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11 Amadeus Cruise Reviews

We had chosen a Danube Christmas Markets cruise from Vienna to Nuremburg on the very smart, new Amadeus Queen. Our suite was very large, with chocolate truffles every day (sadly only 3 on that ship, we never received them on the Elegant), ... Read More
We had chosen a Danube Christmas Markets cruise from Vienna to Nuremburg on the very smart, new Amadeus Queen. Our suite was very large, with chocolate truffles every day (sadly only 3 on that ship, we never received them on the Elegant), nice food, and the Cruise Directors were fun. Unfortunately we had to leave after 3 days because the Danube river levels were low (all autumn) and be bussed to Regensburg for our final 3 days of the cruise - I would continue the review on the Amadeus Elegant page, but I have to use 150 words, so will cover that now! The Elegant is a 3 star ship - it has not been renovated in 9 years since it was built, and the cabins and suites are a third smaller, losing the large shower. The food however was superb - and all 5 course meals! My main dissatisfaction with Amadeus is that the cruise was very regimented. We had compulsory "good morning campers" speeches into our cabins each day, and lots of repetitive "do this now" announcements during the day. The price of this cruise is very good value for money, so I think that's why at least 3/4 of the cruisers were with groups, who had their own lectures etc. Amadeus are I believe the only river cruise line who insist on putting people onto a compulsory table for meals throughout the cruise. This effectively turns you into another group! As a result I think I talked to about 10 other people, as opposed to dozens on our previous Avalon cruise, where we sat and talked to people at random, and no-one appeared to be in a closed group. Our previous Avalon cruise on the River Main was more relaxed, though the good weather then, and appalling rain this time, may have affected my memory! With Amadeus the excursions are optional and extra cost. I did like the Vienna evening concert, and Melk Abbey was interesting, Nuremburg was also good - I liked seeing the historic Nazi sites, especially as it meant we didn't have to get off the bus for so long into the pouring rain! I probably would not travel with Amadeus again - if they cannot guarantee a similar standard of ship if they have to make you bus to another ship, and all of the regimentation has put me off them. Read Less
Sail Date November 2018
We chose this cruise based on the timing since this was at the end of a 4 week Europe vacation. There were only 2 cabins available at the time and both were on the lower deck. While we found the food and the entertainment provided was ... Read More
We chose this cruise based on the timing since this was at the end of a 4 week Europe vacation. There were only 2 cabins available at the time and both were on the lower deck. While we found the food and the entertainment provided was great (talented duo, Kapka and Dimcho, and on one night the Gypsy Band) there were a few things that meant our experience was not so enjoyable as it might have been. Cruisers need to be aware that this boat seems to cater for group tours (and those on this cruise were of an average age of about 80 - much older than us). This meant there was not much mixing and we were confined to a set table for meals so did not get to meet many people (our table companion rarely had meals in the restaurant). This is disappointing if you enjoy meeting people on your travels. The excursions are all extra - even the walking tours that other cruise companies usually include. And these rivers are not particuarly interesting in themselves (lots of industry along the river bank) so you need to go out to experience Burgundy and Provence because you can't do this from the boat. However, because Amadeus use local guides, it also means that the quality of the experience can vary. But the worst aspect for us was the cabin which was extremely noisy on the lower deck. The ship uses a vacuum system for the toilets and every time anyone used the toilet on the decks above us, it sounded like a train going through a tunnel. (We did get used to it and it is not a problem on the upper decks.) When we went through a lock, there was loud banging and it sounded as if water was rushing into the cabin - quite scary the first time I heard it - and I never got used to that. It always woke me up since we went through many locks at night. (Again, this is not the same for the upper decks.) The other thing that you need to be aware of (no matter what cabin you choose) is that the beds are pushed together to make a double but there is a substantial crack between them and they are