restaurant the food was Italian based as you would well imagine but was great however there was international menu most evenings. The waiters were terrific. The entertainment was top notch with singers and dancers put on three exceptional shows that were marred for me personally in that it was too loud as I have hearing sensitivity problems. The organisation on board is like clockwork as the staff have done it all before many times. We have been to most places on the itinerary and therefore didn't go on the excursions. Costa Luminosa is a rather glitzy ship which we rather like and with the passenger compliment of approx. 2500 is not too big that services are at times stretched. The gym was not entered. A great time was had by all our family and we will certainly be going back for more. Read Less
Sail Date May 2017
My Italian parents (65+) enjoy cruising and invited us to go along (single mum & 2 kids, aged 11). So we chose Diadema to coincide with our various travels and room requirements, schoolbreak, flightsprices, etc.... no other particular ... Read More
My Italian parents (65+) enjoy cruising and invited us to go along (single mum & 2 kids, aged 11). So we chose Diadema to coincide with our various travels and room requirements, schoolbreak, flightsprices, etc.... no other particular reason. Its a huge ship, therefore called the Queen of the Med with about 4500 passengers and 1300 staff members. Clean cabin, attentive & friendly service staff. Most of the entertainers are Italians, hence it is the most spoken language.When sunny and at see the Sundecks are packed with no space in between. The buffet has plenty of food with above average quality. For unknown reasons, there was a waitling line of about 30min to enter the restaurant every evening. Entertainement was nice, with a vast variety in how you want to spend your evening. My kids were looking forward to use the F1 simulator, but this was out of order for the whole week. Unfortunately Icecream and Pizzas are not included, so these have to be paid extra for, which seems a little strange on an Italian Ship. The Waterdispensere where only located in the selfservice restaurant and only accessable when these were open (and...a funny smell surrounded this dispenser). Check out the locations you want to disembark and study public transport, as their offers are very pricey.All in all, OK but just too crowded. If I am ever going on a cruise again, then just in a cabin with private balcony. Read Less
Sail Date April 2017
We were looking for a cruise, when we saw the ship Costa Fascinosa, we were in love at first sight. The ship is huge and clean in and out, we quickly decided to booked although we are familiar with some of the routes , what we are after is ... Read More
We were looking for a cruise, when we saw the ship Costa Fascinosa, we were in love at first sight. The ship is huge and clean in and out, we quickly decided to booked although we are familiar with some of the routes , what we are after is the experience. The size of the cabin is more than enough for the 3 of us. We were impressed, the room is tidy and cozy.. The first day we were disappointed because of the limited informations about the dinning procedures, we were not able to catch up the sitting dinner, so we stock up at the buffet. The next day it went smoothly and we enjoyed the activities, the only thing that pissed us off the children are playing at the dancing hall, it seems it is their small playground, there should be strict rules.As the days goes on it is so homely for us, the service is good, the crews are in smiles and accommodating. The excursions were well organized. In total it was an excellent experience for us. Looking forward for our next cruise. Read Less
Sail Date April 2017
Overall a very good cruise with tending to excellence for me as a single passenger. Boarding was a bit delayed, because of some officials for boarder control hadn’t been in time, but however I was onboard within 35 minutes from official ... Read More
Overall a very good cruise with tending to excellence for me as a single passenger. Boarding was a bit delayed, because of some officials for boarder control hadn’t been in time, but however I was onboard within 35 minutes from official start of boarding. Costa succeeded to get me onboard within 20 min on an earlier cruise elsewhere, but for me the second fast boarding ever anyway. As I didn’t stay in my cabin I don’t know exactly when my luggage arrived, but for sure not more than two hours after my boarding. The ship is a huge one with a capacity of about 3800 passengers. But although the MDR was pretty full most evenings I hadn’t the impression of an overcrowded ship. There are way enough facilities to find a spot for everybody, only that passengers are reserving “their” deckchairs before breakfast with their towels is ongoing, although Costa forbids it expressively. General the service is great, especially in restaurants and bars. How can it be that some people in bars, serving hundreds or thousands guests a day, remember already the