1. Home
  2. Cruise Lines
  3. Costa Cruises
  4. Costa Cruises Cruise Reviews

354 Costa Cruise Reviews

Have just returned from short cruise, and was concerned on the poor reviews on Costa Cruises. However, we found very little to complain about, and thought it excellent value. Embarkation was very easy, our premium balcony cabin was large, ... Read More
Have just returned from short cruise, and was concerned on the poor reviews on Costa Cruises. However, we found very little to complain about, and thought it excellent value. Embarkation was very easy, our premium balcony cabin was large, clean and comfortable.The decor on the ship in public areas is rather gaudy, but as someone pointed out, by the second day you didn’t notice it! The food was generally very good, although the amount of choice on the dinner menu in MDR varied from day to day, but always offered at least 5 courses. Had heard through CC that water in restaurants was only served by the glass. This was incorrect on this ship, and a large bottle of water cost around 2euros. Also available was 50cl carafe of red or white wine for 11euros, which was quite acceptable. The evening entertainment was varied, and the standard comparable to most cruise lines eg Princess, Celebrity and P & O. Although not many British on board, there was no problem with communication with the Crew, and we felt that there was a wide age range of passengers.Disembarkation was extremely easy, just walked off at passengers convenience. Would advise anyone to give it a try, and think that most people will be pleasantly surprised. Read Less
Sail Date February 2018
To meet up with Italian friends this was the perfect venue. Every evening the shows were especially entertaining: the tenor Emanuele Servidio is world class, worth taking the cruise just to hear his voice. The shows had amazing singing, ... Read More
To meet up with Italian friends this was the perfect venue. Every evening the shows were especially entertaining: the tenor Emanuele Servidio is world class, worth taking the cruise just to hear his voice. The shows had amazing singing, dancing, production & lighting. Max, the cruise director, is hilarious-he speaks all the languages as fast as an auctioneer! The animation team has so much fun that it is infectious. There’s plenty of dancing & music after dinner, piano bar. You need never be bored unless you choose to. The staff is very attentive, helpful, & genuinely seem to like what they do. I really enjoyed the contests & skits that the different departments presented on the final day at sea. The staff is multi-talented(bartender juggler, choreography by waiters in dining room, etc.) There were many well behaved children on board with organized activities. The excursions were good without being great. This cruise was the most fun of the 20 cruises I’ve taken. Read Less
Sail Date January 2018
We chose this cruise for price & timing was good to get away on short notice. It offered 10 nights on an itinerary we love and have been to before. Belize & Roatan, Mexico and more! We have taken several cruises over the years ... Read More
We chose this cruise for price & timing was good to get away on short notice. It offered 10 nights on an itinerary we love and have been to before. Belize & Roatan, Mexico and more! We have taken several cruises over the years and even worked on Carnival and Princess ships as entertainers for almost 9 years. We knew when booking this cruise it was not going to be high end, but, it was very nice. The staff were fantastic including all restaurant and cabin steward. The musicians were fantastic, especially the Sherade Band, playing popular music incl. rock, country rock. I read the bad reviews before we booked it, but I don't listen to negative people that want to pay cheap prices and expect royalty when they get there. Our cruise was around $1700 for both of us, tax in (Canadian)! You couldn't take a trip 5 hours away in a hotel for 10 nights for this price. Lots of food choices in the buffet and we did eat in the dining room 8 out of 10 nights. The vibe of the crew and staff was friendly, helpful and really seemed to care about us and our needs. The ship was primarily Italian speaking people as it is an Italian based ship. Read Less
Sail Date January 2018
Don't believe any bad reviews most of the complaints are from people who haven't cruised in a while and things have changed, not so much for free but this is the same on al cruises. We had such an exceptional cruise the only ... Read More
Don't believe any bad reviews most of the complaints are from people who haven't cruised in a while and things have changed, not so much for free but this is the same on al cruises. We had such an exceptional cruise the only reason I couldn't give it a perfect score was there were a couple of tiny issues. 20 years ago we sailed on the Costa Victoria and loved it. This ship had an exceptional price and great itinerary. So we thought we would try Costa again. First of all the upgraded both ourselves and my parents to ocean view cabins. The cabins were huge with even sofas in them, my parents had an obscured view on the deck with the lifeboats but the size of all there windows made up for that. Italian is the main language on board so any announcements you had to wait for the english version. The mandatory lifeboat drill was fast and efficient so much better then many other cruises. The ship was elegant and so easy to get around. The meals in the dining room were excellent although a little strange as we are Canadian so not used to european flair. We could get water from machine all day. I brought "Monin" flavouring in my purse so just gave it a little squirt and had lovely cranberry or lemonade drink anytime. Make sure you sign up for the Cost club card before you go so you can get 25% off almost everything including the wine you order before you board. Also 50% off the specialty restaurants and some foods. Make sure you download the costa app so everyone can keep in touch with cell phones on board for free. Do not buy the internet plan, you can get the social media plan for $4 a day to keep in touch with people and keep it on all the time with unlimited picture sending, data and even facebook calling. Sign up on ship for that. We loved the 4 d theater it was fun and cheap with the card. The shows were 100% some of the best entertainment we have ever seen, you will not be disappointed! One night we were treated to a 1 hour mesmerizing performance from a world famous Opera singer. The next night he was sitting in front of us and I had to tell him how his performance was a lifetime experience for me. I have never heard and opera singer and his voice was incredible and it wasn't even in english. We loved all the private places to hang out, and we never felt crowded with all the people onboard. Lots of places to play cards. The spa was wonderful and quiet my mother and I spent the whole last day there while we were at sea. The pool area has a big dome that they can close at night or rainy days so that was great as our days were not the nicest. One thing we liked that anything you had to pay for was clearly marked on menus and on the schedule for the day, we didn't feel like we were hounded to spend our money. There are a few things we didn't care for: The main pool deck music was very noisy in the day time, we would pick an area away from the main pool area. No comedians, we knew there wouldn't be as not many english people but we did miss it, not the ships fault, just so you are aware. No free ice cream, but they did have by the pool that you could pay for. They messed up our wine order but after fixing it we ended up with 2 free bottles, so this ended well. Hamburgers at buffet were terrible but excellent in dining room. The breakfast service was nice to have buffet there as well but it was hit and miss with the food orders. Not the same waiter everyday they sat you as you came in. We would of like to see a larger selection of cruise wear in the shops. Port of calls: Do not go on the Evocative river cruise in Belize, it is a 2 hour speed boat tour with very little time to see animals, it was a cold day and would never have gone on it had we known. The only place to shop is Key West, every place else on the itinerary only had Mexican trinket stores. So get your shopping done there. We rented a taxi for $125 in Roatan for the whole day, he took us to the Sloth farm, Butterfly farm, waited to shop in a nice little beach area and took us for ice cream downtown. His name is Hector and he was wonderful. No need to book a private tour this was the best way to go. Admission to the 2 places were only about $10 each. Casa Maya is a waste of time to go into town unless you want to suntan on a beach. The only stores are trinket stores and there is a bunch of them right at the port with entertainment. Just stay there it is free. We did have fun going for a tram ride into town though but need to get a taxi back. Cayman island had a bit of shopping but mostly just surf shops. Cozumel looks like it might have some shopping but we were there on Sunday so half of the places were closed. Getting on and off the ship is easy, a bit slow getting off because of an arrest at immigration but once off Canadian passport holders were pushed through a fast lane with only a few people. I would definitely sail with Costa again but I will do an east coast cruise next time. Read Less
