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704 AmaWaterways Cruise Reviews

We chose this cruise to spend a hassle-free week as a family, unpacking our bags once and experiencing 4 countries plus a taste of the Christmas markets. We also visited Prague and Munich on our own. We embarked in Budapest on Dec 29, ... Read More
We chose this cruise to spend a hassle-free week as a family, unpacking our bags once and experiencing 4 countries plus a taste of the Christmas markets. We also visited Prague and Munich on our own. We embarked in Budapest on Dec 29, disembarked in Vilshofen Jan 5. We have been on 2 ocean cruises (Caribbean and Alaska) and have 3 teenagers, so I was worried that river cruises have a reputation for catering to an older crowd and they would be bored. But there were several families on board with teenagers and young adults, maybe because of the time of year during school break? And if your kids love history, castles, and just know what to expect, it's a great experience. The boat is small - a dining room, a lounge, a VERY small workout room, and then small pool and track on the top deck. So no kids' club, no teen room, etc. But there is no time spent on the boat really because the destinations are so close. And since there are no interior rooms, everyone gets an amazing view from their room. Embarkation and Disembarkation were so easy compared to ocean cruises. The staff took the time to know everyone by sight. They were very diligent in making sure we checked in and out, so no one was left behind. The boat is able to dock usually just steps away from the central tourist locations, I think only 1-2 days where we needed to take a bus. The shore excursion teams did a wonderful job of breaking us into small groups and traveling different routes through our destinations so if felt very personal. They were all very knowledgeable and I loved the Quietvox speakers so the guides didn't have to shout and you could wander a little bit away and still hear the tour. Food was AMAZING!!! Lots of variety each night, and buffet style eating most of the day - again, very helpful with teenagers. Ours are not picky eaters at all, but there is always a very traditional American option at each meal if you are more choosy. There were several excursions and tours that felt special - I am always skeptical of anything that markets itself as an "exclusive" tour or similar, but these did pretty well. A Mozart concert, castle tour, Melk Abbey tour with no photos allowed - what? you mean you just have to EXPERIENCE a place?? So 20th century! Also an unexpected, amazing experience was docking in Vienna on New Year's Eve and being able to watch the fireworks over the city. It was like a dream. If you are going for the Christmas markets, you should go before Christmas. We knew this from our travel agent, so not a surprise. We were in Prague starting Dec 24 so got some flavor, Budapest still had some stalls Dec 29-30, Vienna and Munich still had hot wine stalls and some trinkets after New Year's. It's enough to get the flavor. Ditto for shopping in general - there were alot of holidays and Sundays when we traveled, so less chance to buy souvenirs. We had a wonderful time and would love to take a river cruise again someday! Read Less
Sail Date December 2019
Last minute because the significant reduction in solo supplement was appealing. Turns out the ship was only 65% full so I probably could have negotiated for 0 supplement. Because the dates straddled the New Year holiday, the wide age range ... Read More
Last minute because the significant reduction in solo supplement was appealing. Turns out the ship was only 65% full so I probably could have negotiated for 0 supplement. Because the dates straddled the New Year holiday, the wide age range from teens to elders made it especially enjoyable. And the weather was much friendlier than anticipated. AmaLea is barely 2 years old and everything sparkles. The ship's small size was comfortable while sailing, even when cold weather meant the entire upper deck couldn't be used. The ship's front of house mostly Eastern European crew members were skilled and friendly professionals who seemed to work well with each other. Cruise Director Vanessa Grauman was consistently unflappable. Even when some guests occasionally flapped. The high quality dining had its occasional hiccups when a meal slipped below the standard set on embarkation. I'd easily consider another AmaWaterways cruise, if low to no single supplement were on offer. Read Less
Sail Date December 2019
10 passengers in our family chose this cruise for the Christmas Markets. We departed from Amsterdam on the 22nd of December for Basil. We noted a small notation on the website that many markets closed on the 22nd or 23d, however the ... Read More
10 passengers in our family chose this cruise for the Christmas Markets. We departed from Amsterdam on the 22nd of December for Basil. We noted a small notation on the website that many markets closed on the 22nd or 23d, however the itinerary listed several markets to visit. On board, our updated schedule listed an added market. What this cruise company failed to mention was all markets were closed on Dec. 25th and 26th. They also failed to note that markets did not open until 11:00a.m. At one port our excursion was scheduled to leave at 8:00 a.m. for a short walk and then visit the Christmas Market. During the walk our local guide advised us the market didn’t open til 11:00 a.m. the problem, our ship was scheduled to leave port at 11:00 a.m. so, we missed one of the open markets. When we complained to our cruise director about this, she replied “it is not my fault”. In addition our embarkation on the ship was delayed til after 6 p.m. because of some problem they experienced on the previous cruise and extra sanitation was needed..so we sat in a hotel lobby for several hours. “Award winning” cuisine was featured in the promotion of this cruise line and this ship. Actually, the food was modest and most of the food service slow. The ship has a capacity of 160 plus. There were only 86 of us on the cruise, and we were the last cruise for the season. The entertainment was zero and the very limited lectures or discussions were from a brochure. I note in AmaWaterways website advertising Christmas Markets cruising late in December for 2020. Beware. Read Less
Sail Date December 2019
