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47 Amadeus Cruise Reviews

Just returned from the Danube river cruise on the Amadeus Queen and couldn’t fault a single thing. Genuinely cannot understand anyone who could criticise any part of the cruise ship. The only drawback may have been the drinks package ... Read More
Just returned from the Danube river cruise on the Amadeus Queen and couldn’t fault a single thing. Genuinely cannot understand anyone who could criticise any part of the cruise ship. The only drawback may have been the drinks package as it was a bit restrictive with choice and availability only at mealtimes, but that in itself may have been a good thing so as not to get people too rowdy! The facilities on the ship were second to none and the cleanliness was fantastic. The rooms were cleaned during the day and again in the evening when the beds were turned down. All members of the crew couldn’t have been more courteous and helpful and the food was superb. There was always a great choice on the menu and at lunchtimes you could opt for a lighter lunch for those not wanting to have a large 4 course lunch as well as the 5 course dinner. At the end of the holiday we didn’t want to leave. In fact we are determined to do another very soon and wouldn’t hesitate to recommend the Amadeus Queen. Read Less
Sail Date July 2019
Embarkation was easy. Cabin key obtained on boarding. Luggage arrived quickly in cabin. Cabin compact. Small window just above water level. Kept clean. Head of bed only 10 inches from en-suite door. En-suite very compact. Plenty of ... Read More
Embarkation was easy. Cabin key obtained on boarding. Luggage arrived quickly in cabin. Cabin compact. Small window just above water level. Kept clean. Head of bed only 10 inches from en-suite door. En-suite very compact. Plenty of storage space. Had to ask for bottled water to be replenished on 2nd day. Otherwise tea and coffee available. Dining not 5 stars as expected. Beware don’t get drinks package as only offered cheap house wine. Food and wine not as advertised. Service was slow. Ship appeared very short of staff. Coffee was poor quality, Earl grey tea was available after speaking to cruise manager. Excursions were well planned. Visited various towns along the Rhine. Lots of castles viewed while cruising. Went through 12 locks which was fascinating but did cause delays reaching ports. Disembarkation straight forward, but left at station with luggage for several hours. Holiday was run by Great Rail Journeys. Would not recommend. Would do another river cruise, as only 152 passengers no long queues boarding or disembarking for excursions. Read Less
Sail Date May 2019
We embarked in Vienna heading for Nuremberg on Amadeus Queen. Because of the low water levels on the Danube we changed ship to the Amadeus Elegant. It was like transferring from a 5 star hotel to a backpackers room with an ensuite. We ... Read More
We embarked in Vienna heading for Nuremberg on Amadeus Queen. Because of the low water levels on the Danube we changed ship to the Amadeus Elegant. It was like transferring from a 5 star hotel to a backpackers room with an ensuite. We lost our spacious room with walk-in wardrobe and refigerator to a very small room. There was little hanging space. We could only store one suitcase under the bed as there was not enough room between the bed and the wall to roll the suitcase under the bed. No refigerator. I complained about the refrigerator and was given a 6" x 8" cooler box. Fair enough, I only wanted it for medication. Carpet was very worn. Ceiling and walls needed painting. But at least the crew was very friendly and obliging. The cruise director (on both ships) did not asked if we wanted a guest joining us at mealtimes. Read Less
Sail Date November 2018
We had chosen a Danube Christmas Markets cruise from Vienna to Nuremburg on the very smart, new Amadeus Queen. Our suite was very large, with chocolate truffles every day (sadly only 3 on that ship, we never received them on the Elegant), ... Read More
We had chosen a Danube Christmas Markets cruise from Vienna to Nuremburg on the very smart, new Amadeus Queen. Our suite was very large, with chocolate truffles every day (sadly only 3 on that ship, we never received them on the Elegant), nice food, and the Cruise Directors were fun. Unfortunately we had to leave after 3 days because the Danube river levels were low (all autumn) and be bussed to Regensburg for our final 3 days of the cruise - I would continue the review on the Amadeus Elegant page, but I have to use 150 words, so will cover that now! The Elegant is a 3 star ship - it has not been renovated in 9 years since it was built, and the cabins and suites are a third smaller, losing the large shower. The food however was superb - and all 5 course meals! My main dissatisfaction with Amadeus is that the cruise was very regimented. We had compulsory "good morning campers" speeches into our cabins each day, and lots of repetitive "do this now" announcements during the day. The price of this cruise is very good value for money, so I think that's why at least 3/4 of the cruisers were with groups, who had their own lectures etc. Amadeus are I believe the only river cruise line who insist on putting people onto a compulsory table for meals throughout the cruise. This effectively turns you into another group! As a result I think I talked to about 10 other people, as opposed to dozens on our previous Avalon cruise, where we sat and talked to people at random, and no-one appeared to be in a closed group. Our previous Avalon cruise on the River Main was more relaxed, though the good weather then, and appalling rain this time, may have affected my memory! With Amadeus the excursions are optional and extra cost. I did like the Vienna evening concert, and Melk Abbey was interesting, Nuremburg was also good - I liked seeing the historic Nazi sites, especially as it meant we didn't have to get off the bus for so long into the pouring rain! I probably would not travel with Amadeus again - if they cannot guarantee a similar standard of ship if they have to make you bus to another ship, and all of the regimentation has put me off them. Read Less
