2 Cruise & Maritime Voyages Marco Polo Spring Break Cruise Reviews

The two positives about this cruise were leaving from Newcastle and the ports of call. Marco Polo sells itself on being an old but classic ship, it is old but certainly has no class! Everything about it was a disappointment. We had ... Read More
The two positives about this cruise were leaving from Newcastle and the ports of call. Marco Polo sells itself on being an old but classic ship, it is old but certainly has no class! Everything about it was a disappointment. We had booked a cabin with an outside view (there are no balconies) and were dismayed to see we actually had two portholes which were so dirty you could not see out of them and they were so high you had to stand on a chair. The cabin was very small and the TV was very old and unwatchable. The food was quite positively the worst we have ever had-anywhere! When basic items ran out (eggs at breakfast) we had to live without them. Cheese and crackers after dinner consisted of half a cheese slice, a cube of cheddar and 1 cracker. The salads had to be seen to be believed. The Dining Room was packed far too full and our table for eight should have been for four. The service all over the ship was appalling, with some positively rude staff,and most surly and unhelpful. The serve yourself tea and coffee stations were always busy with no seating available and very often, no cups. When staff were asked for replenishment of cups, they just shrugged shoulders and walked away - it was someone else's job. Unlike other cruise lines, mealtimes were strictly adhered to and if halfway through breakfast at closing time, everything was cleared. At breakfast, lunch and afternoon tea, all in the Dining Room, you were herded in and the tables were filled up for the convenience of staff, so the option was not there for you to sit in a place of your choice or even without others. Although I have never been to a holiday camp, I imagine it may be like this. There were never any seats in the bars in the evenings and no assistance from staff to find any, we gave up.The entertainment was mixed, the one and only guest entertainer, a musical funny man, was very good, but only gave two performances. All other entertainment was provided by 3 singers who seemed to be expected to be everyone, ranging from Frank Sinatra to Freddy Mercury, never to a high standard, and a team of dancers. The orchestra were very good, but again not used. The lecturers were good but were not used enough. We have loved every cruise we have ever done prior to this one-this was a learning curve - never again with Cruise Maritime. Read Less
Sail Date June 2015
Having just returned home today, the itinerary was good, the weather fantastic and the ship and most of the staff were terrible. The food was school canteen food, served cold or if you were lucky warm, the waitresses were chewing gum and ... Read More
Having just returned home today, the itinerary was good, the weather fantastic and the ship and most of the staff were terrible. The food was school canteen food, served cold or if you were lucky warm, the waitresses were chewing gum and the cutlery was transport cafe. The head chef was an Indian who could not cook a good curry, and as for English food, best left not said. On deck and in the Bistro, the crew queued up for food first, and sat around smoking. There was a lack of information from the Bridge, and as for organising excursion trips by Tender, it was a joke. All the staff were unprofessional, and lacked any kind of training from the Captain down, there was literally no Management. The entertainment was amaturistic and the same every day. Why go on this terrible ship when there are others far superior and cheaper. If you have booked a cruise on the Marco Polo, then get your deposit back quick! I could write pages, but do not have the time! Read Less
Sail Date April 2010
Marco Polo Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 3.0 3.5
Entertainment 3.0 3.6
Public Rooms 4.0 3.8
Fitness Recreation 3.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.4
Enrichment 4.0 3.2
Service 4.0 3.8
Value For Money 5.0 3.6
Rates 4.0 3.6

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