5 Helpful Votes
Sail Date: April 2019
The Marco Polo is an old ship but she's been lovingly looked after. She's kept spotlessly clean by the staff. The cabin we had (for 3 people) was a little small (I had the top "bunk") but again it's clean and ... Read More
The Marco Polo is an old ship but she's been lovingly looked after. She's kept spotlessly clean by the staff. The cabin we had (for 3 people) was a little small (I had the top "bunk") but again it's clean and perfect for our cruise of a week. It's not a big ship (800 passengers) and that means it doesn't feel impersonal by any means. The choice of food in both restaurants is amazing - tasty and plentiful. You won't starve on this ship. Free tea and coffee and water available at all times. Never ran out of anything. All crew were lovely, friendly and helpful. If you suffer from sea sickness then ask for a cabin on the lower floors. We were on the Navigator deck and we could feel movement , tho not unpleasant. The cruise we did was down the Seine from Bristol, stopping at Honfleur (so pretty), Rouen (ok), Guernsey (lovely) and Scilly isles. The ship doesn't go into port at the Scilly isles and the sea too rough for the tender so we couldn't do that trip sadly. Overall, I would highly recommend her. Read Less
2 Helpful Votes
Sail Date: May 2017
We chose this cruise as the port is not too far away from where we live, my husband has been on the sister ship Discovery, no longer in operation. Food was excellent Staff were always on top form. Excellent cruise, we enjoyed the ten days. ... Read More
We chose this cruise as the port is not too far away from where we live, my husband has been on the sister ship Discovery, no longer in operation. Food was excellent Staff were always on top form. Excellent cruise, we enjoyed the ten days. Shore excursions were very good. We will probably go on another cruise with Marco Polo. Disembarkation was done so quickly we were amazed how quickly we got off the cruise liner. We met such lovely people. We enjoyed the entertainment. but not always able to go to the evening entertainment as we had our meal later. I would recommend to family and friends to go on a cruise with Marco Polo or there other cruise liners. We were truly amazed how many people have done several cruises and quite a few single people on the cruise who really enjoy cruising. Thanks Mary & Martin Hall Read Less
7 Helpful Votes
Sail Date: April 2017
We booked this cruise on a 2 for 1 deal, and the attractive cruise itinerary ticked several boxes on our bucket list..(Tresco, Sark, Honfleur and Monets garden at Giverny.) We are aged 56 and 65.Extremely easy to embark, we were made very ... Read More
We booked this cruise on a 2 for 1 deal, and the attractive cruise itinerary ticked several boxes on our bucket list..(Tresco, Sark, Honfleur and Monets garden at Giverny.) We are aged 56 and 65.Extremely easy to embark, we were made very welcome and the staff were efficient from start to finish. Our first cruise and having read all the cruise information we were aware that having booked the cheapest cabin, it would be compact and without tea making facilities, it was however spotless and sufficient with fabulous hot water in the shower. Food was plentiful and mostly very good, we don't like formal dining so mostly ate in the self service buffet restaurant. The shore excursions were well organised, we had pre booked as soon as we received the booking forms so were not disappointed unlike some of the passengers who were because of limited places. Some of the trips to shore require passengers to walk down a steep gangplank and then board a bobbing tender, this requires the passengers to be responsible for themselves although some staff supervision and support is available. The ship was spotless, there was a variety of on board entertainment and activities, not all of which appealed to us but we found plenty to do, just sitting with a drink in the bar listening to the piano player was heaven. Overall I think the ship does a very good job of catering for everyone, we couldn't fault it and the fact that the sun shone the whole week just enhanced the whole experience. Read Less
6 Helpful Votes
Sail Date: April 2017
She is an old boat but appears to be well maintained by the crew cabins shabby but sheak house keeping,bar staff and the waiting team servicing the evening in the Waldorf restaurant top notch however the Evining meal was on most night ... Read More
She is an old boat but appears to be well maintained by the crew cabins shabby but sheak house keeping,bar staff and the waiting team servicing the evening in the Waldorf restaurant top notch however the Evining meal was on most night passibie for restraunt style food (only one tuc biscuit with Mouse portion of cheese)but the same can not be said for the breakfast or lunch menus Breakfast used cheap smoked sausage inedible greasy bacon watery beans tomatoes and very unappetising scrambled eggs cheap cardboard breakfast cereals not great however the lunch buffet in Marcos took the biscuit. salad meats of spam luncheon meats salami not a real portion of reconisibile meat chicken ham pork etc that my years of cruising could recognise if you love cream of beetroot or parsnip soup you've cracked it.all the deserts are servived in small portions with all the imitation whipped cream you can manage. There is a grill on the deck at the bistro rear most days one day it may be a sausage next day a chicken leg the next a portion of ropey salmon and finally a hamburger Afternoon tea is a little better but inedible sandwiches (old BR style curled ends) what part of salami and cream cheese is a ham&cheese sandwich. supper don't go there 0 out of 10 Greasy deep fried chicken wings of a sort. Entertainment poor shows not great young inexperienced singers very unfunny comedian.DJ was great. Bench style seating in the theatre not very comfortable as are the plastic garden style chairs on rear decks first and last time with this company it's true you get what you pay for, I will pay more in future with one of the other cruise lines no such thing as a free lunch (or cruise) Read Less
12 Helpful Votes
Sail Date: April 2017
We chose this cruise because we liked the itinerary. Age group 60 - 90 years of age. Very elderly frail clientele - not a good combination with rough seas so we were greeted with 2 ambulances on the dockside at our first port stop. An ... Read More
We chose this cruise because we liked the itinerary. Age group 60 - 90 years of age. Very elderly frail clientele - not a good combination with rough seas so we were greeted with 2 ambulances on the dockside at our first port stop. An emergency helicopter evacuation of a patient also took place. We were worried about the full evacuation process should an emergency arise with the numbers of frail elderly and people with walking difficulties aboard. Baltic deck (rear): very noisy due to engine noise and waves crashing. Ear plugs recommended ! Food: European. Queues outside restaurants before they opened - no reason for this ! Food varied in quality. Cabin; good size, plenty of hanging space, drawers etc. No fridge or kettle however. Good bathroom size but very noisy with waves crashing against the side of the ship. Entertainment; limited and based around the older age group. Knit & natter; bean bag throwing, quiz, bingo, make a frilly scarf etc. Decks often partially closed for maintenance. We did like the photographic lectures. Gym and activities: limited activities due to entertainment crew needing space to rehearse. Uncomfortable chairs on sun decks & the theatre had padded bench style seating Embarkation: Virtually a warehouse. Very rushed scanning process at Bristol - port staff shoving things through before you could unpack. Cleanliness: Crew to be congratulated on their thoroughness. Maintenance: appeared good. We reported leaking tap & sink and these were repaired. Crew: very friendly & helpful Excursions: good but could be expensive. Many were only half a day due to the elderly clientele. We preferred to go it alone in the main ports as we wanted to utilise the whole day in port rather than be taken back to the ship at lunchtime. Read Less
