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60 Malaga to Mediterranean Cruise Reviews

Chose this mini cruise as it was leaving from Malaga, a fabulous port and very near home. Check in was smooth and hassle free. had lunch on board and contracted gastroenteritis, 3 hours after lunch! medical staff dealt very professional ... Read More
Chose this mini cruise as it was leaving from Malaga, a fabulous port and very near home. Check in was smooth and hassle free. had lunch on board and contracted gastroenteritis, 3 hours after lunch! medical staff dealt very professional and after 10 h i was fine again, the 24h quarantine is harsh and hard, but rules are rules. .. The staff on board, are excellent and treat every passenger like " royalty". The food was otherwise excellent, good quality, excellent choices and fabulous service in the Atlantic dining room! The buffet on top floor however was totally chaotic!! too many people without enough seating ! so a plate full of food and NO seating.. very difficult , it was just over crowded. Evening dinner was totally excellent, but the amount of people in jeans, scruffy trainers and sweaty t shirts was off putting! strange and sad that these people were allowed to enter the dining room like this... a decent pair of trousers and a short sleeved shirt is so easy enough surely to look a little more respectable and clean to enjoy a great evening dinner, the staff puts a lot of effort into providing us all with fabulous meals in relaxing dining rooms etc.. so a little effort can be made by the clients ...Please Pullmantur, in future be a bit stricter on this matter perhaps.The room/cabin was very comfortable with good temperature and fittings.Entertainment was good. port and shore excursion very well organized . The all inclusive was very convenient and our price paid was overall worth it. The ONLY serious complain was the staff in the Spa, OVER charged me unfairly for a 15 min, 1/2 leg waxing treatment!! 54€ !! the job was not even done properly , very unprofessionally done by a hairdresser and totally over charged. Read Less
Sail Date November 2019
Morocco has been on my bucket list for a while. We were in Gibraltar a while back and you could see across the straits to Africa. I have students from Africa and wanted to ride a camel also. You can get there on the mainstream lines, ... Read More
Morocco has been on my bucket list for a while. We were in Gibraltar a while back and you could see across the straits to Africa. I have students from Africa and wanted to ride a camel also. You can get there on the mainstream lines, but usually just on transatlantic runs. Lisbon was a plus also. I did a search for those two ports and found Pullmantur. They are an off shoot of Royal Caribbean, and use some of their older ships. One of the larger internet cruise sites lets you book Pullmantur – you can also book directly with the line. The pricing is pretty good but the port charges and taxes were unusually high. I am fine with window cabins as on the old ships balconies are rare. We flew into Madrid. The Indigo Hotel there is well located and has a nice breakfast. Don't book IHG properties via Orbitz, Expedia etc. as IHG will not give you frequent guest points which is highly annoying. Cool tourist stuff is near Plaza Mayor. The El Corte Ingles department store is worth a trip- they are well merchandised and carry everything. Malaga the departure port is not hard to get to. You can fly direct from London or larger airports like Zurich or Munich or by fast train. We stayed at the MG Hotel in Malaga. It is close to a nice beach and there are good restaurants. It is very close to the port also. We answered our own question on early departures from the ship- it seemed to be late as it docked at 9- usually in the US ships seem to dock at 5 and unload at 7. There is no “carry your own-walk off” departure. The online check in was a bit tricky as there is a narrow time window to do it. You have to wait in line at the port to check bags and they hand write new tags even if you have the printed ones you made up. Pro tip- there a special (short) check in line for online check in customers. Cabins were available after 3:30 Aboard, we got an impassioned sell for the enhanced beverage package. Note that everybody gets a basic drink (wine, beer, etc.) package for free. If you are fussy on your brands by all means upgrade. Cafe Cafe on deck 8 was always full and was the town center. Embarcation lunch was in the buffet- I had pizza and paella and many had the free wine and beer. The open deck covered dining was pleasant. Afterward we went to the library on deck 8 which even had a sign asking for silence. Libraries are rare and valuable aboard a ship. Announcements were in Spanish and English and this trip had 600 "international" passengers. All crew seem to be at least bilingual in English- this was a rule as we learned. There is most of a teak promenade deck and several nice aft and forward facing seating areas. On more modern ships these areas are cabins. We were addressed in English much of the time. Dinner was good- they have a lot of choices. The free wine was a nice touch- I remember paying $12 a glass after tip on more expensive lines like Cunard. We were at an English speaking table and the service was excellent. Everything arrived hot. I had lasagna and pasta with clams main courses the first few days and fun tapas. There were theme/dress up nights- formal, tropical, 1920s and white. These were not well publicized in advance. The average male on formal night wore a sportcoat. The ship had several bands- and there was good Latin dancing in the central lounge on 7. Sadly the dance floor was cluttered with chairs. And the band was on super late- 10:30+ was normal. The "Ask the Captain" briefing was in English- translated to Spanish. I asked a question- the crew seemed super friendly- they are from all over but Brazil and South America were common. The Captain was from Ukraine and funny- he was asked a snarky question that the ship seemed smaller than most with a lot of motion- he said he slept like a baby. Pullmantur has a bit of French heritage also. I spent some time researching cabins- I wanted a couch or love seat for in-cabin reading or knitting. I picked one in "FC" which seemed to have one- "Deluxe Family Outside" - it had a fold down bed which developed a rattle which I reported. After a few tries this (and some squeaky and or broken drawers) were repaired with several sheet metal screws and some caulk. If you have a problem they can fix aboard- ask- a nasty posting later is unhelpful. The cabin had 2x US outlets and one two round pin Euro outlets at the desk. These had flat screen TVs. Cabin service was once per day. I found two favorite things - hot tea/coffee at 5am in the buffet and no piped in music at the table. Spain is not the place for early risers but this helps me cope :) There was a gluten free toast station at breakfast. There are good vegetarian choices. They would do well to have a “coffee shop” that was open early someplace aboard for international or jet lagged guests. Or even a tray of rolls out- RCCL does this. A lot of lines are known for cutbacks- not here. We liked dinners on the ship. They have a fancy chef advising them- there were “everyday” items and creative new ones each night. The Gala Night had a fixed menu. Attire for men was sport coat average on Gala Night. There were barely enough tables for the buffet when it is raining – the nice aft and poolside outdoor seating was unavailable. The early seating dinner at 1930 was a stretch for us- but lunch- Brasa Grill- tended to go on and on- until 1930. The normal late start for breakfast of any kind was annoying- but the Waves Lounge was open half an hour earlier. I think we figured out the business model for Pullmantur. The older ships keep the mortgage low. The don’t make much on the bar as so much is free and the non smoking casino was quiet. But they sell a lot of excursions and the laundry was fast and tidy and the Internet was reliable. So they got a well deserved extra $200 from us. They are getting a newer ship with more balconies- so have a bright future. Read Less
Sail Date October 2019
I grasped an opportunity to cruise on the Crystal yacht, Crystal Esprit, on its rare Europe transitional itinerary between Malaga and Barcelona: I wanted to do this for a long time but this ship is normally in Seychelle or the Caribbean ... Read More
I grasped an opportunity to cruise on the Crystal yacht, Crystal Esprit, on its rare Europe transitional itinerary between Malaga and Barcelona: I wanted to do this for a long time but this ship is normally in Seychelle or the Caribbean during hot seasons for luxury sport-active cruises, which are not really my domain. I cruised on Crystal since the Crystal Harmony time and I wanted to see what is its new yachting experience. The answer is simple: the highest degree of pampering and service attention. The ship carries a maximum of some 60 passengers and on this trip we are 47, served by a staff complement higher in number. Yet it is actually quite full: I noted that only one cabin is not sold as many took single occupancy. With this statistics in mind, and with the apparent desire of Crystal to make a service standard even higher than on a big ship, the result is evident. Very soon everyone of the staff knows every passenger and his needs. My greatest surprise is that barely on boarding my chamber steward knows that I prefer not to have the bed made up for daytime: this information was acquired simply because I am a member and a fairly frequent visitor to Crystal Serenity. As if to go beyond even the big sister ships, all transfers are inclusive in private cars. In every port there are not only shuttle buses but also excursion tours free. Incredibly, even if only 30 people join, they do not use a bus, but 3 minibuses, each with a ship escort and a local guide. And I note that in Valencia there are also an ontime free shuttle bus scheduled