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Cruise Ratings
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2 Helpful Votes
Sail Date: January 2018
We took a 4 night New Years Eve cruise from Miami on the Victory. The crew was great. Our dinning team was outstanding....friendly, efficient, outgoing....made dinner a joy. Same goes for room steward. Four shows (2 nights) were cancelled, ... Read More
We took a 4 night New Years Eve cruise from Miami on the Victory. The crew was great. Our dinning team was outstanding....friendly, efficient, outgoing....made dinner a joy. Same goes for room steward. Four shows (2 nights) were cancelled, one for weather, 2 for 'technical difficulties". Lounge entertainment was mediocre. First young man had a Karaoke voice andvorite a limited repertoire. Second was a steel drum player...she was ok...but 3 nights of steel drum.....really? The 1 show we did see was short and not very exciting...for entertainment....a C grade. Food was good and plentiful, B+. I will say that their boarding procedure was the best/easiest I have ever encountered. I like that cabin rooms are even on one side of ship, odd on the other....cuts down on confusion trying to find room. Don't like that cabins were only turned down either am or pm....not both. My guess is that they cut back on room stewards (to cut costs) and decreased service. I believe that Carnival is trying to be 'family friendly' which is fine for folks with children. They seem to have a lot for the kids, which is a good thing...but if you are cruising to have time away from the kiddos, then reconsider your choice. There were many unruly little ones running about. I was very surprised that there were very few stations to sanitize your hands...2 days after cruise I suffered Montezuma's revenge. Very few chances to sanitize. I have cruise other lines and will probably go back to my favorite...Norwegian. Read Less
2 Helpful Votes
Sail Date: January 2018
Quick cruise before school officially started. Getting on and off the ship was a breeze. This is our 4th cruise with carnival. 2nd out of Galveston. My wife and kid had a wonderful time with the shows and activities along with bingo. ... Read More
Quick cruise before school officially started. Getting on and off the ship was a breeze. This is our 4th cruise with carnival. 2nd out of Galveston. My wife and kid had a wonderful time with the shows and activities along with bingo. Great get away. We usually opt for the balcony room and we did not this time. Next time we will get a balcony for 2 reasons: more room and the view. My daughter was able to take a tour of the enormous kitchen with the chef. That made the trip well worth it. Our waitress was excellent and the kitchen is spotless Wonderful trip and we are booking our next cruise as we type Same bat time Same bat place just a balcony Thank you carnival for giving my family something to cherish for a lifetime which is spending time together: Sit down Breakfast and Dinner was great each day. Read Less
4 Helpful Votes
Sail Date: January 2018
A little background. I have taken about 20 cruises, splitting my time between Royal Caribbean and Carnival. The cruise: 3 day trip to Bahamas in January Embarkation: We decided to check in later in the day instead of attempting ... Read More
A little background. I have taken about 20 cruises, splitting my time between Royal Caribbean and Carnival. The cruise: 3 day trip to Bahamas in January Embarkation: We decided to check in later in the day instead of attempting to be the first on the ship. We arrived at 2 pm and waited in the security line for about 45 minutes. Once we made it to the the Carnival staff, it went smoothly. In fairness, not sure if Carnival can impact the long security lines. Room: Once on board we proceeded directly to our room. It was what we expected. No surprises here. We asked for a an eggshell mattress cover for added softness. Our room steward said he would check on availability and we never heard back from him either way. On most cruises, the steward visits the room twice daily to replenish towels, etc. Not on this ship. The steward asked us when we wanted the room cleaned. He came in during that time frame( late morning) and did not come in any other time. He was friendly but never checked in with us again other than saying hello when we passed him in the hallway. Dining room: We opted for the 815 dinner in the Main dining room. Completely unimpressive ( and I set the bar low for bargain cruises.) The waiter never introduced himself other than to say he had a sore throat. He brought bread and water out each night upon our arrival but never asked for a drink order. He didnt take our order each night for 15 minutes. He was simply going through the motions, it seemed. Never asked our names or how our day was, etc. as is the norm on cruises. Food was below average and portion size continues to shrink. Buffet: We ate each lunch in the buffet line and it was average to slightly above average with a decent selection. Pizza line: The pizza line was exceptionally long and we waited about 30 minutes each time. Barbecue restaurant: The barbecue and baked beans from the bbq stand were exceptionally good and rival most bbq restaurants. Guy Fieri Burger joint: Long lines but arguably the best burger I have ever had and definitely the best at sea! Sushi: The sushi was average. Entertainment: The cruise director, Cookie, was the most engaged I have ever seen and it is obvious he enjoys his job! High energy, entertaining and engaged the crowd at all times. He also personally greeted each person leaving the ship. Nice touch. The comedians: Good to above average. Live shows: High energy small productions. Cruise lines keep their best entertainers on their biggest ships and it shows. They worked really hard and put forth their best effort. Dont expect Broadway quality, but it was not a disappointment either. The ship: The crew kept it clean, but it definitely shows its wear. Fellow cruisers: Its a 3 day cruise which draws a certain type of cruiser. The comedian joked that its a Section 8 Housing cruise...He wasnt too far off. Disembarkation: Took about 2 hours, but Cookie kept everyone entertained and informed. Customs was shorthanded so I am not sure this was Carnival's fault. Summary: If you are looking to try out cruising and want to do so on a shoe string budget, you probably wont be disappointed. If you like elegance, newer ships, great entertainment and great service, you'll probably want to look elsewhere. Keep your expectations low and you likely wont be disappointed! Read Less