23 Helpful Votes
Sail Date: April 2016
Just returned from six days on the Marco polo, an old ship but well maintained, as this was our first cruise didn't know what to expect.... The food was excellent also the service was too, couldn't do enough for you, being a ... Read More
Just returned from six days on the Marco polo, an old ship but well maintained, as this was our first cruise didn't know what to expect.... The food was excellent also the service was too, couldn't do enough for you, being a small ship was a bit of a squash at meal times especially breakfast, we had the all inclusive drinks package of £17 per person per day which was good value and the drinks were good quality, entertainment sadly was not very good at all the nightly show was too short and very amateurish and quiz games disorganized and hard to follow, also the choice of music needs up dating... Our cabin was small which I expected on a ship but was clean and the service from our steward Yuri was excellent but I did begrudge paying £2.20 for a bottle of water in our room and should be included in the drinks package.... All in all an enjoyable week but don't think cruising is for us as we found it to confining and Norway is beautiful.... Read Less
40 Helpful Votes
Sail Date: April 2016
This was our first cruise and we really enjoyed the whole experience. Embarkation was a very smooth process ;taking less than an hour from arrival at the car park to eating our lunch aboard. It was well organised and we were instructed ... Read More
This was our first cruise and we really enjoyed the whole experience. Embarkation was a very smooth process ;taking less than an hour from arrival at the car park to eating our lunch aboard. It was well organised and we were instructed where to go clearly throughout. We had a superior cabin on the 9th Deck and it had two windows which was a nice surprise. The furniture and fittings had seen better days but everything was clean and functional - precisely what I expected from CMV's photos and the price I paid. The room was cleaned twice a day and we opted to have a continental breakfast in bed the majority of the mornings. Information was provided in a nightly magazine and there was plenty to do during the days at sea. The entertainment was again, in keeping with the whole experience of being fun and functional. The shows were slightly cheesy, the quizzes silly and the musicians in all of the different bar/ lounge areas were fantastic. If you opt for a cruise like this, you need to embrace the spirit in which it is intended and join in. Everyone we spoke to was of a similar opinion- you get what you pay for and if you throw yourself into the 'small friendly boat ethos' then you'll get a lot more from your experience. We ate in the Waldorf restaurant each evening and there was a wide range of food which was cooked well and served at the right temperature by a highly efficient team. The food was a little bland and 'safe' to my taste but it was perfectly edible and fun stuff like 'the parade of the baked Alaska ' complete with indoor pyrotechnics and the night the head waiter danced to Zorba the Greek with a giant bottle of Olive Oil are what made this holiday so much fun. Norway itself and the excursions were fantastic. We paid for two and did Bergen on our own. I'm glad that we went on the guided tours as they were well worth the money, had very well informed guides and allowed us to see things we would not have been able to plan on our own. The fjords were spectacular and my best moment was waking up early on the second morning of our cruise to find that we were cruising the beautiful Hardangerfjord. Norway was very expensive and I feel that this cruise offered good value for money as an alternative to staying in a hotel and exploring on our own which is what we would normally do. The whole boat was spotlessly clean and staff seemed to be cleaning constantly throughtout the day. Hygiene was very important and at every meal time we had to clean our hands before entering. I thought this was a good thing. Since this was an entirely unpretentious cruise, there was little emphasis on dressing up and hanging out with the captain which suited us and our companions. That said, there was a meet the captain evening which was well organised and good fun. The majority of travellers were older than us but they seemed to be up for more of a good time than the younger folk and for me, this laid back approach to travel only added to the experience. There truly was no hurry to get on coaches/ upstairs/ into bars - we were supposed to be on holiday! My only grumbles would be that the 'Bistro' area was not very pleasant; it was reminiscent of a mid 1990's department store and was often hot and smelly. It could do with a refurb and a reconfiguration of the space. Also there were not enough bar staff circulating particularly during the evenings which led to considerable frustration when trying to order drinks. These however, were only minor issues and would not put me off travelling with this company or ship again. We had heard horror stories about disembarkation but like every other part of the trip, this was a smooth calm process. We opted for express disembarkation and, if you are able to carry your own bags and use the stairs, I'd definitely recommend this. We got off about 15 minutes after docking and the buses were waiting to take us straight to the car park so we only had about 30mins where we had to do any waiting around. So, I would recommend this cruise to first timers and those who enjoy chatting to other people and simple pleasures such as reading a good book in the sunshine and working ones way through the cocktail menu of an evening. It was a laid back, fun holiday. Read Less
16 Helpful Votes
Sail Date: March 2016
A fabulous 4night cruise on the iconic Marco Polo. I loved this ships art deco interior and it reminded me of an episode of my favourite Hercule Poorly series! Unable to disembark at the Isles of Scilly due to bad weather, the ... Read More
A fabulous 4night cruise on the iconic Marco Polo. I loved this ships art deco interior and it reminded me of an episode of my favourite Hercule Poorly series! Unable to disembark at the Isles of Scilly due to bad weather, the entertainment manager put on a range of great activities including a traditional Captain's Reception! The visits to Honfleur , Rouen and afternoon cruise back down the Seine were memorable! We thoroughly enjoyed visiting historical places and the markets! The accommodation on board was a cabin on level 4,bijou but we loved the portholes, we were able to watch the Seine early morning. The dining room was a little cramped,but the tables were great,there was a great menu and the food was delicious, enjoyed with great dining companions!! The staff were second to none and my friend and I thoroughly enjoyed this short cruise.We felt this was traditional cruising at it's best ....the Marco Polo is now 50 years old! For us..it ..what is not to love !! It was reassuring that many passengers were older with some having a disability, the teams appeared to support them well. Read Less
8 Helpful Votes
Sail Date: June 2015
The two positives about this cruise were leaving from Newcastle and the ports of call. Marco Polo sells itself on being an old but classic ship, it is old but certainly has no class! Everything about it was a disappointment. We had ... Read More