to centre of town. The tours are normally within a 4-hour duration so that after a morning trip one still have a half-day to oneself, after lunch on the ship. The food served on the ship is of the highest standard beyond other so-called luxury boutique ships, in that every meal is a deliberate creation. It seems that the chef has full control of the kitchen, creating new dishes with fresh local ingredients as he wishes, not a corporate designed menu, as on most ships. And for this a good chef is needed, and here they have an excellent English chef that can really present Michelin-star standrad meals, with really complicated preparation and yet tasty (have to say that many good-looking Michelin meals on land taste from strange to bad). Crystal Esprit and SeaDream, another yacht operator, represents the highest cooking standard at sea in my mind. Here they use expensive ingredients, lobster, Wangu beef, truffles, and caviar was served in the bar. The service is almost perfect. The Hotel Director, Manfred, told me that he was Hotel Director of Europa 2 and have run Seabourn ships for a long time, and everything seems to have his attention. As itt is a yacht passengers do not expect evening entertainment, rather than after a slow exquisite meal with comlimentary drinks before, during, and after it. What is lacking is probably a lift for passengers that precludes passengers with mobility problems. The water-sport facilities are of course a great plus, if you use them in season and in the right waters. But in the end it is the utmost degree of pampering that may lure you to return. And of course Crystal is building two purpose-designed new yachts to be debuted soon. Crystal Esprit, as well as SeaDream, represents an entirely different cruise expereince. Yes you have to pay for it, but it is worthy of the money for what you get. Read Less
Sail Date May 2019
Excursions. Unique and well orchestrated shore trips. However, the captain continually lied regarding the reasons for skipping ports and cruising at only 5 knots. Crete maritine authority nearly denied the ship permission to leave ... Read More
Excursions. Unique and well orchestrated shore trips. However, the captain continually lied regarding the reasons for skipping ports and cruising at only 5 knots. Crete maritine authority nearly denied the ship permission to leave Chania port without a seaworthy test. Had to limp to Athens. Ship has NO activities on sea days other than a couple of lectures and bridge (which we don't play), snooker (which we also do not play) and heavy drinking. Clients are VERY old and occupy all the loungers all day. Food is marginally OK, and the Bridge Club (about 50 people) gets to start dinner between 6 and 6:30 with seating on one side of the dining room putting the rest of us in the middle with no windows. This all forces the rest of us to start dinner at 7 PM. The ship is too "clubby", reserving large areas (the observation lounge for one) for the bridge group. The bed was reported to be very comfortable, but the pillows were too hard. Read Less
Sail Date April 2019
What a disastrous cruise experience. It is difficult to know where to start with this review. We always try hard to give a balanced and factual review. On this occasion there is not much we can say which is positive. The Aegean ... Read More
What a disastrous cruise experience. It is difficult to know where to start with this review. We always try hard to give a balanced and factual review. On this occasion there is not much we can say which is positive. The Aegean Odyssey is an old ship (nearing its 50th year). Originally built as a ferry it has been refitted as a small passenger ship. To be fair it not in bad shape for a vessel of its age. Being a small ship it dos not have the facilities of the large cruise ships. That was one reason for choosing this cruise. The philosophy of this ship is educational cruising. In fact, Road Scholars have chartered the ship from late 2019 for an extended period. The ship attracts the ‘mature’ passenger, many are retired professionals. It has a feel of being a bit ‘clubby’ with Bridge players, and Road Scholars passengers, who tend to form groups and take over parts of the ship. This means areas become ‘no go’ for other passengers. On our cruise it was a mainly Australian, north American and British passenger mix. We sailed on its penultimate cruises before it went in for, much needed, engine repairs. Much of our cruise was mired by the continual engine breakdowns. On one occasion a total failure needing a rescue by tug boasts off the coast of Crete. The cruise was disrupted by slow speed and engine trouble the whole voyage. We arrived late into many ports or had to leave early, which truncated many of our ports of call; Consequently, there was little free time in any port, and we had two additional days at sea. We didn’t make it into two ports on our itinerary due to engine failures. On the previous repositioning voyage from South Africa the ship faced many delays due to engine failures. We remain of the opinion that this ship should never have sailed after the South Africa cruise until fully repaired. What made a bad situation much worse was the senior ships staff making excuses and telling lies to the passengers for the whole cruise: We are going slow because of the wind – it was a calm day! We must leave early as it is Easter – but no other ship left early! We cannot leave this port due to port clearance procedure - we stayed two days while a temporary repair and sea test were completed! Then finally, we can’t go to this next port due to weather conditions – we check and it was a calm day in the port with fine weather! All of these were barefaced lies, we were never told the true situation. The senior staff failed to follow the companies Bill of Rights to passengers. After our cruise the following cruise experienced the same situation. The company then took the decision to cancel the next 10 planned cruises and take the ship into dry dock for repairs. Our experience on board was only enhanced by the ships junior staff who were attentive, hardworking and had delightful personalities. The two resturants served a variety of food, unfortunately we never really had a hot meal as the buffet ‘hot’ food was barley warm and in the main resturant it was only slightly better. Drinks on board are included at dinner and outside that they were reasonably priced. There was very little in the form of entertainment, the odd quiz, and some light music most days, but there were educational lectures. Many passengers were card players and they somewhat took over parts of the ship. Many passengers choose this ship for its educational included excursion programme. These are well organised and had to be constantly changed on our cruise due to the truncated nature of each tour as the ship either arrived late or departed early. In fact, we didn’t make it to Heraklion and buses were arranged for passenger to travel the 5-hour round trip from Chania. The ship also didn’t make it to Santorini due to engine failure. The ship has lots of returning passengers, but I would say many on the cruise we experienced said they would never use the ship again. Mainly due to the senior staff’s unacceptable behaviour. Most said if they would only tell us the truth we would understand, but instead they fabricated stories to try to cover up the problems. On return we complained to our travel company and direct to Voyages to Antiquity. We received a dismissive letter and a derisory offer of £230 compensation. We are in the process of taking this matter up with ABTA. We would never consider sailing on this ship again and many others feel the same. Such a shame that the company and its senior staff felt deceiving customers was a good policy. Read Less
Sail Date April 2019
Although embarkation went smoothly the rest of the cruise was dire. We were told the ship had been undergoing renovations in the month before, but there were problems throughout the ship. The cabins were clean but dated; and there were ... Read More
Although embarkation went smoothly the rest of the cruise was dire. We were told the ship had been undergoing renovations in the month before, but there were problems throughout the ship. The cabins were clean but dated; and there were lots of people having problems with the electrics and air conditioning. Although the room stewards were helpful some of the reception staff were incompetent and very slow to resolve problems. Guests felt that they were fobbed off, having to repeatedly report the same issue with complaints completely ignored. On one night the main lights on deck 9 were flickering off and on causing a hazard. We just sat there in darkness, which had the bonus of us not being able to see the revolting food.There did not appear to be staff doing anything about it. (see photo below) The food in the main dining room was variable but the buffet on deck 9 was inedible. We both suffered from diarrhoea and fellow guests told us that they had been poorly too. There were very limited dining options elsewhere.We tired of the queues and waited too long to be served. As with the all inclusive drinks package, guest were constantly pressurised into upgrading to the three restaurants on deck 9. It is disappointing that the quality of the food and drink should be determined by an upgrade. It should be uniformly excellent. Unbelievably, they charged for the Wi-fi!! Yet another way of extracting money from guests in what is supposed to be an 'All Inclusive holiday'. Generally the staff were polite and helpful with a few exceptions which really ruined the efforts of the other staff. A very badly managed ship and a waste of money. Read Less
Sail Date November 2018
Just returned from 2 weeks on Marella Spirit and i must say we had a great time. Couple of issues but the staff who work tirelessly really made the holiday. From the first class service in the Compass Rose to the two wonderful cabin ... Read More
