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2 Helpful Votes
Sail Date: December 2017
Recommended by friends. Very disappointed with the wines. I’ve been told how good they were in the past but I know other passengers were disappointed also. I have booked another cruise and giving Azamara another chance to improve ... Read More
Recommended by friends. Very disappointed with the wines. I’ve been told how good they were in the past but I know other passengers were disappointed also. I have booked another cruise and giving Azamara another chance to improve their wines. Good Australian wines are not at all expensive. Apart from that I enjoyed the cruise with Azamara I like more than one day in ports and chose this cruise for that reason as well as the destinations. Eric de Gray is one one of your best assets. Edina in the restaurants was always so friendly and willing to serve us with a smile. Enjoyed Agnes Lee’s Bridge sessions. Our cabin was serviced to our expectations We could dine whenever we liked and sitting with different people in the Discovery Dining was so good. Our Excursion to Hanoi was a big disappointment. Azamazing evening was very good but too much food was offered at the venue. We had eaten on the ship and didn’t know there would be so much food offered. A waste of so much food as we didn’t have any. Read Less
1 Helpful Vote
Sail Date: December 2017
We chose this trip as we wanted to spend Christmas doing something different, and wanted to see a bit of SE Asia. We’ve previously cruised a few times with Celebrity (which we loved) & once with Silversea (ditto). We really ... Read More
We chose this trip as we wanted to spend Christmas doing something different, and wanted to see a bit of SE Asia. We’ve previously cruised a few times with Celebrity (which we loved) & once with Silversea (ditto). We really enjoyed every aspect of the cruise, including some we weren’t sure about when we booked - did we REALLY want to spend 2 nights in Halong Bay, or get up before dawn to see the floating market near Bangkok, etc.? Well, the answer is that we did, and thought the whole thing was fantastic. Almost everyone onboard and on this forum rates the crew very highly, and we agree. It was a revelation to see so much of the Captain, who seemed to be everywhere & keeping an eye on what was happening. Also Eric de Gray did a fantastic job both as a performer and in organising things like the really memorable & highly organised Azamazing evening. Credits too to the band, who seemed to be able to play anything, at any & all times. We had some issues with our stateroom (see below), but all in all, the few downsides of this cruise were more than outweighed by the many great aspects, and we would strongly recommend a cruise on Azamara Journey. Read Less
Sail Date: December 2017
This was our 3rd Azamara cruise and we eagerly anticipated the opportunity to celebrate Christmas & New Year on board Azamara Journey. Embarkation in Hongkong was one of the easiest we have ever experienced. Our hotel (Marco Polo) ... Read More
This was our 3rd Azamara cruise and we eagerly anticipated the opportunity to celebrate Christmas & New Year on board Azamara Journey. Embarkation in Hongkong was one of the easiest we have ever experienced. Our hotel (Marco Polo) was linked by a new shopping centre walkway to the new cruise terminal but as the immigration hall was not in operation Azamara arranged on board processing. We arrived at midday. Within half an hour we were enjoying a welcome drink and buffet lunch in Windows. Our ocean view stateroom on deck 4 was ready at 1.30pm and our luggage arrived almost immediately. We were welcomed by our steward Danny and his assistant Agostino who gave us excellent service throughout the cruise. We were only a small group (26 people) for The Cruise Critic Meet & Mingle cocktail party but the Captain & senior staff still took the time to attend - we were impressed. A highlight prior to our 8.30pm departure was a grandstand view of the Victoria Harbour Symphony of Lights from the deck of Azamara Journey. Azamara has rigorous hygiene & sanitation protocols which were instituted for the first 4 days of the cruise (no self service of food & beverages) We avoided any outbreak of Norovirus & greatly appreciated the extra work & effort by all the crew. Service and food in Windows, Patio and Discoveries were all of a high standard. Captain Tysse and Cruise Director Eric de Grey were both brilliant always highly visible, friendly & superbly professional. As we expected the ship was tastefully decorated for Christmas. Christmas Eve (a sea day) was very festive. We had an excellent Christmas brunch and Christmas carols with Eric and the entertainment team. On Christmas Day we anchored in Halong Bay (a tender port) for an overnight stay. Anticipating an exciting program of Christmas Day celebrations we had booked a Halong Bay shore excursion for the following day. We did not want to miss out on any of the Christmas Day festivities (we also chose not to take the 3 hour drive to Hanoi). We were sadly disappointed! No special entertainment had been planned during the day - neither the piano or guitar entertainers. Discoveries restaurant was closed and Windows and the Patio only had their usual menu. The ship was like a morgue. A crew member said approximately 100 passengers remained on board expecting Christmas Day with all the trimmings. It was a non event until activities resumed with a Christmas quiz at 4pm. and Christmas dinner and very entertaining pantomime in the evening. I put in a written complaint expressing my dissatisfaction at the lack of a daytime Christmas Day program. I