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Cruise Ratings
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Sail Date: February 2019
Loved just about all aspects of the cruise. From laying out to checking out the art gallery to gambling, had a blast! Food 3 stars- some things were tasty some were not, the cakes needed a lot of help but for the most part the food is ... Read More
Loved just about all aspects of the cruise. From laying out to checking out the art gallery to gambling, had a blast! Food 3 stars- some things were tasty some were not, the cakes needed a lot of help but for the most part the food is simple and what you paid for. Dinner service was really fun and the dinner show was a lot of fun. Our stateroom Steward Wayan and Stewardess Pan Pan were both amazing! They were the highlight of the trip in regauards to service. The entertainment is just about on par. I thought the band liquid groove and the comedians Billy D and Jeff the fun guy were all above par and the rest of the entertainment was kinda lacking. The ship is kept clean for the most part, although the 2nd floor of the lido deck was kinda gross. But for the most part the ship is clean and enjoyable. Serenity area gets really windy unfortunately but it’s stoll a cool No kid area. Overall I would recommend this ship and this trip. I’ve actually already booked my next! Can’t wait! Read Less
Sail Date: February 2019
I titled this review "It's Alright" because that's what we kept saying the whole cruise. Our expectations were low since we knew it was an older ship, and because of Carnivals reputation, but I think they weren't ... Read More
I titled this review "It's Alright" because that's what we kept saying the whole cruise. Our expectations were low since we knew it was an older ship, and because of Carnivals reputation, but I think they weren't quite low enough. I will say that the cabins were a pleasant surprise. We upgraded to an ocean view and it was pretty spacious compared to other cruise lines I've cruised on. The shower, although still small, was the largest shower I've ever had on a cruise. Our housekeeper was very nice, and grabbed us on our first day to ask when we'd like her to clean our rooms which worked out perfectly. I will say though, that even though they put a card in our room saying if we hung our towels they'd conserve and we could keep them, all of our towels were taken every day and replaced with new ones. Embarkation was smooth sailing (pun intended). We were on the ship in about 10 minutes, and our bags showed up at our room less then 2 hours later which was great. The food on board was terrible. Their only saving grace was Guy's Burger Bar and the Blue Iguana which I had one of the best burrito's I've ever had in my life. We, as well as MANY other people got lost trying to find the Inspiration Dining Room our first night and after going up and across the whole ship multiple times we finally made it, only to be met with flavorless food. I ordered the Spring Rolls for an appetizer which literally tasted like nothing, and the steak and potatoes for my main. The steak wasn't seasoned at all, the potato wasn't even cut open, just a whole potato plopped on a plate which when opened was dry, and two Broccoli florets which, you guessed it, were not seasoned. Needless to say that was the one and only time we dined there. The buffet was better, but not by much so most nights we either got burgers or Pizza from Pizza Pirate. I might even go out and say the desserts were worse then the main meals. While we did find a few very nice crew members, Luz by the pool and in the Micado Lounge, and Marco, as well as Brad who was part of the Fun Squad, we found that the crew wasn't that friendly or helpful, and sometimes it even seemed as if we were bothering bartenders when ordering a drink. I will say though, that besides the one bartender that worked in the Romeo and Juliette Lounge, all of them made fantastic drinks! Raynold in the atrium bar made insanely good Espresso Martini's and the Guava Margarita at the Tequila Bar by the pool was fantastic. We really just wanted to go to the beach so we did a couple of beach transfer excursions. In Freeport we did the Beach Getaway with drinks included. We were met with a beach filled with just regular plastic chairs (not beach/lounge chairs) and some pretty subpar drinks. We did get a beautiful day though and the music was almost as entertaining as watching all of the drunk people dancing. In Nassau we did the Biltmore Island Beach Getaway. It was a beautiful island and they had normal beach chairs and umbrella's set up for you. The food/drinks were pricey but it was a very relaxing day. We also had access to a pool, and we got to watch the sting ray and dolphin experience if we wanted to. I'd say this was the better of the two excursions we did, and definitely worth the money. Entertainment on the ship was minimal. We really enjoyed the performers at the Diva's/80's Night shows. They were incredible! We went to one comedy show which was ok but nothing spectacular. But other then that it was just a lot of trivia and "beauty experiences" that were just really set up there to get you to purchase a spa day or items sold on board. We went to Karaoke every night and that was really fun. One night we went to the Jekyll and Hyde Nightclub. It was ok but nothing