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2 Amadeus Cruise Reviews

We embarked in Vienna heading for Nuremberg on Amadeus Queen. Because of the low water levels on the Danube we changed ship to the Amadeus Elegant. It was like transferring from a 5 star hotel to a backpackers room with an ensuite. We ... Read More
We embarked in Vienna heading for Nuremberg on Amadeus Queen. Because of the low water levels on the Danube we changed ship to the Amadeus Elegant. It was like transferring from a 5 star hotel to a backpackers room with an ensuite. We lost our spacious room with walk-in wardrobe and refigerator to a very small room. There was little hanging space. We could only store one suitcase under the bed as there was not enough room between the bed and the wall to roll the suitcase under the bed. No refigerator. I complained about the refrigerator and was given a 6" x 8" cooler box. Fair enough, I only wanted it for medication. Carpet was very worn. Ceiling and walls needed painting. But at least the crew was very friendly and obliging. The cruise director (on both ships) did not asked if we wanted a guest joining us at mealtimes. Read Less
Sail Date November 2018
I would never sail on a Lueftner Amadeus cruise again. No hot water for the shower for 4 of the 6 mornings. Rooms unbearably hot - several of us had to leave the dinner table to cool off outside during meals, despite repeatedly begging ... Read More
I would never sail on a Lueftner Amadeus cruise again. No hot water for the shower for 4 of the 6 mornings. Rooms unbearably hot - several of us had to leave the dinner table to cool off outside during meals, despite repeatedly begging for them to turn down the heat. Always late into port, which meant that our land tours were rushed and cut short. The "hotel" manager was absolutely rude about complaints about the lack of hot water, blaming the passengers for just not knowing how to turn on the water -- and then reversing that and admitting there was a problem with the boiler. The captain - even ruder and more unresponsive - claimed that the lack of hot water was due to the Americans who "ran the water for 10 minutes before getting in the shower." Then when we asked him to repeat that so it could be recorded, denied he said it. Some of the staff were very kind and helpful, but I wouldn't subject myself to another cruise on this line if it were free. Read Less
Sail Date December 2016
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