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Cruise Ratings
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Sail Date: March 2019
Cons: Overall, our room was clean but outdated. Spent nearly $850/person to sleep in a windowless room. WiFi was horribly expensive and slow (couldn’t even upload photos on instagram). Our TV was constantly flickering in and out. We ... Read More
Cons: Overall, our room was clean but outdated. Spent nearly $850/person to sleep in a windowless room. WiFi was horribly expensive and slow (couldn’t even upload photos on instagram). Our TV was constantly flickering in and out. We were hassled to buy drink packages. Once bought, we could hardly get any service. And also not many options on the lower priced drink package (almost $400 for the lowest option). Also there is hardly anything to do on the ship during sea days. Pros: The food was okay and the crew was very friendly. Musicals were good. Lots of Talented entertainment. Showers were surprisingly larger than expected. The excursion we took was awesome. Decent amount of storage in room. This is not a bad cruise ship, but so not worth the money we paid. After talking to other people and their experiences, our next cruise will probably be with Royal Caribbean. Read Less
7 Helpful Votes
Sail Date: March 2019
The design of the ship, aside from the colossal blunder of the HVAC engineering of the Infinite Balcony, is very well thought-out. Never felt crowded in the public areas, and the cabins were designed to take advantage of any available ... Read More
The design of the ship, aside from the colossal blunder of the HVAC engineering of the Infinite Balcony, is very well thought-out. Never felt crowded in the public areas, and the cabins were designed to take advantage of any available space to create storage. The dining menu was average. Nothing very creative. Nothing memorable. Service was outstanding and the dining staff were universally friendly and accommodating. The entertainment was dreadful. Two almost identical troupes performing bizarre interpretive dance moves for 90 endless minutes, and not even that well. Met one of the performers following the first night's performance, and told him I had the same feeling I had when I first saw Blue Man Group... "What am I watching here?" He said that was their intent. What I didn't tell him was that with Blue Man Group, it was entertaining. With these guys, it was boring. There was a similar troupe doing a bad interpretation of Midsummer Night's Dream. We could only endure that show for 20 minutes. Guest entertainers ranged from boring to pretty darn good to excellent (the excellent one was Chad Chesmark, a comedian/magician who excelled at both crafts; highly recommend him). The main problem with this ship is that the higher-ups, the ones who decide on the entertainment and overall customer experience, are completely out of touch with their customer. The interpretive dance is a case in point. They run a well-oiled machine for both embarkation and disembarkation. Read Less
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11 Helpful Votes
Sail Date: March 2019
This ship might be right for you but not even close for us. Well, where do I start? The positives are a short list. So let’s start there. The ship is beautiful, IF you like that type of ambiance. Glass, glass, glass not 100% clean, lots ... Read More
This ship might be right for you but not even close for us. Well, where do I start? The positives are a short list. So let’s start there. The ship is beautiful, IF you like that type of ambiance. Glass, glass, glass not 100% clean, lots of steel and marble looking flooring. The crew is the most wonderful crew I have ever been with. 70 cruises and they were the nicest and most helpful they could have been. Celebrity picked the cream of the crop for the crew. OK, that is it for the positives. Now, Not talking about temperature, it has a very cold feeling. Hard and void of color. 90% of the seating is not comfortable at all. Either not cushioned at all or thin cushioned hard seats. Most seats are impossible to sit back on unless you are 8ft. tall. If you scoot back on the seat, you feel like a little child with your feet straight out. On deck 15 for get it completely. Total waste. There is no sitting comfortable at all unless you are eating. By the way, check out the specialty dining prices. Not worth those prices. Unbelievably high. So far out of wack. Stained carpeting throughout the ship. No excuses for that at all. The show at the EDEN is a total joke. Look at several YouTube videos of the ship. Especially that one. You will laugh and scratch your head wondering what the heck are they doing. Hopping around, jumping like frogs etc. Lots of wood statues that look stupid, one big black horse on deck 15 totally out of place on any ship. So much wasted space. On deck 5 from the elevators to the BLUE dining. You walk through a hall that is blacked out with sparkled flooring that is lit with ultraviolet lighting. The walls are all mirrors. More wasted space. Not enough places to enjoy in the evenings. Very few