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Sail Date: April 2018
We decided on Celebrity Summit because we wanted a higher end cruise with fewer children. We decided to go Suite Class and it was worth every penny. From the time we arrived at Port to the time we left, we were treated first class. We got ... Read More
We decided on Celebrity Summit because we wanted a higher end cruise with fewer children. We decided to go Suite Class and it was worth every penny. From the time we arrived at Port to the time we left, we were treated first class. We got to bypass all the lines and had a personal Butler and Concerige that were so awesome and helpful. Everyone on the ship knows what customer service is all about. We ate at Luminae since that was our Suite restaurant but if we wanted something not on the menu they prepared it for us. Their waiters are phenomal. Stay away from OceanView Cafe bc it's pure chaos and buffet type food. Our suite was beautiful and we enjoyed the balcony. The Butler would bring us coffee out on the balcony every morning and afternoon appetizers. It was nice having space. Our excursion to the Dolphin Cay was spectacular. Pay the additional money. You won't be disappointed. You are treated as VIP and again everyone on that ship was so helpful! Also being part of suite class meant we had a private tour of the Bridge and Helicopter Pad which is the foremost of the ship. This was our first cruise and we were blown away by the service. P.S. it was for my mom's birthday and our Butler Rikki and Consceige Adriana decorated the room, had sparkling cider, flowers and small cake for us when we came back on shore. Read Less
Sail Date: April 2018
We chose this cruise as we wanted an eastern Caribbean and southern to islands we have yet to explore and found this 14 day cruise. Little did we know that there is nothing for entertainment on this ship for anyone under the age of ... Read More
We chose this cruise as we wanted an eastern Caribbean and southern to islands we have yet to explore and found this 14 day cruise. Little did we know that there is nothing for entertainment on this ship for anyone under the age of 60!!! The music is ideal for big bands, waltz and such which were popular in the 40's and 50's! Then we upgraded to get the water package as my wife needs water for medical reasons. But we were only able to get 1 bottle at a time and it was nearly an act of God to get more than that at a time! Like water is more precious than gold!!! And on a cruise that costs this much to get a case of flipping $10 water? Then have to wait until bedtime every 2-3 days to get it at that! The excursions are decent though over priced. You can do better and save money on your own shore side. Then the food. It was good, not exceptional, but they are on a schedule and take the food down by 10 pm every night no matter what! Then by 1030, the flipping ship is a near ghost town!!! Our ship was loaded with walkers and scooters and everyone over 60 thought this was wonderful as it isn't a party ship like the others and they can relax, take their naps daily and play Scrabble and cards daily and be in bed by 9 to 10pm and not have any partiers keeping them awake! Horrible cruise that I thought would never end! I will never cruise on Celebrity ever again! This is a cruiseline for old people that want quiet and no kids!!! Their whole idea of fun on sea days was name that tune! From the 40's, 50's and 60's!!! (ARE YOU FLIPPING SERIOUS???) Read Less
Sail Date: April 2018
This was our first Celebrity cruise. was not too impressed. it was a very nice looking ship, but no bells or whistles, if that's what you're looking for. Stay away from the buffet, same selections every day. stick with main dining area. ... Read More
This was our first Celebrity cruise. was not too impressed. it was a very nice looking ship, but no bells or whistles, if that's what you're looking for. Stay away from the buffet, same selections every day. stick with main dining area. Food there was good, but not a great selection. All workers and staff was great. Thought the shows were just ok. (our cruise did have to very funny comedians) Had veranda room on 6th floor, been if bigger rooms (Carnival) Been in more spacious bathroom on other ships. We purchased a water package, but it was different than what was advertised online. We were upsold we enter the ship, but was not the that was promised us. Guest relations did make good on it...Thanx! Had good time on excursions. Had a good number of choices to pick from Checking in went very smoothly.. Had good time, just was not that impressed with Celebrity Read Less
Sail Date: April 2018
Let me first say, I think the Celebrity Silhouette is a great ship. Our trip was very good and positive, but I wouldn't recommend it for families on Spring Break. I think the ship had more families on it than it is used to and more kids ... Read More