made up as singles. One morning I woke up in the crack with a very stiff neck. Our table companion said she could not sleep at all because the bed was too hard and had 2 quilts laid under the sheet to make it softer - though this did not bother us so much. With these issues. it was fortunate that the crew were so delightful and so well organised. Our cabin was cleaned and tidied twice a day and we could not fault the service we received. The public areas on the ship are comfortable (though the coffee station is way down the back of the secon deck which is odd) and the system of getting on and off the ship worked well even with a slow and elderly group. The fitness room looked well fitted out though I did not use it - too busy sight-seeing on most days. Read Less
Sail Date October 2018
Can not say enough GREAT things about the crew on this ship & trip. Especially Loreley, our fabulous Cruise Director ! It was our 1st river cruise and we booked through Brand G Vacations. Some of the categories below, Entertainment, ... Read More
Can not say enough GREAT things about the crew on this ship & trip. Especially Loreley, our fabulous Cruise Director ! It was our 1st river cruise and we booked through Brand G Vacations. Some of the categories below, Entertainment, Shore Excursions, Enrichment Activities, Value for Money ( all inclusive ) & portions of the Onboard Experience were to Brand G's credit. The staterooms surprised us, being accustomed to ocean cruises, for their spaciousness. Showers you can turn around inside, and walk in closets. Love the option of opening the cabin window. That said, the 'pushed together' beds left a small ravine in the middle, where you could have lost a small child. And the duvets are SO SMALL, no one 6 ft or taller can cover your feet and your upper torso at the same time. The dining room and bar staff were also wonderful. There was SO MUCH food, and many, many choices at breakfast & lunch. Unfortuneately, most choices were super salty, and the 4 course dinner took 2 1/2, sometimes 3 hours to complete. Sadly, most of the desserts were unappealing and Good Lord forbid if you asked to try the ice cream instead. The staff "had to ask permission" We noticed the breakfast selection became smaller and smaller as the trip went on. This was all coupled with the entire ship's AC going out, as well as the Hot Water for the entire ship. Repaired the same day, but makes you wonder as it seemed understaffed. Read Less
Sail Date August 2018
We found a great deal with Adelman Travel which included a brief land tour of southern Germany and then a River Cruise on the Danube. We Started in Passau traveled to Budapest and then returned to Passau. There were no problems with ... Read More
We found a great deal with Adelman Travel which included a brief land tour of southern Germany and then a River Cruise on the Danube. We Started in Passau traveled to Budapest and then returned to Passau. There were no problems with navigation as the Amadeus Queen has a shallow draft. Number of stops on the Danube which included Melk and the Melk Abbey, Vienna, Budapest, Bratislava and Linz. We had sunshine everyday and it was a wonderful trip. Tours were well organized and no problems were incurred. Really needed more time in Budapest. Cruise also include a brief night cruise of the Budapest from the River Danube which was wonderful. Cabins had an ample closet, room a little small but average for a cruise cabin. We had a large picture type window which opened and were on the Strauss Deck. Food was excellent, wine, red and/or white, with every dinner and dinner service was good. Dinner clothing was what I would call business casual. With the Captain's dinner it was a little more formal for many but business casual still worked. We had an assigned seating area as there was a group of us. With the exception of our group and 2 French couples all others on board appeared to be German. Activities/entertainment in the evening were very limited, piano player/singer but the beer and service was good. Read Less
Sail Date July 2018
This is our first river cruise. We had done the inside passage to Alaska from Vancouver. We boarded the cruise in Amsterdam and disembarked in Budapest. Overall, we enjoyed the cruise. The restaurant staff were absolutely great. They ... Read More
