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Costa Cruise Reviews

Costa
Ship
Destination
Departure Port

Traveler rating

Excellent

379

Very Good

301

Average

266

Poor

293

Terrible

309

Cruise type

293 Costa Cruise Reviews


Geneh48 avatar

Geneh48

1 Review Written

1 Helpful Vote

Disappointed with Costa

|

Booked this western Mediterranean cruise to visit most ports that I had not been to. I also had never been on Costa or any other Italian flag ship. I had cruised Carnival, Norwegian, Royal Caribbean, and Princess ...
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2 photos

Sail Date April 2019


Pamdavis avatar

Pamdavis

1 Review Written

15 Helpful Votes

Relocation maiden cruise

Maiden cruise - I think not. Ship was wonderful and the roof that opens onto the Lido Deck wonderful. Animation crew fantastic and they appeared to be the only ones on board the ship that seemed to welcome us ...
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Sail Date March 2019


MaureenDownUnder avatar

MaureenDownUnder

1 Review Written

23 Helpful Votes

European passengers not considered

This was our 50th wedding anniversary and wanted to see Dubrovnik, the excursion was 49eu pp and was advertised for 4 hrs duration was only 3 hrs and at night only saw the main street in the old town. Excursions ...
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Sail Date March 2019


gaglione7 avatar

gaglione7

1 Review Written

7 Helpful Votes

Costa downfalls

Chosen this cruise line because of the itinerary offered and being an Italian passport holder I did believe to be proud of the italian hospitality offered and convinced friends to join on the Costa Mediterranea. A ...
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Sail Date March 2019


ceil14100 avatar

ceil14100

1 Review Written

4 Helpful Votes

Not for people who speak English

Upon boarding there was no one available to greet our group, no greeter to welcome us (that was probably our first clue to disaster). I got to my room, it’s clean but had a very musty smell so I needed to open ...
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Sail Date March 2019


GWWToronto avatar

GWWToronto

4 Reviews Written

21 Helpful Votes

Buenos Aires - Rio....Not For North American Cruisers

We chose this cruise to extend our warm weather holiday and because the dates worked. We had just come off a 19 night Ft.Lauderdale - B.A. cruise on the Royal Princess plus a 2 day visit to Iguazu Falls. ...
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Sail Date February 2019


Anne346 avatar

Anne346

1 Review Written

5 Helpful Votes

Cheap cruise with poor quality food

The cruise was chosen as part of travel package. I have cruises before, but this was the worst for the following reasons: - Lack of food choices and repetitive. They serve pasta and spaghetti with light sauce, ...
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Sail Date March 2019


LaraKZ avatar

LaraKZ

2 Reviews Written

5 Helpful Votes

Except the itinerary there was no wow element in the ship experience

We have chosen the itinerary not the ship but as the agency recommended this ship as a 5 stars from Costa fleet I expected the best of it. Well unfortunately expectations were far too high compared to reality. ...
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Sail Date February 2019


Maurice1956 avatar

Maurice1956

1 Review Written

3 Helpful Votes

Disorganized.

We were offered a package with airfare and cruise. Seemed like a good deal. We had previously discussed visiting some of the cities on the itinerary, First glimpse of Costa infrastructure technology was when we ...
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Sail Date February 2019


123 Essex avatar

123 Essex

1 Review Written

Poor dining room food and service

We chose it because of the port of call and the price "seemed" right? The service was poor and the customer service desk was not much better, staffed by people who had very little experience with travelers and ...
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Sail Date February 2019


miasea90 avatar

miasea90

1 Review Written

1 Helpful Vote

American cruisers beware

Having had been on 10+ cruises before (Royal Caribbean, Carnival, Norwegian, MSC) I have to say that this cruise line is the worst when it comes to customer service. Travelers used to good customer service should ...
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Sail Date December 2018


Janetlf avatar

Janetlf

1 Review Written

Think again

Bought the cruise as an alternate Christmas gift. Looking forward to seeing the islands and just getting away. What a disappointment! Most of the staff had trouble with English. The cabins had daily changes ...
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Sail Date January 2019


andbolton avatar

andbolton

1 Review Written

2 Helpful Votes

Will not meet expectations if you have cruised anywhere else

I am not a seasoned cruiser, rather this was my second cruise to almost the same ports. We chose this cruise because the dates lined up with our vacation timeline. My first cruise experience was with Carnival. This ...
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Sail Date December 2018


Dde1979 avatar

Dde1979

2 Reviews Written

16 Helpful Votes

Never again!