bars. The music is very limited to say the least. Only ONE location on the ship and is crowded most of the time. Deck 3,that is the martini bar. Not big at all with very limited seating. Those seats are Okay. Many sit at the cappuccino bar on deck 4 directly above the martini bar to listen to music on deck 3 coming from the martini bar. Those seats are NOT comfortable at all. Activities are very limited. Disco dancing with head phones to hear the music. A few trivia’s where you use paper and pencil. Other trivia where you use an iPad or iPhone to play. If you are not super, super fast. There is no way you will win. Very few of those anyhow. Instead of Bingo they have Deal or No Deal. That is also a big rip off. You pay $25.00 for a card that has the 20 cases on them. A random pick of who will play. There are 2 games per session. That was twice during the cruise. As the person that was picked to pay, picks a case, you turn over your case on the card to reveal the amount. If it matches theirs, you have one case that is good. You must get at least two, to get anything. The first 6 tiers are nothing more that match play in the casino. Meaning if you get two cases you now win $5 for match play all the way up to $200 match play. Then you must get 7 matching cases to win $500 and 8 matching to win $1000 the most I saw was 4 matching and they won $50 match play. Meaning you come up with $50 and they give you $50 to play in the casino. It is not cash. The only person that gets cash is the actual person playing that got picked. One person got $1.00, another $50.00, another $125 and the last was $396. The vast majority only got one case that matches. No Bingo, We miss bingo. Yes one slot tournament 7 day cruise. They had only one regular tournament. $25.00 to play. Only a 2 min. game. There were two free ones. Those were 1 min long. They gave away fake earrings. The last tournament was for women only on woman’s day. Same winnings. They have archery, I played, once and got the highest score. You get nothing. They call it an experience not a competition. They do not have a mini golf on the ship. They have putting on the carpet in the EDEN on deck 5. You putt to get it in a cup for points and the winner gets a prize. How exciting! They have 4 dining rooms. We did not eat in any of them, so I cannot say anything about those. We ate in the buffet. What we did eat was good. However, unless you are a master of the world, there is no way you know what is in those pots. I cannot ever pronounce most of what they were serving. Indian, Chinese, Mexican, Asian. Also Grilled, pork chops, minute steak, chicken, fish 98% of this exactly the same every lunch and dinner. Most of the deserts were all cake. EVERY DAY, lunch and dinner 98% the same. One roasted pig, with the head. Roasted duck. Enough pork every day to stuff a horse. I was told we missed the southern fried chicken. Do not know how. My wife had the New England clam chowder. It was so spicy she could not eat it. Since when do you spice up that? Even the roasted potatoes were very spicy. Most all even said spicey on the name plate. Only the soup was hot, temperature wise. . Nothing else was hot. Mostly warm to actually cold for the hot items. The meatloaf was actually cold, not even warm. Isn’t the food to be at a certain temperature to keep it safe? The buffet in the evening was sparse with people. Guess most ate in the 4 dining rooms and the specialty restaurants. The burgers were good and the fry’s. The hot dogs were not good. They had breaded fish. Not fried long enough. The inside of the coating was not done, gooey. Also, I do not like warm fish. The blood line, the black stuff. A lot of it. Gives it that old fish taste, Terrible. The mashed potatoes had a lot of the black that you usually cut out of the potato. The layout of the ship it dumb. At the stern is the pizza, mid ship is the buffet forward past the Olympic pool is the burgers and fry’s. That is a long walk. All other ships put those close to the buffet. The is no way to stay out of the rain going from the buffet to the burgers. Never had a chance to try the magic carpet. It was either locked or dining time. Once on deck 5 it was open but totally packed. When dining, it was on deck 14. The table cloths and the women’s hair were blowing all over the place. How can you eat in that condition? All the seating between the buffet and the mast grill get soaked when it rains. I am not talking about the lounge chairs by the pool either. Lunch at the EDEN “Forget it”. Sandwiches and soup. Not only do they have very little. There is no seating with tables to eat at. Woops, yes there were 4, 2 seats each. The state room was small but nice. Drab, no color. The sink was way too long taking up a lot of counter space. The shower stall was excellent and big. The toilet has a fast short flush. Guess to save on water. Problem, you needed to flush it 2 or 3 times for all to be disposed of. One guy told us he like the sink to wash his clothes in the nice big sink. Really! I am posting a few pictures. You may laugh. One is the soap they give you. It has coarse something