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2 Helpful Votes
Sail Date: March 2019
My friend and I had both lost our husbands and wanted a relaxing holiday in the sun. I had previously cruised with Celebrity and when an offer came for Azamara Journey we booked immediately. From start to finish it was brilliant. We ... Read More
My friend and I had both lost our husbands and wanted a relaxing holiday in the sun. I had previously cruised with Celebrity and when an offer came for Azamara Journey we booked immediately. From start to finish it was brilliant. We loved the outside eating areas, the friendly service,the food ,the staff (especially our cabin staff of 7022 and bartenders Paul and Jestin) Embarkation was easy. The Captain and the Cruise Director had brilliant repartee. The ship is great. We loved it because it was small. Our cabin was excellent and breakfast on the balcony was a real treat . The food was superb and we felt no need to eat in the specialty restaurants. The all inclusive drinks package gave us all we wanted. We didn’t organise shore excursions by choice and just wandered around the ports where we were docked or tendered. We arranged a shore excursion on the last day to the Everglades before transportation to the airport and that worked well .It was lovely that the Captain wished us a safe journey at the end of the trip . We could find nothing to fault . The reggae concert was an experience as was the white night party . Value for money -what can I say? I don’t know how they made a profit . Would we go again ? Try stopping us!!! Read Less
2 Helpful Votes
Sail Date: March 2019
After years of traveling at this time of year on Celebrity, HA, and Royal, we decided to try a different experience with Azamara. We are a couple in our early 50s, and traveled with my parents. Overall - we loved it! The smaller ship ... Read More
After years of traveling at this time of year on Celebrity, HA, and Royal, we decided to try a different experience with Azamara. We are a couple in our early 50s, and traveled with my parents. Overall - we loved it! The smaller ship resulted in excellent service. Staff remembered our names, what we like to order, our cabin number, etc. We met some lovely people, and played trivia with a fun team we met every day. It was nice to bump into friendly faces around the ship. It was great to have a small number of passengers - we never had to wait long for anything. Not many crowds or lines, Embarkation and disembarkation were a breeze. The ship was beautiful, very classic in the décor. The cabin was ample in storage and comfort. We had a standard balcony cabin. The shower was stupid! We'd read the reviews and knew what the expect, but it was hard to navigate the tight space and shower curtain. I made it work, my husband flooded the bathroom. :) We found the Azamara experience really excellent. We loved the food in Discoveries and in buffet. We ate one meal in Aqualina and one meal in Prime C. With a very few missteps, the food was wonderful. The specialty dining was well worth the extra fee. The crew did an amazing job. It was pretty wonderful to see the captain around, and the officers. I've never cruised where they were so visible and a part of the experience. The entertainment was very good. They gave it their all! There's not really room for a big production show. It is an intimate space. I wish there was a bit more leveling for better viewing in the cabaret lounge, but we always enjoyed the shows and entertainers. The Azamazing evening was fantastic! We really didn't know what to expect and the top notch Third World reggae experience was so impressive. We loved it. We didn't do any ship excursions. I did spend time in the fitness center, and took a few spinning classes. I also had a nice massage in the spa. We really loved the extras that Azamara provides. The White Night party was really fun. We chose to eat in Discoveries, verus the buffet, but then hit the deck for music and dancing. The chocolate buffet was also pretty unbelievable! We aren't usually huge eaters, so buffets aren't our thing, but this was so beautiful and such great variety. The brunch was a fun experience, too. Overall, we would definitely do Azamara again. We are still working, so finding the right itinerary and timing may take a while, but we will be back. Read Less
Sail Date: February 2019
I have sailed on Norwegian, Holland America, Princess, Viking, Cunard, Celebrity and this was the most disappointing cruise of those listed. The pricepoint was similar to Viking but the overall experience was not up to that stand The ... Read More
I have sailed on Norwegian, Holland America, Princess, Viking, Cunard, Celebrity and this was the most disappointing cruise of those listed. The pricepoint was similar to Viking but the overall experience was not up to that stand The embarkation and disembarkation went very smoothly. We were separated from the masses joining the other ship in port and were ushered onto the ship with little delay. Cabin: Rather small, 2 people cannot navigate around the bed at the same time. Balcony also narrow and small. Bathroom very small and shower is very tiny & uncomfortable. Difficult to get cold water. Service: Staff are very friendly but service is spotty. Service in the Discovery Restaurant is very good, as was our cabin steward. It was difficult to get service in the Living Room between 4 and 5 p.m. The servers are trained to pick up empty dishes but are not trained to keep an eye out for passengers when they arrive in their area. Dining: Food and service was excellent. However, hours were inadequate. Breakfast ended at 10 a.m. Lunch did not start until 11:30 a.m. and ended at 1:30 p.m. We complained about the hours and an officer found me on the ship to address my concerns, which was impressive. Excursions: The shore excursion to Montevideo, Uruguay was a disappointment. The guide had little command of English, and she was ill prepared. We asked her for the itinerary and she said that she didn’t know. The lunch we were given was disgusting – the filet mignon was a thin breaded strip of beef. Not much effort was put into explaining all the sites. We were left to our own devices at the art museum. Entertainment: Entertainment was very good. The Azmazing night at the Solis Theater in Montevideo was excellent but very short. The Azmazing Night and the Officers' Barbeque were excellent. Enrichment lecture with Dr. Palmer was dull and boring. Read Less
