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11 Helpful Votes
Sail Date: April 2019
This is our third time on the Aegean Odyssey. It will be our last time on the Aegean Odyssey. The ship suffered engine problems on the previous cruise and they were forced to issue a Full refund to all passengers. The company has ... Read More
This is our third time on the Aegean Odyssey. It will be our last time on the Aegean Odyssey. The ship suffered engine problems on the previous cruise and they were forced to issue a Full refund to all passengers. The company has confirmed that our ship suffered a similar fate and the company made a decision to put a priority on getting the ship to Athens. That meant dropping ports, abbreviating shore leave, and using bus transportation across the island of Crete… I.e. five hours round-trip. A cruise with three days at sea scheduled became a cruise of six days at sea. The company believes a $300 credit is satisfactory. Currently, the majority of the passengers are seeking restitution from the company as we believe they did not meet their contract with their customers and materially changed the nature of this cruise. Before booking with voyages, customers should inquire as to the state of the engines and request a copy of the survey and report that was conducted at the end of March. Buyer beware without confirmation that these engines have been repaired. Read Less
48 Helpful Votes
Sail Date: November 2018
We normally sail Norwegian, and have also sailed Royal Caribbean a few times. Our reason for choosing Pullmantur for this trip was solely cost - the cruises with this line are often very competitively priced. We are a couple in our mid ... Read More
We normally sail Norwegian, and have also sailed Royal Caribbean a few times. Our reason for choosing Pullmantur for this trip was solely cost - the cruises with this line are often very competitively priced. We are a couple in our mid 30's from Scotland. Our travel agent warned us that this is an old ship, that we're not paying much to travel with, and to set our expectations accordingly. We read through details of the ship and noted the key differences - that there is one main dining room, no choice of restaurants, and only a small selection of bars. We also noted that entertainment is in Spanish. We both absolutely loved this cruise. It is one of the most relaxing cruises we've ever had - and we will definitely be booking Pullmantur again. However, this cruise will not be for everyone, and it's important to appreciate that this Pullmantur is different - not necessarily better or worse. I will make some comments that seem judgemental - they are. These are my honest observations, and your feelings on the subject are likely to be different: The line is not American - which is strange, since Royal Caribbean own 49% of it, apparently. The passengers on Pullmantur are far less entitled than on American lines such as Norwegian and Royal Caribbean - they are happier, more care-free, and I have not seen the entitlement and rudeness shown to staff that I have witnessed on other lines. The staff seem more relaxed, too. There is no tipping - gratuities are paid with your cruise fare, and are not mentioned at any point during the entire cruise. On the rare occasion you have to pay for something, there isn't even a tipping line on the receipt! Inclusive means inclusive - you simply ask for a cava, and are given a cava. Nobody takes your card - there is no receipt presented in a folder, there is no opportunity for tipping. You just get your drink, a smile, and you're on your way. This is far more relaxed. Coffee - any variety - is free. I always resented 'speciality coffee' being charged for even with a premium drinks package on Norwegian. On there Horizon, there is a large (and overstaffed!) coffee shop called Cafe Cafe, which offers a variety of teas and coffees (as well as cocktails, and other alcohol) for free. It's a really relaxed environment. Photos - they barely bother. It's great! With other lines, you're harassed every damn night at dinner, every time you get off the ship, every time you get on the ship. We had one photo for getting on board, and one at dinner, and that was it - we never saw a photographer again. Ideal. Food - it's not American. There are no comforting piles of crap. It's largely Mediterranean, sensible portions, and decent quality. I have a food intolerance, and felt really looked after - I can recommend this line for coeliacs. Even at breakfast there is a gluten free area with cakes, bread, a dedicated gluten free only toaster, cereals, etc. They can make the usual adaptations to standard meals, but it's nice not to need to ask. See where I'm going here? It's not an Amercian line, and they don't nickel and dime you as though you're on one. So, that's all the things I love about Pullmantur. On to some drawbacks: Entertainment - this isn't an issue for me, but I know this is important to many cruisers. If you don't speak Spanish, then you will be disappointed. There are no broadway shows. There are things on in the theatre - no idea what, they're all in Spanish. Gym - this one did irritate me, but, it is what it is - it's crap, and despite limited space, it could be better. There are a few cardio machines - treadmills, static bikes. The bikes are showing their