in it. Looks like ants. You look at it. No sense posting pictures of the ship. You can see them all over Google. Cabin was the ocean view,regular window. If you like a bed that is super hard. It is for you. The couch, the same. Closet is very small but fine for 7 days. Safe is super small. On the other hand the TV is very big. The amount of money they spent on this ship and get terrible satellite reception. Docked in Key West, the NEWS channels were not watchable. The ship can handle the rough seas extremely well. One tour we took was in Grand Cayman. It was called “Trolley Roger”. Only $34 each to be an hour long with a pirate conducting the tour. My grandson wanted pictures of the pirate. This is what it ended up being. A jeep pulling a boat looking bunch of seats. Well, no pirate guide, just the driver and the tour, from the time we got on till the time we got off, only 40 min. long not an hour. That is about it. Well, I am sure I missed a lot. I cannot figure out who they are trying to cater to. Definitely the very wealthy. So many on the ship were the uptown type of people. Those that show off all their very expensive clothing and jewelry with their noses in the air. Two very nice ladies, one was the others maid. Showed us the castle they live in, in England. I said, nice castle, she replied only a small one. Only has 7 bedrooms, 2 cooks and a chef, 3 maids and 3 care takers for the lawn and flower garden. Showed us a picture of the buffet they through for a party. Made the one on the ship look very bad. As I am sure you can figure out. This ship is not for us. Needless to say we will never cruise on the EDGE again. We previously booked the APEX and I cancelled it. Maybe for you, but not even close to our cup of tea. This ship is NOT for children. Not much for them to do outside. Really nothing to do but drink, drink and drink more. Try to listen to music you might like. Only two places to really do that. The shows were good. The comedian was fair. You may love the ship. To each their own. Not the usual cruise ship you would expect. RCCL Serenade of the Seas for the ones who love a nautical theme ship with great food. A lot to do and a serene ship. Also Not for children. The Harmony. You might think crowded. This EDGE was actually crowded. Not the Harmony, so big and people just scatter. Awesome food and awesome for children. So many we talked to agreed. You may not believe this, but two liked it. So that’s it. Pardon the pun, but our opinion. Celebrity missed the boat with this one. Happy cursing!!! Read Less
4 Helpful Votes
Sail Date: March 2019
As a long time cruiser on Celebrity we wanted to try the Edge and see what Celebrity newest design was all about. I was very disappointed in the cabin. We were on deck 11 Concierge class. 1. No pegs on the walls to hang thing. 2. ... Read More
As a long time cruiser on Celebrity we wanted to try the Edge and see what Celebrity newest design was all about. I was very disappointed in the cabin. We were on deck 11 Concierge class. 1. No pegs on the walls to hang thing. 2. When you open the shower door water leaks onto the floor making it slippery. 3. Door lock very hard to operate. Wife had a very difficult time opening door from the inside. 4. Sink could have been 8 inches or so narrower giving more counter space. 5. Could not control all room lights from the bed. 6. Could not control room shade from bed. 7. No privacy curtains. Room either dark or open to the world. 8. Full length mirror extremely difficult to use. Blocked by "desk" and chair. Yes if you moved chair, cleared junk from desk and slid desk into cabinet you had a full length mirror. What a joke. 9. Very useless "vase" taking up counter space. Also books and water, etc taken up needed counter space 10. Closet is another joke. As a very tall person we needed a lot of long hanging space. Did not measure it, but my guess is less than 12 inches wide, with some of that space being taken up by two nice robes. 11. The safe is to short in depth to store a tablet or notebook. No reason as there is depth on the shelf behind for a deeper safe. 12 Another big one for me is the TV. It takes approximately 60 seconds for the TV to start up. You sit or stand and watch an "X" fill in for an eternity. You then have to push arrows at least 5 or 6 times to get to a channel you want to watch. Hey guys this is the 21th century. We did like the extended balcony and used it as a sun-room. The larger bathroom was appreciated and the larger shower was a welcome change. Read Less
6 Helpful Votes
Sail Date: March 2019
We were excited to book this cruise because it was a new ship. Our cabin 7315, Sunset Veranda, was very nice. The veranda was very large but there were only 2 regular chairs and a tiny table out there. They need to add a chaise lounge and ... Read More