Let me first say, I think the Celebrity Silhouette is a great ship. Our trip was very good and positive, but I wouldn't recommend it for families on Spring Break. I think the ship had more families on it than it is used to and more kids than normal. I have never been on a cruise where the sea day you couldn't get anywhere to sit on the deck as well as couldn't even really get into the pool because of so many people. We went on the ship as we were gathering our family for my father's 80th birthday. We had our 13 year old daughter with us. Even though they have the teen center and activities, I think they are more set up for a smaller number. Even though people are not supposed to save chairs and they even had notes on them, that did not matter. In the evening, there were a group of teens on the pool deck that went unchecked. Though they weren't causing any real trouble, they were being very rowdy and obnoxious. Yes, I think parents should control their kids, but no one from the staff seemed to do anything about them even when asked to do so. My daughter and wife wanted to do an evening swim since the pool was less crowded and felt they really couldn't stay out there cause of the behavior. I don't want to knock Celebrity. Normally we would have taken this type of cruise on their sister line Royal Caribbean because it's more family oriented. As a recommendation, I do not think it's set up for spring break family time is all. We had a sky suite which was very nice and our butler Nelson was exceptional. The bartender in Michael's made sure he had root beer stocked in the fridge for my daughter for when she wanted one. The suite restaurant and staff was incredible. The overall experience was great. The shows were very good as well. The two comics were really good compared to what we have seen on other ships. The cruise director Sue was really a wonderful spirit on the ship. I would recommend the Silhouette for normal times, any time but Spring Break time. Read Less
Sail Date: March 2018
First the hits: Philip and Okta in the 5th floor coffee shop were excellent. The staff in the kids club were enthusiastic and always engaged with the children. My kids loved the activities and were happy to go to the club. The ... Read More
First the hits: Philip and Okta in the 5th floor coffee shop were excellent. The staff in the kids club were enthusiastic and always engaged with the children. My kids loved the activities and were happy to go to the club. The specialty dining restaurants were worth the expense, although reservations were picked over quickly. The service in the main dining room was solid. Almost all of the staff seemed happy to provide service. Now the misses: Celebrity said the St Barths excursion was cancelled due to poor weather. In all of my trips to St Martin/St Barths the water was as tranquil as I have seen it. The trip was probably undersold and in my opinion, Celebrity chose to not support the excursion at a loss. That was disappointing in a cruise line that advertises itself as upper tier. The overall food quality was not what I would expect from a premium cruise line. Our room was hastily and frequently incompletely cleaned. The classic beverage package was of poor quality for the expense. It was frequently impossible to find seating for the lunch buffet. The Concierge level of service provided 1 (one) Concierge for all of the concierge level rooms. So it was basically a useless markup. Either save your money or upbrade to Aqua class which has a separate restaurant and nice lounge for the extra cost. Read Less
Sail Date: March 2018
Our first Celebrity cruise was the last trip out of Miami on the Zenith before it was sold and service then was less than perfect so we cruised exclusively with Princess. We got a great deal on a Celebrity Equinox when it was repositioned ... Read More
Our first Celebrity cruise was the last trip out of Miami on the Zenith before it was sold and service then was less than perfect so we cruised exclusively with Princess. We got a great deal on a Celebrity Equinox when it was repositioned to Miami last summer, so we decided to give them another try, unknown to us when we booked it was a Celebrity Presidents cruise and the itinerary, food and service were excellent! We decided to book again on the Equinox in order to see if Celebrity had improved or if it was just because LLP was on board. Well our question was answered. We had late dining which is 8:30 which we have decided is to late for us, we had also requested a table for two as we don't care to make small talk during our meals, we were assigned a table for six. The dining room didn't open until 8:30 and by the time we ordered we were not served appetizers until well after 9:00pm and we found on the nights we ate in the main dining room we didn't finish until after 11:00. The dining room food was nothing to rave about on several occasions at least one person at our table had to send back and entree. Portion sizes were small and not filling. We are not early riders and had breakfast in the OVC, the food there was always cold and we were unable to eat it, the scrambled eggs were always runny and undercooked. By day 3 I had reverted to eating cereal and fruit since these are meant to be served cold. On our night in San Juan they offered a discount in Silk Harvest so we decided to give it a try, we were pleasantly surprised, the food and service were amazing. We enjoyed it so much, when they offered the discount again for the last night we jumped at the opportunity to eat there a second time. The shows were the same as our cruise in August and we enjoyed them just as much as we did then. The only bright spot was our daily cocktails at the World Class Bar, the bartenders (Santos and Igor) were the best! Our ports were San Juan, St. Marteen and St.Kitts, all ports we have previously been to. In San Juan we took the ships Bacardi Nights which we both enjoyed. St. Marteen we just took a cab to Maho Beach where we rented an umbrella/chairs to watch the planes. ST Kitts we took the Catamaran Fan-ta-sea snorkel and Nevis beach break, we snorkel a ship wreck which was interesting, followed by time at the beach in Nevis, we had a great time and would choose this tour again. Read Less
