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Sail Date: May 2019
We chose this cruise on the recommendation of our travel agent. He is well traveled and told us this line was the best. We have been on many ocean cruises but the river cruise is better. We loved every moment. The staff is amazing. ... Read More
We chose this cruise on the recommendation of our travel agent. He is well traveled and told us this line was the best. We have been on many ocean cruises but the river cruise is better. We loved every moment. The staff is amazing. Our favorite bartender was Misha. We loved seeing her every day. She was always smiling and kept us smiling too. Nothing is too much to ask. The food is gourmet at every meal and again the staff makes every meal memorable. The cruise director was everywhere. I don’t remember any cruise director from other cruises but Florentin is in forgettable. He made sure everything was perfect. I had the best massage ever thanks to Rumena who was wonderful. Each port of entry had at least thee choices and we enjoyed each place. The weather was terrible but we still had a great time. We would choose this line again. Read Less
Sail Date: May 2019
My mom treated my sister, my daughter and myself to a 7 day cruise- Europe's Rivers & Castles. We ranged from 76 years young to 14 years old. While my daughter was the youngest on the cruise she still had an amazing experience. ... Read More
My mom treated my sister, my daughter and myself to a 7 day cruise- Europe's Rivers & Castles. We ranged from 76 years young to 14 years old. While my daughter was the youngest on the cruise she still had an amazing experience. We arrived 4 days before the ship set sail. We stayed in Nuremburg, rented a car to explore Bayreuth, Rothenburg and Nuremburg on our own. We took a taxi to the dock. From when we were greeted dockside until we were escorted to the airport at the end of our trip we received amazing service. The staff was excellent: they remembered what we liked to drink in the morning, what we liked to eat or what we were allergic to and were very quick to make sure our trip was enjoyable. The cruise director/manager made sure that our tours in each port were well organized. There were a variety of options from sedate to adventurous each day. You could sleep in and cruise with the ship. You could get up early and work out with their wellness coach. You could ride bikes from port to port, climb hills to see castles or tour the city/town with a knowledgeable guide. Our favorite tour was to the Residenze Palace in Wurtzburg- stunning inside and out. Enjoyed extra time at end of tour to look around Wurtzburg on our own. One night a lock was broken so we could not travel as originally planned. The captain and cruise director were able to adjust our schedule and still allow us to cruise along the Rhine Gorge to see all of the castles during day light hours. I was very impressed with their ability to adjust and adapt with minimal disruption to the passengers. The food was delicious with the morning pastries and lunch time homemade ice cream being a favorite. The Chef's Table was phenomenal and a must on this cruise. We has so much fun that we are planning our next cruise. Read Less
Sail Date: May 2019
A couple of friends had sailed AmaWaterways and were very happy with their experience. Our travel agent had also sailed on this cruise and said it was good. Raul (the captain) was kind enough to show us around the navigation bridge and ... Read More
A couple of friends had sailed AmaWaterways and were very happy with their experience. Our travel agent had also sailed on this cruise and said it was good. Raul (the captain) was kind enough to show us around the navigation bridge and explained how the ship worked. Raul (the cruise director) was ALWAYS engaging and kept us informed several times per day. Unfortunately, one of the locks broke on the Rhine river so we were delayed and missed a couple of shore excursions, but we still had a great time. They made it work. We traveled with our adult son and his wife, who is pregnant so this was an opportunity to travel with them before they have the baby. We were concerned that the age demographic would be too old, but it wasn't the case. There were people on board from 15 - 85 and several in their 40's. Read Less
Sail Date: May 2019
This was our second cruise with AMA and we cannoy imagine a river cruise with any other line. The service and amenities are top-notch. The quality of food surpassed even our previous cruise. Unfortunately we had terrible weather ... Read More
This was our second cruise with AMA and we cannoy imagine a river cruise with any other line. The service and amenities are top-notch. The quality of food surpassed even our previous cruise. Unfortunately we had terrible weather throughout our 10 day holiday, but AMA still made the cruise very enjoyable. The daily walking tours, though hampered by the weather, were interesting and informative. The local guides' knowledge of the cities and castles was extensive and most of them had their own unique experiences to share. The new quiet vox devices were very helpful. On board, everything is spotless and attention to detail is obvious throughout the ship. Our cabins were serviced twice per day and hallways and other common areas are kept neat and tidy at all times. The small complement of guests and crew allows for great interaction. It was wonderful to meet so many people from various parts of the world and to converse at meals, on tours, in the lounge, etc. The wait staff in the dining room is very attentive. We found them willing to respond to any request, and even to anticipate needs before they were expressed. We often