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13 APT Cruise Reviews

We have done several river cruises up and down the Danube with different providers and APT was by far the least luxurious. A pleasant experience but not the luxury cruise we were expecting for the price charged and from our prior ... Read More
We have done several river cruises up and down the Danube with different providers and APT was by far the least luxurious. A pleasant experience but not the luxury cruise we were expecting for the price charged and from our prior experience. AmaBella is badly in need of refurbishment, some of the upholstery in the lounge is dirty and the dining room and lounge are dingy, with poorly placed seating. The “silver butler” we were expecting wasn’t actually a person, in order to get the silver butler service we had to call reception and they then sent the housekeeper to see what we wanted. We got the impression we were being annoying when we used the service so stopped. Many times the drink mixers were flat because the bar uses large plastic bottles of fizzy drinks rather than having a proper soda mixer and once opened they went flat fast, and don’t expect to have an Aperol Spritz on board, the whole of Europe might be drinking them but not on the AmaBella. There is only one coffee machine for the whole ship and it serves mediocre coffee. There was often a queue. Whilst our cabin was large and the double balconies excellent, the TV in the cabin was the smallest I have seen since in accommodation for years, you could barely see it from the bed and there were no on-demand movies. Bathroom toiletries, shampoo etc were only replaced once the empty container was put in the bin – I have never come across this before and it felt very penny pinching, if the body wash was in the shower you had to retrieve it to use at the basin. The bed was very small and hard and there was a lot of rattling and shaking when sailing at night. Take ear plugs. Tours are scheduled to suit the ship not the passengers. We found that often we were dropped off at one port and then bussed to the tour and onwards to the next port. This meant that there were too many long coach trips, for example when visiting Bucharest we were put ashore and taken on a 4 hour coach ride to the city while the ship continued to sail. The return ride to pick up the ship was only an hour because it was then at the closest port. The guests who were disembarking and being taken to the Bucharest airport or onwards also had to endure the 4 hour coach ride. This was completely unnecessary and made for a tedious and unpleasant day. On this same tour lunch was provided at a tourist restaurant and the food was absolutely dreadful, a most disgusting budget meal and not the fare we were paying a substantial amount of money for. One tour was advertised a “wine tour” but failed to mention the ¾ hour we would spend in a museum and the 20 minutes we would spend in a church before one session of wine tasting. When crossing the border at Mohacs the entire ship was woken at 6am for a passport check where we were forced to queue up in a long line in our pyjamas. I’m sorry but this is not luxury, and it did not happen with the other carrier we used on the same route. On arrival back in Budapest at the end of the tour we were told that the AmaBella would not be cruising up and down the Danube through the city to show us the city lights, but instead we were to be taken on a tourist boat along with the guests from the Ama ship parked alongside us (a much nicer, newer ship incidentally). So 2 shiploads of guests were crammed onto a tacky tourist boat with little outside viewing, a very inferior tour indeed. The best thing about the cruise was the staff who were exceptional. The food ranged from fabulous to dreadful but was on the whole pretty good. So to sum up I think APT are relying on repeat custom from prior APT guests (with an average age of “very old”) who do not realise that there are far better river cruising options available. If APT want to compete they need to lift their game significantly and stop the penny pinching, when people pay for luxury they expect to receive luxury. Read Less
Sail Date September 2019
Wanted to cruise the Douro River with a pre-cruise three day in Lisbon. Ama cancelled our flight, and rescheduled another one without telling us. I even had my boarding pass printed. Horrible customer service. Caused us to miss one of ... Read More
Wanted to cruise the Douro River with a pre-cruise three day in Lisbon. Ama cancelled our flight, and rescheduled another one without telling us. I even had my boarding pass printed. Horrible customer service. Caused us to miss one of the three days we were supposed to be in Lisbon. Lisbon was fantastic! Would definitely go back there. Great food and history. Once on the ship the room was very nice and had plenty of room and storage. Balcony was almost useless because we were either against the pier or another ship. Wish there was more cruising. We spent most the time tied up to land. Portugal was beautiful and the vineyards were great. Nice tours. The tour Director was very good and efficient. Food onboard was very good. Only beer or wine was included at lunch or dinner. Drinks were very pricey. Crew was friendly and efficient. Going through the locks was amazing. The weather was perfect; 70's to low 80's and sunny skies. Loved Portugal, hated Ama's poor customer service changing our flight after I had boarding tickets without telling us, causing us to miss a day in Lisbon. Read Less