We flew into Zurich, Switzerland for the first 2 nights on our own and had a driver transport us to Basel, Switzerland where the AmaStella was waiting. We were told you could check in early and leave luggage but actually check ... Read More
We flew into Zurich, Switzerland for the first 2 nights on our own and had a driver transport us to Basel, Switzerland where the AmaStella was waiting. We were told you could check in early and leave luggage but actually check wasn't until 3:00. We arrived at 1:00 and were greeted with by Jessie the Crew Manager and 2 guys taking our luggage and inviting us in. They had a lite lunch ready for us to eat while our rooms were still getting ready. We were on top level for rooms I believe the AB. We had a inside and outside balcony which made our room feel a lot bigger. The size was good and the bathroom was decent size for the room and everything was clean and spotless. Our daily service by Melina was impeccable. She was super nice and we loved her!!!! We loved the food and everyone was extremely nice at all times and willing to help if something was needed. The service in dining was always fantastic as well as all the food options. We especially loved Vlad who was our wine server every night and our bartender in the lounge after dinner. He always had a smile! In fact, everyone always had a smile! The excursions were good, could not complain, except on last day in Amsterdam our guide was always trying to be funny and it came across very caddy. We didn't care for his style at all, would have done better walk around on our own and take pictures, which is all my daughter wanted to do anyway. One night we had a trio of classical men and they were fantastic and another night Poppy field, a husband and wife combo singing the latest tunes and oldies to dance to, We have never done a cruise of any kind and I was a little worried. But it was fantastic and the best vacation we have every done. We are from the states so we loved the history and sights on all the excursions. It made it more special by being Christmas on the Rhine, so everything was decorated, even on the boat. Which made it festive and fun. I have to say the people on this boat really made this trip so good. Jessie was our crew manager and cannot say enough things about her. She was absolutely the best and felt like a family member when we had to leave her. Hands down would do again and have already told every one we know to do this cruise!!!! Read Less
Sail Date December 2019
I loved this cruise--Nuremberg to Budapest on the Danube. Natalijia the cruise director and the crew were great. Solo female Traveller here (millennial too) so wasn't sure what it would be like. It's my first river cruise and was ... Read More
I loved this cruise--Nuremberg to Budapest on the Danube. Natalijia the cruise director and the crew were great. Solo female Traveller here (millennial too) so wasn't sure what it would be like. It's my first river cruise and was thoroughly impressed. Excellent excursions and tour guides, time to myself, great food and wine, and the onboard shop was lovely too! Highly recommend. Will do another Christmas market tour in 2020 but on the Rhine next time. The Danube was a bit low so the Captain had to maneuver around slower locks and we did get into Budapest a bit later than anticipated. But the tour guides styaed flexible and we still had plenty of Budapest time in the markets and on our own. Had dinner on the Danube at a great restaurant (Dunbarry restaurant) and got several Krampus dolls. The daily wellness program was great too--Alex was thoughtful and expert with strength training and cardio on board and off. AmaWaterways will be an annual trip for sure!!! Read Less
Sail Date December 2019
The Christmas markets were lovely and the food was good. Cleanliness is a concern-found someone else’s sock under my bed at check in. Despite asking to have it he room vacuumed and the stained coverlet and curtain changed out for ... Read More
The Christmas markets were lovely and the food was good. Cleanliness is a concern-found someone else’s sock under my bed at check in. Despite asking to have it he room vacuumed and the stained coverlet and curtain changed out for clean ones, it took 2 days and numerous discussions to occur. The often haughty cruise director gave misleading pricing (different numbers to different people) about upgrades. She spent time with only a few passengers and insured the tipping was OFTEN mentioned and provided separate envelopes for her own tips. She suggested we provide reviews with all 5’s while onboard. The excursions were great except that often you were herded into the living room to be overdressed awaiting your color to be called. One awful excursion included a chop chop train that was packed like sardines and overheated with no purpose except to transport passengers to a cold bench where you had a “wine tasting” which was really a sales pitch. The dining room was nice but I saw a waiter pick up a passengers fork from the floor and place it back on the table. Also, there wasn’t enough seating on the dining room at times despite the ship not being full. Read Less
Sail Date December 2019
I went on this Rhine River Christmas Market cruise with a few friends. I had my own stateroom with a balcony and French balcony. The bathroom is positively huge and gorgeous, particularly compared to large cruise ships I’ve been on. We ... Read More
I went on this Rhine River Christmas Market cruise with a few friends. I had my own stateroom with a balcony and French balcony. The bathroom is positively huge and gorgeous, particularly compared to large cruise ships I’ve been on. We began in Amsterdam and had enough time to explore the city the day before we embarked. Each stop was beautiful and full of Christmas markets, castles, and cathedrals. Our tour guides were very knowledgeable although ours in Cologne was our favorite. These cruises are definitely for those who want a relaxing on board experience. This is not a Royal Caribbean type cruise. Don’t bring kids. I have four and they would’ve died of boredom. That being said, I loved the peace and quiet and slow pace, and a glass of wine on the balcony watching cute European towns go by. There was one lounge and two restaurants. Our meal service was impeccable and by the end of the week several servers knew whether we preferred white or red, Splenda or sugar, etc. I found them all quite friendly and fun. The service staff was charming and didn’t complain once that I lost my key card twice. Read Less