sat in a section served by Mile, who greeted us and served us in a friendly and positive manner. Our cruise manager Jeanette kept us informed and active throughout. She demonstrated an amazing ability to remember names and often engaged passengers in pleasant conversation. She accompanied many day tours as well and did an excellent job looking after any special needs that arose. She also saw each group of passengers away at disembarkation. The "wellness coach" Marcelo did a great job motivating passengers to stretch and exercise and be a little more active considering how many calories we were consuming through the week. This was a new feature for us, and though we didn't participate as much as we should have, it is very beneficial. Thanks to AMA for making this option available. The captain and other crew, though focused on their responsibilities, were friendly and good-humoured in their interactions with passengers. We found the overall atmosphere of this ship and cruise to be friendly and warm. While we had thought that this might be our last river cruise, our great experience on this one has left us wanting more. We will probably sail with AMA again in the not-too-distant furture. Read Less
Sail Date: April 2019
We have cruised the the Danube many times and this was our second time with AMA on this particular section, but with some different stops than our previous cruise which was a 'Wine Cruise'. We had chosen cabin 203 on the ... Read More
We have cruised the the Danube many times and this was our second time with AMA on this particular section, but with some different stops than our previous cruise which was a 'Wine Cruise'. We had chosen cabin 203 on the Cello deck [middle] which has the unique AMA double balcony design with an open balcony for good weather and a 'French balcony' when the weather is not so pleasant. This is our prefered level and position when River Cruising, towards the front to avoid engine noise when overnight sailing and middle to avoid noise from overhead from either crew or passengers walking about. New for this year AMA have a full time fitness instructor onboard giving a variety of exercises to suite all levels and even those with disabilities and the Instructor Romen set the instruction to suite the guest. These group instruction was part of the package, but Romen was also available for individual instruction at a fee charged per hour. Another new for this year was free Cocktail hour every evening generally around 5-6pm but could vary depending on excursion times. Every day there were multiple included excursions to suite all levels of physical ability including cycling & hikes. Our two most enjoyable tours were to 'Cesky Krumlov' which is a fascinating pedestrianised small town which has Bohemia's largest castle. Our other favorite stop was Bratislava with its amazing 'Old Town'. Durnstein is always a favorite stop and on this occasion we opted for the Apricot tasting tour where apart from the general tour of the village we got a private tasting with a producer of Apricot Brandy's and liqueurs, some of his chocolate products and his world famous 'Rabbit S--t' ( it only looks like that and is infact a roasted nut coated in chocolate) and it tastes great. Food and drink every day was great with good service from all the staff with local delicacies being served every night with complimentary 'Paired' wines and we found that the wine staff thought that a half empty glass was offensive to the eye and would keep topping it up till you collapse or placed a napkin over the glass. Ship and cabins were kept 'Squeaky Clean' by a great crew. We used the 'Pool' one afternoon while cruising and it was very pleasant in the heated water and screaning from the wind. Overall a very enjoyable cruise and we met many people who have now become friends, mostly from North America, but a few from Israel, Cuba, Australia and Hawaii, we were the only people from the UK. The reason I have not given the cruise an 'excellent' was that we and others found some of the local 'Guides' were not particularly great [We fed this back to the cruise manager who assured us it would be dealt with and the Tour Bus in Bratislava was not suitable for the less able guests. Read Less
Sail Date: April 2019
This was our first river cruise, or cruise of any kind, and we picked AMA based on a review of various materials that reviewed cruise lines.The cruise was easy to book through a travel agent. The embarkation was smooth , the ... Read More
This was our first river cruise, or cruise of any kind, and we picked AMA based on a review of various materials that reviewed cruise lines.The cruise was easy to book through a travel agent. The embarkation was smooth , the disembarkation was well handled and included transportation from the ship to the airport. The price would have included free airfare had we wanted to fly to coincide with the ship's day of depature, But since we wanted to spend a few days in Europe prior to sailing, we had to have that booked separately, but we were given an airfare that was very inexpensive for the route taken. The ship was beautiful . Our room was surprisingly spacious at 230 sq. ft. and had both French and outside balconies.The bathroom was large with a great rain shower, thick, comfortable towels and high quality grooming products. It was serviced twice every day by a professional,conscientious, helpful, abd friendly staff. The food service could not have been better. The breakfast and lunch were buffet, although there were always choices available to be served from the kitchen. The dinners were four courses with several options, including vegetarian and gluten free. The wines were high quality (and free flowing).. The