Sail Date September 2019
We had to change from the AmaVerde to the AmaBella on this APT cruise half way through our cruise because of low water on the Danube. This involved a four hour coach journey. This transfer was only revealed to us two days beforehand even ... Read More
We had to change from the AmaVerde to the AmaBella on this APT cruise half way through our cruise because of low water on the Danube. This involved a four hour coach journey. This transfer was only revealed to us two days beforehand even though the company knew about it months ago; apparently they have had to do this transfer since June 2018. Rather deceitful in my opinion not to tell us from the start. The two ships are virtually identical, but it's the crews that make the difference. On the Amaverde they were all very pleasant, accessible and helpful from the Captain down. It was very different on the Amabella. We found that quite a few of the waiters were cheeky, rude and ignorant. One in particular thought he was a comedian but he was nothing more than an irritating clown. For the thousands of pounds you pay for this cruise the least you expect is to be treated with respect. The reception staff were rather sullen and not very helpful, the head barman was rather lackadaisical, the senior staff were notable for their absence; we hardly ever saw them. The cruise itself was very pleasant, with plenty to do and very good shore excursions. It was helped along by our fellow pasengers, the majority of whom were Australian. All were very friendly but it has to be admitted that some were rather loud although they were the exception. The dining room was very noisy. The Cruise Director was not very impressive, often giving wrong information, and at other times being less than communicative when asked questions. Food was sometimes good, sometimes less so. Presentation was over the top with considerable time obviously having been spent on making it look good. But often there was very little food on the plate so there was plenty of space left for decoration. Vegetables were thin on the ground; half a fleuret of brocolli, a quarter of a carrot for example. Cutlery must have been in short supply too; there were no soup spoons, just dessert spoons. We found the waiter who took charge of the Chef's Table events to be rude, loud and awkward, not the sort of atmosphere for what was supposedly a special event. Cooked breakfast fare was invariably luke warm at best, with no hot plates for your food, only cold. And getting tea or coffee from a waiter was sometimes like looking for an invisible man. Overall a mixed bag. We would not go on AmaBella again, whereas we would go on AmaVerde. Read Less
Sail Date September 2018
I was expecting a 5 star luxury river cruise similar to a Seaborne ocean cruise. How wrong was I. River cruising is similar to bus touring. There is very little time to do your own thing as you have to leave the ship to join a coach ... Read More
I was expecting a 5 star luxury river cruise similar to a Seaborne ocean cruise. How wrong was I. River cruising is similar to bus touring. There is very little time to do your own thing as you have to leave the ship to join a coach which takes you to whichever town you are going to. You do a quick tour, maybe 1.5 hours and then back on the coach to the ship. Dining is very crowded. There is only 1 restaurant and everyone goes at the same time. There is no outdoor barbecue area and so every night you are in the dining room at 7pm. There is a “Chef’s Restaurant “ which caters for about 20 guests but although it is really promoted as being fantastic, it is good, at best. There is no alcohol in your mini bar and no champagne on arrival. It is very basic. The rooms are very nice and the staff ensure they are cleaned well. The Tour Director dies the job of at least 2 people - I have never seen anyone with so much responsibility or so much to do. She really needed an assistant. My husband and I are currently aboard AMABELLA and yes, we are enjoying our holiday but we thought it would be much better. Originally, we were on AMAVERDI and have just had to swap ships. During the first 5 days virtually every passenger was sick with a gastric/vomiting bug. We were not surprised as the dining is very cramped. With 151 passengers helping themselves to a buffet with no covering, what do you expect? I think the ship designers need to undertake a course on Food Safety so they understand how bacteria is spread. One passenger vomited on the dining room floor at Namedy Castle. It was a serious problem. Read Less