Sail Date January 2018
Grabbed this cruise first the balcony price was great and second for the opportunity to scuba dive in some warm waters, forget it about it! The strong cold front chased us all the way down to Belize, the only spot Millie and I got to get ... Read More
Grabbed this cruise first the balcony price was great and second for the opportunity to scuba dive in some warm waters, forget it about it! The strong cold front chased us all the way down to Belize, the only spot Millie and I got to get wet at, Grand Cayman and Roatan were weathered in. By the time we got to Cozumel both of us had congested heads. Must complain about the dive operation Cozumel they kept our deposit NEVER again will we make a deposit ahead of time without refund ability. Roatan without scuba diving gave us time to visit a nature refuge with sloths, monkeys ande parrots that climb all over you, really cool place to visit while at Port. Costa Maya we took our own tour for a 2 hour drive each way to some Mayan ruins that most do not get to with large faces chiseled in stone. I like dancing for some reason the disco did not open until 12:45 no way! The first day at sea we all were informed that there was no ice cream on this cruise, the screaming was unbearable and a mandatory headcount was ordered to make sure nobody had jumped overboard. Group of formal dancers took up some to rooms perhaps this is why disco was late? Read Less
Sail Date January 2018
I brought my elderly parents on a Cruise for New Years. We have been on other Costa ships before as well as the Norwegian Gem. I was very concerned when I saw the terrible reviews for this ship. Our previous experiences with Cost were ... Read More
I brought my elderly parents on a Cruise for New Years. We have been on other Costa ships before as well as the Norwegian Gem. I was very concerned when I saw the terrible reviews for this ship. Our previous experiences with Cost were quite good, so when I saw the very cheap price, I booked right away. Well, I was glad to see that the poor reviews were not reflective of our experience. Although there is room for improvement, the overall experience was quite good. Let me start with the positives: The food in the dining room was very good. A bit hit or miss, though. Some days/evenings it was delicious, others it was just ok. But it was never bad. We went there for most breakfasts, lunches when it was open, and all dinners. Our waiter was fabulous. Although he was very busy he never made us wait or feel like we were asking for too much, even when we asked for a different entree or dessert because the one the next table ordered seemed delicious! All the staff was very friendly, approachable and willing to help with any requests. The negatives were few and far between: The buffet was NOT GOOD. The food was mediocre at best and the lines were ridiculous. There were far too few sections open at all times. There were always some sections closed and with a full ship, that shouldn't happen. When we first arrived, it was about 4:30 by the time we went to our room and got settled. When we went to the buffet it was closed! I thought that was ridiculous. This was our 5th cruise and on embarkation day, we could always find something to eat. The servers we spoke to told us we had to wait until the buffet reopened at 6:30. Well, with two elderly parents, I wasn't going to give up. Finally, we found the buffet manager who made us 3 plates of food to eat. It was very nice of him, but I didn't appreciate having to hunt someone down to beg for a meal after we paid for an all inclusive cruise. Another thing I think needs to be looked in to is the accessibility for the disabled. I was very happy to see that on the second day at the pool, many lounge chairs had disability reserved signs on them. It was great. However, I didn't realize this was only because the ship was in its first port. When most people left the ship for excursions, the disabled signs were place on the loungers, when the ship was at sea, the signs disappeared. This makes absolutely no sense. When the ship was docked there were tons of empty loungers. There was no need for the signs. When the ship was at sea there was nowhere to sit. That's when the signs should have been out. The worst part was that the people on the ship (tourists) were so rude! They took towels off loungers and claimed them for their own. And I don't mean those loungers where people placed towels and didn't return for hours (that happened too). I mean I left my towel on a chair, brought my dad to the handicapped bathroom (I was gone for about 5-6 minutes) and when I returned someone had removed my towel and put their things on my chair! And try getting into an elevator with a person using a walker! People don't even let those on the elevator exit, before they shove in! We often times were the first people waiting for an elevator (we actually pushed the button) and when the elevator arrived, were not able to get on because those who came after su beat us to it! I don't expect special treatment because my dad has a walker, but I do expect that if i get to the elevator first and a bunch of other people arrive, they let the first people go first. Or is that just a Canadian thing? I never have this issue in Canada! Finally, the only other thing I didn't like was that just about everything cost extra! I mean even pizza and hamburgers! They had regular hamburgers at the pool grill during the day and they were very good, but if you wanted one for dinner it was considered a specialty restaurant. This was true for pizza as well. I get that the fine dining restaurants would cost more, but pizza and burgers? Other than that it was a very nice trip. The cruise line can't control the behaviour of the guests, which was the main problem. If you can put up with rude travelers, you will be fine. Read Less
Sail Date December 2017
My husband and I (50s) and our daughter (20s) chose this cruise because it was a favorable price for a Christmas cruise, on our bucket list. We had cruised with Costa once before in 2010 and enjoyed it overall. Booking the cruise, I was ... Read More
My husband and I (50s) and our daughter (20s) chose this cruise because it was a favorable price for a Christmas cruise, on our bucket list. We had cruised with Costa once before in 2010 and enjoyed it overall. Booking the cruise, I was surprised that we would not receive and previous guest credit for our other cruise, since they only give credit for 3 years, but more on that below. Embarkation: Unlike other cruise lines we typically use, embarkation was between 1 and 9 p.m. Since we didn't have any early boarding privileges, we meandered on our drive, arriving around 3:30. There weren't any lines for any aspects of embarkation, and we were on the ship quickly. Room was ready and luggage arrived shortly after. Because of the later embarkation time, muster was scheduled between the two dining times. This was a fiasco! Our poor waiter was trying to get all of our meal served (on the first night, which is always slower anyway) before we had to rush back to our cabins, get life jackets, go to our station. Muster was very disorganized (aside from the fact that they scan cards, which is good), and we were subjected to heavy fumes. People were coughing, putting scarves over faces, etc., and someone almost passed out. When we tried to let someone know about this, the muster helpers were very nonchalant, and non-helpful. Didn't inspire much confidence for a true emergency. Ship and Cabin: Deliziosa is similar to the Carnival Spirit class ships, which are my favorite. They seem to be just the right size and have a good crew: passenger ratio. I rarely felt crowded into long lines. We had a balcony cabin. On Carnival, it would have been considered an obstructed view, but we were not told this at booking. However, we have stayed in these cabins before and the price was acceptable. The balcony is a standard size, fitting 2 chairs and a table. A downside of Costa was that they allow smoking on balconies, and we had a smoking neighbor. The room had plenty of storage space for the three of us, including in the bathroom. Our cabin steward, Adamson, was stellar (a nice change from our recent Carnival cruises, where service was subpar). Dining: There were highs and lows here. The dining room dinners were great. Delicious 6-course meals. If you don't like pasta and Italian food, you will not like it; if you do, you'll enjoy trying things from various regions ... and lots of pasta! The special Christmas Eve dinner was very nice. Our waiter was professional and did a good job, given