Costa Cruise Reviews

I have travelled on Costa before and picked this cruise for the ports and also I liked the ambiance on the ship. For any of the staff to go beyond their parameters seems impossible. To me an excellent customer service seems unattainable on Costa. This tired cruise line needs a complete rethink on what they are offering and higher management needs to give the front facing workers a bit more ...

I am writing this from the perspective of an American with lots of cruise experience with Carnival. As the title indicates this was our first cruise in the Med after many Caribbean, Alaska and West coast of Mexico cruises. We sailed round trip from Rome. Technically we sailed from Civitavecchia, the port that services inland Rome. Most of our cruise experience is with Carnival but we sailed with ...

Repositioning Dubai-Genoa March 2022. I have been on Costa enough to have Diamond Pearl status, and have sailed on many of their ships, including this itinerary in 2018 and 2019. I expected some cut-backs, but this was the worst Costa ship and the worst Costa cruise I have ever been on. Completely ordinary, same-as-everybody-else, nothing about this cruise stood out from the competition. The ship ...

Costa sent people to the wrong port. You don't start the embarkation process in Port of Marghera/ Venice like a lot of people thought.  You start it in the port of Tronchetto. Families,  old couples,  me and  my husband living our honeymoon,  all lost in the other side of Venice. We actually only spent money with a night in tronchetto because we thought we had to travel all the way to the port of ...

When we arrived to our balcony cabin, first we noticed that there is no fridge at all and only one bottle of warm water. Then we left from our cabin to check if there is any bars in this vessel (we had this drink package bought) and saw that almost all the bars are closed. We found only two bars open and after all we bought all inclusive cruise. At least around 8pm some more bars opened and we ...

If you ever come to this cruise, only what you will do you will be nervous because of waiting and looking at the crew how they are not organized. Breakfast - waiting 40 min for food . . . Launch - waiting 45 min for food . . . Crew trying to scan your cards 10 times without success. They don’t know what to do… . . . Casino is good. . . . Elevators good ...

During our cruise we learned to our great dismay that we were not allowed to disembark without booking an excursion. The reason was because of the corona, the company said. This is a fallacy, because 1 the stops were colored green (at that time) ,2 an unvaccinated person can come on board perfectly (after a covid test) because vaccinations are not asked. A covid test that lasts 15 minutes cannot ...

Cruise number 55 Costa Cruises – Costa Firenze 21st October to 28th October 2021 Cabin - Forward ship , Deck -9 : Premier Suite Total pax : 4500 , Crew : 1278 : Decks : 18 Cruise for 7 nights Barcelona – Marseille – Savona - Civitavecchia –Naples – At Sea – Palma (Majorca) -Barcelona Eventually we get to cruise on the brand new ship after a delay in delivery and Covid ...

Cruise number 55 Costa Cruises – Costa Firenze 21st October to 28th October 2021 Cabin number: 9205 - Forward ship , Deck -9 : Premier Suite Total pax : 4500 , Crew : 1278 : Decks : 18 Cruise for 7 nights Barcelona – Marseille – Savona - Civitavecchia –Naples – At Sea – Palma (Majorca) -Barcelona Eventually we get to cruise on the brand new ship after a delay in ...

This was our 21st cruise. We have sailed on Costa before as well as the other "main-stream" lines, e.g. RCCL, Celebrity, Norwegian, HA, MSC etc. This cruise was a last-minute replacement for a cancelled MSC cruise. Essentially, we paid less than 50% for the "same" cruise on Smeralda. We had read the numerous reviews on here and we were not unduly concerned since our own experiences have never ...