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Celebrity Cruise Reviews

Celebrity
Ship
Destination
Departure Port

Traveler rating

Excellent

8,755

Very Good

4,638

Average

2,592

Poor

1,101

Terrible

506

Cruise type

1,101 Celebrity Cruise Reviews


missy234 avatar

missy234

1 Review Written

Nice rooms, excursions, terrible food and sick staff and guest everywhere

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We chose this cruise because we were celebrating a late honeymoon and babymoon. On the positive side the rooms were nice, we reserved a concierge class balcony with a nice view, most of the entertainment was good, ...
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1 photo

Sail Date October 2019


MColeman avatar

MColeman

1 Review Written

12 Helpful Votes

If you have a cruise booked cancel now

When it was time for me to board my only choice was to either lose my $3,000 or take a chance and board this ship. Now we’re stuck in rough waters while they take care of a medical emergency, the third one, ...
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Sail Date March 2020


bucksblade avatar

bucksblade

6 Reviews Written

38 Helpful Votes

Update to previous review "Some Good But Alot of Bad"

We've just completed the second of two back to back cruises. This review should be considered as an amplification of the first review we posted. Our opinion of the ship hasn't changed. The deck area for ...
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Sail Date February 2020


Mrpslp2002 avatar

Mrpslp2002

1 Review Written

5 Helpful Votes

Last time

As Elite status we’ve obviously taken Celebrity a lot. Arrive to check in - concierge suite, elite status- suppose to have separate check in . I ask and was scoffed at by person with Celebrity ID tag “No ...
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Sail Date February 2020


OceanDevotion55 avatar

OceanDevotion55

2 Reviews Written

7 Helpful Votes

Retire this baby

Staff Great but Ship Needs to Retire Don't book room 9042, Cabin review follows. Dated, uncomfortable, obstructed view and Aqua Class Bathroom is a joke. Upon arrival, was astonished at the ease of embarking ...
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Sail Date February 2020


annette_rodrig avatar

annette_rodrig

1 Review Written

4 Helpful Votes

Just OK, Celebrity seems to be slipping big time

This was a quick 2-night weekend cruise meant to re-adjust Celebrity's schedule after a "rock and romance" charter. We took advantage of the low rates offered, but it seems Celebrity adjusted their service ...
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Sail Date February 2020


Selion avatar

Selion

5 Reviews Written

24 Helpful Votes

One and Done

Where do I start? We really wanted to like Celebrity, alas it wasn't so. A little background about our cruising history: this was our 6th cruise on 5th cruise line, and first time on Celebrity. Other cruises were ...
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Sail Date February 2020


bucksblade avatar

bucksblade

6 Reviews Written

38 Helpful Votes

Some Good But A lot of Bad

The Good. Our stateroom is magnificent (Aqua Class). The theatre is outstanding. The food and service in the restaurants is up to Celebrity’s usual standard. The entertainment is very good. The Bad ...
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Sail Date February 2020


butnotthehippo avatar

butnotthehippo

1 Review Written

Horrible dining room management and mediocre customer service

Horrible dining room management and mediocre customer service basically ruined our cruise. I'll start with the Positives: Good price and value proposition Great itinerary with thoughtful destinations ...
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Sail Date August 2019


Dimitry avatar

Dimitry

1 Review Written

1 Helpful Vote

The overadvertised new ship without a soul

I would never recommend anyone to travel at edge at the royal suite (12102) if You had a previous experience at other celebrity ships. The problem of noise and knocks in the cabin at night was not solved because ...
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Sail Date November 2019


Kpfister avatar

Kpfister

1 Review Written

3 Helpful Votes

Boring, concierge class meaningless

A travel agent recommended this cruise line. The ship was just fine, save for the sewer smell in the signature bar on 5th deck. It was there every time we stopped by. The ship skews very old -- over 70 for ...
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Sail Date January 2020


mmeachm avatar

mmeachm

9 Reviews Written

31 Helpful Votes

AMAZING CRUISE (NOT IN A GOOD WAY!)