The two positives about this cruise were leaving from Newcastle and the ports of call. Marco Polo sells itself on being an old but classic ship, it is old but certainly has no class! Everything about it was a disappointment. We had booked a cabin with an outside view (there are no balconies) and were dismayed to see we actually had two portholes which were so dirty you could not see out of them and they were so high you had to stand on a chair. The cabin was very small and the TV was very old and unwatchable. The food was quite positively the worst we have ever had-anywhere! When basic items ran out (eggs at breakfast) we had to live without them. Cheese and crackers after dinner consisted of half a cheese slice, a cube of cheddar and 1 cracker. The salads had to be seen to be believed. The Dining Room was packed far too full and our table for eight should have been for four. The service all over the ship was appalling, with some positively rude staff,and most surly and unhelpful. The serve yourself tea and coffee stations were always busy with no seating available and very often, no cups. When staff were asked for replenishment of cups, they just shrugged shoulders and walked away - it was someone else's job. Unlike other cruise lines, mealtimes were strictly adhered to and if halfway through breakfast at closing time, everything was cleared. At breakfast, lunch and afternoon tea, all in the Dining Room, you were herded in and the tables were filled up for the convenience of staff, so the option was not there for you to sit in a place of your choice or even without others. Although I have never been to a holiday camp, I imagine it may be like this. There were never any seats in the bars in the evenings and no assistance from staff to find any, we gave up.The entertainment was mixed, the one and only guest entertainer, a musical funny man, was very good, but only gave two performances. All other entertainment was provided by 3 singers who seemed to be expected to be everyone, ranging from Frank Sinatra to Freddy Mercury, never to a high standard, and a team of dancers. The orchestra were very good, but again not used. The lecturers were good but were not used enough. We have loved every cruise we have ever done prior to this one-this was a learning curve - never again with Cruise Maritime. Read Less
8 Helpful Votes
Sail Date: May 2015
This was our 3rd cruise chosen for the ports of call (Baltic cities, especially St Petersburg) and the two for one offer in the Saturday telegraph. We were offered an upgrade to Deck 5, which was the next to the lowest, on booking and the ... Read More
This was our 3rd cruise chosen for the ports of call (Baltic cities, especially St Petersburg) and the two for one offer in the Saturday telegraph. We were offered an upgrade to Deck 5, which was the next to the lowest, on booking and the cabin was perfectly adequate and very clean. There was more than adequate drawer and wardrobe space for our clothes and the quite large cases we took fitted under the beds. This was a lower class of cabin than we had had previously on other cruises but, as said, very acceptable. Embarkation was very quick and efficient as was disembarkation at their end, especially as we arrived an hour earlier than expected. True, the higher your class of cabin the quicker you were able to embark and disembark but as always, you get what you pay for. The overall attitude of the staff and the service was excellent. Every member of staff always uttered a greeting whenever they encountered you in corridors or staircases and we had no hesitation in paying the daily gratuity charge as we were mindful of the many unseen members of staff (laundry, engine room) one might never see. It seems a fair enough system although some people do resent being told to tip and by how much. There were a couple of courses on a couple of occasions in the Waldorf Restaurant which we thought were a bit under par but overall the choices and quality of the food in both the Waldorf and Marcos Bistro was very good. We attended the quizzes which were good fun and yes, there is always someone to question the answers! We attended Stefan White's expert lectures on the ports of call which were interesting and informative. Excursions were efficiently handled at the ports and the ones we went on were value for money (one does not expect them to be cheap!) on the whole with high standard of local guide. In 5 of the ports we went ashore independently and were impressed by the free shuttle buses, friendliness of local drivers and guides and range of information and maps provided by the ship to help you find your way about. The shows were of a very good quality with the resident team of dancers and singers supplemented by a high quality magic show and Shirley Valentine monologue delivered by talented entertainers. We did not take advantage of the craft or fitness activities on offer but we used the jacuzzi on one occasions when it was warm enough and the card room yo play Scrabble on sea days. My husband booked a Bridge tour and found it to be informative and interesting. We met people who were repeat cruisers on the Marco Polo and first timers and people from all walks of life and professions. The cruise director and staff worked hard to offer a varied programme but never any pressure to join in. True, it is an old ship and I did feel seasick in the North Sea on two occasions but it is strongly built with a steel hull to break through ice if necessary. It was certainly more charming, in our opinion, than the towering balconied ships of say the Royal Caribbean variety. Overall, a great cruise with the wonders of St Petersburg still fresh in our minds but Helsinki my favourite! Read Less
2 Helpful Votes
Sail Date: April 2015
Picked up a 'two for one' deal to the Fjords. I was expecting a rusty old tub. What we experienced was a well maintained, tastefully decorated ship with plenty to offer. Cabin was a good size with plenty of storage. The ... Read More
Picked up a 'two for one' deal to the Fjords. I was expecting a rusty old tub. What we experienced was a well maintained, tastefully decorated ship with plenty to offer. Cabin was a good size with plenty of storage. The steward was very friendly, efficient and pleasant. Activities were varied (although some of the answers to the quizzes were questionable in their accuracy). Talks were good, cocktail tasting was great. Excursions were plentiful and ticked all the scenery boxes. Dining was good. Food was of a high standard and served with a smile. Entertainment was extremely good. Especially the dancers!!! If there were any criticisms it would be that the outside windows could be cleaner (and the overpainting/putty on the glass could do with cleaning off) and wifi more widely available. Read Less
4 Helpful Votes
Sail Date: April 2015
Our first cruise & our expectations were more than exceeded. I loved the Marco Polo. The service was exceptional. You would be hard pressed to criticize anything although I'm sure some picky people would try. The food was lovely ... Read More
Our first cruise & our expectations were more than exceeded. I loved the Marco Polo. The service was exceptional. You would be hard pressed to criticize anything although I'm sure some picky people would try. The food was lovely & far too much of it & the entertainment team were magnificent. Loved the ship, the decor was elegant, the seas were so calm & the Norwegian Fjords simply stunning. Saving for my next cruise now. The best experience of my life so far. Read Less
2 Helpful Votes
Sail Date: April 2015
Just returned from our fifth cruise on the good old M.P. around the Norwegian Fjords and perhaps it was one too many. As usual embarkation/disembarkation was fantastic. Sitting in Captains club at 09.15hrs and in car, cases loaded and on ... Read More
Just returned from our fifth cruise on the good old M.P. around the Norwegian Fjords and perhaps it was one too many. As usual embarkation/disembarkation was fantastic. Sitting in Captains club at 09.15hrs and in car, cases loaded and on our way back home 09.26hrs. Brilliant. The ship as we have come to expect was extremely clean throughout, especially our cabin. The food was excellent in both the Waldorf and Marco's. The itinerary was well thought out. However I don't know if some of the crew have moved ship (Is it really up for sale?) but the service in the bars was AWFUL. We sat in the Palm Garden each night and waited, and waited and waited for our drinks order to be taken, but to no avail. So went to the bar and there was the waitress chatting to the barman. On the last night we said we would see how long it took for our drinks order to be taken, But after half an hour gave up and moved into the Captain's Club. (Starboard side) which was no better, plenty of waiting staff chatting at the bar, so moved over to Port and got served straight away. Never used to be like this. Plus on the Gala night in the Waldorf when we are all in our best bib and tucker, the wine waiter (Starboard side) did a trick with a tray of wine. After placing 3 glasses of free sparkling wine to some of the diners on our table, he then proceeded to tip the remaining 3 glasses over my wife. She was soaked from head to toe, posh frock soaking (Spoilt ?) So ladies if you are dining in the Waldorf on Gala night, ignore the dress code and come in your muck (As bring a raincoat). There really seems to be a dumbing down of staff on the M.P. Which is a shame ,as we have had some brilliant cruises on this vessel. Will have to go elsewhere for the next one by the looks if it. Read Less