second day your name and the drink you had the day before? By the way: be sure that you have a drinking package that suits your needs, otherwise you’ll pay a fortune instead of a moderate price for a package. I got the first seating for dinner, but my request to change to the late seating was honoured the next day. The meals were in most cases delicious Italian kitchen, completed by some local courses. Nearly everything was done between very well prepared and just perfect - just two courses disappointed me personally - on a cruise of three weeks. Generally Costa could do something with the cheese offered with dinner. The cheese itself varied daily and I enjoyed it, but it was every evening “cheese with dried fruit” and dried fruit were three weeks just raisins. Overall I really enjoyed the meals offered and at home I know more restaurants I dislike than those I’d recommend to you. The excursions I did with Costa were as mostly in the industry: well-prepared, all as promised, but without the special touch. I only use ship excursions if there is no alternative locally - with local providers or on my own. As usual ship excursions were much more expensive than locals were. The opportunity to arrange things on my own wasn’t available in the Dominican Republic, Guadeloupe, Tenerife and for single passengers in Barbados. Absolute the best excursion during this cruise I did with an independent operator on Martinique, who is for me personally on a very good second place of all tour guides ever (Christelle from Karambole tours). Indeed Costa cancels tours if there aren’t enough participants, it happened to me twice. Once without any acceptable alternative for me, the second time I was able just to change the language and I got my excursion. The only very cheap offer I booked with Costa was an excursion from Marseille to Avignon on my disembarkation day. Costa generally offers excursions on disembarkation days (sometimes with flight time limits e.g.). My online booking has been accepted and I was happy to fill the gap between arrival in Marseille and my hotel check-in. I went to hospitality service to ask about my luggage tags and they wanted to know the exact excursion times for giving me new tags and as I didn’t know they sent me to the excursion desk. There I met the only arrogant staff member aboard who first did a phone call in Italian language (which I don’t understand), cancelled my ticket and thereafter (!) told me that it is forbidden (!) for me (!!!) to book that excursion. I returned to the excursion desk, wrote down her name and reported her to Costa as such a behaviour can ruin the name of an entire cruise line. I can handle a mistake if a booking is accepted and it turns out to be impossible by some reasons, but arrogance of service staff I just don’t tolerate. Because of her behaviour excursions got the lowest rating of all I gave for this cruise. But for the rest I recognise that she is just one member of a crew of 1500 and not representing all of the Costa Favolosa staff. Entertainment is various, I think everybody can find something suitable. The problem of the many languages spoken onboard is solved by concentrating on music and artistic entertainment. Readings on one topic are done in one lounge a couple times a day, but in always in different languages. Great if you are fit in languages, when I missed something I had the opportunity to listen later in another language. The staff is able to communicate in English and at least one other language - although an Italian vessel the many nationalities of the staff is usually talking to each other generally in English. For every language there is one hostess you can visit daily at scheduled times or during information events. The Favolosa is a six-year-old ship without any notable tear and wear, undergoing works permanently I noticed, but didn’t mean any hinder to me. Thousands of people course a lot of dirt, but when there was anything visible at all it was cleaned up in no time, the house keeping was really very alert, some cleaning was going on all the time. I found one small technical problem in my cabin (from my own job I know these things just happen), called the reception and left my cabin. It was solved within half an hour. I noticed it myself when returning to my cabin, but also had a notice in my letterbox and was contacted by phone with another time excuses for the inconvenience. My cruise was at the very end of the winter season and a large part of the staff was going home one day after I left the Favolosa. But except the one exception mentioned before everybody was extremely friendly, helpful and service orientated, greeting with a smile and nobody seemed to be overworked after months of just working. Overall: I really enjoyed and I’d do it again! Read Less
Sail Date March 2017
For perspective, we are an American couple in our 50's. We booked this cruise for the itinerary of almost all places we had never been to before. We are now "empty-nesters" so this was a chance for us to travel off season ... Read More