We were excited to book this cruise because it was a new ship. Our cabin 7315, Sunset Veranda, was very nice. The veranda was very large but there were only 2 regular chairs and a tiny table out there. They need to add a chaise lounge and a larger table, to enable having breakfast on the veranda. The rooms are decorated well, with plenty of storage. Our room had a small sofa, but it was very low, hard and uncomfortable. The bed was great. The bathroom was also very nice. Larger than most with a roomy walk-in shower and Hans grohe shower head. Bring your own shampoo, conditioner and body wash. They provide a watered down product that doesn’t lather. The disappointment came with the food. Dinners in the main dining rooms were below average. We dined in two of the specialty restaurants, the steak house and Le Petite chef. Both of these were good. The steakhouse had the best quality of food and excellent service. The cost to dine In Three specialty restaurants with a package is $137.00 pp. if you don’t have a package, the cost is 50.00pp. The cost is too high!!! We thought the entertainment was good. They had a comedian (Rondell) who did two shows. This guy was great. The entire audience laughed so hard, we couldn’t catch our breath. The orchestra was also good. They provided complimentary drinks (limited selection) if you were gambling in the casino. Nice! Read Less
3 Helpful Votes
Sail Date: March 2019
We are two couples, aged 47 to 55, and have cruised with our families on Disney, Royal Caribbean and Carnival many times. This was our first time without kids and we wanted something classier, more elegant, far fewer kids and much better ... Read More
We are two couples, aged 47 to 55, and have cruised with our families on Disney, Royal Caribbean and Carnival many times. This was our first time without kids and we wanted something classier, more elegant, far fewer kids and much better food than what we have experienced on other lines. We feel we received exactly what we were looking for on the Edge. The Ship: Gorgeous, trendy, airy, light, modern, unique, interesting, spacious. We all loved everything about the design of the ship. Each of the main dining rooms was beautifully decorated, with upholstered, heavy chairs and linens, great ambience, nice music in the background. Just lovely and special ... and nice that the “free” dining rooms were decorated with just as much as attention to detail as the for fee specialty dining restaurants. The Oceanview Cafe is on a complete other level from other typical “lido deck restaurants” on other ships. Beautiful space with lots of windows. Just a pleasure to eat in. Don’t forget to go all the way to back for an outdoor eating area. We especially enjoyed the entire, multi-level grand plaza/martini bar area, the solarium, and the sunset bar [which really needs more shade] but what really stole the show for us was Eden. You really need to explore every nook and cranny there. There are all sort of little hidden away areas with chairs to curl up in with a good book and a nice drink. Down the stairs in the area near the restaurant, there were round tables set up with playing cards during the day. Follow the walkway around to the top floor and there are lots of private, relaxing spaces. It is a beautiful area. At night, with the specialty lighting, it is magical. I’m not commenting on the show as we didn’t catch it. But it was a fantastic place to go to have a drink [beautiful bar area], visit with friends at a table, or relax on one of the secluded seating areas [there are also outside areas off of Eden as well]. One thing we DID NOT LIKE at Eden was the incense they blow in to the air at night [not during the day]. Quite frankly, it smelled like urine. I don’t see how this smell passed any kind of consumer testing. Certainly, they could come up with a pine tree or forest or floral smell that would evoke the “vibe” they are going for here. There really needs to be more programming in Eden. Do the trivia there, have the white night party there, have some meet and greets there, etc... it is truly the most beautiful area on the whole ship. Regarding the Rooftop Garden, it needs shade, and it can be unpleasantly windy. Needs more seating facing the stage. All of the seating facing the dining tables at the grill is wasted. Nobody is going to sit there looking at diners eating. The rooms: we were in 3182, oceanview. The rooms were gorgeous, with plenty of space for two people [more than that would be tight], and the bathroom was the nicest ship bathroom we’ve ever had. The mattress is way too hard, and we had a variety of noises of uncertain origin that “entertained” us throughout the trip. I would pick a room 6th floor and above next to avoid some of this noise next time. [we think it was a crew elevator the floor below us, some kind of weird swishing noise that would go all night, and an intermittent clanging]. Dining: We rotated through each main dining room and also ate at Fine Cut. All of the food was great — best we’ve had after 15 cruises. Service was prompt and attentive, food came out quickly. No complaints here. Bars: Celebrity needs to add more bartenders to each bar and more roving servers in the areas near the bar [since, as has been mentioned in other reviews, there are very few seats “at the bar itself” at any of the bars on the ship]. Very understaffed in the bar area. Cafe Al Bacio basically turns into a bar in the afternoon and evening to handle the overflow from the Martini Bar. Celebrity should also consider converting one of its shops near this area into an additional bar [a wine bar? A champagne bar?]