2 Helpful Votes
Sail Date: February 2019
It is inexplicable why Azamara, when they drydocked the new to them Pursuit, did not add a pool heater. Although the pools on all the Old Renaissance ships are small and oddly shaped with their two whirlpools “pinching” the pool in the ... Read More
It is inexplicable why Azamara, when they drydocked the new to them Pursuit, did not add a pool heater. Although the pools on all the Old Renaissance ships are small and oddly shaped with their two whirlpools “pinching” the pool in the middle, Oceania made sure to add pool heaters, Azamara apparently cheaper out leaving the pool only functional for most when it is in the tropics. When we were quite surprised and commented to the in service staff we got shrugs and told that is how all the Azamara ships are. So if swimming is important to you as it is to us, beware you probably should choose a different cruise line Having said this, the staff are generally good, the staff/guest ratio and cabins fine (although like all R class ships on the small side. ,. Although I have heard from others that the food on Oceania ships are better, having been on both, I would rate them about the same with the exception of the smaller specialty restaurants on Oceania are free whereas the specialty restaurants on Azamara cost $30 each.3 for $70. On the other hand they have one free outing on shore which Oceania lacks....so on balance....unless you are a swimmer, or like the more frequent activities scheduled regularly on Oceania cruises or simply want to stretch out in a properly heated pool I would rate the two lines about the same...at least in their R class ships...with an edge to Oceania’s slightly larger Marina/Riviera and an edge to them if you are on a longer voyage as the costs of specialty dining in Azamara would more than offset one night’s activity. Read Less
1 Helpful Vote
Sail Date: February 2019
Heading north to Brazil from Buenos Aires on the 2nd leg of our cruise, we made another stop at Montevideo. This allowed us to explore some of the museums such as the Government House in depth with exhibits of Uruguayan history. The ... Read More
Heading north to Brazil from Buenos Aires on the 2nd leg of our cruise, we made another stop at Montevideo. This allowed us to explore some of the museums such as the Government House in depth with exhibits of Uruguayan history. The “Azamazing Evening” tonight was at the Teatro Solis – one of the early opera houses in South America. The show was developed and staged just for Azamara. Our next stop was Santos – the seaport for San Paulo and the largest city in the western hemisphere. We decided not to take the two hour drive to San Paulo and saw the local sights in Santos including the coffee auction house (coffee was the major export here in the past) and the funicular to the former casino atop Monte Serrat. (Gambling was outlawed in the 40's.) We stopped at Ilhabela (“beautiful island”) once a hideout of smugglers and pirates. We stopped at the Agua Branca waterfall that once supplied electricity to the region. Our next stop was Buzios – a beach peninsula not far from Rio originally a shipment point for gold to Portugal and later frequented by Bridget Bardot and her Brazilian boyfriend. It was here that the paparazzi spotted her and put the place on the jet set map. Also saw where South America and Africa split into separate continents hundreds of million years ago We spent three days in Rio de Janeiro during the final days of Carnival. After docking in perhaps the most scenic harbor in the world, in addition to the mandatory sights – Sugar Loaf mountain, Corcovado (Christ the Redeemer), Ipanema and Copacabana beaches – we did tour the center of the city. The highlight was the final night of Carnival at the Sambadrome – a once in a lifetime experience not to be missed. Starting at 9 p.m. and continuing until 7 a.m., seven samba schools compete for the top prize. Each group consisting of up to four or five thousand people have an hour to parade. Each group has several elaborate floats, marching bands and dancers. We then sailed back to Buenos Aires for another day of touring on our own through downtown and stopping at an art museum in Recoleta. As beautiful as Buenos Aires still is, it is sad to see the gradual decline even in the last ten years. Rampant inflation has caused closing of the zoo. Many rich in Recoleta can’t afford to garage their cars so they park them on the streets. A newspaper headline noted that inflation had been 7% in a recent week. We then flew to Iguazu Falls near the border of Argentina, Brazil and Paraguay. It consists of about 270 mostly double cataract falls stretching for around a mile. From the Argentinean side, it took all day to see the myriad viewpoints, primarily looking down at the falls. The second day was spent on the Brazilian side looking up at the highlights such as Devils Throat. Compared with Niagara Falls (Canada & US - short) and Victoria Falls (Zimbabwe Africa – too misty to see at high water) ), Iguazu tops the list. Flew home from Iguazu to Miami via San Paulo. Some final thoughts. Although it is always nice to see Buenos Aires, the highlights of this trip were the natural beauty of the Chilean fjords (go before the glaciers melt!) and Carnival in Rio (the most elaborate one in the world). Read Less