waitstaff was attentive to every need. Cocktails were available for free for an hour before dinner, but also available all day long. there were also early risers' breakfast t available later in the morning. Lunch was also available as just soup and sandwich in the ship's lounge. In addition, every person had access to a special dinner at the Chef's Table dining room one night during the cuise. As for activities, there was stretching and Yoga every day and other fitness activities available throughout the day. Bicycles were available all the time and there were scheduled bike trips as shore excursions. There were also several strenuous hikes. And the standard city tours had both active and less active itineraries so every person had access to a pace with which they could be comfortable. The staff was wonderful from captain on down . The cruise director was tireless in her efforts to insure that all was perfect and did her job with boundless energy and humor. In short, we would gladly sail with AMA Wayerways again and give them our highest recommendation. Read Less
Sail Date: April 2019
We chose this trip for our 39th Wedding Anniversary and the wish to experience a river cruise on the Danube. The Romantic Danube itinerary seemed to catch our eye and booked this cruise with the 2 night Hotel option in Munich Germany. ... Read More
We chose this trip for our 39th Wedding Anniversary and the wish to experience a river cruise on the Danube. The Romantic Danube itinerary seemed to catch our eye and booked this cruise with the 2 night Hotel option in Munich Germany. After clearing customs/immigration, we exited the baggage hall and were met by our AmaWaterway transfer driver. He whisked us away to our Hotel located in the heart of "old" Munich and easy walking distances to any restaurants, market plaza's and old cathedrals. The Hotel room was ready upon arrival and the staff took good care of us. There was a very helpful AmaWaterways representative in the Hotel Lobby who gave us information related to our stay, the included walking tour and departure time to meet the ship at Vilshofen. The Hotel was wonderful, the local tour guide Annette gave our group a wonderful tour full of history and background of the area. The Sunday departure to meet the ship was flawless. It left on time, picked up additional passengers at the airport and arrived at the ship safely and on time. The embarkation to the AmaCerto was smooth, we were welcomed aboard by the tour manager Camille, reception had everything organized well our cabin was ready, luggage in room and times for some important briefings and safety demonstrations. The cabin we picked was nicely appointed, clean and comfortable. The washroom/shower was very adequate for our needs. We had a balcony and French balcony in our cabin. We used our balcony quite a bit. The food was fantastic, service was friendly and spot on and we really liked the open seating policy. The cruise manager arranged a host of talented singers, musicians and folk dancers for the evening entertainment. There were various fitness activities each day put on by the Wellness Coordinator. Camille had all the shore excursions organized, offered different fitness levels and had good local guides. All the excursions we attended went smoothly and added a lot of depth to the cruise. Final disembarkation to the airport was well organized and went smoothly. It was sad to leave as we had a excellent time, met many interesting people. We would definitely do this again!. Read Less
Sail Date: April 2019
This was our first river cruise after 15+ ocean cruises, primarily on Celebrity, Seabourn, and Oceania. Overall a great cruise, so much in fact we are planning to do another river cruise on AMA next year. Positives: All ... Read More
This was our first river cruise after 15+ ocean cruises, primarily on Celebrity, Seabourn, and Oceania. Overall a great cruise, so much in fact we are planning to do another river cruise on AMA next year. Positives: All inclusive (except gratuities) no crowds/lines on board - about 150 passengers. Easy on and off every time. very good food (we are food lovers!) Beef not as good as fish, however (Europe not known for their beef). Great deserts, baked goods, fresh fruit, plenty of choices. The meal at Chef's table was fantastic. Tours were groups of 10-15 and the guides were very good. The scenery was spectacular and The ship is beautiful and in great shape. The service was a high point - just outstanding. No real negatives to mention. There are some differences between ocean and river cruising (none which I consider negative, just different), but we enjoyed the cruise tremendously - can't wait to do it again. Read Less
1 Helpful Vote
Sail Date: April 2019
We took the AmaSonata Danube cruise from Budapest to Vilshofen over Easter 2019. We did not do the pre-cruise add on, but did arrive in Budapest a few days early, staying at the Hilton Budapest by the castle. This was our first river ... Read More