age, and I could feel one of them slipping, this needs proper maintenance. There is a good selection of free weights, but the benches are cramped, so it's just as well the gym wasn't busy on my visits. The choice of machines is bizarre - there are two entirely pointless goodgirl-badgirl machines (leg adducter machines!), which really aren't a good use of space. Replacing them with cables would give far more resource in the small space. Rooms - a mixed bag! First, I loved the space in my room, although I don't think it can be much larger than a standard ocean-view, it felt bigger, and there was loads more storage, not to mention a proper desk. It feels dated, but solid. The bathroom.... it's functional, it's clean - but looks dated. I can live with clean but dated, however, some people cruise for luxury, and the bathroom... well, it's a bit budget motel. But then, that's the price bracket you're paying. Casino - I hate the things; they're vulgar. The casino on this ship is tiny, and for once, is non-smoking! I have nothing nice to say about casinos anyway, but if I was into them, this casino would be underwhelming. Given that few people seemed to use it, clearly other passengers feel the same. That's it for drawbacks. Some random observations: I love the staff. They are kind, honest, and genuine. They do not have the false happy-smiley thing going on with American lines. No disinterested "How are you" type questions. They provide efficient, friendly, polite service, without the faux-customer service you'll see elsewhere. They will go out of their way to help you - even when you don't ask for help. For example, bar staff will often recommend a free house spirit rather than a premium drink. Overall, I don't feel sold to - I feel I have been on a relaxing holiday. We will be sailing with Pullmantur again, but not exclusively. They are not a premium line nor a luxury line - they're an honest company that'll provide a relaxing holiday. Read Less
5 Helpful Votes
Sail Date: September 2017
We were originally booked to travel to Florida but as a result of damage etc and the hurricanes prevailing at that time we decided to cancel and were offered the chance to rebook so decided on a cruise and stay as always fancied this type ... Read More
We were originally booked to travel to Florida but as a result of damage etc and the hurricanes prevailing at that time we decided to cancel and were offered the chance to rebook so decided on a cruise and stay as always fancied this type of holiday. We had cruised many times before, only once though with Thomson on the Majesty which we hadn't particularly enjoyed at the time but had heard of good reports of the Discovery 1 and 2 ships. We were immediately very impressed, only had an inside cabin as that was all that was available approximately 6 days before we sailed but it was fine, plenty of storage, clean, quite modern, well kept by the steward whose name I sadly have forgotten, easy access to the parts of the ship we visited and also close to a water cooler so we always had fresh water to take ashore or during the night, great idea this instead of the constant sales push by other companies to purchase bottles of water from them at extortionate prices. The only negative is the horrid shower curtains that keep attaching themselves to you, why can't they get rid of them! Shower doors would be much better. We used the main dining room for breakfast as we had had a break from cruising as we had both got utterly sick of buffets, the queueing for tables and hustle bustle and noise of it all in the past. This was a much better choice, waiter service, good selection of breakfasts and much more relaxing dining option and we never had to wait for a table. We also used this option for dinner, generally we had to have a pager but often we ordered a drink, sat down and then our pager went off. Food was excellent too at dinner, cannot fault it and my husband is fussy! Would thoroughly recommend the main dining room and the all inclusive drinks option was wonderful. The Prosecco, cocktails and wines which I tried were excellent and bar service was good. We used to have a drink in the bar on the upper deck which became the disco later in the evening and would then go down to book a table for dinner, going into the atrium bar while we waited. Coffees were also available on the all inclusive package. We did not book any trips etc but did our own thing. During the day we used the glass house for swimming as I do not sunbathe, the pool was a little chilly but the atmosphere was lovely and the food options for lunch good and the takeaway section just outside did a variety of foods and fresh fruit selection. We only used the buffet once, quite late in the afternoon so it was not too busy to at that point. We went to a couple of shows which were very good but generally did our own thing in the evening. Embarkation was very speedy when we boarded and our suitcases arrived very quickly indeed which is always a relief !and as we were going to a hotel for four days we left the ship fairly early in the morning but sadly we ended up sitting on a coach for ages as the coach was overbooked initially, the passengers were transferred to another coach, all a bit of a pain really and then we had a long wait to check in at our hotel but that is another story! The cruise was excellent thoughout, would definitely go again and would recommend, the all inclusive drinks package and tips included is a bonus. Read Less