1 Helpful Vote
Sail Date: February 2019
chose for the ports to include NZ and Oz. over 15 nights 5 shows were fairly good, but the 10 others were dire. They use a company called level 54 who are shocking. many nights the audience only numbered about 30 out of 650+ ... Read More
chose for the ports to include NZ and Oz. over 15 nights 5 shows were fairly good, but the 10 others were dire. They use a company called level 54 who are shocking. many nights the audience only numbered about 30 out of 650+ passengers on board which pretty much sums it up. The tv films in the cabin were very old (eg under a tuscan sky) and went on repeat in the 2nd week which is inexcusable. If the weather had been poor then the sea days would have been very boring. Regular Azamara cruisers we talked to were disappointed and felt the cruise line is slipping in the same points we make above. on disembarkation we had to get off the ship by 9am even though our flight was in the afternoon! all other cruise lines we have used always allow you to stay on board after vacating your cabin rather than dump you at the airport! not impressed. Read Less
2 Helpful Votes
Sail Date: February 2019
We chose Azamara and this itinerary based on the recommendation of friends who did it a couple of years. ago. We too weren't notified of the change of embarkation point, but noticed the ship in the "wrong port" the night ... Read More
We chose Azamara and this itinerary based on the recommendation of friends who did it a couple of years. ago. We too weren't notified of the change of embarkation point, but noticed the ship in the "wrong port" the night before from the roof top bar of our hotel. Sailing on smaller ships is a great experience. More attention from crew and an altogether sense of community familiarity that just happens among the passengers. We had a balcony room, midship on the deck 6. It was very comfortable and the small shower was adequate. Because of weather or just being out and about we really didn't use the balcony much but it was nice to have. The crew was always attentive, the entertainment very, very good, and most meals were well prepared. However more attention should be given to timing and suggestions as when to eat in the dining rooms if you want to make a show. Any time after 7.15pm creates a rush. Prime C was a disappointment, the food was just ok, the service slow and the room needs to be refurbished. Aqualina though did not disappoint. My only other comment on the food was that there way too much. Something was always there, available and too inviting. We did several exercise classes. More thought needs to given to the space required as many were popular and people couldn't participate. However they were advertised as 45 minutes, but most were barely 30. The Amazing Evening in Melbourne was in a beautiful recital hall with a performance by a top Australian vocal artist. Very enjoyable. The White Night was well done, the production performers professional and personable. Dancing in the Living Room to the Sound Sensations became a nightly destination for us. The crossing to New Zealand was a day and a half of rough seas, but part of cruising. But we found there were too many sea days, especially when they were back to back. All the ports provided something to do, some more that others. Napier was special and unique with its art deco architecture. We don't do cruise sponsored shore excursions. We find better value and choice is always available at the port. Cruise lines ask you think about the environment when using towels, etc, but they don't do anything about the amount of newsletters, brochures, invitations and sale announcements they produce. There must be better and more efficient ways to communicate to your guests and cut down on paper useage. It was ridiculous on this cruise. Overall, there is no reason not to consider Azamara for fun and enjoyable experience. Read Less
Sail Date: February 2019
Itinerary is what counts and long port stays as well as Quest being a ship we sailed on previously. We love overnights in port so we have longer time in port. We use our ship as a hotel. We don't really care about casinos, shopping ... Read More
Itinerary is what counts and long port stays as well as Quest being a ship we sailed on previously. We love overnights in port so we have longer time in port. We use our ship as a hotel. We don't really care about casinos, shopping or entertainment on board. I want a lovely cabin, great bed and nice common areas. Having said that, the Quest is in need of an overhaul. I was shocked at the condition of our bathroom- its was a bit gross with putty in the bottom of the shower. Wallpaper in the shower??? Not a great idea. the good news- it is going to drydock after the cruise following our departure in Cairns- after it docks in Singapore and it needs it. My only complaint about the service was in the dining room and the buffet in the am- I had to beg for coffee refills and for water!!! Its hot in australia and I don't think on a ship the caliber of Quest I should have to run after waiters to get water or coffee. Otherwise, the service was great. Clearly there were newbees onboard in both areas that did not speak English very well and struggled in that regard. They frequently smiled, said yes and disappeared never to bring what I had asked for. And that is literally the worst thing that happened over the 29 days. Otherwise, the service is impeccable, attentive and the folks on board we traveled with were delightful. I had a really great time and I will say- we have already booked our next 30 days B2B cruise. It will be on Quest- I hope the refurb is still intact when we sail again. Read Less
Sail Date: February 2019