fantastic. The pool was cold every day, and the Jacuzzi's near the pool were filled with kids and because of that they weren't allowed to have the Jacuzzi temperature set to what you'd expect, so it was just luke warm water. The Jacuzzi's in the Serenity area were nice and hot, but usually packed with people because most days only one of them were open. We did have a lot of fun on the slides, which were probably meant just for kids but we're kids at heart! The elevators were SLOW. We were lucky enough to not have anyone in our party that needed to use them so we took the stairs most of the time to save us waiting 10 minutes for an elevator to come. I was also disappointed in that there was nowhere to just grab a snack. Sometimes you just need a bag of chips or a piece of fruit and every other cruise I've been on there's been random places to just grab something real fast but not on this one. All of the food is in one spot and besides the fro-yo machine they didn't have anything that I'd consider just a small snack. We ordered breakfast through room service one morning and half of our order didn't come, and the other half was wrong, so I don't recommend that. Breakfast at the buffet was pretty decent so I would for sure make the trek up to deck 10 for that. Our last day at sea was VERY rocky. I know that Carnival can't control the weather but the captain did say that we'd be back to normal by the evening and we definately were not, nor were there any updates on when we would be. People were throwing up everywhere and it was very hard to walk down the stairs or even just walk around without the threat of falling down. We did find after a while that the middle of the ship, especially outside, was better then anywhere else on the ship, we just wish someone told us that sooner. We did get the drink package, and it was nice to not have to worry about how much we were spending. I liked that it included the coffee bar, milkshakes, soda and bottles of water. There was a 15 drink maximum and while we never hit that mark we met some people who had and they were for sure cut off, however they could still purchase more drinks if they wanted to. For me the package probably cost about what I would of spent if I didn't have it, so it was nice to just not have that worry of what my bill would be come the end of the cruise. I splurged and scheduled a massage that was good but not worth the price. Also, what they don't tell you is they automatically charge you an 18% gratiuity. While I was prepared to tip anyway, I'm sure that could catch some people off guard, like the woman in front of me in line who had already given her massage therapist a $20 cash tip and then was met with another $20 charge on her sail and sign card. I did have to fight for it, but I managed to get them to reimburse my friend who missed her massage since she was throwing up all day from the rocky seas. It took some convincing but I'm glad that they came to their senses and refunded her. Disembarkment was a mess. We had to be out of our rooms at 8:30 and we chose to take our luggage with us. It took us almost 2 hours in all of the lines we had to stand in to get off the ship, then the line to get through customs. Communication on this ship was not good at all. We had to go to guest services multiple times to ask questions that probably should of been communicated to us. All in all the cruise itself was "Just Alright". It was nice to be away and in nice weather and not having to go to work, but I would never cruise with Carnival again. Even though we got a pretty good deal on the cruise, and our expectations were low, it still was kind of a disappointment. It's what you make of it though, and we all still had a great time with each other. Next time, we'll spend a little extra money and go with another cruise line. Read Less
Sail Date: February 2019
Embarkation and disembarkation was very easy..I would recommend FTTF.. Cabin and luggage were ready when you board.. The ship was beautifully maintained.The cabin was very cozy,comfy bed.Our steward Gusti kept the room clean.Cam the cruise ... Read More
Embarkation and disembarkation was very easy..I would recommend FTTF.. Cabin and luggage were ready when you board.. The ship was beautifully maintained.The cabin was very cozy,comfy bed.Our steward Gusti kept the room clean.Cam the cruise director was awesome, he was very entertaining and energetic..Enjoyed the game shows,fun squad had lots of energy as well..There was a variety of places to eat..So many activities to choose from.. Trivia,karaoke,comedy shows.etc.. Ports were easy on and off.Freeport is mostly industrial so I'd recommend doing an excursion. We did The Grand Bahama tour,the bus driver Warren G and guide Keno made the tour fun, gave us history about the island went to Taino Beach as part of the tour and it was very beautiful,Lucaya market was great,enjoyed the conch fritters.. We didn't do any excursions in Nassau, We walked the straw market,queens staircase and fort fin castle.. the locals were very friendly.. Beautiful blue water,great food.. I would definitely do this cruise again and highly recommend as well.. Read Less
Sail Date: February 2019
This was my first cruise ever. 30 years old, surprised my husband for his 30th bday this week. Decided to take my 5 yr old along with us. Trip was Miami to key west to Cozumel and back to Miami. I’m surprised I’m the first one to ... Read More