For perspective, we are an American couple in our 50's. We booked this cruise for the itinerary of almost all places we had never been to before. We are now "empty-nesters" so this was a chance for us to travel off season and enjoy each others company. We chose to embark on the late side to enjoy some more time in Barcelona. After maybe a 10 minute cab ride from the Duquesa Suites we were at the port where we found embarkation to be quick and efficient. As non-EU resdidents, our passports were held for the cruise and returned to us the morning of disembarkation. Also, Costa's terminal in Barcelona is beautiful, lots of natural light. Coming back, disembarkation was very well organized, but since we were disembarking at the same time as everyone else there were some lines. Operationally, the cruise was excellent. Always punctual, and the ship is kept very clean. The decor is "loud", but we liked it. Especially liked all the sculptures in the main atrium of the ship. Food wise, pasta and appetizers were always good, but proteins were not. The only proteins we enjoyed were the extra cost burgers and the duck on gala night. Fish seemed to taste "fishy". We ate in the club restaurant one night, service was outstanding, but the filet had an off taste. It was however cooked a perfect medium rare. Salads on the buffet were always very good. We chose open seating, this worked well for us as we almost always ended up eating early. Later on, there were lines to be seated. Piu gusto drink package was a great value. Wines were good, as were cocktails. Espresso every bit as good as on land in Italy. Entertainment staff keeps things fun. The white party was the best I've seen at sea. I was a participant in the "Voice of the Sea" which was also a lot of fun. Shows were below average for a cruise as were lounge entertainers. The multi-story gym, with a hot tub in the middle, was the nicest I've seen on a cruise ship. All varieties of cardio equipment, weight machines, and dumbells. One nice touch, they had an English speaking (from England) customer service rep who always asked how things were going and genuinely seemed to care. Overall, service was not great. Many were rude or indifferent in the dining room, bars, and customer service desk. However, shout out to Ryan, the English customer service rep, Rina our outstanding cabin steward, and Michael the wonderful bartender on Deck 9 aft. Would I take Costa again? For the right itinerary at the right price, sure. All Cruise lines have their pros and cons--Costa's strong points are fun, pasta, and espresso in my opinion. Read Less
Sail Date March 2017
Overall a very good cruise with tending to excellence for me as a single passenger. Boarding was a bit delayed, because of some officials for boarder control hadn’t been in time, but however I was onboard within 35 minutes from official ... Read More
Overall a very good cruise with tending to excellence for me as a single passenger. Boarding was a bit delayed, because of some officials for boarder control hadn’t been in time, but however I was onboard within 35 minutes from official start of boarding. Costa succeeded to get me onboard within 20 min on an earlier cruise elsewhere, but for me the second fast boarding ever anyway. As I didn’t stay in my cabin I don’t know exactly when my luggage arrived, but for sure not more than two hours after my boarding. The ship is a huge one with a capacity of about 3800 passengers. But although the MDR was pretty full most evenings I hadn’t the impression of an overcrowded ship. There are way enough facilities to find a spot for everybody, only that passengers are reserving “their” deckchairs before breakfast with their towels is ongoing, although Costa forbids it expressively. General the service is great, especially in restaurants and bars. How can it be that some people in bars, serving hundreds or thousands guests a day, remember already the second day your name and the drink you had the day before? By the way: be sure that you have a drinking package that suits your needs, otherwise you’ll pay a fortune instead of a moderate price for a package. I got the first seating for dinner, but my request to change to the late seating was honoured the next day. The meals were in most cases delicious Italian kitchen, completed by some local courses. Nearly everything was done between very well prepared and just perfect - just two courses disappointed me personally - on a cruise of three weeks. Generally Costa could do something with the cheese offered with dinner. The cheese itself varied daily and I enjoyed it, but it was every evening “cheese with dried fruit” and dried fruit were three weeks just raisins. Overall I really enjoyed the meals offered and at home I know more restaurants I dislike than those I’d recommend to you. The excursions I did with Costa were as mostly in the industry: well-prepared, all as promised, but without the special touch. I only use ship excursions if there is no alternative locally - with local providers or on my own. As usual ship excursions were much more expensive than