This is our first river cruise. We had done the inside passage to Alaska from Vancouver. We boarded the cruise in Amsterdam and disembarked in Budapest. Overall, we enjoyed the cruise. The restaurant staff were absolutely great. They always served us in friendly manner, attended to our needs and made us feel very welcome. I will give 110% for their service and friendliness. The cruise was good except for occasional bumps at the locks. Some of my friends were in a cabins at the back of the ship and experienced engine noise. Forget about watching TV, all in foreign language except for a new channel (skynews) which was in English. Very disappointing TV and reception. There are limited books on board to read and I read 3 of them. There are some board games, scrabble, cards etc which we played while sailing. The other negative of the cruise is the options excursions. They are expensive. We mamaged to do many of them at fraction of the cost on our own. The did bring a birthday cake for my wife on her birthday, very nice jesture. Read Less
Sail Date May 2018
I think this is the first review of Amadeus provence. This was a river cruise from Lyon to Lyon in 7 days. Embarcation starts at 4pm,but i arrived at about 12pm,but they took my suitcase and was welcomed with a coffee and ... Read More
I think this is the first review of Amadeus provence. This was a river cruise from Lyon to Lyon in 7 days. Embarcation starts at 4pm,but i arrived at about 12pm,but they took my suitcase and was welcomed with a coffee and sweets.Thanks to Casper the best CD i ever had. At 4pm i went to the reception and it took 1min,all they ask for was my passport. This was given back the next day. One of the crewmembers showed me my cabin,but no explanation was given. To set your code in the safe is not so easy. "push the red button on the inside of the safe" but it was so well hidden that i could not find it.Later i found out i was not the only one,but they solved it immediately. They have a very strange,at least to me,key system.No card but an old fashioned heavy thing with little ropes and a sort of magnet attached.It works perfect. Leaving the ship you to exchange your cabin key for the boarding pass at reception. When you are going on a excursion you recive an excursion ticket as well. Very cheap and effective way to know who's on the ship and who's not,no computer needed. The ship. Brought into service spring 2017,so as good as new.Maximum pass.140 and 40 crewmembers. Nice bleu-grey colors,sober decoration.Elevator. There is a small shop near the reception. Small, and when i say small i mean really small,let's say a one man or women shop. Very nice Panorama Lounge where they serve the afternoon tea with pastries and opensandwiches. Afternoon tea is served from 4pm until 4.30pm. And when they say 4pm they mean 4pm and not 1min earlier,and they remove everythingat 4.30pm on te minute.Deutsche grundlichkeit. Back to the ship. 24 hour self serve coffee corner is located in the aft of Strauss deck. In my opinion whaste of space (its pretty large) because i never saw no one there. Small gym. Small "infinity" pool. The restaurant can serve all the guests in one seating. The cabin. My cabin was 116 on the Haydn deck.Aquarium class. Note that the cabin plan who can be found on their webside,and discribed as "classis staterooms"are not the same as the one's on Haydn deck ( a big difference ) i'm talking about cabin nrs.116 117 118 119 .I am not sure about the others on the Haydn deck. The differences: no chair !!!! A sofa where you can hardly sit on.The" walk-in closet " is so small that you can't walk in.The bathroom is not the same as on the plan and its not on the same place.Very misleading.The great mirror is misplaced ( imo) Small safe. Very large tv ( 35 stations ) in front of the bed,so you had to sit on the bed to watch tv. Large shower with A GLASS DOOR.The shower is almost as large as the rest of the bathroom.It is imo a one person bathroom.Good bathroom products ( Rituals ) and supplemented daily. ( small flacons ) No robes,no slippers,no fresch fruit,no turn down choc.Very good but small bed,good lights.Very noisy toilet system,note that i am still talking about this 4 numbers. Was i pleased with my cabin? Concerning the price i paid YES,i am hardly in the cabin and you can not drive a Mercedes Benz for the price of a Citroén. The food. Breakfast Buffet from 7 to 9am in the restaurant ,there is also a early riser breakfast in thePanorama Lounge, but you better skip that.Go and see for yourself.TheRetaurant:Lot of diff.breads ( german ) but also croissants and a few Dannish pastries,cake's muffin's and donuts,and a toaster. Juices:grape,apple pinapple and orange,not fresch ( tetra or brickpack ) Cheeses and cold cuts like ham,smoked salmon, salami and others that changed daily. Also smoked ham of whitch they it's Parma Ham, but it's certainly not. ( Don't wrestle with a pig,you get dirty,and besides the pig likes it ) THere is a hot section with beans,bacon,scrambled eggs etc.... NO EGGS STATION !!! Fellow guests. There were different groupes.One from Holland ( 40 pers ) one from Germany ( 30pers ) both with theire own tour guide and bus who followed te ship.One from Israel ( 20pers ) and abot 20pers; from Japan.Four from GB and a few from Austalia and NZ. One from belgium,and that was me.So all the groups stayed together,that's why i was assigned to the G;Britain table.Language was nos a great problem because my Englich is better than their Flemich.And we had the same drink package,witch is not the same for every group.I was very pleased with my table mates,and they with me.