We took the AmaSonata Danube cruise from Budapest to Vilshofen over Easter 2019. We did not do the pre-cruise add on, but did arrive in Budapest a few days early, staying at the Hilton Budapest by the castle. This was our first river cruise, and it was generally a great experience (helped by beautiful weather). The embarkation was incredibly smooth. Our taxi dropped us off about 30 minutes after the first cabin access, which worked well because no one else was boarding. Crew members took our luggage and that of our companions. Check in was minimal - mainly picking up the key and getting our picture taken for security. We were whisked to our cabin where our luggage was already waiting. The woman who showed us our cabin (one of the servers in the restaurant we later learned) identified a loose handle and had that taken care of quickly. Dining: buffet at breakfast, though you can order additional items. Buffet at lunch, always with a carving station, but the servers take orders for optional soup and entrees. The soups were always very hot. Sometimes great, sometimes so-so. Dinner was starter-soup-entree-dessert. The food was good but usually not outstanding. The servers were great, though. We were trying to be healthy at least sometimes, foiled often by being given a second dessert or alternate treat. Only one selection of white or red wine at dinner, but they changed each day and were usually local to the country. Lunch and/or dinner each day often offered local specialties. There is a second small restaurant that you have to make reservations for. A menu is posted outside - note that they have the same menu every day during the cruise. We failed to make reservations early so could only get a night that would have been a later dinner. We later canceled the reservation deciding that we preferred the main restaurant. Note also that tables in the main restaurant seat 4 or 6 people. It is open seating, but we found relatively little mixing from night to night (we were a group of 4). Shore excursions: the shore excursions were generally good. At each stop, there was generally a walking tour, a hike and a bike tour. The walking tours always had a gentle walker and regular walkers option. I had read that there were also active walkers options, but that was only true in Vienna. We were a bit frustrated with the Budapest tour because we had already seen several of the places on the tour -- we couldn't figure out in enough detail ahead of time to know how much to avoid going to early. We had a long free time in the market hall (which we had been to) and then very little time in Heroes Square, which we hadn't been to because it was farther out. (The basic tour was a mix of bus and walking). Other than that, the tours were good. They were always led by local guides, and groups tended to be fairly small (12-15 people, more if there was a bus). The buses were very comfortable and never full (perhaps because the boat wasn't at capacity). I also wish I had known earlier that "hike" wasn't what Americans would call a hike. Hikes generally meant up hill (usually to a castle) and often on cobblestones. But these were not difficult or nature walks. We did the hike in Bratislava and found it to be one of our favorites as it was more like a more robust walking tour. Bike trips, on the other hand, tended to be long and pretty strenuous. We worried that things would be closed over Easter, but all the tourist sites were available, including museums that would have been closed on our Monday in Vienna, but were open for Easter Monday. Most of the cities also had Easter markets. Our cruise director, Uwe, was fabulous. His desk was at the end of the hall of our deck, so we passed him all the time and could ask random questions. He had a tendency to pop up all the time when we had shore excursions (tours he wasn't on). We'd walk into town separate from a tour and run into him. He was really a resource person and made you feel taken care of. Entertainment might be a weak spot, but is barely needed. There was always music, and several times local performers came on board. There was one lecture near the end -- few people attended it, but I really enjoyed it. If I did a river cruise again, I'd look for one that was part of an educational tour to get more lectures etc. There was also a wellness lead on the ship who did workouts and similar activities, but I don't think many people took him up on it. We were getting a lot of exercise just on the walking tours. We are in our 50s and were in the middle of the age demographics. There were few very frail seniors, but also few young couples and no kids. All in all, service was wonderful. Disembarkation was handled very well too. We had arranged our own transportation to Prague at the end. We are usually independent travelers and had arranged a private car, but I wish we had known we could use the transport from the Prague add-on despite not doing the add on. We stopped at the same place the Prague bus from the ship stopped (Regensburg), but without the guidance of the tour guide. In fact, at one point when we were there, I joked "where's Uwe when you need him" and right at that moment we caught sight of him on the other side of the square. Read Less
1 Helpful Vote
Sail Date: April 2019
The AMA Stella is a great ship with an even greater staff. We thoroughly enjoyed all aspects of this cruise. The shore excursions were well organized & there was a good variety of them. Food was generally quite good although the osso ... Read More
The AMA Stella is a great ship with an even greater staff. We thoroughly enjoyed all aspects of this cruise. The shore excursions were well organized & there was a good variety of them. Food was generally quite good although the osso buco left something to be desired. I will give a shout out to Michaela from Romania who is a great bartender/waitress. All wait staff was friendly & did a good job. AMA provided many extra nice touches such as welcome gifts & candy or other treats brought by Boyan the cruise manager to the guests while on shore excursions. Boyan also deserves a shout out! The one hour open bar before dinner was an extra we haven’t had on other cruises. Everything was first class even though we were in one of the least expensive cabins. We have already put a deposit down on a future cruise. So we will be traveling with AMA again soon! Read Less
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