1 Helpful Vote
Sail Date: July 2019
My wife and I have cruised about seven times from the Caribbean through the Med: 5 with Thomson on various vessels and latterly on Britannia with P&O. The cruise on board OCEANA on 11th July to the Greek islands was the latest and ... Read More
My wife and I have cruised about seven times from the Caribbean through the Med: 5 with Thomson on various vessels and latterly on Britannia with P&O. The cruise on board OCEANA on 11th July to the Greek islands was the latest and the most disappointing. What we liked: The Atrium, reception area and the Costa coffee section was second to none. The shops were brilliant and my wife has no complaint there. The sun deck was good although crowded (not unusual for a day at sea etc). The cabin was spacious and wardrobe space more than adequate. What was wrong: the general points . . . 1. The ship decor was drab throughout 2. The lifts were unpredictable and extremely slow 3. We found the buffet food monotonous. Often we found there were no tea spoons available and we had to ask one of the officers in white to provide some. Once a female crew member who was responsible for providing a tray with cutlery repeatedly provided two forks without a knife or two knives without a fork etc. Twice during the voyage this happened to us. We found the crew to be rather sullen and didnt seem to want to interact with passengers. One actually made an inappropriate comment when the wife and I were making a decision on any pudding/sweet: I just joked with my wife saying they were fattening and this male commented: "Too late Sir". He then asked my wife and I had a twin brother (for what reason I do not know). The next time I saw him he rotated his eyes in different directions independently and he thought it was funny. I was not sure what his objective was. This occurred in the buffet by the way on two separate days. Specifically to us: 1. The bathroom was antiquated and particularly the toilet bowl had a black ring around it when we embarked which remained there throughout the voyage. The television was small and the programmes repetitive. There was only one three-pin socket to the entire cabin and that was used for tea making. The lack of sockets was very inconvenient. 2. I unfortunately cut my ankle slightly on the first day which bled overnight and which stained the lower sheet. That sheet remained on the bed and was not changed throughout the voyage. The cabin steward on a few occasions failed to replenish the coffee/tea making facilities and once failed to provide cups/mugs and we had to ask reception to get him to bring them along. 3. We were freedom dining: We often had to wait up to 45 minutes to get a table and this seemed to be case whenever we attended the Ligurian to dine. The service in the Ligurian was slow and often we had to attract attention that we were waiting another course. Again the waiting staff did not seem that interested in providing a good service. A factor which irritated us in particular was black tie nights. This was the first time I decided not to take a dinner suit or black tie. We were denied access during the two black tie nights in both the Ligurian and the Adriatic restaurants (on a 7 night cruise) and we had to eat in the buffet. This was not what we expected from P&O and has completely shattered our confidence. Frankly we were glad when we arrived at Malta so we could get off the ship. We are not going P&O again: Having written to them expressing our disappointment and pointing out our points we eventually received a wholly dismissive letter which implied either we were exaggerating or just a pair of natural complainers. that in itself was enough to put us off going with them again - this is the first time we have complained on any holiday (land or cruise) Read Less
4 Helpful Votes
Sail Date: May 2019
The overall ship was fine perhaps a little tired food was great could have had a bit better entertainment on the pool but over all the ship was ok The entertainment wasn’t to great but ok Staff as usual on a cruise very attentive ... Read More
The overall ship was fine perhaps a little tired food was great could have had a bit better entertainment on the pool but over all the ship was ok The entertainment wasn’t to great but ok Staff as usual on a cruise very attentive no complaints with them at all The cabin was a different matter no paying passenger should endure the noise from the cabin every time we came into port or left the noise was terrible grinding noise and vibration there was no sleeping through it .the cabin was situated between a broom cupboard which was used at six in the morning and a crew staircase . and one morning in Athens we docked before four in the morning the first time it happened we thought we had run aground it was so bad, We were offered another cabin two days before we left the ship after Athens but at that point it wasn’t worth it as we are both in our seventies the upheaval would have been awful The receptionist said most people were up and about before eight so it would be ok They were selling off cabins at last minute cheaper then We both paid five months earlier Shame on you P&O in you won’t use them again Read Less
1 Helpful Vote
Sail Date: October 2018
We chose this cruise simply because it went where we wanted to go. Embarkation was good, very easy. The balcony cabin on deck C was of adequate size, the bathroom a little on the small side. We are not big but some of the guests on board ... Read More
We chose this cruise simply because it went where we wanted to go. Embarkation was good, very easy. The balcony cabin on deck C was of adequate size, the bathroom a little on the small side. We are not big but some of the guests on board would have struggled. They give you the option of hanging your towels if not needing replacement, but they replaced them daily anyhow, but not the sheets. We were on a two week cruise and not sure that we even had one change, definitely only one if any. The door to the balcony needed almost superhuman strength to move. We ate both at the free dining restaurant, which was quite good, and at the buffet restaurant, which was just ok. Breakfast could have had a little more variety...the "english breakfast" became monotonous. The British themed music constantly being pushed was galling too. If we never hear "Rule Brittania" and "Land of Hope and Glory" again it'll be too soon.The service staff were polite but need to understand that they should move aside for guests, not vice versa, especially when the guest has a tray with multiple items on it. There was only one of the staff, Nikko, who always had a smile and never stopped working. We