. Alternatively, they have this big beautiful bar area in Eden that is being wasted. They need to think of something to get people to want to head back there in the 5 to 8 time period to alleviate the crowd at the Martini Bar. Maybe add an additional normal drink menu [other than the current weird Eden drink menu] or add a “wine menu” and tie the wine/grape thing in to the Eden/garden concept. Seriously, they should just put a grand piano on that platform next to the bar and hire a pianist. Activities: Celebrity has responded to earlier criticism because there is now a plethora of activities. Nighttime shows, live music in multiple venues, events in the Club/Lounge, games by the pool, dj by the pool, silent disco. We never ran out of things to do. Service: Kind, attentive, polite, perfect. These servers seemed to be the best of the best. Embarkation/disembarkation: It took less than 5 minutes for us to exit the Uber, checkin, then walk to our room. Use the app! [and we did arrive one hour prior to the time given us on our express pass] We loved out first cruise on Celebrity and will definitely be booking the Apex. Read Less
4 Helpful Votes
Sail Date: March 2019
As a first-time cruiser (late 20s), the Edge was a wonderful introduction to the cruising world! I read a TON of reviews before going on my trip, and I disagree with most of them. As others have said, the embarkation was a breeze. We ... Read More
As a first-time cruiser (late 20s), the Edge was a wonderful introduction to the cruising world! I read a TON of reviews before going on my trip, and I disagree with most of them. As others have said, the embarkation was a breeze. We showed up several hours earlier than our scheduled time and were on the ship in no time -- it took maybe 10 minutes to get from our shuttle bus to the embarkation ramp. The ship itself is gorgeous. I was in an infinite veranda suite on the 9th floor and it had an unobstructed view. The room attendants were wonderful and attentive, though they were inconsistent on when they came to service the room (twice a day) and we often had to either ask them to come back or leave the room for a bit so they could do their jobs. Wonderful service and we had chocolates on our pillows every night! The elevators were typically pretty timely. I LOVED that the ship gave out aluminum, refillable water bottles and used paper straws in place of plastic. I saw recycling bins throughout the ship, which was great. We had such a great experience in the Cosmopolitan restaurant that we ended up going there for dinner every evening when we didn't have a specialty reservation. Green was our server and he was incredible! My husband has a mushroom allergy, and Green would provide the next day's menu during our dinner so hubby could choose what he wanted to eat the next night and they could make it special without mushrooms. We also went to the Oceanview Cafe a lot and always had a great experience! If you go to breakfast after 8:30, good luck finding a table! It was CHAOS. We went to both Raw on 5 and the Rooftop Garden Grill for specialty restaurants, and they were both AMAZING. It was windy when we were at the Garden Grill, and it made me sad that the manager felt the need to go to each table to apologize for the wind. Seriously, people complain about the weather?! Ridiculous. The food was incredible and I highly recommend the seafood kabobs - so good. I wasn't feeling well and left dinner early that night, and they packed up a whole new dinner plus dessert to give to my husband to bring to me. Great service! Raw on 5 had delicious, fresh seafood and Tira, our server, was wonderful and so sweet. The on-ship comedians were both hilarious and the shows were interesting but strange. Talented performers, for sure, but a lot of the people I spoke to were confused and didn't understand what the performers were aiming for with the shows' content. We also attended a wine mixing class offered to us the first night at dinner from our sommelier, Belinda (it was $35/person, I think), which took place on the last at-sea day and it was a blast! Totally worth the extra spend. The biggest issue I had with the ship, honestly, were the entitled, rude passengers. I was amazed at how many times I got cut off in line for a drink/dinner/customer service and how many people pushed and shoved to get a space on the elevator. I ended up taking the stairs almost all the time -- even to go from my room on floor 7 to deck 15. There was also a group of unattended children that were extremely annoying on more than one occasion. Overall, the Edge was a great experience and I can't recommend it enough!! Read Less
2 Helpful Votes
Sail Date: March 2019
We are a couple in our mid fifties and this was our 16th cruise, first on Celebrity and we absolutely loved it! Embarkation in Terminal 25 was so efficient; I had checked in at home and we only had to have our picture taken upon ... Read More