My wife and I have cruised many times, 17 on Princess, 2 on Carnival, 1 on Commodore, 1 on Norwegian, 1 on Royal Caribbean, 1 on Viking, and this cruise on Celebrity, so we are fairly experienced cruisers. We have ...
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Sail Date January 2020


RestonDave avatar

RestonDave

1 Review Written

7 Helpful Votes

Crew was great, ship was clean, food and especially wine far below par

We selected the Summit because of the literary, even though we knew it was an older ship with limited venues. While we knew that the restaurant choices were also limited, the reviews online suggested that the food ...
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Sail Date January 2020


Coquin avatar

Coquin

2 Reviews Written

24 Helpful Votes

"All hat and no cattle"

Ship is beautiful and cabin was fine. Service was good in restaurants and bars. Cabin attendant was excellent. But from there it was mostly disappointing. The food was bland and frequently tastless, despite a ...
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Sail Date December 2019


Schulz2201 avatar

Schulz2201

1 Review Written

2 Helpful Votes

Poor tired old ship

We expected a luxury holiday, we paid a fortune for this cruise and it really and truly wasn’t worth it. We had never been with celebrity before and wouldn’t consider them again. All the sales people want are ...
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Sail Date December 2019


karalone avatar

karalone

3 Reviews Written

14 Helpful Votes

Very Disappointing

I love cruises and this was my 11th one but 1st one on Celebrity. I was very surprised at the lack of helpfulness of most of the staff. They all seemed pretty unhappy. When a question was asked they were abrupt and ...
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Sail Date January 2020


gslvanbc avatar

gslvanbc

1 Review Written

6 Helpful Votes

Disappointing all around ..fails to meet its marketing as "premium cruise" line

We booked this cruise due to its itinerary, price, and perks. With departure from Tokyo and overnight stops in Kobe, Taipei, and Hong Kong as well as a stop in Shanghai it was a great way to see Asia's major cities ...
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Sail Date November 2019


rayscruisecritic22 avatar

rayscruisecritic22

2 Reviews Written

13 Helpful Votes

A Disappointment

Platinum cruiser with RCCL. Wanted to try something new and was confident going "upscale" to Celebrity would be a safe choice. IT WAS NOT! The ship is new and high tech. Embarkation and disembarkation was ...
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Sail Date December 2019


marlaok avatar

marlaok

1 Review Written

13 Helpful Votes

A Huge Disappointment - The Good, The Bad and The Ugly..

First the Good. The hard working Celebrity staff remain impeccable in terms of warmth, hospitality, friendliness, and professionalism. The ship is going into Dry Dock in January for a total makeover, but it was ...
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Sail Date December 2019


mnc1959 avatar

mnc1959

2 Reviews Written

5 Helpful Votes

First Time on Celebrity Solstice

The reason for choosing this cruise was the time of year it cruised and to try a different cruise company. This was my ninth cruise and the first on Celebrity. We had a Concierge Cabin on Deck 10 cabin 1204. I have ...
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Sail Date November 2019


gzyteck avatar

gzyteck

9 Reviews Written

31 Helpful Votes

Disappointment!

Just got off a 9 day Celebrity Silhouette cruise down to the Southern Caribbean! So disappointed we picked this cruise. Food in dining was repetitive, tasteless, and portions extremely small! Service in the ...
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Sail Date November 2019


Ed in La. avatar

Ed in La.

2 Reviews Written

3 Helpful Votes

Overpriced and too commercial

Our ship came by recommendation from our travel planner. The first day on the cruise we experienced a problem in the main dinning (Metropolitan) with seating our family. This was an issue throughout the cruise ...
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Sail Date July 2019


luvtraveling1950 avatar

luvtraveling1950

2 Reviews Written

28 Helpful Votes

Horribly disappointed

We love transatlantic crossing and hoped everything about our two previous Celebrity crossings would be there plus more. The short answer...no way! Where should I start? The biggest ripoff with this ship is ...
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Sail Date November 2019


We Like Cruises avatar

We Like Cruises

1 Review Written

8 Helpful Votes

Lack Luster - Very Average

Where do you Start.? The Good - The Staterooms ( Balcony) are bigger than other cruise lines - The corridors are bigger - The Captain was outstanding. in communication and very funny. That unfortunately is where ...
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Sail Date September 2019


NMTraveller avatar

NMTraveller

1 Review Written

13 Helpful Votes

Rerouted ports and Santorini Excursion fail

The ship is nice and new. I do like the new ship design but I do not think that it is worth the extra dollars to take the Edge. The staff is nice. Our ports were rerouted due to weather. The rerouting of the ...
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Sail Date September 2019


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