received a call from Hotel Director Heike Berdos. Her explanation was that as we were in port on Christmas Day It was the usual port day program and instead they had organised Christmas brunch & entertainment on Christmas Eve! I pointed out that a lot of passengers had come on this cruise to celebrate Christmas Day and also as we were in a tender port a lot of passengers either did not want to or were unable to go ashore. Some passengers were also disappointed with New Years Eve as a highlight in the marketing promotion was “see the New Years Eve fireworks in Saigon” a bit difficult as we left Saigon at 4pm! As the Captain had predicted the weather got rough once we were in open waters. However there was a great party mood on board and we all donned (courtesy of Azamara) our New Years Eve party hats and the entertainment staff had done a great job with the decorations. Despite the conditions the wait staff in Discoveries did a heroic job - not sure how the folks fared up on deck 10 in Aqualina and Prime C ! Like many others owing to the ships motion we never made it up to the Livingroom to see in the New Year. We enjoyed the Azamazing and White Night evenings which are a usual feature of an Azamara cruise however Christmas & New Years Eve cruises are marketed as premium cruises at premium prices and are regarded as an opportunity for a special celebration. Even on “low key” ships such as Azamara we expected a festive Christmas lunch. Read Less
Sail Date: December 2017
I did this cruise because I wanted to try a a smaller ship , I did enjoy less guests and found it to be more friendly, plus the extra nites in different ports. Liked the idea of there dress code. Our Cabin was ok although a little ... Read More
I did this cruise because I wanted to try a a smaller ship , I did enjoy less guests and found it to be more friendly, plus the extra nites in different ports. Liked the idea of there dress code. Our Cabin was ok although a little wider at the end of our beds would be nice, storage was adequate, beds and linen comfy. The bathroom like most ships a little small especially the shower.I thought the toiletries were very average. The entertainment was generally good, Eric helped make things more entertaining loved his jokes. Service was very good.. Shire excursions were a little expensive compared to some of the very good local tour Operators whom I found very professional . My biggest dissappointment of the whole trip was the quality of the house wines which we do pay for it is all in the price of the cruise. .The first and second evening at dinner the wines were undrinkable ,we spoke to the Maitre D who sent the bar manager who offered us other choices which were acceptable and they kept the same wines for us each nite. The quality of the house wines were a big hot topic with other guests on the cruise. I have booked another cruise on the Journey and look fordward to my 2 daily glasses of decent wine. Read Less
Sail Date: December 2017
We had never cruised With Azamara before however the idea of spending Xmas and New Year on a ship, cruising from Hong Kong to Singapore, with overnight stays at several ports was very compelling. We loved every moment of this cruise! ... Read More
We had never cruised With Azamara before however the idea of spending Xmas and New Year on a ship, cruising from Hong Kong to Singapore, with overnight stays at several ports was very compelling. We loved every moment of this cruise! The Captain was the most friendly, engaging captain we had ever encounted and this friendly, outgoing style was mirrored by the Hotel Manager and the Cruise Director. We could not fault the service and professionalism of any crew member. The Captain and Hotel Manager would often wave us off as we went ashore and all staff would echo the greeting, ‘Welcome Home’, on our return, There were many other highlights including: - the sail away from Hong Kong with its dazzling display of Xmas lights - the beautiful Xmas decorations throughout the ship - the shows and entertainment with the Cruise Director leading the way with his prodigious talent - New Years Eve dinner and show that went on to the wee hours and all guests looked resplendent in their Azamara hats and head dresses - New Years Day buffet - the Azamazing evening, a stunning show in Ho Chi Minh, with music, dance, fireworks, fashion parade and three giant screens displaying scenes from across Vietnam - the White Night deck party with great food and entertainment and the parade of staff - being able to cruise up the Saigon River to The heart of Ho Chi Minh City and up the Chao Phraya River to Bangkok - the Q&A sessions with the Captain, Hotel Manager and Cruise Director provided a deeper level of understanding and appreciation of the ship and it’s operations And much more!! We were sad to see this adventure come to an end and look forward to our next cruise with Azamara. Read Less
Sail Date: December 2017
We were supposed to go to St. Bart’s but shortly before departure we were notified they weren’t going there. Big disappointment! Another weak point of cruise was stop at Coco Cay. Ugly island, under construction. Way for cruise ... Read More
We were supposed to go to St. Bart’s but shortly before departure we were notified they weren’t going there. Big disappointment! Another weak point of cruise was stop at Coco Cay. Ugly island, under construction. Way for cruise line to save money. Total waste. Should be skipped. Another weak point was stop at Terre de Haut, Guadeloupe when we thought we were going to main island of Guadeloupe. Minimal reason to be there. Only slightly better than Coco Cay. Service on the Quest was uniformly great. Crew members were terrific. Captain and crew were very friendly and open to talking with everyone. They seem to really enjoy their jobs. Overall, the Entertainment was very good. New Years Eve party was really special. Great bridge instructors but should have been publicized more. Food was very good and plenty of nutritious options were available. Disembarkment announcements in Miami should have been more frequent. Read Less