locals were. The opportunity to arrange things on my own wasn’t available in the Dominican Republic, Guadeloupe, Tenerife and for single passengers in Barbados. Absolute the best excursion during this cruise I did with an independent operator on Martinique, who is for me personally on a very good second place of all tour guides ever (Christelle from Karambole tours). Indeed Costa cancels tours if there aren’t enough participants, it happened to me twice. Once without any acceptable alternative for me, the second time I was able just to change the language and I got my excursion. The only very cheap offer I booked with Costa was an excursion from Marseille to Avignon on my disembarkation day. Costa generally offers excursions on disembarkation days (sometimes with flight time limits e.g.). My online booking has been accepted and I was happy to fill the gap between arrival in Marseille and my hotel check-in. I went to hospitality service to ask about my luggage tags and they wanted to know the exact excursion times for giving me new tags and as I didn’t know they sent me to the excursion desk. There I met the only arrogant staff member aboard who first did a phone call in Italian language (which I don’t understand), cancelled my ticket and thereafter (!) told me that it is forbidden (!) for me (!!!) to book that excursion. I returned to the excursion desk, wrote down her name and reported her to Costa as such a behaviour can ruin the name of an entire cruise line. I can handle a mistake if a booking is accepted and it turns out to be impossible by some reasons, but arrogance of service staff I just don’t tolerate. Because of her behaviour excursions got the lowest rating of all I gave for this cruise. But for the rest I recognise that she is just one member of a crew of 1500 and not representing all of the Costa Favolosa staff. Entertainment is various, I think everybody can find something suitable. The problem of the many languages spoken onboard is solved by concentrating on music and artistic entertainment. Readings on one topic are done in one lounge a couple times a day, but in always in different languages. Great if you are fit in languages, when I missed something I had the opportunity to listen later in another language. The staff is able to communicate in English and at least one other language - although an Italian vessel the many nationalities of the staff is usually talking to each other generally in English. For every language there is one hostess you can visit daily at scheduled times or during information events. The Favolosa is a six-year-old ship without any notable tear and wear, undergoing works permanently I noticed, but didn’t mean any hinder to me. Thousands of people course a lot of dirt, but when there was anything visible at all it was cleaned up in no time, the house keeping was really very alert, some cleaning was going on all the time. I found one small technical problem in my cabin (from my own job I know these things just happen), called the reception and left my cabin. It was solved within half an hour. I noticed it myself when returning to my cabin, but also had a notice in my letterbox and was contacted by phone with another time excuses for the inconvenience. My cruise was at the very end of the winter season and a large part of the staff was going home one day after I left the Favolosa. But except the one exception mentioned before everybody was extremely friendly, helpful and service orientated, greeting with a smile and nobody seemed to be overworked after months of just working. Overall: I really enjoyed and I’d do it again! Read Less
Sail Date February 2017
Enjoyed our cruise, we stayed on board for back to back for 20 days. The true facts. If you are Canadian or American they do write USA water on your ship card, so you can get water or sparkling water at dinner, at no charge. But water is ... Read More
Enjoyed our cruise, we stayed on board for back to back for 20 days. The true facts. If you are Canadian or American they do write USA water on your ship card, so you can get water or sparkling water at dinner, at no charge. But water is always available at the buffet. You get juice at breakfast only, which is normal on cruises. Coffee and tea is always available at the buffet. Keep in mind this is a Italian cruise line, that caters to many different cultures, so yes announcement are in 6 different languages, if it not in your language it will be if you need to know about it, be patient. We were impressed by the cruise director Max whom could switch languages quickly, nice guy to talk to, and an Italian born Canadian. Now for the different cultures, we found a lot of the Europeans rude, a real me society, you need to let people off the elverator before you barge in, don't jump in front of people in the buffet, don't smoke where you are not suppose to, people 4 tables down don't need to hear your conversation, you don't need to shout. Don't throw your ashes and cigarette butts overboard, don't smoke in your cabins, and don't leave your matters at the airport. And