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2 Helpful Votes
Sail Date: February 2019
My wife and I chose this cruise for its itinerary, its cost and not the cruise line. We had read a variety of differing reviews and were expecting to have some problems with availability of free drinking water and hot drinks. We ... Read More
My wife and I chose this cruise for its itinerary, its cost and not the cruise line. We had read a variety of differing reviews and were expecting to have some problems with availability of free drinking water and hot drinks. We encountered no such problems as both were readily available in the self service restaurants throughout the day and late evening. Staff were approachable and friendly given the fact they had to contend with so many different nationalities. Once we had recognised we were aboard a ship reflecting the United Nations we embraced the opportunities to interact with our fellow passengers who reciprocated in a similar manner. Fellow passengers were friendly and it is to be expected with so many people in a confined space there were some occasions when people acted in a discourteous manner. Embarkation was the quickest we had ever experienced and everything was available for us to use once we were aboard. Disembarkation proved to be a similar experience and because we were going to hotel later on in the day we were able to stay onboard enjoying the benefits until no later than 12 noon. Our outside cabin was comfortable and clean. We had no issues of disturbance from entertainment sounds even though we were below the Concorde plaza which had live music until the early hours. Lifts were plentiful and efficient. However, our cabin was on deck 6a and to get to it we had to climb down a flight of stairs from deck7 which would be challenging for anybody with mobility problems. Staff easily changed our assigned dining time to our preferred time. The menu choice in restaurants and buffet was varied given the large numbers of diners.The Sinfonia restaurant provided a more relaxed environment for breakfast and you were able to order items from a menu additional to the buffet. On our 14 night cruise there were two Gala dinners and dress code was optional, black tie, suit and smart casual. We were not able to find out before embarking on the cruise what the dress code was going to be. Additional to the two formal nights we had a white night and an Italian red white and green night, all of which were optional. The daily diary,delivered late evening, was full of the days activities, timings and venues. We participated in some and watched others entertain us and fellow passengers as is usual when cruising. Entertainment in the the theatre included a variety of genres and overall it provided a pleasant experience. Visiting the Seychelles for 2 days enabled us on the first day to tour the Island using the local buses from the central bus station in Victoria for 7 rupees per journey. On the second day we used the services of one of the many tour touts ,outside the port gates, to provide us with a days tour to to the marine reserve, Moyenne Island, snorkelling and Creole meal for 90 euros each, which was cheaper than the cruise line. During our 3 days in Madagascar we used the excellent services of Madagascar Excursions to provide us with 3 excursions offered by the cruise line but at a much reduced price. In all the ports we visited taxis were available to negotiate a price for an excursion and we heard of no one being disappointed by using them. In Reunion Island we chose to hire a car from Avis, who have a pickup location five minute walk from the cruise terminal.The location also provides rentals from Budget. We chose to tour Reunion using a car because it gave us greater freedom of choice. We booked the car knowing we had to find overnight parking which we were pleased to find was available in the cruise terminal char park. In Mauritius we secured the services of Mauritius taxis, operated by a Mr.Charles, to provide us with an 8 hour tour of the south of the island for 83 euros between 3 persons. Both Mad’Ex tours and Mauritius taxis can be contacted by email. Overall we thoroughly enjoyed the islands we visited acknowledging we have only had a snapshot of them. Read Less
Sail Date: February 2019
We have chosen the itinerary not the ship but as the agency recommended this ship as a 5 stars from Costa fleet I expected the best of it. Well unfortunately expectations were far too high compared to reality. First of all is not a 5 ... Read More
We have chosen the itinerary not the ship but as the agency recommended this ship as a 5 stars from Costa fleet I expected the best of it. Well unfortunately expectations were far too high compared to reality. First of all is not a 5 stars and if I take the quality of the cabin and restaurant grounds is not even 4, I would give it a maximum of 3. The whole ship looks like it would have been furnished in the 80`s with a lot of kitsch elements. Golden metal, dull colors, and a wallpaper that can be unappropriated for certain ages. The cabin was ok in size but far too little place to put your stuff in especially if you are a family of 4. Best you have the least of luggage pieces as there is no place but under 1 bed to store it. The bed was pretty comfortable but had a dirty head far too small for practical use but we avoided touching it anyway as was stained. Bathroom was the classical small one and except soap there was no other toiletry provided and I mean just soap