Sail Date December 2019
Out travel agent recommended this cruise and AMA waterways. Best pick ever. Our crew was fantastic and the highlight was our cruise director Edward. He was truly a outstanding and caring person who made sure everyone was having fun and ... Read More
Out travel agent recommended this cruise and AMA waterways. Best pick ever. Our crew was fantastic and the highlight was our cruise director Edward. He was truly a outstanding and caring person who made sure everyone was having fun and fixed everything before it could go wrong. It rained and was cold but we had a ball! The crowd was older 60-70’s but there’s plenty to do and each stop was well organized and fun. The Christmas markets are pretty much all the same stuff but the sight seeing was fun. I would definitely recommend AMA although I never heard of them before this trip. Others had been on Viking and said it’s far better on AMA and I would have every reason to give them my business in the future. All the crew were kind and helpful really looking out for the guests. I can’t think of anything they could improve. Read Less
Sail Date December 2019
My financial advisor told me I needed a vacation. How crazy is that? I have visited Europe numerous times and knew I wanted to go on a Christmas Markets river cruise. My travel agent found this one. This was my first experience with ... Read More
My financial advisor told me I needed a vacation. How crazy is that? I have visited Europe numerous times and knew I wanted to go on a Christmas Markets river cruise. My travel agent found this one. This was my first experience with AmaWaterways, and it was outstanding. My cabin was lovely and quiet and was cleaned thoroughly and in a flash each morning while I was at breakfast. The food was delicious, fresh, healthy and plentiful. It was fun sharing each day's experiences over supper with new-found friends. I was traveling alone and got sick during the cruise. The crew went above and beyond to care for me. I requested custom meals to get my strength back. I thoroughly enjoyed my shore excursions and thought it was wonderful how Ama accommodated their guests' activity levels so that everyone could enjoy the excursions at their own pace. Knowledgeable guides. I had an absolute blast on the post-cruise extension. Really great hotels. The most helpful, patient, personable crew on earth...from the moment I walked on the ship. Ama, you blew everyone else out of the water. When it comes to travel, I have found my home. AmaWaterways, you can consider me a passenger for life. See you soon! Read Less
Sail Date December 2019
We chose this cruise to experience the European Christmas markets. I love the charm and magic of Christmas decorations and the stores and restaurant displays did not disappoint. Pre-Cruise: We arrived in Prague for two days prior to ... Read More
We chose this cruise to experience the European Christmas markets. I love the charm and magic of Christmas decorations and the stores and restaurant displays did not disappoint. Pre-Cruise: We arrived in Prague for two days prior to embarkation to allow us to adjust to the time change/travel fatigue. We stayed at the same hotel as others doing the full three day pre-cruise Prague package. This was helpful for the bus ride to Nuremberg, the port of embarkation. Upon check-in at the hotel I was directed to the table where the cruise director, Kata, greeted us. We did our own thing in Prague and enjoyed our time there. Shore Excursions: The scheduled excursions always include professional tour guides arranged by Amawaterways and all were all very knowledgeable. Each stateroom has two "receivers" for you to hear the tour guides speak on the tours. These receivers were of better quality than those I have used on other European tours. If your itinerary has you visiting Christmas markets on a weekend - be ready for large crowds. We chose several food/drink focused excursion options not associated with Christmas markets and were very pleased. One afternoon I took the gingerbread cookie decorating class. The cookies were baked by the staff and we were provided icing to decorate. One day we opted to stay on the ship while it changed ports, rather than taking a bus ride to a castle. It was a very relaxing and enjoyable afternoon. Those who opted for the castle tour were also pleased with their selection. We found we enjoyed the smaller cities and markets the most, with Regensberg our favorite. We had snow flurries one day in Melk - which added to the charm and Christmas spirit. Food: The first night's dinner was excellent. Unfortunately, the other meals were not as special. I attribute this to trying to feed 150-160 people at the same time. If you are not interested in the main courses being offered, there is always a beef, chicken and vegetarian option to choose from. You will never go hungry. Entertainment: We are not big on on-board entertainment, but found the violin players to be really enjoyable. We had the option of adding a Chechen-themed dinner and dancing entertainment in Prague but chose not to based on personal preference and prior experiences. Currency: We had three currencies to deal with on the cruise. Prior to the trip we went to a local currency exchange and got Korunas, Euros and Forints in amounts we thought we would spend in those locations. We did have some money left over to exchange upon our return, but found it very convenient to have local currencies at hand. Packing: The on-board laundry service which was around $15 Euros for five shirts, five pairs of underwear, a couple pairs of socks and two pairs of jeans. Next time we will pack less and do laundry more. Security: The Christmas markets in large cities always had a police presence in and around the market. The more crowded the market, the more likely for theft. No one we knew had anything stolen, but one couple felt their backpack being unzipped in Budapest and were able to turn and stop the thief. Also, be aware of bike lanes and don't wander into them. We had a great time and really enjoyed ourselves. I would recommend this cruise and the cruise line. Read Less
Sail Date December 2019
Lovely cruise. Kept relatively busy. Not a lot of down time. Staff was outstanding. Ate at all four dining rooms. Food was excellent. Loved the coffees/hot chocolate machine in main lounge. Even had heated shelving for mugs! Lounge seating ... Read More