11 Helpful Votes
Sail Date: August 2017
Out first impressions when we boarded the Tui Discovery 2 cruise ship was good. We went to our balcony cabin and was pleased with the cabin and balcony.The 2 gentlemen that serviced our room which was number 7040 was very good and ... Read More
Out first impressions when we boarded the Tui Discovery 2 cruise ship was good. We went to our balcony cabin and was pleased with the cabin and balcony.The 2 gentlemen that serviced our room which was number 7040 was very good and everything was clean and tidy every day. On the first day of our cruise we were at sea all day and night consequently everybody that was cruising was on board the ship for 24 hours. Each evening we toured round the various bar/entertainment arears and found it very hard to find 2 seats and table to sit and enjoy a drink. Every venue was extremely loud and the only place you could actually sit and hear yourself speak was the pool bar. The first time we visited this bar we got our drinks and when looking at the glasses, which were understandably reusable plastic glasses as it was the pool area we found that the glasses were badly scratched and looked dirty we asked for 2 different glasses but these were in the same state, so every time we went to this area to have a drink we took with us 2 glasses from the restaurant which were clean. We docked into a different port every morning and found that you had to pay for the shuttle bus to take you from the port to the town this was £6 pounds return. Cruises are not a cheap holiday and we feel it was extremely bad that Thompson charged people to be taken from each port to the towns. The food was ok, we have had a lot better in all inclusive hotels but it was ok each day. Because of our experience on the Tui Discovery 2 ship we have decided that we will not be going on any more cruises which is sad as if our experience had been a good one we would have booked at least 2 cruises next year. Read Less
28 Helpful Votes
Sail Date: June 2017
Let me start by saying that this was my first cruise so maybe the points that I did not enjoy are standard on these kinds of holiday. If you are 60+, then you will likely enjoy this cruise. We went on the TUI Discovery 2 primarily to ... Read More
Let me start by saying that this was my first cruise so maybe the points that I did not enjoy are standard on these kinds of holiday. If you are 60+, then you will likely enjoy this cruise. We went on the TUI Discovery 2 primarily to spread the ashes of my mother in law as per her wishes. Before I go on, I have to say that they were fantastic with assisting us. Elanor helped us out greatly and is a true asset to the ship. On arrival to Malaga Port, I was a little underwhelmed with the size of the ship but in fairness, I had seen pictures so had an idea that this wasn't the Royal Caribbean monster ships that I'd seen on my travels. Once we got to port we were told that our luggage would be brought to our rooms and all we had to do was check in. While this is a nice idea, I had been up since 3 am (it was now 2 PM) and I wanted to have a shower and change but I had to wait for my bag. Accommodation: The package we booked included an internal cabin. My opinion on a holiday is to spend as little time as possible in my room so it didn't matter to me if I had a balcony etc. In saying that, these rooms are tiny! Maybe all ships provide a cabin of this size but there is very little room to move. With our cases in the room, it meant I had to climb over the bed to get into it because of the room that the 2 cases took up. Not including the tiny shower & WC the room was approx 3 mtrs x 4 Mtrs. The rooms were supposed to be upgraded but not seeing them before I can't comment. The bed was comfortable and there were USB chargers in all of the wall lights which was handy. There is a flatscreen TV in the room with a couple of channels (ITV choice and a couple others that I can't recall). They have kids movies on a loop so handy for kids but the room is too small to spend any time in it really. The safes in the rooms should be replaced. They work using a magnetic strip which essentially means that you need to carry a credit card with you in order to open and close it. That kind of defeats the purpose in my opinion as I only want to take my credit card out when I need to. Housekeeping: The housekeeping was exceptional. The room was cleaned daily in the morning and towels replaced etc in the evening. The ship is kept very clean and tidy. Drinks: The cruise is all inclusive as standard but all inclusive does not mean all inclusive. On the standard package, you can have a couple of beers on tap (nothing in a bottle) and a few spirits. We immediately upgraded for £50 (EACH) as we are fussy with drinks. It worked out OK. If you stay on the standard package, you will be hit with a supplement for each drink on the premium menu at an average of £1.50 per drink. Entertainment: There are 5 main places for entertainment: The atrium, The Live Lounge, The Venue, Bar Eleven and The Theatre. Live Lounge: It's a really comfortable place but the bar gets really crowded as its the most popular. Most nights