This was our 16th cruise with Thomsom/TUI/Marella and we have been left absolutely disgusted with many aspects of the cruise from start to finish. Our overall summary is that the standard of the Marella cruise has plummeted dramatically in terms of service, cleanliness, food, entertainment and friendliness of staff. We do not intend to travel on a Marella cruise again.
The problems we ...
We chose this 10 day cruise solely because we had never visited 6 of the 8 destinations and it had been some years since we had visited the other two. As we were going to be travelling as part of a group, the price for an outside balcony cabin was good.
THE CABIN - Size was as expected. We had an additional sofa bed in our cabin, other members of our group only had an armchair which is not ...
The ship was old and dated but perfectly comfortable in the public lounges and cabin and the crew were lovely but that’s just about where the positives end. Unfortunately the food onboard was the worst I have experienced. This was our first time with MSC out of almost 20 cruises with various companies and we have never experienced such poor quality dining. There seemed to be a distinct lack of ...
We have just finished our Mediterranean cruise and had time to reflect on it. It was a multiple embarkation trip with passengers coming and going on a daily basis and at this time of the year there were many families with young children. Overall, having been on many MSC cruises including two in 2021 we were very disappointed with this cruise. I am sure that the Covid pandemic and the need to take ...
Cheap cruise with flights all inclusive- free suite upgrade as booked room not available
Room - Large balcony two loungers table and two chairs.
Birmingham to Malaga flight/ visited palma/Barcelona/Valencia/cartegena/ Gibraltar car parking at terminal/ insurance all inclusive with junior balcony suite all in under £800 each
Cruise ship charged £15 each to go into palma and Valencia 4 ...
My previously booked NCL cruise out of Portugal was cancelled and I was hoping to replace it with similar cruise in the same time block and saw this low-priced alternative but it was a big mistake. Terrible communication, never told me what was needed or even tickets, unable to reach MSC by phone or login in on website. Never told me port of Casablanca cancelled or that could not leave ship at ...
Having sailed with MSC numerous times on several different MSC ships, our group were looking forward to our 9 night cruise. Embarkation at Malaga a nightmare. Having obtained our PCR certificates, our luggage was put onto the ship without anyone bothering to check that we had the necessary paperwork. As it was a requirement by MSC to have the PCR test 72 hours prior to boarding, you would have ...
Our reason for booking this Tui cruise was that we booked late and needed a disabled cabin, Tui were the only cruise line that could accommodate this at such short notice.
We are not “seasoned” cruisers, this was only our fourth cruise in total and we have only sailed with P&O previously. We were nervous reading the reviews but have to say from the outset that we did enjoy our seven nights ...
I have been on several cruises. and this one was ok .. but that pretty much sums it up . it was ok...the ship itself although old . is still a beautiful ship.easy to navigate. plenty of restaurants .plenty or bars . they do get quite crowded though and it becomes impossible to find a seat . food was average we ate in the buffet mostly . but did go to the pizza and hot stone restaurant too. snack ...
Been on Thomson cruises previously and enjoyed the experience the Discovery 2 was to us different value from other Thomson Cruises the ship was clean beds comfortable but most times around the ship was loud music which although i do enjoy music was not at all necessary all of the time.Having previously enjoyed thomsons there seemed to be a bit of a sea change on board discovery2 although it was ...