the demands of his section. The waiters seem overworked, with management that don't seem to want to pitch in. The hostess was very rude. At breakfast, they have a buffet in the dining room (?) with the option of ordering off a menu (which they seemed very hesitant to offer). Dining room lunch on sea days was good, like the dinner, but they were very overwhelmed on Christmas day, when everyone decided to eat in the dining room. The buffet at breakfast got to be boring - the exact same foods every day. Lunch was a little better, with some variety, but always very crowded and chaotic. The 'open' times of the buffet never seemed to match our schedule, so we often found ourselves scrounging for the leftovers or there before it was open. There seemed to be scheduling issues. We did try the pay-for-pizza restaurant. The pizzas cost 8.50 and were very tasty. However, on an Italian ship, it seems that pizza should be a 'given' on the buffet. Overall, if you are expecting 'American' food, you will probably not like the dining experience. Illy coffee in the buffet, yum!, with hot milk. A treat! Ports / Itinerary: Our itinerary got shifted because of the hurricane, but was eventually changed back to the original. We ended up being off schedule several times. First, we ended up leaving more like 2 in the morning, instead of 9 p.m., because they were waiting on people whose flights were delayed. I'd not really ever experienced that before. That put us late into our first port, Nassau. Then we had not one, but two!, medical emergencies where we had to turn around. Realize this is not Costa's fault, but it cut our time in Grand Turk in half. Our other ports were Amber Cove and Key West. Since we have been to all of these ports before, we hadn't made any special arrangements (aside from planning one of the Fathom volunteer excursions in Amber Cove, which was canceled due to lack of interest). We walked to Junkanoo Beach for a swim in Nassau, swam at the port in Grand Turk and Amber Cove, and went swimming / walking in Key West. All were enjoyable ports. Entertainment and Activities: Very happy with the variety of entertainment. There were several types of musicians on board, and it was fun to watch many people ballroom dancing. It was nice that there were two dancers on board who danced with passengers. Also, entertainment staff were very present and also did dancing. The evening shows provided a wide variety, and we enjoyed most of those we went to. There was a Bee Gees tribute band (very good), a magician (meh), a tenor (excellent) and acrobats (excellent). We missed the passenger talent show, but heard it was good. The tenor was on board for Christmas, and it was a special treat to hear him sing on Christmas Eve, especially Ave Maria. They also offered a Christmas Eve Midnight Mass and a Christmas Day Mass; we went to the former. They even had Communion! (This went much faster than I expected it would, surprisingly.) There was also a Santa visit for the kiddies, and 'snow' in the atrium. We also enjoyed the various trivia games in multiple languages! Rewards Program: I was pleasantly surprised by the rewards program. Since we were categorized as 'first time,' I didn't expect anything. However, we were given a few nice things: participation in past guest party, a free specialty coffee drink, and 50% off the pizza restaurant (which made it definitely worth a try). There were discounts for other things on board, and I think a free photo from the party, but we never retrieved that. Read Less
Sail Date December 2017
I guess we went with an open mind. As they say..." when in Rome - do as the Romans do" so we adjusted our expectations but ended up enjoying the experience of an Italian themed ship - from the over the top Italian decor to pasta ... Read More
I guess we went with an open mind. As they say..." when in Rome - do as the Romans do" so we adjusted our expectations but ended up enjoying the experience of an Italian themed ship - from the over the top Italian decor to pasta everyday with our meals. We were worried after reading the reviews but I realized that North Americans just cruise differently from Europeans...no bottomless ice teas and lemonades, coffees and teas limited to breakfasts and merendas, lots of pasta, but we got to enjoy Osso Buco, gnocchis, bombolones for breakfast, olive oil and balsamic with your bread instead of butter and many more...Honestly - I enjoyed the food more than the other cruise lines that we've been on. Service was up to par in the restaurants and cabin but they can do a better job communicating with the English speaking passengers. First night apparently was an All-White party and we obviously did not get the memo as we showed up dressed in black...hahaha. Enjoyed the dance lessons and live entertainment was available in many of the bars and clubs. Overall - it was a pleasant experience. Read Less
Sail Date December 2017
Before I go on to Costa Victoria, I read that most of the review are bad. But I will like to comment, overall, we enjoyed the whole cruising. Checking in the luggage was a breeze, boarding, to last day collection of passport n arrival back ... Read More
Before I go on to Costa Victoria, I read that most of the review are bad. But I will like to comment, overall, we enjoyed the whole cruising. Checking in the luggage was a breeze, boarding, to last day collection of passport n arrival back to Singapore. Greet by every staff. The male service crew in all the restaurants or buffet corners are all very friendly, they can remember you and joke with you, but not the female crew, no smile, for food, u can't expect high grade but last night we got lobster n lamb grill was really good. Try to go for the A la carte but queue half n hr earlier. Even embarkment to Phuket, Penang n Malacca is a breeze too. But try to aim for the 1st ferry for Phuket. For activities, most of the staff are nice. The pool is seawater but the jacuzzi is normal pool water. House keeping fold us an elephant using towels, mine is a balcony premium cabin, big room. Everyday my room is clean n nice. Read Less
Sail Date December 2017
Costa Deliziosa – My wife and I just got back from a TA (20 days) on the Deliziosa leaving from Rome and ending in Ft. Lauderdale and let me say from the beginning that all the negative reviews of Costa and this ship in particular proved ... Read More
Costa Deliziosa – My wife and I just got back from a TA (20 days) on the Deliziosa leaving from Rome and ending in Ft. Lauderdale and let me say from the beginning that all the negative reviews of Costa and this ship in particular proved false. The embark was fast and very efficient. We were in our room (BC Balcony) with our bags, in less than 20 minutes. I had booked a few things through MyCosta before the trip,(excursions, wine, etc.) and that part did not work seamlessly. The items showed up on their ship board computer, but the various departments never received the requests. I would probably not do that again. ALSO, it pays to go to the front desk and get a itemized printout of your charges at least three times during the cruise. Service on board was great and efficient. I read all the reviews I could find about the Deliziosa and their TAs in general and here are some of the things that have changed. The common restrooms were all very clean and well stocked. The nightly shows were very good and we only missed one or two. Yes, the main language onboard was Italian, but then the 2nd was usually English. A daily Ship Events paper was in English and the menus were in English as well. We ate most of our meals in the main dining room on deck two, but also tried the buffet a few times. Dining at the buffet was like WalMart on Black Friday. This was not Costa’s fault but our fellow passengers. We met other passengers that had been on other Costa cruises; some as many as 11 times. We asked them what had changed and most said was the details. Things seemed worn and dirty, like where you would put your hand on an upholstered chair. Most guests were charged for water, but US guests were not. German travel companies from what we heard had sued Costa about their automatic tipping policy and won. Therefore, the Germans tip on service and are not automatically charged. We did not purchase a drink package but drank daily Things that did help: we took a multi plug with a surge protector (there was only 1 plug in the room!), we took stick-on wall hangers that worked great to hanging coats, pants & etc. We have trouble with cramping if we are walking a lot, so we took packets of G2 (they make up a 20 oz. btl.) Very nice to have along. We took advantage of having breakfast in our room for only $5 svc chg. Read Less
Sail Date November 2017
This cruise is great for families with or without kids. From the moment we check-in our luggage to the queuing to go into the ship was a breeze. Staff at check-in was very efficient. When we finally got to embark on the ship it was fun all ... Read More