don't treat the staff rudely. I am of European descent and was shocked at these people. It was nice to have a no smoking casino, we were actually able to play in comfort, the machine were fun and we managed to earn a few drinks and make a small amount of money. The drinks earned thou were had to get, you really had to go out of your way to find an attendant and waiter. We had a supreme balcony cabin on the 6th floor, the room is large with lots of storage, great balcony, but some days hard to enjoy with all the smokers, Costa one of the few cruise lines that still offer this, which I found dangerous because of the rude smokers flicking there ashes and cigarette butts overboard. Our cabin Stewart Jesmar, was wonderful, a very hardworking young man, always making sure that everything was perfect for us. Dinners in the dining room were wonderful, and yes they are slow paced, but what else do have to do? Enjoy your dinner and have fun with your dining guest. Both cruises we had a great group of people we ate with. The food is very good, you have a great variety and lots of courses, so you will get full. Breakfast and lunch in the dinning room, were ok, but most of the time the food was good, but a real language bearer with other guest they would sit you with, wish they would sit you with other English speaking guest. The evening entertainment was good, some shows were better than others. The dancers were very high engery. The pool areas were always crowded, very hard to find a chair as most were reserved from first thing in the morning with no one sitting in them for hours. The pools and hot tubs were filled with kids, it would be nice to keep the back area as adults only. Also they allowed smoking on one half of the back pool, area, you could not sit out there to eat as the smoke drifted everywhere and the smokers smoked wherever, RUDE. And the security people turn the other way, I would have to ask security to tell these rude smokers to butt out. We found that costa has cut cost such as less staff only 900 staff to 3000 guest, no lobster dinner, cruise ports were we had to tender was very slow as there was less tender boats and smaller ones. They also landed on less desirable cruise docks that were cheaper docking fees. Also I noticed that a large number of staff smoke, and they always hung out on the 2 level outside, these were mostly maintance, and shop staff where did they get all the free time, while the other staff members in house keeping and food services barely had time to sleep. This deck was the best deck to walk on and was always filled with smokers and ashes, terrible, Read Less
Sail Date February 2017
I've written an extensive report of our experience on the costa board. This was deal we couldnt say no to. A guaranteed inside cabin,so weren't expecting much. Upgraded to a Balcony. Cabin spotless throughout the ... Read More
I've written an extensive report of our experience on the costa board. This was deal we couldnt say no to. A guaranteed inside cabin,so weren't expecting much. Upgraded to a Balcony. Cabin spotless throughout the cruise. Some of the best food i've ever had. It is aimed at the Italian market and therefore meats, cheeses etc are aimed at western Europeans. Hot breakfast in main dining room only. cold in buffet.Dining times later than english/american lines. Entertainment good to great. Bands around the ship-good. Laundry service reasonably priced but do NOT send anything other than plain laundry. A good dress shirt of mine was ruined (took all the glitter off) and you will only get back 7 times the laundry charge. it does clearly state thin on laundry t&c. so i only got back 21€ We enjoyed the cruise a lot but do remember this is aimed at the Italian market. We'd definately go back on her. Read Less
Sail Date January 2017
This was my first ever Costa cruise so I had no idea what to expect. The check-in went smoothly on my arrival in Barcelona with my bags taken, given a boarding card and told to await for boarding on the first floor at my allotted time. ... Read More
This was my first ever Costa cruise so I had no idea what to expect. The check-in went smoothly on my arrival in Barcelona with my bags taken, given a boarding card and told to await for boarding on the first floor at my allotted time. I was two hours early and sat in the cafe (nice) and had some lunch. I started to join the queue for boarding and found that I was meant to have checked in (again) at the desk on the first floor and have my health declaration checked. Why do a check in twice? There were lots of people behind me and the same thing happened to them and we had to leave one queue and join another and return to the original queue. Chaos! The Diadema is a beautiful ship and looks amazing as you walk around. I was aboard for a week and think there were areas I still haven't seen. She is massive! The food really lets the ship down. The buffet at lunchtime and evening on the 10th deck is horrible with inedible food, dirty tables and not enough staff. If you have a restaurant on your card (I