We are a couple in our mid fifties and this was our 16th cruise, first on Celebrity and we absolutely loved it! Embarkation in Terminal 25 was so efficient; I had checked in at home and we only had to have our picture taken upon arrival. We were allowed on the ship at approx. 11:30 and I think we were one of the first ones on besides a group of visitors. We put our things in our Aqua Class stateroom and went to find some lunch. The only choice at that time seemed to be the buffet. The food there was excellent- so many choices; fresh fish, vegetables, bakery items, carving station, small steaks, I could go on and on. Our cabin was 9293 and Aqua Class. The bathroom was beautiful, shower had four different water types; handle spray, rain, waterfall and side spray. Plenty of storage in there and a drawer under the sink. The bed was firm, but very comfy and nice white comforter and pillows. Large flat screen tv- and at least 15-20 free movies to choose from daily-besides the live tv that was not much there. Some pretty good choices that are fairly new releases. Lighting, temp, tv, blinds could be done from app on phone. Blinds could be adjusted to various heights to allow some light in from the floor up, but that had to be done with the buttons by the window. Jury is out on the infinite veranda, we liked it just fine but also love a true balcony, nothing to ruin your cruise. Storage was great. Shoes under the sofa, closet for hanging items and plenty of drawers, some that you don't realize are there until you pull on them by the lighted decoration. I brought 3 large magnetic hooks that worked well on the walls for some extra hanging space to dry swimsuits etc. The quality of the food was amazing. We did not have one bad meal or dish. We ate at Blu numerous times for breakfast and for evening. All meals there were very flavorful and the staff went out of their way to get you what and how much you wanted. (Escargot for DH and shrimp cocktail for me, yum, I miss it already) Demar and Wulan took great care of us:) We also tried specialty dining in Eden (weird, but fun to try once) food there tasted great and was done with such careful precision by their Michelin star chef Nicolas (sp) Our table was right by the open kitchen. Drinks there were also kind of weird, mine tasted smokey. Fine Cut Steak- very good lobster and ribeye and great service. LePetit Chef was so much fun to watch and the food there was among the best on the ship. We had everything that matched the performance. Roof Top Grill (lunch) huge burgers, club sandwich, fresh chopped salad, killer French fries. The bar area is the one place that could use a little bit of adjustment. At certain times of the day the bartenders were overwhelmed with customers making the wait times a bit long. They would do their best, but there was no time for interaction or special requests. That would be at the pool bar most of the time and at the martini bar right before evening dining or entertainment there. Hard to sit by the martini bar, seats were at a premium and there were 3-4 taller chairs at one part of the bar that were designed so ridiculous that a person sitting there had a hard time staying in the chair due to the angle of the seat pitching forward- too funny watching people sit there! Again, little time to chat with the bartenders so no relationships built like on other cruises we have been on, therefore less extra tipping, sorry. Was hard to get those yummy blue cheese olives too, they would kind of forget that you asked for them. Port stops were typical: Key West was my favorite as I had not been there before. We took the Conch train tour (fun, 1-1/2 hours) then walked around and went to the Hemmingway house $14pp a little much but it must help feed all those cats! Went to Sloppy Joes Bar for nachos and drinks- loved it there. Kermits for fresh key lime pie and back to the ship. Costa Maya- a stop created for cruise ships- had an expensive drink and went back to the ship. Cozumel- Fury Catamaran- nice boat ride, ok snorkel (30min) and beach time with beer/soda. Don't waste your money at Bubba Gump Shrimp like we did, go back to the ship. Grand Cayman - did a Viator tour that started way too late 2pm so we had to rush through our rum tour, tasting, lunch and back to the ship by 4:30, we did not have time to go to 7mile beach. Had some shrimp/drinks (VG) at Margaritaville before the tour. Disembarkation was awesome as well. Took our own luggage off at 7:30 am and headed to the airport. Taxis were short that am, due to there being like 8 cruise ships in port. We got jammed into a van with 10 people. I think he would have tried to put some on the roof if he could have to take us to FLL airport. We got there too early, can't check-in prior to 4 hours before your flight. We should have stayed on the ship a little longer and had a nice breakfast. All in all - we had an incredible week on the EDGE. We came home to snow, 31 degrees, and a lot of work to catch up on. I for the life of me cannot understand all the negative reviews. This place was truly Eden to me. Someone to make my bed, meals, drinks and trip me around the Caribbean. Please go with an open mind and enjoy the different innovations around the ship. Oh, yeah, and if you want to find a library they had a cart in Eden where you could get a book or drop a book or bring your own Kindle. Enjoy, we certainly did!!!!! Read Less