Sail Date November 2018
Mine was a large group tour. With the drought on the Danube, many of the other River Boat companies could not sail due to the draft required for their boats. The Amadeus Queen is a new boat and constructed with a shallower draft, so ... Read More
Mine was a large group tour. With the drought on the Danube, many of the other River Boat companies could not sail due to the draft required for their boats. The Amadeus Queen is a new boat and constructed with a shallower draft, so we were able to sail, but had to empty the pool when the shallow-ness was iffy. The cabins on the Strauss deck are spacious and the food, service, entertainment, and morning stretch classes were great. The wines were lovely from the various countries along the way and our glasses were bottomless. Desserts were great and you could also opt for ice cream sundaes. Spectacular views from the sun deck and wonderful ground tours. A special treat was the evening cruise of the lit up Budapest buildings and watching our captain maneuver through many of the locks as we proceeded from Hungary to Germany. * Highly recommend this company and the Amadeus Queen. Read Less
Sail Date October 2018
We chose this cruise based on the timing since this was at the end of a 4 week Europe vacation. There were only 2 cabins available at the time and both were on the lower deck. While we found the food and the entertainment provided was ... Read More
We chose this cruise based on the timing since this was at the end of a 4 week Europe vacation. There were only 2 cabins available at the time and both were on the lower deck. While we found the food and the entertainment provided was great (talented duo, Kapka and Dimcho, and on one night the Gypsy Band) there were a few things that meant our experience was not so enjoyable as it might have been. Cruisers need to be aware that this boat seems to cater for group tours (and those on this cruise were of an average age of about 80 - much older than us). This meant there was not much mixing and we were confined to a set table for meals so did not get to meet many people (our table companion rarely had meals in the restaurant). This is disappointing if you enjoy meeting people on your travels. The excursions are all extra - even the walking tours that other cruise companies usually include. And these rivers are not particuarly interesting in themselves (lots of industry along the river bank) so you need to go out to experience Burgundy and Provence because you can't do this from the boat. However, because Amadeus use local guides, it also means that the quality of the experience can vary. But the worst aspect for us was the cabin which was extremely noisy on the lower deck. The ship uses a vacuum system for the toilets and every time anyone used the toilet on the decks above us, it sounded like a train going through a tunnel. (We did get used to it and it is not a problem on the upper decks.) When we went through a lock, there was loud banging and it sounded as if water was rushing into the cabin - quite scary the first time I heard it - and I never got used to that. It always woke me up since we went through many locks at night. (Again, this is not the same for the upper decks.) The other thing that you need to be aware of (no matter what cabin you choose) is that the beds are pushed together to make a double but there is a substantial crack between them and they are made up as singles. One morning I woke up in the crack with a very stiff neck. Our table companion said she could not sleep at all because the bed was too hard and had 2 quilts laid under the sheet to make it softer - though this did not bother us so much. With these issues. it was fortunate that the crew were so delightful and so well organised. Our cabin was cleaned and tidied twice a day and we could not fault the service we received. The public areas on the ship are comfortable (though the coffee station is way down the back of the secon deck which is odd) and the system of getting on and off the ship worked well even with a slow and elderly group. The fitness room looked well fitted out though I did not use it - too busy sight-seeing on most days. Read Less
Sail Date October 2018
Can not say enough GREAT things about the crew on this ship & trip. Especially Loreley, our fabulous Cruise Director ! It was our 1st river cruise and we booked through Brand G Vacations. Some of the categories below, Entertainment, ... Read More