Just returned from 2 weeks on Marella Spirit and i must say we had a great time. Couple of issues but the staff who work tirelessly really made the holiday. From the first class service in the Compass Rose to the two wonderful cabin stewards Samir and Milo. The only negative would be the shows in Broadway. The team worked hard but it the shows were not as professional as I have seen on the Majesty and The Dream. The ship certainly had character and its a shame that Marella are taking her out of service. It seems Marella want to compete with the big boys, but there is a big market for the smaller ship which has a lot more character. During our holiday we had the opportunity to tour the Explorer which was docked in Gibralter. Very impressive ship but much to big with no atmosphere. All the very best to all the staff from The Spirit Sue Read Less
Sail Date September 2018
Before I start the review just want to say we are a couple in our mid-20s and recognise that our review may not be reflective of every bodies experiences!! The ship The ship is very old and dated. This has been stated in previous ... Read More
Before I start the review just want to say we are a couple in our mid-20s and recognise that our review may not be reflective of every bodies experiences!! The ship The ship is very old and dated. This has been stated in previous reviews so possibly our fault for not researching better. This means there’s not a proper mini fridge in your room, the boat is REALLY shaky (we only have celebrity cruises to compare to) and I felt like I was on a little fishing boat some nights with how much we felt the sea. In our cabins but mainly at dinner and in the evening entertainment. Really bad vibrations! We thought we were staying in a double room but we got a twin bed. Usually would have been fine but told on the first night the beds don’t push together so we slept separately and at opposite sides of the cabin for the whole trip which was not great. Only one plug in the whole room and too low to plug my hair dryer or straighteners in...! Bathroom is fine but again a bathroom you’d expect on a tiny/old boat - not a Tui cruise ship. Food Some nights we ate just fries. The food in the al a carte and buffet restaurant is mainly the same every night. If you ask to sit alone at a table for 2 you will likely still be joined by other people once you have sat down. We enjoyed the 6 course restaurant on ship and felt this was great value for just £20pp. The food in the 6 course was of the same standard as the a la carte on celebrity or royal carribean. Staff Amazing! Really friendly. Really enjoyed the quizzes and evening entertainment. For us we didn’t enjoy the broadway shows as much but we are used to celebrity cruise where they fly in West End/BGT contestants often so perhaps unfair to compare the entertainment. We did see a British comedian that flew in for the night who most people found very funny and enjoyable. Pool The pool cannot be called a pool. It’s more like a bath. Most of us were disappointed by the pool, which looks bigger in photos. The water looked dirty and is definitely not big enough for everyone. We are usually big pool lovers - but we didn’t go in once on our holiday. Overall we wouldn’t recommend cruising on the Marella spirit. Without question, staff were friendly and always professional and attentive. But the ship is just too old/shaky (often felt unsafe) and the facilities and food is not of the standard that we look for in our holidays. We paid the same for our Spirit 7 night as we did for our 10 night Celebrity Reflection - both around the med - and cannot be compared! Read Less
Sail Date August 2018
The reason i chose this cruise was, it went from Malaga where i was staying for the summer ,and also because of the itinerary.I hadn't been to Porto or Porto mao before also the second week of the cruise was undiscovered Spain ... Read More
The reason i chose this cruise was, it went from Malaga where i was staying for the summer ,and also because of the itinerary.I hadn't been to Porto or Porto mao before also the second week of the cruise was undiscovered Spain including ports like Roses ,Tarragona , Cadiz and so on. The embarkation was easily the quickest i have ever experienced on any cruise line 10 out of 10 for that ,we were given the option of choosing our cabin prior to the trip for 48 pounds per person which i did because i didn't want any nasty surprises ,i was told that the cabin i wanted wasn't available but another similar cabin on a different floor was, so i agreed not realising that i was getting an L shaped room with single beds that could not be put together ,It was our anniversary !! i haven't spent a night in a single bed in 30 years ,the first night i nearly fell out of the bed ,not a good start to my first Marella cruise .We went for dinner the second night in the dining room and was shown to our table ,introduced ourselves to the other guests who were very nice ,I ordered melon and serrano ham as an appetiser and decided not to order the soup ,when i saw the condition of the pathetic piece of melon and the dried up piece of leather i asked the waiter could i have the soup ,he threw his eyes up to heaven and sighed as this was going to be a big deal .I could not believe how unprofessional and downright rude he was ,I ,and the other guests at the table were shocked at his behaviour .When the dessert arrived one of the other guests ordered a pudding and her husband ordered cheese ,she asked the waiter could she possible have a little piece of blue cheese and she got the same response i got, eyes thrown up to heaven .Never had she been treated like this on any Cruise line .The bottom line is if you don't want to do the the job you are being paid for ,Leave ! This was just the beginning of the cruise . The following day we went onto the pool deck ,i have seen bigger paddling pools ,bearing in mind there were 1350 guests onboard, the pool sign said it had a maximum capacity of 8 persons ,are you joking me ? there were 10 children under the age of 12 and 1 very large man in the pool and it had a very suspect colour ,i was not getting in this pool .I decided to go to the adult pool and jacuzzi where children are not allowed ,well the rule book went out the window .children, toddlers ,everyone was allowed in the pool .so where do you go if you want a relaxing quiet read ? i know i will go to the library .i found it and the smell of damp in the room ? forget about it ! .eventually i went back to my L shaped room for peace and quiet. My husband is a very fit man and likes to exercise regularly so he headed to the Gym ,there were odd weights, no hand towels , and broken machinery all cluttered together in a small room ,the best thing about the Gym was the air -conditioning .It was the coolest part of the ship. I opted for the all inclusive drinks when i booked the cruise so that my husband would be able to enjoy a few glasses of wine or a scotch during or after a show it seemed to be a very good deal EXCEPT!!! I don't drink alcohol at all and Water, Yes! ,water was not included in all-inclusive drinks .the package was all inclusive drinks not all inclusive alcohol ,I could order tap water but the taste depending on where you were served, tasted disgusting ,i even tried to disguise it with lime ,forget it ! it just made it worse . We decided one afternoon to watch a movie in the theatre ,the movie was supposed to start at 3 pm but we sat in the theatre and no film came on ,i went reception and asked what was wrong ,she told me they needed an engineer to sort the problem out to make a longer story shorter 9 guests complained in 45 minutes to reception ,eventually a young lad came in to the theatre reached up and pressed a button and the movie came on half-way through .i asked could they rewind it and the lady at reception said No! . a wasted afternoon. The second week of our cruise teamed us up with the guests we met the second night of our cruise ,they had found a table in the restaurant where the waiters were civil ,good humoured and obliging .What lovely Guys, Jude, JR, and their team.every night they looked after us and treated us with respect and a lot of humour the banter was great between us all at the table . ,The wine waiter made a point of organising mocktails for me every night because he knew i didn't drink alcohol ,he was a pet !. Now for the entertainment ,The shows were performed most nights by a group of young singers and dancers ,who worked so hard every night to give us a good show and to be fair they were grand ,The stand -out singer was a young man named Sam who has a bright future ahead of him, he was easily the best singer in the group .He should go a long way in his career but i think he would be better suited for the West end Musicals than a third -rate cruise ship that is already sinking .The comedian for the first week Karl Schofield was hilarious and an excellent singer,he ended up doing a gig in Raffles singing til about 2 am in the morning ,fair play to him everybody thought he was the best comedian in the two weeks . The cabin staff we had were excellent, and as far as the other guests i spoke to all the cabins were kept spotless ,each night we found ,like other ships we have been on, curious animals appeared on our bed at night from monkeys to elephants to swans and kittens ,they really did their best to cheer the cabins up .but the dodgy shower heads and the grey tatty towels left a lot to be desired and no fridge. On the plus side the room was spacious with plenty of storage and hanging space . My final words on the Marella Spirit is that like most Cruises its the people you meet on a cruise and the staff that either makes or breaks it and this certainly was the case with this Cruise ,We found because this was the last year the ship would be sailing, there was a lot of uncertainty with the staff if they were going to be sent to other ships or lose their jobs ,and it certainly reflected in some their attitudes and behaviours . I was asked to try another Marella Cruise Ship and honestly i couldn't do it ,life is too short to waste time and hard -earned money on another Marella Cruise,now don't get me wrong for some people this was for them great ,but i couldn't in all honesty recommend this Cruise line to any of my friends or family . Read Less