not shampoo. You could call for some cream or shower cap if you wanted. The shower curtain was matter of few cms too short to make sure you inundate the whole space when showering - couldn`t they afford to buy few cm more to save the stress of leaking water... Once we got paper napkins which I think was a mistake as the box disappeared after without being replaced. The towels and bed sheets always had some spots even if being newly replaced - I have never seen in a ship or high end hotel so many spots on "freshly changed" stuff. Not sure they came this way from cleaning or just the cleaning lady somehow poorly handled them - I called several times to be changed till gave up. It was also clear that the cleaning lady is overloaded - in the days they embark there was no way she manages all the cabins. Restaurants were a bigger issue. The buffet restaurants upstairs were always very dirty and disorganized. Imagine you come first thing in the morning and your marmor imitation table is dirty which I believe was left dirty from dinner as typically you`ll find ketchup and bread crumbs. Worse is that the servers didn`t cared too much even when they were told. Once the lady I asked to clean it just cleaned half of table ... anyway the way they cleaned was passing an already cluttered cloth which would leave a disgusting watery surface I used to anyway dry again myself with paper towels. Actually by the end of the cruise my morning routing was to pick up directly paper towels and clean my table... Food was plenty but nothing you would really say wow - there was an Italian theme indeed not all the dishes were tasting as expected. Prosciutto was something I enjoyed but the mozzarella they said is done on ship was not really good. Buffet was fine even if twice I had to get out a piece of hair from my grilled meat. Worse was the dinner as there was no single time when I could say wow - in other cruises we took we really had dinners where you could feel the difference to buffet in high end food here I think better stick with buffet. Twice we returned the main dish without touching it. Once we got at extra cost lobster - that came just grilled ok we asked grilled but expected some fancy tasty sauce as a completion - was not bad but that was just grilled lobster they want 25 euro for. Desserts were a huge disappointment - whatever had white color was just wiped cream that they call it one day mousse the other panna cota and so on. I remember one time when they had a chocolate cake in the buffet that was really good, tasty not something you would just take in as need of sugar.We ended up buying gelato for kids and that was extra cost but good. Standard coffee from machines was poor in taste, I used the decaf one that was not so bad on the other side. The button on their coffee machine was broken and fell down every time you pushed it so you had to pick it up stick it back and hold it so it doesn't fall again - in the 2 weeks we were there nobody bothered to repair it so you would just feel the need to tell to the newcomers the secret how to keep it in place. For drinks you need to pay extra - we just took a lunch and dinner package to have drinks during this time and we wanted to upgrade for cocktails but failed to do this on line and on the ship we were surprised to find out that it costs more then double in price so we said we buy by piece whenever we want and frankly we were happy we didn't wasted money on it. The wine they get you at lunch and dinner is really low quality and the cocktails especially at the pool bar didn't look at all appealing neither is size, care in preparation or content. The restaurant allocated for dinner was not fancy in any way and worse was that it had some separation for waiters with sinks and cupboards and if you were unlucky enough to be on the lower side facing these places it was extremely noisy as they were throwing in cutlery and plates. It was like eating in a kids canteen. Service at the first table we were in was too relaxed, we had to serve ourselves for refills with wine for example. We wanted to ask a change just because of the noise and surprisingly one day we get a paper that we were allocated to another table by our request - good news but actually we didn't made that request so suppose was their way to force us to move. We were happy with the new siting both table and service but one day after another paper, another move. This time we were so upset with our 3-rd waiter attitude that we went and asked the change ourselves and gave negative feed back - we believe that the reception lady gave this negative feed back to another waiter. Anyway at least last 3 days we had a normal service in a place where we should not feel like in a canteen. One huge negative point the dress code. For evening I expect on a cruise that people dress up a bit if not they can go in the buffet. Here in the formal restaurant at dinner I have seen people in flip flops and plastic slippers, a lot of loose sport wear and plenty of sporty shorts. I expect the personnel is keeping and reinforcing the dress code. Also no welcome to the dinner restaurant if there was more then 1 waiter there they would chat between them. Public toilets close to restaurant were at noon still missing towels, I didn't had the courage to visit the ones near pool preferring to return if needed in the cabin. Service overall was exactly that: no interest - I have read the reviews of other passengers and looks like many agree the personnel is completely not motivated, no