14 Marella Cruises Marella Explorer 2 Romantic Cruise Reviews

We chose this cruise because it's the newest ship of the Marella fleet. It is not a brand new ship. Now to dispel some of the complaints posted on this site about Naples airport. Naples is a very small airport. If several flights ... Read More
We chose this cruise because it's the newest ship of the Marella fleet. It is not a brand new ship. Now to dispel some of the complaints posted on this site about Naples airport. Naples is a very small airport. If several flights land at the same time then expect delays getting your luggage. We flew in from Birmingham and we only had to wait 20 minutes. Someone from Marella was on hand to help us. Marella staff were on hand to help us every step of the way. There is a 10 minute walk to the coach transfer. Those who require assistance will be helped. Transfer to the cruise terminal took 25 minutes. We were processed very quickly and we're having lunch on the ship as our cabins weren't ready until 12.30. your cases will be taken off you in the terminal building and taken direct to your cabin. People have commented on the lack of sockets in their cabins. There is a phone charging socket on one of the bedside lamps, a socket by the kettle on the dressing table and a shaver socket in the light over the mirror in the bathroom. You just pull the flap down and it's under there. There is plenty of wardrobe space and a cupboard with drawers m The cabin is small but very comfortable. The bed is very comfortable. For those who wish to take a tuxedo for the Captain's Dress to Impress please do so. Several men took them on our cruise. The meals are amazing. In fact they are better than some I:be eaten in my home town. I hope this post has helped those passengers vho have some concerns as a result of some of the comments especially about Naples airport. O Read Less
Sail Date October 2019
Our 50th anniversary. Arrival was a walk from airport in Naples but staff all the way to bus, and happy to help. We had a junior suite and it was roomy, clean and very comfortable. We had ordered the celebration package and at £99 found ... Read More
Our 50th anniversary. Arrival was a walk from airport in Naples but staff all the way to bus, and happy to help. We had a junior suite and it was roomy, clean and very comfortable. We had ordered the celebration package and at £99 found it excellent value for money. Wherever we were on the ship the staff could not have been more friendly and helpful. The captain (Richard) and his staff were seen at various places on the ship and were very welcoming to the guests. The staff went beyond our expectations. We enjoyed the food, and felt special every time we ate in the restaurants, and again all the staff there were happy and efficient. Minus would be that next time we will go from an airport using Tui flights, where from the airport your luggage is taken care of till it arrives at your room.It was stressful having gone from Luton on another airline and we were in charge of our cases. We did not get any labels to attach to them and consequently they arrived at our rooms hours after us, despite trying to tell the reps that they had no labels to inform anyone of our ship details. Same when leaving, baggage hall disorganised for us to collect luggage. We found trying to book the celebration package via the Tui shop thwarted by difficulties in the way. Would book direct in future. We are now planning our next cruise with Tui. Read Less
Sail Date September 2019
Went on 4th cruise... chose Marella Explorer 2 for itinerary and port of Naples .... cruise and stay to encompass Sorrento and Amalfi Coast.. Travelled with friends to celebrate 30th wedding anniversaries. My opinion ( shared by husband ... Read More
Went on 4th cruise... chose Marella Explorer 2 for itinerary and port of Naples .... cruise and stay to encompass Sorrento and Amalfi Coast.. Travelled with friends to celebrate 30th wedding anniversaries. My opinion ( shared by husband and friends). Fabulous week had by all. Ship and cabins very comfortable and spotlessly clean. Service and staff all amazing . Bend over backwards to ensure passengers enjoy their time with them . Food brilliant standard. We tend to avoid the buffet type restaurants. Prefer to be waited on and finer dining offered in the other restaurants. Had one upgraded meal “Surf and Turf” which was an excellent experience all round. Food service all faultless Entertainment on board was very good. Shows ok to good. The musicians .... in a class all o their own. Just absolutely brilliant. Sooo talented. And something for everyone. Jazz/swing quartet to soul and rock sessions. Just amazing. Can honestly say the best we have EVER seen ( apart from famous band of course). Standard of hygiene, the decor and presentation of on board facilities all very good and o par with 4 and 5* all inclusive resorts we have stayed in many times previously across the Med, Caribbean and Australasia. I dot understand some of the bad reviews... beyond me how people have rated below 4*.....were we on same ship?? My advice.... if you are looking for all round fun, value for money, good food and service then Marella deliver on all . Do not listen to the moaners.... maybe they have 5* lifestyles every day. T Read Less
Sail Date August 2019
My wife and I chose this for our honeymoon. Having never cruised before we were apprehensive - there was no need for that. What a perfect holiday. Arrival at Naples was fine for us mid twenties couple, although there is a little 10 ... Read More