We chose this cruise because of the low cost. Unfortunately, the old saying...you get what you pay for....is totally true. First, the pros: Embarqment and disembarqment was quick and smooth. Specialty ...
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Sail Date December 2018


Pernilla68 avatar

Pernilla68

1 Review Written

18 Helpful Votes

They missed the point of why they exist!!

We chose this cruise as it suited our dates and meeting up with friends from the other side of the world. Costa cruises have not understood what they are selling - it seems they think they provide a transport ...
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Sail Date December 2018


CoupleUK avatar

CoupleUK

20 Reviews Written

47 Helpful Votes

Italian Cruise Line - No Issues........Costa Cruise Line - NO WAY

Briefly; SAMSARA SUITE #11005 - the second largest cabin size on the ship (I believe) - ONE plug socket for guest use (oh and one behind the wall mounted TV) - Massive balcony with tub but horrible blue ...
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Sail Date December 2018


cliffy97 avatar

cliffy97

3 Reviews Written

11 Helpful Votes

Not as expected.. In a bad way :-(

This was our 3rd with Costa (and 26th overall) and we had always had great experiences previously with Costa so did not expect anything different on this cruise. We were very disappointed overall. The ship ...
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Sail Date December 2018


Giddy Up N Go avatar

Giddy Up N Go

1 Review Written

2 Helpful Votes

Without select staff this cruise was bad

Embarkation onto the ship was unorganized and took over 90 minutes. We arrived in the middle of the day so the wait time was unnecessary. The internet packages are priced well but do NOT work as described. Was ...
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Sail Date December 2018


Suranni avatar

Suranni

1 Review Written

1 Helpful Vote

You get what you pay for

So.... Here's the good the bad and the ugly.... First the good.. The room was nice had a balcony it was comfortable but like any other ship I've been on.... That's the end of the good The bad.... Not many English ...
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Sail Date December 2018


AsianBohemian avatar

AsianBohemian

4 Reviews Written

26 Helpful Votes

Spacious interior cabin, considerate dining seating for singles or couples

Embarkation from Marina Bay Cruise Centre was a breeze.There was sufficient manpower to direct the guests. They took notice of guests with young children or aged guests. We took 15min to board since we brought along ...
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Sail Date December 2018


goodchoice1 avatar

goodchoice1

1 Review Written

9 Helpful Votes

Really bad experience

I choose that cruise, because it was the only one for my date and location. The ship is pretty old, the cabin especially the bed and the shower were very good, but your hear everything from outside ... you ...
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Sail Date November 2018


Glam10lady avatar

Glam10lady

1 Review Written

10 Helpful Votes

This Ship is definitely not for Americans

This was a group trip that I decided to go on. There weren’t many staff members who spoke English well enough and getting answers to many questions was challenging. Many of the European guests were very rude, ...
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Sail Date October 2018


Upset Cruisers avatar

Upset Cruisers

1 Review Written

14 Helpful Votes

If you're English Speaking AVOID COSTA!!!!!!!!!

We choose this sailing because of the itinerary. We are experienced cruisers and have been on over 30 cruises. We had never tried Costa Lines but virtually have sailed with all other cruiselines including ...
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Sail Date October 2018


Dgibbs avatar

Dgibbs

1 Review Written

19 Helpful Votes

Never again with Costa..

We chose the cruise for the destinations which we had not been to previously. The embarkation in Valencia was a fiasco and no assistance when entering the ship from Costa staff. Beautiful ship, we had a classic ...
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Sail Date October 2018


Gerry M avatar

Gerry M

1 Review Written

2 Helpful Votes

Nickel and Dime Poor Service

We chose Costa as at the time RCL and NCL were already booked. Unfortunately we could not booked this cruise earlier in the year due to work schedule, etc. According to Costa website is “ Italy’s Finest “ ...
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Sail Date September 2018


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