Can not say enough GREAT things about the crew on this ship & trip. Especially Loreley, our fabulous Cruise Director ! It was our 1st river cruise and we booked through Brand G Vacations. Some of the categories below, Entertainment, Shore Excursions, Enrichment Activities, Value for Money ( all inclusive ) & portions of the Onboard Experience were to Brand G's credit. The staterooms surprised us, being accustomed to ocean cruises, for their spaciousness. Showers you can turn around inside, and walk in closets. Love the option of opening the cabin window. That said, the 'pushed together' beds left a small ravine in the middle, where you could have lost a small child. And the duvets are SO SMALL, no one 6 ft or taller can cover your feet and your upper torso at the same time. The dining room and bar staff were also wonderful. There was SO MUCH food, and many, many choices at breakfast & lunch. Unfortuneately, most choices were super salty, and the 4 course dinner took 2 1/2, sometimes 3 hours to complete. Sadly, most of the desserts were unappealing and Good Lord forbid if you asked to try the ice cream instead. The staff "had to ask permission" We noticed the breakfast selection became smaller and smaller as the trip went on. This was all coupled with the entire ship's AC going out, as well as the Hot Water for the entire ship. Repaired the same day, but makes you wonder as it seemed understaffed. Read Less
Sail Date August 2018
We found a great deal with Adelman Travel which included a brief land tour of southern Germany and then a River Cruise on the Danube. We Started in Passau traveled to Budapest and then returned to Passau. There were no problems with ... Read More
We found a great deal with Adelman Travel which included a brief land tour of southern Germany and then a River Cruise on the Danube. We Started in Passau traveled to Budapest and then returned to Passau. There were no problems with navigation as the Amadeus Queen has a shallow draft. Number of stops on the Danube which included Melk and the Melk Abbey, Vienna, Budapest, Bratislava and Linz. We had sunshine everyday and it was a wonderful trip. Tours were well organized and no problems were incurred. Really needed more time in Budapest. Cruise also include a brief night cruise of the Budapest from the River Danube which was wonderful. Cabins had an ample closet, room a little small but average for a cruise cabin. We had a large picture type window which opened and were on the Strauss Deck. Food was excellent, wine, red and/or white, with every dinner and dinner service was good. Dinner clothing was what I would call business casual. With the Captain's dinner it was a little more formal for many but business casual still worked. We had an assigned seating area as there was a group of us. With the exception of our group and 2 French couples all others on board appeared to be German. Activities/entertainment in the evening were very limited, piano player/singer but the beer and service was good. Read Less
Sail Date July 2018
I recently returned from a week long voyage on the Rhine and the Moselle, from Amsterdam to Basel on board the Amadeus Silver III. A new ship. Build: 2016. 168 passenger (84 cabins) and 46 crew members. It was a fantastic experience in ... Read More
I recently returned from a week long voyage on the Rhine and the Moselle, from Amsterdam to Basel on board the Amadeus Silver III. A new ship. Build: 2016. 168 passenger (84 cabins) and 46 crew members. It was a fantastic experience in every way. We had a wonderfully sunny days and breathtaking scenery. The ship boasts a modern elegant décor. The multilingual crew members are friendly and helpful. They are exceptional, and seemed very committed to ensuring everyone to be happy and enjoying the experience. Fellow passengers are multinational. This makes for a really interesting and cosmopolitan atmosphere. Food was exceptional, presentation was exotic. Service was impeccable. The fare includes free-flowing red and white wine with dinner. Complimentary tea and coffee is served after dinner. There is a 24-hour self-service tea and coffee machine in the Amadeus Club at the aft of the ship. Cruises begin with a welcome cocktail, and complimentary cocktails are also served at the captain's gala night. A few details about the ship: The ship is clean and polished. It's nice to sit on the deck and see the view around. An interesting attraction is the passage through the locks. Very interesting. Another interesting experience was to see how the command bridge (on board) sinks into the ship under a bridge (to avoid hitting the bridge.) The onboard currency is the euro. Gratuities are not included in the fare and the recommended guideline is €7 per person, per day. Amazing experience. It is recommended that everyone take a break and take a cruise on this ship. Read Less
Sail Date June 2018
I was looking for a short cruise but wanted to visit a variety of countries. This cruise stopped at 6 ports. Regensburg, Bratislava, Vienna, Budapest to name a few. Excursions were informative and interesting. Local guides who were ... Read More
I was looking for a short cruise but wanted to visit a variety of countries. This cruise stopped at 6 ports. Regensburg, Bratislava, Vienna, Budapest to name a few. Excursions were informative and interesting. Local guides who were excellent. Trips partly by coach and followed by short walking experiences. Consideration given to mobility impaired customers. Early starts for the morning tours and always an opportunity for further afternoon excursions or your own free time to explore at leisure. On board service was terrific. Friendly and very helpful crew. Delicious food and all served immaculately. Presentation and variety excellent. The cabin was compact but perfectly proportioned. Had an issue with the air conditioning system but it was quickly remedied. Weather remained perfect except for one rainstorm. Umbrellas were supplied on board. All the crew were well trained, courteous and very helpful. I would recommend this cruise for the retired brigade as all on board were well taken care of. Read Less
Sail Date June 2018
Chose this SAGA cruise for the right duration and destination. Ship crew , including the captain , very surly on the whole . Housekeeping had to be asked to supply things like toilet rolls and box of tissues . Sewage smell in the lower ... Read More