My wife and I chose this for our honeymoon. Having never cruised before we were apprehensive - there was no need for that. What a perfect holiday. Arrival at Naples was fine for us mid twenties couple, although there is a little 10 minute walk from the terminal to the bus so can't imagine it's great for everyone. Straight onto the boat and into our cabin, bags were delivered about 15 minutes after our arrival. We can't fault any member of staff on board the ship, and a special mention to our cabin steward Anastasiia and also Zaida in the perfume shop as their service went above and beyond. We were invited for dinner with the captain on our second week which was a great experience! Plenty of places to eat and the food is great for everyone, plenty going on in the day and at night, the shows were good - we both felt that the male singers weren't great. Went past Stromboli after leaving Sicily and WOW. As I said... Perfect holiday. Read Less
Sail Date August 2019
My husband and I both choose this cruise a year and a half before our wedding as we wanted to get everything set in advanced. Additionally, we also booked the excursions online as soon as they became available. Firstly, this was our ... Read More
My husband and I both choose this cruise a year and a half before our wedding as we wanted to get everything set in advanced. Additionally, we also booked the excursions online as soon as they became available. Firstly, this was our Honeymoon and I started this review mid-way through our cruise as we were so disappointed. We had quite a few issues and as we were only away for 7 days we seemingly had the worst luck possible. We arrived in Naples, Italy via a flight from Gatwick which overall wasn't too bad. The wait for the luggage was around 30 minutes so not a bad wait compared to what we had seen on other reviews. The crew on the ship are delightful and I cannot fault anything here. Everyone is lovely and so accommodating - Jaya, our cabin steward was brilliant and would recommend anyone to say hello if they ever pass by him. The only department I would complain about is the Excursion team. When we were in Dubrovnik no one had any idea who was queuing where and was a nightmare. My husband and I got told to go the wrong way/ into the wrong queue twice and other cruisers were having the same issue. Please, can someone make sure in the future there is a protocol for these members to run by as they had no idea? The food is great, and the a la carte dining experiences (specifically Surf and Turf and also Kora La) was amazing. The specialty restaurants are fabulous and would thoroughly recommend. Now, the massive negatives here are our experience with the port days. We are here only for a week for our first cruise and honeymoon. Just as we had got into our cabin, we had noticed there was an excursion ticket missing. So there were 4 days worth of excursions instead of 5. We had to go to the desk to find out what was going on as no other information was provided, no letters sent etc. When speaking with the excursion team, it turned out that our excursion had been cancelled due to congestion which I cover below. We had also taken out around £500 worth of euros, to be told that the currency on the cruise itself is GBP. No one mentioned this at all which is surprising and also disappointing. If we wanted to change this we'd end up with much less than what we set out with which again is a joke. We ended up using our credit card which was the last thing we wanted to do. Our first port, Messina Sicily was fantastic. We travelled to Mt. Etna and had a great time, no faults here. The port team was lovely and very insightful about our trip. The coach journey to Mt Etna was around 1hr 30mins (or so) however the lady who had done our tour (can't remember her name), was great. Our 2nd port was Drubovnik. Now, this is the excursion that was cancelled - we also were not able to Dock due to "congestion". This meant we had to wait for a tender to pick up and drop off hundreds of people. This was an absolute nightmare and we were not able to get on shore until 5 hours after anchoring. The tenders were also very limited which was above and beyond frustrating. This was at no fault of the cruise however none of the excursion team really knew what they were doing which made things even worse. When we were queuing for the tender after our ticket number finally being called the staff didn't even know what queue we were to get in, it was very disorganized. This meant we had 2 hours before "rush hour" to get back in the cruise. We had next to no time to do anything which is extremely disappointing and a massive waste to a day in a location we really wanted to explore more. The next day, the port was Ancona. My husband and I had booked the picture-perfect bayside duo. Originally when booking we were told we would be heading down to the pebble shores and would be able to take a dip in the fantastic beaches. Oh, how wrong they were, as we didn't even touch the beach. Sirolo was lovely but again after lugging our swimwear around we felt this day wasn't great but was not as bad as the last. The tour guide here was very knowledgeable in regards to the area and provided a better experience, even though we were disappointed as we wanted to go for a swim in such lovely weather. The 4th day, where we were when I started to write this review, is Venice. We were supposed to Dock at 5am, however, it was