there was a guy on piano followed by a band or singer giving it socks to "Your favourite hits" which consisted of Billy Joel / Neil Diamond type music. While it was not my cup of tea, the older folks certainly enjoyed it. The casino is also part of the Live Lounge and has Blackjack, Poker and Roulette. The Venue: This place is just weird. It's done really well but the entertainment was just odd. I went in twice and was left kind of scratching my head as to what was going on. The first time we went in, there was an interview with a staff member on stage followed by a guy going through the "Top 10 Tweets of the day". It was like watching a video on Youtube but live. The second time we went in, there was a guy showing Youtube video "Fails". I really think that this could be a great venue but they are not using it properly. The Atrium: Located beside the Live Lounge The Atrium is actually quite similar to the Live Lounge ad the entertainment is similar. Broadway Show Lounge: The venue is stunning and it's obvious that Thomson has put some money in here. We went in 3 nights of the 7 that we were there and the acts were ok. What was weird was that the sound seemed a little "tinny" considering they had a cracking sound set up. Bar Eleven: We were delighted to find this in the evening as we really needed a break from the cabaret. It's the nightclub of the ship and I would say caters for about 200 people so it's quite small. The music was refreshing for the first night and was kind f wedding like i.e. Abba, Justin Beiber, Tom Jones. It was ok but the DJ seemed to play the same set every night so it got a bit repetitive. Good for a late night drink though. Food: I don't think there is a need to review every place but there are some good and some not so good points to make. The food overall is OK. Nothing really to complain about and nothing t write home about. The best restaurants that don't require a reservation is 47 and just above it (Mezzanine style) Gallery 47. The food here is nice and a step up from the buffet. The main issue we had with the food was that there are 2 restaurants that require a booking - Kora La and Surf and Turf. We tried to book a table for either restaurant for any night on Tuesday morning (We arrived on Sunday) and were told they were booked out for our entire stay. Saying that i managed to book a table with Kora La despite being told it was booked out. What made it worse was that while we ate, there were 6 tables free for the entire meal. So it looks like people book and just don't show up. Kora La (Asian fusion) was amazing by the way. These 2 restaurants require a £20 pp supplement. Staff: In general, the staff were great and very accommodating. There were times at the bar when we ordered drinks and were told: "we don't have it here, please go to another bar". Not really what you want to hear on this kind of holiday. Tours: The tours looked overpriced so in all locations except Ibiza, we did our own thing, which after booking the Island Tour in Ibiza, was a good idea. The Ibiza Island tour stated it was a tour around the Island, stopping in a couple of towns, then lunch and a beach. At £55 per person, we thought it seemed reasonable. The tour was just that, a bus ride around the island where we stopped at places to do our own thing for x amount of minutes and then meet at the bus. Lunch was not included! All in all, it was a bus trip around the island and was not worth the £110 per couple we spent on it. This was my first and definitely my last (At east until it nearer retirement age). It just was not my idea of a good holiday and didn't represent value for money. I can see the appeal for the older generation however and this is who they cater for. While it may sound like I am being critical, I again must stress that it was my first cruise so maybe the items I disliked are standard. Read Less
7 Helpful Votes
Sail Date: April 2017
This was our second time cruising and we were celebrating my 60th birthday and our silver wedding anniversary. We flew from Manchester to Malaga and once boarded, we decided to stay and explore the ship and rest up. The ship was very ... Read More
This was our second time cruising and we were celebrating my 60th birthday and our silver wedding anniversary. We flew from Manchester to Malaga and once boarded, we decided to stay and explore the ship and rest up. The ship was very clean, our cabins were cleaned twice daily by very friendly cabin staff who made us feel like it was home from home. The food was plentiful and delicious (I'm sure I gained weight) and we made lots of friends. As part of our celebrations, we were invited to dine at the captains table with other guests, a most enjoyable occasion. We paid extra for a photo shoot, a celebration package, which included flowers, Champaign, basket of fruit and of course a cake. A truly memorable occasion I highly recommend the spa treatment, it was fantastic. Everyone on board made you feel special, however, having requested an outside cabin with a queen size bed, we in fact got two single beds at opposite side of the cabin. We are now taking this up with the travel agency who made the booking. in spite of this, we enjoyed our cruise. Read Less
6 Helpful Votes
Sail Date: April 2017