Chose this SAGA cruise for the right duration and destination. Ship crew , including the captain , very surly on the whole . Housekeeping had to be asked to supply things like toilet rolls and box of tissues . Sewage smell in the lower corridor most of the time , although it did not penetrate the cabin . Had the feeling that the serving staff were on piece rate , next courses left on the table whilst still finishing the previous one . Food was not up to much , often cold ( when it should have been hot ) . Trying too hard to be haute cuisine . The musical entertainment was the poorest we have ever experienced , boring and totally disinterested and certainly was not "entertaining ". Best nights were the quiz nights , varied and good fun by the 'saga' guy Jerome . Jerome managed very well in getting passengers up on deck with his deck games . On the whole - disappointing . Read Less
Sail Date June 2018
This is our first river cruise. We had done the inside passage to Alaska from Vancouver. We boarded the cruise in Amsterdam and disembarked in Budapest. Overall, we enjoyed the cruise. The restaurant staff were absolutely great. They ... Read More
This is our first river cruise. We had done the inside passage to Alaska from Vancouver. We boarded the cruise in Amsterdam and disembarked in Budapest. Overall, we enjoyed the cruise. The restaurant staff were absolutely great. They always served us in friendly manner, attended to our needs and made us feel very welcome. I will give 110% for their service and friendliness. The cruise was good except for occasional bumps at the locks. Some of my friends were in a cabins at the back of the ship and experienced engine noise. Forget about watching TV, all in foreign language except for a new channel (skynews) which was in English. Very disappointing TV and reception. There are limited books on board to read and I read 3 of them. There are some board games, scrabble, cards etc which we played while sailing. The other negative of the cruise is the options excursions. They are expensive. We mamaged to do many of them at fraction of the cost on our own. The did bring a birthday cake for my wife on her birthday, very nice jesture. Read Less
Sail Date May 2018
The Queen is lovely, but the food and service is very low. Examples: The purser has no one and two dollar Euros for you to pay guides with. They had 30 cents, Euro, for the entire boat and would not ever tell you if they would be getting ... Read More
The Queen is lovely, but the food and service is very low. Examples: The purser has no one and two dollar Euros for you to pay guides with. They had 30 cents, Euro, for the entire boat and would not ever tell you if they would be getting more. The check in people are rude, even a bid mean, and love to tell you no to even the simplest request. Most of the help is from Romania, but it felt very old Soviet Union type of horrible service. The beds are rock hard, the food portions are very small, but the staff in the dinning room are good. The lunch buffet has two types of lettuces and no fruit, desert bar, cheese or cold cut, or any fresh meat being cut by anyone. In fact, you never smell any food being prepared. Our best guess is it all is premade and reheated on board. Read Less
Sail Date April 2018
Wanted to see specific towns on river rhine and we were not dissapointed The staff and the food was absolutely marvellous . I dont usually write reviews but this is a way of apology to all of amadeus Briliant crew for the non stop ... Read More
Wanted to see specific towns on river rhine and we were not dissapointed The staff and the food was absolutely marvellous . I dont usually write reviews but this is a way of apology to all of amadeus Briliant crew for the non stop complaints of some of the passengers ranging from petty comments about the food to blagging some extra drinks just to keep them quiet .One person on the first day even said she paid more for her cabin than her friend the ship doesnt need to recompense anyone if someone got a better deal I felt ashamed to be English Rant over Once again all of you on that ship were fantastic and i would recommend anyone to try amadeus river cruises All the towns visited including Speyer Rudesheim Mannheim Koblenz Cologne were very easy access to get off the ship and quality time in the towns Also the walking tours of Speyer and Cologne were very informative...My next trip is going to be the Danube and i wont hesitate to check out Amadeus first in the hope of meeting up with the same staff Read Less
Sail Date March 2018
The cruise was sponsored by my university. There were many colleges represented - Ohio State was number 1. University of Texas was second. Canadian ones also. 130 persons. This was my only experience river cruising. There are many ... Read More
The cruise was sponsored by my university. There were many colleges represented - Ohio State was number 1. University of Texas was second. Canadian ones also. 130 persons. This was my only experience river cruising. There are many locks. We has some snow but we were very comfortable on board in Suite 304 on the Mozart deck. Our suite had good closet space, a decent bathroom (shower only); mini-bar, no ice machine or microwave oven, a shallow veranda and quiet seating area. Cabin staff are excellent. The Panorama Bar is on deck 3, for port lectures and a light dinner menu. The Panorama Restaurant on Deck 2 offers full breakfast, lunch and dinner. The quality and quantity of drink and food is generous. At the stern of Deck 3 is the Amadeus Club. Coffee is available 24/7 and there is a small library and TV. Shore excursion are good with hearing devices so that your can hear the tour guide from any distance. Transfers are well executed. We enjoyed a 3 night extension in Munich before flying home. Read Less
