I recently returned from a week long voyage on the Rhine and the Moselle, from Amsterdam to Basel on board the Amadeus Silver III. A new ship. Build: 2016. 168 passenger (84 cabins) and 46 crew members. It was a fantastic experience in every way. We had a wonderfully sunny days and breathtaking scenery. The ship boasts a modern elegant décor. The multilingual crew members are friendly and helpful. They are exceptional, and seemed very committed to ensuring everyone to be happy and enjoying the experience. Fellow passengers are multinational. This makes for a really interesting and cosmopolitan atmosphere. Food was exceptional, presentation was exotic. Service was impeccable. The fare includes free-flowing red and white wine with dinner. Complimentary tea and coffee is served after dinner. There is a 24-hour self-service tea and coffee machine in the Amadeus Club at the aft of the ship. Cruises begin with a welcome cocktail, and complimentary cocktails are also served at the captain's gala night. A few details about the ship: The ship is clean and polished. It's nice to sit on the deck and see the view around. An interesting attraction is the passage through the locks. Very interesting. Another interesting experience was to see how the command bridge (on board) sinks into the ship under a bridge (to avoid hitting the bridge.) The onboard currency is the euro. Gratuities are not included in the fare and the recommended guideline is €7 per person, per day. Amazing experience. It is recommended that everyone take a break and take a cruise on this ship. Read Less

I was looking for a short cruise but wanted to visit a variety of countries. This cruise stopped at 6 ports. Regensburg, Bratislava, Vienna, Budapest to name a few. Excursions were informative and interesting. Local guides who were excellent. Trips partly by coach and followed by short walking experiences. Consideration given to mobility impaired customers. Early starts for the morning tours and always an opportunity for further afternoon excursions or your own free time to explore at leisure. On board service was terrific. Friendly and very helpful crew. Delicious food and all served immaculately. Presentation and variety excellent. The cabin was compact but perfectly proportioned. Had an issue with the air conditioning system but it was quickly remedied. Weather remained perfect except for one rainstorm. Umbrellas were supplied on board. All the crew were well trained, courteous and very helpful. I would recommend this cruise for the retired brigade as all on board were well taken care of. Read Less

Chose this SAGA cruise for the right duration and destination. Ship crew , including the captain , very surly on the whole . Housekeeping had to be asked to supply things like toilet rolls and box of tissues . Sewage smell in the lower corridor most of the time , although it did not penetrate the cabin . Had the feeling that the serving staff were on piece rate , next courses left on the table whilst still finishing the previous one . Food was not up to much , often cold ( when it should have been hot ) . Trying too hard to be haute cuisine . The musical entertainment was the poorest we have ever experienced , boring and totally disinterested and certainly was not "entertaining ". Best nights were the quiz nights , varied and good fun by the 'saga' guy Jerome . Jerome managed very well in getting passengers up on deck with his deck games . On the whole - disappointing . Read Less

This is our first river cruise. We had done the inside passage to Alaska from Vancouver. We boarded the cruise in Amsterdam and disembarked in Budapest. Overall, we enjoyed the cruise. The restaurant staff were absolutely great. They always served us in friendly manner, attended to our needs and made us feel very welcome. I will give 110% for their service and friendliness. The cruise was good except for occasional bumps at the locks. Some of my friends were in a cabins at the back of the ship and experienced engine noise. Forget about watching TV, all in foreign language except for a new channel (skynews) which was in English. Very disappointing TV and reception. There are limited books on board to read and I read 3 of them. There are some board games, scrabble, cards etc which we played while sailing. The other negative of the cruise is the options excursions. They are expensive. We mamaged to do many of them at fraction of the cost on our own. The did bring a birthday cake for my wife on her birthday, very nice jesture. Read Less

The Queen is lovely, but the food and service is very low. Examples: The purser has no one and two dollar Euros for you to pay guides with. They had 30 cents, Euro, for the entire boat and would not ever tell you if they would be getting more. The check in people are rude, even a bid mean, and love to tell you no to even the simplest request. Most of the help is from Romania, but it felt very old Soviet Union type of horrible service. The beds are rock hard, the food portions are very small, but the staff in the dinning room are good. The lunch buffet has two types of lettuces and no fruit, desert bar, cheese or cold cut, or any fresh meat being cut by anyone. In fact, you never smell any food being prepared. Our best guess is it all is premade and reheated on board. Read Less