around 9am and we were still a few miles from shore. There was a power outage in the early hours of the morning which resulted in us both being woken up by several announcements between the hours of 1:30am and 2:40am. This, in turn, meant we did not manage to get to the Dock in time and as Venice operates a time slot functionality - we inevitably missed our slot and we had to wait until midday to dock. This meant our excursion, which was a gondola ride (the 2nd favourite excursion we booked) was cancelled, along with many others from other passengers. The destination desk was absolutely packed so there was no chance of us booking a different excursion. We were however given a cruise card credit of £50 each and of course, our excursion was refunded but the time lost on both this excursion and the other excursion (Dubrovnik) was just a little too much for us and we were overwhelmingly disappointed. On the 5th day, we arrived at Split, where we went onto our last excursion - Krka waterfalls. This was our favorite day and can I just say everything on this day was fantastic. Starting from the coach Journey with the tour guide (Coach 1, can't remember his name unfortunately - the driver was Ivan) down to the Waterfalls and exploring the nature park and then the boat ride back to the coach > then back to the cruise. The tour guide was awesome and hilarious and we're very happy with how this day turned out. The last day was a full day at sea. Unfortunately, this means everyone is up at the crack of dawn to get onto a sunbed where apparently if you leave your towel it is yours for the day. There was a note which mentioned if you leave it for longer than 45 minutes the items will be removed however I noticed some people were covering 2 sunbeds at times to make sure their partner could come back and I also noticed some people coming back to their sunbed for 10 minutes at a time and then leaving for another 30 minutes, cheating the system. This is very disappointing. Similarly, in the whirlpool, it says on the sign 15 minutes at a time however there were people in there for hours, m4eaning my husband and we didn't get a chance to go in there. The pool is nice when hot but very salty so head above water at all times. My husband and I ended up paying something around £3 to watch movies in our cabin as we'd already had enough of walking and trying to find a sunbed over a period of 2 hours (we went to the bar to wait for a further 10-15 minutes). Overall, including the cruise itself, excursions, euros we had taken and the current amount accumulated was around £4500. This is one of our biggest spends but I can certainly say we won't be booking this cruise again due to the disappointments with the excursions. We did, of course, get the canceled excursions refunded but there was no recognition to the fact that our days were wasted and we had to make our own way around with no insight to the locations whatsoever. We understand these things can happen but in our perspective, we had a nightmare on some days that became very stressful on what should have been a relaxing holiday away for a week. Read Less
Sail Date August 2019
We flew into Naples airport expecting the worse but were pleasantly surprised as we encountered no problems other than waiting 40mins for our luggage to come through.TUI staff were on hand to guide us onto the waiting buses and in a short ... Read More
We flew into Naples airport expecting the worse but were pleasantly surprised as we encountered no problems other than waiting 40mins for our luggage to come through.TUI staff were on hand to guide us onto the waiting buses and in a short time we were at the port ready to board the ship.We had to go through some security checks before boarding,but this is perfectly understandable in this day and age.The ship itself is modern and clean and fairly easy to find your way around,we found the different colour carpets to be a big help with this.We ate mainly in the Market Place during the day and Latitude 53 for evening meals where we were expected to dress in smart casual to eat here.We found the food here very good with mostly different things on the menu every evening and the waiter service excellent.On one night we paid approximately £50 for the two of us to book into Kora La for a meal,although this is extra to the all inclusive we found it to be well worth the money as the food and service provided was exceptional.Special mention for Albert who went out of his way to look after us that night.We had paid for the Premium package for drinks and as my wife enjoys different types of gin and I enjoy my whisky we found this to be value for money,again special mention to Rommel in the Gin and Whisky bar in the Squid and Anchor a top class barman.We enjoyed some of the shows in the Broadway Showroom also.We did not go on any excursions preferring to find our own way around the lovely cities we visited.All in all a great first cruise experience,looking forward to the next. Read Less
Sail Date July 2019
Loyal Marella customers. This was our second cruise on this ship. It has definitely improved since our last voyage on her - you can tell that the team have settled in and the snagging issues from earlier this year have gone. The ship ... Read More