One of the reasons on deciding to do this cruise starting in Auckland was to meet up with a relative who emigrated to New Zealand back in the 70s. Mission accomplished! On the itinerary, there were several ports in Eastern Australia ... Read More
One of the reasons on deciding to do this cruise starting in Auckland was to meet up with a relative who emigrated to New Zealand back in the 70s. Mission accomplished! On the itinerary, there were several ports in Eastern Australia which we had not previously visited and by sailing back-to-back it afforded us the opportunity to explore ports within Indonesia, and revisit Singapore. Despite its age, the Ship looked in fine condition, and was wonderfully clean and well-presented. In fact, no different to our last cruise in October last year. Therefore, we were surprised to learn it was going into dry-dock for a week for refit/modifications in Singapore. Embarkation in Auckland went very smoothly. This was our third time on the Quest (and our fourth time with Azamara), and it was great to see some familiar faces among the staff when we came aboard. Can honestly say we've always found the staff on Azamara ships to be well-trained, courteous, and helpful, yet very friendly. They are indeed exceptional people so it is no wonder they are offered repeat contracts. The entertainment offered on the ship in the evening, (Cabaret Lounge), is not high on our list of priorities, much preferring instead to listen to the ship's talented musicians on board, individuals and groups, who frequent the different lounges. However, pleased to note the 10-minute short plays and then the four opera singers, have been superseded with the return of the ship's company of 'singers and dancers'. Praise be! Although, tongue in cheek, one of the opera singers is still on board in another guise? On this B2B cruise, we've had two AzAmazing evenings, two 'White Night' events, and then two 'Chocolate Buffets' - so, what's not to like? And, delicious food, always. Have booked further cruises for next year! Read Less
1 Helpful Vote
Sail Date: February 2019
We booked a back to back cruise on the Quest after enjoying a great cruise with Azamara from Singapore to Mumbai 2 years ago. We departed from Auckland on the 21.2.19 in a Club Ocean suite 7005. We were really impressed with the ground ... Read More
We booked a back to back cruise on the Quest after enjoying a great cruise with Azamara from Singapore to Mumbai 2 years ago. We departed from Auckland on the 21.2.19 in a Club Ocean suite 7005. We were really impressed with the ground staff at the terminal who were very helpful and were able to board the ship quickly. Our room was ready with a welcome bottle of Fizz. Once again it was immaculately clean.The bags arrived very quickly so we were able to unpack before exploring. As before we were incredibly impressed with all the staff throughout the ship. They were always friendly and helpful. Cruising around New Zealand was quite bumpy and we did miss the port of Gisborne because of the weather. We experienced quite a bad storm at sea the night before arriving into Wellington. Being on the front we know from experience that usually means you feel all the motion quite badly. The crew knew it was going to be stormy and offered over the announcement system a free acupuncture session the day prior to guests. My husband and I took advantage of this. It was a totally pain free and we never felt nauseous, so well worth trying. In Wellington we attended the Azamazing evening at the Cathedral which was fabulous and well organised. Throughout the trip all food in all restaurants and room service was fantastic - thank you chef Colin. It was still bumpy heading up the coast from Sydney so we missed the port of Mooloolaba. For missing the 2 ports we were promptly presented with a letter giving each cabin a 500 dollar on board spend for future cruises, which was appreciated. After that the seas did improve. At Cairns we stayed on board ready to start our next cruise. Very quickly those staying on were sorted with new cards. We had decided to try a owners suite on the back 6091 and the staff moved everything for us and we were unpacked well before lunch. Once again the suite was immaculate. All Suite stewards and Butlers were very professional and friendly and really worked hard to meet our expectations. For entertainment we felt the ship managed very well considering the size, age range and different nationalities. We enjoyed the quizzes, talks, and shows. The gifted musicians and singers work hard throughout to entertain the guests. The White parties are fun and I recommend arriving earlier to get a table. At both white nights it rained just after the music started and we were impressed to see how quickly the staff moved the party indoors. The ships announcements were helpful and informative, we did feel very safe on board throughout our cruise. We were impressed at how quickly we were able to get on and off the ship, the security staff were very efficient. My husband used the gym on all sea days and found the equipment clean and well cared for. I used the spa once, I enjoyed the experience but would agree with other comments that it is very over priced -which may stop me using it in future. We did do some Azamara organised excursions. As usual we found them excellent, maybe a little pricey but the standards were very high and we felt very well cared for. Disembarkation was in Singapore and the ship was then off for a refit. One small criticism is that once we arrived into Singapore at lunchtime the day prior to leaving. The focus did seem to move from cruising to refitting. However this really was a fabulous stay on a great ship and I already have my next Azamara cruise booked. in case you are wondering we preferred the Club Ocean Suite at the front. Read Less
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