Sail Date: January 2018
Everyone is looking for something different in a vacation. I like a good return on my financial investment, and for that reason, I give our cruise 5 stars. The seas were terrible the first night and our first port of Princess Cays was ... Read More
Everyone is looking for something different in a vacation. I like a good return on my financial investment, and for that reason, I give our cruise 5 stars. The seas were terrible the first night and our first port of Princess Cays was cancelled due to weather, which was cold and cloudy most of the trip. But you know what? Those things can happen. We would not go on cruises if we were not prepared for this. The cruise contract very clearly states ports can change, and this has happened to me before on other lines, and we still had a great time. I normally don't get seasick, but I do bring Bonine just in case, which I did need. Just part of the reality of cruising, which is not for everyone. This ship is not for people who avoid shopping at Walmart due to the crowds of regular people, because they are exactly who you will encounter on this ship. You see, those people are me and mine, so we're perfectly at home. There are plenty of much more expensive and exclusive cruises available for fancy people. The décor is bright and crazy looking like an old Vegas casino, dominated by not one but two shades of purple. The two shades actually kind of clash with each other and are often found together. I think this is the reason why so many people belly ache about the decor. Now the fact is, I like color but would never put this on my walls at home, so it's a nice chance to enjoy the fun of a fun, garish atmosphere. The pool and waterslides were closed much of this cruise due to cold temps and high winds. At one point we faced 54 knot headwinds! I would have liked to get a little sun but it was just not to be. On the other hand, back home my friends and relatives were enjoying several consecutive days of sub-zero weather to my '50's. There was plenty to keep us entertained regardless. We enjoy the goofy activities onboard. We watched 88 Keys, the big song and dance routine with a piano theme, on our second night. I see some people don't like the Playlist Productions shows, but we thought it was fabulous, as was Studio VIP with its disco theme on the last night of the cruise. Similar to the shows we enjoyed on Carnival Triumph on our March 2017 cruise. To partially compensate for missing Princess Cays, we went into Nassau early with an overnight. The next morning, we paid a taxi driver to take us to Fort Charlotte and back to the port. My husband really enjoyed the fort and could easily have spent a few hours here. On so called elegant night, we saw everything from the occasional tuxedo / evening gown couple to the family in jeans and hoodies in the main dining room. We were somewhere in between. I really hate dressing up, so this, too, was fine with us though I realize it would drive a lot of more refined humans completely up the wall. We had about 5 of our meals in the dining room, and the rest in the buffet, Guy's, Blue Iguana, the deli, or the Pizza Pirate. It was just quicker and easier for us, and seemed to fit our oddball schedules better than the dining room. We usually did this at off times so there was little wait. We were all very, very satisfied with the food. No, we did not get any lobster - that is a bit of a joke as a lot of cruisers complain that free lobster is no longer included on cruises of this caliber. Yes, 3 of us got the filet mignon at Sea Day brunch, which is a bit of a cruise hack, since filet is also no longer included for dinner (both are available for a $20 upcharge) but it is included at no additional charge during Sea Day brunch in the dining room. The last morning we were off the ship and at the car at 6:44 am, and in the tunnel from the port into Miami at 6:58. This was due to us having Faster to the Fun, which also saved me quite a bit of time the 3 or so times I went to Guest Services. We will probably always get this, but the upcharge is not worth it for everyone. In summary, with the rocky conditions the first night, we were off to a bad start and I was feeling very disappointed with the cruise, but by the end we were all completely happy. It never got very warm, but the bright thing up in the sky did come out briefly here and there. I have pics of adults on the Serenity deck chairs in parkas and wrapped up in towels in full sunshine. The main pool occasionally opened but hardly anyone got in it, choosing to cram into the little hot tubs instead. I suppose these conditions infuriated some people, but I find every travel experience to be interesting and have learned to expect the unexpected and roll with it. We will absolutely continue to cruise with Carnival. I would consider the Fantasy class ships again. They are not perfect, and they do feel crowded when the ship is full as with this sailing, but we still had a really wonderful time. Read Less
3 Helpful Votes
Sail Date: January 2018
We chose this cruise because it was leaving from New Orleans and was a shorter cruise Very disappointing - rooms very outdated, hair dryer was box attached to the wall with a vacuum-cleaner hose....very outdated! Windows in all ... Read More