We have had several cruises on Thompson's ships and have never had a bad or disappointing cruise and this last cruise met all expectations. This is our second cruise on the Celebration and after reading several recent reviews I was a ... Read More
We have had several cruises on Thompson's ships and have never had a bad or disappointing cruise and this last cruise met all expectations. This is our second cruise on the Celebration and after reading several recent reviews I was a little concerned that the level and quality of service had gone down hill but this in our opinion was not the case. The ship is old and yes it creaks a bit but what do you expect when on the open sea. The staff from the captain down were all excellent and I mean excellent, nothing was too much trouble and our cabin boy Eddie was always on hand and looked after us. The food in the self service and main restaurant was well cooked and well presented. Service was a little slow some evenings in the waiter service restaurant but this actually enhanced the experience because it gave you time to chat with others around the table, constantly making new friends. The nightly entertainment show in the broadway lounge was once again excellent with a smashing group of entertainers all doing ther part to entertain the passengers. No complaints with their performances at all. We went on three of the cruise organised trips and again they were very well organised and we thought reasonably priced and as I said earlier we have cruised with Thompson's at least 14 times before. I must congratulate the captain and his team for the excellent cruise. We followed the cruise with a weeks stay Fuengirola at the Yaramar hotel, one of Thompson's gold hotels and again this was an excellent hotel. We have booked another two week cruise on this ship for July going to Norway and Iceland and are really looking forward to joining this ship for our third time. Read Less
10 Helpful Votes
Sail Date: October 2016
My wife tried for many years to convince me to go on a cruise it was only because the holiday to Tunisia went pear shaped that i agreed [ wish i had done it years ago ] Am a Chef so as all Chef will do i looked for fault and there was a ... Read More
My wife tried for many years to convince me to go on a cruise it was only because the holiday to Tunisia went pear shaped that i agreed [ wish i had done it years ago ] Am a Chef so as all Chef will do i looked for fault and there was a couple of small things nothing to drastic to mention , The service was exceptional nothing was to much trouble for any member of staff from cleaners who kept our room [ ty Olga ] to the window polishers and carpet sweepers the waiters and the barmen and the gods of the ships are of course the Chefs some of you may sneer at this comment but if you take a moment to think you always remember a bad meal above anything else!!!! What to was the smile the staff gave you [ not all of them sometimes you got a Grrr but who can smile 24-7 ] We stayed on ship for 7 days and also had a 4 day stay at a hotel in malaga but we get to that , The cabin was neat and tidy a small fridge would have been welcome but you had your cabin crew who providing you with buckets of ice when reacquired word of warning don't drink the cans of pop in your room there not free also don't eat eat the cartons of snacks or drink the bottled water none of it free or cheap for uk citizens the cost of a can of coke is roughly 50p depends where you buy it lol on ship in ur cabin it will cost you $1.80 - my uk pound sign knackered lol ] the pringles cost on ship 2.25 for the small one water 2.50 ok your on holiday i get it but remember if your a uk citizen your stirling is worth the same as a euro 1 euro = i uk pound perhaps a few ps in it not much tho. Entertainment and activities they are what you make them there was a games room where we played cards at met some fantastic people who will be friends for ever , some people had eating and drinking as a activity lol The excursions are top on everyone's list of things to do but they are expensive do your own thing when you can go explore, not in Morocco tho stick to a tour scary place lol , cocktails are a must on board but always try to get ither all inclusive or get a drinks package you will drink things you wouldn't normally try, the drinks package may cost you a bit more but i promise you that you will sigh with relief when you see what you get also amazed at the amount you would have to pay for not only alcohol but soft drinks as well as coffee and tea [ you get those free at breakfast also with lunch after that you pay ] so pay the extra before you go or look for or demand in a cute way for a all inclusive package , Am looking for my next cruise i cant see me wanting to go on any other big holiday on anything else but a cruise, ok a week in the canary islands for a small holiday lol I want to meet the person who doesn't love what ever ship they travel on it turned me around !!!! Read Less
6 Helpful Votes
Sail Date: October 2016
My wife wanted us to go years ago i wouldn't budge [ silly bugger ] we booked for Tunisia before the trouble long story short we booked for the ship I couldn't fault it from the minute we stepped on we were greeted by smiles and ... Read More