This was my first cruise ever. 30 years old, surprised my husband for his 30th bday this week. Decided to take my 5 yr old along with us. Trip was Miami to key west to Cozumel and back to Miami. I’m surprised I’m the first one to review because we just got off the ship today but it was a hell of an experience! Being my first cruise I didn’t know what to expect. But we traveled from NC(13hr trio to Miami) ONLY because I didn’t want to go to the Bahamas through Charleston. I purposely drove the extra 10hrs to go further south. Well Key west was ok. Just shops and restaurants. Second day should have been Cozumel but we were woken at 6:30am with an intercom call that we had to reroute to Nassau due to a crew member being hurt and needing no to be airlifted. So Nassau was the last place I wanted to visit, hence the drive to Miami. Nassau was dirty, boring, much cheaper trip than a Cozumel trip, so I believe I should be refunded in some way. But the kicker is...we were woke up at 3am this morning by people yelling “fire!!!” Outside our room. Ship was on fire on our hallway, the whole floor 6 was evacuated to the Lido deck. I had to wake my 5yr old up, with lifejackets fearing for our lives! They handed out blankets and we were made to wait. We were there til 5:30am so of course we didn’t get a bit of sleep to begin this 13hr trip home. Our room smelled horrible of smoke and our kid has lung issues so we should have never been sent back to the rooms. (Had to get luggage and had three hours to kill til we docked). Then when leaving, floor 6(who was up since 3am due to a fire!) was not priority to get off the ship. We should have been pushed first because we have had a terrible night, no sleep...but I felt like we just got kicked to the curb and were made to sit on the deck waiting for our floor to be called. Rude. Being my first time cruising, I will prob never go thru carnival again. Ever. Unless they apologize in some way and offer some sort of compensation for one of the worst experiences of my life! Read Less
Sail Date: February 2019
Would never recommend to anyone to take this cruise. The ship is clean, but worn. The rooms are fine for a quick three day cruise. The staff was friendly and kept things cleaned and replenished. They only do room service once a day, but ... Read More
Would never recommend to anyone to take this cruise. The ship is clean, but worn. The rooms are fine for a quick three day cruise. The staff was friendly and kept things cleaned and replenished. They only do room service once a day, but for a short trip that was ok. We opted for mornings. The food was mediocre. They didn’t change the buffet offerings. They did have a Mandorin, pizza, bbq and burger station, but with the exception of the pizza station (another story), they closed at 5-6pm for the evening. Then your only food option was the buffet or dining hall. All day you could get pizza, however it was small 10” personal pizzas made in small quantities, and cut in half. Kind of made to order, but really slow, and had long lines. Their drinks are expensive, and they add a gratuity to each drink. Depending on your drinking habits the package CHEERS, maybe a better deal. We didn’t purchase but we’re way under had we purchased. They make both people in a room buy it, and if one doesn’t drink, you’re screwed. Embarking went well, and organized, however disembarking has a lot of room for improvement. They made provisions for wheeled chair people, but people with canes were pretty much on their own. We finally asked because two members of our party couldn’t walk the distance and a staff person cut us in line. There were lots of groups, wedding parties, bachelor groups, and mostly was an under 40 crowd. They do have an adult only area which we discovered on the day of the Bahamas, so we stayed on ship and enjoyed the area. They have a huge bottled water in your room and charge $3:95 to use it. That’s pathetic. Bottled water is so cheap, they should be giving them to each room. The band Blue Wave was very good. They are almost too talented for this ship, they were very entertaining. The first day out to sea they had dancing on the pool deck, they shot off streamers which went up and into the ocean. I was pretty appalled by that. That is an unnecessary activity. Personally this is one of the worst cruises I’ve ever been on. It was just a three day get away, but next time I will go on another line. Read Less
Sail Date: February 2019
The cruise was so much fun! There was a big group of family and the staff was very accommodating! We had so much fun! Harold my room attendant was so nice and helpful!! Hong our waiter was funny and very sweet to us! Definitely made my ... Read More
The cruise was so much fun! There was a big group of family and the staff was very accommodating! We had so much fun! Harold my room attendant was so nice and helpful!! Hong our waiter was funny and very sweet to us! Definitely made my vacation so awesome ! I will never forget this great experience! Room was clean and ship ride was smooth!! I would definitely do this again!!!! This was my first cruise and I was very happy with the whole experience. My family and I had such a great time spending the time together. The food was awesome!! Couldnt get eneough of the guys burgers!!! Everything was delicious!!! Rooms were stocked with towels and the animals made out of towels were a fun touch! Slept really well on the comfy beds!! Asked for extra pillows and got them! Me and my family are definitely considering another cruise vacation in the future! Read Less
