Malaga Family Cruises Reviews

very poor (virtually none) entertainment, no communication from NCL regarding change of Port itinerary to Malaga Embarking passengers on the 14th, from Cadiz, to Gibraltar, on the 1st day, Long queues, at the desks i.e destination, credit desk, and guest services. Cancelling Destination trips, leaving very little options available to book, after boarding. The policy seams to have change from ...

This was our 16th cruise with Thomsom/TUI/Marella and we have been left absolutely disgusted with many aspects of the cruise from start to finish. Our overall summary is that the standard of the Marella cruise has plummeted dramatically in terms of service, cleanliness, food, entertainment and friendliness of staff. We do not intend to travel on a Marella cruise again. The problems we ...

My previously booked NCL cruise out of Portugal was cancelled and I was hoping to replace it with similar cruise in the same time block and saw this low-priced alternative but it was a big mistake. Terrible communication, never told me what was needed or even tickets, unable to reach MSC by phone or login in on website. Never told me port of Casablanca cancelled or that could not leave ship at ...

Although embarkation went smoothly the rest of the cruise was dire. We were told the ship had been undergoing renovations in the month before, but there were problems throughout the ship. The cabins were clean but dated; and there were lots of people having problems with the electrics and air conditioning. Although the room stewards were helpful some of the reception staff were incompetent and ...

I choose this cruise because I had been on two Thomson ships before it became Tui. The expieriance before was amazing. This time it was awful!!! Firstly, there was no sail away party which before was fabulous and we looked so forward to it again. After our first night in our inside cabin, which we had had inside before, this time two mattresses put together and they separated during the night ...

Queues, queues and more queues: for food, for free bus tickets ( why were they not included with the daily activity sheet for each cabin ?)to get on the ship, to get off the ship, a total lack of organisation. No Emergency drill ( I think this is illegal... it certainly made me nervous approaching rocks !) Poor standard of service, other companies make you feel pampered, Costa makes you feel ...