found from the moment we boarded we had our hands in our pockets. The drinks programme meant exorbitant prices, £2.95 for a 330ml Coke!! OTT in anyone's language! Even if you bought a package they only gave you 10%off!! The coffee machine was very basic, and they ran out of full cream milk halfway through the cruise. Breakfast was the only time you could get anything other than water without exorbitant charge! Not being interested in swimming, the pool area or constant loud music, we found it impossible to find a quiet, shady, outdoor area where we could relax and read so therefore had to spend our "at sea" days indoors, unfortunately, because our weather was beautiful. We found the entertainment on board to be of high quality, and seemed to be something for everyone's taste. The musical theatre group appealed to us, but they do need to understand that The Bee Gees, even though maybe born in the UK, chose Australia as their home and it was Oz that made them great! P & O need to be more upfront when sailing from Malta, and make sure guests are informed of the 18% VAT charged on purchases from onboard shops. Also we were irritated that reception staff were not familiar with guests options of reclaiming that VAT from the airport, and if able to, what was the procedure. They have to charge the VAT but they should also know the details. Would we travel P & O again......no. Read Less
24 Helpful Votes
Sail Date: October 2018
My wife and I have cruised 1/2 dozen times. P&O, RCI, Princess, and Celebrity. We booked this cruise a couple of months back as an extra holiday this year. There were some poor reviews, negative comments like, old ship, bad smells, ... Read More
My wife and I have cruised 1/2 dozen times. P&O, RCI, Princess, and Celebrity. We booked this cruise a couple of months back as an extra holiday this year. There were some poor reviews, negative comments like, old ship, bad smells, poor food, miserable staff. What a load of old rubbish people come out with. I’ve even read stuff about flight delayed. As if that’s P&Os fault. Or bad weather. (Our captain even diverted the ship to find us sun) I say to most of those people “Get a life” our flight was delayed 2 hours due to fog. I’d much would rather sit on an aircraft and wait than take a chance and take off. In fact an announcement was given on the aircraft saying not to worry the ship wouldn’t leave without us. The food was lovely with lots of choice. Did I like everything all of the time? Of course not. But it was well presented and most of the time suited my own taste buds perfectly. The staff in ALL of the restaurants were immaculately dressed. The tables were always clean and very quickly cleared away too. There was rightly, maintenance being carried out constantly to keep the standards high. I read reviews about Rule Britannia and such like being constantly played. I could hear it in the background occasionally but I certainly didn’t find it overpowering. There was differing music being played throughout the ship for everyone's taste. Once on a sail away union flags were given out and I can honestly say that everyone around the pool deck thoroughly enjoyed singing along to English, Irish, Scottish and Welsh songs waving their flags, as did other nationalities. The headliners shows didn’t do it for me but they worked really hard. I just felt that their singing skills were poor. Nevertheless I watched and sang along. The other entertainers I enjoyed. If you don’t do excursions as we don’t, do some research and do your own thing. Some ports in the U.K. are not very nice but, move away a little and there is often so much to enjoy. I’m sure that there are some genuine complaints, there are bound to be,,,,,,,do things ever go right at home all of the time, is your gutter and facia sparkling clean on your house? Nothing ever broken down? Blocked up? I dropped my luggage at Gatwick and it arrived outside my cabin door and on the way back, I left it outside my cabin and next saw it at Gatwick on the conveyor reclaim belt. So, to everyone I say, Ignor the moaners, chill, and do what I firmly believe P&O want you to do and will help you to,,,,,relax and have a lovely cruise. My wife and I sure did. Our cruise was a 7 Day on 4/10/18 From/To Valetta. Read Less
5 Helpful Votes
Sail Date: September 2018
We were celebrating our wedding anniversary, originally we wanted to sail on Queen Elizabeth to Venice, but that was full ! The only alternative on our dates was the Oceana, a ship we have never sailed in before, to say we were ... Read More
We were celebrating our wedding anniversary, originally we wanted to sail on Queen Elizabeth to Venice, but that was full ! The only alternative on our dates was the Oceana, a ship we have never sailed in before, to say we were 'disappointed' with this 20 year old ship (previously owned by Princess cruises) would be a gross over statement. If you like paying over £5 grand for a broom cupboard for two weeks, then, the Oceana should be YOUR first choice!!!. We appreciate the fact that Oceana had a £30 million refit last December in Germany but that money was spent on the general public areas, NOT in the TINY cabins (the smallest we have ever experienced in 18 years cruising).Our cabin was supposed to be an 'upgrade'!!!! we had asked for a double bed instead of two singles, when we opened the door for the first time we were greeted with a TINY cabin 'full' of a standard 5' double bed with another single bed hanging from the wall!!!!!!!!!!!!! This made access to one side of the bed impossible, the mattresses were very soft, old & in need of urgent replacement, we survived by me turning over the mattresses to find the firmer base side to lay on From day one our trip was constantly interrupted by the ships workmen who were conducting repairs all over the ship with resultant closures of walkways & awful paint smells. Due to 'some bad weather for one day', our intended port of call in Dubrovnik was cancelled & replaced with a lesser port in Zadar!!!!!!!!! (anyone heard of this place???) then, Ravenna & Mykonos were replaced with another obscure location in Katokolon! (anyone heard of this place,????) All have cheaper port charges to those advertised & for what we paid a huge The food served in Adriatic restaurant was constantly returned by fellow travellers as either tough/tasteless or had very hard undercooked vegetables. (Tomato soup smelt of burning gearbox oil). The Plaza buffet was the usual 'bunfight' at mealtimes, nothing changes with certain peoples disgusting eating habits. Entertainment, apart from Dean Stainsbury & Tucker, was way below previous expectations & in need of some serious investment. From our perspective & that of other guests, & in the light of P&O's latest creation Iona being launched shortly, Oceana is being tarted up for imminent disposal. In summary, I would certainly NOT invest my money buying accomodation in such a decrepid old ship, but, as I said at the beginning it was all that was available to me at that time for the ports we wished to sail into. Our cruise finally ended with a 3 hour departure delay at Malta airport, when we got back to Gatwick we found that our cases & their contents were ALL SOAKED through (ongoing claims) caused by the baggage handlers dumping our cases on the tarmac during heavy rain & walking away leaving them to get wet!!!!!!!!!! Bad experience, NEVER AGAIN.! Read Less