This cruise is great for families with or without kids. From the moment we check-in our luggage to the queuing to go into the ship was a breeze. Staff at check-in was very efficient. When we finally got to embark on the ship it was fun all the way. The staff gave a very warm welcome. Throughout the cruise, staffs were very courteous and helpful. Cabin was very clean although the mattress was hard. We had 2 pillows each and we slept very well. For our first meal we dined at Bolero. The food is good but not fantastic. Ambience of the restaurant was so-so. We decided that we will not be having our meals there anymore. We tried the other two restaurants, Sinfornia and Fantasia. They have better variety of food there. Still good but not fantastic. Much better than Bolero. Buffet menu is the same everyday. I must give good credits for the entertainment and activities. It was so much fun with all the parties, dancing and games. The live entertainment was amazing. I would give it 5 star for the dancers. Would I go again? Yes I would but hopefully they change their daily buffet menu. Read Less
Sail Date November 2017
We’re experienced cruisers, but this was our first time on Costa. We selected this cruise because it sailed from Venice (which we love) and because there were a couple of the ports that we hadn’t visited previously. The embarkation ... Read More
We’re experienced cruisers, but this was our first time on Costa. We selected this cruise because it sailed from Venice (which we love) and because there were a couple of the ports that we hadn’t visited previously. The embarkation process went smoothly and we were delighted with our cabin. It was a mid-level balcony and had plenty of storage space and room to spread out. We loved every port and felt that we had adequate time in each one. The food was surprisingly good!! The breakfast buffet had lots of choices that were properly prepared. Dinners were terrific. Absolutely no complaints with the food. We were pleasantly surprised that smoking was very restricted and did not cause us any problems. I was a bit concerned about taking a Costa cruise since it’s considered “budget.” Fortunately, those fears proved to be unfounded and I would gladly book another Costa Cruise. One other thing...a couple of days after we completed this cruise we took a 12 day MSC Cruise out of Barcelona. What a contrast! The MSC cabin (same category) was tiny and the food...oh my goodness. It was just awful. Never again! Read Less
Sail Date November 2017
I picked Costa Victoria because she is the only vessel that arrives in Penang in the morning. Most market areas are open early in the morning and most traditional shops close by early or late afternoons. Food is good(lots of seafood) ... Read More
I picked Costa Victoria because she is the only vessel that arrives in Penang in the morning. Most market areas are open early in the morning and most traditional shops close by early or late afternoons. Food is good(lots of seafood) and value for money as compared to my recent experience onboard Diamond Princess and Sapphire Princess.I think Costa Victoria has a more experienced kitchen team. Food is available 24hrs a day in different parts of the ship. Onboard activities were less varied.Service from the different dining restaurants were top-notch.My only dissatisfaction is the drinking water.It tasted salty during my stay. There was no TV entertainment in English. I rang the reception to confirm there was no movie on TV. Every channel was in mandarin when most of the passengers are from India. There is an onboard app which can be downloaded before we board the trip. This app allowed me to ring the cabin, communicate with other passengers when we are in different parts of the ship.It's free and we could find the whereabouts of our family members in the ship. Read Less
Sail Date November 2017
This was our first cruise ever; we didn't knew what to expect, but it was all very good and it won't be the last cruise we make. More than enough space on the ship. You don't notice that there are more than 2.000 guests on ... Read More
This was our first cruise ever; we didn't knew what to expect, but it was all very good and it won't be the last cruise we make. More than enough space on the ship. You don't notice that there are more than 2.000 guests on board. Nice room (inside cabin 1248). Friendly personel, enough place on deck to find a nice/silent spot to sit in the sun. The food is good; for dinner you can choice for a luxury dinersetting on deck 2 or self-buffet on deck 9. When having dinner on deck 2 (restaurant Taurus), it takes sometimes a bit longer to finish dinner and therefore coming to late for the entertainment in the theater. Every evening we got the daily program for the next day in our cabin. We were with the two of us. You can see than Costa cruises are interesting for family's with children, because there were quit a lot of them. Not many older people. We didn't wnet with a shore excursions; we did it all bij ourselves. That's the nice thing with cruising, you are never very far away from the cities. Read Less
Sail Date October 2017
We choose for this cruise , because ; -The itineraries -The price of the cruise -All Inclusive (Diner and lots of beverages as wine, cognac,whiskey,beer, liquer,cocktails... -The total amount of days (just one week, not ... Read More
We choose for this cruise , because ; -The itineraries -The price of the cruise -All Inclusive (Diner and lots of beverages as wine, cognac,whiskey,beer, liquer,cocktails... -The total amount of days (just one week, not more) -The size of cabin and balcony -Entertainment We enjoyed the services of the crew, we liked the lay-out of the ship, - yes on this ship one can enjoy also more quiet areas. Deck four we loved quite well , if you like to walk quite a bit, this deck was well made for this This was not our first cruise and we enjoyed also other companies as; - Royal Crarribean (2x) - Norwegian Cruiseline - Celebrity (2x) - Holland America Line And yes ,they were all good ,so also Costa Luminosa was. And no; this ship was not too noisy One demand from us to Costa; Please make Venice or for exemple Triesta a port where you have more control on (communication with port authorities) Read Less
Sail Date October 2017
Our first Costa cruise ,chosen for the ports that we had not been too. The ship is quite large in good condition, clean, with elaborate decor. Most of previous cruises have been with Royal Caribbean. It has some very different policies. ... Read More
Our first Costa cruise ,chosen for the ports that we had not been too. The ship is quite large in good condition, clean, with elaborate decor. Most of previous cruises have been with Royal Caribbean. It has some very different policies. Passengers were mixed mainly Italian French Spanish, only about 250 passengers spoke English, although most staff had reasonable english skills. The most notable was they sold Tea/coffee onboard packages\which suited the europeans. Now to get a cup of tea as long it was before 10am at breakfast or afternoon tea 4-4.45PM. you had to pay about Aus $4+. No tea served with lunch or dinner. Costa wins presentation prize for dinner. Extremely well presented entrees/mains but note they are only small portions, so if you are a big eater etc, you will have to double up. Once your 2 hours were up for your dinner setting they politely shunted you. Interestingly there was no real push to sell wine etc at dinners. Very different to R.C. and other cruise lines. No ice cream available anytime unless you paid. Like all cruise lines, no information is given in advance re port procedures etc. The daily news bulletin was not delivered till at least 7-8 pm the night before with no real info. Embarkation at Barcelona was a breeze as was departure. They did allow you to take wine etc on board at departure only. Our 10 day cruise actually was a combination of 3 itineries. with a lot of passengers joining at Savona, Marsaille (exit at Genoa , Marsaille next cruise). Interior activities were relatively quite with not a lot attendance it seemed. Again quality to me of the artists playing venues across the ship, were pretty average. The main entertainment was better, some good shows. However cruising days, (the weather for the Europeans was superb) drew everyone outside on the deck chairs. Some interesting points. On the decks there was no one pushing drinks even when the sun was out and decks packed. very different to normal cruises At breakfast there was only one point .in solarium, that you could get a cooked breakast. The same for breakfast cornflakes, bran etc. Only one place. You could (depending where you found a seat) walk 40-50 metres. Also other than breakfast , you could not get orange or apple juice. The staff to passenger ratio seemed to me to be much lower than other cruises I have been on. Cadiz , Malaga were the standouts, we took the 13 hour trip to Marrakech (not the costa coach deal) hired our own guide /vehicle (Memphis Tours). Good young driver. Guide in Marrakech spoke excellent english, but as usual they take you to shops (Carpets Furniture, Oils, Antiques jewellery etc). My advice is to be very explicit in telling guide you dont want to do this or that. These diversions do not get mentioned upfront) Long trip by private vehicle and coach is the only way to go. We enjoyed the cruise for the places, but if taking your first or first mediterean cruise, I would take an english speaking ship until you learn the ropes. Weather was superb , except for a force 10 gale, which delayed ship from leaving Marsaille for 2 hours. From Casablanca we took 2 and 1/2 days to sail to Valencia. Crawled really. Got off Valencia 1.3opm all aboard 6 pm . Why shorten the port stay ?? Read Less
