We responded to a special offer as we liked the look of the itinerary. Some guests arriving by private car found that the problems started before boarding as they had not been sent luggage labels. We phoned in advance to ask about this and were told that we get them at check-in. Great, but by then we would have dropped our car off for parking and our bags would have been taken by the baggage ...
This was an expensive cruise. Food was great except for one specialty restaurant, Polo Grill. First reservation made at sea. Order of queen cut prime rib was undercook, more raw if not rare, when I ordered medium rare. The turnaround time for each course exceeded 20 minutes. I did not even have time to order dessert. The other public eating venues and specialty restaurants were very good in ...
See my Sirena review - many of the comments are the same. NOT THE FINEST CUISINE AT SEA (as Oceania claims) - in fact, far from it.
One of my main grouses on this cruise was the fact that I fell really ill during the cruise. Of course I don't blame Oceania for that. But my partner went down to say we would have to cancel our participation in 2 excursions we had booked. Too late for a refund. I ...
Took cruise because it had several stops we wanted to see. Unfortunately they canceled 3 of the ports. Substitutions were less than stellar and 1 was made into a sea day and two days of very slow cruising. The service was below oceania standards. We have noticed they are slipping and this cruise shows how far down they have gone. Rooms are always cramped on oceania. The serve you food at the ...
We chose the cruise because of the Panama Canal transit. The shore excursions were very long involving much time in a coach. The itineraries were inflexible and at the mercy of the shoreside Tourist company. It was a pity that the stay in Nicaragua was cancelled but another destination could have been included. We spent 9 days at sea during a 20 day cruise. Service was patchy and it would seem ...
Oceania markets itself as a luxury brand, but did not meet my expectations.
Service: This is such an important part of trying to distinguish oneself from other cruise lines. Service felt unorganized, as if this is the first week on the job for many workers. Staff in the Terrace Cafe buffet needs to be trained what they are serving. I needed to cancel the reservation at Jacques (due to ...
CD Corey is fantastic at team trivia and very kind. Very entertaining when he is on duty.
His assistant was irritating and did not know how he should do this team trivia.
Paulo (barista) and the man who makes the smoothies were very kind.
The captain was invisible and even did not join the welcome party and the repeaters party.
Why doesn’t he sail on a cargo ship?!
The ‘music’ at ...
We sailed the Amsterdam to Hamburg cruise with a few days at cruise selected pre cruise hotel. Day of sailing we waited 90 minutes after the pickup time at hotel in a small room with no seating. NO BUS NO Information. We were told the bus broke and no idea when we might be picked up but a rep would walk us on a LOVELY walk to the ship RESULT a 2 mile trek to the ship with carry two carry on bags. ...
We sailed from Hamburg (departure June 9) to Oslo (arrival July 1 2023). Right from the beginning we ralised that the atmosphere was different: not so friendly, polite and professional. This could be ascribed to the fact that this cruise, or part of it, was offered at very low, almost dumping, prices to people booking after March. Something, we learned from friends who took advantage of this ...
We initially selected this cruise back in 2019, based on the itinerary especially calling into St Petersburg for 2 nights, but of course this was cancelled.
The ports were varied from great ( Stockholm, Copenhagen, Helsinki,Talinn) to average(Riga, Gdansk, due to the excursion, an hour on the bus and very limiting time and a lot of guide talk) to not so good at all- Aarhus and Kotka. Visby was ...