American Cruise Reviews

We chose this cruise because it as over New Years & we had credits or "cruise vouchers" we had to use, we could not get a refund. The population of the ship was mostly senior citizens many with walkers, canes& wheelchairs. There was one elevator which had the capacity of 2 people & it worked slowly & poorly. In all the public areas there was only ONE restroom. The cleaning staff & the kitchen ...

This was my 5th cruise with American Cruise Lines. We cruised through Puget Sound and the San Juan Islands on this trip. We were supposed to go October of 2020, but that cruise was cancelled. So the first thing to know is that I have enjoyed every single cruise I have been on with this company. They must treat their employees well because they seem to be a happy bunch. I love the educational ...

Anticipating New Year's 2022 I didn't want to be the hostess of yet another New Year's Eve party with overnight guests at our house. This year, I WANTED TO BE SERVED AND ENTERTAINED!!!! What a wonderful decision it was to book a trip on the Lower Mississippi, aboard the beautiful new ship American Melody, and CRUISE IN STYLE into the New Year! It was comforting to know that ALL guests were ...

I am a musician so while others seek history on these cruises I have a special affinity for the music of the Lower Mississippi region. We choose the Melody because it is American Cruise Line's newest ship that just took to the river in August of this year! The food was great an there was plenty of it! The staff did everything in their power to see to everyone's needs. The crew is ...

My husband, myself, and my sister-in-law (all in our 50s) took this cruise by using a travel credit of my in-laws that was about to expire (and the cruise line made it very clear there were no extensions or any way to get thousands of dollars back). We made it into a good time, but if I were a true paying customer, I would really be scratching my head as to the cost and what you receive--neither a ...

I overpacked. NOBODY “dresses” for dinner. Three dresses hung in the closet and were never worn. Everyone dressed neatly but casually. The guest laundry was available, and I did laundry twice in the trip. Embarkation was well managed. We stood on a line for a few minutes to take our (negative) Covid tests, then went right onboard. Our luggage was waiting in our room. Easy! Our AAC ...

We chose American Cruise Lines because of the newer ship, American Jazz and amenities such as a fitness center, singles option, and larger state rooms. We were satisfied with the room, the seating areas, and general layout of the ship. The staff were generally accommodating. The quality of the food was hit and miss with some meals good and others passable. The manager of the dining room ...

All of our past cruises on ACL have been excellent, but this one did not quite live up to our expectations. Herewith what did not go right (much did go right -- see "On the Positive Side" below): Our Big Delay Our Inland Passage cruise on the American Star began as planned in Baltimore, MD. But after a day at our first port in Yorktown, VA, Captain O'Connor announced that a critical engine ...

PRE-CRUISE -- This bucket list cruise was from Red Wing Minnesota to New Orleans, the entire Mississippi River. There was an included pre-cruise Hotel night at the St. Paul Hotel. The hotel was great! However, we were responsible for our own airline tickets and our transfer from the airport to the hotel. We each then had a Covid swab test prior to boarding the next day. The hotel concierge was ...

Where to begin. Actually at one star it is overrated and grossly overpriced for what was delivered. The ship is an old rust bucket. The saying you can't make a silk purse out of a sow's ear is a perfect description. Since the cruise up the Hudson is marketed to seniors, American thinks we are too old to use the internet. With that in mind they only provide WiFi if you can position yourself ...