4 Helpful Votes
Sail Date: September 2018
our holiday was way beyond all expectations we saved hard for this holiday and we were not disappointed in anyway, we had a fabulous time so much so that we have booked another, holiday with you we are going on the Oceana again in ... Read More
our holiday was way beyond all expectations we saved hard for this holiday and we were not disappointed in anyway, we had a fabulous time so much so that we have booked another, holiday with you we are going on the Oceana again in 2020 flying to Dubai for 15 nights on board. our head waiter was Sohall solenky he was very attentive at all times and a pleasure to talk to. the bar waiter Chris Aclan was also very pleasant and attentive. Daryl Estevan looked after me with great care he met me every morning and assisted me with breakfast and lunch. also evening dinning Aleno and Antonio were very attentive. the staff when we were boarding and going off to spend a few hours of ship the staff were also really good I cannot praise everyone enough . all the saving was well worth the trip. thanking all the team oh I nearly forgot our cabin man Kevin brilliant Read Less
4 Helpful Votes
Sail Date: June 2018
Recently returned from an enjoyable fly cruise in the Med - Malta, Athens, Mykonos, Santorini, Rhodes and back to Malta - with some good trips but very disappointed with our cabin. We had been advised the ship had been given a refit but ... Read More
Recently returned from an enjoyable fly cruise in the Med - Malta, Athens, Mykonos, Santorini, Rhodes and back to Malta - with some good trips but very disappointed with our cabin. We had been advised the ship had been given a refit but when on the ship found out that it was only the Atrium and some carpet. When we arrived on the ship, our cabin steward introduced himself - asked if there was anything we wanted so we asked for extra coffee, as we do not drink tea - but this did not materialise. Our cabin was terrible - very disappointing - really shabby - the furniture was scratched - the cabin not clean - cobwebs - sheets not changed during the whole of our holiday - mirror filthy - glass on balcony door not cleaned - paint splashed on balcony chairs and on stool inside cabin - balcony matting filthy and plaster coming off base of balcony door (dangerous with sandalls etc.,) and off balcony door surround - shower surround in bathroom cracked. We rarely saw our cabin steward after his initial introduction - until one day he walked into our cabin - when we had the card in the door "I'm RESTING" - we were shocked. NOT HAPPY Read Less
3 Helpful Votes
Sail Date: June 2018
We chose this cruise as it was visiting Dubrovnik and Venice. We have visited both before and loved the view from the ship as we sailed into Venice. Dubrovnik is a facinating place and we took the lifts to the top to get a birds eye view ... Read More
We chose this cruise as it was visiting Dubrovnik and Venice. We have visited both before and loved the view from the ship as we sailed into Venice. Dubrovnik is a facinating place and we took the lifts to the top to get a birds eye view of the place. The staff on this ship are fantastic always smiling always courteous and very helpful. We chose freedom dining and met some real characters and friendly fellow guests. We did our own thing at ports of call for the first time and enjoyed our walk-abouts. Oceana is a lovely ship with a great Atrium. The ships entertainment was fantastic with the Headliners enthusiastic singing and dancing being our favourite. The food was varied in offerings and the chosen food was delicious. We returned home wanting to book another cruise on this lovely ship. We dined early every evening in the Liguarian restaurant and found no waiting at any time. Read Less
5 Helpful Votes
Sail Date: June 2018
Have been on this ship before, so tried again. It looked very nice after a supposed refit, some places were looking very tired in the guests quarters. My cabin window ( paid extra for) was filthy and never got cleaned hence not decent ... Read More
Have been on this ship before, so tried again. It looked very nice after a supposed refit, some places were looking very tired in the guests quarters. My cabin window ( paid extra for) was filthy and never got cleaned hence not decent views We won't be on it a 3rd time Had to vacate cabin at 8 am for a flight scheduled for 7pm. They wanted £45-£85 for a cabin for 5hrs, although we paid for a full 14 night cruise. I did not pay. We sat around until 4pm waiting to be transferred to airport, we got there and told it was delayed. The ship knew this but still "got rid of us" Our arrival was 7.30pm and we were MADE to do the sea safety training (after travelling all day and hungry). Maritime law states it should be within 24 hours of embarkation.I Emailed P&O during the cruise a week before our disembarkation , about the vacating cabin issue, hoping I could get a resolve, but still I haven't had a reply. The evening shows were very good, but only lasted 45 minutes max, the only thing to do after that was be pestered to buy drinks or go to casino Read Less
4 Helpful Votes
Sail Date: April 2018
We chose this cruise because it went up the Eastern Coast of Italy from Malta to Venice in 17 days. (or vice-versa) It was called the Undiscovered Adriatic and it was! Malta is a jewel and a good starting point for us. Then up the ... Read More