1 Helpful Vote
Sail Date: December 2017
This was a fairly last minute decision to get away for Christmas/New Years, since we would have no family around this year. One major reason for choosing Azamara was based on our past 9 experiences with them - the exceedingly friendly ... Read More
This was a fairly last minute decision to get away for Christmas/New Years, since we would have no family around this year. One major reason for choosing Azamara was based on our past 9 experiences with them - the exceedingly friendly crew, officers and staff who make it like a home away from home! Everything was as wonderful as we remembered and the festivities onboard exceeded our expectations. The decorations were incredible, the special buffets and brunches spectacular, and the holiday parties great fun! For the most part, we felt the food was even better than on past cruises - couldn't help but wonder if that was because L.P. President/CEO was onboard :) Entertainment also seemed to be up a notch. This was our first post- "reimagined" Azamara cruise and we liked most of the changes that had been made. But, although that happened awhile ago by now, there are still lots of references to the "old" (previous) names of public areas (eg. Looking Glass) and to Pursuits (instead of Insider). It is perhaps my biggest gripe: the lack of attention to details in the written materials. One personal "negative" for me was that I found out the day before departure that I would have to abstain from alcohol for the duration of the cruise. While the wine, etc. flowed generously, it was somewhat challenging to feel I was getting the same "included" value. It would have been nice to have had the choice to spend the equivalent on something else. The fact that 3 of the ports on the itinerary, which we really wanted to go to, were replaced by "lesser" ones was very disappointing, but (mostly) understandable, given the circumstances. Read Less
Sail Date: December 2017
Just returned from a 2 week Christmas and New Year sailing in Caribbean on Azamara Quest. Wow, what can I say. Absolutely fantastic. We stayed 2 nights in Miami before sailing. Not overly impressed with South Beach, over-rated and very ... Read More
Just returned from a 2 week Christmas and New Year sailing in Caribbean on Azamara Quest. Wow, what can I say. Absolutely fantastic. We stayed 2 nights in Miami before sailing. Not overly impressed with South Beach, over-rated and very over priced, but did enjoy our time in Miami in general. Loved watching the famous Miami sunrise from the Beach and did the open top bus tours which was great and showed you the whole city. Would choose to stay downtown pre or post cruise in future. Beautiful mid size ship with lots of space. Fantastic facilities, food and drink options and very attentive staff. Basic alcoholic drinks, soda's etc are all included in price or you can upgrade for a larger selection of beers and top shelf spirits, but we didn;t bother as even the basic package offered smirnoff vodka, bombay sapphire gin etc and there was a different choice of 2 reds, 2 whites and 1 sparkling wine every day, so you never got bored of drinking the same every day. On board we opted for a club continent suite and were very impressed at the overall space and storage available. I have sailed on same sized ship before in a balcony cabin and found it very small and claustrophobic, and the bathroom/shower tiny but the club continent suite was fabulous with a larger bathroom with large double, glass shower, large double wardrobe, extra cupboard space and 3 huge drawers, with lots of worktop/desk space too. It also comes with lovely extras such as priority embarkation and disembarktion, free speciality dining reservations for whole voyage, packing and unpacking service, free laundry, access to spa terrace and a butler. There was entertainment of some sort on every night and i have to admit that my expectations were very low before sailing, as Azamara is renowned for many things, entertainment NOT being one of them, but was very pleasantly surprised at how good and varied it was. Being a smaller ship, it can get into ports, and/or better docking location than many of the larger ships and the variety and quality of excursions it offered was excellent. There was a great mix of people and ages on board too, although I would take a stab at the average age being about 60+ There were quite a number of single travellers as well as a large number of lgbt couples too. Overall extremely impressed with everything. Would I sail with Azamara again - ALREADY BOOKED :) Read Less
3 Helpful Votes
Sail Date: December 2017
This was our 4th Azamara cruise, first time on Quest. Journey and Quest are identical in looks but overall, we would say we slightly prefer Journey, mostly for the food. Not sure if the chefs move around from ship to ship, but we seemed to ... Read More