2 Helpful Votes
Sail Date: April 2015
Great cruise around British Isles, helped by excellent, sunny weather apart from Kirkwall. Nice sized ship, around 800 passengers, most aged 70 plus. (Average age way above 60). On board staff excellent, most from Ukraine; restaurant ... Read More
Great cruise around British Isles, helped by excellent, sunny weather apart from Kirkwall. Nice sized ship, around 800 passengers, most aged 70 plus. (Average age way above 60). On board staff excellent, most from Ukraine; restaurant staff and chefs, mainly Indian. Brilliant waiter Kalpit and wine waitress Valentina. Wanted to see the Italian Chapel in Orkney, and signed up to a 'Leisurely Orkney' tour which highlighted the Chapel. Yet we stayed just 20 minutes at the Italian Chapel (in a 3 1/2 hr tour), totally ridiculous. We were bussed in and bussed out and taken to less interesting sites including a tea stop of almost an hour! Staff could be more welcoming to guests returning to ship - now they just swipe your card, with no pleasantries. 'Welcome back', with a smile,wouldn't hurt, would it? There should also be more thought given to daily activities on board, quiz/bingo, quiz/bingo, quiz/bingo is a little boring and repetitive. Also Cruise & Maritime should remember that not all guests are 70 plus. A comedian bored on and on about 50s Rock n Roll outfits, for example. Ship spotless, cabins comfortable and food decent. Of course, it's not Celebrity...and that's no bad thing. Read Less
1 Helpful Vote
Sail Date: March 2015
We chose this cruise, having been on Marco Polo three times before, for the two new locations, never visited before, of Jersey and Guernsey, on the itinerary. The disappointment that we could not call at either port was considerable, all ... Read More
We chose this cruise, having been on Marco Polo three times before, for the two new locations, never visited before, of Jersey and Guernsey, on the itinerary. The disappointment that we could not call at either port was considerable, all the more as the alternative berths secured at the last minute were Cherbourg and Rouen. We visited both of these last year and were in no hurry to repeat the experience. Instead of being an interesting cruise it was 'same old same old' and we felt that we had been conned into booking a cruise which turned out to be a different, and poorer, one. Compounding this I was unhappy the weather in Amsterdam, Bruges and Cherbourg was so horrible: wet and windy. I had a bad cough from almost the beginning, which got progressively worse throughout the six dreary days at sea. Inner cabin, gets very claustrophobic but where you'd think they might upgrade regular customers, who spend a thousand quid in six days, mostly on alcohol and cigarettes, none of which I indulge in, unfortunately it's the non-spenders who get the best treatment. Having said that, the Marco Polo is a fine ship, the staff are good and the entertainment is not at all bad. Food OK on the whole but I barely ate anything, not feeling too good. We avoided the Waldorf restaurant, deciding after three earlier cruises aboard there was nothing to be gained from sitting at a table with strangers at a set time when instead we could grab a bite in Marco's bistro, at a table for two, when it suited us. Shame they only put one of the soups on available in the Waldorf, but apart from this it's pretty much the same food. Continental breakfast in bed is a nice touch, but after four days I couldn't eat any breakfast anywhere. Room service for other food is available, at a price, and this was OK when we had it before. The cabin stewards work very hard it seems to keep the cabins nice and fresh and make the beds twice a day. Not feeling well I needed to rest a lot, but found the cabin steward banging on the door for one thing or another a constant stress. You could never truly relax. The ship is full of old people, so i suppose the evening game show ('Mr and Mrs', God help us, 'Play Your Cards Right' or 'Blankety Blank') was to be expected. It is annoying how much so many of them hog the available tables, well before an appointed mealtime, usually to get the best window seats, yet so few ever seem to buy anything. It's like endless mugs of coffee and tea with these people, and a frightful scrum for the free glass of wine offered one night (I think in compensation for missing the Channel islands out altogether). Shuttle buses are good, compared to other cruise lines. P and O and Fred Olsen are a disgrace in this regard. They are also free, which must please the penny-pinching majority on this ship. Waiting to get off the ship is a nightmare, every time. Unless you have the better cabins. Fed up with waiting for our colour of luggage label to be called we decided to wing it and got off anyway. So glad to be home. But I would wholeheartedly recommend the Marco Polo. It's still one of the best small ships out there, and if you don't get ill and can keep your costs down (unlike my boozer of a partner) you are onto a winner. Read Less
Sail Date: April 2014
We chose this because were desperate for a post winter break. We have been the Marco Polo several times.It's not huge but comfortable and easy to find your way around. I love bigger ships because of having more to explore which is ... Read More
We chose this because were desperate for a post winter break. We have been the Marco Polo several times.It's not huge but comfortable and easy to find your way around. I love bigger ships because of having more to explore which is good for sea days, and because the entertainment in theatre can be bigger and better than on restricted stage size and restricted height on ships like Marco Polo but having said that the customers loved the entertainment. I have found that food standards on board any ships (including MP) we have been on in the last few years has gone down a bit sadly. Maybe we shoud try NCL again. I videod the shots of this trip if its allowed to share it. Copy-paste this link or search Terry McGeary on YouTube. https://youtu.be/dPY3ZubBR_w There was one port we couldn't do due to weather but I forget which one, sorry.The channel hop took in Cherbourg which was a good little break for having a walk around a nice little French port The weather being Easter time was not shorts weather but was dry and cloudly and reasonable for getting about. Honfleur was another stop which I loved andhave been again since then, It is a beautiful, historic town/port with the most picturesque, protected harbour you good imagine. You can easily run out of memory card space in Honfleur! The other stop was The Isles of Scilly, St Mary's. This tender stop was a super one where, as with the others, we just did our own thing and took in a walk to archaeological ruins, daffodil fields (a speciality of St.Marys), botanic gardens and had a massive Cornish pasty to split for lunch! It's another place I would visit again -and might this Easter! Read Less
Sail Date: May 2012
Pleasant surprise with a very good free upgrade from cheapest inner cabin to superior outside cabin and felt optimistic despite reading some of the reviews.Embarkation was spot on. Arrived at the cruise terminal at 12.25 pm and was shown ... Read More