We chose this cruise because it went up the Eastern Coast of Italy from Malta to Venice in 17 days. (or vice-versa) It was called the Undiscovered Adriatic and it was! Malta is a jewel and a good starting point for us. Then up the coast to local towns with many UNESCO stops along the way. Too many highlights to mention here. The ship is small only 50 passengers. There are 2 trip leaders so we were in two groups. Crew, food and accommodations were very good to excellent. The rooms are smallish for me but adequate for sure. Balcony rooms are a waste since we were so busy there was no time to sit around and the deck on the upper level was delightful. It was truly an amazing adventure for discovery, learning and history. And making Limoncello and cannolis were a lot of fun!. We even took the bicycles out for a spin at a local beach. One could say it was a bit expensive but meals, entertainment and local tours are included. A definite adventure into the local culture of the stops we made. Even Plan B's were wonderful. That occurs when the sea is too rough to move. Lots of walking, we recorded almost 5 miles a day. Read Less
2 Helpful Votes
Sail Date: April 2018
We chose this cruise because friends had been to the Adriatic with another company and had visited the same destinations. We both had always wanted to see Venice. This was our second cruise we have previously been on Magellan with Cruise ... Read More
We chose this cruise because friends had been to the Adriatic with another company and had visited the same destinations. We both had always wanted to see Venice. This was our second cruise we have previously been on Magellan with Cruise and Maritime to the Norwegian Fjords leaving from Liverpool. Oceana is a much bigger ship with a higher price tag so we were expecting this to be a more luxurious experience. Firstly travel to Malta with Tui was awful the plane was cramped with little space between the rows and my seat had a broken food tray. It was one of their older aircraft It was a better plane on the way back. Malta Airport was a complete tip with huge numbers of people trying to exit through one small pair of double doors. After a short bus journey where we once more stood in a long queue in the sun (not pleasant and seemed unnecessary, Embarkation was slow and tedious with lots of elderly passengers standing in a long queue. The cabin was of a good standard with a balcony but it was smaller than the one we had on Magellan. The dining experience was good but the food at dinner wasn't as good as we were expecting as the Menu's were supposedly designed by a top celebrity chef. The service was good. The Argentinian Malbec was excellent. The food was not as good as we had on Magellan. The lunch menus were dominated by food of an Indian Nature (curry with everything) which is ok if you like spicy food. There was always a selection of good salads but they did seem to run low on fresh fruit and it wasn't replenished fast enough. There was an excellent ice cream bar near the pool. Can't really comment on the entertainment we briefly visited the theatre one evening where a girl was having a reasonable stab at singing Adele impersonations. We don't go on cruises to spend time in gyms,theatres, bars and casinos! Our cabin steward was average and didn't seem at all on the ball. Our cases we found down the corridor outside someone else's cabin and his provision of information was tardy and in some cases inaccurate which was one criticism of the ship in general. We were often left floundering for information about excursions and on a couple of occasions were misinformed. Thankfully the bed was very comfortable. Tea and coffee making facilities were a bonus not provided on our first cruise. Room service was excellent and the mornings we chose to breakfast in our cabin were a highlight. It arrived promptly and was worth not having to push and shove and find a seat. Of the ports we visited and the excursions we booked:- 1. Dubrovnik the cable car trip was excellent with a lovely guide. 2. Split was not somewhere we would chose to visit again however the river boat trip was good apart from the lunch which was poor with wine like vinegar. Not too sure about the hygiene of the restaurant as my partner was decidedly queasy after we had eaten. 3. Venice was everything we were hoping for the boat trip we took had an excellent guide but unfortunately did not go down the Grand Canal but seemed to visit everywhere worth seeing in the lagoon. We would have loved a two day stay in Venice so we could see more of it. 4. Messina was well worth seeing just for the trip to the Cathedral and to watch the display of the clock tower at noon (not to be missed) Finally leaving Malta airport was a lot easier than arriving apart from the huge queues for the ladies toilets which wouldn't flush and stank to high heaven. To sum up we wouldn't book P&O again until it uses Liverpool as a home port as the whole flying and embarkation experience was not pleasant. Glad we chose a time when the ship wasn't full of children. Luckily those few on board were well behaved. We have another cruise booked on Magellan for later this year as we live in Liverpool embarkation without flying is just so much easier a 5 minute taxi ride away. Read Less
3 Helpful Votes
Sail Date: April 2018
This was my first cruise and I wanted it to be in the Mediterranean which is usually fairly smooth. The facilities on this ship were really excellent. The cabins are well kept and the staff could not be more helpful. Both embarkation ... Read More
This was my first cruise and I wanted it to be in the Mediterranean which is usually fairly smooth. The facilities on this ship were really excellent. The cabins are well kept and the staff could not be more helpful. Both embarkation and disembarkation went very smoothly. Numerous staff were on hand at London Gatwick to assist and the flights and times were part of the cruise package. I was with two friends, and we went on shore to Monte Carlo (by tender) and also Corsica and Florence. All these trips were very easy although quite expensive. The single supplement meant we all paid almost double for the cabin but we had no interest in sharing. Dining was in a most attractive room with excellent staff. The entertainment was reasonable although usually of quite short duration. There were many activities during the day. We travelled as a group of three, and we had a table to ourselves for meals. In addition to the main dining room, there is an extensive buffet on the 14th floor, where one could get snacks, tea and coffee at all times. We will definitely be arranging a trip in the near future. Read Less
8 Helpful Votes
Sail Date: October 2017
To be quite honest I was not too keen on the idea of going on a cruise. My Sister who lost her husband almost two years ago was a frequent cruiser and had often said how much she enjoyed it. If fact they would sometimes manage to do two ... Read More
