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343 Costa Cruise Reviews

Last year we cruised the Mediterranean on the MSC Opera- this time we chose the Costa neoRiviera. The ships are similar, although the MSC Opera was lengthened a few years ago. The Costa neoRiviera is leaving the fleet in November and ... Read More
Last year we cruised the Mediterranean on the MSC Opera- this time we chose the Costa neoRiviera. The ships are similar, although the MSC Opera was lengthened a few years ago. The Costa neoRiviera is leaving the fleet in November and will be transferred to their German division, AIDA Cruises, so this review won’t be relevant for much longer. The good points: it was a very affordable cruise in peak season for 11 nights. One of our party was travelling as a single passenger and Costa’s policy (in certain markets) is to only levy a 30% surcharge- this is another reason we chose this trip. Atmosphere: Costa neoRiviera is a smaller intimate ship and is easy to navigate- the only trick to remember was the middle elevators didn’t go past deck 9. The crew were fine and we encountered no constant upselling like on MSC. The only disappointments were a confusing 30 minute life boat drill and crew not always enforcing the pool age restrictions, although considering this voyage was mid August this was often an impossible task. Most of the passengers were Italian, the remainder French, German or Spanish. There were perhaps 20 native English speakers on board so if you were looking to expand your Anglo social circle, this wasn’t the ship for you- English speaking guests are targeted by sister company HAL. Since Costa and MSC are mass market cruise lines, the demographics of your fellow passengers come from a wide social spectrum; therefore, standard Anglo behavioural norms/etiquette are often lacking. Being in the minority, the only solution is to modify your own behaviour: “when in Rome…” Dining/Food: Hurray! After last year’s MSC disgusting culinary experience (straight from the microwave to your plate) and rude Maitre D’ attitude, it was great being on a ship where you could actually eat well and alter dining arrangements without any fuss. Except for one night featuring a brand new celebrity chef menu (resulting in many half consumed meals) which the dining staff observed, the quality and portions were very good in the main dining room and buffets. Cleanliness: The ship was clean (not MSC obsessive compulsive clean) and satisfactory although some open deck areas on level 12 required attention. As the ship is being refurbished soon, perhaps it was decided to wait until then to perform the necessary work. Having said that, there were sufficient deck chairs on board (an MSC Opera problem) and the ship never felt crowded. Entertainment: This is the only area that needs improvement compared to MSC which was exceptional. While the special guest acts were quite entertaining, if the night involved the neoRiviera singers the performances were too repetitive- I think we saw the same prancing/dancing moves a number of times- just in different costumes. There is also a design flaw in the Ravello theatre- rows are tiered, but there are two rows in every tier so the second row can’t see over the first so you need to arrive early to get a seat with a view. Overall verdict: yes we would cruise with Costa again. Our expectations were met and the overall experience far surpassed MSC. Read Less
Sail Date August 2019
Costa is a Very Surprising Compony, We Enter the Ship in St. Petersburg, the ship is quite of big and good. We Booked Cabin with Window and the Cabin is quite big and good but there a addtion staff on money. The food on costa is good , ... Read More
Costa is a Very Surprising Compony, We Enter the Ship in St. Petersburg, the ship is quite of big and good. We Booked Cabin with Window and the Cabin is quite big and good but there a addtion staff on money. The food on costa is good , there what to eat everywhere. there 2 restaurants on the ship. We was on smeralda and it was an goodrestaurant but it was take the food a long to get. Costa having a show every day Evening. there a lot what to see on board and what to do. But Pizza on board is on additonal Payment. the service on board is good. on Information there staff that talking in multi languages. the loading and unloading was good and quick. and the shops on costa is quite good and recommanded to wait to last day for sales . very nice cruise maybe We'll go again Read Less
Sail Date July 2019
Before going on the cruise I read these reviews and thought to myself how can a big cruise company have a ship that bad? But the ship was great, everything was nice, food wasn’t bad and overall I had a very nice time. The room my family ... Read More
Before going on the cruise I read these reviews and thought to myself how can a big cruise company have a ship that bad? But the ship was great, everything was nice, food wasn’t bad and overall I had a very nice time. The room my family and I took had a balcony which was really nice and big. The cabins weren’t that small and 2 people could and will comfortably live in them. The restaurant on the 2nd and 3rd floor was really good, and so was the pizza restaurant on the 9th floor, but the buffet on the 9th floor was good but not the best. The negatives of the ship were that everything is expensive on the ship and the WiFi was really, really expensive. But literally everything else on the ship was really nice, would recommend for everyone to go on it. If you go with a positive attitude then you will be guaranteed a great time. Read Less
Sail Date July 2019
Booked this well in advance and decided to upgrade to a balcony premium room as also taking teenager with us. Given the reviews of Magica and Costa (read them after booking...) I was concerned that we may regret choosing this - but the ... Read More
Booked this well in advance and decided to upgrade to a balcony premium room as also taking teenager with us. Given the reviews of Magica and Costa (read them after booking...) I was concerned that we may regret choosing this - but the itinery was fab and we have been on a couple of cruises before in eastern med with Royal Caribbean - so checked re package and location of cabin carefully - got a single bed sofa sorted rather than bunk bed - and chose Deck 9 as close to bars/buffet/pool etc. We had a fantastic week - and this is why I am writing the review (given the majority of very negative ones!) - as we really rated the following: - the dining room/food ! we were seated at an English speaking table and we had a laugh from the off. Hello Steve and Trish and John and Bev if you are reading this! - the staff - we found everyone helpful and friendly - far more than previous cruises - we enjoyed the gala night - it wasnt formal or stuffy and the whole set up is very relaxed and casual - if you want formal dont book this ship!! Norbert was excellent - the premium room - spacious and spotless all week - decent shower and loads of storage space. Decent bed including the single one - the sofa bed wasnt a hassle and just stayed down along wall all week which was ideal. - embarking/disembarking - all very straight forward - no waiting getting on or off and the same throughout at various stop offs. We got a public bus from central station when arrived at Stockholm - after gettting Arlanda Express from airport - takes 30 mins and cheap! - the itinery - we chose this primarily as we wanted to get as much time in St P and Stockholm as possible - we booked our own shore excursions in St P and did our own thing in other cities. We had a brilliant time in St P as we wanted to do more specific history and politics tours so used Ulko Tours to go to the Political History museum (fantastic - you could spend 5-6 hours there - ask for english speaking tour guide before you go) and also smaller KGB museum. Also did general city tour 1 day with Advertura - very good. These were costly - so it does add a lot to the overall cost of the holiday which we didnt realise when booking cruise. We booked our own flights to and from Stockholm separately so this gave us an extra day in Stockholm - otherwise we would have had to leave the ship by 4.30am on the last day. So this worked out for us and accomm in Stockholm was reasonable - stayed at Park Inn - a couple of stops on metro which was excellent. So overall we were impressed with Costa and would use them again. Yes - the majority of the passengers are Italian/Spanish (no surprise there then) and yes it was loud and noisy in all the public bars/spaces. The entertainment was as to be expected (!) and yes Costa makes the staff try to sell all sorts so there is too much selling at the info sessions - but we found the overall service and the dining experiences great. Just one thing Costa - please add water to the drinks package - its madness not being able to get a glass of water but as many spirits/wine/beer as you wish. Read Less
Sail Date June 2019
We chose this Cruise Trip to North Europe, as this covers four stops in Western Norway, besides Copenhagen and Goteburg in Sweden. This was our second trip on Costa Ship. Very happy with their Itinerary, since main attraction was to ... Read More