smile, no interest I`am not even saying about any extra mile to make your stay magic. Seemed from outside there is little connection between their various levels of personnel. This is the only ship or resort where people simply don`t smile, not even when they were paid to welcome you. Photographs were having a too imposing attitude. Dinners were worse as you chew your food and the guy pops up and almost commands you to take a posing position. I looked by curiosity on the photos they print and was not impressed with quality either. Reception was another negative. If you come with a complain their attitude becomes not pleasant and if you come for another reason mostly they would redirect you to someplace else. I`m not sure why they call hospitality desk as it`s anything but not hospitality. They would not solve a problem for you but have enough time to chase you for feed back. We had to ask 4 times or even more we get the daily bulletin. On the other side they were more than happy to fill our postal box with tons of wasted paper on what they sell in the shop. The daily journal was just ship`s activities, could be nice they include something on the port of calls like we had on other ships. The upper deck was pretty busy so if you want a chair in the shadow around the pools you must literally be first thing in the morning ready to grab your chaise long if not up in the sun. For the size of the ship I expected bigger facilities in entertainment. They have 3 pools but their were smaller then on a small ship with one. f you had few kids in it was already full - felt you were in a larger bath tab. The big water slide was a catch definitely for kids - in sea days expect big lines, also is opened only few hours morning and resp after noon. In terms of activities and entertainment for us the huge positive point was their kids club - limited a bit by the languages they spoke but still you could practically have the kids there almost full day and they cover even lunch and dinner time. Other wise you have the standard by the pool games, some dance classes, aerobic etc as in any resort or ship. The theater had some attractive shows but we were never able to catch them in full given the dinner settings - not able to catch first and too late for the second. In terms of embarkation and exit from ship we can heavily complain about the start of our trip as we were canceled a flight and had to join the ship only second day while we were still paying the full cruise. We have called both agency and Costa help desk and they told us as we already paid the cruise in full we can embark second day when ever we want - so even calling once more just before leaving our hotel and getting insurance from Costa we can embark we come on place and surprise we need to wait till standard embarkation time> we were neither returned our money for the first day we were not on the ship. We took only one single trip from them directly - as practically is almost double in price compared with local agencies which is not fair if you take the fact that mostly on cruise bought trips there will be large groups and less flexibility. Worse was with kids price as if local agencies give you 50% or more discount Costa discounts were minimal for kids. Here once again no proper communication as we bought this trip in advance on line on Costa site but nobody told us we need to actually get the tickets personally on the ship - we never experienced this before as on other cruises they will put the tickets or waist bands in your post from own initiative or at least give you the info what to do. Good we asked a day in advance and they said they are out of free places and it`s not their fault - after further discussions proving there was zero communication on procedure we finally got our tickets and we were surprised to see the second day the tour was not even full. There were also several changes in the second week in terms of timing of port stay so get a margin when you plan for shore excursions on your own. This of course is not always at cruise decision and depends a lot on weather. Language on board counting that most serving of personnel is Asian will inevitable turn to English. I have several times called the room service for change of dirty towels or lack of soap and even if they answered in Italian I had to reconfirm in English or they brought the wrong item. What was pretty good on the other side is that we never waited in long queues to get back on ship and probably that was because most of stops were full day and people had more flexibility on return time so would not head all in one at the entry. All in one we were not satisfied with our ship experience from the quality of service overall but the 14 days mixture of islands they offer is really interesting. For those interested in the itinerary suggest o check other similar offers with different companies or pay a special attention to price if they decide for Costa. Read Less
5 Helpful Votes
Sail Date: February 2019
Full disclosure: I won this cruise, so my only choice was itinerary, and after reading many negative reviews, I was quite worried. My worries were unfounded and we had an amazing time...as Americans, the Italian flavor added to the ... Read More