Lovely cruise. Kept relatively busy. Not a lot of down time. Staff was outstanding. Ate at all four dining rooms. Food was excellent. Loved the coffees/hot chocolate machine in main lounge. Even had heated shelving for mugs! Lounge seating area quite comfortable. Being there are 3 levels on board the boat, there was only one public restroom and that was on bottom deck. If you weren’t close to your room, you had a good trek to go. Christmas decorations were beautiful and there was a wreath on everyone’s cabin door. Getting on & off was painless. We had to dis-embark at 3:45AM, & they had a continental type breakfast for us and there were only 6 of us. Transportation vehicles were satisfactory, especially when it was AMA busses. They also offered 8 passenger vans for those that had some mobility issues. Washer & dryer facility was a nice perk & they supplied the detergent. Read Less
Sail Date December 2019
I have a good 15 or so ocean cruises under my belt, but this was my first river cruise, and my first time cruising solo. The itinerary was Budapest to Nuremburg, with stops in Vienna, Melk, Passau and Regensburg. I did not take the ... Read More
I have a good 15 or so ocean cruises under my belt, but this was my first river cruise, and my first time cruising solo. The itinerary was Budapest to Nuremburg, with stops in Vienna, Melk, Passau and Regensburg. I did not take the optional 2-night pre-stay in Budapest and 3-night post-stay in Prague, but did arrive one day prior to Budapest and used Ama's air/transfer/hotel package. My driver was waiting for me after baggage claim and I was as the hotel shortly (Sofitel Chain Bridge). When I woke up from a jet-lag nap, there was an information packet tucked under my door, with instructions for meeting up for the drive to the ship the next morning. Next morning (departure day), I had breakfast in the hotel (included buffet) and went out for a walk - glad that I had packed warm! Waterproof boots were a lifesaver! Managed to get a decent picture of the Parliament building in spite of the fog. Then met the bus in the hotel lobby and headed to the ship. Buses deposited us at the ship and we were directed into the lounge to wait for cabins to be ready (by 3 pm). But we also had the chance to take the bus back into town to visit a Christmas Market or walk around, rather than waiting in the lounge. Check-in was more like a hotel than an ocean cruise - just show your passport at the front desk and get your room key. Very casual. All-aboard was 5:30, after which the ship moved to another dock in Budapest. Several people had missed the boarding due to flight delays, and I heard later from a few that the transfers to finally get to the ship were less than efficient (transfer drivers didn't have up-to-date information, etc.). Shipboard life: I had an invitation to dine with the Wellness coach in one of the tasting rooms off the dining room (sort of semi-private rooms that events could be held in). I had already made dinner plans with folks I'd met earlier that day, so I didn't accept, but later found that all the solo travelers had gotten the invitation, to make sure we all had company at dinner that first night. A nice touch, I thought. After the first day, there was no chance of being lonely, as it was very easy to meet people and interact in the lounge, and by the second day I had a regular group of friends to hang out with, and plenty of other shipmates to talk to. The Lounge - This was the social hub of the ship, open pretty much 24/7 with a self-serve coffee station, a full-service bar (not staffed 24/7), small dance floor, souvenir shop, small buffet area where snacks were served between meals and late-night (note, late-night meant after 10 - this is not a night-life cruise!). Outside of the planned entertainment, it was a nice quiet place to watch the scenery go by. Planned entertainment for our cruise was of course Christmas themed - Christmas stories and tree decorating, Austrian singers, ginger-bread making, Christmas carol sing-along, etc. I found it all to be well-planned out, relaxing entertainment - which it needed to be, because it was the only option. That is, I think, the BIG difference to the ocean cruise - the trade-off for no crowds and more intimacy is, fewer activity options. Before dinner the Sip & Sail complementary cocktail was served (that plus wine or beer at lunch and dinner was included in the cruise fare). Meals in the Dining Room - Breakfast and lunch were buffet style with some menu options. Breakfast had made-to-order eggs at the buffet, and Eggs Benedict and a steak-and-eggs breakfast on the menu. Lunch always had some local dish or dishes to choose from, plus pizza and burgers on the menu daily. Plus ice cream! Dinner menu also had a local offering plus an every-day menu. We were never hungry. Even though seating was open, people tended to gravitate to the same tables with the same people for the most part, which gave the wait staff a chance to know us (our waiter Stefan made sure no broccoli found its way to my plate!). Chef's Table - by reservation only - This was recommended to reserve for at least one night, and I am glad I did it. 7-course meal with local (Austrian) or California wines. I believe the same menu was served each night, including Heirloom Tomato Carpaccio & Eggplant Caviar, Lemon Pepper Salmon, Skin Grilled Pike Perch with Beluga Lentil Ragout. Small portions, very well presented, served in an aft dining room (which I'm sure on a summer cruise would have had wonderful views). Delicious. Other amenities - On the lower deck were a tiny fitness room and a salon (which I did not use). The wellness coach, Alex, offered some sort of class each morning in the lounge and usually something in the fitness room in the afternoon. I took one circuit training class - 4 of us filled the room). Also offered "digestive walks" after some meals topside. The top deck was not used much on our cruise due to the cold and damp, but it did offer nice views and a walking/jogging track. I did see a few people enjoying the heated pool. Excursions - Except for a few optional extra tours, all the excursions were included with the cruise fare. Most were combo bus/walking tours, and all had an option for "gentle walkers" which went a little slower and/or didn't cover as much on foot. Bike tours would have been offered, weather permitting. Local