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Costa Cruise Reviews

Costa
Ship
Destination
Departure Port

Traveler rating

Excellent

379

Very Good

301

Average

266

Poor

293

Terrible

309

Cruise type

293 Costa Cruise Reviews


mrodri29 avatar

mrodri29

1 Review Written

12 Helpful Votes

Definitely the worst cruise experience

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So to tell the story, my father and I hired a travel agent last minute to make a trip to Spain for New Years. We decided to go for a cruise that goes to some of the Italian coastal cities, so based on our budget, we ...
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Sail Date December 2017


kamibc avatar

kamibc

1 Review Written

7 Helpful Votes

Bed Bug Nightmare

I called Costa Cruise in Miami to find out information before getting on the ship regarding payments onboard and other pre boarding questions. Each question was answered incorrectly and when we boarded we were in ...
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Sail Date December 2017


zdena avatar

zdena

1 Review Written

7 Helpful Votes

Our trip on Costa Favolosa

It should be nice trip with my girlfriend and also first experience on the cruise with Costa Favolosa and will be probably our last. This ship is very poorly administered and lacks organization more than 2,500 ...
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Sail Date November 2017


Angw avatar

Angw

1 Review Written

4 Helpful Votes

Never again

Wanted to try a different cruise line so chose Costa, the ship was lovely and I can't fault the cabin or the public areas very regal and good quality finishes however our experience was somewhat coloured by the type ...
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Sail Date November 2017


soon_soon avatar

soon_soon

2 Reviews Written

20 Helpful Votes

First cruise with my mother and older sisters

I choose this cruise because cost for 5 nights in my budget and I like to visit Naha city of Okinawa. I fly to hong Kong 1 day earlier transportation from airport to hotel by A 21 bus is easy from hotel to ...
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Sail Date November 2017


Kitty Z avatar

Kitty Z

1 Review Written

16 Helpful Votes

Costa is the Spirit Airlines of Cruising

I took my 18 year old granddaughter on the cruise for a graduation present. I usually go on the Princess Line (although I had been on two other Costa cruise many years ago) but this cruise fit our timing and most ...
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Sail Date November 2017


DavyD avatar

DavyD

1 Review Written

10 Helpful Votes

First and the Last

My first cruise was only a good month ago with the MSC Fantasia so I don't have much to compare with. We booked the cruise on Costa Favolosa because it was pretty cheap and we had a good experience on MSC. We opted ...
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Sail Date November 2017


valleem avatar

valleem

1 Review Written

12 Helpful Votes

No frills cheap cruise

We really enjoyed our costa cruise out of Barcelona 2 years prior to this one but this was a big disappointment. It started with the company charging us $100.00 just to put our friends names on the tickets that we ...
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Sail Date October 2017


harrym12345 avatar

harrym12345

1 Review Written

2 Helpful Votes

Great itinerary, bad food & service

First and last time with Costa. The ship is well-designed but poorly operated and all was costly and of bad quality. The food was very poor, hygiene non-existent, which gave us stomach problems for weeks to ...
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Sail Date August 2017


silversneakers avatar

silversneakers

6 Reviews Written

4 Helpful Votes

Chose this because of itinerary

The itinerary was exactly what I was looking for in an 8 day cruise. Check-in was very efficient, drop your bag outside and agent verifies bag tag, number given for check-in group, waited only a few minutes until ...
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Sail Date August 2017


idon avatar

idon

1 Review Written

11 Helpful Votes

BEWARE OF DAILY FALSE CHARGE!

Daily, each passenger is charged 10€ for "tips". On the first day, I asked what the tips went for, and I was informed that they were given to those people who provided services: busboys, waiters and waitresses, ...
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Sail Date August 2017


vanylla85 avatar

vanylla85

1 Review Written

1 Helpful Vote

good for itinerary but terrible for service food cabin

we choise the internal cabiin guaranteed gty and with our surprice costa give to us a samsara internal cabin but without the benefits of the samsara mean the access to the spa . the ship was clean but not ...
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Sail Date July 2017


anneke lief avatar

anneke lief

1 Review Written

14 Helpful Votes

Not magical at all - what a dissapointment

We did the Scotland -Iceland cruise from Amsterdam (14 nights) The pro's Beautifull itinerary Beautifull weather in Iceland! Embarkation proces was very quick and well organised Breakfast was very ...
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Sail Date July 2017