Full disclosure: I won this cruise, so my only choice was itinerary, and after reading many negative reviews, I was quite worried. My worries were unfounded and we had an amazing time...as Americans, the Italian flavor added to the experience...rather than detracted, in our opinion. The last night, the dining room was rocking as waiters danced with passengers, the Italians started a conga line and everyone...Italians, Americans, Germans, French, etc....sang Italian songs. There are some things that will seem inefficient to Americans, but just chill out and enjoy a little bit of the European experience. It was particularly fun to watch the Super Bowl on the big screen by the pool with the other American passengers and stand for the national anthem...the grill was also open late that night, so we could indulge in burgers, hot dogs and fries. I will never forget the look on some of the crew's faces when Big Boi performed in that giant fur coat for the halftime show! As far as entertainment, we liked all the shows, but especially Davide, the tenor and "The Voice at Sea"...where passengers competed in a sing-off. All competitiors got encouragement from the audience and we had a little nationalistic pride when an American won. Bingo was done a little differently with push-in cards and the caller reading off the numbers in 5 or 6 languages...again, FUN! I didn't buy a drink in a bar, but my son and his fiance did and they said prices were even a bit lower than those in Vegas, where they live. We only took one tour with Costa...in Jamaica...and it was well-run with awesome guides. They only spoke English, so I'm not sure if the Europeans enjoyed it as much as we did, but most of the activities did not really require a narration. We loved the dance lessons and shout out to the Latin Dance team who would dance with passengers in one of the bars at night. The musicians at all of the venues were excellent....if you like to dance, you will LOVE this ship! Cabins were okay...maybe a little dated, but comfortable. Many complain about lack of turndown service...I think most of us are capable of doing that ourselves. My room was always made up when I returned from breakfast, gym and spa. We had second dinner seating, which started out tough for us, being American, but we adapted by eating a salad or dessert at the buffet and then going down and having a delicious dinner in the dining room. I have seen complaints re charges for pizza and burgers...you can eat those for free at lunch...no need to pay at all. As our itinerary progressed, we were actually glad for late seating, as we got back late at some of the ports and would have rushed to get to the first seating. I used the spa and gym daily...part of the reason I only gained 1 lb, despite indulging in dessert 2x/day. Both are excellent and the spa package was a great value...especially during sea days. Be sure to register your credit card at one of the kiosks when you get on the ship (this was one of my only complaints...why can't you register it upon check-in at thea port?) or you will need to settle your bill in person at the Hospitality Desk, which had a very long line as our trip concluded. My only other complaint has nothing to do with the ship or cruise, but just that the Costa customer service department in the US had an incredibly long wait time on the phone before I was even connected with an agent...and that they would not return phone calls or emails. All in all, a fantastic cruise...one of the best I've been on...and it had little to do with the ship, but mostly because of the atmosphere. I lived in Germany for 3 years when I was much younger and loved it...I always found that if you travel to other countries and want things the same way as they are at home...maybe you should just stay home. Read Less
1 Helpful Vote
Sail Date: January 2019
We chose this cruise to join some friends on a vacation and the ship went to islands we had never been to before. This is the first time on a Costa cruise. I had read previous reviews about pushy people, etc., but we found all ... Read More
We chose this cruise to join some friends on a vacation and the ship went to islands we had never been to before. This is the first time on a Costa cruise. I had read previous reviews about pushy people, etc., but we found all co-cruisers were good mannered people all enjoying vacation. The food was quite good at the evening dinner and buffets at breakfast and lunch. The entertainment overall okay but it was mostly too loud on the 5th floor dance area and in some of the lounges, one could hardly talk to someone sitting beside them and once it actually hurt my ears just walking through the area. This isn't evening "disco" time I am talking about this is early evening music entertainment. There is definitely opportunity there to turn down the music a bit. The other opportunity that Costa could look at is their dinner service. It was slow most the time. Often our dirty plates sat in front of us for quite some time, slow on wine refills and they didn't offer coffee service in the dining room. For cruise pictures...I think the Costa should move to digital. Who really wants 11X17 pictures for their walls? This cruise was excellent value for my money. I would travel on this ship again. Staff were all pleasant, food was very good. The ship overall had a nice ambiance. I really enjoyed one day while the ship leaving the island for the day, the "opera" singer, singing the song "Time to Say Goodbye". That was a nice moment. Read Less
Sail Date: January 2019
Regardless of poor reviews that we read, we embarked on the Costa Deliziosa due to provided price discounts (~70%) for 2 x 10 consecutive days. And, the following is our personal opinion: 1. Food and its variety was very good in taste ... Read More