Pleasant surprise with a very good free upgrade from cheapest inner cabin to superior outside cabin and felt optimistic despite reading some of the reviews.Embarkation was spot on. Arrived at the cruise terminal at 12.25 pm and was shown to our cabin by 13. 15 and eating buffet lunch 20 minutes later. The ship, public areas may have been a little dated and worn in some areas but spotlessly clean. The cabin was spotless with a double wardrobe and had a larger en suite than when I cruised with Cunard/ Princess lines.The twin beds were exceptionally comfortable. Didn't use the main dining room as didn't want to dress up.1 formal night even on a 2 night er cruise ! Buffet was reasonable and fish dishes excellent. The salads did though look like yesterdays veg served up in pasta or mayonnaise.There is cabin service but except for breakfast there is a charge. Service from staff excellent throughout- all polite and cheerful and greeted passengers when they walked past. Drinks were a bit pricey but no service charge added to the bill The entertainment /showtime standard but there was a very good classical duo on piano and violin playing in one lounge/bars. Didn't go on any of the excursions as had been to Belgium several times and its only a 15 minute walk to Antwerp central area. There was a couple of little things that irked me but not enough to spoil the experience of sailing on a traditional British cruise ship. Read Less
Sail Date: April 2012
Not a 5 star cruise/ship but not marketed as such. A traditional cruise with all the ingredients. The Waldorf Restaurant was beyond our expectations and well managed. Dinner comprised of 6 courses with Grilled Salmon/Chicken always ... Read More
Not a 5 star cruise/ship but not marketed as such. A traditional cruise with all the ingredients. The Waldorf Restaurant was beyond our expectations and well managed. Dinner comprised of 6 courses with Grilled Salmon/Chicken always available. During the course of the cruise Sirloin Steak, Duck Breast, Smoked Salmon and Caviar all appeared on the menu. At breakfast porridge and kippers were available to order where as everything else was buffet style. A chef cooked your fried egg or omelet whilst you waited. No problem getting a seat at the open sittings. Marco's self service restaurant was also most satisfactory. Proper crockery, and table cloths in the evening. If you went at peak times you could have to share a table or eat outside by the swimming pool. At lunch there was also a grill on deck. There was not as wide a choice as you get on Princess and if I had a complaint it was the sausages which I avoided after the first morning's experience! Tea and coffee were available all day and there must have been a choice of half a dozen teas. The public rooms were comfortably furnished and the theatre entertainment was good with routines slickly executed. We noticed a slight smell of diesel on deck 5 aft. More of a problem was the smell of paint, from the hull painting which took place whilst in port. However the ship was well maintained and kept spotlessly clean. The service we received was good. The staff were friendly. Quite a few were Eastern European but there were quite a few from the Far East. Our waiter came from Burma. The chefs looked as though they mainly came from the Indian sub continent. On the basis of our experience we would like to do the Amazon cruise in 2014. Read Less
Sail Date: April 2012
Disovering that 'Marco Polo' was still operating as a cruise ship, having last seen her as 'Alexander Pushkin',under the Soviet flag, in Gran Canaria in the late 60's, I was not expecting anything great when my ... Read More
Disovering that 'Marco Polo' was still operating as a cruise ship, having last seen her as 'Alexander Pushkin',under the Soviet flag, in Gran Canaria in the late 60's, I was not expecting anything great when my wife booked us onto the Easter cruise from which we have just returned. Travelling without expectation often brings nice surprises however and this cruise was no exception to that curious rule. A spacious, tidy and spotless cabin, two large windows, compact but very serviceable shower room, loads of storage space and a delightful Cabin Steward, Yuiry (his spelling)greeted our arrival on board. Departing from Tilbury made for a convenient drive for us and the secure parking is indoors so, apart from the usual queue to get aboard, the whole transfer was easy and unstressful. Free magazines whilst waiting were a welcome extra. Good start. In 'Marco Polo's extensive public spaces there is no apparent hangover from the Soviet years except for the fact that she feels well found and seaworthy - a real, traditional ship with a proper funnel, a secure draft and an amazing sea range due to her outsized fuel tanks - the latter not an issue on an eight night trip! Knowing that she was built well and has a great pedigree (check the Wikipedia entry)all adds to a real sense of safe, steady voyaging in a near historic vessel. April and the Bay of Biscay invite lively weather as a near certainty and we rode out some rough stuff without discomfort on our way South and homeward bound. She has effective stabilisers and rides a swell easily. The decor throughout is comfortable, light and modern. Public spaces are smart, well organised and in good condition. With the possible exception of Marco's Bistro (sometimes chaotic - heavily used at lunch and teatimes, long queues for tea and coffee, some unsuitable behaviour by fellow cruisers) she feels quite classy throughout in an understated way. Most of the furnishings around the ship are crisp and feel new. There is plenty of seating - a bit of a squash when it's raining and everyone's inside - but given a touch of sunshine people spread out and you can then find a quiet corner. Her beautiful exterior teak decks are spacious and there is room to sit outside or promenade and some excellent vantage points eg below the bridge looking for'ard and from the upper deck at the aft end where you look down on the small swimming pool and the sun decks. (Smokers congregate here too!) The small Games Room is rightly popular, the Library seems well stocked. Each day's Itinerary offers a broad range of activities - Fruit and Vegetable carving, Line dancing, Crazy Golf competitions, a lecture from a Guest Speaker. The Radio Theatre plays excellent sound archive programmes such as episodes of 'Round the Horne' and 'Just a Minute'- a great idea and very popular. Film shows in the Marco Polo Lounge, the ship's theatre, offer a mix of modern and classic; eg'Contagion' or you can watch 'Casablanca' in your cabin. If you have cruised before you may find the food on 'Marco Polo' a little quirky. There was nothing to complain about but I had a sense that the chef was on a tight budget. A fish Terrine had no taste at all. The bread rolls were sometimes 'resistant'.One evening's dinner choices were heavily dependent on veal. Soups are excellent. Salads a little less than imaginative - there is a box of coleslaw in that kitchen somewhere and it appears under different titles depending on its plate companion of the day! Breakfast offers a satisfying range well suited to English tastes - although the sausages could have more dash. The Egg Chef ('Call me Lubbly Jubbly!') provides excellent omelets or fried eggs with good humour. Orange juice became steadily more watery as the cruise progressed. This was much commented upon! Lunches offer a good choice - pasta and sauces, chicken, veal again. The Dinners in the well- appointed restaurant are very well presented by expert staff. Here expect a number of courses: cold and hot appetisers (sauteed seafood, Carpaccio con Scaglie), choice of soups, a salad, a usually tasty Main Course eg Grilled Pork Tenderloin or Chicken baked with Aubergines. Puddings include Tiramisu, Ice Cream of the Day. Cheese Platter is included. Coffee and Tea to follow.You can tuck in to it all! There is a good range of quite affordable wines at £20 upwards. These can be drunk over several evenings if one prefers. The service on this ship is amongst the best we have experienced, including on our favourite Cunard. Staff are polite, competent and usually speedy. The behaviour of