This was our 4th Azamara cruise, first time on Quest. Journey and Quest are identical in looks but overall, we would say we slightly prefer Journey, mostly for the food. Not sure if the chefs move around from ship to ship, but we seemed to have enjoyed our food immensely on Journey, particularly in the specialty restaurants, and would only rate the same restaurants average to good on Quest. Also, the staff on Journey seems to be a bit more organized. Many servers got our drink orders wrong with the exception of our dear friend, Mariano Costa, the best bartender at sea! He is a gem. Also, the cruise director and hotel director on Journey seem to be much more visible than the ones on Quest. Anyway, the ship was spotlessly clean, embarkation and debarkation were a breeze. Our ship was only 2/3 full so there was a ton of space and no waits for anything. The entertainment was pretty good, particularly, Teodor, the guitarist and the show staff who did a bang up job on all the nights. There were a lot more kids on this cruise which surprised us but it was nice to see them enjoying themselves. Just not sure why parents would choose this ship for little ones. Oh well, to each his own! We upgraded to a suite and enjoyed the extra amenities. Our butler, Xavier and our stewards Erwin and Mark were wonderful. It was great to have extra space, free internet, the 4 bottles of booze, afternoon tea and evening snacks and our laundry/ironing taken care of. They were very helpful and friendly, especially Erwin. The big issue we had was with LCV. We originally had $200 OBC and when we got on the ship, we had a letter stating we had $300 OBC. I assumed it was because we upgraded to the suite (at a cost of $398) so I decided to upgrade our over the water cabana on Labadee and to book a spa appointment to spend the OBCs. On the last day of the cruise, I noticed that we had a message on our phone. It was from the assistant purser telling us that they made an error and we only had $200 OBC. I sent my husband down to the front desk to discuss this but they refused to credit us, so I ended spending more than my allotted OBC. Mind you, they did leave a phone message, but the message light on the phone is tiny and they slipped all other notices under our door, so why not this one telling us about the error? I don't look at the phone that carefully on vacation! Anyway, I think they should have eaten the $100. There were a bunch of travel agents on the ship and when we told them about this, they all agreed that the LCV didn't do the right thing. It's little things like this that cause passengers to cease being loyal. The ports were OK. Tortola got swapped out for St. Kitts, due to the hurricanes. We had been to St. Kitts twice already but we spent the day at the Palms Court Gardens which was nice. St. Bart's was OK. Still a lot of stores closed in Gustavia. Shell Beach at sunset was nice. Labadee was great. We were the only ship in port so it was really uncrowded. We booked an over the water cabana at Barefoot Beach which was lovely. We had a cabana attendant who brought us lots of drinks. The ship sent us off with a lovely picnic basket loaded with food (probably could have fed 6 people and we were only 2!). The water was delightful. Everyone on the ship wished we could have stayed longer in Labadee! Overall, we had a great time. As usual, we met a lot of really nice people and relaxed. I'd like to try a Christmas/New Year's cruise next. We got a little taste of it with caroling, a Hanukkah celebration and saw the large gingerbread house that the chef made. Definitely got us in the holiday spirit! Read Less
Sail Date: December 2017
Having already enjoyed a Baltic cruise on Quest we were looking forward to seeing Singapore to Hongkong on Azamara Journey and we weren’t disappointed. The ship had just the right amount of Christmas decorations and tastefully done. ... Read More
Having already enjoyed a Baltic cruise on Quest we were looking forward to seeing Singapore to Hongkong on Azamara Journey and we weren’t disappointed. The ship had just the right amount of Christmas decorations and tastefully done. The food and service were just as good. We ate in all the restaurants, including Aquafina and Prime C and they were all excellent. The staff are always helpful and cheery. We didn’t catch all the shows but were happy with the ones we saw. The standard of singing, dancing and professionalism from such a small cast is top notch. Personally I wasn’t a fan of the violinist/comedienne. Her playing was superb but her brand of comedy didn’t appeal. However that was just personal taste as lots of others on board raved about her. I’d have been happy just to listen to her wonderful playing. Special mention must be made of Cruise Director Eric. He does a marvelous job and works so hard. As others have mentioned, the cabins are smallish but they have everything you need and are kept spotless by the cabin crew. A few people ate in some of the street markets and had gastro intestinal illness. The ship was immediately put on extra duties. You were not allowed to serve yourself from the buffets and crew were constantly out sanitizing door handles, banisters etc. The Captain kept us constantly updated on the situation and advice on how to avoid catching any infections. For us the best thing about this small ship is it’s capacity to take you to the centre of our destinations and this was nowhere more in evidence than in Bangkok and Ho Chi Minh city. We were docked in the city rather than 2 hours down the river. This combined with extra overnights allowed us maximum time to explore. Would we go with Azamara again? For quality and value for money we probably couldn’t beat it. Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Thank you Mrs Talkalot for submitting a cruise review. I was on this same voyage, Singapore-Hong Kong, and regret not meeting you. Or perhaps I did? We look forward to welcoming you back aboard soon!
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