Regardless of poor reviews that we read, we embarked on the Costa Deliziosa due to provided price discounts (~70%) for 2 x 10 consecutive days. And, the following is our personal opinion: 1. Food and its variety was very good in taste and the quality terms. Except: a) there was very poor choice of tropical & exotic fruits like Papaya (popular in Central America), Dragon, Pepino,.....etc. Kiwi were to hard and not well matured. b) often we encountered a shortage of water melons. c) often there was an annoying line-up for the food at pick hours d) service over the supper lasted too long (~ 2 hrs). e) free coffee was of poor quality 2.There was too many outdoor cigarette smoking places. The smoke from outside was entering main corridors through the door openings into the Buffet area making difficult to find a smoke-free place. Smoke was even evaporating on walking / jogging path on the top deck. Also, the walking path was blocked by people laying on chairs. Cigarette's smoke from the balcony was penetrating over the day and some night hrs inside of our balcony, hence we were very limited to have the benefits of balcony. Read Less
1 Helpful Vote
Sail Date: January 2019
No matter what nationality you are, when you travel with Costa Cruise you will become Italian and live in an atmosphere full of love and human warmth. Italians are different from everyone, they are unique in the way they live their ... Read More
No matter what nationality you are, when you travel with Costa Cruise you will become Italian and live in an atmosphere full of love and human warmth. Italians are different from everyone, they are unique in the way they live their lives with others. The secret is in human contact, in the way they make you feel comfortable and important at same time , they know that everyone has a weakness for good food, pizza, pasta. wine, sweets and the beautiful Italian and Neapolitan melodic songs, I have had experiences with other Cruise Companies as: Carnival, Princess and Royal Caribbean but with Costa I reserve indelible memories, I do not exaggerate but the cleanliness that I have always found on Costa Cruise ships I have not found them from any others Cruises Ship For this and more if you decide to take a cruise I recommend Costa Cruise My next cruise will be with Costa Cruise again Read Less
1 Helpful Vote
Sail Date: January 2019
Cruising for me is a wonderful experience no matter what. I have traveled by cruise ship 30+ Times. This shop was by far the worst in terms of food quality and options. I would gladly pay more for better quality food. The drink ... Read More
Cruising for me is a wonderful experience no matter what. I have traveled by cruise ship 30+ Times. This shop was by far the worst in terms of food quality and options. I would gladly pay more for better quality food. The drink package is deceptive. We upgraded 2 times and still had to pay for a bottle of water to take in shore. Their menu in the dining room was not what I expected. Very limited and mostly lie cost meals prepared poorly. When I complained about this I was given a complimentary dinner at one of the specialty restaurants. It was the worst lobster I have ever had! How in the world do you mess up a lobster?? Never got ice with my drunks even though I asked multiple times. I will never cruise with costa again. The excuse that they cater to a European crowd as unacceptable. I have had some amazing food at restaurants in the untied states. Read Less
14 Helpful Votes
Sail Date: January 2019
Chose this cruise due to outstanding places, visiting Singapore, Bangkok, Khuala Lampur, Phuket, Langkawi, Penang, Ko Samui, Sinahoukville. All were great places to visit with lots of temple, artifact, great people and fabulous food. ... Read More
Chose this cruise due to outstanding places, visiting Singapore, Bangkok, Khuala Lampur, Phuket, Langkawi, Penang, Ko Samui, Sinahoukville. All were great places to visit with lots of temple, artifact, great people and fabulous food. Best of all, Bangkok. A city so vibrant, lots of cafes and restaurant in every corner with so many dishes to choose from, its an unbelievable city. Next on the list is of course Singapore, so clean, friendly, cosmopolitan and a bit on the expensive side. Phuket was not that great, of course if you like athmosphere towns like Ibiza or Ayia Napa full of restaurants and bars and night clubs, than Phuket its for you. Had a nice meal in a hotel restaurant and overall was good. Local dishes were great! Prawns in quantity and abundance. Cambodia was a let down, I wonder what the local government is doing about the state of the city. After all they suffer, the population demand and expect better, tourist are flocking into the city, money is coming in, but the total structure is way below poverty line. Feel very sorry for the locals. The ship (Costa Fortuna) was a bit of let down, cabin was good and spacious, restaurant were mediocre, buffet very crowde as expected due to lay out. Far too many DONT for a crusie liner, hence the heading of cutting services. Far too many member of the catering team in the buffet area, speak other language execpt the language to connetc with guest. Meaning, if a waiter is from Indonesia or the Philippines, they continually speak own language aloud in public areas. Denying English Breakfast Tea at breakfast time, afternoon tea time and any other time, contrary to other company in the market, which tea is always welcome and available. Some guests were asking for lemon for the tea, and were told no more lemon. Run out of Prosecco on board, run out of sparkling water with 5 day to end the cruise. In the restaurant, lots of supervisory member walk around the floor, including the Manager, but none interact with guest in checking that food is appreciated and of the standard required, in few occasion had to send back the dinner due to food being cold. Felt sorry for the waiter, but after all I paid for a service that didnt get accordingly! Have another cruise booked with Costa in March, and have lots of concern of fulfillment and pleasure. Worst of all, at the end of the cruise, you are lumped with a bill of 200 euro for service charge which the company say its compulsory making the total of cruise much higher than expected. Surely this is against the law in the UK. Read Less