Sail Date August 2018
Just returned on the 5th August after a weeks cruise on the marella spirit. Was very apprehensive about going after reading the latest reviews. I would just like to say ignore all the negative reviews as there was nothing to complain ... Read More
Just returned on the 5th August after a weeks cruise on the marella spirit. Was very apprehensive about going after reading the latest reviews. I would just like to say ignore all the negative reviews as there was nothing to complain about. Yes the ship is tired in some areas but made no difference to us. Firstly check in at the port was excellent and cabin was ready and luggage delivered to our room promptly. The room had a double wardrobe and plenty drawer space. The staff on board can not do enough for you and are constantly cleaning the ship. The food was of good choice and always hot, not like previous reviews have said about food being cold. There were always a lot of people around the pool area but we always got a sun bed on the top deck, enabling us to see the amazing sites and the sights as we were sailing out of port. We were all inclusive but if you wanted eg corona, magners etc then you had to pay £2.30 and the odd cocktail had a £2.30 supplement. We had the odd drink we paid for but mainly had a/i drinks which were good. There was always a cocktail of the day to choose from. Also if you order soft drinks they are for example pepsi, sprite, fanta etc. The resident band Strum Jam were amazing as were the entertainment team. We went in the show bar a couple times, very good shows. We had an amazing time and compared to the cruise we did in October last year on the discovery I would say they were both on par, apart from a better selection of a/i drinks on the discovery, but made no difference to us. IGNORE ALL NEGATIVE REVIEWS Read Less
Sail Date July 2018
Travelled on this ship approx 8 years ago, it was brilliant, but now the food was poor, cold, and boring, the shows were terrible, I've never heard such screeching, from the singers, had to leave it was that bad. (The English comedien ... Read More
Travelled on this ship approx 8 years ago, it was brilliant, but now the food was poor, cold, and boring, the shows were terrible, I've never heard such screeching, from the singers, had to leave it was that bad. (The English comedien was really good). The cabins were shabby to say the least, and the towels were grey and thread bare. Luckily this ship is going out of service this year, but whoever employs the staff, will be getting a great team, they make your holiday, cheery,and entertaining.also most of the deck furniture is falling apart, the pool is freezing and murky,. We like to go in the resteraunt to be waited on, big mistake, I had to send my meal of lasagna back as it was just a lump of soggy pasta, and tepid, then so it wouldn't be long I just asked for a burger n chips. The burger was mooing, it was so raw, and the chips were cold. The next night we joined some friends who had already started their meal, it took the waiters that long to bring the starter and soup, they had to leave to catch a show, we waited a further half an hour, so we left, it was appalling . Read Less
Sail Date June 2018
Just spent week on marella spirit, loved every moment, we upgraded to balcony and it was worth every penny, loved our time sailing away on our balcony, staff very attentive, food excellent, all inclusive good but did appear not full ... Read More
Just spent week on marella spirit, loved every moment, we upgraded to balcony and it was worth every penny, loved our time sailing away on our balcony, staff very attentive, food excellent, all inclusive good but did appear not full strength, we were in cabin 0003, shudder of ship was annoying at times especially in horizons bar, we enjoyed all the food, buffet was good, service and food in compass rose was very enjoyable, we felt there could have been more seating area on outside decks, sunbeds everywhere, we don't sunbathe!! We do feel that a inclusive package should be just that and not have to upgrade to get the best drinks, over all the holiday was excellent, we were well looked after, from airport onwards, the entertainment on lido deck got on our nerves a bit just because we're not into that, quizzes and games and holiday camp style entertainment shouted very loudly through microphone whilst you may be trying to eat, perhaps they could do this elsewhere on ship Read Less
Sail Date June 2018
As a regular cruiser with thomson now marella cruises, we decide to try the oldest vessel in the fleet, the ship itself is well worn but that is expected, The noise of the vessel is bearable and the permanent shaking whilst either sitting ... Read More
As a regular cruiser with thomson now marella cruises, we decide to try the oldest vessel in the fleet, the ship itself is well worn but that is expected, The noise of the vessel is bearable and the permanent shaking whilst either sitting relaxed or in one of the bars is all part of sailing with an old ship. But my wife's and I main concern aswel as other passengers was the most important thing on a 2 week cruise, was the meals. You expect after having paid a large amount of money for 2 weeks, is decent meals, in the two weeks we were there we never had one meal that you could actually say we enjoyed every meal from breakfast to evening dinner was cold,.the toast itself was something you could actually line your floors with it must have been prepared very very early in the morning, if the meals were hot as we brits.like our meals then there would be no problem the quantity and quality were perfect but COLD. The drinks package INC was a leg down from other TUI ships and they are different as I compared the package witth the Dream when alongside in Gibraltar, frozen cocktails, extra, a few more cocktails, extra, Bailey's, extra, whiskey the cheap brand, (Johnny walker ) Dream is Balantines and only one draught which was San Miguel, John Smith's cans, Boddingtons, cans, Fosters extra. Now getting to shoreside, the berths in several places a long way from the actual town centres thus paying a £7.00 each return bus fare or walk. If you go to Portugal then from Porto, leave the the ship proceed through the main gate turn right, look for the big white bridge, proceed go in the lift or walk the stair, (1 storey, cross the bridge, go down in the lift look to your left and head toward the city center20 mins and £14. 00 better off, there is a couple more ports but I'm sure if you stand on deck after your cold breakfast you can see and work the route out, unfortunately those who have difficulty in walking then it's the bus. Now the entertainment, I'm not going to say fantastic, but yes its worth going to it passes an hour or so and is entertaing they are all young but some day will be experienced, Wednesday's is the guest comedian, that is a definite get your place early, best seats ate on the balcony, and Friday once again, the comedian 10.30 am. Now we shall go to the staff, I cannot fault these ladies and gentlemen they are absolutely superb , don't be like some ignorant people and shout or demand because they are exactly the same as ourselves, (human) they will serve you when you want it they will ask you on a regular basis if you require anything, your glass will never be empty, (even though the drinks package isn't as good as other vessels) Raffles say hi to King Farouk, look for Anna she is number one, Helen I could go on everyone of the staff will definitely make your holiday. Bon Voyage calm winds and fair seas. Read Less
Sail Date June 2018
My first time in a Thomson/Marella cruise: Marella Spirit.... I Can’t fault the cruise check-in process we were on the ship within 15 minutes of arriving at the port!! The ship.....for her age to be honest she’s ok!! Yes ... Read More
My first time in a Thomson/Marella cruise: Marella Spirit.... I Can’t fault the cruise check-in process we were on the ship within 15 minutes of arriving at the port!! The ship.....for her age to be honest she’s ok!! Yes she’s a bit dated and there are definitely signs of neglect over the years that she’s been at Thomson/Marella cruises but reading some of the reviews I was dubious and thought would we make it around the Mediterranean!!! Yes there are some vibrations and shudders as u leave port and also during the sailing but honestly it’s not that noticeable unless ur looking out for it and she actually sails ok when at sea!!! The main lounges are ok though dated and don’t have the fancy carpets or decor of larger cruise companies but they do the job as they were intended though it can be difficult to find seats when the main evening entertainment is taking place in a particular lounge. The Cabin... we were in an L shaped inside cabin and despite the first annoyance at the bed layout despite letting Marella know that we were on our anniversary we appreciated that the cabins are a bit more spacious and have more wardrobe space than some inside cabins on larger cruise ships!! The beds are comfortable and we slept well every night though the air con is non existent and the rooms can get very warm and stuffy!! The bathroom is probably where the age of the ship shows, it was like something out of a hostel I was afraid of catching something from the shower/bathroom floor and shower curtain!! The wear and tear & shabby repairs over the years are visible!! But after all it is a bathroom so thankfully you don’t need to spend too much time in it!! The Food.... the worst I’ve experienced on any cruise I’ve been on before and this was my 15th cruise!! The choice is limited especially in the restaurant...unlike most cruise lines you had to pay extra for a steak!! The quality of the ingredients