was Coruna Blu) then have your evening meal there. It was open dining so I could go there at any time. Best time is immediately after 7pm as many of the other passengers seem to opt for eating later in the evening. I never found more than 5 people waiting in front of me to get entrance in to the restaurant. The food was usually cold when delivered to the table but there was no point complaining as the staff were so rushed off their feet. I spent an extra 10 Euros on a beef steak on my final night and it was superb. Breakfast in the Fiorentina restaurant was nice if you just want an alternative to the buffet, but don't expect the hot food to be hot. They have an English breakfast but it was cold every morning. I had breakfast delivered to my cabin on 3 mornings and it was fine. You pay 5 Euros for the privilege but better than sitting in the dining rooms in the midst of breakfast chaos. The highlight of my trip was a meal in the Teppanyaki restaurant where the staff, food and overall atmosphere was exceptional. It was wonderful and I should have booked it every night! If you make the reservation on the Costa website, it doesn't automatically make it with the ship as I found out to my cost. I turned up to find that there was no reservation in my name. Fortunately, I got a table. The internet is expensive but very reliable. It worked out at about 120 Euros for heavy usage for 7 days. I did several excursions and they were all very good. The trip to Rome was horrible as the seats on the coach were that close together, I couldn't even sit properly in the seat. I am only 6'1" and it shouldn't be that bad. We had a 90 minute journey and it was horrible. I wasn't the only passenger to feel the issue with the seats but there was nothing that could be done to sort out the problem. It is definitely worthwhile getting the drink package from the outset as it will save you a fortune if you have a couple of glasses of wine, unlimited soft drinks/coffee/tea and the odd cocktail at night. Always a good buy is the laundry service which was on offer at 20 Euros for 24 items. It was done overnight and appeared the following day beautifully cleaned and pressed. Check you final invoice as mine had several mistakes. They were fixed by the hospitality team without any problems. I thought the entertainment was very good. The bands playing in the bar was exceptional and the couple doing acrobatics were fantastic. A great atmosphere in all the bars and very attentively looked after by bar staff. Read Less
Sail Date January 2017
As a seasoned world traveler I knew that choosing to cruise on an Italian liner would mean that I would not be having the same experience as one of the ships that Americans usually choose. Why did I choose this particular cruise? I ... Read More
As a seasoned world traveler I knew that choosing to cruise on an Italian liner would mean that I would not be having the same experience as one of the ships that Americans usually choose. Why did I choose this particular cruise? I wanted a winter get-away, the price was fantastic, the itinerary included ports I wanted to visit. I did not choose based on food, drink, onboard activities, amenities or what language was predominant. In reading the reviews prior to the cruise, I was surprised at how many folks were unhappy that English was not more prevalent (duh! - it was an Italian liner!) And all the complaining about having to purchase water was way out in left field. Contrary to some reviews, the water from the taps onboard was perfectly safe (there has to be warnings when it is unsafe to drink the water). No such warnings were evident anywhere. Yes, if you wanted bottled water with dinner there was a charge but that happens in a lot of land restaurants too. Free water was always available at the open seating buffet anytime of day. I had no problem bringing bottled water back onto the ship after daily excursions and I did not witness anyone else having a problem with that. I think the water issue is blown out of proportion in the reviews. I did not participate in any of the ship's excursions as I did my own research on each port of call and determined what I wanted to do and see based on public transportation, etc. This of course made the cruise more affordable and was easy to manage. Only at Mallorca did I have to purchase a ship's shuttle bus ticket into the city because there was no public transportation available and the walk was a long one. Overall, I was happy with my experience on Costa's Diadema because it was just what I expected and I had done my "homework" to make it fit my ability and desires for what I wanted to see at the various ports. The Diadema is the same as any big name cruise liner that takes on thousands of people for a cruise - it's all in what you personally enjoy about the cruising experience. Read Less
Sail Date January 2017
(This will be a long review since I promise myself that I will leave a good detailed review just so people know what they are missing.) We are a couple in our 30's and 40's, no kids. We travel a lot but never been in a cruise ... Read More