Sail Date: February 2019
Restaurants: Food was horrible. The Buffet(s) was closed almost every time I went to it (5:15pm, 7:15am, 6pm, normal times) The Guy's burgers were good but the rest sucked. I ate soft ice cream with a fork, got served a warm coke ... Read More
Restaurants: Food was horrible. The Buffet(s) was closed almost every time I went to it (5:15pm, 7:15am, 6pm, normal times) The Guy's burgers were good but the rest sucked. I ate soft ice cream with a fork, got served a warm coke with 4 ice cubes, I had a flat iron steak that was as tough and tasted like a boot sole, the service was atrocious and I waited well over an hour in the dinning room for pasta which tasted like it was prepared 2 weeks earlier from a can. Bars: they close early so there's no way to get 15 drinks from you Cheers Package, there's not enough time in the day. You have an 18% gratuity included but if you don't tip, they aren't coming back. The Casino Bar stays open late but it's tiny and the only bar open so it takes even longer to get a drink. Shows: I'm not big on shows but most people we talked to liked them generally. Princess Cays, Nice, beautiful, same crew as the ship so service was bad and we had to pay for all drinks and tips and the lunch was long line and dry hamburger (1). Ship: Nice weather and smooth till we headed home and with a 60 mph wind we go tossed around. Boarding and Debarkation was fairly easy. I will never, ever, never set foot on the Carnival Ecstasy again, Read Less
Sail Date: February 2019
I'll break this review into two parts, (1) the good, and (2) the criticism: The good: - Service. The service and staff were amazing. Friendly, engaging, great with our children, and overall professionals. - Camp Ocean. The ... Read More
I'll break this review into two parts, (1) the good, and (2) the criticism: The good: - Service. The service and staff were amazing. Friendly, engaging, great with our children, and overall professionals. - Camp Ocean. The camp ocean children servoces were great. We feel bad about placing our children in these types of settings; however, after their first visit -- they wanted to go back. The staff were friendly, professional, and great with our 5 and 9 year old daughters. - Food. The food in the Main dining areas was incredible. We all tried exotic foods we'd never order in a restaurant (e.g., rabbit, escargot). The food was well prepared and the presentation was high end. - Disembarking. The Disembarking process was organized and speedy. - Cruise director and selling. The cruise director, Marty, was great. Unlike some of our other cruise experiences, there was little selling pressure. We enjoyed the freedom from pressure to buy or provide extra tips during the trip. Now for the criticism. To be clear, I'm trying to be fair given the age of the ship and factors in and out of the crew's control. - The ship. This is a nearly 30 year old ship, which obviously has undergone some upgrades over the years. Nevertheless, she's pretty worn. The dining areas are out of the late 1980s. There are areas of weather wear and corrosion. The outside areas are small and offer limited water space (e.g., spa, pool) given the passenger load. The port. This ships sails out of Mobile, AL. Embarkation was a nightmare. The parking area is at the end of a traffic funnel, situated on the far side of active railroad tracks. This made for wild traffic (nearly 2 hours). Entertainment. The venues on this ship are akin to a holiday inn meeting room. They're just not modern. The acts offered were well done, however. I'd like more variety, but it wasn't enough to really complain about. Smoking. This was the worst aspect of this ship. The casino and adjoining bar are mid ship, near the mid ship stairway and elevator bank. The ventilation is poor or non exisitant, making the entirety of the center of the ship a smelly, smoke-filled space (from deck 4 through to deck 9. For a family friendly ship, this was a major drawback. There was no escape from the smoke. Here are a few more obtuse items that the crew really couldn't control... But big carnaval could have done better. The arriving passengers were delayed a few hours due to fog. This delayed our boarding from 12pm to 6pm. The fog also delayed our embarkation ~24 hours. Interestingly, during the warmest and clearest part of the following day... we did not embark. Fantasy embarked closer to 3pm.... after the fog rolled back in heavy (heavier than the previous day and night). It was interesting we could leave the port in this heavy fog... but we did. In the end, our boarding was delayed half a day and we lost a port of call. Carnival refunded shore excursions and port fees. This was an unfortunate and frustrating experience. The passengers. Cruises tend to yield a good cross section of America and, inevitably, some drunks and jokers. For those more conservative parents, these aren't attractive attributes in close quarters. This was certainly true of this cruise. There were a fair share of drunks exposing a bit too much, dancing in what I believe they percieved as sexy, and throwing their children in the one pool everyone shared. Some of this was driven by games hosted by the cruise (e.g., hair chest competition... Where contestants had their chest hair pulled, naked torso smelled, and butt slapped by three lady strangers on stage). I'd sail Carnaval again... But not from Mobile or on Fantasy. Read Less