is poor and you can taste that they are cheap!! The burgers are like something from Iceland although the salad selection is pretty ok but that gets boring after a few days!! In the buffet a lot of the meats were very chewy and as for desserts there’s very little to even choose from and really not worth the extra calories..Orange jelly seamed to be on offer at every meal and it’s tasteless!! The All inclusive drinks..... where to even begin!!!!!! There’s probably more drinks that u have to pay and upgrade for than you get for free!! Yes you can get most spirits and a mixer included but it’s advertised as Smirnoff/Gordon’s etc but what you really get is very cheap unheard of brands that are nasty!! Also many guests were talking about how watered down the spirits were and to be honest after having a few G&Ts it’s definitely not full strength drinks as it had very little effect on me our my friends and we definitely would be used to our brands!! The cocktails are pathetic and really not a cocktail at all just a few spirits is a glass topped with juice...honestly in a full week I never saw a bar tender use a cocktail shaker at all to make any cocktail and a blender was only used if u wanted to pay extra for a premium drink!! The wine is terrible quality in the all inclusive it’s red, white or rose with not even a brand or grape type mentioned just house...not that we are wine connoisseurs or anything but you would at least like to know what it was so u could avoid it it when u get home!! This is definitely the worst all inclusive drinks package of any cruise line I’ve been on please don’t pay for it unless it’s already included as it’s really not worth it... unless u want to pay £2.50 extra per drink to upgrade to a better brand/drink!! It does the job while on holiday but not like what u would get on a better cruise line where premium brands are already included!! The entertainment....to be fair I don’t think Marella Cruises really have a budget for entertainment and the staff did as best as they could....BUT this was amateur at best!! All of the entertainment staff were really lovely but the shows were at times a bit hard to watch and at some stage I saw most of the audience grimace as they struggled to reach the notes during a few performances!! Definitely not broadway shows..think more school productions!! But they did try their best to entertain!! The music in the rest of the bars was ok and especially the guys singing in Raffles they were probably the best throughout the week!!! The best thing about Marella Spirit is the staff!! From the Bar staff to cabin staff and even the cruise entertainment staff they are all so lovely and they are what helps make the holiday and they are a credit to the company however the Marella product lets them all down!!! Would I chose a Marella Cruise again....DEFINITELY NOT!!!! I would suggest that for a few £ more go with a different cruise line, I know in the future I will be!! This holiday made me appreciate all the little things that the big cruise companies get right!! Read Less
Sail Date May 2018
This was our 3 rd ever cruise having sailed before on The Majesty ( Canary Islands) and The Celebration ( Norwegian Fjords ) . I was looking for a week away and booked an All Inclusive package travelling from Malaga to Menorca ( very ... Read More
This was our 3 rd ever cruise having sailed before on The Majesty ( Canary Islands) and The Celebration ( Norwegian Fjords ) . I was looking for a week away and booked an All Inclusive package travelling from Malaga to Menorca ( very nice ) Barcelona ( amazing )Valencia ( nice ) Toulon (nothing special ) Cartagena ( beautifull ) We arrived at the ship very early Sunday morning having spent the night before in Malaga and were very happy and surprised to be allowed to embark by 10am where we were shown to our room , that was ready , and take advantage of the all inclusive . The first thing you notice about this lovely old ship is the freindliness of the staff ....by the second day most of them remembered our names and were always happy smiling and chatty . We had an inside cabin on deck 4 with 2 single beds which was not a problem at all , there was plenty of storage space and was extremely clean .Everytime we left our room the cleaners came in and smartened it up , they were amazing and as soon as we told them that the dressing table chair was slightly broken they were very apologetic and had it fixed in no time . We ate in the Compass Rose most nights ( lovely service and lovely food ) The Lido for breakfast and lunch snacks ( lots of choice and lovely food ) Saw all of the shows in The Broadway Lounge ( amazing talent to rival any west end shows) Spent time in the Casino ( lots of fun especially on the competition nights). I seriously can not find fault with The Sprit , she is small and cozy and freindly and they really do make you feel like you are part of their family . It's a shame that we left it so late to sail on Spirit as she will be leaving the fleet later this year , but I am so happy that we did ! Thanks to everyone who made our trip just fabulous !! Read Less
Sail Date May 2018
Like another reviewer on Discovery 2. We have been cruising with Thomson/Tui for many years and agree with everything they have said. Celebration was our favourite ship until Discovery came and then we saw how tired Celebration looked. Our ... Read More
Like another reviewer on Discovery 2. We have been cruising with Thomson/Tui for many years and agree with everything they have said. Celebration was our favourite ship until Discovery came and then we saw how tired Celebration looked. Our first cruise on Discovery was really good ;we were really impressed so we booked another. There were 2 years between the cruises. We were shocked how tired it looked in such a short time. In the buffet dining area tables were taking a long time to be cleared. The choice of food was not as good as the previous cruise. Entertainment was nowhere near as good as the Celebration. Since all inclusive has come onboard as non drinkers we believe we are subsidising the drinkers who seem to order for the sake of it. The dress code has well and truly gone down. Seems you can wear what you like despite the rules. Due to how things have changed we are now looking at other cruise lines which is a real shame. The crew on the Celebration is what made us return year after year. Our first Captain on the Discovery was from the Celebration. He told us Tui knows the love Celebration has and they want to replacate that on all their ships. Sadly they are going badly wrong and will loose alot of their valued customers. Read Less
Sail Date May 2018
STAFF: The staff were all polite, well mannered, very customer focused, impeccably dressed, clean and easily identifiable. They could not do enough for us. We felt valued throughout. Some had more confidence than others but that all ... Read More
STAFF: The staff were all polite, well mannered, very customer focused, impeccably dressed, clean and easily identifiable. They could not do enough for us. We felt valued throughout. Some had more confidence than others but that all comes with experience. We felt that every single member of staff smiles’ were genuine. They looked like they enjoyed their work. We particularly enjoyed engaging with Pieterson who served our chosen area in the LIDO Restaurant. We cannot commend him enough and were quite sad that we didn’t see him on our last day on board to say goodbye. He was on duty after we had left. FOOD: The food was in abundance. So many choices of places to eat. So much choice in each restaurant. We could eat from very early in the morning until very late at night. We could eat as much as we wanted and there was definitely something for everyone. Cooked English breakfast, cereal, toast, omelette, fruit, yoghurts, pastries, continental, hot and cold. Unlimited tea and coffee. No one could complain. Lunch – many choices including burgers, pizza, panini station, noodle station, desserts galore. Afternoon tea with the best sausage rolls, sandwiches, biscuits and scones. Dinner – Choice of 5 restaurants with different types of food. As I said before, something for everyone. We wanted for nothing. And then finally the midnight buffet. We could have eaten 24/7 if we chose to. We all ate more than enough. It was great to have so much choice. Amazingly enough I even lost weight as I was eating more healthily. Although I enjoyed this, the food was of a lesser standard to a previous cruise we took 5 years ago with Thompson. CLEANLINESS: Everywhere we looked was clean. The facilities for public use was always clean and I bumped into the same cleaner on a few occasions in the ladies. She was very thorough. Our room was cleaned and tidied every day, twice a day. We are not messy people at all, but we still appreciated the effort that goes into keeping things just so. When the LIDO deck tables were in full swing, it did get a bit untidy, but things were soon cleared away once we asked. The staff were never just stood around doing nothing. ACTIVITIES: There was plenty of activities and choices of areas we could spend our time on board. We didn’t utilise everything because we were happy with the areas we did visit. We attempted a few quizzes and enjoyed listening to the singers in between activities. Personally, I found these could be a little loud at times and we could not converse with our friends during that time. I know there was a quiet area where people went to read but they would not appreciate us all chattering away in there. I ended up going back to the room for some quiet time leaving my husband on the LIDO deck enjoying the music and drinks. INFORMATION: Information was readily available either with the daily newsletter which I found very informative or by visiting reception and asking a member of staff. There was even a printout of crosswords and quizzes that was available each day. DESTINATION SERVICES: We went to the presentation for the daily trips out at the beginning of