1 Helpful Vote
Sail Date: March 2019
We are Elite with Celebrity and booked this ship when bookings first became available. Port Everglades is huge and a bit of a maze but the Celebrity Terminal luggage drop off and parking in the garage were pretty easy. There is a separate ... Read More
We are Elite with Celebrity and booked this ship when bookings first became available. Port Everglades is huge and a bit of a maze but the Celebrity Terminal luggage drop off and parking in the garage were pretty easy. There is a separate check-in for suites so we were whisked in an elevator, had our passes scanned and pictures taken all within just a few minutes and we were immediately able to enter the ship around 11:30am. Got our welcome glass of champagne and went to our suite to drop off our bags and head to Luminae for lunch. The ship is stunning, sparkling clean and looks like a modern hotel, rather than a cruise ship. The color palette of mostly taupe, grey and earth tones is very appealing and there are generally no garish patterns in the soft goods/furniture like many of the ships usually have. The ship has a light and airy feel yet has elegant touches like marble and grand, modern chandeliers. I am not into art but was intrigued with the interesting artwork and sculptures throughout the ship. Eden is also visually stunning with floor to ceiling windows and live plants. It is architecturally very similar to that area on Royal Caribbean Quantum class. There is a quiet outdoor sitting area outside of Eden's main room and also other quiet areas scattered in nooks and crannies throughout the ship. The Rooftop Garden is also gorgeous. The Retreat area for suites is truly amazing. The lounge part is surprisingly large and is like a hotel concierge lounge. It has floor to ceiling windows with prime ocean views. It has a pottery barn feel with the grey/taupe/cream color palette and comfy sofas, chairs, lots of throw pillows, vases, fake table plants, etc. The is a shaded outdoor seating area right off the main lounge then another outdoor area with the suite pool, loungers etc. There was a self-serve refrigerator for soft drinks and wine, a coffee machine, continental breakfast and late afternoon canapes, fruit, cheese, etc. Servers were available during the day to assist with the beverages and provide bar service. Even though our stateroom had a balcony, we spent much of our time relaxing in the Retreat lounge. There were usually 2-3 concierges in the lounge. One disappointment with the suite amenities is that there were really no special events for suite guests like other cruises we have been on. On the Edge, one night there was a singer for an hour and the Head of Guest Relations and Hotel Director made the rounds. Another night there was supposed to be music from 5:30-6:30 but by 6:00 it hadn't started and we left for dinner. That was it for special events. In comparison, several times when we were in a sky suite on the Summit there were special elegant teas, sailaway parties, Bridge tours, pictures with the Captain, etc. We ate in Luminae for most meals although lunch was not available there on port days. We were able to keep the same table and servers for dinner and the servers were excellent. Food was overall very good but had a heavy emphasis on seafood which is not my preference. There was also a limited menu of classic items always available. Food in Luminae was always fresh and hot. We did not really like most of the desserts there as they were a bit exotic. Wish the menu had just a good piece of chocolate cake! Ocean view cafe food was similar to other Celebrity ships although seating here on Edge was better. Entertainment was mixed. We (and at least a hundred others) could not get a seat for the 9:00 production show so after that we went to the 7:00 shows which were half empty. The production shows were weird and not our taste--lots of contemporary dance rolling on the floor. Performers were talented though. The guest comedian and singing group were excellent though. We felt Deal or No Deal is not really worth the $25 as the only ones that can really win big money are the two people they pick from the audience. We LOVED the Chef's Market tour in Cozumel. There were only 10 of us and a Celebrity Chef and tour guide accompanied us. Learned a lot about Mayan history, went to a chocolate factory, food market, tequila factory, had lunch in a Mexican restuarant then returned to ship for a galley tour and private Mexican dinner cooked by the chef. OUTSTANDING excursion! Read Less
Sail Date: March 2019
This was our first cruise on the Edge, third on Celebrity Cruise Lines and 28th overall cruises. Also we are senior citizens and were looking for something a little different. On the Edge we found it! The ship itself is spectacular and ... Read More