guides met us at each stop, and all of us had an audio set which would be synced with the guide. I found most of the guides to be very entertaining, and happy to answer questions. One thing I wasn't really prepared for, although it make sense now, is that once you get off the ship for an excursion, the ship does not stay where it is - it moves on down the river, and your bus takes you to the new stop (there were some exceptions to this, but for the most part, I found it to be very regimented). In this case, my first solo cruise to places I was not familiar with, I was happy to be escorted everywhere, but I don't know that it would be my choice every time. As for the ports, Vienna and Salzburg (excursion from Passau) were my favorites (Salzburg was a long day, but worth the time on the bus to get there), and I think the Thurn & Taxis "Romantic" was my favorite Christmas market. Final impressions - Having done the Christmas Markets cruise, I am very glad I did it, but don't need to do that itinerary again. Too much shopping for my taste. I think the structure of the river cruise is good for an itinerary which is not so familiar, but I would like the option of more independent time in most cases. The ship was comfortable and the crew friendly and professional. For a first river cruise, I think AmaWaterways did a fantastic job. Highly recommend. Read Less
Sail Date December 2019
My husband (33) and I (29) were looking for a unique and different honeymoon than the typical beach vacation. We found river cruising from our travel agent and felt it was the perfect option for us. We stayed 3 days before in Budapest and ... Read More
My husband (33) and I (29) were looking for a unique and different honeymoon than the typical beach vacation. We found river cruising from our travel agent and felt it was the perfect option for us. We stayed 3 days before in Budapest and absolutely fell in love with the city. We got on the boat right at check in on Sunday and found the ship in absolutely beautiful condition. Our room was spotless and so welcoming. We were surprised with an upgrade from AmaWaterways to a bigger stateroom. We felt so comfortable in the space. At every turn, the ship was spotless and so inviting. The grand reception area was stunning, especially when decorated for the holidays. The dining was incredible; breakfast was a large buffet everyday with made to order omelets and several other options you could order from the kitchen. Lunch was something new and unique every day with a combination of served dishes, carved dishes and several options on the buffet. Dinner was a beautiful 4 course meal every single night. The service in the dining room was top notch. Every option was elevated yet approachable. There were several options that were offered at every meal including chicken breast, steak and salmon if you were looking for something simper. There was no shortage of snacks/food on the ship. There was a simple breakfast put out before and after the main breakfast hours for those that got up earlier/later. Where were small bites after lunch and again before dinner. Unlimited beer and wine was included with lunch and diner and sparkling wine with breakfast. There was also a sip and sail cocktail hour that included several cocktails including a specialty cocktail of the day. For a week straight, I felt like my wine glass was never empty. There are dedicated beverage servers in the dining room that generously fill your glass from the second you walk in to the moment you leave. One of the parts I enjoyed the most was to have a glass of wine poured right before we were leaving dinner and take the glass up to the sundeck or our balcony to enjoy. We thought the price of beer/wine/cocktails was fair outside of lunch and dinner. We found several activities that were perfect for us that included active hikes and bike rides through the cities. There were several types of tours offered throughout the cruise that included gentle or easy walking, a moderate and a fast/active walking pace. We never felt bored or held back on the tours. There was local entertainment at least 3 nights of the cruise that was so enjoyable. Local singers and performers we both enjoyed. We did experience low water levels on the 2nd to last day of our trip and ended up having to turn the boat around and sail away from our disembarkation place (Nuremburg). Our cruise manager, Camille, did a wonderful job explaining what was going on and I swear, she worked for 30 hours straight to ensure a smooth disembarkation for everyone. Overall, we were spoiled from the moment we arrived and felt like royalty for the week we were on board. The staff actually takes the time to get to know you and learn about you. All week, we had staff members come up to us and wish us a happy honeymoon and get to know us more. We were surprised one night with a special dinner set just for us complete with champagne and a beautiful cake to celebrate. Being on the younger end of the age spectrum of the ship, people kept asking if we were bored and we both can confidently say absolutely not. There was so much to do to keep us busy and exploring the entire time. We're already looking forward to our next river cruise with AmaWaterways! Read Less
Sail Date November 2019
My first River Cruise and while I always thought this was for the old, not with AMA Waterways. I have cruised many ocean voyages but thought I would try this. I was so happy I did that I cannot wait to see where I want AMA to take me ... Read More
My first River Cruise and while I always thought this was for the old, not with AMA Waterways. I have cruised many ocean voyages but thought I would try this. I was so happy I did that I cannot wait to see where I want AMA to take me again. No lines, no pushing or waiting. When we arrived at the time requested, we were the only people there, they took our luggage and walked us from the dock right to our room. Our room was beautiful we did have a balcony and even in the month of November we used it multiple times a day. What I loved was you had a choice of excursions, this was included in the price, wine/beer choices with all meals, included. The service and meals were amazing. No one trying to sell you something, or loud announcements . The stops were great, we chose the walking tours, you could bike through Europe if you choose or even hike through the Black Forest. The tours ran smooth and it was wonderful, you were greeted when you cam back with some beverages and warm towels. I know many want to know about night life, well there was some, you were able to talk with your fellow cruisers and they had music. While there is no casino, water slides or skating rinks on board. The social time with people was great. The ship was absolutely beautiful. The service , I even had 2 massages and my hair done with very reasonable pricing (much more affordable than the large cruise lines) I know that some River Cruise Companies are not the same, do not compare this with some of the other companies that may Market themselves. AMA Waterways is the best river cruise company out there. You will not regret it. I cannot wait to book again. Thank You AMA!!!! Read Less