Sail Date November 2017
Chose this ship because it was chartered by a classical music station. Plastic flowers in the hallways and in our cabin. If you can't use fresh, why bother? Chairs in dining room had tattered fabric that was fraying and hanging down ... Read More
Chose this ship because it was chartered by a classical music station. Plastic flowers in the hallways and in our cabin. If you can't use fresh, why bother? Chairs in dining room had tattered fabric that was fraying and hanging down underneath seats. Cocktails and "finger" appetizers were served without napkins. No decaf coffee at night served at dinnertime. Some of the staff were pleasant and efficient but others were not professional and rude. Corroded soap dish in bathroom.Ceiling in bathroom was so low that my husband who is 6' 1" tall could not stand up in the tub without hitting his head. Bathroom reminded one of a 1960's Wisconsin motel. Bath towels were worn and thin. Hard to believe this ship is only 7 yrs. old. It appears much older. No help from crew getting on or off ship in slippery, rainy conditions. In our opinion, one would be wise to avoid the Lueftner cruise fleet. Please note that our Enrichment Activities, Entertainment and Shore Excursions were all arranged by a land based company in the US. in partnership with the classical radio station and were independent of and not the responsibility of Amadeus Elegant thus the high ratings. Read Less
Sail Date October 2017
Cruise was part of a 19 day trip but was glad we only had 9 nights on this ship. My own fault for not reading the fine print - was on the Haydn Deck with only a VERY small window (expecting a panoramic window) with NO view and water ... Read More
Cruise was part of a 19 day trip but was glad we only had 9 nights on this ship. My own fault for not reading the fine print - was on the Haydn Deck with only a VERY small window (expecting a panoramic window) with NO view and water lapping outside. The cabin was small and stuffy with only basic amenities. Rooms were clean but had to ask for the bed linen to be changed after 4 nights. The ship is small and at times felt crowded especially in the lounge where there was not enough room for everyone to sit but there was no other room to choose. The sun deck was good when it was warm enough to use it The dining and bar staff were the ship's saving grace. Could not fault the service we received from our dedicated staff members - Ved and Marjiana - these 2 people made our cruise a memorable experience. Always friendly, helpful and full of fun and the company should be proud of these great ambassadors. Entertainment was the same every night which got a bit monotonous. The main cruise director was rude to guests in the lounge and made many people feel uncomfortable. The second cruise director (Italian) was good and tried to assist all guests. I will be cruising again but will take greater care of which company I use - the reviews here are very helpful. Thank goodness for Ved and Marijana - they gave us great memories. Read Less
Sail Date October 2017
I thought it would be an easy, fun, luxurious way to travel, for the most part it was, but the food, except for breakfast, was not tastey,it was badly presented, and the portions were small. It felt like someone wanted to make a buck on ... Read More
I thought it would be an easy, fun, luxurious way to travel, for the most part it was, but the food, except for breakfast, was not tastey,it was badly presented, and the portions were small. It felt like someone wanted to make a buck on our back, and it took hours to serve. Otherwise the serving team was nice and corgial. The rooms were small but very clean, and again, the cleaning team was great. There were some handicapped people who should have had mini buses for long walks, but they did not, and it slowed down the whole group. All the sites we visited were fantastic, and the sailing itself very pleasant. There was ver little entertainmen, which was just as well because the dinner took so long that everyone was too tired to enjoy it (may be that was the purpose of the slow service). I like this way of travelling, but I'd have to make sure first that the food is good and in abundance, and there is better entertainment. Read Less
Sail Date October 2017
Booked 21 day tour of Balkans through Trip A Deal Australia which included 9 day cruise on Amadeus Royal. From the time we stepped on board crew were very welcoming & friendly from then until the end. Food & service were 5 star ... Read More
Booked 21 day tour of Balkans through Trip A Deal Australia which included 9 day cruise on Amadeus Royal. From the time we stepped on board crew were very welcoming & friendly from then until the end. Food & service were 5 star and amenities in the ship were fantastic. We visited some great countries and optional excursions were great and very reasonably priced. All the crew were extremely, helpful and a lot of fun to share holiday with. All had a good sense of humour and kept the passengers entertained. Wines were high quality and servings at both lunch & dinner were very generous. Drink prices at bar were reasonably priced. Public amenities were very clean , spacious and never felt overcrowded. This was my first time on a European river cruise and I can honestly say I was pleasantly surprised. Would thoroughly recommend Amadeus Royal for any cruise holiday. Read Less