To be quite honest I was not too keen on the idea of going on a cruise. My Sister who lost her husband almost two years ago was a frequent cruiser and had often said how much she enjoyed it. If fact they would sometimes manage to do two a year. Alnong with two other very close friends we all decided that we would go on a cruise and selected Oceana for our maiden voyage together. We opted for a fly cruise for seven nights, flying out to Malta to pick up the ship. Our air transport was provided by TUI the newly branded Thomson airline. Even the cabin crew were getting confused with the change. Sadly this is where the cattle truck system does not make for comfortable travel. Myself, being almost 6ft and not too slim could just about squeeze into the seat. There was no legroom, fortunately I was able to change seats to an aisle seat where I could at least squeeze in with an arm rest placed in the upright position. As to being able to drop the table to a flat position, that was impossible. The upshot of this was that every time the trolleys went past my shoulders and elbows bore the brunt of the collision. It was no different on the return flight. Anyway, I’ve always believed that the flight forms part of the holiday so I would score this a poor 2 out of 5. On a brighter note our arrival at Malta was on time and we were swiftly directed out of the airport by a myriad of helpers brandishing P&O signs and on to coaches. Sadly these coaches had their seats crammed in to maximise the discomfort of tall or not so slim passengers. Some 20 minutes later we got off the coaches and stood in line whilst we all went through the process of being photographed and processed. This procedure seemed to take some time and the standing around in the heat was starting to wear thin by the time we actually arrived under our own steam onto the dock where the Oceana was tied up. We had been travelling for over 14 hours and I for one was getting tired at this time. Our ascent up the gangway onto the ship was very smooth and it was great to be able to sit in a comfy chair and grab a drink before finding our cabin. Initial impressions of the atrium and its lighting seemed to pick me up a little and i thought that if the rest of the ship is as welcoming as this then perhaps it might not be too bad. Drink, Drunk and we moved off to locate our respective cabins, directions were well signed and we soon entered the corridors for A deck. On arrival at our cabin our luggage was outside waiting for us. Brilliant! On opening the door and entering my first impressions were very good. Nice size for two of us with basically all that you need. On drawing the curtains and opening the balcony door there was ample room to sit and chill. Now it’s starting to impress me a little. We planned to meet by the lifts then go up to the sun deck for a drink or two before grabbing a light snack from the buffet. The sun deck was impressive although some fixtures and fitting looked as thought they had seen better days but I’m sure they were on the list of jobs to do. Dinner that evening was casual and the menu was very interesting. I chose for my main course Whole Wytch Sole, which when it arrived was not whole but de-headed, skinned and very over cooked to the point where it was inedible. I had no option but to send this back and chose a lamb dish which when it arrived was excellent. In order to keep this somewhat short as a review, the meals throughout the week in the Buffet and the Ligurian Restaurant were very good to excellent. The formal nights we all enjoyed and even got time to chat to one of the senior officers. Drinks were priced at hotel prices which was not too bad. The service throughout was very good. Our cabin steward was excellent and nothing was too much trouble for him. I for one used the gym a couple of times and was quite impressed with the available equipment. We spent plenty of time on deck either walking round the promenade deck or just leaning on the rail watching the world go by. Going in and out of the ports we visited would find us up on deck of on our balcony watching the procedures. We also did a couple of trips off the ship which we enjoyed but these really are documented by many that have gone before us. We went to a couple of shows which we all enjoyed and all in all spent a very enjoyable week. Needless to say I have now changed my mind about cruising. Would I do it again? Let me think? Yes of course! In fact we have already booked our second cruise on Britannia for 14 nights out of Southampton. No more fly cruises though! Read Less
9 Helpful Votes
Sail Date: August 2017
Cruise chosen because P&O treat passengers like adults, ports of call, variety of reasonably priced trips, `live' performers, bonded luggage scheme and a few new ports for us to visit. Oceania is due her refit and it was ... Read More
Cruise chosen because P&O treat passengers like adults, ports of call, variety of reasonably priced trips, `live' performers, bonded luggage scheme and a few new ports for us to visit. Oceania is due her refit and it was slightly noticeable but did not detract from the top rate service. A beers and standard drinks package would have been welcome in addition to the soft drinks, coffee and wine schemes. The Headliners show team were top of any teams that we have seen over many years of cruising and mostly sang live where possible. We never felt pressured into buying stuff that we were not interested in, although there were plenty of add on's and specials for people who like that sort of thing. The three paid trips we made (Butraint national park, Spinalonga and Cetina river) were very good in terms of interest, timetable, tour guide information and historical facts. Read Less
14 Helpful Votes
Sail Date: August 2017
We booked this late as they were offering a good price and we thought it covered Verna’s birthday. We flew from Manchester on a P&O charter flight, which was well organised, the luggage was taken off us and we didn’t see it until ... Read More
