I had a particularly bad cruise experience on the Costa Toscana. I have been on a cruise 11 times but have never had such a bad cruise experience, including last week on the Costa Toscana.) had a My Drinks drinks package but was not allowed to order at the bar. I had to sit on a chair and wait for the waiter to come. This always took a very long time. Of course I tried to get the waiter's ...
I am an experienced cruise traveler but I have never had such a bad cruise experience. The food was very poor, cold and dried out. At the buffets you were not allowed to serve yourself, but the staff had to do it and there were far too few staff. You were not allowed to get drinks from the bars but had to wait for service. and there was too little service. therefore I could not use my My Drinks ...
We choose a nice cruise from Savona around the Mediterranian Sea.
But very bad service, unfriendly crew and bar members at the pool area and also in the main restaurant.
At a White Party Night, waiters going around with a trolley and want to sell you "White Sangria", you have to pay fot it extra. 6 Euro for a glass of Sangria !!
French fries / burgers after 5 pm also for extra paying ...
I chose this cruise as it was part of the Ryder Cup official sponsor. Shame on the PGA for picking such an inferior partner and 3rd party to coordinate this vacation. It was awful and a waste of €4 thousand! The lack of communications, misinformation and just complete discombobulated events made this a horrible waste of time, ports and events.
Costa Cruise
- [ ] Delayed luggage, no iron, ...
With this report, we would like to express our gratitude for the excellent experience and top-notch quality. We recently enjoyed a cruise on the Costa Diadema ship. We wish to commend the organization of events and concerts, as well as the exceptional hospitality of the staff. We felt genuinely welcomed, from the cabin crew to the waitstaff, officers, embarkation and disembarkation team. The only ...
As a first time cruiser from South Africa, our family did the European cruise which was absolutely amazing from the ports we stopped at and being on the ship as a family. We enjoyed our time together although we were shocked at all the additional service fees charged from mandatory daily service fees (on top of an all inclusive package) as well as purchasing anything onboard e.g. a coke is ...
This was my second cruise with Costa. First one was with Smeralda . Check-in and access of the cabin worked well. Deck 2 insides. The journey from Copenhagen Danmark to Tarragona Spain went perfectly.
The cabin was okey, interior grey but the bed was really good. The food is varied, the breakfast and lunch buffet is tasteless ,hot food is cold when you have found somewhere to sit. Restaurant ...
I know Costa as a place for great Italian food, vibrant entertainment, beautiful ships and a well functioning service. Now I took just a short time out on a repositioning cruise around Western Europe. I wanted to sail on Costa Firenze, because she and her sister Venezia caused very positive and very negative reactions and I wanted to have an impression on my own before the ship will leave the ...
We wanted to visit Palermo, as my mom’s grandmother taught school there prior to coming to the US. This cruise was perfect for us and took us to so many beautiful ports; it was also refreshing to not have a cruise director/party central interrupting every hour or two. We enjoyed most meals, we had no problems with seating in the breakfast and afternoon tea buffets on deck 5 and 6 dining rooms ...
What should have been a relaxing cruise for two ended up as a constant battle against a ship and its crew.
There was no hospitality on board, worst cruise experience I have ever had. At one point I had to fear for my life and not one person would take responsibility. We were stuck in line on deck 2 with over 100 other passenger for more than a hour with no information or assistance, only after ...