Sail Date October 2017
I think this is the first review of Amadeus provence. This was a river cruise from Lyon to Lyon in 7 days. Embarcation starts at 4pm,but i arrived at about 12pm,but they took my suitcase and was welcomed with a coffee and ... Read More
I think this is the first review of Amadeus provence. This was a river cruise from Lyon to Lyon in 7 days. Embarcation starts at 4pm,but i arrived at about 12pm,but they took my suitcase and was welcomed with a coffee and sweets.Thanks to Casper the best CD i ever had. At 4pm i went to the reception and it took 1min,all they ask for was my passport. This was given back the next day. One of the crewmembers showed me my cabin,but no explanation was given. To set your code in the safe is not so easy. "push the red button on the inside of the safe" but it was so well hidden that i could not find it.Later i found out i was not the only one,but they solved it immediately. They have a very strange,at least to me,key system.No card but an old fashioned heavy thing with little ropes and a sort of magnet attached.It works perfect. Leaving the ship you to exchange your cabin key for the boarding pass at reception. When you are going on a excursion you recive an excursion ticket as well. Very cheap and effective way to know who's on the ship and who's not,no computer needed. The ship. Brought into service spring 2017,so as good as new.Maximum pass.140 and 40 crewmembers. Nice bleu-grey colors,sober decoration.Elevator. There is a small shop near the reception. Small, and when i say small i mean really small,let's say a one man or women shop. Very nice Panorama Lounge where they serve the afternoon tea with pastries and opensandwiches. Afternoon tea is served from 4pm until 4.30pm. And when they say 4pm they mean 4pm and not 1min earlier,and they remove everythingat 4.30pm on te minute.Deutsche grundlichkeit. Back to the ship. 24 hour self serve coffee corner is located in the aft of Strauss deck. In my opinion whaste of space (its pretty large) because i never saw no one there. Small gym. Small "infinity" pool. The restaurant can serve all the guests in one seating. The cabin. My cabin was 116 on the Haydn deck.Aquarium class. Note that the cabin plan who can be found on their webside,and discribed as "classis staterooms"are not the same as the one's on Haydn deck ( a big difference ) i'm talking about cabin nrs.116 117 118 119 .I am not sure about the others on the Haydn deck. The differences: no chair !!!! A sofa where you can hardly sit on.The" walk-in closet " is so small that you can't walk in.The bathroom is not the same as on the plan and its not on the same place.Very misleading.The great mirror is misplaced ( imo) Small safe. Very large tv ( 35 stations ) in front of the bed,so you had to sit on the bed to watch tv. Large shower with A GLASS DOOR.The shower is almost as large as the rest of the bathroom.It is imo a one person bathroom.Good bathroom products ( Rituals ) and supplemented daily. ( small flacons ) No robes,no slippers,no fresch fruit,no turn down choc.Very good but small bed,good lights.Very noisy toilet system,note that i am still talking about this 4 numbers. Was i pleased with my cabin? Concerning the price i paid YES,i am hardly in the cabin and you can not drive a Mercedes Benz for the price of a Citroén. The food. Breakfast Buffet from 7 to 9am in the restaurant ,there is also a early riser breakfast in thePanorama Lounge, but you better skip that.Go and see for yourself.TheRetaurant:Lot of diff.breads ( german ) but also croissants and a few Dannish pastries,cake's muffin's and donuts,and a toaster. Juices:grape,apple pinapple and orange,not fresch ( tetra or brickpack ) Cheeses and cold cuts like ham,smoked salmon, salami and others that changed daily. Also smoked ham of whitch they it's Parma Ham, but it's certainly not. ( Don't wrestle with a pig,you get dirty,and besides the pig likes it ) THere is a hot section with beans,bacon,scrambled eggs etc.... NO EGGS STATION !!! Fellow guests. There were different groupes.One from Holland ( 40 pers ) one from Germany ( 30pers ) both with theire own tour guide and bus who followed te ship.One from Israel ( 20pers ) and abot 20pers; from Japan.Four from GB and a few from Austalia and NZ. One from belgium,and that was me.So all the groups stayed together,that's why i was assigned to the G;Britain table.Language was nos a great problem because my Englich is better than their Flemich.And we had the same drink package,witch is not the same for every group.I was very pleased with my table mates,and they with me.( they said) Not one French guest on a French cruise !!! Perhaps it is a German ship. Lunch buffet. 12pm 2.00pm A light lunch is available in the Panorama Lounge,but i can't comment on that because i always went to the Restaurant.More choise and table service. Salad bar( self serve ) with cold and warm section. The problem was, when something delicious was " sold out "it was sold out forever. No refill, even with tomato's,and it happened every day. But you will not die of hunger because you still have the 5 course table served meal. I had the complimentary drink package, witch means free bier ( Tap Bitburger ) wine,red or and white and soft drinks.Free flowing and a decent quality.I guess in the range between5 and 10€ retail price.All daily changed French wines.Every time coffee or tea was offered. Dinner.7pm one seating with fixed table. Starter,two choises Soup,two choises Main course, meat,fish or vegetarian. Dessert and coffee or tea. Free flowing drinks. Most meat is pork.Once we had lam, and once "tender sirloin steak"Forget the