We booked this late as they were offering a good price and we thought it covered Verna’s birthday. We flew from Manchester on a P&O charter flight, which was well organised, the luggage was taken off us and we didn’t see it until we got to our cabin. The flight was smooth and uneventful landing about six thirty the coaches were waiting and with one of the most speedy booking-in I’ve known. By the time we reached our cabin our cases were there waiting for us. Being an older, smaller ship there was the odd patch of rust about the worst being the state of the windows, they looked as though they needed a scrape rather than just a wash, they were filthy. The cabin was smaller than we were used to and the layout was more cramped, when you used the toilet your knees were in the doorway or so it seemed. We had anytime dining in the liguane restaurant this was at times very slow although we did have one set of waiters which were very speedy. The other restaurant was the Adriatic which had set dinning. The Buffet in the Plaza was strange it only had one section right in the front half of which was commandeered at night to form the beachcombers’ specialty dining room, so it made it very busy in the evening with lots of jostling for seats. The food was good on the occasional night we didn’t find anything to our liking so we went to the plaza which had a bigger choice. When we were on the Oceana on previous cruise we found the service especially in the plaza to be bad with tables still with dirty plates, I’m glad to say this time they were brilliant and they appeared as if by magic at your elbow the moment you finished. The entertainment was geared to music, you could have any type you wanted it was everywhere. They told us that the entertainment team was two members down this was why there were few quizzes and the like this was disappointing to us being in the ‘ancient’ class. They had the ‘house’ dancers and singers who did a really good job, but why did the put them on in the lounge where the stage was small and there was very few props. Having traveled the med before we were only interested in three ports, Sarande Albania, Sibenik and Zadar Croatia which are apparently new to the cruise circuit. All three places were attractive and interesting the people were friendly but the names and signs were a tongue twister to try to pronounce. Our best stop was Venice, having been before and knew our way around, this time we found a mass people mover just outside the dock gates which took us to the bus station which is the beginning of Venice and only one fifteen euros. Before we went we had heard that the weather was hot, when we got there it seemed impossibly hot, although the ship had air-conditioning it was a struggle to cool down and we had to sleep on top of the bed in attempt to keep cool. I’m glad to say after a few days the temperature dropped to a cool’ twenty nine Celsius which made life a bit bearable. As our P&O charter flight was not until the evening we were allowed to stay on board unlike other companies which dump you at the airport hours before your flight. And another slick operation bused us to the airport, I must give praise to the Malta immigration people for the slick way they got us through passport control, having heard about huge queues in European airports I was a bit worried this might happen here. Read Less
18 Helpful Votes
Sail Date: July 2017
We are back home again after a lovely cruise on P&O Oceana, nice ship. Entertainment was good, magician from our town Northampton Mark Shortland was Excellent we also had Fogwell Flats who played two shows very funny but he is a ... Read More
We are back home again after a lovely cruise on P&O Oceana, nice ship. Entertainment was good, magician from our town Northampton Mark Shortland was Excellent we also had Fogwell Flats who played two shows very funny but he is a Blast from the past also very good was a 3 man group called the Bass Tones done 2 shows with a good mix of songs, production shows also were very good Two nice venues Footlights theatre and the Starlites Lounge Cabin was good, MDR food good, Buffet not so good limited food didn't seem to flow right Ports where good Sarande, Albania was different we took a taxi up to the Blue Eye which was good to see We were unable to tender into Mykonis sea was to rough, last time we were there we couldn't get in because of rain. We will probably have to try and go a different time of the year to see the Island Had a nice P&O coach tour round Malta on last afternoon then they dropped us back to the Airport which was good as we didn't have to wait to long for our flight Read Less
7 Helpful Votes
Sail Date: June 2017
Bit harsh, but it got your attention. Ship is fine, some of the waiting staff are very blunt and do not appear in the mood to assist. The entertainment staff are good, trying their very best to keep everyone going. Bingo, Information ... Read More
Bit harsh, but it got your attention. Ship is fine, some of the waiting staff are very blunt and do not appear in the mood to assist. The entertainment staff are good, trying their very best to keep everyone going. Bingo, Information sessions, Quizzes' and general fun and games, but it did have that Butlins sort of vibe. Their target audience are from the UK, so I think that's probably fare. Entertainers aboard were great and duets very entertaining. Cabin was fine and cabin steward could not do enough for us. Good excursions. One good thing was they allowed passengers to take alcohol aboard to use in their cabins. Overall we had a good time, but Customer Service was a bit poor on occasion. Next time I will probably read more reviews and try to determine the type of group to expect on board. I will no doubt try another brand. Read Less
5 Helpful Votes
Sail Date: June 2017
Having used P&O before we chose this cruise because of the original advertised itinerary. A very important change was made deleting a port stop near Ephesus Turkey (supposedly because of the political situation in Turkey) and ... Read More
Having used P&O before we chose this cruise because of the original advertised itinerary. A very important change was made deleting a port stop near Ephesus Turkey (supposedly because of the political situation in Turkey) and instead visiting Sarande Albania. This has to be the worst place we have ever stopped at !!. After a tender trip ashore to find a grotty port full of beggars of all ages !!. We and most others didn't stop long !!! It can only be because of cheap anchorage fees for P&O. Rant over. Apart from that everything else was more or less "what it says on the tin" I believe the Oceana is due a refit shortly, although the Public Spaces were fine with the exception of the seating which all needs recushioning. Our balcony cabin B503 was beginning to show it's age and dated design especially the bathroom where the taps / shower controls need replacing. Having said that the cabin steward Daryl worked hard and kept the cabin clean and tidy. The food was usual P&O standard :- ok but not amazing. We chose freedom dining in the Ligerian restaurant, the serving staff were very pleasant, the choice of dishes good and the portion sizes avoid too much weight gain in a fortnight !!. Unless we have to, we avoid using the buffet scrums. This one, The Plaza seemed particularly poorly laid out and much smaller than on other P&O ships. The rest of the staff were very cheerful and helpful and a special mention goes to Dragana Cvetkovic on the reception desk for her very kind help. The evening entertainment was excellent The Headliners performances were superb equal to West End standards. The other acts were equally good , The Flyrites and The Base Tones in particular. A special mention for Pete Brew. The Singer / Guitarist who played in some of the bars in the evenings, he was fantastic. We tend to do our own thing on shore trips, the highlights of this cruise being :- Athens, Venice, Split and Dubrovnik. Our first time in Croatia we vowed to return again very soon. Read Less