Sail Date November 2019
We chose the 3 day Prague on land before the cruise. The cruise manager is on site to help with everything. Our manager, Natalija, was excellent. She was there to answer any questions. The only thing I was a bit disappointed with for the ... Read More
We chose the 3 day Prague on land before the cruise. The cruise manager is on site to help with everything. Our manager, Natalija, was excellent. She was there to answer any questions. The only thing I was a bit disappointed with for the Prague portion was that I was not able to find out until about 3 weeks prior to the cruise about what was exactly planned by Ama in Prague. I would of liked the information sooner. I called them 3 times to try to get an itinerary with details. The AmaViola was very nice. I have no complaints about the condition or cleanliness of the ship. The food was excellent. Just a tip...they do offer tapas in the lounge at off hours. I did not find this out until the next to last day. I would of used the service for the night I didn't feel like going to the dining room. The excursions were all nice. My husband was one of two people that opted for the bike ride tours and they enjoyed the rides. I really liked Cesky Krumlov. It was such a unique place to visit. The service was excellent throughout the cruise. Everyone I had contact with was very professional and helpful. I would recommend this cruise. Read Less
Sail Date November 2019
Embarkation went smoothly and quick as well as disembarkation, everybody knows what to do and where to send you. The ship is exactly the right size with the perfect amount of people. The attention to deatils and to have us, the ... Read More
Embarkation went smoothly and quick as well as disembarkation, everybody knows what to do and where to send you. The ship is exactly the right size with the perfect amount of people. The attention to deatils and to have us, the passengers always happy and doing something is great. The tours are superb, and since we did The Taste of Bourdeaux, the Chateaus and vineyards we visited were amazing. also the tour guides are excellent. The restaurant have something for everybody even a full vegetarian menu. There were something diferent every night for our enterteiment, from dancing to music players. Could not asked for a better service, everybody from the ship crew, waiters and waitress, front desk, managers, cleaning crew, cookers and chefs.... We felt like royalty because of them. For sure we will repeat this line since they have tons of itineraries to choose on different rivers. Thank You Amawaterways/ Amadolce!!!!!!!!!!!! Read Less
Sail Date November 2019
This was a Rhine wine cruise and we sailed with another couple. We had Juliet balcony suites that were, for a cruise ship, roomy. Everything is included in this package, so need to worry about drinks during lunch or dinner, excursions ... Read More
This was a Rhine wine cruise and we sailed with another couple. We had Juliet balcony suites that were, for a cruise ship, roomy. Everything is included in this package, so need to worry about drinks during lunch or dinner, excursions are included, special dining, cocktail hour, and all meals and snacks. The crew was pleasant, thoughtful, and attentive. The cleaning staff was discrete and timely. It rained quite a bit during our trip, and the crew had umbrella's available for guests. The excursions were varied and fun. At one point, my husband was the only one scheduled for a tour - a hike, and they still held the tour. He went off with the tour guide and had a fabulous time. The food was varied and delicious. The main course reflected the region we were sailing through, there were options for vegetarian, vegan, and gluten free eaters. I highly recommend traveling with Amawaterways. I look forward to sailing with them again. The entertainment was basically non existent, there was a piano trio one night. There were several evening excursions. Read Less
Sail Date November 2019
I should start this review out with a word regarding my rating. It would have to be OUTSTANDING for me to give a 5, so in most cases my "4" should be considered very good. Now to our trip: " Melodies of the ... Read More
I should start this review out with a word regarding my rating. It would have to be OUTSTANDING for me to give a 5, so in most cases my "4" should be considered very good. Now to our trip: " Melodies of the Danube" (Wine themed cruise) Our cruise itinerary was slightly modified from the standard since it included 2 tours not generally available on the regular " Melodies of the Danube" cruise. Our Itinerary: Budapest VIENNA plus Viennese Heuriger Tavern Evening KREMS plus evening at Schloss Gobelsburg Wine Tasting WEISSENKIRCHEN GREIN plus Exclusive Clem Castle Visit with Private Wine Reception LINZ PASSAU VILSHOFEN Our embarcation was at Mahart-Garam1 which at first seemed odd and a bit inconvenient since this pier is located up river in north Budapest and really doesn't provide very good views and isn't really near many of the hotels or sites. However, once on board it became clear why this pier was selected. Earlier in the year an accident during an "illumination cruise" resulted in all such cruises to be suspended for safety.