tender because was as tough as a shoe sole.And notwithstanding i asked for "medium" he was far overcooked.Steak is not their specialty.All the soups were outstanding.Portions were not big and well seasoned. They clearly work with the not so expensive ingredients,so no sole,no lobster no foie gras and dispites whe were cruising the Burgundy region no escargots,no boeuf Bourguignon,no coq au vin,no civet de lievre,no Brillat Savarin or Andouille the Chablis.We did have poulet de Bresse.They sometimes offered local products but always the not so expensive one's.The gala dinner was a misunderstanding dinner,i think because of the language (all the waiters come from the east block ) so Fhilippe ( our waiter ) made his first and only mistake by telling us we only had to orderthe starter and the main course ( 7 courses ) all the other courses comes automaticly he said.We were waiting for the lobster soup,but he presented us the next course. When we asked for our lobster soup,the answer was we didn't order lobster soup. So can we still have the soup.No impossible.And they were serving lobster soup at the other tables !!!! Strange.The baked Alaska was so so. In general,the food was good,sometimes excellent. Presentation could be better,so it's not Michelin star-inspired,but almost always honnestfresh food. Entertainment. Live music with the Duo Vision band ( Boryana and Ventzi ) Piano/keybord and guitar. One gast appearance: The Gipsy Band ( presented as The Gipsy Kings ) They played their version of " My way and New York New York" the well know Gipsy musik,the Japanees people loved it. I left. A few quizes and that was it.Enough for me.By the way we won one quiz.( bottle sekt ) Excursions. Maconnais & Beaujolais wine museum incl. wine tasting (63€) Good Beaune & Burgundy.(63) a must.Excelent City tour Lyon (35€) Good Avignon city walk & pope palace (35€) a must.Excelent. Arles City walk (26€) if you like Van Gogh,do it.Don't go to the roman teatre (world famous)there is nothing to see and the entrence cost you 9€ Imo a tourist trap. Nature Park Camargue & Saintes Maries de la Mer (42€) If you like to see a few "wild horses and wild bulls walking in an enclosed meadow"than this is your cup of tea,if not go to the zoo,and these"pink" flamengo's you hardly can see are not pink.Sainte Maries de la Mer is visited because nothing else to see.Even in SMdlM there is just one church and a few souvenirshops.I almost forgot there a lot of intrusive and aggressive gipsy who constantly try to sel you crap or predict your future.A pest. Save your money and stay away from this tour it"s nothing more than a 4.30h bus drive. The Ardèche Gorge ( 42€).If you have seen the Grand Canyon in the USA don't go,if not you'll see the little grand canyon.Up to you. Other items. Wifi, it was free for me, but did not used it,so no comment. Small gym. Prices of drinks. Open wines ( 0.2l )French house red white and rosé. 3.50€ Elsass edelzwicker ( white ) vin d'Alsace.4.70€ Beaujolais Pasquier des Vignes ( red ) 4.70€ Cotes de Provence rosé for 4.70€ House Sprankling Wine ( sekt )0.10l à 4.80€ House Champagne by the glass,10.50€ Bottle house spranking (0.75l )24.00€ Furst Metternich brut?? 26.00€ Geldermann Brut?? 29.00€ Duval leroy Champagne. 46.00€ Moet & C handon.68€ Classical Cocktails.5.90€ Tequilla sunrise. 6.50€ Fancy cocktails. 6.50€ Champagne cocktails. Mimosa. 4.30€ Kir Royal and others. 5.20€ Non alcoholi cocktails. 3.80€ Long Drinks. 5.40€ Gin Tonic Deluxe.6.50€ Beer.0.30L and 0.50l from 3.00 to 4.70€ Leffe.3.60€ Mineral water.0.25L or 8.50 oz 2.20€ 0.75 l or 25.40 oz à3.70€ Soft drinks 0.20L 6.8oz NO CANS!!! Coca cola,coke zero,sprite,fanta,tonic tonic bitter lemon,ginger ale. 2.40€ Tnic fevertree. 3.70€ Juices0.20l 6.80oz NOT fresh,orange,apple,gapefruit,tomato and pineapple.3.00€ Aperitifs. Martini red white and extra dry.3.10€ for 5cl or 1.70oz Pernod,sherry dry Tio Pepe, drysack Medium 3.70€ 1.70oz Port wh/r 1.70oz 4.00€ Vodka Gin Tequila 4.00cl 1.40oz from .00to 4.80€ Rum 4cl 1.40oz 4 to 4.20€ Spirits 4cl 1.40oz 4.00 to 4.70€ Liqueurs.4,00CL 1.40oz 4.00€ to 4.90€ ( Grand Marnier ) Cognac,Brandy & Calvados 1.4oz 4.00 to 5.70€ All cognacs are V.S.O.P. 8.20€ and 9.20€ for Martell American Whiskey,Cnadian Whisky,Scotch,Single Malt and Urish whiskey all 1.40oz From 4.20€ to 9.70€ for the Single Malt Macallan Highland 12 years/ Hot Drinks. Espresso 2.30€ coffee 2.60€ cappuccino 2.80€ hot choc 2.60€ tea 2.20€ Tips. They recomment 5 to 7€ ppd and they ensure you that the anonymous envelopes that you find in your cabin ( without a mark or number ) will be opened in the presence of the captain and divided into equal parts. No pyramid system.And they make it very clear your tip is an important part of their salaries. In general,price quality is in balance and i can recomment this companie for the Europeans and NOT steaklovers from the USA.But please at least for the Strauss Deck? I made my home work,and not with too many write errors. Have a nice cruise. Gilbert Read Less
Sail Date August 2017
We chose Amadeus Silver II by luck. We just saw a river cruise with a Grand Prix at the end of it and thought "why not?". It was our first river cruise but we've done dozens of sea cruises before. It turned out to be a ... Read More