Sail Date: March 2018
This was our 13th cruise, first with Celebrity. We usually cruise with Royal or Princess. We booked this vacation for a low key spring break with our two teenagers, one balcony cabin and one interior. Despite some issues booking both ... Read More
This was our 13th cruise, first with Celebrity. We usually cruise with Royal or Princess. We booked this vacation for a low key spring break with our two teenagers, one balcony cabin and one interior. Despite some issues booking both cruise and air, using the Celebrity specialists, once on board the vacation was very nice and relaxing. The ship is beautiful and well maintained. There was plenty of public seating in all areas of the ship, including the pool and the buffet. The theater is nice, and was used for multiple purposes besides shows, such as Easter mass, Muster Drill and debarkation. We liked the use of the large space for these purposes. We liked the layout of the main area. The bars, the shops and services are all arranged around the center of the ship. The library on board is gorgeous, quiet, and well stocked. The buffet is laid out in a food court fashion, which eliminated one long line, but did lead to a little bit of chaos in finding your choice of entree. The gym is large, clean, good equipment and has a great view. Most classes have fees. The cushions on the pool and deck chairs was a treat! Overall we were very impressed with the layout, decoration, cleanliness, and maintenance of the ship. The cabins were TINY with very limited storage compared to Royal or Princess. The balcony is larger than what we had on the Island Princess, and had two chairs that reclined, one ottoman (other balconies had two) and a wooden table. The beds were very hard, had rounded corners and very small uncomfortable pillows. The bathroom is larger, but minimal counter space and one tall shelf unit. The shower is larger, with glass doors and bottles of shampoo, conditioner, lotion and a bar of soap. The desk in the room is small, includes 6 small drawers (2 shallow, 4 deeper) and a mini fridge that is full of mini-bar items. Two outlets and a European receptacle were on the lower edge of the two level desk. TV is on the wall. The nightstands are very narrow, 3 open shelves, the phone is on one shelf. The closet is small, and half blocked by an in room day bed, (which is useless). The top shelf is only about 5 inches high. 5 pairs of shoes did not fit on the floor of the closet without stacking them. A backpack and a briefcase were on the other side of the closet floor (there is a divider down the middle). My teenagers had an interior cabin which was very small and very dark. We realized this was attributed to no large mirror on the wall that we were used to. Same set up as balcony room, but no balcony- obviously. The main dining room was beautiful, we had excellent service and delicious meals each night. We did not make use of specialty dining. We ate from the buffet or Mast Grill for lunches and buffet for breakfast. The food there is OK- there is a large amount of offerings, but nearly identical each day. The desserts in the buffet were tasteless, and always the wrong texture. The desserts in the main dining room were really good. The burgers and fries at the Mast Grill were excellent. My youngest ate all of our shares of ice cream. The ice cream bar is in the buffet, offers 10 flavors of hard scoop (including sorbet and yogurt) and 3 flavors of soft serve each day. There were also various toppings and cookies served from this area. The first night the show was a comedian who was very funny, the second comedian of the cruise was not as good. We saw one show with the Equinox staff, and the ariel acrobatics and strength were impressive. We enjoyed the various musicians throughout the ship over the course of the week. For the most part, the noise level at the pool deck was fine, though a couple of the games and the afternoon performers were loud for about 45 minutes. My teen did attempt to go to two of the teen club activities, but when she arrived, the place was dark and vacant. After the second time, they stopped attempting to participate. Surprising since they told us this week there were 500 kids on board. I did see a large group of approx. 5 year olds walk through, so some kid club activities were happening. My husband attended a watch talk that he really enjoyed, and then had a chance at a hands on work shop that he loved. He is still talking about it! We thought prices for some of the other "talks" or gatherings was extravagant and did not participate. We very much enjoyed the martini bar and ordering a flight was entertainment in itself watching the bar tenders prepare! The service overall was very good. Every staff member was exceedingly polite and always had a smile. We had requested waiters most nights, our room attendant was good. As stated before, the ship was very clean. In both San Juan and St. Martin we did our own thing since we had been to these ports before. The San Juan stop was a little odd being there in the evening. We felt fairly limited in things we could do because hiking/kayaking/things in nature obviously can't be done in the dark. We were back on the ship for a late dinner, as it seemed like most passengers were. We were thrilled to see St. Martin back in good shape. There is still some evidence of destruction, but the locals were so happy and loving the spirit of the island is still alive and well. Most stores on Front Street were open, as well as many