9 Helpful Votes
Sail Date: June 2017
This was our 10th cruise and the 3rd with P&O. The Oceana was selected because its a small ship by today's standards and the itinerary appealed to my wife and I because it would mean return visits to Valetta, Dubrovnik and ... Read More
This was our 10th cruise and the 3rd with P&O. The Oceana was selected because its a small ship by today's standards and the itinerary appealed to my wife and I because it would mean return visits to Valetta, Dubrovnik and Venice together with two new destinations Sibenik and Zadar both in Croatia. Having studied many videos of the ship on the web the atrium looked spectacular and both of us like a central atrium to enjoy a coffee or a pre dinner cocktail. We were not disappointed. The Oceana's atrium is a lovely setting for people watching. The ship however is beginning to show its age. It was spotlessly clean and the public areas were well maintained but there were a few technical problems that arose during the cruise. The lifts were awful. There were not enough of them and we had to wait a long time for lifts to arrive and when they did the were usually full. One was out of action for half the cruise. The air conditioning broke down and the Captain had to take to the tannoy to say that it would take 4 hours to repair. Apparently there was a false fire alarm in the engine room one night that disturbed many people though it did not affect our deck and cabin. This again led to a public apology from the Captain. These problems however did not detract from our enjoyment of the cruise. Our cabin [B631 on Deck 9] was fine though not the best designed. The chair in front of the dressing table and its mirror had to be moved if someone wanted to enter or exit the shower and loo. The latter looked rather dated and in need of upgrading. The bed was excellent but the humming noise which we believe came from the air conditioning was quite disturbing. We were so tired however after our day ashore that it did not stop us falling asleep. We breakfasted in the Ligurian dining room and had dinner in the Adriatic at 6.30pm. The menu is formidably British. The service, choice and taste was excellent and the wine is always very reasonably priced on P&O when compared to Royal Caribbean. The Plaza buffet on the top deck seems very small compared to other comparably sized ships and the choice of food was restricted. The coffee as usual was rather tasteless but Costa coffee is available in the atrium at extra cost! Ice cream too has to be paid for. A word of warning. P&O operates a two tier pricing system. If you opt for the second option the cheaper priced one you do not get to choose your cabin, dining time or size of dining table though you can state your preferences. We got our first choice for dining - first sitting but were allocated a table of 8 instead of the 4 we had sought for us and our two travelling friends. It took a number of visits to the Restaurant Manager before we had a table for 4. The entertainment was acceptable. The Headliners singing and dancing group were most energetic and on the whole tuneful. There was piano and music for dancing in the atrium every evening and a good range of entertainment from quizzes to film shows. Shopping was severely restricted by Malta's outrageous 18% tax on everything sold aboard. This was applied not only when the ship was in Malta but anywhere in the EU even in Venice and Dubrovnik!!!! Not P&O's fault of course. We were surprised that there were no Peninsular Club invitations forthcoming. The itinerary was good with the ship docked in all ports except Sibenik where tenders were in operation. Sibenik may prove to be a little hilly for older people but Zadar was a delightful fortified city. As usual the P&O arranged shuttles proved to be more expensive than local taxis particularly if there were four of you. Their £16 ticket from the ship to St Mark's in Venice was expensive when you could get an all day unlimited vaporetto ticket for £18.Embarkation and disembarkation was excellent. Cases were taken at 11.00pm on the last night and we next saw them on the carousel at our home airport. Full marks to P&O. On the whole a very enjoyable cruise and good value for money. Read Less
16 Helpful Votes
Sail Date: May 2017
The 2nd cruise on th Oceana was exceptional good value. It is a traditional cruise ship which was formally the Ocean Princess. Whilst having been afloat for quite a number of years she is still in good condition. Our inside cabin was ... Read More
The 2nd cruise on th Oceana was exceptional good value. It is a traditional cruise ship which was formally the Ocean Princess. Whilst having been afloat for quite a number of years she is still in good condition. Our inside cabin was very spacious with lots of storage space. It was spotlessly clean and comfortable with tea/coffee making facilities, and the bathroom was small but adequate with lovely toiletries. We dined anytime from 6.30 to 9.30 each evening meeting new and friendly people of all ages. The waiters work exceptionally hard but the food was very good with appealing menus. We watched The Headliners, a magician, a comedian and a very good singer from the South Seas. All were of very good standard.. We couldn't dock in Messina, Sicily because of a summit meeting and bike trace but we're taken to Catania which was a bonus. Our only shore excursion was to Mt Etna.which was very good value and so very interesting with an excellent guide. We made our own way to Pisa when we docked in Livourno which was easy and a little adventure. The ship is in need of a refit as she is a little worn but this did not deter us from enjoying one of the happiest and friendliest cruises we have taken. Also the Sailaway party on deck when everyone come together waving flags like Last Night of the Proms was such fun. Read Less
5 Helpful Votes
Sail Date: April 2017
The ship is of course not new. We booked on April/2017 (two adults and a child) a balcony cabin. The check in was very smooth since we embark from Malta and very few people embark from there. The total price was very cheap and we sailed 3 ... Read More