We chose this cruise because it was leaving from New Orleans and was a shorter cruise Very disappointing - rooms very outdated, hair dryer was box attached to the wall with a vacuum-cleaner hose....very outdated! Windows in all areas were not clean. Casino very smoky all the time!! Entertainment was limited and poor...except for comedians, they were good but shows were only 30 min. Food was average. Dining room was disorganized and under staffed. The staff was very friendly but had too many tables to take care of. Meals were mixed up, had to wait for coffee. Needed to ask for butter, ketchup, sugar, cream, etc. Had to ask for robes in our stateroom and staterooms were only made up 1 time per day. Came back after supper to wet towels still on the bathroom floor. Bathrooms were not well stocked. Many times throughout the cruise we were not able to get food - dining rooms closed and smorgasbord areas were closed!! Whole ship needed a good cleaning!! There was a 'sewage' smell in many areas of the boat. Bathrooms in common areas were very small and needed a good cleaning. Read Less
Sail Date: January 2018
This was my family's first cruise. Carnival has very poor service on their cruise ship. Workers were not friendly at all and service was poor. In one rare occasion we had a server who was friendly to us, as others were very rude. They ... Read More
This was my family's first cruise. Carnival has very poor service on their cruise ship. Workers were not friendly at all and service was poor. In one rare occasion we had a server who was friendly to us, as others were very rude. They would never come to check to see if we needed more drinks or how we doing when in the london dinning room and when we would ask for something it would take forever to get the help we needed. The "Fun shop" had terrible service as the guy wouldn't even look at us when we were trying to purchase things in the store. I actually refrained myself from buying the cheap alcohol that they have on the ship because I did not want to have to deal with the worker again. One perk was that the men who cleaned our room was very friendly as well. With a positive attitude the cruise was fun, but our next cruise will not be through carnival. Read Less
Sail Date: January 2018
Don't sail on unless you love the smell of poop. We could not sit out on balcony, that we paid extra for and decks 5 thru 7 stank of sewer every time we walked on. The stinkiest cruise ever. The staff was excellent and helpful. The food ... Read More
Don't sail on unless you love the smell of poop. We could not sit out on balcony, that we paid extra for and decks 5 thru 7 stank of sewer every time we walked on. The stinkiest cruise ever. The staff was excellent and helpful. The food was good. The entertainment was really top notch. This would have been the perfect vacation except for the stench. Getting on and off went smoothly. I would really think about sailing with carnival again. We had 12 of us celebrating my dads birthday, we could have spent the money else where.Stinky, Stinky, Stinky, smelly smelly smelly, sewer sewer sewer. I tried to call and vent my frustration, I was on hold for 30 minutes, figured its not worth the stink. I hope someone takes seriously. To book there was someone in seconds to answer my call. They send me emails everyday...but no one can answer a complaint....probably has everyone calling to complain about smell. Next..try Royal . Read Less
3 Helpful Votes
Sail Date: December 2017
 The service was horrible. The dinning room service took around 3 hours! There were lines for everything: food, vending machines, and even bathrooms. We had to walk around everytime, multiple times, to find sitting space. The ... Read More
 The service was horrible. The dinning room service took around 3 hours! There were lines for everything: food, vending machines, and even bathrooms. We had to walk around everytime, multiple times, to find sitting space. The "entertainment director" announcements were extremely annoying. On top of constantly promoting jewerly sales, they never announced the weather at the ports. We could hear people talking all night in the hallways from our room; we even could hear foot steps.  The staff were very slow, unhappy, rude, and uncaring. Multiple shows were canceled during our trip. Everything was very unorganized. We had to hikeup multiple staircases the first and the last day becuase they were closed up for Luggage transportation; never seen such a thing on any other cruise lines before. The ship layout was extremely annoying and not easily accessible! The ship smelled like fart everywhere. The ship was overall dirty. The food was cold and very low quality. The expensive wifi we paid for took around 20 minutes for one webpage to load.... On top of everything the DJ had maximum choice of 10 songs that was replayed every night of the trip thorough out different parts of the ship. This was our first time sailing on carnival; NEVER AGAIN. we have sailed with royal carribean before and it is comparing night and day. We had a horrible experience this past week; it was a nightmare and we could not wait to get out. Read Less
1 Helpful Vote
Sail Date: December 2017
I wouldn't cruise on this ship again. The cabins are small. The heating/cooling system in the cabin malfunctioned quite a bit. At times it got very warm! In the Lido deck (buffet), they serve you you food across the covering (unlike Royal ... Read More
I wouldn't cruise on this ship again. The cabins are small. The heating/cooling system in the cabin malfunctioned quite a bit. At times it got very warm! In the Lido deck (buffet), they serve you you food across the covering (unlike Royal Caribbean that lets you serve yourself). This waiting to be served resulted in very long lines at times. The selection of food wasn't that great. although the coffee was good! Even though the cook didn't wear gloves, I did like the pizza shop. The ship was actually on the small side. There weren't many areas at all where you could go to just "chill". The cruise director wasn't very good. During a party or show she constantly rambled on needlessly which kind of made the event flop. Looking forward to getting back on Royal Caribbean!! RC ships are more elegant. However, being with my family made it very enjoyable! Read Less
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