( they said) Not one French guest on a French cruise !!! Perhaps it is a German ship. Lunch buffet. 12pm 2.00pm A light lunch is available in the Panorama Lounge,but i can't comment on that because i always went to the Restaurant.More choise and table service. Salad bar( self serve ) with cold and warm section. The problem was, when something delicious was " sold out "it was sold out forever. No refill, even with tomato's,and it happened every day. But you will not die of hunger because you still have the 5 course table served meal. I had the complimentary drink package, witch means free bier ( Tap Bitburger ) wine,red or and white and soft drinks.Free flowing and a decent quality.I guess in the range between5 and 10€ retail price.All daily changed French wines.Every time coffee or tea was offered. Dinner.7pm one seating with fixed table. Starter,two choises Soup,two choises Main course, meat,fish or vegetarian. Dessert and coffee or tea. Free flowing drinks. Most meat is pork.Once we had lam, and once "tender sirloin steak"Forget the tender because was as tough as a shoe sole.And notwithstanding i asked for "medium" he was far overcooked.Steak is not their specialty.All the soups were outstanding.Portions were not big and well seasoned. They clearly work with the not so expensive ingredients,so no sole,no lobster no foie gras and dispites whe were cruising the Burgundy region no escargots,no boeuf Bourguignon,no coq au vin,no civet de lievre,no Brillat Savarin or Andouille the Chablis.We did have poulet de Bresse.They sometimes offered local products but always the not so expensive one's.The gala dinner was a misunderstanding dinner,i think because of the language (all the waiters come from the east block ) so Fhilippe ( our waiter ) made his first and only mistake by telling us we only had to orderthe starter and the main course ( 7 courses ) all the other courses comes automaticly he said.We were waiting for the lobster soup,but he presented us the next course. When we asked for our lobster soup,the answer was we didn't order lobster soup. So can we still have the soup.No impossible.And they were serving lobster soup at the other tables !!!! Strange.The baked Alaska was so so. In general,the food was good,sometimes excellent. Presentation could be better,so it's not Michelin star-inspired,but almost always honnestfresh food. Entertainment. Live music with the Duo Vision band ( Boryana and Ventzi ) Piano/keybord and guitar. One gast appearance: The Gipsy Band ( presented as The Gipsy Kings ) They played their version of " My way and New York New York" the well know Gipsy musik,the Japanees people loved it. I left. A few quizes and that was it.Enough for me.By the way we won one quiz.( bottle sekt ) Excursions. Maconnais & Beaujolais wine museum incl. wine tasting (63€) Good Beaune & Burgundy.(63) a must.Excelent City tour Lyon (35€) Good Avignon city walk & pope palace (35€) a must.Excelent. Arles City walk (26€) if you like Van Gogh,do it.Don't go to the roman teatre (world famous)there is nothing to see and the entrence cost you 9€ Imo a tourist trap. Nature Park Camargue & Saintes Maries de la Mer (42€) If you like to see a few "wild horses and wild bulls walking in an enclosed meadow"than this is your cup of tea,if not go to the zoo,and these"pink" flamengo's you hardly can see are not pink.Sainte Maries de la Mer is visited because nothing else to see.Even in SMdlM there is just one church and a few souvenirshops.I almost forgot there a lot of intrusive and aggressive gipsy who constantly try to sel you crap or predict your future.A pest. Save your money and stay away from this tour it"s nothing more than a 4.30h bus drive. The Ardèche Gorge ( 42€).If you have seen the Grand Canyon in the USA don't go,if not you'll see the little grand canyon.Up to you. Other items. Wifi, it was free for me, but did not used it,so no comment. Small gym. Prices of drinks. Open wines ( 0.2l )French house red white and rosé. 3.50€ Elsass edelzwicker ( white ) vin d'Alsace.4.70€ Beaujolais Pasquier des Vignes ( red ) 4.70€ Cotes de Provence rosé for 4.70€ House Sprankling Wine ( sekt )0.10l à 4.80€ House Champagne by the glass,10.50€ Bottle house spranking (0.75l )24.00€ Furst Metternich brut?? 26.00€ Geldermann Brut?? 29.00€ Duval leroy Champagne. 