Ponant Cruise Reviews

Cabins too small, temperature too cold throughout the ship including in cabins, food very disappointing for what is expected from the French, meat tough, food too salty even the doctor on board told the chefs this but they refused to change. Little to no service poolside, pool only a plunge pool. Ponant office in Sydney much too slow at sending documents, many passengers did not receive prior to ...

We joined Le Boreal in Longyearbyen on the A & K chartered cruise on 27 July. We had the previous night as part of the tour at Thon Opera, Oslo as the nominated hotel at our time of booking (Hotel Bristol) was closed for renovations which was disappointing as we had booked and paid months earlier at Thon Rosenkrantz around the corner from Bristol and was, we thought, walking distance with ...

The Good. The wait staff, front reception or any staff you met on deck exceptional! Rooms are very nice and clean and housekeeping excellent. I have travelled on a few River Cruises expecting a closet on a Small Ship. Not the case very nice. Shore excursions great. Our safety briefing was conducted by someone who did not have a great command of the English language. I left the session still ...

Our long awaited and much anticipated Northwest Passage trip has ended and will long be remembered for all the wrong reasons. Inputing required information into Ponant’s website before the trip was frustratingly difficult and generally only remedied by Sydney’s staff. Thank you to all who assisted. The required medical information was widely regarded by GPs and fellow travellers as an ...

My wife and I recently went on the Le Soliel expedition cruise entitled The Saga of Erick the Red from July 17—29. The trip started in Iceland and spent most of the time combing the Greenland coast up to Kangerlussuaq. We were both impressed with the level of service on the ship. The housekeeping as immaculate, the meals were wonderful, and the entertainment was enjoyable, and the ship staff ...

The itinerary was exactly what we wanted. We did a back to back cruise. First week was the Greek Islands and the 2nd week was Croatia. We did a lot of research on these areas and these cruises fit the bill. The excursions were ok to good. Staff was perfect...always accommodating and there to help. Cabin was lovely and well laid out and appointed and very clean. Food was very ...

We chose this cruise as we do not like big cruise ships. We have cruised on Sea Dreaming before (American based) and was hoping for something similar from Ponant. What a let down. It started off great when we arrived in our cabin - very spacious and own balcony. Than the set backs 1. Smoking - all outside decks including the main bar were filled with filthy smokers puffing cigarettes and cigars ...

Having cruised before on larger ships we liked the concept of small ship cruising. Everything about the ship was exceptional. The staff were helpful and friendly and the dining room Cuisine was to die for. The itinerary took us to places we had not visited before and we appreciated the easy access that smaller ships enjoy which made transfers so easy . The ports we visited all had unique ...

We chose Ponant to sail the Adriatic because Le Lyrial is a small ship and like the other reviewer said the Captain was excellent and not aloof at all. Very hands on always helping us embark/disembark. His presentation in the control deck was highly informative and fascinating to hear. The food was excellent and in the French style - serves were not too large but delicious. The French wines ...

Ponant had been suggested to me by a family member, and the smaller number of passengers was appealing after the larger cruise lines. However, leaving after this 8 night cruise, I am underwhelmed and left feeling that I certainly did not get value for money. As has been previously stated by other reviewers, the standard of meals is not consistent. We had three Gala Dinners and these were all of ...