cafes and restaurants. Had our routine guavaberry coladas and ate another fabulous lunch at The Greenhouse, and stopped by the beautiful little church that was incredibly decorated for Easter. Our kids are now in love with St. Martin as well. Reports from other passengers were the beaches were in good shape and a few beach bars operating- they had wonderful days also. SO relieved to see this island thriving after what they'd been through. It was very clean, no worries about stopping or vacationing here. On St. Kitts we took the Snorkel and Catamaran excursion through the cruise ship. It was well organized. The rum punch, ting, and Carib beer was delicious and flowing. Snorkeling was good, clear waters and lots of fish, but nothing unique. The staff of the catamaran did not get in the water, we had plenty of time to enjoy the calm waters of the bay. We were glad we had an excursion to do on the island- without the excursion it would have been a fast stop I believe. Our teens have been on cruises before, and they enjoyed this as well. They travel very well and do a great job entertaining themselves. For another family or with high energy kids who need entertainment, this may not be the cruise for them. This was a very laid back and mellow cruise, which is what we were looking for. We were impressed with the vacation once we were on board. As stated in the beginning, the difficulties in booking multiple cabins and the airfare left us frustrated to begin with and will make us think twice booking Celebrity again, and the cabin set up is also a detractor. However, if my husband and I are booking alone and there is a good value, we may consider Celebrity again. What Celebrity does well, they do very well. Read Less
Sail Date: March 2018
Loved our first time cruising on Celebrity... Great ship, fabulous food (in Blu) with superb service. Live music around the ship was also very good but the production shows were dreadful. Awful, nasal voices murdering current sounds ... Read More
Loved our first time cruising on Celebrity... Great ship, fabulous food (in Blu) with superb service. Live music around the ship was also very good but the production shows were dreadful. Awful, nasal voices murdering current sounds with their dreadfully affected musical theatre tones. Other cruise lines really do better in this area, but for all other aspects Celebrity was fantastic. The two comedians that we saw were funny, but felt they'd do better if they were given the opportunity for an adult only show. A couple of times, you could feel them modifying their next move to ensure it was PG-13 all round. Getting on and off the ship was hassle free, with the exception of debarkation in Miami. Very long lines for immigration really slowed the entire process. Lots of stressed families and children melting down, which is a disappointing way to end your vacation. All in all though, loved our time on the Equinox! Read Less
1 Helpful Vote
Sail Date: March 2018
Wanted more sea days, less kids, great service, fabulous food, good entertainment! Got it!! We knew going in not to expect Broadway shows, ice-skating, water shows, being constantly kept busy and needing to follow a daily schedule. ... Read More
Wanted more sea days, less kids, great service, fabulous food, good entertainment! Got it!! We knew going in not to expect Broadway shows, ice-skating, water shows, being constantly kept busy and needing to follow a daily schedule. Sometimes we like that. This time we wanted a bit less activity, quitter, more refined. Aquassorth it for Blu dining. The attention and service in Blu was outstanding. The food was very superior to what we've had in the dining room. We ate at Tuscan Grill, Silk Harvest, Murano, Sushi on 5 and loved them all. The premium drink package was fun to have! Super friendly staff in all venues. Excellent room steward. Easy on/off ship. 3rd time on Solstice class. I'd do it again in a heartbeat! My husband (53) and I (54) have been on 11 cruises-- all different Cruise lines. Celebrity has the best customer service and food hands down. Read Less
Sail Date: March 2018
Embarkation was a breeze as we arrived early and got right on the ship. Food was great in MDR, Tuscan Grill and Murano. We enjoyed the Murano the most. All the staff were very friendly and welcoming throughout the cruise. Five out ... Read More
Embarkation was a breeze as we arrived early and got right on the ship. Food was great in MDR, Tuscan Grill and Murano. We enjoyed the Murano the most. All the staff were very friendly and welcoming throughout the cruise. Five out of the seven shows at night were good. The Old and New San Juan tour provided by Celebrity consisted of getting in a van and driving around the streets of Old and New San Juan, stopping at the government buildings and Bastion. We saw no residential neighborhoods nor the day to day living areas of the island. - would not recommend this tour. Guide liked to cuss out other drivers. The Eco Everglades tour and airport drop-off offered by Celebrity was unorganized. The tour host was flippant and we really didn't know if we were in the right place. They herded everyone on multiple buses (some going to Miami Airport and another going to Fort Lauderdale airport) - no tour information / commentary as we drove to the destination nor airport. The boat ride and guide on it were great! The rest of the place - not so great. I don't recommend the tour. Disembarkation took an hour and a half by the time we went through Customs. Read Less
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