Loyal Marella customers. This was our second cruise on this ship. It has definitely improved since our last voyage on her - you can tell that the team have settled in and the snagging issues from earlier this year have gone. The ship is being maintained nicely and the public areas are still very fresh. The only snag being that the air conditioning didn’t seem to cope very well when the ship was in port. Our cabin was one of the two Royal Suites on board and it was worth every penny. Very luxurious and comfortable. There always seemed to be some form of entertainment going on around the ship. We saw a few of the shows and also watched the comedians (note to the unaware - stay well away from the front few rows If you don’t want to be the butt of any jokes!). We preferred the pianists in Flutes and Aperitif over the more formal entertainment like the shows. As always with Marella, the thing that made it so good was the service that the staff offered. So many of the staff remember us from previous cruises - it was lovely. A special thanks to Simina the sommelier, the wine tasting she does on sea day is really good fun and informative. She looked after us for the rest of our cruise surprising us with nice wines. Dining was great. From the al a carte dining we went to Surf and Turf, Kora La and the Dining Club. All well worth a visit! The only downside with this particular cruise has to be Naples airport. Really really bad. Stressful. Made better by the fact that the TUI cabin crew warned us before we got off that it ‘runs on Italian time!’ That bit of good humour kept everything in perspective. We waited on the aircraft for 40 minutes on the tarmac before the busses came to take us to the airport. We were told by the screens to wait at luggage belt 5 and then an hour later were told to move to belt 1, and then it took another 30 minutes for luggage to arrive that then got stuck at the entrance to to belt and other passengers had to pull it through. It was also quite a walk to the coach transfer in the heat so if you do have anyone in your party with a disability make sure you ask for assistance. The return experience was just as shambolic with no where to sit while you wait (think people actually arguing over seats!!!), so again if you struggle I would be requesting a wheel chair. Read Less
Sail Date July 2019
To celebrate our 40th wedding anniversary. Have Cruised before around UAE but the Greek island cruise all inclusive seemed ideal. We were looked after immediately we stepped aboard, went to our cabin 8229 aft of the ship and found it was ... Read More
To celebrate our 40th wedding anniversary. Have Cruised before around UAE but the Greek island cruise all inclusive seemed ideal. We were looked after immediately we stepped aboard, went to our cabin 8229 aft of the ship and found it was very clean with sufficient space. The bathroom was good with an excellent shower. Every time we ventured through the Ship and returned to Cabin it had been cleaned and tidied as if by magic, the cabin crew were excellent as were rest of crew can't speak highly enough of them. The Dining was very good with plenty of choice and if you asked for something not on menu the staff would try to serve you with alternative. I must repeat the staff were excellent. The shows were very good it was obvious that entertainment team had spent many hours rehearsing. seating was very comfortable, the only negative of cruise is what happens on all cruises and thats passengers who think they own the sunbeds, however even this problem was addressed with the introduction of 45 minute rule, if beds were vacated for 45 mins then towels were removed a great idea that should be implemented on all ships and holiday resorts. Read Less
Sail Date July 2019
Went on Discovery 2 last year - Eastern Med and loved it so tried Western Med this year. No complaints. Food excellent, staff superb. Relaxed cruise and would recommend. Entertainment hit and miss. Loved the comedian but didn't like ... Read More
Went on Discovery 2 last year - Eastern Med and loved it so tried Western Med this year. No complaints. Food excellent, staff superb. Relaxed cruise and would recommend. Entertainment hit and miss. Loved the comedian but didn't like the crew's musical. Squid and Anchor pub was a popular venue, got quite busy. Personally would only cruise for a week. We did cruise and stay and stayed in Sorrento after the cruise which was fab. Had an outside cabin with a window and it was more than adequate, not luxurious but you don't spend much time in your cabin. Discovery and Explorer quite similar. More restaurants on Explorer but missing the lovely Atrium on the Discovery. Swings and roundabouts really. If I had to pick a negative it would only be in relation to the ports on this cruise. They were all commercial ports and if you didn't choose to do the excursions on offer which were quite expensive you had to get a bus or taxi to get off the port. The ports of call we visited in the eastern med, we could just walk off the ship into town. Everyone - guests and crew were so friendly and if you had a problem they would sort it out for you. Wouldn't hesitate to book another Marella cruise. If you want a 'posh' cruise and wear your evening gowns and tuxedos every night this is probably not for you. We loved it! Read Less
Sail Date July 2019
My first cruise with my partner.Was nervous and apprehensive at first but put at ease with the experience.Security in this day and age are very important and the security unit certainly lived up to expectations.The room “Jnr ... Read More