Sail Date October 2017
The Costa Magica is not the most modern ship in Costa's fleet (2004) but it's still in good condition and probably more importantly it's a happy ship. It has a ship's compliment of just over a thousand and carries just ... Read More
The Costa Magica is not the most modern ship in Costa's fleet (2004) but it's still in good condition and probably more importantly it's a happy ship. It has a ship's compliment of just over a thousand and carries just over two thousand passengers. All of the senior officers including the captain are Italian, while stewards, security, catering etc are provided by mainly Asian staff - all of whom are very friendly and helpful and probably underpaid by EU standards. Costa includes a surcharge in the price to cover tips which means that you don't have to tip the staff but a ten euro 'thank-you' to your steward or waiter at the end of the cruise will be very much appreciated unless you actually believe that the company accountant who dreamed up the surcharge also insisted that it was paid to the people who are looking after you. We took a Mediterranean 10 day cruise that took in Italy, France, Spain and the Canary Islands during late September which meant that there were very few school-age children on board. The passengers were predominantly Italian and French along with a few hundred German, Dutch & Spanish and from what I could make out possibly a dozen British and American. However all of the crew speak English so you can order a drink without having to consult a phrase book. We were lucky enough to have a cabin with a balcony. The cabin was clean, the bed was comfortable, there is a thermostat to control the temperature and there was a couch, desk and plenty of room to stow cases and hang clothing - although if you have a lot it might be worth bringing a few extra coat hangers with you.The shower/toilet was clean with plenty of hot water and towels were provided for the bathroom, and also for use with the on-deck sun loungers. The TV in the cabin broadcast 4 ship's channels giving information on where you are/where you are going together with timings, excursions, what's going on, stuff you can buy etc. The info being in all of the main languages including English.. The rest of the channels are mainly Italian, German and French but there is the ubiquitous BBC World should you need it but no other English language channels - But then you haven't come on a cruise to watch TV have you! Dining - I have to say that the food was much better than I had expected. We took breakfast in the self-service buffet-type restaurant where a good selection of both continental and cooked food was available. The restaurant tended to be very busy for breakfast and (I don't know why this is but it seems to be a world-wide occurrence) there will inevitably be an elderly passenger carrying a tray loaded with more food than they can possibly eat who either stops dead in their tracks in front of you and then looks around as if unsure as to why he/she is there or marches resolutely to the front of the queue to grab a coffee as if their very life depends on it whilst ignoring everyone else. Strangely this only seems to happen at breakfast time and seems to be universal rather than confined to any particular cruise line - if you are going to have some minor irritations it will be with your fellow travelers rather than the staff who seem to have been blessed with an additional 'niceness' gene. The main meal is in the evening at one of the restaurants on board where you will be allocated your seat for the length of the cruise and will keep the same waiter during your time on board. We had originally specified a table for two but on the first night were seated at a table with 4 other people. Having pointed out this out to the staff we were then given a table for two for the rest of the cruise. The evening meal consisted of six courses with a choice of starters, main course and desserts and I have to say that each meal was very good indeed and is the sort of thing that you would find in a good Italian restaurant rather than in a spaghetti house. In between breakfast and the evening meal, brunch, lunch, tea, supper, snacks etc can all be had from cakes to a burger to a roast dinner. When you buy your cruise there is the option to have wines, coffees, beers and spirits included in the price. This is called Brindiamo and it is well worth having unless you intend to drink only water, which of course you won't as you're on holiday. If you intend to drink cocktails every night rather than G&Ts or Barcardis or beers then there is another deal called Piu Gusto which costs a bit more. Also if you really, really must have lobster stuffed with cavier and sprinkled with saffron washed down with Champagne there is a select restaurant where you can pay extra to eat away from the rest of us un-washed masses. Smoking - Is allowed in designated areas and also on individual balconies. Stuff to do on board - Plenty of things for all tastes really, swimming in the (small) pools, open-air hot tubs, dance classes, zumba, shopping, sauna and gym, hairdressers and beauticians. In the evenings there are shows in the theater which range from good to mediocre (not surprising as they are catering to an audience that communicates in perhaps a dozen different languages). a number of bars ranging from dance-hall size to piano bar most of them with music, also a night club/disco, and a casino. Stuff to do ashore - Do your homework before taking an excursion as sometimes you will be better off making your own arrangements rather than paying Costa to do so. For example when we docked in Malaga we took an excursion to a beach which meant a 45 minute coach ride followed by 3 hours sunbathing then 45 minutes back. There was actually an equally good beach within 500 yards of the dock which was as good if not better and we could have simply walked there. Reckon on any transfer times you are given to be twice as long as stated due to the faffing about getting people on transport and if you only end up with three or four hours in port you may be better off either making your own plans or even staying aboard as it means that the jacuzzi isn't crowded and you have a better chance of grabbing a good sun-lounger. A note on leaving and re-boarding the ship: When you first arrive you will be issued with a 'Costa card' this is a card similar to a credit card with a bar-code on it and is used to open your cabin door, pay for any purchases or extras you might want and it allow you to leave and re-enter the ship so there is no need to take your passport ashore, it works very well and is one of those things that you think "I wish I'd thought of that". Dress code - Costa aren't aimed at the high end of the market, but neither are they bargain bucket. They are also European rather than Brit so you won't be allowed in the restaurant for your evening meal wearing an Arsenal shirt, shorts and flip-flops, also you won't have to drape yourself with gold and diamonds while having to listen to Nigel and Joan from Crawley bore you to death telling you how much their house is worth. Thank God. Each day there will be a news sheet delivered to your cabin giving the activities for the following day and suggesting the dress for the evening. It isn't mandatory but can be an enjoyable thing to do. During our cruise the dress code was Town - smart-ish but not over the top. Red and black. White night (Get yourself a white suit from Amazon, it's only about 40 euros and you might never get another chance). Red, white and green (Italian) and Gala (posh evening frock, fancy knickers and uncomfortable heels girls). Disabled access - There were around 20 wheelchair users on board and access did not appear to be a problem. also there was allocated seating for the disabled in the restaurants and by the pools and the staff appeared to be very attentive and helpful. Stuff that went wrong - The battery packed up on the cabin safe and it took 3 days before it was fixed and that was about it. Would we do it again? Yes I think that we probably will. Read Less
Sail Date September 2017
'Costa Luminosa' is a classic cruise liner, 8 years old, with a more traditional form, compared to newer ships. Interiors appeared to me like some sort of 'Art Deco', with lots of colorful illumination and warm colors. ... Read More