the week. Again, these were very informative, showcasing the best of what there was on offer in each destination. Im not sure I enjoyed the delivery style but every one likes something different. I did feel that listening about Morocco put us on edge a little bit with the feedback given on the day. I was prepared to go and do our own thing, but our travel companions were a little bit on edge about it and by the time the showcase was over they were definitely not going to get off the ship in Morocco if they were not on an accompanied tour. We ended up paying for the mosque tour. At this point I would like to say that I feel it would be prudent in future to advise passengers who book this tour that they will have to remove their footwear inside the mosque. None of us were prepared for this. Also, it is not suitable for people who are less able. One gentleman on the bus could not walk to the mosque and was in a motorised wheelchair. He got inside but then was unable to remove his shoes. I helped him as his wife also had a walking aid. He was only able to stand for a very short time and the guide was obviously talking to us all for quite a while. The gentleman had to go back to his wheelchair (which he was not allowed to take any further) and wait for us to finish the tour. He also could not go down the stairs into the ablutions area, so he didn’t see much at all. His wife struggled with the steps herself and I ensured that I stayed by her side to get up and down the steps. The gentleman did not get inside the RC Church with the stained glass as this too had multiple steps. In my opinion, passengers need to be advised of this prior to booking the trips. We were also led to believe that there would be some time to shop. The tour guide, although very informative about the various places we visited, insisted we go into a particular shop that he was going to show us – he advised us all that the shop was the only place that the argon oil face cream was certified by the factory. He said it was rubbish everywhere else. He also stated the saffron here in this shop was the proper stuff and that the saffron you get everywhere else is no good. So, we all traipsed into the shop behind him. We all duly bought the oils and saffron etc in this shop. Twenty minutes later we were told it was time to go. As we left, the guide went to the till and he was handed some money (I assume a percentage of what the bus tour occupants spent in the shop – obviously he is paid to take tour buses into that particular shop. Whilst I understand that this may be normal practice, I do think that the guide is out of order stating that all other places sell rubbish and not the real McCoy. We were not given any other opportunity to try the other shops. ENTERTAINMENT: The entertainment team did just that. They entertained us. Very professionally. We only missed one night in the showcase lounge. It got better and better as the week went on and saving the best till last. The Cameron’s Classics was worth waiting for. We also thoroughly enjoyed the guest comedian – not once but twice. PHOTOGRAPHS: We had our photos taken with the Captain. We felt rushed through and didn’t think the photos were very good. We had our photos taken at other places on the ship. We didn’t like these much either as they were posed. Unfortunately, we had our photos taken in the more informal setting on the deck and we loved these photos but not at the prices being charged for. I have a printer at home that I bought specifically to print photographs so asked if we could just purchase the disc with the 9 images on without the 9 prints. This was not possible it seems. I would have paid for the disc. Would it be possible to offer this service in future? I am sure that the ten minutes it took to take the pictures was worth £50. There would still be a profit made. Four couples over an hour would pay £200 an hour. I wish I could earn that kind of money. All of the above is my observation and thoughts. I do however have a complaint. My husband and I chose this particular cruise because we wanted to visit Marrakesh – this was the ideal way to do that. It meant we were on a bus trip, we were only there for a day and we could take all the photos we wanted at the same time of knowing we were not going to stray into unknown territory. You can imagine our disappointment that once we boarded, we were informed that there would no longer be a trip to Marrakesh due to the three-hour drive (surely when planning the destination and advertising the trips you knew it was going to be a long drive). Overall, we had a great time. Thank you for a lovely week’s holiday. We have come home exhausted and feel we could do with a week off. We may see you again Celebration. Read Less
Sail Date April 2018
We were told we could embark at 10.00 am as we had already booked in online. We had to wait until 10.35 to get upstairs into another queue where we were told that we would have to wait for 5 minutes. We got onboard the ship at 11.00 am ... Read More
We were told we could embark at 10.00 am as we had already booked in online. We had to wait until 10.35 to get upstairs into another queue where we were told that we would have to wait for 5 minutes. We got onboard the ship at 11.00 am which was the earliest we have every been able to embark on a ship. On our first day we were asked at least 6 times did we want to purchase a drink's upgrade and then every day after that. This is simply harassing the passenger. People are on holidays and can not be bothered listening to sales pitches. It is very off putting. We have sailed previously with NCL, Holland America and Celebrity X and found all of these cruise lines superior to Pullmantur. In our opinion the Horizon should be scrapped. The exterior is grubby, black soot billowing from the chimneys, I got stains on my clothes on a few occasions. The ladies public toilets are a no go zone. One was constantly flooded and out of order. There are not enough ladies toilets. I ended up going to my cabin as the public toilets were so bad. The bar stools at the bar in the Casino are impossible to sit on without sliding off, they are too small and uncomfortable. There is no "washy, washy" people on this ship to cleanse hands and the tables are not wiped down, which means they can get sticky. I was worried about bugs being passed on but fortunately we were not struck down by illness. The food was good. There were lots of vegetarian options at the buffet. We did not eat in the Dining Room as Delisiaz suited me better. It would be better if dishes were labelled if vegetarian/vegan friendly as I had to constantly ask the chef if dishes contained dairy products. The wine was poured in glasses and sitting ready to go which was a good idea. The coeliac, vegetarian corner was a good idea and soya milk was available which was great. On other cruises this usually had to be asked for. My husband loved the coffee in the cafe which was free, this is always charged for on other cruises. The bar waiters were pleasant, some of the barstaff were solemn. Read Less
Sail Date April 2018
To be positive. Single cabin very clean. Medium sized bed. It also seemed to be good value for money for a single cabin (prior to boarding). No tips. Good and friendly cabin "porters". Negatives. Cabin decor dismal. Small. TV ... Read More
To be positive. Single cabin very clean. Medium sized bed. It also seemed to be good value for money for a single cabin (prior to boarding). No tips. Good and friendly cabin "porters". Negatives. Cabin decor dismal. Small. TV poor. Low deck. Bad noise and awful vibration from the engines; especially in port. This vibration affected the whole ship but because these single cabins are lower in the decks affect was much worse. I can only describe it like sitting on a washing machine. I was told (by customer service) this should have been pointed out at the time of sale - it was not! In fact, it was sold as a single cabin with external porthole e.g. outside. Reception/Customer Service was dreadful. I offered to pay for upgrade (of course this would have depended on value) given the manner of vibration I said I would sleep in the lounge if I wasn't given a change of cabin. Despite offers to review this I was effectively ignored and even when given deadlines for resolution none were forthcoming after 24 hours and I had to chase. Was told that rooms were full. Fortunately, the vibration was not as violent when the ship sailed and I did get more accustomed to it; but not good enough. I asked to speak to the reception manager and the staff effectively blocked this. I am sure the manager had told staff not to put complaints through to her. Ineffective manager. Probably afraid of dealing with complaints and, thus, pushes these to her staff. One central american girl was very good and tried her best but the rest ineffective. As a single traveller, I rely on the activities to meet other people. On other cruises, there have been choirs, dancing, crafts and daily single meets. Fantastic holidays for single people. On this cruise there were none (one line dancing class; one singles meeting in front of reception and I was the only one who turned up. Nobody asked me why I was sat there alone by reception staff so I left). Most of the activities were expensive tours; and mainly sitting on a coach. I did go on one horse riding tour in Menorca which was fantastic. I do not enjoy evening cabarets and tend to relax in my cabin in the evenings; what a joy given the ambience etc. of the cabin as described. The weather was not good enough to sit on deck so I was in my room from 7/8 each evening. The cycling tours appeared a good option. I am not a good cyclist which I discussed with the tour leader e.g. which was the best tour for an inexperienced cyclist not good with hills. Recommendation was Valencia tour. He asked if I could balance on a bike; which I can. On the day, he "assessed" my cycling ability (in front of the other cyclists) and as I could not use the gears properly he said I was not good enough and must return the bike to ship (with money refunded). I lost two hours that morning and the opportunity for other tours. I spent the day walking to Valencia and back; alone as I had no other plans and needed the exercise. When I suggested to him that he needed another assessment method his response was he could only do that by seeing people ride; and that 15 mile ride should have been indicative. I am fit and regularly walk 12 miles +. What about simply saying that only experienced cyclists can go! I enjoyed seeing the different ports and wide variety of food (although it was not hot and vegetables under-cooked for me), I did see cabins on other, higher decks, which were perfectly acceptable (although I know these would be more expensive). They had a seating area, for example. Check in and check out was great. Flights were extremely delayed but one in flight very good. The holiday overall could have been much better. Having a decent cabin would have gone a long way towards the other weaknesses. I could only class this as a budget cruise compared to other cruises. To be fair the price was less than my other cruises given that all cruises sting singles for high supplements. . As it was, I was glad to get home! I had seen other reviews about these issues but chose to ignore them because it had been recommended to me. Read Less