46.00€ Moet & C handon.68€ Classical Cocktails.5.90€ Tequilla sunrise. 6.50€ Fancy cocktails. 6.50€ Champagne cocktails. Mimosa. 4.30€ Kir Royal and others. 5.20€ Non alcoholi cocktails. 3.80€ Long Drinks. 5.40€ Gin Tonic Deluxe.6.50€ Beer.0.30L and 0.50l from 3.00 to 4.70€ Leffe.3.60€ Mineral water.0.25L or 8.50 oz 2.20€ 0.75 l or 25.40 oz à3.70€ Soft drinks 0.20L 6.8oz NO CANS!!! Coca cola,coke zero,sprite,fanta,tonic tonic bitter lemon,ginger ale. 2.40€ Tnic fevertree. 3.70€ Juices0.20l 6.80oz NOT fresh,orange,apple,gapefruit,tomato and pineapple.3.00€ Aperitifs. Martini red white and extra dry.3.10€ for 5cl or 1.70oz Pernod,sherry dry Tio Pepe, drysack Medium 3.70€ 1.70oz Port wh/r 1.70oz 4.00€ Vodka Gin Tequila 4.00cl 1.40oz from .00to 4.80€ Rum 4cl 1.40oz 4 to 4.20€ Spirits 4cl 1.40oz 4.00 to 4.70€ Liqueurs.4,00CL 1.40oz 4.00€ to 4.90€ ( Grand Marnier ) Cognac,Brandy & Calvados 1.4oz 4.00 to 5.70€ All cognacs are V.S.O.P. 8.20€ and 9.20€ for Martell American Whiskey,Cnadian Whisky,Scotch,Single Malt and Urish whiskey all 1.40oz From 4.20€ to 9.70€ for the Single Malt Macallan Highland 12 years/ Hot Drinks. Espresso 2.30€ coffee 2.60€ cappuccino 2.80€ hot choc 2.60€ tea 2.20€ Tips. They recomment 5 to 7€ ppd and they ensure you that the anonymous envelopes that you find in your cabin ( without a mark or number ) will be opened in the presence of the captain and divided into equal parts. No pyramid system.And they make it very clear your tip is an important part of their salaries. In general,price quality is in balance and i can recomment this companie for the Europeans and NOT steaklovers from the USA.But please at least for the Strauss Deck? I made my home work,and not with too many write errors. Have a nice cruise. Gilbert Read Less
Sail Date August 2017
I recently returned from a week long voyage from Basel to Amsterdam on board the Amadeus Silver III. It was a fantastic experience in every way. The staff are exceptional, and seemed very committed to ensuring everyone was happy and ... Read More
I recently returned from a week long voyage from Basel to Amsterdam on board the Amadeus Silver III. It was a fantastic experience in every way. The staff are exceptional, and seemed very committed to ensuring everyone was happy and enjoying the experience. The food was incredible - from the lavish buffets at breakfast and lunch to the beautifully presented multi-course plated dinners in the evening. The featured wines are selected by the sommelier to complement the lunch and dinner and generously poured throughout the service. The itinerary was very interesting starting in Basel and ending n Amsterdam. We had a wonderfully sunny day on the top deck as we sailed through the Rhine Gorge - breathtaking scenery. I have sailed on other River Cruises - also great experiences. We are planning to take our two adults sons and their wives again next Spring. If you're considering a European River Cruise, consider Amadeus. The value and the experience is exceptional! Read Less
Sail Date April 2017
This cruise fitted our timetable and needs as seniors. The package was - flights, full board and excursions. Our guide flew with us from Israel to Amsterdam where we got on a bus for a panoramic trip and later on to out embarkation in ... Read More
This cruise fitted our timetable and needs as seniors. The package was - flights, full board and excursions. Our guide flew with us from Israel to Amsterdam where we got on a bus for a panoramic trip and later on to out embarkation in Utrecht. It was smooth. Cabins are small, carpet worn out, not enough sockets (only two) for todays' equipment. Food was plenty and tasty. The service in the dining room was excellent. Other services were good except cleaning the cabin. Shore excursions were too short (1-3 hours). One at least was really bad as it took part on a Sunday morning at 0800 (am) in Koblenz when the city was till fast asleep. The guide, Gady Michaeli was EXCELLENT. Quite a few from the travelers had mobility problems and/or were traveling alone. He did his best to help with grace and understanding. His explanations were accurate, good sense of humor too. While sailing on the Mine the deck was closed due to low bridges which was a bummer, but those bridges are old... All in all it was a satisfactory cruise. Read Less
Sail Date August 2016
This was my first river cruise. I had no idea what to expect. I must admit that I thoroughly enjoyed my time. The Amadeus Silver II was very nice and the staff was more than helpful and accommodating. We were part of a larger group on ... Read More