My first cruise with my partner.Was nervous and apprehensive at first but put at ease with the experience.Security in this day and age are very important and the security unit certainly lived up to expectations.The room “Jnr Suit””was unbelievable,spacious,clean and well turned out.Balcony included was an extra advantage and welcome.Food was absolutely beautiful and well presented.The restaurant personnel were well turned out smart and very helpful.The shows which I can understand are not to everyone’s taste but that’s a personal choice.Shows we liked were ‘Cogs’ and the Comedian.The drinks were plentiful.We went on two tours ‘Barcelona’and ‘Rome’which were amazing and interesting (a bit hot though)lol.The Crew were polite and nothing was to much trouble for them,always there to help.I think a lot of people don’t appreciate the crew under working in the guts of the ship.As I said in the beginning,this was my first Cruise and I was to say the least apprehensive but having said that would I cruise again......yes most definitely. Read Less
Sail Date June 2019
My wife and I have just returned from a cruise and stay package with Marella, staying firstly at the wonderful conca park hotel in Sorrento then onto the Explorer 2. Given it was our first cruise, We obviously have limited experience of ... Read More
My wife and I have just returned from a cruise and stay package with Marella, staying firstly at the wonderful conca park hotel in Sorrento then onto the Explorer 2. Given it was our first cruise, We obviously have limited experience of cruises but must say that we found our first experience to be amazing. Every aspect of the cruise was fantastic, from the cabin we had (a standard balcony cabin on deck 8) to the food, entertainment and staff. We enjoyed having so much choice for meals and loved fish and chips at the snack shack, pasta in Nonnas and main meal in the MDR. We were very Impressed with the friendlyness of all of the staff and the amazing shows in the show lounge, we made full use of our balcony and wouldn't like to do another cruise with a lesser grade cabin. So,altogether a great trip and would highly recommend this ship and company to others. The only negative aspect of our trip as mentioned in other reviews was Naples airport which was hell! Too busy, awful service and attitude and a horrible start and end to an otherwise great experience, I can only hope that Marella get the message and change this airport as we would certainly not wish to use it again and would therefore be very reluctant to do another holiday via there again. I had a wheelchair with me and found that all on the ship and tours were very accommodating. It was a bit of a squeeze in the cabin but we managed fairly well. However the same could not be said at the airport. You also realize how far we have come in accommodating disabled people in this country compared with others. Read Less
Sail Date June 2019
As a National Customer Account Manger of one of the UK leading holiday companies and having now complete 15 Marella cruises I like to give an honest rounded option on the experience. Whilst this isn't a new ship and other reviews I ... Read More
As a National Customer Account Manger of one of the UK leading holiday companies and having now complete 15 Marella cruises I like to give an honest rounded option on the experience. Whilst this isn't a new ship and other reviews I read before the cruise also stated its new to the fleet and its a nice ship. The positives. Nice ship with some really good venues, bars and restaurants. The customer service from all the staff from cabins to bars & restaurants etc is excellent and what you would expect from Marella. The negatives. This ships sail out of Naples the worst airport experience I've had in 40 years both on arrival and departure so beware when you book. An hour and a half to get you luggage, another 20 minutes walk up bank with your cases to the coach park and another 20 minutes queue for the bus. Not the best start to a holiday going back was worse. Food was well below the standard and the worst myself and wife experienced in all our sailings. Respective tough meat dishes, no roast of the day,Jacket, boiled or roasts and only chips twice in the week. The sweet selection was basic and the same every night. As we and others arrived late on the ship due to the debacle at Naples airport the lunch buffet was closed and limited food on offer. The late night buffet was really basic and not worth the effort. We paid £100 for the drinks upgrade on the first day as I would rather drink Heineken rather than Fosters and my wife Bulmer rather than Strongbow ( personal choice) Two of the main bars Pool bar and the Squid and Anchor didn't stock these. The entertainment was pretty dreadful. The two best acts on the ship were the crew show and the guest artist from the UK. The bands The Collective were great but the Vibe were awful and looked and sounds as if the got together 5 minutes before the ship sailed. The rest of the entertainment crew were the worst I've seen on any cruise or even in the UK. This was an Adult cruise and they fed us kid type games shows backed up with poor jokes, lousy singers on top. If the Cruise Director/staff spent less time talking about themselves and put more focus on the customers it would have been better. The ports of call were good but the usual information you got maps etc from destination services were none existent. I purchase the internet for work back home if you don't use your megabytes you loose them. Summarise. Great ship. Excellent service. Entertainment rubbish. Food Poor. Talking on a new ship to the fleet, sticking it dry dock for two weeks and getting it out on the ocean is always going to have problems. You might change the name but not the previous shame. Marella have built up loyal following myself and wife included. The have built up the fleet of good ships and created a brand in Marella. This ship is way off the standard of any of the others and needs some serious surgery. I would give this ship a wide berth for 12 months till they sort the basics of the food and the entertainment out. I like many others would never travel into or out of Naples airport again its an nightmare. Read Less