We chose Amadeus Silver II by luck. We just saw a river cruise with a Grand Prix at the end of it and thought "why not?". It was our first river cruise but we've done dozens of sea cruises before. It turned out to be a great decision in fact! The staff could not be more helpful, the food was outstanding, the ship was immaculate, our room (a suite with a small balcony) was just perfect. Everything went like clockwork and everyone I spoke to onboard were impressed with the quality and service. We certainly plan to do another river cruise next year and we will be choosing Amadeus once again - this time by design rather than luck! We enjoyed all the stops and we did a couple of excursions (which were quite inexpensive). We had a few issues with various transfers but that was the agent we used not th cruise line. Read Less
Sail Date July 2017
My wife and I started cruise in Basel and stayed a couple days and took in that wonderful city. Check in could not have been more smooth. 132 passengers and 42 Pampering crew members. Destination was Amsterdam, which was not on my ... Read More
My wife and I started cruise in Basel and stayed a couple days and took in that wonderful city. Check in could not have been more smooth. 132 passengers and 42 Pampering crew members. Destination was Amsterdam, which was not on my bucket list but I would put it there. We stayed for a couple days in Amsterdam. Room without a balcony was wonderful. The window powered down 1/2 way to allow plenty of air in and good viewing. Bathroom was just the right size with walk in shower. Plenty of closet/storage space Food was exceptional, presentation was exotic. Service was impeccable. Kamong and Edy from Bali were our two servers and they could not have been more detailed oriented. Off boat activities were great and well arranged. there were about 10 young people some as young as 10 that were all well behaved,. I would take this tour again. Read Less
Sail Date July 2017
My wife and I have travelled extensively throughout Europe and have experienced other river cruises, and this was with the National Trust for Historic Preservation. The service, food and ambience aboard the Amadeus Silver II were ... Read More
My wife and I have travelled extensively throughout Europe and have experienced other river cruises, and this was with the National Trust for Historic Preservation. The service, food and ambience aboard the Amadeus Silver II were excellent. We highly recommend the line. Our every expectation was fulfilled and the ships staff was superlative, and highly professional. Dining was a real treat with the upscale service and staff capability totally professional. The wine list was very satisfactory and the food was carefully prepared and of highest quality. We enjoyed the bar and the nightly entertainment was not overly intrusive and was very processional. Breakfast buffet was much more extensive and carefully prepared than in many cruise lines we have experienced in the past. It is a delight to find such service and quality. The cleanliness and both the stateroom and the public areas of the ship were very satisfactory. We would repeat the experience of sailing with this fine company. Read Less
Sail Date June 2017
The trip from Budapest to Amsterdam was extraordinary for the cultural richness of the places visited, the beautiful, comfortable ship and the highest level of service. The whole ship was chartered by AHI Travel. There were 50 crew ... Read More
The trip from Budapest to Amsterdam was extraordinary for the cultural richness of the places visited, the beautiful, comfortable ship and the highest level of service. The whole ship was chartered by AHI Travel. There were 50 crew looking after 120 passengers. The food alone was worth the price of admission. Our chef produced works of art worthy of a Michelin star. There was a printed menu for lunch and dinner. Just a sample: honey and peppercorn glazed quail with pumpkin puree, pearl vegetables and a balsamic sour cherry reduction. For dessert: a rich German chocolate bombe with marzipan and mandarin sauce. Delicious! Quiche Lorraine with ham, goat cheese and fresh asparagus; oven roasted pumpkin cream soup with ginger and honey; veal roulade with bread dumplings, sautéed asparagus and mushroom cream sauce. For dessert: Viennese Check Mate - a buttered sponge cake with strawberry mousse and passion fruit jelly. Wonderful. A quiche-like Franconian onion and bacon cake; oven roasted tomato cream soup; barbecued glazed North Atlantic salmon with polenta spring rolls, Asian cucumber salad and sweet chili sauce. For dessert: Dornfelder poached pear filled with creamy Ricotta and topped with crushed pistachio. Mouth watering. Another amazing dinner was beef carpaccio with shaved Parmesan, micro greens, capers and balsamic reduction. I really liked the Ossobucco with creamy Parmesan risotto, lemon herb gremolata and shallot red wine au jus. Dessert was a duo of chocolate mousse with wild berry ragout. Those were just a few dinners. And then there were the lunches. The size of the servings was kept moderate so I could enjoy eating it all without worry. The crew looked after ever need. I have never been so pampered in my life. I particularly liked the bicycles to explore Vienna, Nuremburg, Cologne and lots of other stops. There were guided excursions at every stop. There were historical lectures by experts and by the charming director Lorelay, waltz lessons, strudel making lessons, a bicycle excursion along the vineyards. I took advantage of the exercise room, enjoyed a Fruhschopper on the sundeck and simply relaxed and watched the castles go by on the scenic stretch of the Rhine. The two captains did a great job day and night guiding us through the 68 locks between Budapest and Amsterdam. The ship seemed to brand new. It was kept in immaculate condition. This must be one of the finest and one of the culturally richest of cruises one could take anywhere in the world. Read Less
Sail Date May 2017
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