This was my first river cruise. I had no idea what to expect. I must admit that I thoroughly enjoyed my time. The Amadeus Silver II was very nice and the staff was more than helpful and accommodating. We were part of a larger group on board. Some of the members of my group were very particular (to say the least) on what they would eat.. ie... no gluten, no sugar, no artificial anything... They mostly ate omelets for breakfast, lunch and dinner. Kudos to the staff for being able to handle them! If I worked on board I would have been fired! As for the rooms.. my only complaint was that the twin beds were narrower than a standard twin bed and therefore I was fearful of turning over and falling out. The rooms could have had a better layout. ie.. getting rid of the build in desk and nightstand. The bathroom was clean and spacious with a walk in shower with both a shower head and a hand held shower. The features were very modern. Food on board was delicious. Open seating for breakfast and lunch with assigned table for dinner. Two options for lunch.. either a light lunch in the panoramic deck or a sit down lunch in the dining room. Dinner was served around 7-730 with 1 seating. Some cruisers thought this was too late. For me it was just right most of the time. Optional excursions that were included were in my opinion a waste of time. They hired local guides who really guided the group to what they thought was interesting. If you have a copy of Rick Steve with you, you will do much better on his walking tours. The optional paid for excursions.. well, what can I say... your $ gave you the transportation and price of admission... On board activities were limited to a gym, shuffleboard and nightly entertainment (usually from the tour operator). The staff did put on a comedy show which was absolutely hilarious so Kudos to them. We did run into a bit of trouble once leaving Austria headed to Prague... The Danube was too high to continue.. the boat was unable to pass under some bridges. Our captain made a great call. Unfortunately, we had to disembark in Austria and drive 4.5 hrs by bus to Prague. The tour operator paid for this as well as a group dinner. Read Less
Sail Date June 2016
The Amadeus Royal is a mid-sized riverboat that has been kept in amazing shape. Everything was clean, recently painted and the crew was very attentive and fun to be around. The ship holds approximately 120 passengers and has a crew of ... Read More
The Amadeus Royal is a mid-sized riverboat that has been kept in amazing shape. Everything was clean, recently painted and the crew was very attentive and fun to be around. The ship holds approximately 120 passengers and has a crew of 40. She has a 1.4 meter draft and was able to make it up river to Passau when the larger boats (1.6 meter draft boats) had to turn back or transfer to a smaller boat. The only port we could not make to was Regensburg and Lueftner Cruises chartered a bus and bused us upriver (1.5 hours) and bought us lunch. The Amadeus Royal is available for charter and the tour group we were with, chartered the entire boat, so the tour company (Alki Tours) took care of all shore side activities (and did a great job!). The weather was perfect so most people spent a lot of time topside. But during evening the lounge could accommodate all 120 of us but it was a bit crowded. The food was good, but dinner usually took 2 hours to complete. The breakfast buffet was pretty much the same everyday but you could order off the menu for some variety. The whole crew and especially the cruise director (Andrea) did a great job making sure everything was to our liking. It was a wonderful cruise. Read Less
Sail Date October 2015
We wanted to see parts of Europe we had not spent much time in and a river cruise on such an historic waterway intrigued us. We picked a time of year when we thought the weather would be comfortable and the river water level would not be ... Read More
We wanted to see parts of Europe we had not spent much time in and a river cruise on such an historic waterway intrigued us. We picked a time of year when we thought the weather would be comfortable and the river water level would not be too low or too high. We thought going downstream would mean the engines would not have to work as hard and thus would be more quiet. Our planning worked fine and we had a lovely trip We learned much about the history of church and state along the way and were amazed by the reconstruction done after the war. Passau cathedral is wonderful. The high water marks on the buildings show the history of flooding over many hundreds of years. The boat was in excellent condition and the staff very helpful. Food service was very good. We enjoyed the excursions and city tours and made friends we still cherish. I believe you will find this cruise delightful, especially Budapest which is amazing. Read Less
Sail Date April 2015
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