Sail Date April 2018
We really liked the ship, BUT it is in need of an up date. The cabin was rather poor. Only one bedside table, the other side had a standard lamp ? Very strange. Carpet was dirty and vanity table was broken The food was good, staff ... Read More
We really liked the ship, BUT it is in need of an up date. The cabin was rather poor. Only one bedside table, the other side had a standard lamp ? Very strange. Carpet was dirty and vanity table was broken The food was good, staff was lovely. BUT this ship is to small for the Atlantic and it was a very bumpy ride, with sea sick bags placed on very floor. We had a drinks package, BUT got charged a tax on top every time we were in Spanish waters ??. We cruise a lot round the Med and have never been charged before, very money grasping by Norwegian. Coffee at the coffee shop had to be paid for and in all my life have never been served such awful coffee. Shows were excellent BUT unbelievably they have a show with LIVE animals ! This is disgusting in this day and age. Read Less
Sail Date February 2018
We had never sailed with NCL and saw this cruise from Barcelona which included a drinks package. Never had one of those either but we soon got into the swing of things, too much gin ! We stayed in Barcelona for 2 days prior to sailing ... Read More
We had never sailed with NCL and saw this cruise from Barcelona which included a drinks package. Never had one of those either but we soon got into the swing of things, too much gin ! We stayed in Barcelona for 2 days prior to sailing and it was raing when we arrived, this set the tone of things for the whole holiday. We had two sunny days, Madeira and Malaga, the rest were cold and wet. Anyway, there is nowt we can do about the weather so we made the most of it. We had a verandah stateroom ar aft of ship, wonderful for dining and shows. We liked the bathroom with separate shower and toilet. There was only one bedside cabinet which was a little awkward but the overall size of room and balcony were fine. There was also coffee and tea making facilities in the cabin which we love, very unusual for a US ship, health and safety I assume. Food great, drinks flowed, the most unusual thing at dinner was that we were 4 and all had drinks package, however the waiters had to keep bringing glasses ans bottles weren't included, so to save the waiters feet we eventually got to know them and they brought LARGE glasses for us. All gratuities were also included so we tipped separately. At end of cruise our account was $US28 .....amazing. On Majestic Princess in October, don't think that trip will be so cost effective. Overall a wonderful cruise apart from weather, we will be with NCL again. Read Less
Sail Date February 2018
We chose this cruise as it was her last cruise under Thomson Majesty, before returning to her original owners. After collecting our luggage from the airport carousel the transfer from Malaga Airport to ship was quick and efficient, at ... Read More
We chose this cruise as it was her last cruise under Thomson Majesty, before returning to her original owners. After collecting our luggage from the airport carousel the transfer from Malaga Airport to ship was quick and efficient, at the ship our luggage was transported from the coach to our cabin. Registration was quick and efficient taking approximately 5 min. Staff were on hand to escort you to your cabin, which is a nice touch and was always available on the Majesty. Our cabin was clean and ready for our occupation, with all relevant information neatly placed on the dressing table by Maricel and Bill our cabin stewards, lifeboat drill was carried out at 18.30, was informative and completed much quicker than in other Thomson ships we have cruised in. Thomson Majesty has not changed much over the last 5 years, she still shows her age, but is always clean and well looked after, the staff are all pleasant and go out of their way to make your cruise a happy memorable one, even though many did not know what the future held for further employment. As it was her last cruise under the Thomson flag, our local TUI shop expected there would be additional shows and parties, the only additions from normal was (1) a glass of bubbly on arrival at ship, (2) a dress up in colour night, (3) a party in the reception area with cakes, various nibbles, fruit and bubbly, all beautifully set up with ice and fruit carvings, (4) a lovely sail away from Cadiz with large fireworks display on the quay all washed down with as much bubbly as you wanted. We always had breakfast in the Piazza San Marco as we like to have a light breakfast, there was always tea, coffee, fruit juice and cold water, also a large selection of cold meat, cheese, breads, yogurts, fruits, sticky buns, and the full English breakfast selection of eggs (fried scrambled, boiled), sausages, bacon, tomatoes, mushrooms, beans, hash browns etc, all nicely presented and kept topped up. Due to doing a lot of trips late lunch was normally in the Piazza San Marco and usually consisted of soup and a pudding. The Seven Sea's Restaurant was our chosen venue for evening dinner, we tend to eat early 18.30 so never found the restaurant full. We always sat at the same table, with Don and Mario as our waiters, they did a marvellous job over the week, tending to our every want, they definitely helped make it a happy memorable cruise. Regardless of our selection the food was always well prepared and presented, not dolloped on the plate like the pub grub we were presented with on the Thomson Dream in September. All shows in the Jubilee Lounge were well performed, especially Killer Queen, having been on the Majesty six times, covering 9 weeks we had seen most of the shows various times, we therefore will not comment as we may be a bit biased. We did a trip in every port:- Lisbon, Panoramic Drive:- A nice easy tour on the legs an informative trip covering the main attractions of Lisbon with plenty of photo stops. Portimao, Quaint Fishing Villages:- Relaxing relatively easy tour to two small fishing villages, which were quiet and relaxing, some lovely views for photo's. Casablanca, Casablanca City Tour:- A real eye opener on how to drive, (heart stopping), covers a walk through open Olive Market, a visit to the exterior of the Hassan II Mosque, the Notre Dame Church and a stop at the Habous Quarter to see the Kings Palace. A good tour for Casablanca information. Gibraltar, World War Two Tunnels:- A relatively easy tour starting with a bus tour around the rock, then off to the tunnels we were informed how the tunnels were dug and where and how the troops lived. Interesting but not for you if you are not interested in world war two. Plenty of time afterwards for duty free shopping. Cadiz, Cadiz & A Taste Of Jerez:- A panoramic tour round Cadiz's old quarter covering most of the main attractions, then off to Jerez to visit a wine cellar (TIO PEPE) where we were given the history of the winery and how the wine and sherry is made, there was vast vaults full of signed barrels (Her Majesty The Queen, Prince Philip, Winston Churchill, to name a few), there was hundreds signed by famous people. We were then taken to a lavish tasting area to sample the sherry, dry, medium (Croft, they have owned the Croft name since 2002) and sweet. I think the sweet was most liked by the group. very interesting if you like sherry. Over all we had another great cruise on a lovely but old ship served by staff happy to do their best to make your cruise a pleasant happy memory. We will be sorry to see Thomson Majesty go, we have many happy memories of the various cruises we have had on the Majesty, especially some of the staff whom we have met on our travels, (Mario our waiter for three cruises), (Hady, waiter on our first and last Majesty cruise), (Grace, drinks waitress two cruises) thanks to you all. In my opinion, having cruised on all of the older Thomson ships, it should have been the Dream that went, it was the worst lay out and the worst food of the lot from a cruiser's view. Read Less
Sail Date November 2017
We chose this cruise as it departed from Málaga Port. We had received our luggage tags from our agent with our documents a week prior to the cruise so they had already been filled in - with the visa and health forms - so it was just a ... Read More