Sail Date July 2018
Some Australian friends had told us how good APT river cruises were, so we went with high expectations. Sadly, not all were met. Perhaps we are not the right folk to do this type of cruising, we are used to independent travelling....this ... Read More
Some Australian friends had told us how good APT river cruises were, so we went with high expectations. Sadly, not all were met. Perhaps we are not the right folk to do this type of cruising, we are used to independent travelling....this was very ORGANISED! As it is all-inc the trips are included also...& in the main, they were very interesting. The dinner at Paul Bocuse Abbaye de Collonges plus the visit to the exuberant truffle farmer were memorable. All trips were well organised but often rushed as it seemed they were designed on returning to the ship by 12-30 for lunch, when everyone ( except us!) streamed off the coaches straight into the restaurant! I appreciate we didn't have to return on the coaches, but that could have left us stranded in parts of the area with possbly poor public transport. So we just went with the crowd. Not our usual style, we do not like being herded. Meals were generally good standard, but again, everyone was expected to arrive en masse. This left us non-plussed the first dinner...we arrived in the restaurant about 7.30 after a couple of GnTs in the ( curiously empty!) bar. It was obvious we were latecomers...everyone else had rushed down to feed at 7pm. My main complaint( APT please read this!!) is that sadly most of the wines served- especially in the bar- were of very poor quality( not even Appellation Controllee!) This was a French cruise on the Rhone for goodness sake- why not serve local wines...they are excellent! Instead we were fobbed off with awful unidentifiable "bubbly" rubbish & pretty vile stuff from Pays d'Oc...cheap as chips & rather insulting after paying a high price to be on this trip. When I politely complained to the bar staff I was informed...quite brusquely...that this was "good" wine & given totally incorrect information about its provenance. Actually several of the staff on board were brusque to the point of rudeness...perhaps its an Eastern European cultural thing? Training required methinks!!! The maitre de & the bar manager( a lovely Portugese guy) were more professional & did in fact miraculously find us some slightly better wine. Why was it hidden????? Yes ....I realise we could have actually bought different wines from the somewhat expensive wine list...but this is sold as an all-inc cruise...& sold at a high price...so why??? It was actually an insult to be fobbed off with worse than supermarket cheap plonk. Entertainment on such a small vessel is always going to be lowkey. The problem is that there is nowhere else to go! Just the one lounge area, with chairs remniscent of a nursing home & with the only bar onboard at the back. So, if like us, you do not really wish to listen to an ageing singer performing 60/70s rehash pop songs, then your cabin is the only alternative!! If you dare to sit at the bar & have a quiet conversation with another couple there, you could be told off! We were...but that's just because some of the fellow passengers on board left a little to be desired in standards! To sum up....river cruising- for us the box is ticked...we do not fit the profile of this type of traveller. Read Less
Sail Date July 2018
We are on this cruise now, half way through in fact. While so many things are excellent, there are aspects of our experience that are not so good. The ship’s clientele are mostly Australians and to say they are a lively bunch is an ... Read More
We are on this cruise now, half way through in fact. While so many things are excellent, there are aspects of our experience that are not so good. The ship’s clientele are mostly Australians and to say they are a lively bunch is an understatement. The ship can get extremely noisy at mealtimes, something we are not used to on other cruises we’ve been on. Our cabin is very good. Quite spacious and well equipped. It is also very clean and well maintained by the cabin stewardess. The bathroom is one of the best we’ve ever had on a ship, lovely and light and with a wonderful shower. The only thing missing is tea\coffee making facilities. In our cabin we have butler service but have not used this facility as it’s never been explained to us what it entails. Maybe we should ask? We have used the laundry service as we are allowed one bag of free laundry, wash and ironed per week, an excellent service. Another great thing on the ship is the free WiFi which is fast and always available. Now for the bad. The food. The breakfast is Ok but the choice of cereals is very poor. The muesli is very low grade, mostly oats and tastes of nothing. No fruit and fibre cereal, only AllBran and sweetened cereals. The fruits on offer are good, especially the fresh orange segments. Bananas are not always available, getting one is proving very difficult, nor the unsweetened plain yogurt, only sweetened. I only eat cereal and