Wanted to see specific towns on river rhine and we were not dissapointed The staff and the food was absolutely marvellous . I dont usually write reviews but this is a way of apology to all of amadeus Briliant crew for the non stop complaints of some of the passengers ranging from petty comments about the food to blagging some extra drinks just to keep them quiet .One person on the first day even said she paid more for her cabin than her friend the ship doesnt need to recompense anyone if someone got a better deal I felt ashamed to be English Rant over Once again all of you on that ship were fantastic and i would recommend anyone to try amadeus river cruises All the towns visited including Speyer Rudesheim Mannheim Koblenz Cologne were very easy access to get off the ship and quality time in the towns Also the walking tours of Speyer and Cologne were very informative...My next trip is going to be the Danube and i wont hesitate to check out Amadeus first in the hope of meeting up with the same staff Read Less

The cruise was sponsored by my university. There were many colleges represented - Ohio State was number 1. University of Texas was second. Canadian ones also. 130 persons. This was my only experience river cruising. There are many locks. We has some snow but we were very comfortable on board in Suite 304 on the Mozart deck. Our suite had good closet space, a decent bathroom (shower only); mini-bar, no ice machine or microwave oven, a shallow veranda and quiet seating area. Cabin staff are excellent. The Panorama Bar is on deck 3, for port lectures and a light dinner menu. The Panorama Restaurant on Deck 2 offers full breakfast, lunch and dinner. The quality and quantity of drink and food is generous. At the stern of Deck 3 is the Amadeus Club. Coffee is available 24/7 and there is a small library and TV. Shore excursion are good with hearing devices so that your can hear the tour guide from any distance. Transfers are well executed. We enjoyed a 3 night extension in Munich before flying home. Read Less

Chose this ship because it was chartered by a classical music station. Plastic flowers in the hallways and in our cabin. If you can't use fresh, why bother? Chairs in dining room had tattered fabric that was fraying and hanging down underneath seats. Cocktails and "finger" appetizers were served without napkins. No decaf coffee at night served at dinnertime. Some of the staff were pleasant and efficient but others were not professional and rude. Corroded soap dish in bathroom.Ceiling in bathroom was so low that my husband who is 6' 1" tall could not stand up in the tub without hitting his head. Bathroom reminded one of a 1960's Wisconsin motel. Bath towels were worn and thin. Hard to believe this ship is only 7 yrs. old. It appears much older. No help from crew getting on or off ship in slippery, rainy conditions. In our opinion, one would be wise to avoid the Lueftner cruise fleet. Please note that our Enrichment Activities, Entertainment and Shore Excursions were all arranged by a land based company in the US. in partnership with the classical radio station and were independent of and not the responsibility of Amadeus Elegant thus the high ratings. Read Less

Cruise was part of a 19 day trip but was glad we only had 9 nights on this ship. My own fault for not reading the fine print - was on the Haydn Deck with only a VERY small window (expecting a panoramic window) with NO view and water lapping outside. The cabin was small and stuffy with only basic amenities. Rooms were clean but had to ask for the bed linen to be changed after 4 nights. The ship is small and at times felt crowded especially in the lounge where there was not enough room for everyone to sit but there was no other room to choose. The sun deck was good when it was warm enough to use it The dining and bar staff were the ship's saving grace. Could not fault the service we received from our dedicated staff members - Ved and Marjiana - these 2 people made our cruise a memorable experience. Always friendly, helpful and full of fun and the company should be proud of these great ambassadors. Entertainment was the same every night which got a bit monotonous. The main cruise director was rude to guests in the lounge and made many people feel uncomfortable. The second cruise director (Italian) was good and tried to assist all guests. I will be cruising again but will take greater care of which company I use - the reviews here are very helpful. Thank goodness for Ved and Marijana - they gave us great memories. Read Less

I thought it would be an easy, fun, luxurious way to travel, for the most part it was, but the food, except for breakfast, was not tastey,it was badly presented, and the portions were small. It felt like someone wanted to make a buck on our back, and it took hours to serve. Otherwise the serving team was nice and corgial. The rooms were small but very clean, and again, the cleaning team was great. There were some handicapped people who should have had mini buses for long walks, but they did not, and it slowed down the whole group. All the sites we visited were fantastic, and the sailing itself very pleasant. There was ver little entertainmen, which was just as well because the dinner took so long that everyone was too tired to enjoy it (may be that was the purpose of the slow service). I like this way of travelling, but I'd have to make sure first that the food is good and in abundance, and there is better entertainment. Read Less