( this cruise provided beautiful views of the lighted parliament, bridges and other government buildings). AMAWATERWAYS found that after our embarkation that our ship needed to be moved to the usual International pier (directly across from the Parliament building) and this move "needed" to be made in the evening to allow everyone to board. The result was a fantastic view of lighted Budapest at at night (clever). The tour stops were all interesting and provided multiple levels of tour depending on your ability. I injured my knee before the cruise and keeping up with the tours was a concern. The "level 1" tours were just right and maybe even a bit slow paced at times ( this did allow for easy setup of pictures along the tour though). For the most part the tours covered the same routes just at a slower pace with the exception of areas with many steps, where the slower tour would deviate. Being this was a "special wine themed" version of the cruise our it included wine activities on board and extra stops as noted in our itinerary. Most of the days tours started at 9:30am which made the morning a bit less hectic however,(here's a negative). The first 2 added excursions took place AFTER dinner starting at (8:00PM or 8:30PM) so with the bus rides and event we didn't get back to the ship until about 11:00. The next days tours started at 9:00 (half hour earlier than most) which resulted in not much sleep and barely time for breakfast. I think a bit better planning by AMA can correct this issue. This wan't our first river cruise , but it was our first with AMA , and overall everything was "VERY GOOD" and we hope to take another cruise with AMAWATERWAYS in the future. Read Less
Sail Date November 2019
It was really an excellent option I strongly recommend to everybody. AmaKristina ' s team is very friendly, kindly, always ready to help you at any moment. It´s really difficult to remember names because they all deserve to be ... Read More
It was really an excellent option I strongly recommend to everybody. AmaKristina ' s team is very friendly, kindly, always ready to help you at any moment. It´s really difficult to remember names because they all deserve to be mentioned. Our cabbin was fabulous, always clean, always nice, details and bathroom amenities of very good quality, You don't need to ask for anything, they know what you need . Dining was a new experience with differente options you were able to choose, including guests with food allergies. Wine, champagne, cocktails and beer as well as other non alcoholic beverages were all included. Breakfast's buffet was always great ¡ fruits, juices, omelettes, whatever you want ¡ Coffee, tea, water were also available 24/7 Happy hour, piano bar, music and even dancing were also good experiences. Regarding shore excursions I must point out that puntuality was o'clock sharp ¡ great ¡ We received full details of shore excursions some days before with full details of levels of difficuty ( from 1 to 5 ) so it helped us to decide the best option for us. On line cruise check.in was required. We did not travel with children, it was a cruise for adults. We also had shopping on board and prices were better than others ¡ I look forward to having another cruise with the same company. Read Less
Sail Date October 2019
We chose this cruise because our preferred cruise line, Windstar, doesn’t have river cruises. We also enjoy Tauck, but an AmEx agent convinced me AMA has the best river cruises. We are right now on the last two days of the Rivers and ... Read More
We chose this cruise because our preferred cruise line, Windstar, doesn’t have river cruises. We also enjoy Tauck, but an AmEx agent convinced me AMA has the best river cruises. We are right now on the last two days of the Rivers and Castles cruise. The sites have been amazing- I can’t imagine a better itinerary. But a cruise is more than just sites. It is also the means of transportation, the food, the service and the general social aspect of the whole trip. First- I want to tell you not to bother paying an up charge for a balcony. Second and third floors all have large sliding windows. Our room and bath are very small, which is ok but not great. The bed is ok comfortable. The sheets and towels are very nice and the young woman who cares for our room is great. The excursions are great. But, the dining room and food are the pits- not quite as bad as school cafeteria, but almost. The carpet in the dining room is really dirty. The first night the servers were dropping and breaking things constantly. It was a loud, crazy, messy scene. Some of the food is above average, but most of it is NOT good. The servers are in such a hurry they throw food in front of you and start removing things before you have time to eat. They scrape plates and stack dirty dishes in front of guests like a cheap diner. Before dinner is even over they clear food out and start making up tables around you for the next day. It is tea time right now For the third day in a row, the cake that was set out is frozen solid. I broke into a cupcake that was so dry it was inedible. I like the staff, although, because they are mostly Slavic, they are not very friendly or have any sense of humor. Yes, I know they work hard for long hours. I hope management pays well. And we tip generously. But, we PAY for this trip and should receive gracious services. Anyway, my advice is- use ama for a great itinerary, not a magnificent journey. We have been spoiled by getting all the best from Windstar. I have photos but am unable to add them from my phone. Read Less
Sail Date October 2019
This was my first River Cruise. Stayed in Zurich one night before trip and took the train to Basel for embarkation. Wonderful crew that was always ready to help , cruise director was always on top of everything, the excursions were ... Read More
This was my first River Cruise. Stayed in Zurich one night before trip and took the train to Basel for embarkation. Wonderful crew that was always ready to help , cruise director was always on top of everything, the excursions were planned very well and went smoothly. We were in a deluxe cabin (AA) and the room was very nice. Cabin did have strange smell at certain times. Not sure why. Food was good. Everyone goes to dinner at same time which was nice way to meet different people. Drinks were better. Entertainment was nice but not my style. Disembarkation was smooth. We stayed and extra night in Amsterdam and cruise director had a taxi ready to take us to hotel. I would highly recommend. I hope to go on another River cruise as I prefer the smaller boat and less people to an larger ocean cruise any day ! Read Less
Sail Date October 2019
Exceptional service, excellent food, high class all the way! Embarking and disembarking is so different on this river cruise than we have experienced on ocean cruising... no line ups, very relaxed process, so smooth. The buffet breakfast ... Read More