one's fellow passengers often leaves the cruiser aghast and we saw some of the worst of Brits afloat on this trip. On 'Marco Polo' the staff appear admirably able to handle it! The Cruise Director rightly enjoys an excellent reputation. The Entertainment team outshines Fred. Olsen by several stars - the dancers are particularly good. Classical, jazz and popular music abound all over the ship and the formal 'Showtime' every night is worth attending in the Marco Polo Lounge. This 'theatre space' has an annoying row of raised extra single chairs in front of each seating tier which means that latecomers to the show dump themselves in front of you and block your view. There are also some pillars that obscure lines of sight and various seats are very brightly lit for H+S reasons. Recce the MP Lounge in advance, choose your favoured seats and get there early would be useful advice! Avoid the cocktails if you like to taste your choice of liquor - or have them mixed with a double shot. All spirits on board MP tasted curiously understrength to me - although my wife says that's because I have too much acquaintance with gin and whisky to be satisfied with a normal measure! Our furthest destination port was St Jean de Luz but the tenders couldn't handle the disembarkation in a heavy swell so we stayed at anchor and were unable to go ashore. I note that others have commented on missing ports in this way with Cruise and Maritime. Of course it costs cruise companies a good deal to go alongside in any ports - if being cynical I would suggest the choice of 'tender' ports is likely to reduce passengers' chances to get ashore at this time of year. Other ports on this trip eg Brest had little to offer. Soulac-sur-Mer was wet, blustery and largely shut. We should have been prepared for the fact that France is largely closed over Easter but hadn't given it a thought! If you're keen to join the organised tours you do pay for it - £30 to £80 pp per trip on this cruise but the experience is at least purposeful and managed. Our final day at sea was spent ambling around in a blustery and wet English Channel. I checked our position and course several times. At one stage we were steering 180 deg - that's due South on anyone's chart and not the way to Tilbury. Average speed on day eight was about 9 knots! Again I guess it's commercially advantageous to keep a ship full of spenders at sea even if you have to make a 'sea day' out of going round in circles! Slow progress uses less fuel too! Overall we enjoyed this cruise more than the sum total of the parts I list above. 'Marco polo' is a bit of a treasure and has something very special about her. I'm certain we'll be back before long. Oh, and the value is second to none - even at today's reducing cruise fares! Go enjoy - whilst she's still available! Read Less
Sail Date: April 2012
We drove straight into the London Cruise Terminal and immediately unloaded our cases to the waiting porters before driving the 400 metres or so to the long-stay car park -- a covered parking area. Whilst it would have been as quick to walk ... Read More
We drove straight into the London Cruise Terminal and immediately unloaded our cases to the waiting porters before driving the 400 metres or so to the long-stay car park -- a covered parking area. Whilst it would have been as quick to walk we were transported back to the main terminal by mini-bus. Cruise & Maritime schedule their check-in times based on cabin number and we were told to report at 12:15. We were about 30 mins early and were directed to the lounge where refreshments were available. Promptly at 12:15 we were called to check-in and in less than 30 minutes we were on board and being led to our cabin. Our luggage was waiting when we arrived. We were late booking and the main criteria we applied was an un-obstructed view. We were allocated a "superior plus cabin on deck 7. It was on the small side but had plenty of storage an adequate shower-room and was clean, bright and airy. A recent review said that a room with a view was a waste on money because the windows were very small and were very dirty. Our window was large and clean and the outside was cleaned regularly throughout the week. Lunch was only available in Marco's Bistro. As we dislike walking around with our food seeking out a table we located an outside table by the pool and took it in turns to collect our food. As piscaparians (veggie plus fish) there was only two hot choices but also an abundant selection of salads and, after we started eating, we also discovered a poolside pizza bar which would have met our dietary requirements. Marco Polo set sail at 2:30 and we were hoping to see Southend Pier as we travelled up the Thames Estuary but a comprehensive SOLAS drill caused us to miss it. We assembled at our muster stations for a full roll-call before being taken to our lifeboat stations for further instruction. It was the most detailed drill we have experienced since our first cruise some 20 years ago when we actually had to get into the lifeboats. Having cruised on Marco Polo last October we soon found our way around this very small and friendly ship and we spent a relaxing afternoon doing not very much at all until we settled into one of the bars, being entertained by a jazz duo before joining our six table guests for our second sitting dinner in the Waldorf Restaurant. I can never decide if only nice friendly people cruise or if we have always been lucky with our table guests on our various cruises but again we had been perfectly matched. The meal was a pleasant 5 course affair and everyone seemed to be satisfied. There was only one vegetarian choice which wasn't to my liking but an alternative was quickly offered. The evening was rounded off with a visit to the show in the Marco Polo Lounge -- a song and dance presentation with a live band. We intended to follow this up with the live sixties cabaret in Scotts Bar but the need for sleep took the better of us. The first night in our cabin highlighted one of the few problems with Marco Polo -- the wafer thin walls. We did not experience this last time when we were upgrade to a deluxe cabin. We spent a while listening to a detailed report of what the couple in the cabin next to had spent in the bar before they bid one another goodnight and silence, interrupted occasionally by some plumbing noises, reigned. There was no need for an early call the next morning -- our neighbours on the other side switched the television news on at 7.30 promptly. This pattern followed for the remainder of the cruise but it is amazing how quickly the body gets used to ignoring surrounding sounds! Our first port of call was Honfleur and after the mayhem of a cafeteria breakfast in Marcos Bistro we took the free shuttle into town and had a pleasant stroll in the sunshine before returning for lunch. We again tried the Bistro, which was far less busy than at breakfast time but for the rest of the cruise we elected to use the formal restaurant for all our meals. I have seen Marco Polo criticised for its policy of filling tables in order rather than allowing "freedom seating". Whilst, like most, we would have naturally sat on a table on our own we were very happy to be forced to meet other people and were again amazed at how many nice people choose to cruise on Marco Polo. After lunch we were torn between the healthy option of a brisk walk into town or join in the afternoon's organised activities and decided to stay on board. We entered the afternoon quiz and realised that we should have done the walk -- only 8 out of 20 for us! It was only day two but our lifestyle was quickly settling into pattern that was going to stay for the next 7 days. A coffee in the lounge -- so much nicer than the free stuff that is available all day in the Bistro, a drink before dinner, ( a couple on the "happy hour" days, a pleasant meal, a well produced show and a failed attempt to join in the late night entertainment. Some commented on the high price of drinks but £3.70 for gin and tonic. £1.80 for cappucino and £15 for a bottle of house wine seemed reasonable to us. Day 3 was our first sea day