(This will be a long review since I promise myself that I will leave a good detailed review just so people know what they are missing.) We are a couple in our 30's and 40's, no kids. We travel a lot but never been in a cruise vacation.We decided to take this cruise because of the rate, schedule, cities that are covered and port of embarkation which is at Marseilles. We purchased the package because of the rate which is really a good deal during that time without reading reviews from other customers. After reading all these reviews, it really made me feel that it's going to be a bad vacation. Complains from food, water, service, over pricing in everything and even the program which some said it's just average. My expectations are really low to the point that I was not excited for this trip. I'll start my review with embarkation, it was easy and fast. We made a mistake not coming early because we thought its like a flight that after check-in, you will be going to the gate and waiting for boarding. But big mistake. After leaving your luggage and check-in, you will go directly to your room and your card is just waiting for you on the bed. You can enjoy all the services that are available as soon as you have this card (only if you already made a prepayment package, which we did. We bought our drink package so that we can just drink and never think of how much are we spending already.) If not, register your credit card before purchasing, which is super easy. The ship is gorgeous. It looks new and every inch of it is very clean. As soon as I got inside, I was regretting already that we only took 7days. It was alive with colors and music. It's huge and everyone inside are having fun with drinks and activities. Breakfast has two areas, international and Italian. On our first breakfast we went to international, there was a long queue outside the restaurant. We waited for at least 15minutes before getting seated. They serve hot meals here which I advise to go to if you like eggs and sausages. On our following breakfast, we decided to go to the Italian. I find it more relaxing and there are a lot of options but yup of course, no eggs. We tried the breakfast room service one time because we had to leave early for Rome and I find it very simple, not so much options. We tried lunch only once because we always eat out when we are on dock. Lunch is buffet, food is okay lot's of options but it's like a market. So get ready to fall in line and rubbing elbows with other guests. Dinner is seated. I really like the idea. Food is great when its like a special night but average when its just a normal day in the boat. Food and drink are served right on time. We always anticipate watching the spectacle before our dinner at 9pm. I find the singers and dancers amazing. Top notch talents. They even had an opera singer which was really good. Different program each night so you always have something to look forward to. I didn't like the comedy guy but my husband like him, so maybe it varies. There were activities from 8am until late night. They never ran out of things to do. I like the most was the white party, gala night and Italian night. I was amazed that people were dress to impress. My advise for future costa female clients: bring long gowns, heels, make up. And for guys, bring your suits! You will feel left out if you don't. Plus it's really nice to dress up. Service is excellent. Drinks are served fast. Servers are pleasant. We paid 25euro/day for our drink package and it was an amazing deal. Coffee is served during breakfast but this is just regular one. If you like espresso and cappucino better get the drink package. There are juices at the buffet area but if you like smoothies or virgin cocktails better get the drink package. If you like wine with your every meal then get the drink package. If you missed buying one before embarkation, they sell it there for the same price. But there was a loop hole with the drink package, you can order water by the glass but you cannot order a bottle of water. It's extra charge or you can buy the premium drink package which is around 40euro/day or buy the water package. It was funny that I was expecting this type of things might happen, but it didn't matter. You can actually buy water from outside and bring it to your cabin. We tried and I can say that you really can. Regarding excursions. I saw complains that its very expensive. Well this is true, but i think it's just the same with other cruises and even 5 stars hotels. So, if you are in a budget just go do it on your own. It's a bit of walk to take buses or trains but it's cheaper. We didn't had a problem getting out of the port or even getting back but we researched well before our trip. It was an amazing experience. We would go back for sure and we already told our friends about it. Actually one of our friend already went with his wife for the 12 days mediterranean cruise, and we just have the same experience. Read Less
Sail Date January 2017
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