Exceptional service, excellent food, high class all the way! Embarking and disembarking is so different on this river cruise than we have experienced on ocean cruising... no line ups, very relaxed process, so smooth. The buffet breakfast was very good... all the options one would want including made to order omelettes and for the bread lover - a huge array of choices. Each meal featured a couple of options... a little less than we are used to on ocean cruises, but certainly satisfying. At one of the meals, I experienced the best pork I think I’ve ever eaten! The service was pretty top notch and the wine choices were very good! We found the shore excursions were excellent - local guides with a lot of knowledge. Having the bicycle option was an added bonus. The exercise room was well equipped with top of the line equipment. Our cruise manager, Kriss Stallabrass, was excellent! Very organized, knowledgeable and fun! Read Less
Sail Date October 2019
We had previously cruised Amawaterways on the Danube two years ago and were impressed by the level of service and excellent food so we opted to book again. This time we chose the Rhine and Main waterways. Even though we were on ... Read More
We had previously cruised Amawaterways on the Danube two years ago and were impressed by the level of service and excellent food so we opted to book again. This time we chose the Rhine and Main waterways. Even though we were on Amawaterways oldest ship, the AmaDante, it was exquisitely maintained and the smaller ship made for a more intimate cruise. We had a group of 18 on this trip and everyone totally enjoyed themselves. The food and service were again exemplary, the cabin was fine and the shower was outstanding. I did appreciate that Ama now offers and exercise coordinator on the ship, although I must confess, even though I had intended on taking part in the daily regimen, I never made it. Several of our group did make each and every session and totally enjoyed it. The local guides that Ama arranged were excellent, knowledgeable, and funny. Ports were interesting, although I would rank the Danube cruise as a more scenic waterway. The Rhine is very commercial and not scenic, the Main is scenic but the number of locks you traverse cuts into your free time in the towns. The WiFi is very spotty throughout the cruise. I would highly recommend Amawaterways for your river cruise experience. We put down a deposit for a future cruise while we we were on this one. Read Less
Sail Date October 2019
This cruise was a classical-music themed charter, sailing from Amsterdam to Basel. Having sailed on a river cruise before with another company, I had a good idea of what to expect. The AmaSerena crew certainly lived up to expectations ... Read More
This cruise was a classical-music themed charter, sailing from Amsterdam to Basel. Having sailed on a river cruise before with another company, I had a good idea of what to expect. The AmaSerena crew certainly lived up to expectations in terms of service at the front desk, housekeeping service in the cabins, and the all-important role of the Cruise Director -- Bojan did a marvellous job of organizing daily tours and activities for all of us to enjoy, all while dealing with the necessity to keep fitting the daily concert into the schedule on top of everything else. The three stars are for these aspects of the trip. The big disappointment was the service (or lack of it) in the dining room. And believe me, I am not a demanding, special-attention-greedy customer at all. Every day, at one or more of the meals, things went wrong either for me or for others at the table where I was sitting. Here are a few examples: -- two servers whose English was so poor that they could barely understand simple questions. The company advertises that English is the working language of the cruise. -- one server who was particularly grumpy in the mornings, and spent far more time talking with colleagues than helping customers. -- a server who poured coffee for two of six people at breakfast, then left and didn't return to pour for the other four. -- similar problem with wine at dinner. -- a salad delivered to the table without all the ingredients mentioned in the menu. -- several instances of people being given some dish other than what they had requested. AmaWaterways makes a big deal in their advertising of being a member of the international gourmet network, "La chaine des rotisseurs." The food by and large lived up to that reputation but the service definitely did not. And finally: when I submitted my customer survey at the end of the cruise, with contact details, I asked specifically for a personal contact to discuss these issues. I have not received any reply to this request. This cavalier attitude towards service and customer feedback is the biggest single reason why I don't plan on sailing with AmaWaterways again. Read Less
Sail Date October 2019
This was our first river cruise and it was wonderful. We chose this over the traditional Basel to Amsterdam route to avoid the more industrial areas along the northern Rhine and were not disappointed. The Mosel was lovely. One of my ... Read More
This was our first river cruise and it was wonderful. We chose this over the traditional Basel to Amsterdam route to avoid the more industrial areas along the northern Rhine and were not disappointed. The Mosel was lovely. One of my favorite days was our last day on the Mosel watching the vineyards go by with people sailing on the river. This was a wonder experience. I was a bit surprised at how busy river cruises were. We usually had 2 stops each day and AMAwaterways always had multiple options for each stop with varying levels of physical activity. They have a fitness manager on each ship. They usually lead the bike tours and there seemed to be a very active hike at each stop. We did one where we hiked through town, past a waterfall, up to castle ruins, back down through a vineyard and town and then to a wine tasting (all included). The staff and service were terrific. Almost everything was included. At the end of the week my only charges were for laundry and tips. Wine and beer included at lunch and dinner and there was an included happy hour each day. I will certainly look to AMAwaterways for my next river cruise. Read Less
Sail Date October 2019
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