'Costa Luminosa' is a classic cruise liner, 8 years old, with a more traditional form, compared to newer ships. Interiors appeared to me like some sort of 'Art Deco', with lots of colorful illumination and warm colors. There were always lots of free sun loungers on the spacious sun decks, and the ship did never appear crowded. Everybody on board was friendly, caring and attentive. After arriving at about 11:30am, it took me nearly 3 hours from the port gate through the entire embarkation process to my stateroom, long waiting times again and again, but I was repeatedly addressed in German language. The staff and crew was always doing a good job in talking to their guests in each their languages. The security drill took less than 30 minutes and was held in Italian and English languages; movies with other languages were available on the TV in the stateroom the entire cruise. I found some clocks going wrong on board, and generally, light wear and tear. Since I am a buffet type of passenger, and I generally try to avoid long sessions in the main dining rooms, I did not visit the main dining room. In the evenings, the 'Ristorante Andromeda' was open from 07:30pm to 09:00pm usually, a very limited time for a buffet restaurant, not so Italian like, and there were queues sometimes, since the buffets are arranged on long bars with a narrow alley, not allowing guests to jump. Plastic table ware was used, but the offered food was among the best things on the cruise, although two typical Italian foods like pizza and ice cream were not included in the cruise fare. Choice of food was very good with a big variety, not just pasta, but also different kinds of fish and meat, even the best possible Bratwurst, always very freshly prepared opposite to the buffets, and very delicious small desserts from the patisserie. The spoons and forks at the buffet had greasy handles sometimes, and food was partially the same for lunch and dinner or dessert and 'La Merenda' on some days. Not so bad, since it tasted always very good. I had the 'Pranzo & Cena' beverage package, since only different beverages for breakfast and tea time were included in the cruise fare. Usually, only one side of the restaurant with each 2 different buffets was used in the evenings, thus there was always more free seating on the other side of the restaurant. At rush times, the restaurant was full, and it was hard for me to find free seating. 'Costa Crociere' offers some very few beverage 'Vending Machines' in the 'Ristorante Andromeda'. The guest can insert the 'Carta Costa' and choose between 6 different refreshment drinks. The given price on the monitor will then either be added to the board account, or was already paid with a beverage package. I tasted cool water instead of the expected lemonade, and was also astonished about the amount that came out of the machine, it filled the plastic cup only half, an estimated of 150ml. The guest can also get beverages at the end of every buffet line in the 'Ristorante Andromeda' at lunch and dinner, manually served by always very friendly staff, a full plastic cup with 250ml to 300ml out of cans or bottles. The 'Carta Costa' must be shown or handed over to the staff for paying therefore, any purchased beverage package is noted with its code on the card. Tap water is free, available from dispensers in the 'Ristorante Andromeda'. The 'Samsara Spa' crew was always very busy with promoting their offers, paper ads were delivered to the stateroom and handed out to guests near the gangway when returning from excursions. Hand disinfection was available at every buffet, but was not taken very seriously by most guests on this cruise. The entertainment program offered something for everyone, every day, with live music sometimes. Entertainment was as multilingual as the entire cruise, a charming Babylonian language jumble. I had purchased the Internet M package with a bandwidth for the entire cruise, and the internet speed was good on board. Excursions; I only booked a transfer from Katakolon to Olympia, the fare was ok, the bus on time, the journey times shorter than announced, but the stay of only 2 hours was too short for an interested visitor like me. Generally, short stays of the ship in the harbors with only one single full day stay at Mykonos. As on most ships, orientation support lacked on 'Costa Luminosa' as well. No port and starboard signs, and no stateroom direction signs in the staircase halls. I learnt after dinner on the last evening of the cruise about the departure procedure for the next morning, about only 3 hours before I had to put my baggage in front of the stateroom door at midnight. Staff at the 'Hospitality Service Desk' was very friendly and gave me an earlier disembarkation slot, since my assigned time was way too late for catching my flight. Disembarkation then proceeded very quickly the next morning. On-board accounting was correct. Thank you 'Costa Crociere' for a wonderful cruise with so good food, charming multilingualism and your warm Italian hospitality on bella 'Costa Luminosa'! Read Less
Sail Date September 2017
I chose this cruis for the itinerary and Costa's Italian touch. I really loved this boat, the food both in the buffet and at night, our premium balcony cabin and the staff. We only took a ship excursion in Barcelona. We sail ... Read More
I chose this cruis for the itinerary and Costa's Italian touch. I really loved this boat, the food both in the buffet and at night, our premium balcony cabin and the staff. We only took a ship excursion in Barcelona. We sail from lovely Civitavecchia. Then we sailed to Savona, Marseille, Barcelona, Palma de Mallorca and Cagliari, returning to Civitavecchia. All are fantastic places. If you like Italian food and products cruise on the Diadema. Every night, we drank Prosecco or Sprtitz during the shows. On our table for 2, we had a ncice bottle of Montepulciano d'Abruzzo (paid). We had the free water package for lunch and dinner. The ship is very modern and the ambiance is fantastic. A lot of bars to hang on with live music. I liked the shops and the outside promenade boarding the restaurants on Costa Diadema. We ate at the pizzeria ( Diadema makes its own fresh mozzarella) and at the Amarillo gelateria (great gelatos) Read Less
Sail Date September 2017
Mediterranea, Magic or mayhem. We have just returned from a 13 night cruise aboard the Costa Meditteranea. We flew with Iberia from Madrid to Stockholm and had a few days in Stockholm before boarding the ship. Below is OUR opinion on ... Read More
Mediterranea, Magic or mayhem. We have just returned from a 13 night cruise aboard the Costa Meditteranea. We flew with Iberia from Madrid to Stockholm and had a few days in Stockholm before boarding the ship. Below is OUR opinion on the ship and cruise. Embarkation. We arrived at Stockholms Fryhamnen cruise terminal using the metro system from Odenplan, a little after midday. We had stayed at the Ibis styles which was basic but clean and welcoming. The metro was very easy to use, even with 2 large suitcases and the walk to the terminal from the station is signposted and took us about 20 minutes. Embarkation had already started and as we are Perla diamente members we were ushered straight through to the boarding/security area, had our photos taken for our cruise card and directed to the buffet to get something to eat. Our cabin would not be available until 2pm. Buffet. We are not really fans of buffets as we prefer to have waiter service and to take our time whilst having a meal. We had an Intendetore drinks package which meant we could have any drink costing 9 euros or less. Our cruise cards had not been collected as they were in the cabin but we just showed our reservation slip and were assured there'd be no problem. There were plenty of tables available as we were the first group on board. We selected what we wanted to eat from a very limited hot choice and from a somewhat confusing layout where different stations serving cold items, desserts, self serve collection drinks area and tea and coffee area are scattered. Donald had ordered a glass of wine which without the package would have cost 5.75€ inc 15% service charge and i ordered an iced tea 3.30€. Halfway through the meal a young lady server arrived and gave Donald a bill to sign which was charging for the iced tea. We again explained we were on the highest drink package level and we could have any drink for 9€ and less and showed her our reservation slip. She told us that it was for drinks by the glass only and as iced tea was served by the can, we had to pay for it. We politely refused and asked to see a manager who re-iterated that in the buffet we could only be served drinks by the glass. To our suprise, other passengers were being brought beers, and other soft drinks, pepsi, orange, 7up etc which were in cans and bottles and nothing was said. We signed the bill but it was never ever charged to our account, so somewhere there was a lack of communication. We only used the buffet area 1 more time and found it to be like other cruise lines, mostly chaotic. Cabin. At a little before 2pm we went to see if our cabin was available. For the first time ever we were lucky enough to be able to get a fantastic deal on a grand suite including butler service. This was for less than the price it would have cost us for an inside cabin on an American/ British ship. There was a longish hallway with huge long table which led to a seating area with settee and chairs. Fully stocked no charge mini bar which was replenished if you asked. One wall was covered in huge glass windows with ocean view with access to a huge wrap around balcony with 4 recliners and 2 chairs and a table. A seperate make up dressing area with dimmer switch lighting.The bathroom had his and her sinks with a hydromassage bath and overhead shower. The bedroom had a gigantic bed with plenty of wardrobe and storage space. Our first steward Fidel we found to be very pleasant and kept the room spotless but his contract was ending in 3 days. The replacement steward Ronald, was very personable and nothing was too much trouble for him, he looked after us very well. The Butler, Dave was also friendly and although we did'nt use his service much, he did leave a contact number. We did have occasion to call him for 2 emergencies. 