Sail Date June 2019
This is only our fourth cruise and we wanted a cruise that visited interesting places in the Mediterranean and was only a short flight from home. Mornings and evenings were cool but temperatures in the day around the low 20 degrees C and ... Read More
This is only our fourth cruise and we wanted a cruise that visited interesting places in the Mediterranean and was only a short flight from home. Mornings and evenings were cool but temperatures in the day around the low 20 degrees C and we had one rainy morning. We flew from East Midlands to Palma and although check-in was slow arrangements went smoothly until check-in at the cruise terminal where things again were slow. This cruise was the second week since the ship had been refurbished and the quality of furnishings and fittings was exceptional. The lifts were spacious and quick. Without exception all the staff we met were friendly, welcoming and helpful. Eating was a delight with open dining in six restaurants and three a la carte which cost extra. Ten bars, one a pub and a coffee shop completed the arrangements. The talented Explorer 2 Show Team produced a number of top class shows in the Broadway Show Lounge that would rival any produced in the West End. There were lots of activities during the day and in the evenings. Pampering was available at Champney’s Spa a new venture. We visited three Countries, five towns and could either walk in or take an inexpensive shuttle bus to enjoy them. There were lots of excursions to places like Pisa, Florence, Genoa and St Tropez and lots of room for sunbathing. Departing the ship was an ordeal because of poor organisation and we were again held up by Border Control at East Midlands on return. An enjoyable cruise, a top-class ship, fine food and drink and an outstanding crew. And the bonus adults only. Read Less
Sail Date April 2019
This was by far the most disappointing TUI cruise I have been on for the following reasons: 1. The air conditioning was not working for the first 5 days and our cabin was stifling hot which made it impossible to rest well for ... Read More
This was by far the most disappointing TUI cruise I have been on for the following reasons: 1. The air conditioning was not working for the first 5 days and our cabin was stifling hot which made it impossible to rest well for subsequent activities. 2. The cabin toilet failed to flush on at least 3 occasions meaning we had to rely on toilets around the ship which also failed to flush on occasions. 3. The quality of the Market Place buffet was very poor. The cooked breakfast, for example, was rendered tasteless by the way you cook them. Try for yourself the bacon and sausage and it should be clear what I mean. The porridge was glue-like and inedible, the coffee rancid, the toast rubbery ( although I appreciate other bread was available). 4. We tried the Latitude restaurant and found the service slow and the food also poor, compared to our experiences of TUI cruises. 5. 'All inclusive' should mean you provide at least good service and quality. It felt to us that you were providing poor quality in order to encourage passengers to pay for the additional food packages. 6. The TV did not work from the outset. When finally tuned in, around day 4 of the cruise, it worked intermittently but usually the screen went blank after a few minutes. Interestingly, the channels selling TUI services was working 7. Some gym equipment was not set up correctly and did not work well. The bike leads were loose and should be tidied/taped, for health and safety reasons. 8. We enjoyed a very expensive couples massage. The price was twice what a premium massage would cost at home and I acknowledge I understood this at the time. It was disappointing to be given the hard sell whilst still wearing a towel, for oils and further massages, we were really embarrassed. The massage was good but not good value for money. 9. ‘All inclusive’ seems to mean being offered beer at 9am in the morning and being able to eat quantity throughout the day. Is this really the direction you are heading? 10. We enjoyed a couple of trips. In Barcelona, I was able to get decent internet access for the price of a (decent) Americano in Costa and can of course get free access pretty anywhere in the world. Surely a decent and free internet connection should be provided on the ship as part of the being ‘all inclusive’? I have complained to TUI who wish to present any complaint as minor teething issues with a small discount of a subsequent cruise. This is very disappointing and we will be looking elsewhere in future. Read Less
Sail Date April 2019
Marella Explorer 2 Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 5.0 4.0
Entertainment 4.0 4.0
Public Rooms 4.0 4.2
Fitness Recreation 5.0 3.4
Family N/A 3.4
Shore Excursion 3.0 3.4
Enrichment 2.5 3.0
Service 5.0 4.4
Value For Money 5.0 3.6

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