and we woke to a very bouncy ride even though we were yet to reach the Bay of Biscay. Fortunately the wind dropped and things settled down. A very comprehensive programme of entertainment was on offer. We attended two very interesting lectures -- one about Chelsea Flower show, and one about wine. We entered the quiz, 17/20 this time but still 2 points off the leaders and the 39 points in Countdown -- thankfully again off the leader board so we avoided the Conundrum. On many cruise ships it is on sea days that you realise how many people are on board and seating is at a premium. Despite reading a review recently that said there was very little comfortable seating on board and that it was being "reserved" with coats and bags, we saw no evidence of this, were always able to get a seat and were pleasantly surprised at amount of open space. The evening saw the first formal night and virtually everyone on board dressed for the occasion (or stayed in their cabins). Everyone that we spoke to was very satisfied with the meal. The evening show was an excellent presentation of Joseph - undoubtedly the best of many such productions that we have seen over the years. Day 4 was to be St de Luz but we awoke to heavy swells and we were unable to use the tenders to get to shore. After a morning of waiting, day 4 became another sea day. The entertainments team arranged additional afternoon entertainment including a Treasure Hunt. Anthea Guthrie, the Chelsea Flower Show lecturer offered to host an informal garden chat and whilst she expected half a dozen gardeners to sit round a table for a chat she was greeted with the main lounge full to capacity with gardeners wanting tips. She very professionally presented a 50 minute Gardeners Question time which could probably have gone for the rest of the afternoon if the room wasn't required for other activities. After three musical shows tonight's show was an evening of magical mayhem provided by the very competent cruise director. Day 5 was Le Verdon. The weather was wet but we used the free shuttle to go into town for a short stroll. The town was disappointing -- like a minor UK seaside resort in January with everything locked up but the exercise did us good. This evening's show was a classical performance from the on-board duo. Excellent again. More entertainment followed but, again, we only heard later how good it was. Day 6 was Brest and we chose an organised coach trip. As expensive as ever but our knowledgeable guide explained the history of this part of Brittany as we visited some of the sights in our very full five hour trip. The evening show was a guest comedian -- judging by the response of the audience he was good but stand-up comedy has never been our thing and losing an hour's sleep stopped us from going to the Blues Brothers Tribute. Day 7 was our final port day and it was back to the UK in the form of St. Peter Port, Guernsey. Going ashore by tender, being Easter Sunday, the town was very quiet but some people visited the Castle, some circumnavigated the Island for £1 on the local bus. Those that stayed on board had a full day on entertainment. This was our second formal evening, linked with a farewell evening with the officers. The evening show was a rock and roll tribute and was again excellent. Day 8 was a full day at sea as we returned to Tilbury. Another full day of activities was arranged and the main problem was finding enough time to fit the meals in. The rough weather made it impossible to use the outside spaces but, although it seemed busier than on the first sea day, it was still not overcrowded. Day 9 saw us docking in Tilbury, dead on time at 7:00 am. We were asked to vacate our cabins before breakfast and leave our hand luggage in one of the lounges. Disembarkation started about 8:30 and before 9:30 we were driving out of the car park. Could we fault the holiday? Probably only the thin walls which it is very difficult to do anything about. Would we travel with Cruise and Maritime again -- definitely yes. Read Less
Sail Date: May 2011
The staff on the Marco Polo do everything they can to make the experience an enjoyable one. To say that they work hard is an gross understatement. I saw staff on stage entertaining to a very high standard one moment, and serving drinks on ... Read More
The staff on the Marco Polo do everything they can to make the experience an enjoyable one. To say that they work hard is an gross understatement. I saw staff on stage entertaining to a very high standard one moment, and serving drinks on another deck just moments afterward. Whatever they are paid should be doubled !The Fjords were stunning and we were very impressed with the choice and variation of ports of call.Norway can be very expensive, but you can save money by shopping around for trips while visiting places rather than booking ahead or on board.Food was of a high standard with a good selection and service also very good.Cabins are basic but comfortable, and who goes on a cruise to sit in a cabin anyhow ? Read Less
Sail Date: April 2011
We arrived at Tilbury at 3.30pm on Wednesday 6 April 2011, quickly unloading our three suit cases at the baggage handling building. We were then told where to park and went straight into the Reception building where we were immediately ... Read More
We arrived at Tilbury at 3.30pm on Wednesday 6 April 2011, quickly unloading our three suit cases at the baggage handling building. We were then told where to park and went straight into the Reception building where we were immediately processed (X-ray machines photo annd boarding card etc.) We were met at the gangway by a senior officer who instructed one of his staff to show us to our cabin, insisting on taking the hand luggage with him. As we arrived at cabin 205 our suitcases were already waiting. We have never known luggage to be delivered so promptly. We entered cabin 205 and were pleasantly surprised by it. It is true it was small with two single beds and a small chest of drawers in between with a mirror, plus a large wardrobe which housed a modern electronic safe. The shower room was of a standard size. We would like to call the cabin bijou as it was completely functional with plenty of space for our needs for a short cruise. Incidentally the lock on the door of the cabin was the old fashioned key rather than the more modern card type. We unpacked and listened for the announcements that we should all meet in the Marco Polo lounge at 4.45pm for muster drill. We found this slightly different as after initial instructions we all went out on deck to meet our lifeboat and to be inspected by the captain to ensure that we knew where to go in case of emergency. We took the early sitting for dinner at 6pm. Second sitting was 8.30 allowing plenty of time to sit and chat after dinner in the Waldorf restaurant. Our table number was 34 a table for six people and our waiters were Freddy and Dawson who looked after us extremely well. Nothing was too much trouble, they even joked and laughed about everything. The food throughout the cruise for dinner was excellent, beautifully served with up to five courses should you require it. Freddy often asked whether we would like an extra helping. We declined but he would have willingly brought more food. We cannot praise them both enough for their caring attitude in making our dinner experience perfect.We chose to have breakfast and lunch in the self service bistro Marco's. The food was very good. A lot of it seemed to be quality home cooking, eg tapioca, bread and butter, apple crumble puddings. Main courses such as sausage and mash, pork cutlets, beef stew and fish were available in a variety of dishes. There was also a pizza bar on the deck outside serving pizzas, beef burgers and chips. We likened it to quality cafeteria style with paper knapkins and self service cutlery rather than tables laid formally. Tea and coffee was available all day but only in mugs. The station inside with a good selection of teas was inadequate for the number of passengers and had long queues at busy times, although there was a coffee station by the pizza bar outside that wasn't as