This was our first cruise on the Edge, third on Celebrity Cruise Lines and 28th overall cruises. Also we are senior citizens and were looking for something a little different. On the Edge we found it! The ship itself is spectacular and a modern marvel. It is very advanced in every respect. Boarding in Ft. Lauderdale was a snap and the terminal building for Celebrity was modern, clean and efficient. We took no longer than 10 minutes to board and would suggest downloading the Celebrity App and it will speed your time in boarding! As usual we were greeted as we boarded the ship with champagne. Nice touch that Celebrity has there. Since we were a bit early for arrival, our room was not ready yet and we headed for the Oceanview buffet. When entering the dining room there is a huge sink with multiple faucets for passengers to wash their hands. Since both the soap dispenser and water faucets were motion activated you never hd to touch anything except the paper towels to dry your hands. I understand the importance of washing your hands frequently while on board to stop and colds or viruses that others might have. The food in the Oceanview was good with plenty of variety. We are not fans of the main dining rooms but did try it a few nights and we're pleased. There are a number of dining rooms that all serve the same thing so every night we were directed to a different room. It can be fun going to a different room each night but I admit we did not do it. The Oceanview was fine for us. This cruise was mainly for an older crowd and there were few if any children on board. We loved the elevators as floor buttons can be easily seen and there is a video screen in each elevator that shows different things on floors that you pass. We were disappointed in that there seemed to be no pool band or upscale bands on board. There were combos that had singers. The Martini bar seems to be a central point on most Celebrity ships. This one had the bar on level three adjacent to where the bands or combos played. There is a dance floor but we saw no one dancing. Also if you have sailed on the Equinox then you WILL be disappointed with this Martini bar. Yes the bartenders do their Tom Cruise thing but not to the level done on the Equinox! We would also recommend visiting the bar in Eden which is in the rear of the ship. There is usually a singer there up until 6 PM and then there is entertainment which we rated as bazaar! There is a guy wearing a gown that juggles, a girl dressed as a Princess that walks around singing and a fellow that plays an electric Sitar! Also a guy that is head to toe with tattoos that does yogi movements on a stage. I said we are senior citizens and this stuff was really bazaar to us. Guess we are showing our age. The crew was very happy and friendly. We were always greeted and spoken to as we passed various crew members. That goes a long way with us. Our room Attendant, as usual was great. Arturo took great care of us and learned our daily schedule and always had our room ready when we returned. Also need to mention we used the self assist when exiting the ship and breezed through departure. Customs was fast and they now use facial recognition on your departure. Don't ask me as I do not know what it does but we stopped in front of a camera, there was a pause then a prompt appeared on a TV screen that said "Cleared". Never lined up to do Customs! No more paperwork there either. CAUTION: PLEASE READ!!!!! The down point of our cruise was the room. The room is nice and were had one of the new type veranda rooms. No more sliding glass doors! The veranda is an extension of the room with two picture windows on top of each other. The top window is electrically opened and closed! There is also an electrically operated screen that comes down when you need privacy. The bathroom is about the usual size for a cruise ship but the shower appears to be larger! A great feature. When we went to look out the veranda window we were next to the mechanism that holds the "Magic Carpet". It totally blocked our view forward. We were in room 9212 and it was supposed to be unobstructed. Not only this but as the "Magic Carpet" rises and descends with passengers on it that can look into your room! We were really upset as we paid for Concierge level service and a lot of money extra to have a nice view. My advice if you have not booked yet. Book a room on the other side of the ship to avoid the "Magic Carpet". We complained to the customer service/concierge about our room and they agreed to give us another. They gave us a room on deck 11 on the other side of the ship that also had some sort of a deck above the window with support beams for it going by our window as well. Choose your room carefully or you will be disappointed. One final item, if you enjoy shopping for clothes on board you will be disappointed with the Edge. There is very little shops with clothing. Plenty of jewelry to be found although I do not think the Tiffany shop did much business. Overall the ship is fantastic and it was a great cruise. Read Less
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