We chose this cruise as it departed from Málaga Port. We had received our luggage tags from our agent with our documents a week prior to the cruise so they had already been filled in - with the visa and health forms - so it was just a matter of dropping the luggage off to the staff. This was very quick and easy. Embarkation process in the terminal could have been more efficient - there were numerous staffed desks but it took approx. 1 hour queuing to get through the lines to the desks ! It didn't help that the staff "managing" the queues appeared to be unaware of where the queues started and finished...this meant that people who were at the "back" of the queue were directed to a new desk opening while those already queuing ahead of them were "stuck" in the queue and just had to wait.! There was a desk for those who had "checked-in" on line...where you could also choose your embarkation time..but...you still had to go into the queue to get to that desk..so complete waste of time to check in on line..and you still had to repeat check-in process at the desk.!! As cabin numbers are allocated on the paperwork ahead of check in - it would have been a lot more efficient and less confusing for clients to check in to desks or areas by cabin number. The ship held numerous security drills for staff so it felt good to know they were prepared if the worst ever happened..although if you were sleeping it was a bit of a rude awakening to the sound of the sirens! The ship is not new...and there is a slight feeling of it being an older lady of the sea..but the staff appear to work hard and maintenance and cleanliness were not a problem. Just do not compare it to the big luxury cruise ships - it is what it is.. Pullmantur is a Spanish company and so the on-board entertainment is Spanish focused .. however most entertainment could easily be followed (or had reasonable translation into English). The SPA was small and compact but offered a good selection of treatments. There are different offers and discounts available during the cruise so look for those for value. There is a hairdresser available but as they wish to promote their treatments then a simple wash and blowdry is quite expensive and I'm sure more people would use the service if priced at onshore salon prices. (43€ for a shampoo, condition, 5 minute head massage (during the shampoo and condition) and a quick slick of eye cream and a brush with some bronzing powder was a bit much). There was a cooking demonstration on one of the days at sea which was extremely popular..this was really the only time that the presentation could have been better...lots of people meant that it would have been better held in the Theatre but..otherwise a great session..and the food samples were very popular.! The majority of the staff in the bars were very polite, cheerful and helpful. The staff in the main restaurant - at least at our table (number 27) were excellent.. There is a Gluten and Lactose Free Menu for those who require it..and a couple of times other diners wanted to order Gluten Free for variety. (especially the steaks). :) The main menu offered a reasonable selection but at times the quantity of the main course was a bit on the small size for the men with larger appetites. We were on the Zenith last year and the food was better (mainly as sides of vegetables and potatoes were a standard offering..none this year). The buffet and grill offered a selection of cold starters, hot mains and basic desserts each day..you could usually find something but after a week it does get a bit boring.. As usual there was a selection of shore excursions available. Information sheets in English were left in the cabins each afternoon. If no excursion was chosen you could still go ashore and just potter about the local town. NOTE: Do check in time to book coach transfer tickets as except for Livorno they all had to be prepaid and prebooked...not available on the day - some Ports are 30 minutes walk into the nearest commercial area. On this ship there is the possibility to download the Pullmantur App - whilst it is to find out information about Pullmantur Cruises it also provides information on daily activities, the layout of the ship and...something which is not promoted..offers a WhatsApp type service from guest to guest. This is idea to find people if they are not in their cabins as you can "check-in" your location. It works without internet so really handy. Disembarkation was extremely efficient - leave luggage outside cabin before 01.00hrs - receive copy of invoice for any spending on board during the evening - if you have left credit card details and invoice is correct..no need to do anything except wait for your colour code to be called and make your way to terminal..pick up luggage waiting for you and that's it! All in all an enjoyable cruise - if available again from Malaga - and different ports of call (this time it was - Málaga - at sea - Porto Torres (Sardinia) - Cittavechia (Rome) - Livorno (Pisa & Florence) - at sea - Alicante - Málaga) then I would consider it. Ratings are based comparing what I would expect at an all inclusive hotel. Read Less
Sail Date October 2017
I have to say this was my first ever cruise with my hubby and he had booked it for my 40th birthday surprise. He thought it would be something different from our usual beach holidays. I was a little worried at first as I thought cruises ... Read More
I have to say this was my first ever cruise with my hubby and he had booked it for my 40th birthday surprise. He thought it would be something different from our usual beach holidays. I was a little worried at first as I thought cruises were just for older people but I was very much mistaken. It was one of the best holidays I have had and we go on many holidays. The age range was from babies to very old. Everything about the cruise was amazing, every staff member says hello and cannot do enough for you. The food and DRINK were brilliant, we were AI and the variety was unbelievable. Entertainment was brilliant, there were broadway shows, karaoke, sports, everything you can actually imagine and late night discos every night. The different ports we docked at everyday were fantastic. This ship has everything you could want in a cruise, it is as laid back as you like or as fancy as you like. I have to again mention the staff and service on board its 1st class. The cabins are very modern and spotless clean, they are checked a few times a day by your specified room steward who also comes in at night when your out on board and turns down the bed and puts a chocolate on the pillows, such a nice touch. I will definitely 100% be going on another cruise soon with Marella (Thomson). My husband chose Thomson cruises as we always book our holidays with Thomson/first choice. Very good choice in my opinion as there is nothing at all to fault - well done thomsons!!! Read Less
Sail Date October 2017
We chose this cruise because it departed and returned from/to our home town of Malaga. As before on other cruises, we chose a cabin with a balcony, as we enjoy just sitting there and relaxing, also waking up to the view. The ship is ... Read More
We chose this cruise because it departed and returned from/to our home town of Malaga. As before on other cruises, we chose a cabin with a balcony, as we enjoy just sitting there and relaxing, also waking up to the view. The ship is old, but has a certain charm that the newer ones don't have. The dining arrangements were very well organised and the atmosphere and waiters were perfect. Nothing like the variety of food on larger and newer ships, but quality and presentation were excellent and the staff very attentive. Drinks were included and as long as you didn't order main brand alcoholic drinks then you didn't have to pay. We were satisfied with the brands offered and don't drink much, so no problem. The entertainment was of a high standard. We can't comment on sports activities nor spa treatments as we didn't partake. Our big problem was that we were given cabin 9103 - one of the four cabins that are located immediately above the discotheque. At 23.45 hrs the music started. At first we laughed, thinking "this just can't be happening". Then it got louder and louder and louder until we couldn't hear ourselves think. It continued until 3 am every single night for the 7 nights of our cruise. If your excursion departs at 7am, you do not want to be wide awake until 4-5 am (sleep wasn't automatic once the music stopped). We called reception 2-3 times every night. We filled out 2 official complaint forms. After four nights we were offered the use of an interior cabin 5 decks below, just for sleeping purposes, as the ship was full and no other similar or superior cabins were available. We didn't accept as we'd already put up with it for four nights and we would have meen made to sign a waiver to renounce any further claim. Also the thought of having to go down every night with an overnight bag was totally inconvenient. Although everything else on the ship was acceptable and in accordance with what we had paid (you get what you pay for), we could not enjoy it as we were so tired and grumpy through total lack of sleep. We slept through most of the explanations from the guide on the coaches, so that was wasted and we even opted for going to bed early instead of enjoying the night life aboard - just to get a couple of hours before the bom-bom-bom started (with the accompanying vibrations). Radios and musical instruments are forbidden in the cabins, yet we had a disco in ours. Both the captain and the ship's director admitted knowledge of the problem with these four cabins (9101, 9103, 9105, 9107) and that Pullmantur/Royal Caribbean were trying to find a solution. The ship is over 30 years old and they are still trying???? On our return we contacted our agency and they referred our complaints to the company. We were offered a discount of 15% off our next Pullmantur cruise, to be used within 12 months and asked to sign a waiver. What an insult of an apollogy for knowingly and deliberatly putting us in a cabin where we wouldn't be able to get a single night sleep and for totally ruining our much needed holiday and wasting our hard-earned money. Naturally we declined, so watch this space. Read Less
Sail Date October 2017

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