The quality and selection of dinners was a disgrace for 14 nights.
We just completed this APT cruise in Amsterdam. Our cruise was changed due to low water of the Rhine river, so we could not go after Passau . APT arranged a flight for the second half of our Rhine cruise and flew all 110 people to Rotterdam where we did a replacement 7 day cruise of Holland and Belgium which was brilliant and ...
October 13th 2018: apt river cruise amersterdam-budapest- 15 nights ama venita.
“A glorified bus trip with a gruelling schedule”
This apt river cruise should never have left amsterdam. Low levels of water, and continuing good weather forecasts meant the cruise was doomed for problems, and APT camouflaged the issue, well knowing the cruise schedule was going to be significantly ...
This was the third cruise we have done with AMA. We love the service, quality and professionalism shown by all its employees.
This year our cruise couldn't complete the journey to Basel due to low water. Instead they took us to various cities usually done on their April/May Tulip time cruise which was absolutely fine with us since we hadn't seen any of those countries. On top of that AMA ...
I chose this cruise because I heard they cater to gluten free needs. They also catered to my dairy free needs. Much of the menus had foods I shouldn't eat, so they altered the food and made it special for me. Daily, they had gluten and dairy free deserts that were yummy and good looking. I had cookies, cakes, sorbet, and more. I feasted! They also had gluten and dairy free bread as well as ...
Thanks for the fantastic feedback Karen! We're glad you enjoyed yourself and our staff were able to make your trip memorable. We will pass on your feedback to the crew.
Kind Regards, Sam...
We had to change from the AmaVerde to the AmaBella on this APT cruise half way through our cruise because of low water on the Danube. This involved a four hour coach journey. This transfer was only revealed to us two days beforehand even though the company knew about it months ago; apparently they have had to do this transfer since June 2018. Rather deceitful in my opinion not to tell us from the ...
Hi There,
Thank you for your review. Bringing you the best River Cruising experience is really important to us so we take your feedback seriously.
We regret you didn’t have the River...
The trip was fantastic and the organisation by ATP beyond the call of duty.
Everything was taken care of. We had to swap ships from Ama Bella to Ama Verde between Passau and Nuremberg because the water level in the Danube. As the 2 ships are identical we got the same cabins and the organisation to achieve this was fantastic. They even had a staff member with 50 cent coins at the turnstile to ...
Hi there,
Thank you for taking the time to post such wonderful feedback! What great highlights.
We hope to have an opportunity to welcome you aboard again soon.
Thanks,
Sam ...
Saw it advertised on TV, it looked amazing and it was. We could not believe how organised and professional the staff, crew and Tour Director were.We loved every minute of our 15 days on board. We also made some good friends in that short time. The tours were great and very informative. The tour guides were very knowledgeable and in some cases very entertaining, they all obviously loved their job. ...
This was a dream holiday where every possible thing was covered. From the first moment to the last, we saw some wonderful places and the local guides shared so much of the history and legends of each place visited. The staff on board were all lovely - our tour director Gudrum was charming and such an efficient operator to make everything run so smoothly; the reception staff always happy to help; ...
Normally we are independent travellers and this was the first trip organised by someone else . We chose APT because of the rave reviews from others who had chosen this way to travel. It exceeded our expectations. From the chocolate on the pillow each night, the rose for each female at the captain's welcome, the fantastic train trip to Salzburg, etc it was the most incredible experience experience. ...
Hi Waiariki,
Thank you for taking the time to post such heartfelt feedback! We're delighted to hear you enjoyed Salzburg, Namedy Castle and more.
We will pass your congratulations onto the...
We got a two-for-one deal which made the price of the trip better value. The ship, which is not one of the latest models despite being Constellation class, was decorated in rather dull shades of brown and beige. It had a serious design flaw in the restaurant, where there were two sides, separated by banquette seating. This meant difficulty in moving around for waiters and passengers and a ...
Hi Boaterlady,
Thank you for taking the time to share your dinning experience on the AmaVerde. It is unfortunate to hear you haven’t enjoyed the food on board, we appreciate your feedback...