We chose this Cruise Trip to North Europe, as this covers four stops in Western Norway, besides Copenhagen and Goteburg in Sweden. This was our second trip on Costa Ship. Very happy with their Itinerary, since main attraction was to visit Norwegian Fjords. Vast variety of food and comparatively far better Entertainment compared to others. Overall a great experience and Value for money. One suggestion for those Taking this Cruise at Warnemunde Germany. Warnemunde is nearly 2 to 4 hours by Train or Coach from Hamburg or Berlin. For individual/ group travelers, who not taking direct Private Taxi/ Car from Hamburg or Berlin to Cruise centre, the better way is to Embark on this Cruise at Copenhagen. This will avoid all the hassles of getting to Warnemunde from Hamburg or Berlin One suggestion for Costa: Being an Italian liner, there should be some free Pizza and Ice cream stations. They have Shore Excursions for different language groups. At Norway ports, private excursions to Fjords are available at cheaper prices. Read Less
Sail Date June 2019
I do not normally write a review on cruises. I do always rely on my other half to do this. I have read so many bad and negative reviews about Costa which I was not very keen to sail with them this time. I have traveled a lol, done so ... Read More
I do not normally write a review on cruises. I do always rely on my other half to do this. I have read so many bad and negative reviews about Costa which I was not very keen to sail with them this time. I have traveled a lol, done so many cruises with Royal, Azamara, Cunard, Princess and so on. You just imagine how well they are by name. So I was quite worried to embark on Costa Mediterranea due to my experience with the best ones on the sea. I cannot praise to anyone to give a go, to try it at least once. It was amazing. We sailed this month and we went to the Norwegian Fjords. The ship was glizzy, beautiful though. It's like a Las Vegas Hotel if we want to compare to something. It's not new but no old at all. It has got that sparkle which it makes everything good to be on. We were for 10 days and we enjoyed everyday. We are definitely going back again. Also we have found out that Costa had a free shuttle from Amsterdam (from a station to the port, which no so many cruise liners do that.... On the other hand I just would like to pointing out few things.... We do feel citizens of the world, Costa is a multicultural environment and of course we do not expect everyone to speak with the same accent or this perfect English. Sometimes demand is it perhaps we do want this or that in our own way? Why cruiser just accept what it is without making huge fuss? The only problem is some the passenger itself which they do not know what it does mean respect. To be honest criticize and write a bad review to a cruise company is easy but sometimes we should ourselves understand why sometimes things don't go how we want. Perhaps we expect too much, we treat badly those people who are really working hard on board for us. Just be nice, try to see yourself on the other side and just think how you would like to be treated, perhaps your perception will change a bit. I can't personally knock anything down. It's us we should respect each other when traveling. That's my personal opinion. If you don't like it then you can go with Silversea, Seabourne, Oceania where you pay a high standard rate and you get what you really want. Sorry to be harsh but we just need to stop winging and criticise everything. Read Less
Sail Date June 2019
We wanted to go to Norwegian Fjords cruise for quite a long time so, when I saw this cruise on special promotion and checked its itinerary, we bought it the very same date. Itinerary is very important as many cruise ships just stop at ... Read More
We wanted to go to Norwegian Fjords cruise for quite a long time so, when I saw this cruise on special promotion and checked its itinerary, we bought it the very same date. Itinerary is very important as many cruise ships just stop at major cities where you should take local fjords tours, which are pricy as everything in Norway. This cruise had excellent itinerary, I could not wish to be better. First of all - it started in Amsterdam harbour, which is in about 40 min taxi from Airport. We took this opportunity to explore town of Harlem, with is absolutely beautiful and provides very different experience in compare to crowded touristic Amsterdam. Embarkation was fine except one of our suitcases was never delivered to the cabin and we picked it up by ourselves, staying lonely by the elevators :) First ship impression - WOW! we never saw such kitch before. Do not believe anyone, who wrote this ship design was impressed by Italian castles. It was rather impressed by Gipsy kings houses and made by people, who never saw anything produced in Italy :) Despite its design, ship is very well structured and its quite easy to get where you want different ways. On-board experience - Costa cruises do promotions on their cruises very often, so never buy their cruise full price. In return everything on board is PRICY. Drinks are expensive, photos - very expensive, paying restaurants - expensive and price for SPA is over expensive. As result service staff is busy whole day, trying to catch customers for their services. Looks like Stambul market a bit and annoying as well. On the other side, you can always say no, which let you control your expenses. Only thing you can not avoid is ironing, which is expensive as well, and they do not let you to iron things by yourself :) Its strongly recommended to buy wine and water package as soon as you are on board or in advance. Internet - Costa has great option for unlimited Facebook, Instagram and messengers for only 5 Euro per day. Dining - though buffet on the upper floor was mostly disappointing as mentioned in many reviews, menu breakfast and evening dining at the main restaurant was superb! Dishes were on top restaurant quality and we really put on weight during the cruise as could not miss any course, some times asking for the same dish twice for the evening! 5 stars to the chef! Our evening waiter really provided us top service possible. Same time room service was good at the beginning, but starting from the middle of the trip made it worse and stop doing anything, even cleaning at all for last two days. Probably he expected to get a tip after two days? Needless to say he did not get anything. For excursions we used local company called Norwegian Excursions which I'm glad to recommend. Unfortunately we decided to use Costa Excursions for Stavanger and Bremen and it was complete disaster. First of all you can not neither complain nor get any refund. Excursion desk is always full with unsatisfied customers, but its written in their terms - no refund in any case, except full cancelation of the excursion by local provider! Costa acts as local provider agent and in case you are not satisfied with your experience, Costa may provide you with local provider details and you may send your complains directly to them. Costa sold us Fjord trip in Stavanger, stating its going to be small boat cruise, you'll go behind the waterfall with this boat, while sipping Prosecco with nice music, observing fjord though its glass roof. In fact local provider gave us a transport ferry, which is not even close to the promised small boat and not suitable for any excursions at all. Needless to say, Costa did not provided any refund. Excursion in Bremen lasted only 2 hours, despite this day stop in harbour is over 6 hours - I think they just save on buses. Best solution was just to go to harbour shopping center with local bus. Fellow passengers complained on other excursions as well.. Some did not book any excursions at all, always choosing the ones in local ports - good idea! Ship has very good disco room, which starts to work as disco at midnight acting as teen zone before this time. Entertainment was mostly different dancing performances which is not in our style, though Roberto Sinagoga signing performance was really impressive. Animators team was great and do perfect job! Summary: If you buy your cruise with discount, avoid Costa Spa and excursions, there is good possibility to enjoy Costa cruise even with few cocktails every day. Tipping your cabin attendant at the beginning might be a good idea. Quickly on ports - Bergen - nothing to do except little old district and tourist fish market, If weather permits, take funicular uphill (buy tickets through internet to avoid cue) and hike up there - they have beautiful nature trails there. Stavanger - considered to be most beautiful city in Norway. Probably it is. We downloaded map of Stavanger graffiti festival and did our own city quest searching for different graffities - it was amazing! Alesund - Troll wall is not quite interesting, and troll road is a must! nothing to do in town itself, though we do good shopping of local tourist equipment in local outdoor outlet. Geiranger - Just took standard excursion, which should including mount Danisba (or something like that) and 7 sisters view point. Avoid hope on bus - it won't take you there. Olden - Piece of glacier you see is quite small though road to it is fun despite crowded. You can get there with Norway Excursions as well as take excursion in the harbour. Read Less