2 Helpful Votes
Sail Date: January 2019
Costa Fortuna Cruise max passenger capacity is 3,200 and thus not that huge to handle with around 1,100 crew members. Ship layout easy to understand and staff very easy to handle your technical or hospitality issues. 98% of the crew do ... Read More
Costa Fortuna Cruise max passenger capacity is 3,200 and thus not that huge to handle with around 1,100 crew members. Ship layout easy to understand and staff very easy to handle your technical or hospitality issues. 98% of the crew do their job with love and passion and are well trained to handle difficult demanding passengers . I recommend 1 crew from the bar Vietnamese Ngoc Tuan Vo . The food variety is truly huge with beef turkey fish pastas salads fruits . Their deserts are poor . Healthy and vegetarian options available too . Spa is very overpriced . The many jacuzzi are the best most powerful you can imagine. Clean and hygienic too . Pools with waves are interesting. Slide always closed despite good weather . Passengers onboard are polite and understand the rules . Internet connection is ok , especially with the cheap package" social internet package ". Read Less
7 Helpful Votes
Sail Date: January 2019
The itinerary looked good and so I booked the cruise allowing Costa to book the flights. This was a big mistake, you cannot trust them. I normally book my own flights and allow for possible flight delays by staying overnight the night ... Read More
The itinerary looked good and so I booked the cruise allowing Costa to book the flights. This was a big mistake, you cannot trust them. I normally book my own flights and allow for possible flight delays by staying overnight the night prior to boarding. I was due to fly Manchester /Paris Charles De Gaulle changing for flight to Mauritius. They allowed 85 minutes to change planes, anybody knowing this airport would think this tight. This ultimately was not a problem as the first plane was cancelled as my taxi arrived to take me to the airport. I rang Costa who told me to go to the airport and they would contact me . I was left for about four hours without contact, finally with the office now closed for the weekend, I received a call from India in broken English. I could not hear in the busy airport, so went to hotel for Friday night and rang India for instructions. I offered to go home or go on the next cruise with compensation. I was offered to fly me to Seychelles and miss the first 3 days of the cruise, the unnamed hotel was with food , a drink with meals and no entertainment. It meant one day stay in place of 3 days fully inclusive on cruise, I said that I would prefer to stay on the ship and return from Seychelles, so that I would get what I paid for. I would go on the shorter cruise if compensated. I was assured that the compensation would be made onboard. Once onboard, it was left until the day before I left to be told my cruise was not being extended and my compensation was €50 a day. I find this to be grossly undervalued plus all the stress. Upon my return, the offer of a €100 per person off a future cruise was derisory. Entertainment was boring with few entertainment staff working hard. Tours are very expensive and poorly organised. Madagascar very dissapointing. Cruise operating in rainy season did not help. I dined Ist sitting on a table for 12 in Sinfonia Restaurant, they brought another chair so 13 could sit there. This squashed everybody and annoyed next table waiter, who kept telling me to move my chair in. He was friendly, I asked him for a spoon and he told me to ask my waiter. The cutlery offered was often bizarre, a knife and fork for spaghetti. The food was terrible and displayed with pride as you entered the restaurant, it looked unappetising and nobody waived a magic wand when it appeared on your plate. The portions were small,poor quality and often served colder than desired. A doctor sat with me shared my concerns as the restaurant became half full, I developed diarrhoea for five days, so I moved to the upstairs buffet. This is self service and first night a Chinese girl vomited on my table, this could happen anywhere, however I had my suspicions. Every night half the dishes were lukewarm. I never saw anybody with a thermometer and I reported it to a supervisor. He went and spoke to chef, he came back and said that chef would do me some hot food if I wanted it. Says it all Costa have lost control on this ship. Please and thankyou are not used on this ship. Smiles seldom and rude waiters tolerated. This cruise shows the low level now tolerated by Carnival. I was a Perla member with Costa and will not cruise with them again. Read Less
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