1 Oceania Marina Cuba Cruise Reviews

Very organized, no waiting, cabin was ready (Penthouse 2) 11072 Arun, our butler was THE best. Met wonderful cruise passengers. Quiet, no kids running around. Cuba was amazing. Loved every minute of it.......... ... Read More
Very organized, no waiting, cabin was ready (Penthouse 2) 11072 Arun, our butler was THE best. Met wonderful cruise passengers. Quiet, no kids running around. Cuba was amazing. Loved every minute of it.......... Complaint My husband fell off a defective chair in our stateroom; the leg came out of the underside of the chair and sent him flying. He sprained his arm/hand according to the ships doctor. The nurse told us we had to pay. We said this was not our issue, but theirs, they finally agreed. The staff was more concerned about the chair. He was made to take a breathalyzer test, which was announced to the waiting room in the medical center (HIPAA??). Detectives came and then went into our stateroom, without us to photograph the "scene". We were told there would be follow-up and we have never heard a thing from anyone at Oceania. That we find is poor customer service. We have booked our next cruise already, but if we do not hear back, we may change our minds. Read Less
Sail Date March 2017
Marina Ratings
Category Editor Member
Cabins 4.5 4.5
Dining 4.5 4.5
Entertainment 3.0 3.1
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.0
Family 1.0 4.0
Shore Excursion 4.0 3.1
Enrichment 5.0 3.6
Service 4.0 4.5
Value For Money 4.0 3.8
Rates 4.0 3.9

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