available and had less selection. If it had been raining this could not have been used. During mealtimes waiters served tea and coffee in addition. The hot water and coffee were served out of two large stainless steel urns but only had ground coffee. Decaffeinated was available in sachets only. There were no sachets of regular instant coffee and no hot chocolate, horlicks or other bedtime drinks available at night as there often are on other cruise ships.The entertainment was of an excellent standard, but there were no cinema or gambling facilities. There was the usual yard of gold and silver chain available but no art auctions. The shops were pleasant and adequately stocked. Duty free prices were good for drink and tobacco products, although perfumes and after shave seemed expensive even with a 20% special offer on certain days. Bar prices were just over public house prices and in some cases cheaper. Wine started at a reasonable £14 per bottle and was cheaper to buy than by the glass.We felt this was a no frills cruise. There were photographs taken if required but were never pushed. The words "No thank you" were met with a smile and readily accepted. As with all cruises photographs were not the cheapest product, but remain a good momento of your holiday with a DVD available at £22. Incidentally this DVD ran all day long on a TV channel in your cabin as well as on screens around the ship. The general condition of the ship is excellent but does not allow for wheelchair use very readily, as there are lots of stairs and bulkheads to negotiate between areas which would make it difficult to get round the whole ship. The general attitude of the staff was extremely good. Everyone replied to the best of their ability when asked a question and were friendly and polite, always insisting you go first. With this cruise around Britain, passengers were ferried ashore by tender at four out of the seven ports visited. In our opinion if the water was choppy, unless you were good on your feet it seemed dangerous and there was a number incidents of people being injured.So to sum up we found this to be a basic cruise which was good value for money with no frills. There were no cocktails served at the welcoming formal night just sparkling wine or orange juice. There were paper knapkins at breakfast and lunchtime, there was no customary chocolate on the pillow at night, nor replacement of cabin toiletries or in fact clean dry towels every day. Generally speaking the positives far outweighed a few negatives. We thoroughly enjoyed our trip and would recommend it and we will definitely cruise again with Cruise Maritime Voyages recommending the Marco Polo ship. We have yet to try her sister ship the Ocean Countess.We hope you have found our review of a helpful nature. Of course there are lots of things that we have not had the space or time to comment on as with most cruises. We have tried to pick out some interesting facts to give an overall picture. The ports of call on this trip had plenty of excursions available to suit all tastes and capability and did not seem that expensive. We preferred to be independent travellers exploring on our own. All the ports are well documented in guide books and do not need our inexperienced opinions on them. We visited Inverness, Stornaway on the Isle of Lewis in the Outer Hebrides, Tobermory on the Isle of Mull, Dublin, St Mary's on the Scilly Isles, St Peter Port in Guernsey and Honfleur. We had chosen this cruise because of the ports on the itinerary and were not disappointed. They were all delightful and we enjoyed each one. Reviewed by Peter and Pippa (rent15c), age group late 50's. Read Less
Sail Date: April 2010
Having just returned home today, the itinerary was good, the weather fantastic and the ship and most of the staff were terrible. The food was school canteen food, served cold or if you were lucky warm, the waitresses were chewing gum and ... Read More
Having just returned home today, the itinerary was good, the weather fantastic and the ship and most of the staff were terrible. The food was school canteen food, served cold or if you were lucky warm, the waitresses were chewing gum and the cutlery was transport cafe. The head chef was an Indian who could not cook a good curry, and as for English food, best left not said. On deck and in the Bistro, the crew queued up for food first, and sat around smoking. There was a lack of information from the Bridge, and as for organising excursion trips by Tender, it was a joke. All the staff were unprofessional, and lacked any kind of training from the Captain down, there was literally no Management. The entertainment was amaturistic and the same every day. Why go on this terrible ship when there are others far superior and cheaper. If you have booked a cruise on the Marco Polo, then get your deposit back quick! I could write pages, but do not have the time! Read Less
Sail Date: April 2010
Our cabin was great, the itinerary was great, and we enjoyed both of these features, sadly the on board catering and management is tatty. The first morning at buffet breakfast, no cups and no glasses for fruit juice. I had to ask three ... Read More
Our cabin was great, the itinerary was great, and we enjoyed both of these features, sadly the on board catering and management is tatty. The first morning at buffet breakfast, no cups and no glasses for fruit juice. I had to ask three waiters before 5 glasses appeared for about a dozen people! we then got plastic throw away cups! This was repeated throughout the week. I spoke with the restaurant manager who told me he had only 140 coffee mugs on the boat, and that he had cups on order for 2 months! Come on fellers - ordering cups is one page no the web! I looked when I got back and a thousand cups/mugs will cost less than £1000 delivered. Lack of social skills and training in waiting staff is endemic. Waiters push past/though you, if you query anything you often get an aggressive response. English language knowledge is very limited. Food is pretty basic, cooked breakfast in buffet is grim, better in Waldorf. Lunch toook forever to produce, by comparision, our dinner waitress was clearly on a time bind and without our active and repeated pressure we would have had our four courses served and cleared in 45 minutes! Management was conspicuous by its low visibility. All in all a shame, we enjoyed the cruise, but feel that the ship needs a total shake up. Read Less
Sail Date: April 2010
We are just back home from the 'springtime gardens' cruise on the Marco Polo. We couldn't believe our good fortune in managing to get a late deal on this ship. The itinerary provided an overnight stay in Rouen after sailing ... Read More
We are just back home from the 'springtime gardens' cruise on the Marco Polo. We couldn't believe our good fortune in managing to get a late deal on this ship. The itinerary provided an overnight stay in Rouen after sailing up the Seine - what a treat. Then on to Guernsey followed by a full day on St Mary on the Isles of Scilly. Even the lower grade cabins on the Marco Polo are of a fairly good size with very good storage and very comfortable beds. The lounges are spacious with a range of entertainment in the evenings. The theatre shows were mostly musical presentations with one comedian/magician, excellent costumes and choreography. Full marks to the cruise director and his team. Cleanliness of the ship was paramount All members of the crew were hard working and at all times pleasant. Now to the food; a very good choice in the Waldorf's restaurant and individual requests met. Didn't use the Bistro so no comments here. To summaries: No complaints about this short cruise and a big thank you for making our stay memorable ,will definitely consider the Marco Polo again Read Less
Marco Polo Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 3.0 3.5
Entertainment 3.0 3.6
Public Rooms 4.0 3.8
Fitness Recreation 3.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.4
Enrichment 4.0 3.3
Service 4.0 3.9
Value For Money 5.0 3.6
Rates 4.0 3.6

Find a Marco Polo Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise