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Celebrity Cruise Reviews

Celebrity
Ship
Destination
Departure Port

Traveler rating

Excellent

8,755

Very Good

4,638

Average

2,592

Poor

1,101

Terrible

506

Cruise type

506 Celebrity Cruise Reviews


Trixi2 avatar

Trixi2

1 Review Written

4 Helpful Votes

Complete waste of money

|

Booked this cruise to visit India and expected a luxury experience have paid more than £6k for the trip, which did not include the drinks package or any extras. From the moment i entered our room I was distraught. ...
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Sail Date March 2020


SIM75 avatar

SIM75

1 Review Written

2 Helpful Votes

Staff do not care - Robots

Inflated prices for what you get, and outrageous cover charges for for any else. Noisy Cabin, door slamming most of the day and evenings. Had a bad excursion and the Officers on board could not resolve it, and did ...
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Sail Date January 2020


moneyplant avatar

moneyplant

1 Review Written

3 Helpful Votes

NEVER AGAIN

We have been on several cruises previously , although we have never travelled with Celebrity. Upon arrival our cabin was dirty with used dressing gowns under the bed and a contact lense, which neither of us wear on ...
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Sail Date January 2020


crucero123 avatar

crucero123

1 Review Written

9 Helpful Votes

Poor ship, dangerous medical arrangements

Wanted to see South America for the first time. The ship's décor is dated and tired especially the ocean view café, cabins and the lounges. The guest relations staff are mediocre and mostly not good at dealing ...
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Sail Date March 2020


never again - good lord avatar

never again - good lord

1 Review Written

11 Helpful Votes

Very poor service on a tired, dated ship

Even upgrading to Aqua Class Didn't help. Room service didn't answer the phone!; Canyon Ranch spa was not near as advertised, it was dirty and smelly, and service was non-existent. Complaints wire answered ...
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Sail Date March 2020


mmd2 avatar

mmd2

1 Review Written

8 Helpful Votes

Terrible value & experience

We chose this cruise because it linked to another cruise that would be ending and went to a destination we wanted to see. This was advertised to us as a 5 1/2 star ship. It is a 4 1/2 star ship with 3 1/2 star food ...
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Sail Date January 2020


sevenunderfour avatar

sevenunderfour

1 Review Written

5 Helpful Votes

WORST CRUISE EVER

We chose this cruise because we were doing a week long teaching cruise with one of our favorite bridge teachers. There were 3 days we could not use our bathroom for hours because the toilets on that side of the ...
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Sail Date December 2019


ms hv pa avatar

ms hv pa

5 Reviews Written

53 Helpful Votes

Three day trip

We chose this cruise to see if we like the Equinox to take a cruise next year with an itnerary that looks great. We were on the Edge this past year and it was one of the best cruises we had been on in our 30 plus ...
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Sail Date January 2020


Jaystevens avatar

Jaystevens

1 Review Written

25 Helpful Votes

In a word-- Awful

We have been on over a dozen cruises. In the past 10 years all our cruises have been with Celebrity and Royal Caribbean. It seems with this new EDGE ship, celebrity expended all its energy into the innovation and ...
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Sail Date January 2020


Darryl H avatar

Darryl H

1 Review Written

14 Helpful Votes

Food poisoning goes unanswered

We took a big family cruise together and were very excited for this new edge class ship by celebrity. The main concern is we got food poisoning and were suffering for 2 days afterward. We specifically did not ...
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Sail Date August 2019


chamless avatar

chamless

1 Review Written

19 Helpful Votes

Disappointed with Celebrity changes

Pro's The staff everywhere on the ship were upbeat and friendly. The ship was very clean and well maintained. I liked my cabin. The fresh carved meat on the buffet was not dry The Steak and Chips in ...
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Sail Date November 2019


Essexmo avatar

Essexmo

1 Review Written

19 Helpful Votes

First and last cruise due to disappointment in quality of cruise

I choose to go on a cruise due to everyone saying what a great time and quality of food you get and as I am in remission from cancer I thought that this would be a great way to relax and be pampered how wrong can ...
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Sail Date October 2019


kaysha2004 avatar

kaysha2004

6 Reviews Written

30 Helpful Votes

An Old Rust Bucket of a Ship

I have been on 21 cruises, 11 with Celebrity and 10 with RCCL, so I know how Celebrity standards should be and what they weren't on this cruise. The Constellation was built in 2002 and it shows. She is going into ...
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Sail Date October 2019


expom avatar

expom

2 Reviews Written

23 Helpful Votes

Booze Cruise

With so few opportunities to cruise from Fremantle we took the opportunity to fly to Sydney for a 4 day cruise to Melbourne. Hence the title "Booze Cruise". I must admit to being disgusted by ANY shipping line that ...
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Sail Date October 2019


Moemoney avatar

Moemoney

1 Review Written

21 Helpful Votes

Terrible trip

30th wedding anniversary. * Embarking from terminal 25 ft. Lauderdale, port everglades, which is used almost exclusively by Celebrity was a mess, no order at all; Upon arrival in the terminal 25 was met with a ...
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Sail Date September 2019


amp362 avatar

amp362

1 Review Written

32 Helpful Votes

Food is Terrible!

This was my 3rd time cruising, 1st time w/ Celebrity. The 2 previous cruises were both with NCL. My review is mostly based on the fact that the food is HORRIBLE on the Edge. I do not know how they could've dropped ...
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Sail Date August 2019


jrgray avatar

jrgray

3 Reviews Written

23 Helpful Votes

Bungling guest services staff disappoints but rest of staff and cruise fantastic

We had read so many great reviews of Celebrity so we decided to try them after cruising on three other lines. We were "upgraded" to concierge two days before our cruise. So now our luggage tags were wrong and we ...
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Sail Date August 2019


Alicesmith12 avatar

Alicesmith12

1 Review Written

17 Helpful Votes

Every part horrible

I would like to start this review by stating that I have taken most of my trips with another cruise line and I am extremely disappointed in everything on this trip. We spent 5k for our cruise and another 2k for ...
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Sail Date August 2019


Mikeheck2009 avatar

Mikeheck2009

1 Review Written

19 Helpful Votes

Well, losing about 50% of the vacation isn’t bad, huh?

The summary: Celebrity customer service needs retraining. Four to 5 different answers when calling. We lost 50% of our vacation time and the “Executive Customer Service Team” first said they wanted to make ...
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Sail Date April 2019


canuck01 avatar

canuck01

1 Review Written

251 Helpful Votes

First and Last time with Celebrity

We sailed 10 days to Alaska. We are experienced cruisers and chose Celebrity because it sailed roundtrip out of Vancouver on a date we wanted. We fell for their marketing hype. It was expensive and not worth the ...
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Sail Date May 2019


r.rwhitehotmail.com avatar

r.rwhitehotmail.com

1 Review Written

23 Helpful Votes

Worst Cruise of My Life

Before you jump to conclusions I have been on 10 cruises and this literally was the worst. The only things we enjoyed were the shore excursions. The ship is in great need of being redone. There was dust and ...
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Sail Date May 2019


Antigone111 avatar

Antigone111

1 Review Written

15 Helpful Votes

Terrible food

First, the thermostat in our room never worked and was “repaired” 3 times. But food was the real problem. The cafeteria food was universally greasy, except personal omelets by Don Hyndryx. The restaurant was ...
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Sail Date April 2019


Jamsline avatar

Jamsline

1 Review Written

18 Helpful Votes

Horrible Food

I just went on a Celebrity Summit cruise and the bathroom had a really smelly sewage smell. We were shown several rooms that also had that same smell. The room attendant said that the pipes needed to be fixed. I ...
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Sail Date April 2019


Galley boy avatar

Galley boy

1 Review Written

28 Helpful Votes

Absolute rubbish.

Having cruised with Celebrity many times we are Captains Club Elite members. We have always found them to be the best cruise line having cruised with Cunard, Royal Carribean,and P&O. The staff were unhelpful and ...
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Sail Date May 2019


portal avatar

portal

1 Review Written

6 Helpful Votes

Disappointed in Celebrity

We expected more from Celebrity. The food choices were limited in the main dining room. They seem to always be trying to upsell you .Difficulty getting off the ship in port with only one gangway. Show times were ...
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Sail Date April 2019


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