1. Water was in the bathroom when we returned late at night,Within minutes 7 people arrived and dealt with the problem. Water had collected inside the outer cover of the bath and had overflowed. 2. On our last night, whilst packing, we noticed that some of our clothes were stained and damp. Water had dripped from a cooling vent inside the wardrobe. Dave arranged for this to be repaired and for our clothes to be immediatly laundered. We arranged to have breakfast in the cabin on two occasions. This was delivered by Dave. Service was white glove and prompt and everything we ordered was delivered. You could have all meals served in the suite at no extra charge. Whilst we did enjoy the suite very much we felt that for us we would not have liked to have paid the full asking price so unless we get a very special deal again, i doubt whether we'll get a full suite again. Because we have reached Costas top tier of their loyaly programme regardless of what cabin we choose, we get 1 Laundry service, free collection and delivery of luggage from our home (within western europe) Breakfast at no charge in the cabin. Exclusive use for ALL meals in the club restaurant. 75€ obc, reserved seats at shows in theatre, day spa use (where available) plus some little extras. We feel this is good enough for us. Restaurant and meals. On the Costa Meditarranea we had most meals in the club medussa restaurant. Breakfast was serve yourself from a cold buffet and/or a waiter service themed hot breakfast, choice of American Spanish Norwegian German Belgian or English style breakfasts. Omelletes and eggs cooked to order available. Lunch was a help yourself cold buffet station with salads cooked meats cheeses and various seafood treats including on 1 day a delicious Lobster salad. You then had a choice of several hot and cold starters, Mains and desserts. Dinner consisted of waiter served hot and cold starters, Pasta, a selection of entrees, cheese, and desserts. All of our meals whilst not high gourmet were better than what we would eat at home and there was always something you could eat. Food whilst not served really hot was not served cold and was very appetising. Service was fantastic and our Main servers Wyam, Trang and Karin were an absoloute delight, indeed all the staff in the Club medussa are a credit to Costa. Most passengers in the restaurant were extremely friendly with a very international mix. French, German, Spanish, Swiss, Russian, Italian and a very few native British. We always looked forward to meal times and had so much fun with our fellow comrades. You could of course always opt to eat in one of your other assigned reataurants or the Buffet, pizza or grill. Buffet breakfast was continental only. Drinks are charged for unless you take a package. This includes Water tea coffee except for meal times in the buffet. Bars and Drinks. There were plenty of places to get a drink from however when the ship was reeally busy especially sea days, service could be a little slow but if you are patient somebody will come. Drinks on average cost no more than in a 4 star hotel or theme park. We dont really drink a lot of alcohol but there are some delicious non alco cocktails which cost about 7€ plus 15% service on ALL drinks. In order to help with drink package versus pay as you go here is an approx example. Based on some alco drinks Morning. 2 cappucino at breakfast 6€ mid morning coffee 2.24€ non alco cocktail 6€ Lunch and afternoon. Glass of wine 5.50€ 1ltr bttl water 3.50€ after lunch coffee 2.24€ alco cocktail 8.25€ evening pre dinner sherry 5.50€ glass of wine 5.50€ after dinner port 5.50€ total pay as you go 50.23€. Brindiamo drinks package (ship branded drinks no alco cocktails) 26.99€ Pio Gusto package (ship branded drinks including alco cocktails) 29.99€ Intenditore Package (premium branded up to 9€ drink.) 45.99€ Prices are per person per day. Prices are inclusive of 15% service. All of the bar staff we encountered in the lounges were friendly and all had a smile. Entertainment. The entertainment team were very friendly and they had the usual ship board activities from craft classes to port talks during the day. Not as much as on the American/ British lines, but i can never be bored with people watching, chatting, reading and charity crochet. Evening entertainment ranged from theatre production shows (very good) guest artists (very good) Disco and musicians in various bars around the ship.We found all of the music on this cruise to be very good. The Ship The Costa Mediterranea was kept spotlessly clean and the crew all worked hard constantly.British and American passengers may find the glitzy decoration a little overwhelming but it grew on us. Meal times are a little later than these passengers may be used to especially second seating and the buffet closes earlier, which for us is a good thing (less waste) There is a compulsary 10€ pppd service charge that can't be removed. In all honesty we find this a fair system and dont begrudge paying this at all. We have NEVER received enough bad service to warrant removing this charge. You may encounter the odd person but this in no way should stop payment to the vast majority of the staff who look after you so well. The passengers on board are mainly from Western Europe and some may not speak english. A few local words and a smile and gestures will open conversation and you will be greeted with a wave and a smile should you next encounter them. We got really friendly with Maryvonne and Claude a delightful French couple who we hope will now be friends for life. We had such a laugh with them and looked forward to meeting up with them throughout the voyage. The ports. Ports visited were Stockholm. Copenhagen, Amsterdam, Harwich, Le Havre, Vigo, Lisbon, Barcelona and Savona. As we had been to these ports on many occasions we only took 1 excursion. Hornfleur from Le havre. It was a charming town which we both fell in love with and would visit again in a heartbeat. Conclusion. Was the Costa Mediterranea magic or mayhem. There was a little mayhem especially in the Buffet area but on the whole it was magic and we would sail on her again. It did'nt capture our heart as much as the Costa Neo riviera Our favourite ship. We have previously sailed with P&O and Princess and had very good experiences with them but we have grown to love the Costa brand and the glitz. We have never received bad customer service and any problems have always been dealt with efficiently and friendly service even from Costas sales office where Simona and Amanda have looked after us so well. Our next cruise is back on the Diadema which is 2nd favourite and then we are giving the Costa Victoria a try. Thanks for reading and whoever you sail with Happy Cruising. Read Less
Sail Date September 2017
I chose this cruise because it had the right mix of fjords, northern ports, and international feel. I did not want to be on a cruise with a whole bunch of Americans, so instead chose a cruise with a whole bunch of Italians. This made a ... Read More