fruit for breakfast so was very disappointed with the choices. I decided to buy some real muesli at one of our port stops and thankfully I bought teabags onboard and get these topped up with boiling water in the lounge! Lunch is either salad choices, always the same with slight variations, pretty boring. There is always plenty of meat on offer but as a non meat eater this is not good for me. Dinner is the worst meal of the day. Choices are usually one meat, one fish and one vegetarian. The meat dishes seem to be the favourites with most passengers and are usually ok according to my fellow diners. The fish dishes are fine, not particularly exciting or tasty, just average. The vegetarian meals on the other hand are dreadful. Really bad. Spinach crepes were thick doughy pastry, tough and tasteless with a teaspoon of thin cheese sauce, we left them.The vegetable lasagne was equally bad, dry tough pasta layers, cubed carrots, peas and potato I think(?) no cheese sauce, just dry layers, all sat on a smear of tomato sauce, it really was appalling. With most meals hardly any vegetables are served. Even the meat eaters are complaining about this. I asked for more vegetables and this was addressed but now I get a bowl of watery broccoli and cauliflower with each meal. This is served with such a flourish I feel as if I should be grateful and not complain any more. Oh dear, I think this is the only Cruise I might actually lose weight......(not a bad thing really!!!) Another thing we are not happy about is the noise from the sundeck which is above us. The thumping of heavy feet from about 5.30-6am is really annoying. Tip. Don’t book a cabin under the sundeck! Generally the Cruise is good with friendly helpful staff and good choice of tours. We just wish the food was up to standard as this would improve our holiday so much. One other thing we don’t like is the over familiarity with the restaurant staff. This may be down to the Australian passengers encouraging them, but some of us don’t need to have all the jokes and hi fives when we enter the restaurant. A little decorum and quiet would be appreciated. Read Less
Sail Date May 2018
Highs - Excursions - The daily excursions were great. Well organised with great guides. - Royal Collection - Three highlight tours - Namedy Castle, Majestic Imperator Train to Salzburg and a night of classical music in ... Read More
Highs - Excursions - The daily excursions were great. Well organised with great guides. - Royal Collection - Three highlight tours - Namedy Castle, Majestic Imperator Train to Salzburg and a night of classical music in Vienna. All superb. - Service - The service of the staff in the dining rooms, reception and our rooms were wonderful. All very friendly and helpful. Just ok - The food was plentiful but certainly not to the standard we expected. Selection of beers and wines was surprisingly limited. There were only two beers and they ran out of the one I liked early in the cruise. Despite stopping at a port each day and being told each night they would get the beer tomorrow, it took nearly a week before they got additional stock. Lows - Service - bar staff - it became obvious it was the last cruise of the year and they were tired. At times you felt you were a bother to them. - Entertainment - It was a real mixed bag but average overall - Dining - It looks like their are two different restaurants but in reality they are the same and offer the same food. We were a couple and as you couldn't reserve a table found it difficult at times finding a seat with out upsetting people. There were many larger groups who wanted to sit in the same seats every day, breakfast lunch and dinner. You certainly got the message if you sat in someones seat. - Public Areas - too small for a full cruise. People had to sit on arms of chairs at times. I have little doubt the majority of people on the cruise loved it. I think it depends on age and expectations. We felt that whilst enjoyable there were too many let downs to call it Luxury also considering the price. And please APT don't have you cruise directors tell all and sundry that tips are looked after by APT and if we felt we got good service to could tip. We paid for the staffs tips in our price. It certainly created and expectation to further tip the staff. I'm happy to tip good service but only once. Read Less
Sail Date October 2017
Having been on and enjoyed the Budapest to Amsterdam cruise we were looking forward to the 15 day Bordeaux cruise and we were not disappointed when came to the standard of food and service on both AmaDolce and AmaCello. Lovely ships with ... Read More
Having been on and enjoyed the Budapest to Amsterdam cruise we were looking forward to the 15 day Bordeaux cruise and we were not disappointed when came to the standard of food and service on both AmaDolce and AmaCello. Lovely ships with excellent staff and crew.We were also more than satisfied with the Rhone and Soane rivers with the standard of entertainment,shore visits and attractions.All excellent especially the cruise into Lyon at night and the meal at the Paul Bocuse L'Abbaye de Collonges Michelin starred restaurant was unbelievable. Unfortunately the Garonne River does not live up to the same standard and in so many ways was disappointing.Firstly the river is so muddy and looks like it runs upside down.Most of the so called attractions took a 3 hour coach trip there and back and none were worth the drive.The shops in the towns or villages visited were mostly closed and the markets were always held the day before or the day after we visited.Surely when going up and down the same river our berthing could have planned to coincide with one market or fete just so something of interest could be available.I respectively suggest when trying to promote this river APT is flogging a dead horse and many of our fellow passengers agreed. Read Less
Sail Date August 2017
Ship shabby and tired albeit staff excellent. Entertainment on board low class. Overall cabins noisy. When perusing details prior were never advised deck would be unavailable for substantial period of cruise due to locks. Majority of trip ... Read More
Ship shabby and tired albeit staff excellent. Entertainment on board low class. Overall cabins noisy. When perusing details prior were never advised deck would be unavailable for substantial period of cruise due to locks. Majority of trip had bad smell in corridors and cabins. Value for money rate 4/5 out of 10. Majestic train trip uncomfortable due to heat and not explained re food and refreshments. Some of excursions too long trying to kill time. Pillows in cabin need to be reviewed. Carpets each level need to be replaced and perhaps colour coded. Air conditioning in cabins need to be addressed. Also in dining areas airconditioning not acceptable. Staff loyal and helpful. Advertising of trip different to actuality. 5 to 6 days were very average scenery. I may not recommend this trip to family or friends due to the price and as stated before this has been disappointing. Will rethink any APT tours very closely in future. Read Less
Sail Date June 2017
We sought the opportunity to explore Myanmar before the western world changes it forever. APT's Irrawaddy cruise on RV Samatha looked like a great option to achieve the objective. Apart from three detracting matters (two of which ... Read More
We sought the opportunity to explore Myanmar before the western world changes it forever. APT's Irrawaddy cruise on RV Samatha looked like a great option to achieve the objective. Apart from three detracting matters (two of which coincidentally took place after the review questionnaires had been submitted!), this cruise would have been rated "excellent". Service delivered by crew (particularly Zin Mar, Lynn, Than, Myo, Bo, Muppet and Thet Thet) was exceptional. Cruise Director (San) and his guide (Clement) provided great information and entertainment. Cleanliness throughout the vessel was exceptional, and food and beverage quality and range could not be questioned. All of these aspects exceeded any expectation we had - brilliant. But, the three detracting features were considerable. Firstly, the ship crew (responsible for daily sun deck preparation) would do so between 5:30 and 6am daily. This entailed significantly heavy walking above the main cabin deck, banging of deck rails removing insects from overnight, wiping down and dragging deck furniture across the deck. When raised with the Hotel Manager, we were told that the matter would be addressed with the ship crew - but nothing changed. Very annoying. Secondly, through the final full day when docked in Yangon, the Engineer took a decision to address some water filter matters. This resulted in showering water (taken directly from the somewhat dirty Irrawaddy river) remaining very dirty for approximately eight hours - including the period through which preparation for final night celebrations were required. We'd been told the shower water was taken directly from the river, but sufficiently filtered for safety. The water we were delivered on this day could only, in our opinion, represent a considerable health risk. This wasn't good enough. Finally, our personal itinerary from APT stated we'd be transferred on disembarkation day to the Sule Shangri La hotel, and subsequently to the airport, given our onward flight was not until 5:30pm. When disembarkation arrangements were made on RV Samatha, the process changed to us not being transferred to the hotel, but rather advised we could stay in the Samatha lounge until our 2pm transfer directly to the hotel (we were two of eight people affected by this). Whilst this wasn't our preferred option, we nonetheless accepted it. However, it seems the next cruise (back to Mandalay) had been booked by a private tour group, and the organiser of that group appeared to take complete control of the vessel from around 11:30am. This person didn't want our remaining group to be visible to oncoming passengers. We were "banished" to the restaurant area first, and then into the private dining area in order that we were out of the way, and not visible. It felt a little like house arrest. Only when our transfer arrived were we "allowed" to leave the enclosed private dining area for disembarkation. It should be added that it's entirely understandable the private tour group sought this level of isolation - but extremely disappointing that APT effectively created this situation by not transferring us to the hotel in the first instance. We'd gladly recommend APT's Myanmar experience - but now being aware of these three detracting matters we'd certainly explore alternative providers if the opportunity arose again. Read Less
Sail Date October 2016
We chose this ship due to it's small size, and the advertising from APT that the nature of Small Ship Cruising is flexibility to take advantage of opportunities as they arise" as it can go where larger ships cannot. The ... Read More
We chose this ship due to it's small size, and the advertising from APT that the nature of Small Ship Cruising is flexibility to take advantage of opportunities as they arise" as it can go where larger ships cannot. The disappointments 1. Our Owner Balcony Cabin (one of the 4 most expensive cabins) was located below the ship's crane, and on several occasions (in the early hours of the morning), we were woken by such loud noises that we thought that the ceiling was going to collapse. These were NOT normal noises or vibrations that APT mention as something we should expect. 2. On our first port of call (Senji) we were advised that the ship could not dock in the port so we were provided with another location (Zadar) which meant a extra 0.5 hour extra drive in a coach to the Plitvice National Park. When this was raised with APT on our return, their reason for the change of itinerary was based on past feedback. This, of course, is not a valid reason for the change of itinerary, as mentioned in their "General Information & Conditions". 3. Plitvice National Park was so undersold by the Tour Director as, having steep stairs, narrow paths with no railing in sections, and as rain was predicted then to expect the path to be slippery. Needless to say many did not risk the excursion. 4. In Havar, only one tender was organised to take us all to shore in four groups. We were the last group to go and had to wait 1.5 before we were ferried across. 1.5 hrs was wasted from our touring time. Very poor organisation! 5. A further miss was one of the highlights of the Greek Islands (Mykonos) as the seas were too rough for our tender boat to take us to the wharf although there were 5 large cruise ships taking passengers to and from the wharf with one actually moored at the wharf. No attempt was made to go to another island or find a smaller bay out of the wind on the other side of Mykonos and use the our own tender boats to get to shore. In addition, APT advertise the visit to the Greek Islands as "...enjoy the quintessential private yacht experience as we set off on a Greek Island adventure." Reading such a description one would get the impression of sailing some luxurious & exotic "yacht" NOT the MS Island Sky! When this was raised with APT that was we were told...that, the "quintessential private yacht" was in fact our Small Ship! Very DECEPTIVE & MISLEADING! 6. The final port missed was the one most Australians and the few New Zealenders on board wanted to see. This was the docking at Canakkale to go to Anzac Cove, The reason for not being able to dock was because there was a larger ship in our spot! However, when the larger ship moved, it was decided that we are now going to berth & packed lunches were organised (so we can have lunch on shore and gain all the touring time wasted while waiting to berth). However, shortly after that decision was taken, the captain decided that it would be too difficult to dock due to the weather and docking will also delay our disembarkation in Athens. From what it seems to us, the Island Sky does not have side/front/rear thrusters on it's ship to be able to assist with docking and getting the Ship through small spaces. So much for being able to go where larger ship can not! The weather was not an issue. as we were all on deck as we just sailed past the monuments 2 Kilometers off shore & listened to the Tour Director as she read out well prepared notes.Once again no thought was made to provide a alternative destination (possibly a Greek Island on the way back to Athens. Further, why did the Captain know before hand that we do not have a place to berth? was there no communications with the Authorities? If the weather was really an issue then, did the Captain not check the weather on approach? On 5/8/16, We were told (by the Tour Director) that, Lone Pine was going to be closed on the day of our visit (6/8/16) for an event but, APT had sought permission from the Turkish & Australian Govts for us to access Lone Pine. To further demonstrate the poor communication & lack of organisation by APT, the commemorative service at Lone Pine was cancelled on 28 July 2016, some 10 days before our arrival (due to the failed Turkey military coup). Read Less
Sail Date July 2016
My boyfriend and I eagerly anticipated this Danube River Cruise, Vilshofen to Budapest on the Amaprima. We did a lot of homework for it with our travel agent and on our own. We spent 2 days in Prague on our own, with a private guide, ... Read More
My boyfriend and I eagerly anticipated this Danube River Cruise, Vilshofen to Budapest on the Amaprima. We did a lot of homework for it with our travel agent and on our own. We spent 2 days in Prague on our own, with a private guide, which was terrific. do not regret our choice of our private guide, and would have used one more frequently in place of a few of the guides on the Ama trip, as I didn't some of them were at the professional level they should have been. The Passau walking tour guide was very mediocre, we would have enjoyed Passau more without a guide at all, given the guide's poor skills. Unfortunately, one can't know that until you start the tour-we actually gave up on it, midway through. We have been on many other trips, including cruises, and have never just walked away. The Linz Walking Tour was OK, nothing spectacular. The shorter Salzburg tour was good- we enjoyed it. Salzburg is a great city! The Melk Abbey visit was excellent-though we were surprised at how difficult it was when we wanted to take the little shuttle back to the ship rather than walk- there were not enough seats and there was a lot of griping by other cruisers. There should have been better accommodations for the short ride, maybe a few taxis on hand. The day in Vienna was simply not enough for this great city. The itinerary was poorly panned. I'd prefer giving up the Durstein tours (the Apricots and Sweets Tour was totally misrepresented and a waste of time)- and staying in Vienna for an extra day. The Vienna Hidden Walking Tour was fun but the guide was so unexciting, I thought she was going to fall asleep! We planned our own afternoon and it was one of the best of the whole trip. I would recommend hiring a private guide for the day in Vienna-would be worth it. The Vienna concert was fabulous! And the night tour around the city was great on the way back. A lovely evening. The Danube has some lovely areas, and there were some beautiful views. Bratislava was pleasant (again, I would have preferred an extra day in Vienna and skip this city), and Budapest was terrific. The tour there though, was underwhelming. We spent half of the tour in a square with the guide just talking at us. Half the tour was a waste. Again, I would have hired a private guide for Budapest. The evening riverboat illuminated tour around Budapest was fabulous! The food-my boyfriend and I were not impressed with the food, at all. We did not think it was up to the reputation that AMA has for the food, or the wine. I found myself not wanting to even eat the bread after the third day of the same bread. The bread was exactly the same for the entire cruise! The best thing on the cruise was the ice cream. The specialty restaurant is very good-the food there was a notch above the restaurant. The staff- excellent, really great staff. The cruise director was truly amazing!! She was terrific, helpful, friendly, fun, knowledgeable. The rooms are kept very clean, the housekeeping staff are great. The restaurant manager and servers are terrific. They really work hard to keep everyone happy. The pool is really small-just manage the expectation there- no separate jacuzzi. The pool is too small to swim in, you can maybe cool off in it. The ship's layout is pleasant, common areas are pleasant. Well-appointed. The pianist onboard is nice, local entertainment pleasant. The gym is very small-not even any free weights. I should note that we did not feel up to biking-we had planned to take some of the bike excursions and that may affect our opinion on the tours- the biking is a great part of the river cruise experience. But I have to rate the cruise on what I did experience. Embarkation and disembarkation were easy and pleasant-no issues. We took our own taxi to the airport in Budapest. One cruiser's luggage was left at the ship when she took the bus-that surely isn't worth the few dollars saving. Read Less
Sail Date June 2015
The ship was fantastic. Best shower on any cruise line. The ship was very elegant. This was a Xmas Market cruise so we mainly sailed in the evening. The excursions to the port cities was laborious. Long walks to the buses and then long ... Read More
The ship was fantastic. Best shower on any cruise line. The ship was very elegant. This was a Xmas Market cruise so we mainly sailed in the evening. The excursions to the port cities was laborious. Long walks to the buses and then long walks to the attractions. Score from 1to 10 = 6. The meals were mainly buffet and the score was = 6. This was the biggest disappointment of the trip. We eventually ended eating in town. The restaurant manager was rude but the waiters were great. Hoped that this would be the best river cruise to book but it was a big disappointment! Read Less
Sail Date December 2014
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