YoshiYK avatar

YoshiYK

1 Review Written

3 Helpful Votes

Clear that Costa is a business

I am writing this review because my family felt many differences with other previous cruises. For example, at the Andromeda buffet the opening hours were too limited with periods where you find nothing to eat (only ...
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Sail Date July 2017


flipflop33 avatar

flipflop33

1 Review Written

15 Helpful Votes

Great Itinerary Disappointing Ship

Chose this cruise because of the itinerary and decent price. The ship was clean, but the cruise as a whole was a bit disappointing. The ship had a small theater (compared to others) and seemed to be geared more ...
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Sail Date June 2017


CostaCruiser1 avatar

CostaCruiser1

16 Reviews Written

61 Helpful Votes

Costa, Your Shortcomings are of Your Own Making!

Corporations exist to make money for their shareholders and there are two ways they can do it.  Forming a long-term relationship with customers who love the product, remain engaged and delighted and want to return. ...
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1 photo

Sail Date June 2017


mek09 avatar

mek09

1 Review Written

62 Helpful Votes

Would not reccommend

I am from the States, and I recently got married in Ireland. My husband and I were searching for a nice relaxing cruise to take us around the Mediterranean for our honeymoon. We picked Costa because it was stopping ...
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Sail Date May 2017


bearkhan333Liberty13579 avatar

bearkhan333Liberty13579

1 Review Written

9 Helpful Votes

Very disappointed with overall cruise

There was no tea or coffee available after breakfast for the remainder of the day accept on sea days when tea and coffee was available late afternoon. We had to purchase tea or coffee outside those times. When ...
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Sail Date May 2017


Aussie Traveller1966 avatar

Aussie Traveller1966

2 Reviews Written

6 Helpful Votes

Unexpected, hidden and unlawful use of our credit card and still no refund.

This Mediterranean cruise was great value for money over the web and had great excursions to offer including the reason why we went on this cruise was based on the Ferrari museum. On the day we turned up at ...
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Sail Date April 2017


greyboy01 avatar

greyboy01

3 Reviews Written

14 Helpful Votes

Be very careful

the ship is stunning but they would charge you for the air you breath if they could the over powering Italian atmos can drive you mad plenty of queuing for food grumpy waiters,argumentative bar staff ,forced to tip ...
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Sail Date December 2016


Fabiola09 avatar

Fabiola09

1 Review Written

7 Helpful Votes

Disappointing

I chose this cruise for my family because the price was good for a New Year Cruise and my parents had had a great experience on Costa 10 years! Well, they have a different opinion now! They charge for ...
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Sail Date December 2016


MargaretRichmond avatar

MargaretRichmond

1 Review Written

3 Helpful Votes

Customer care sadly lacking and HIDDEN COSTS

It seemed good value for money but it cost us more in the long run. Customer care was poor. Small complaints were handled badly & then became Big complaints. I have discovered that while using the internet on ...
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Sail Date February 2017


jeanredner avatar

jeanredner

1 Review Written

7 Helpful Votes

Never Again

We chose this cruise because because we sailed on Costa around five years ago and enjoyed it.This time it was very different. They had the worst food I have ever had on a cruise.The only time I had a decent meal ...
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Sail Date February 2017


alwaysreadytogo13 avatar

alwaysreadytogo13

1 Review Written

6 Helpful Votes

Not for Americans

We chose this cruise for the price and dates of travel. Embarkation and the ship were fine. This cruise had been marketed to European cruisers with very few Americans on board. Announcements were made in the ...
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Sail Date February 2017


Nicholas II avatar

Nicholas II

1 Review Written

4 Helpful Votes

Ship not prepared for many sea days

This is an 8 day cruise with three ( 2 consecutive ) sea days. I don't know why the crew insisted on keeping the lido pool roof closed during all sea days (despite of sunshine and 27oC) creating an awful ...
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Sail Date February 2017


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