Summary: Poorly trained staff, inadequate staffing, chaotic alcohol service, mediocre cuisine and 20th century room design made this our first and last American Cruise Line experience.
We had cruised on Crystal, Regent, Celebrity, ... Read More
Cabins are roomy and well appointed. The balcony was carpeted and equipped with two comfortable chairs and a nice size table. This ship is new ...May 2017. Service is excellent.. Food is better than average with good choices. Breakfast ... Read More
American Cruise Line is our favorite line. I love the smaller number of passengers. The ships are lovely. Service is superior. Food is delectable, and we enjoyed the 1/2 portions! The cocktail hour is a big fun plus! The elevators ... Read More
Location of cruise and area that interested us. Had been on New Orleans to Memphis cruise in past and wanted to try different area of river. Much different views unencumbered by the levees lower on the river. Staff was more than ... Read More
Everything was perfect from start to finish. All activities started when they were supposed to. Meal options were varied and very delicious. Staff went above and beyond to ensure satisfaction. Everyone had a great smile and a happy ... Read More
This was a 2nd cruise with American and while it was not quite as enjoyable as cruising the Chesapeake Bay on the brand new Constellation, it was still worth the cost. Our trip was a "Lobster" cruise and Lobster it was. Lobster ... Read More
The food, the service, the attention to detail were awesome from the Captain down to every staff person on deck. The rooms were very spacious! All the ports of call gave a different view of Maine and displayed the current life plus the ... Read More
In my opinion it all begins with the Captain of the ship and this Captain was on top of everything. His presence was constant and he put an emphasis on the passenger’s well-being. This attitude flowed downward to his directors and ... Read More
WE spent 7 wonderful days and nights on the America. We enjoyed learning and seeing more about the MS River, including the 24 locks and their operation, everchanging scenery and wildlife, especially the high bluffs in Minnesota and the ... Read More
First time on ACL. Wanted to see this part of U.S. Liked small ship atmosphere. 144 passengers.
Pre-cruise hotel: Need different place ;-( Embarkation/Debarkation smooth. Ship clean, well maintained; cabin spotless, room for ... Read More
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