The ship is of course not new. We booked on April/2017 (two adults and a child) a balcony cabin. The check in was very smooth since we embark from Malta and very few people embark from there. The total price was very cheap and we sailed 3 years ago with Costa Mediterranea and we liked it. But Costa Cruises have changed everything since then. There is no free coffee 24hrs only in the morning and one hour in the afternoon. Other hours you have to pay. No free sunday anymore for the kid. Again you have to pay each scoop. No free pizza (are you serious? we are in an italian ship). The breakfast was awful. No eggs on the eleven floor only on the 3rd floor which you had to wait for a table. The cabin was ok but nothing else. It was overcrawded and you had to wait for the buffet and then if you are lucky you could find a table to sit. No smoking to the casino and service at the bars was awful. We are really dissapointed with Costa. I even mentioned it to a ship manager and his answer was: "Well you pay less than other cruise ships you must expect less" Yeah sure I paid less but with all extras (coffee, pizza, ice-cream, not finding a table, not good entertainment etc) at the end of the cruise it cost us more. So trust me Costa Cruises is out of our list from now on. We cruised with MSC and Carnival until now and Carnival Vista was the best cruise. We almost cry when our cruise was over. Read Less
17 Helpful Votes
Sail Date: April 2017
We were looking forward to our first PO cruise but were disappointed. The ship is tired and needs a refit, food very average, entertainment overall average. However staff excellent and friendly. Cabin balcony small and tiny bathroom. We ... Read More
We were looking forward to our first PO cruise but were disappointed. The ship is tired and needs a refit, food very average, entertainment overall average. However staff excellent and friendly. Cabin balcony small and tiny bathroom. We were in C528 deck 9 and ship rocked during the nights which was quite uncomfortable. We found the Headliners entertainment group boring after you have seen them once. Next Step group were very average. DJ Dennis and the Welsh girl were entertaining as was the young tall thin lad Alan , I think was his name. Overall we did not enjoy the cruise and comparing to others we have travelled with, Costa Concordia. Fablosa were much grander ships with better entertainment and better food quality and selection. Furthermore, they offered better value and are more competitive. We have booked our next cruise with Costa Fascinosa , balcony premium and all inclusive in November 2017. Too many days at sea , two on a 7 night cruise Read Less
5 Helpful Votes
Sail Date: April 2017
It was a wonderful experience. We had been on 10 other Mediterranean cruises before, but this was by far the very best! We chose this cruise because of the interesting itinerary, but everything was just right, especially the friendly ... Read More
It was a wonderful experience. We had been on 10 other Mediterranean cruises before, but this was by far the very best! We chose this cruise because of the interesting itinerary, but everything was just right, especially the friendly service with a smile on every face. We had already planned what to do at every site visited but modified our plans according to the excellent opportunities provided at each country. Embarkation and disembarkation could not go more smoothly. The ship was wonderful and the cabin most comfortable. Dining was always delicious and well presented, and the entertainment most pleasant, especially for the shows by Jon Courteney. We are an elderly couple and we found help every time we needed it. So much so that we plan to go on another cruise on the Oceana 0n the 28th September 2017. A huge THANK YOU to all staff on board Oceana for the state of the art of the presentation and service. Mario and Doris Sammut (Malta) Read Less
7 Helpful Votes
Sail Date: October 2016
Quite an experience, but with minor inconveniences We were not given choice of excursions by the Travel agent The offered excursions were not covered by a short video on the TV system of the excursion with details such as length of ... Read More
Quite an experience, but with minor inconveniences We were not given choice of excursions by the Travel agent The offered excursions were not covered by a short video on the TV system of the excursion with details such as length of coach drive, walking necessities during tour, etc. We werre not even informed that one tour was by boat and not by coach (Portofino excursion) All inclusive price did not include bottled water in cabin Shore excursions left much to be desired Fruit juices were not freely available during lunchtime in the Maya buffet. There were also hardly any choices of any meat varieties Otherwise all services provided were excellently carried out. The bar and speciality restaurants prices were not high. Entertainment in bars and lounges was excellent. Shops on board hardly offered any real discounts, however. The overall cleanliness and customer care on the ship was outstanding with extremely friendly staff and continuous mainatenance of all areas, especially the toilets. Read Less
3 Helpful Votes
Sail Date: September 2016
We choose this cruise because we wanted to see a bit of France and the fact that it was from Malta to Malta our country. it was rather a late booking so we had to be content with the dates available. The cheaper price made it more ... Read More
We choose this cruise because we wanted to see a bit of France and the fact that it was from Malta to Malta our country. it was rather a late booking so we had to be content with the dates available. The cheaper price made it more attractive. Embarkation went smoothly but disembarkation at Malta port terminal was rather hectic. We had to walk a long way with considerable luggage since there were no trolleys available. The ship was clean, though refurbishment in some places is needed. The cabin clean, towels soft and bed comfortable. Room temperature rather warm. Dining average. The cruise attracts many seniors with multiple health problems, most of the food was very salty, and food for diabetics limited. Fruit salad offered for dessert contained high sugar content fruit so not suitable for those who cannot take sugar Entertainment was very good and varied. Particularly liked the entertainment team with their great sense of humor and jokes, and the excellent latin dancers and their dancing lessons. Service excellent. Shuttle buses in ports very welcome. Shore excursions varied, rather dear, and mobility problems hindered our joining, I would go again but not too soon. Read Less

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