Sail Date June 2019
We picked this 9 night Norway Cruise for it's ports, not for the ship, as part of a celebration for our son's high school graduation. We splurged on a panorama suite for a little more room and services since there were 4 of us, ... Read More
We picked this 9 night Norway Cruise for it's ports, not for the ship, as part of a celebration for our son's high school graduation. We splurged on a panorama suite for a little more room and services since there were 4 of us, my husband, 18 yr old, 1 yr old and myself. We reviewed all Costa's shore excursions prior to sailing and through research determined we could do most of their excursions on our own or through another company for half the cost. We booked 0 excursions through Costa and did all sight seeing and excursions on our own. Ports: BERGEN: We easily walked from port to town while walking by colorful houses to Floyen Mountain funicular (lift/gondola). Once on top, beautiful views await with easy walking trails, friendly goats and playgrounds galore (don't miss the wooden one in the trees to the left when you get up there. There's a little zipline that's part of the playground too). Definitely a spot for all age groups. Go there early as the lines get long for the funicular. Cost was reasonable, about $20 round trip. You can also hike up and down at no cost, but it's not for everyone and I would rate it difficult because of the incline and length to get up there. HELLESYIT: we didn't dock. Stopped for an hour for the views. You could only get off IF you booked an excursion that took you to the next town, Geiranger. At the high cost, It didn't sound worth it. GEIRANGERFJORD: coming into this Fjord is the excursions. Save your money and wake up early (by 6am) and watch the majestic waterfalls and ridges roll by as they narrow while approaching Geiranger. At port, we checked out a few port shops along the water, walked around towards town (about 5 minutes) and walked backed. It looked like you could rent a boat there for a few hours. That would have been fun. It ended up being a very overcast day. We ended up back on the boat somewhat early for a nap. ANDALSNES: My favorite! I originally wanted to take the train excursions Costa had on the Rauma Railway but at almost $200 a person, I thought not. I found the train actually had a website of it's own, but the tickets were sold out for that date and time (Costa's excursions bought them out no doubt). So we rented a nice car for $60 and went to all the same places on the excursions, literally following the train as it paralleled the road we drove (a huge cost saving and so much better than fighting for space with all the other tourists). MUST SEE Trollstigen (winding, steep road with waterfalls to a beautiful mountain top park with easy trails to overlook). Come back towards town and drive up the other side along the Rauma River to Romsdalen. On your way take a side road off the beaten path for a few minutes. We saw moose and an incredible unattended roaring waterfalls. OLDEN: we took the local bus (turned school bus after 3pm) for a few NOK (maybe $10 per person round trip) to Briksdale Glacier. You must do this early to allow for time to get there and for walking the park and return before the buses stop running. There was no cost to get into the park, just for the shuttle cart (big golf cart) to bring you towards the top of the park to avoid some uphill hiking. We loved the 1 hour walk up and the challenge. Bring a raincoat or sweater, it does get cold (you're walking to a glacier). STAVANGER: We really wanted to do the Pulpit Rock excursions with Costa, but again $200 a person was ridiculous. You can do it on your own for around $40, if you're in port a full day. You just need to get up early and be off the ship to catch the 1 hour fairy over to Tau and bus to Preikestolen Mountain. Once there, you'll need to leave at least 4 hours for the hike (add more for decreased fitness level) and plan what fairy you need to be on to return to the boat in time. We missed this opportunity because we stalled getting off the ship. Instead I watched jelly fish swim along the boat docks as we walked into town with LOTS of SHOPPING. We eventually decided to WALK to the swords. I definitely recommend NOT doing this. It was easily a 4 mile/6 kilometer, 2 hour walk through the neighborhood, a park and along a highway, with nothing special to see, only to get there half starving, take a few pictures, with just enough time to figure out how to get a taxi in the middle of a very residential area back to the ship. DON'T DO THIS! Wake up early and get to Pulpit Rock. BREMERHAVEN: port is far away (20+ minute drive) to the city. We stayed on the ship. Language: They announce in 5 languages. It doesn't seem annoying as they do it quickly and efficiently. The cruise director will announce in the 5 languages as well. The crew generally understands english. The majority of the passengers I interacted with spoke only Italian or another language besides English. The boat: decor. Lots of colors, but very clean and tasteful. Hardly felt us mice through the Norwegian waters. Bars/lounges: didn't usually have to wait long when ordering directly at the bar. Sometimes lounge seat service took a bit. Bar staff was accommodating and willing to try to make what you wanted off the menu. Mark at the lounge was good at understanding drinks off the menu. Dont expect a typical Cadillac margarita as they don't squeeze the lime/lemon fresh, they use a mix which they say is lemon juice with sugar added. The best Margarita I had was with their fresh squeezed orange juice. They put the best duo singing band (2 guys) that play mostly American songs in the worst lounge. It's not a bad lounge it's actually really comfortable, but the walk way to the MDR and elevators separates the stage/bar from the seating so everyone is always walking through. Any of the ships other lounges would have been better for this. Theater: very nice 3 story theater. Lower level walk in on the first floor and multilevel (with stairs) highback chair seating on the others. All offered pretty good views of the stage with some piller obstructions throughout. The first two rows are reserved for suite guest, with no specific seats being assigned relating to your cabin. They can be taken 5 minutes before showtime by anyone. Staff does not monitor the reserved seating. The show's are about 90 % Italian related and they sing about the same in Italian. Tips: download the Costa app on your phones prior to the cruise. For some reason Norway would not let us download the app ( it was unavailable in your area). Butler Service: We did not receive an orientation from our butler (Julio). He never told us what services we could use him for, I believe in part due to the language barrier. We struggled a bit when we'd try to order drinks from him, but he always tried really hard to understand. We call an extension on our phone and they either take our request or more commonly, send the butler to find out what we'd like. One morning I ordered two hot chocolates with the person at the extention. The next day I ordered it at the extension and she said it was not included, even after telling her it was yesterday. She sounded irritated and said "mama is there anything else?". I said, I guess just orange juice. It was definitely included as we had their best drink package and butler service. Three days before cruise end, we were given a second butler that explained the services included. Club Restaurant: Medusa was the highlight of the service we received. Kind staff when dining with a 1 year old made all the difference. Kevin, Julie, Neal... made sure we got good service and were always chatting with the baby when he got fussy, many times avoiding having to leave as the baby responded happily to them. The food was usually good. I asked the servers what things looked better on the menu as it was hard to tell by the name what would be good. One night they had lobster bisque, it was anything but. More like cream fish broth gravy. I know they have limited ingredients to make a variety of things, but sometimes the food names on the menu are not exactly what we know that item to be. So just ask a lot of questions prior to ordering at the restaurant to avoid disappointment and food waste. Most servers are happy to explain if they can understand your questions. Restaurants/buffets: this cruise had very selective hours for their buffet. It seemed they were only open 2 hours for dinner and not until 6pm, if you were hungry between 3 and 6, room service was generally the only option. I'm used to having food available 24/7. Everytime I went to the buffet, I had to wait in line about 5 mintues before I could get any food. I also struggled every time to find a table. Pizza from the buffet area cost extra. They act like it's a specialty restaurant. Spa: the spa was complementary for suite guests. We were under the impression that we'd each just get one day at the spa, but was informed that we could go everyday by Christine (english speaking guest relations). The have a co-ed jacuzzi, just like the ones on deck. Each male and female side have their own turkish spa (steam room) and a sauna. They also have nice showers that have multiple side shower heads. Cabin Suite 6158 (Panoramic Suite): We comfortably fit 4 of us. Our 18 year old on the couch bed, our 1 year old in the provided crib and my husband and I in the big bed, which was easily a queen, if not bigger. The beds were more on the firm side, with a bit of pillow top mattress that was very comfortable. *Room disappointments We booked this based on Costa's websites layout of the room. It showed there was two lounge chairs on the balcony AND a table with 4 chairs. There was no table. So we were not able to comfortably have meals on our deck as we had liked (especially with the baby). It also stated a jetted tub was in the bathroom which is a another BIG reason we booked this room. For me to relax and to be able to easily bathe the baby. When brought to their attention the women at the service desk offered to give us a free phone call to pr travel agent. It wasn't our agents fault, we used Costa's website to decide on the room based on features THEY LISTED. Finally a supervisor called us and apologized saying they did remodeling and it looks like the website was not updated to reflect that. There was no offer to move us to a room that had those things or to credit us a bit for the inaccuracies. They did not make it right and I felt like we were bait and switched on the room. Especially having paid more for this suite to include those things. Intedore Drink Package: included all drinks $9 or under. Kids Activities/squawk club: I only know of secondary room for 3 and under. They have a nice clean space for babies to crawl around and play with electronic toys, legos, trains and foam alphabet. This room has a bathroom for changing and toilet. They had a variety of the same two electronic toys, however only one out of 7 worked. When I asked staff, they said they don't have a screw driver. I called our butler, he said the cabin steward might have one. An attendant for the squawk club came by and said the batteries die in a day. I said "wow, in 1 day?". He said "well in a few days". I explained they haven't been working since we got on board, that if they have toys they can and should work and all but 1 is working. He said he understood and would fix them. This is the only area my baby has to crawl freely. They stayed dead the entire cruise. Favorites: fresh squeezed orange juice, sligjtly larger rooms in comparison to other ships I've been on. Room steward (Noel) had great attention to detail, keeping the room fresh and clean. Club Restaurant staff were great. Read Less
Sail Date June 2019
Staff was kind and helpful, very clean. Cabin and corridors are cleaned daily. Restaurants on 5 and 9 floor was cleaned permanently. We were informed about everything by daily news. Very nice. Information desc was available all ... Read More
Staff was kind and helpful, very clean. Cabin and corridors are cleaned daily. Restaurants on 5 and 9 floor was cleaned permanently. We were informed about everything by daily news. Very nice. Information desc was available all time. It was possible to eat 7 am - 10 pm. But in case of trip outside of ship, from 3,30 pm to dinner time, nothing to eat except cakes and bagetas. Nothing for me. Every day was performance in the theatre - very nice. Fittnes was full, pools too. But not unmanageable. Nobody reserved seats around the pools, it was very good. Children in pools for adult were irriterende, nobody did not check them. Sometimes we moor a little bit far from the city but there are possibility of excursions. Bars at open board were very busy, maybe they could be more ones. Very inspirative were the dance courses during a day. We would like to go again. Read Less
Sail Date June 2019
As most of you know I can no longer go ashore but stay on the ship, Costa's team in Genoa & on board, made this cruise special for me, and a great big thanks to all involved in helping me cruise again. Firstly I had a loan of a ... Read More
As most of you know I can no longer go ashore but stay on the ship, Costa's team in Genoa & on board, made this cruise special for me, and a great big thanks to all involved in helping me cruise again. Firstly I had a loan of a wheelchair for the whole cruise, which proved wonderful as I could push myself round ship & to Club Dining room. The cabin (Suite) on deck seven was just the same as most other ships of the fleet, spacious, clean & really nice although we do prefer those aft we did like all the service provided by our Butler, who turned up three nights during the cruise & took me in the chair up to the dining room, certainly a call above their duty. The ship itself was kept beautifully clean as were the cabins, even though we are late risers & often only left the cabin just before lunch. Of our time on board we of course could tour the facilities without crowds, & I must say all seemed excellent and well supported on sea days. There really is plenty to keep you entertained by reading the Diario di Bordo daily you can plan ahead, although to be fair it does take some understanding at first. One down side on this particular cruise the English host was not as friendly as most, we always make a point of contacting them whenever we get the chance, but it seemed she was not willing to chat. The only time we really got to know her was at the Wine Tasting where she talked about herself while the host described the wine. On to the restaurant we ate in the Club Dining Room on deck Eleven lovely surroundings but very limited choices, although I do agree that food waste must be reduced on all cruise lines to stop un-necessary wastage, this went beyond that Taste & Flavour had given way to presentation Lots of plates were returned particularly the beef which seemed to be on the menus nightly, either under or over cooked. But don't be put off with these comments although I am a fussy eater I manage to find some nice every meal, if a plate was returned they always offered you either a better replacement or different dish, Costa now serve the same choices in every restaurant which does reduce waste. Would we cruise on the Favolosa again one of the nicest friendliest ship we have been on. Read Less
Sail Date May 2019
Price and Itinerary were the reasons picked. I was quite scared after booking after I read the bad reviews about the Victoria and all of Costa's ships. I found the bad reviews not to be true at all. I guess I was on board with ... Read More
Price and Itinerary were the reasons picked. I was quite scared after booking after I read the bad reviews about the Victoria and all of Costa's ships. I found the bad reviews not to be true at all. I guess I was on board with civil travelers. Lots of Italian speaking, but they all seem to be having a great time. Fun atmosphere. Cabin was clean and adequate and always made up. Friendly cabin staff. Food: I preferred the dinning room for breakfast. Good menu and also a self serve buffet and coffee, juice, milk available. Quiet. We were off the ship for lunch, but enjoyed the deserts and sandwiches at tea time from 4-5 pm. We had early seating and having assigned seating made service quick and we liked our waiter. He worked very hard. Food choices were kinda weird for me, but enjoyed trying new things. We did not spurge on the added price options. I was concerned about paying for water, but we had USA water on our card and always offered water with meals. We do not drink, so we did not buy or need a beverage package. But everyone seemed to have plenty to drink. So I would say the food was as good as most cruises I have been on. Entertainment in showroom was good. Happy we only had one sea day, because there was nothing to do on the ship and NO Movies! I missed having movies, even if I had to read subtitles, would have been OK. So I would suggest that you pack a small DVD player and movies in your bag if you have room. Venice port was amazing. Be sure to be up on deck when you leave and see Venice. We also got up early on day we returned and saw Venice at sunrise. Again best view of the city is on top of the cruise ship. All the ports were amazing. Bari/Alberlobelo Italy, Corfu, Kotor, Dubrovnik, Zadar, Venice!!! Read Less
Sail Date May 2019
As part of my aim to cruise with as many different cruise companies as possible in 2019 it came to the turn of Costa. I will have to say my expectations were low in advance of the cruise, mainly for three reasons. My previous ... Read More
As part of my aim to cruise with as many different cruise companies as possible in 2019 it came to the turn of Costa. I will have to say my expectations were low in advance of the cruise, mainly for three reasons. My previous experience with an Italian based cruise line, MSC, had been appalling. Secondly the cruise was cheap - did that mean I would be getting what I paid for and, thirdly, there have been some very mixed reviews about the ship on here. Embarkation was typical Mediterranean chaos but it was reasonably quick. Registering payment card for onboard spend was easy at the self-service terminals on board. As we were planning to spend most days ashore we opted for a seaview cabin and it was satisfactory with a nice large porthole style window. The cabin was a reasonable size with plenty of space to walk around. Both the bed and pillows were very comfortable and that is praise indeed from me as I'm incredibly difficult to please when it comes to pillows. Initially we only had one pillow each but a quick chat with the cabin steward soon resulted in a couple of extra pillows. The steward was very good, almost OCD when it came to tidying - charging cables left on the desk were always neatly arranged on our return. Paperwork was also neatly stacked etc. and most days the valance across the bed had been arranged in some neat sculpture. The bathroom was good and although very small the shower head was detachable. Water temperature was just about hot enough. There is no night time turn down service but that's more a luxury than necessity. Food fell into two categories. The main dining room was good with five courses available for the main evening meal. Food was hot and of a good standard. Service, on the whole, was good although one night there was a problem with the tablet used for ordering and they had to resort to paper, which slowed things down a bit. The final night of the cruise they played Italian opera with some audience participation - not normally my scene but it was actually good fun. Most days we had breakfast in the main restaurant, although the first morning we diod regret our decision. There are breakfasts from around the world available and we made the mistake of ordering the "full English" The only edible part was the scrambled egg, the rest was inedible as everything else had clearly been deep fried and it was like eating an oil slick. Plus the "bacon" was the appalling streaky variety, cooked to within seconds of cremation. The other days we stuck to the extensive cold buffet which was good with plenty of variety. By contrast the buffet was disappointing. relatively small with limited choice and many items appearing every day, so not a huge amount of variety. Also, in contrast to the main dining room, the food quality was variable. Minute steaks for example were very chewy with a lot of gristle. Buffet opening hours were more limited than other cruise lines. What was exceptionally good was the use of ropes to funnel passengers through the serving areas, greatly reducing the amount of pushing in which can occur. Other cruise lines take note. We had the Pranzo and Cena mealtime drinks package included in our fare but upgraded to the Brindiamo package for €10 a day each. We are not great drinkers by any means but the package also included tea and coffee so it was worth the extra cost. Dress codes are optional. On the "Gala night" probably no more than a dozen men wore dinner jackets. It's a shame but that's the way it is with some cruise lines Three of the four shows in the theatre were from the in-house entertainment team with two lead singers to the fore. The female singer was superbe and the male singer had a good voice as well, however many of the songs he was given to sing were not suited to his voice, which did not do him justice. The other show was an exceptional acrobatic show - the standard of which would give Cirque du Soleil a run for its money. There were plenty of activities throughout the day with an enthusiastic entertainments team - although having to use half a dozen languages all the time did slow things down. Costa Victoria is a smaller cruise ship, around 2,000 passengers but for me that is a major plus - I prefer the smaller ships to the new mega-ships which are, sadly, becoming the norm. Built in 1996 she is also a little dated but that, also adds to its charm. The staff were generally friendly and attentive, without being in your face. The captain was conspicuous by his absence, appearing only for the obligatory photo call - something I still cannot get my head around. Why do people queue to have their photograph taken with the Captain then pay an extortionate amount for the photograph. If I catch a bus or train I don't queue to be photographed with the driver, so why do it on board a ship. I'm happy to admit my initial concerns about Costa were wholly unfounded. Would I sail with them again - absolutely. Read Less
Sail Date April 2019
Crusing Costa is a unique experience. Passengers speak many languages but the staff speak good English and are helpful in every way. The shows in the theater are all in English and ours were excellent. We took a 24 day transatlantic with ... Read More
Crusing Costa is a unique experience. Passengers speak many languages but the staff speak good English and are helpful in every way. The shows in the theater are all in English and ours were excellent. We took a 24 day transatlantic with great ports.The ship is slightly dated but very clean and comfortable. The service was excellent.Its great for ballroom dancers .Large dancefloor and good music. The lunch buffet offers a wide variety of food.Coffee and desserts were exceptional. The diningroom menu is very Italian. Some was very good but many meats and fish were overcooked. We learned how to order to fit our taste. Many shore excursions were reasonably priced although there is little information about the ports.We have taken several transatlantic cruises and this one had more activities,day and night, than any other . It is a FUN ship. We are looking forward to another Costa cruise in the future. Read Less
Sail Date March 2019
Visiting unique ports of call like Madagascar and the Seychelles the Costa Victoria was fine. The staff on the ship worked very hard and managed well dealing with the incredibly variety of languages spoken by passengers from so many ... Read More
Visiting unique ports of call like Madagascar and the Seychelles the Costa Victoria was fine. The staff on the ship worked very hard and managed well dealing with the incredibly variety of languages spoken by passengers from so many different countries. Entertainment was first class and probably better or at least equal to the best on any of our previous cruises. The food supplied was very good but not outstanding with extra charges for things normally included on a cruise like ice cream (not even supplied with the desserts in the dining room) and pizzas ( on an Italian ship!!) As a European registered ship paying minimum EU wages it was consequently understaffed compared to some other cruise lines paying lower wages. This was evident in the dining room, bars and cabin care. No waiters or bar evident in the theatre either. Excursions (in such an impoverished part of the world) were very expensive but were generally very interesting and worthwhile. We suspect that staff would make extra efforts if the gratuities were not a compulsory automatic addition to the ship account. Another oddity was the daily debit of our credit card rather than the usual procedure of settling the bill at the end of the cruise. This made it difficult to dispute the bill or cancel a reserved excursion (if, for example! It became apparent that it required more physical ability than expected). However - we are confident that the totals at the end of the cruise were correct. The ship was in excellent condition and was constantly being varnished and painted. Read Less
Sail Date March 2019
The Ship was amazing, we were well impressed with the Shows, the food was lovely and a good choice but it was never more than lukewarm which was a shame, the staff work so hard and are so friendly. We bought one of the middle drinks ... Read More
The Ship was amazing, we were well impressed with the Shows, the food was lovely and a good choice but it was never more than lukewarm which was a shame, the staff work so hard and are so friendly. We bought one of the middle drinks packages it and proved to be a godsend as the drinks were expensive. We did find it hard work getting back on the Ship after a trip. I also slipped up on deck 10 near the Lido Buffet and had to see the hospital doctor who's bill was €352.00 of which €100 was for a BANDAGE which is a bit extreme by any standards, really thought I would at least be able to use my EHIC as it was an accident onboard , this then spoilt my holiday as I had badly damaged my knee so was in a wheelchair for the 4 days out of 7 and unable to take the wheelchair on shore. Read Less
Sail Date February 2019
Costa -Deliziosa Our 11-day cruise (February 21, 2019) generally was made most enjoyable by the crew. Very helpful, pleasant & happy to serve you. Everybody spoke English as well as two or three other languages as well, so there was ... Read More
Costa -Deliziosa Our 11-day cruise (February 21, 2019) generally was made most enjoyable by the crew. Very helpful, pleasant & happy to serve you. Everybody spoke English as well as two or three other languages as well, so there was always someone to help you as needed. This was a very International passenger list as the 11 days thru the Western Caribbean was the intro trip to the repositioning of the ship to Italy after we disembarked in Fort Lauderdale. Of the 2,800 passengers, 800 disembarked in Ft. Lauderdale with the other 2000 + passengers remaining on board continuing on to Italy via the Eastern Caribbean Islands. My constructive criticism first comes on the Costa website that is a disaster, probably built years ago for the Costa management but not the passenger. Costa is now owned under the Carnival Line ownership umbrella but you would never know it. Costa does not even acknowledge you as a previous passenger of Carnival, no points, rewards everything is about Costa. Again the website at first glance looks great, but all it wants you to do is book everything before you get on board. For example, there are three drink packages available yet you have nothing to compare their prices. They do not list or show the wine list, the liquor or beer list. Onboard almost every drink (cocktail & wine) by the glass averages $7.50 plus 15% service charge. Wines by the bottle start at $20.00+ and on this leg of the trip luckily, everything on the ship was priced in USA Dollars. Prices change to Euros as soon as they leave for Italy. There are no lists for Spa services nor beauty services yet they want you to book everything on line. My spouse wanted a haircut and nowhere could you find a price for any beauty services. I would highly recommend purchasing an all-inclusive liquor package along with your cruise ticket from your agent or travel advisor. Yes, it brings up your costs but you can negotiate this with them or some travel agents will work with you and even add onboard ship credits. Packages & Tours Do not buy online, wait until you get on board to see what you are buying and paying without leaving money on the table. Same with restaurant reservations, buying onboard restaurant packages is so much cheaper aboard ship as opposed to the website. Anything you book on the website you cannot change nor cancel. Buy tours on board, same prices but you have the flexibility to change or cancel your tours. Another huge faux pas by Costa. We boarded the ship in Ft. Lauderdale @ 2 pm and before dinner @ 6 pm every bar on board was out of Draft Beer. They only serve Heineken Draft. The bartenders were taking canned Miller beer and filling the draft beer glasses apologizing with every customer. Within two days they were out of Crown Royal, then Canadian Club and then any Canadian whiskey. This running out of product continued with liquors, Pernod, Richard, 451, & Sambucca. We had bought the $350 drink package each as both occupants fo the same cabin must do so. Crew management said they were waiting for a supply of beer, wine, liquor aboard a ship from Italy but it never showed up in Ft. Lauderdale. The second day we arrived in Miami and for sure the Costa Deliziosa should have had the Miami beer & wine Distributors replenish & load on board supplies they were out of and ones that were in short supply. Granted there were other bottled beers available, albeit every bar (over 10) did not have the luxury of this selection but definitely someone screwed up. Entertainment was excellent with a magician, juggler, and singers as it is so hard to address people of so many languages so no comedians nor comedy clubs. Finally, the Costa “APP” on your smartphone is just mediocre. It does not list nor monitor your expenses even after you have left the ship. Most of the listed links do not work with the exception of “Chat” that was good, where you can communicate with other passengers. Definite upgrading of this service and app is needed. Carefully look and monitor everything you do on the website as this Costa ship is behind in technology that you will be paying for if you are not awake nor aware. Internet on board is painfully slow almost like “dial up”. If someone else is paying for your cabin & passage you will have a great trip & experience, plus you will enjoy your cruise immensely with no worries with anything I have listed above. Read Less
Sail Date February 2019
We chose this cruise to join some friends on a vacation and the ship went to islands we had never been to before. This is the first time on a Costa cruise. I had read previous reviews about pushy people, etc., but we found all ... Read More
We chose this cruise to join some friends on a vacation and the ship went to islands we had never been to before. This is the first time on a Costa cruise. I had read previous reviews about pushy people, etc., but we found all co-cruisers were good mannered people all enjoying vacation. The food was quite good at the evening dinner and buffets at breakfast and lunch. The entertainment overall okay but it was mostly too loud on the 5th floor dance area and in some of the lounges, one could hardly talk to someone sitting beside them and once it actually hurt my ears just walking through the area. This isn't evening "disco" time I am talking about this is early evening music entertainment. There is definitely opportunity there to turn down the music a bit. The other opportunity that Costa could look at is their dinner service. It was slow most the time. Often our dirty plates sat in front of us for quite some time, slow on wine refills and they didn't offer coffee service in the dining room. For cruise pictures...I think the Costa should move to digital. Who really wants 11X17 pictures for their walls? This cruise was excellent value for my money. I would travel on this ship again. Staff were all pleasant, food was very good. The ship overall had a nice ambiance. I really enjoyed one day while the ship leaving the island for the day, the "opera" singer, singing the song "Time to Say Goodbye". That was a nice moment. Read Less
Sail Date January 2019
Regardless of poor reviews that we read, we embarked on the Costa Deliziosa due to provided price discounts (~70%) for 2 x 10 consecutive days. And, the following is our personal opinion: 1. Food and its variety was very good in taste ... Read More
Regardless of poor reviews that we read, we embarked on the Costa Deliziosa due to provided price discounts (~70%) for 2 x 10 consecutive days. And, the following is our personal opinion: 1. Food and its variety was very good in taste and the quality terms. Except: a) there was very poor choice of tropical & exotic fruits like Papaya (popular in Central America), Dragon, Pepino,.....etc. Kiwi were to hard and not well matured. b) often we encountered a shortage of water melons. c) often there was an annoying line-up for the food at pick hours d) service over the supper lasted too long (~ 2 hrs). e) free coffee was of poor quality 2.There was too many outdoor cigarette smoking places. The smoke from outside was entering main corridors through the door openings into the Buffet area making difficult to find a smoke-free place. Smoke was even evaporating on walking / jogging path on the top deck. Also, the walking path was blocked by people laying on chairs. Cigarette's smoke from the balcony was penetrating over the day and some night hrs inside of our balcony, hence we were very limited to have the benefits of balcony. Read Less
Sail Date January 2019
Costa Fortuna Cruise max passenger capacity is 3,200 and thus not that huge to handle with around 1,100 crew members. Ship layout easy to understand and staff very easy to handle your technical or hospitality issues. 98% of the crew do ... Read More
Costa Fortuna Cruise max passenger capacity is 3,200 and thus not that huge to handle with around 1,100 crew members. Ship layout easy to understand and staff very easy to handle your technical or hospitality issues. 98% of the crew do their job with love and passion and are well trained to handle difficult demanding passengers . I recommend 1 crew from the bar Vietnamese Ngoc Tuan Vo . The food variety is truly huge with beef turkey fish pastas salads fruits . Their deserts are poor . Healthy and vegetarian options available too . Spa is very overpriced . The many jacuzzi are the best most powerful you can imagine. Clean and hygienic too . Pools with waves are interesting. Slide always closed despite good weather . Passengers onboard are polite and understand the rules . Internet connection is ok , especially with the cheap package" social internet package ". Read Less
Sail Date January 2019
Our cabins were EXCELLENT and we had pleanty of room. Hot water all the time, confortable bed and lovely view. The shore excursions are all great BUT extremelly expensive. We got better deals on each port by manuvering around by ... Read More
Our cabins were EXCELLENT and we had pleanty of room. Hot water all the time, confortable bed and lovely view. The shore excursions are all great BUT extremelly expensive. We got better deals on each port by manuvering around by ourselves with locals. I personally found the decor of the ship a bit too much, but again...my aunt LOVED IT! The theme is music and violins and lots and lots of mirrors. There is a spa worth every penny, large gym, excellent staff and accomodations. There are great deals at their stores on perfumes, watches and jewlery. I loved the food and the amiable service by their restaurant staff and the men that serviced our cabins. YUNANTA was the Best!!!! The food quality was superb, the choices...endless and the taste BEYOND AMAZING. I just spent 7 days crusing Saint Martin, Catalina, Tortola, Martinica and Guadalupe (At Tortola they did not allow dominicans to desembark). My only problem with Costa Cruise line is the fact that they did not inform Dominicans before hand of the issues with British island of Tortola and their refusal to allow us to desembark. Their options for entertainment were not to my liking. The music and amenities were more fitting for older people (my aunt of 76 LOVED IT!). However, the staff in charge of such activities were always hipe, funloving, attentive and willing to show guests a great time. The entire staff of the cruise was really kind but not very good about giving the adequate information. We had issues with the information given since our arrival at the Dominican port at Romana. The staff contradicting information provided for several confussions throught our stay onboard. Nevertheless, I would still say that my overall experience on Costa Pacifica was VERY GOOD! Read Less
Sail Date December 2018
We have sailed on 100+ cruises with 4 other cruises on Costa. We sailed on Costa Deliziosa on 12/19/18. This was a 7 nt cruise to Nassau, Gtand Turk, Amber Cove & Key West. Deliziosa is a beautiful ship, extremely clean and well ... Read More
We have sailed on 100+ cruises with 4 other cruises on Costa. We sailed on Costa Deliziosa on 12/19/18. This was a 7 nt cruise to Nassau, Gtand Turk, Amber Cove & Key West. Deliziosa is a beautiful ship, extremely clean and well organized. The staff provided excellent service. The food was generally very good. As on any ship, some nights were better than others. Very good pasta and pizza. Christmas Eve special dinner served in Albatross was excellent. Staff seemed happy to be of service. I had some special requests which were always accommodated. Music in most bars nightly. The Animation Team provided fun games, competitions and lots of laughs. They kept the cruise interesting for all ages. What impressed me most was the staff’s willingness to help and to go the extra step to make everyone happy. Something lacking in lots of other ships. I would recommend Deliziosa as a great cruise with an Italian flair. Read Less
Sail Date December 2018
I was quit apprehensive after booking for this cruise which fitted well with my schedule after having read some not so nice reviews. All these were dispelled after completing this cruise.I juz can't find any disappointment with this ... Read More
I was quit apprehensive after booking for this cruise which fitted well with my schedule after having read some not so nice reviews. All these were dispelled after completing this cruise.I juz can't find any disappointment with this trip except the embarkation process took slightly more than 2 hrs and some younger waiters were inexperienced during the breakfasts served in thr dining room. The ship had a very capable and hospitable crew though at times, it was difficult to communicate because of language problems. The food was good and more than sufficient which were served at my table. My room was exceedingly spacious and comfortable. The entertainment each evening was spontaneous, professional and exciting. I would however, appreciate if free water could be served for those having their dinners at Raffalelo and Michelangelo. I am glad that I have chosen this cruise. i will definitely participate in costa cruises again if my schedule permits Read Less
Sail Date December 2018
We are an active over 70 couple and like to get away from the European winter for a while The Costa arranged bus trip from Austria to the Port of Savona was smooth and comfortable, Embarkation was painless despite the extra USA ... Read More
We are an active over 70 couple and like to get away from the European winter for a while The Costa arranged bus trip from Austria to the Port of Savona was smooth and comfortable, Embarkation was painless despite the extra USA requirements We did a short walking visit in friendly Savona as the weather was a bit chilly The Ship was spotless and its classic layout still works well - all that is missing is a quiet solarium area Although the weather was mostly calm even on the bumpy nights there was never any discomfort. On some days there was a slight irritable vibration, but no real problem The cabin was adequate and served the purposewell serviced by Alms The food is good - sometimes exceptional and sometimes average, It is no surprise that the menus are Italian flavoured as Costa is an Italian Line. The complainers amaze one - how people can criticize the extensive breakfast selection that caters for all tastes is beyond comprehension. Yes - sometimes dining orders are lost in translation. as the new waiters do not always understand the drawling and yowling American dialects In the MDR Marc, Carlos and Alfredo were stars At breakfast we never had to place an order after the first day- our order came automatically, so good was the attention, Juice,Coffee, Mueisl, Eggs. Toast etc As for those complaining about he lack of pasta - in the buffet there were never fewer than 4 variations daily!!! Spaghetti is not the only Pasta type On the entertainment front there was always something on the go for everyone and the international theatre shows and costumes were varied and excellent The overall service was good to excellent and always friendly. a smile and greeting from passengers also works wonders - these workers are not there to be be abused by ignorant, demanding guests, We did an excursion that was good, otherwise we did our own thing So all in all we had a invigorating cruise with interesting ports Read Less
Sail Date November 2018
So a group of 7 girls decided to go on a cruise for one of our friends 40th birthday, only 2/7 people has done a cruise before so it’s an amazing idea on something different to do. We boarded at Barcelona, everything went very smooth, ... Read More
So a group of 7 girls decided to go on a cruise for one of our friends 40th birthday, only 2/7 people has done a cruise before so it’s an amazing idea on something different to do. We boarded at Barcelona, everything went very smooth, the check in staff were helpful and informative, so sat at the bar waiting to be called. After looking at the info the check in desks give we head into our room, collect the cards and walk out. We then go to reception get a drink, go for an explore, then head to the top deck. That’s when it goes slightly downhill, no one knows what to do next, we didn’t know about the entertainment information or the timetable as we were so excited to go exploring we seemed to miss the little pigeonhole right next to the door, I finally understood on the last night. Not Costas fault but it’s not explained very well once onboard the ship. Also being a group on girls on a birthday weekend I think there was a few more drinks flowing than normal. At 6.30 there was a safety demonstration which lasted about 20 odd minutes, then off to dinner for 9.15pm, that was a definite eye opener so very busy, the waiter we had wasn’t at all friendly (although we later found out they can work up to 8 months and that’s without a day off), even I don’t think I could plaster a smile on my face everyday. While dining in the main buffet Michael Jackson started blaring on the loud speaker, then up out of no where all the waiters start jumping about dancing. That was amazing as it comes out of nowhere!! Food was good, although the menu can get confusing as the waiter never did explain that you can order anything and everything if you choose. We all dance the night away and that was a great first night. Next morning with a slight hangovers and an early morning wake up call as someone managed to get locked out of their room and went off with another friend in another cabin, we all shower and up we get for a buffet breakfast. I can see from the choice of breakfast that they do try to cater for different nationalities but the breakfast isn’t great to be honest. I try some pancakes and bacon and that’s it. The coffee also isn’t great as unlike the bars where they have a machine and a milk frother they don’t have in the buffet, so water or orange juice is the way forward, also they don’t have a toaster, and the bread is rock solid. You could kill a bird with it. Off we go to marseille, hmmm next time I won’t bother as there’s not overly a lot to do there, walked around, saw some buildings, forced an alcoholic drink down our neck and back on the boat. lunch at the buffer, again it wasn’t too great, rock hard bread again, some warm focaccia, pasta, and a big lump of beef with potatoes, not great if you’re a vegetarian (I’m not, but 2 of our friends are). Go to dinner at 9.15pm, this time the waiters dance to some latin songs, ver well done again. Then another repeat of the night before, more drinks and dance the night away). The 3rd morning head off to the buffet again, this time no pacncakes, I don’t eat eggs so not a lot to choose from, I grabbed 2 pieces of French bread with cinnamon and some pineapple, that will do. We get off at Savona, 1 MASSIVE tip, other than supermarkets everything else shuts at 1.30 and opens back up at 4.30, unfortunately we have to be back on the ship by 4.30 so we spent an hour walking in a group of 7, with different people trying to find a restaurant just so we can get a pizza, it didn’t go down too well but got there in the end. Back on the ship, more drinks, a lot more passengers so the bar on deck 9 was a complete nightmare, then off we go again. Down to shower, off to the 9.15pm dinner, waited until 10pm to ask the waiter what time will the dancing be on tonight, he tells us there won’t be any, shame, so we all thanked him, 3 went off to bed, 4 of us decided to pop off to the casino. Within half hour our 50€ was spent and off to the bar we go. A few more drinks down our necks an the conversation turned to the bar staff. When we took 5 minutes out of our busy lives to see the amount they work, the stuff they have to put up with, and the hours they work on a daily basis, I’m so grateful for my life. The amount of time they’re away from home, they don’t see their families for months and months at a time. While we go on holiday they’re there at our beck and call when we want a drink or service. So thank you Henry and Danny for that night. So last morning just before we go to Barcelona, we set our alarms to make the restaurant breakfast. I do wish I’d gone there before but to be there by 9 is a bit of a deal breaker, unfortunately again we had a not so friendly waiter and had to be called about 3 times before he would come over to serve, at least it was nice. Back to the room to get our stuff as we had to be out by 10. We decided to go back to deck 9, as we started off from there a few more Prosecco to finish up the holiday, and off we go to the shops, pay our bill at the desk and get ready to leave. As they bleep mine and my roommates cats and unfamiliar buzz goes off, we’re not allowed to leave but everyone else disembarked, so back off to the desk to sort the cards out. Cards done and out we go. The 2 of us are last to pick up our luggage go through everything and my friend realizes she’s had some money stolen from her case. Do not leave any money in your case. There’s signs around saying the same so I don’t know what was going through her mind at that time when she left the case outside the door the night before. You HAVE to leave your cases outside of the room the night before for them to collect it. They advise to leave the cases the night before by 12 midnight and no later than 1am, but I witnessed them not coming until 3.30 am. Do not leave anything valuable at all. There’s always people workers and non workers wandering the hallways so could have been anyone. I also had stuff taken but luckily not money. Anyway other than the little hiccup at the end it all went well. I also missed the last day lunch as I was too busy booking my next cruise onboard. This time as a family, so hopefully the next one will be a little less partying and a little less hangovers. On the last note, be aware that if you suffer from rocking on land, It’s been 48 hours and I still don’t feel great and I’m still rocking and swaying. Maybe I was a little hasty in booking the next one but I’m sure I’ll be over it then. Read Less
Sail Date October 2018
Single traveler on 'Isole Del Sole' cruise with 'Costa Pacifica' from Savona. I chose this cruise to experience 'Costa Crociere', Madeira and Canary Islands with some more sea days again. Embarkation - The ... Read More
Single traveler on 'Isole Del Sole' cruise with 'Costa Pacifica' from Savona. I chose this cruise to experience 'Costa Crociere', Madeira and Canary Islands with some more sea days again. Embarkation - The process from arrival at the terminal to my stateroom took about 2 hours, but I was repeatedly addressed in German, my native language. The stateroom was not yet ready at shortly after 01:00pm, but I already could store my hand luggage and grab my board card. Security Drill - It took less than 30 minutes and was held in Italian, English and German languages shortly before departure; movies in other languages were available on the TV in the stateroom the entire cruise. Cruise guests had to bring life vests from their staterooms. The Ship - 'Costa Pacifica' is a classic cruise liner, 9 years old, with a more traditional form, compared to newer ships. Interiors featured the theme music, with many colorful symbols and images in warm colors. There were always lots of free sun loungers on the very spacious sun decks, even in quiet areas. The cruise was outsold and the ship appeared crowded sometimes. 'Costa Pacifica' was well maintained and in good shape, given its age. Orientation signs on board were good. Crew And Staff - The crew was friendly, caring and attentive, always trying to talk to their guests in each their languages, a charming Babylonian language jumble. The stateroom stewardess made a good job and was always open for a small talk. Dining - There were different theme evenings in the main dining room, but I couldn't find a menu before entering the restaurant, and since I am a buffet type of passenger, generally avoiding long sessions in the main dining rooms, I did not visit the main dining room at all. In the evenings, the 'Ristorante Buffet La Paloma' was open from 07:00pm to 09:00pm, there were queues sometimes, since the buffets are arranged on long bars, not allowing guests to jump. Plastic table ware was used, but the offered food was among the best things on the cruise. Different variations of meat - including very good Bratwurst - and fish, a selection of pasta and different potato and vegetable preparations, very delicious small bites from the patisserie were always offered for lunch and dinner. Other deli was presented at special events at the main pool for example, as well as hamburgers and fries daily from 11:00am to 02:00pm. For 'La Merenda' from 04:00pm to 05:00pm, the restaurant was always very crowded, for good reason, the many different bites were very good; queues at the basket with freshly fried cinnamon rolls. On sea days, the 'Ristorante Buffet La Paloma' was crowded for breakfast; choice and quality was always very good, except for the fluid scrambled eggs. I had the 'Pranzo & Cena' beverage package, since only some beverages for breakfast and 'La Merenda' - coffee, hot chocolate and tea, plus juices for breakfast - were included in the cruise fare. The guest can get beverages at the end of every buffet line in the 'Ristorante Buffet La Paloma' at lunch and dinner, manually served by friendly staff, a full plastic cup with 250ml to 300ml out of cans or bottles. The 'Carta Costa' must be shown or handed over to the staff for paying therefore, any purchased beverage package is noted with its code on the card. Tap water was free, available from dispensers in the 'Ristorante Buffet La Paloma'. Hand disinfection was available at every buffet, but was not taken very seriously by most guests on this cruise. The dress code was casual, long pants were required in the evening. The Guests - Majority from Italy, followed by cruise guests from German speaking countries. Other remarkable groups were from France, Spain, UK and Eastern Europe. The cruise was like all Europe on one ship. From my observation - I saw people in wheel chairs and with rollators - the ship was very kid friendly, with different kinds of kindergarten like care, plus a dedicated pool and play area. Kids were involved in festivities and had their appearances as special guests. Shore Excursions - This is something I usually organize on my own. Disembarkation and Embarkation at ports of call was quickly without long waiting. The ship was always very punctual, but harbor stays were short. Guests were not allowed to bring beverages on board, but could walk in with even big bottles sometimes. Entertainment - The program offered something for everyone, with live music every day, plus the shows in the theater of course. There were also entertainment offers in other languages than Italian. Over all, the program appeared a little bit limited, especially on sea days. Shopping - Some few shops offered different things, from clothes to gifts, spirits and tobacco, as well as perfumes. There was no intrusive spa promotion on this cruise. The photo area was under renovation, temporarily moved to another location. Internet - I had purchased the Internet 500mb package, the internet speed was not so good, temporarily overloaded or even unavailable sometimes on sea days. Disembarkation - Cruise guests were assigned to disembarkation time slots and had to leave their staterooms until 08:00am, spending time until disembarkation with breakfast or waiting in crowded lounges. The baggage was easy to find in the terminal, on-board accounting was correct. Thank you 'Costa Crociere' for an again wonderful cruise with so good food, charming multilingualism and your warm Italian hospitality on bella 'Costa Pacifica'! Read Less
Sail Date October 2018
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