I chose this cruise because it had the right mix of fjords, northern ports, and international feel. I did not want to be on a cruise with a whole bunch of Americans, so instead chose a cruise with a whole bunch of Italians. This made a big difference in appeal and also in quality. Overall the cruise was fine and I am glad we did it. However there are a lot of issues at a corporate level I think they need to address. Not the least of which is providing more information about the cruise and also about the excursions. There was simply not enough information in English about what happened on the cruise. there were no packing lists, no weekly overviews to tell when 'gala nights' happened or what clothing you might need in order to be appropriate for the them (white night, mask night, etc). On excursions, they need to seriously address the time element. Two excursions we were on stressed us about making it back to the ship in time. The Kayaking adventure was nice, but hurried and we did over 4 miles of kayaking in less than three hours -- and with no current, that was quite a workout. The lighthouse excursion allowed us only 90 minutes at the lighthouse, way to little time. This is just one example of how Costa corporate fails the people on the cruise. The crew we interacted with were excellent -- the waiters in the restaurant and our cabin attendant were superb. The officers and the senior leaders were standoffish and arrogant when asked questions. In addition, the bar tenders were particularly rude. The food was above average, although the buffets were often very stressful due to the different social conventions across the ship. Some European cultures have a tough time standing in line and waiting their turn -- something you have to get used to. Anyway, the entertainment was fine and the ship was immaculately clean. I would go with Costa again, but only after asking a LOT of questions. Read Less
Sail Date August 2017
We chose this cruise because we flew into London for 2 day -took Eurostar to Paris for 2 days -then train to Marseilles. We Ubered from St.Charles train station for 21euros, great uber driver, we embaraked about 2 pm with a very short ... Read More
We chose this cruise because we flew into London for 2 day -took Eurostar to Paris for 2 days -then train to Marseilles. We Ubered from St.Charles train station for 21euros, great uber driver, we embaraked about 2 pm with a very short line.This is a first time for us so even as we didnt know what steps to take we made it without a problem. We went straight to the cabin and greeted by our new best buddy Rommel. He was great, attentive, and cleaned our room like twice a day. Our beds were put together to make the large bed which i kept falling in the middle all night, but oh well. We had the inside room, no window It was pretty large and the bathroom was large too. We could put our luggage under the bed and it had a small fridge. had all-in-one shampoo/soap in the shower. Overall i was impressed with the size of the room. We had breakfast brought to the room for 10 extra euros a day. All carbs, no meat, so i went out to the buffet to add cold cuts. Breakfast buffet does not have hot food that i could remember,only cold cuts, bread,cereal, danishes,donuts. negative on eggs or bacon. Buffet food was good, there were certain days that the buffet had my favorites like Prawn, Paella etc. I think that was when we docked in Spain. I preferred the dining food over the buffet. Our seated dining was a table for 2 with the view of the ocean in the back, they said that was the best seat in the house. It was very romantic. Our waiter Nyoman was training and he was shy at first, but day 2 and 3 etc, he loosened up and felt comfortable with us too. I danced with the waiters on Italy night and it was great fun. Gelato and crepe bar was cute and colorful but extra cost. We got the middle drink package 26 euros a day, gave me all the sodas i wanted and a few cocktails(i dont drink much), but my husband was constantly out of package for the drinks he preferred. So he settled for Gin and tonic, so maybe the third tier was better but didnt match me, the non-drinker, in cost. Coffee was excellent Illy cappucinos all day long. The announcements are in italian with brief English translations so might as well be all italian coz i didnt undertand a thing, but thats ok coz the itineray plan was in english. The Shows were one main show an evening, and band nights in different bars on the ship. I didnt care for the shows, seemed mediocre but the bands were fun, also in italian or english songs with accents The singing contest was fun, also an italian host. No translation except for the American songs they sang. There were always dancing lessons all over the ship and plenty of people joining in. the day activities were few so its best to get off the ship and check out barcelona, palma de mallorca, civitavecchia, savona , and spend the day or half a day outside. It was very very hot outside this time of year. Pools are very small, So i never used my bathingsuit because it was too tight and crowded. Photo guys were out to sell. They didnt have choices in the packages basically it was 14,20,30 euros for individuals or 400euros for all. Couldnt afford to buy them all. We took a drop off costa sanctioned bus to Rome and we walked it ourselves. Then we ubered to the Vatican. It was cheaper and at our own pace. We felt we did the right thing for us. All went smooth and got back to the ship right on time. Embarking was chaotic so we sardined our way back in. Disembarking was easy and we found our way back to the train by taxi because uber couldnt get in 28 euros. For the inexperienced cruisers like us, we were very satisfied, but all the experienced ones may find the need for more activities on the ship. My husband says he loves cruising now, so thats all of it in a nutshell. Read Less
Sail Date August 2017
This was our first cruise experience.. and we are already planning for our second time, so i can say it was nice, defintely! I loved the ship and the itinerary, quite less the dining: the buffet was too crowded and quite often with poor ... Read More
This was our first cruise experience.. and we are already planning for our second time, so i can say it was nice, defintely! I loved the ship and the itinerary, quite less the dining: the buffet was too crowded and quite often with poor quality. Room service was very good and frequent but bar service was not as good: waiters seems to avoid looking at you when they are even partialy busy, and it's not a nice sensation. Pool are also too small and crowded and so i never used them I loved samsara spa very much, even if, in my opinion, entrance fee is a quite too expensive (35 €/day/person). Squok (mini) club is very small but the service is fine and my child loved it. Unfortunately, due to rough sea, captain choosed not to land in our main stage: Mykonos... i'm just wondering if any other captain would make the same decision. Read Less
Sail Date August 2017
We enjoyed the most our cabin with balcony. On the beginning it is difficult to orientate, but finally we found everything rather quick. The food is ok in the restaurants, but is a little stressy. You see the personnel running ... Read More
We enjoyed the most our cabin with balcony. On the beginning it is difficult to orientate, but finally we found everything rather quick. The food is ok in the restaurants, but is a little stressy. You see the personnel running all the time and therefore you are not relaxed by that. The wine is good and price is correct if there is not always 15 % of service at each time. But the beverages Packages are too expensive if you are not a big drinker. And don’t forget: All exclusive is not full pension. The captain’s diner is just an extra glass and a dessert and more stress for the personnel We enjoyed our stay, but as we did not need the entertainments a cruise is not really our thing, for most of the people it must be fine to have swimming possibility, casino, shows etc. The excursions are not always good organised, but still they are interesting to do. And at every port it is possible to see or do something special if you like. We had a calm sea so it was absolutely beautiful and fantastic to be on board. Read Less
Sail Date June 2017
Norway is a lowly populated country with beautiful landscapes. You get to see lots of Countryside, natural beauty and sail into the Fjords while there. Even the Air seems fresher! Cabin was good and well maintained. Shower was small ... Read More
Norway is a lowly populated country with beautiful landscapes. You get to see lots of Countryside, natural beauty and sail into the Fjords while there. Even the Air seems fresher! Cabin was good and well maintained. Shower was small but that was ok. Food options good . The Sit down dinner restaurant allows you to tinker your next days dinner menu to suit your tastes. We chose local port based tour operators , who are waiting as you disembark on ports and bought their tours, having pre checked options on google/on Board . For instance we recommend a trek to Briksdal glacier. You need buy bus tickets as you get down from ship. Buses go there and then you do an hour or 90 minute walk up to base of glacier , come and board your bus back to port. . Ask anyone for local operator , at port disembark area. They actually wait for ship arrival and time their bus departures accordingly and arrivals to match. Tours bought on Board are typically 2-3 times priced. On board we could play TT at pool side and do our walks on top deck. So go for Norway!! We plan a Repeat! Read Less
Sail Date May 2017
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click