Sail Date: February 2019
I deliberately chose Progreso/Cozumel so I could see Chichen Itza outside of Progreso. The ship's name proved appropriate because seeing the city on this cruise, as on my last scheduled one, remained a fantasy; Progreso was cancelled ... Read More
I deliberately chose Progreso/Cozumel so I could see Chichen Itza outside of Progreso. The ship's name proved appropriate because seeing the city on this cruise, as on my last scheduled one, remained a fantasy; Progreso was cancelled because of fog that kept us in Mobile's port the first evening and the entire next day. Carnival may not responsible for weather, but I remain very disappointed to miss the Mayan pyramid. More than once food served on the Lido deck was tepid at best. Food from the dining rooms was hot but nothing much past average. What was served could be unusual fare, but preparation often fell flat, though I concede that desserts were delicious. Despite my disillusionment with some of the food, Zoe, Yan, and Alit took excellent care of table # 380. They were so friendly and polite, taking care of our every need, and called each of us by name. Our steward Artawa on 6 was equally so and impressed me as he greeted my cabin mate and me by name in the hall more than once. He always had our room ready by the time we returned to it. Beds were comfortable, but overall, the room looked "tired" and in need of a makeover. (I'll settle for its current state rather than pay an increased fare, however). Most frustrating was just the one outlet to accommodate two cell phones and an outlet in the bathroom that did not work. I attended two seminars on 12 with Sebastian and a second excellent instructor. Though this cruise had some issues, I give the entire staff kudos for being topnotch, and I hope to try again to finally get to Progreso! Read Less
Sail Date: February 2019
Going to list the overall cruise in sections: 1. Day 1 (Disembark) – Cruise launch was great no complaints. 2. Day 2 (Fun At Sea) – Nothing to say about this day. 3. Day 3 (Half Moon Cape) - I woke up by a loud banging and ... Read More
Going to list the overall cruise in sections: 1. Day 1 (Disembark) – Cruise launch was great no complaints. 2. Day 2 (Fun At Sea) – Nothing to say about this day. 3. Day 3 (Half Moon Cape) - I woke up by a loud banging and power drill noise from Deck 0 where the ship crew stay around 7 – 7:30 AM in the morning and continued throughout the day. Dismissed it because we had a good time Half-Moon Cape. Went to the service desk kiosk to check our sail & sign cards balance for our cabin and found a unannounced “Gratitude” fee for each person in the room which came out to $108 dollars. Talked with the service desk crew in this order: 1. First person we talked to mentioned that we had to pay this because the whole crew gets this tip (not true) for services rendered. 2. Second and last person helped us remove the charge entirely from our cabin. This shouldn’t take two attempts to remove this charge including if you’re already tipping the crew via cash already. 4. Day 4 (Nassau) – My wife and myself were both woke up by the loud bagging around 6:30 AM and I was not happy with this. Called room service about it and they said they will investigate it. Within a couple of minutes, I hear the intercom go off about two or three times for only the crew to hear without waking up all the guests on the ship and the noise stopped. Few minutes after that the room service manager came to the door wanted to investigate the room for the noise, told her that it already stopped and asked her if she called somebody about it because after a few minutes I got off the phone with her the noise stopped. She didn’t answer my question and said “Sir, it’s impossible for the crew to be working at 6:30 AM because they start working at 8 AM” and left which made me very not happy. Some time in the afternoon she called us back and said she was sorry about what we went through and gave us six $10 coupons for buying drinks which was nice, so we let it go. Nassau was a big disappointment since it’s all about shopping here or going to the amusement water park so didn’t have much relaxation or fun on this one. 5. Day 5 (Miami) – At 5:45 AM we got the loud noise once again which woke us up yet again. My wife was very angry and started stomping on the floor to make them stop which they did for a bit, but they started again in short multiple bursts so we couldn’t sleep at all. Got off the ship very tired. Overall – It was fun for a couple of days up to the Half Moon Cape but after that it was poor experience. Also, Randy Rose (Director of Entertainment) really needs to not reuse the same songs\ dancing routines in the Disembark Party & Nassau - Mega party…FYI…CHANGE IT UP. Another advise Randy, don’t dance in front of the guests while they’re getting off the ship on the last day from the long trip, the rest of the crew is maintaining a professional atmosphere saying goodbye to everyone except for yourself. COME ON! Read Less
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