American Cruise Reviews

We had a family of five: my 86 year old mother, my sister and her husband in their 50/60's, their teenage daughter, myself in my 50's. My mom took us on this cruise to get us to love cruising, and it worked! This cruise was really geared to age 40 and up, the teenager only went along because it was part of a much longer trip, and while she enjoyed some of the ports, it was not the best experience ...

We wanted to see the river and escape our Las Vegas heat. Except for a couple of hot days in the east, mission accomplished. We learned there were terrible forest fires to our south, but we never saw the smoke. The Oregon scenery, seen from the Snake and Columbia Rivers, is spectacular. Passage through locks included. A river cruise is the way to do it, although ACL is still getting its act ...

I wanted to escape the heat and stay in the USA. I thought it would be safer. This is a crummy, cheap company and they get away with it because their repeat clientele knows no better. They say they have wi-fi. Don’t believe it. Not enough bandwidth to download anything. No decent films. They have DVDs that are antiques and I had no player. When people contracted COVID, they took too long to tell ...

We had been receiving mailers from American Cruise line for years and chose them for our return to cruising after a hiatus due to Covid. We were promised the ship would be no more than 80% occupancy due to Covid. This was not the case as several other passengers commented the ship was at 100% of capacity. Our next problem arose at the Red Lion hotel in Portland. We had been informed ...

First the good points - the American Harmony is brand new, and the cabin & bathroom are a great size. The Housekeeping, Shore side & Excursion Teams were good. All the crew were courteous and friendly. Unfortunately the Restaurant team for the most part had no prior experience or training. Dinners were particularly disappointing in selection, quality, lack of imagination and limited options (3 ...

Our family of eight, two of whom are physicians, took an Alaskan cruise with American Cruise Lines on the American Constellation from Juneau, Alaska starting July 4, 2021. We were told that all passengers would be vaccinated, and we were led to believe that all crew would also be vaccinated for COVID-19. However, while we were tested prior to boarding, passenger vaccination status was never ...

American cruise lines is dishonest. Oh my companion and I were on the cruise that was cut short bye covid 19. There were many problems on the cruise that were creating disappointment I had discussed among the passengers before the cruise was abruptly cut short by an announcement that four members of the crew had tested positive for COVID-19. How we were treated from that moment on until we were ...

• The on-board entertainer, part of the on-board welcoming committee, was condescending to and downright rude to passengers, most of whom were senior citizens. • When we went to bed the first night, we had no sheets on the bed, just a basic mattress cover and duvet on top. Our thought was that this was part of the new Covid requirements for ships. • We only had hand towels and no glasses ...

This was my first cruise with ACL. A friend invited me to join her and I gladly accepted. All my other cruises had been ocean cruises so I was excited about this new, river experience. We boarded the ship on July 4th in Memphis. I was immediately impressed by the beautiful décor and the friendliness of the staff. We were served a delicious lunch and set sail that afternoon. The first ...

Long time lurker, first time poster! We just returned from a cruise on Queen of the Mississippi ship (actually at the airport - flight delayed! Thank you American Airlines!) on the New Orleans to Memphis route. Overall it was an enjoyable cruise, but I will agree with some other comments I’ve seen on these boards that it seems the biggest struggle for ACL is having a crew that is trained and ...