My wife wanted us to go years ago i wouldn't budge [ silly bugger ] we booked for Tunisia before the trouble long story short we booked for the ship I couldn't fault it from the minute we stepped on we were greeted by smiles and good manners am a Chef so was interested in the food no complaints the Lido for breakfast and snacks or lunch outside on deck you got fantastic omelettes cooked in front of you piles of fruit at lunch plenty of choice night time was at the compass rose which was waiter service 2 waiters deserve a mention Glenn and Carl went above what was required of them nothing to much trouble for them If you get the chance to go into Soroco a restaurant on board where you pay a supplement of [ my pound sign brocken ] 19.99 some might say ohhh thats a lot or i paid already if they do mrs or mr give em a slap lol its fantastic its rosette style dinning a 6 course meal main course 14oz T Bone steak value for money , couple of things not to do dont drink the cans of pop in your cabin they not free will cost you 1.80 per can thats a $1.50 for any americans snacks set u back 2.30 bottled water 2.60 with the uk pound being so weak against the euro small pack of pringles 2.30 either take them with you or wait till you go ashore for brits one euro = 1 uk pound so watch what you buy offshore at one time loads of bargains they gone now still cheap for ciggs and booze tho but watch what you can take back or you will have it taken off you , The entertainment is good embrace it I won in the casino!!! excursions are a bit expensive go explore on your own if you can but not in casablanca very dirty place take the city tour for that one its well worth it we had friends who went on there own a few people did none of them enjoyed the experience ,If your on deck 2 you will meet the nicest house maid Olga who will leave you a towel animal they worth seeing lol going on a cruise will make you think twice about going away i saw 6 different countries on my 7 day cruise i for one wont go any where else for my big holidays ok a week in gran canaria is still ok tho lol Read Less
15 Helpful Votes
Sail Date: October 2016
Sorry Tui you got it wrong. Lack of supervision and management from the embarkation you seemed to be more interested in the Gala bingo winners than premier paying customers. Up the stairs down the stairs suitcases in this room no on board ... Read More
Sorry Tui you got it wrong. Lack of supervision and management from the embarkation you seemed to be more interested in the Gala bingo winners than premier paying customers. Up the stairs down the stairs suitcases in this room no on board no over there? Nice ship though could not fault the cabin 8001or the stewards. Dining mostly in Islands. Breakfast under cooked bacon,pale sausages.Resorted to Snack shack for properly cooked bacon . Snack shack one of the better ideas. I am not a fussy eater but I prefer my food hot in the evening. Bar/waiter sevice intermitant very much down to the individual waiter/barman. I like to taste my spirits not coke/lemonade or the iceberg.Again down to lack of supervision. I travelled with 3 smokers so spent along time on deck 9 alongside the pool. For a ship this size which was not full a lack of smoking areas. Entertainment felt sorry for the guitarist out of his depth. Only went to one show more dancing than singing. Sorry if this sounds negative but having been on many Thompson cruises I was expecting better as I know some of crew were moved off other ships to provide a trained crew.. Did not use any of ships trips. Read Less
31 Helpful Votes
Sail Date: August 2016
this was our first cruise and won't be our last it was fantastic the staff made this cruise everyone one of them was all polite friendly helpful from entertainers to crew all fantastic.we did the spirit of iberia cruise everything ... Read More
this was our first cruise and won't be our last it was fantastic the staff made this cruise everyone one of them was all polite friendly helpful from entertainers to crew all fantastic.we did the spirit of iberia cruise everything from getting off/on was trouble less.the cabin stewards lloyd was excellent we were on deck 3 room 307 as i suffer from motion sickness this was advised,it was a bit rough from cadiz to casablanca with sick bags appearing everywhere but it only lasted about 5 hours in total 7 hrs of choppy waters altogether over the week.there is a constant judder from the ship at all times some decks worse than others but she(the spirit) is 30 years old but that didn't take anything away from the cruise i still enjoyed it (more than i thought to be honest).the cabin was spacious had 2 single beds plenty of wardrobes drawers etc the bathroom is small but still manageable,the toilet is similar to an aeroplane one just make sure the toilet seat is down before flushing as you may lose your shower curtain lol.the shower pressure is good there are hand rails in the shower to hold onto when at sea as i found out trying to shower in a force 5 isn't easy.we booked the casablanca trip before we left but it was cheaper on the boat.the lido restaurant is where we had most meals everything was cooked to perfection and plentiful,you also had a children's menu of chicken nuggets burger etc which you could ask for and it would be cooked fresh,outside on the pool deck there was sandwiches in the afternoon and pasta in many varieties cooked fresh for you.i never waited more than 10 mins for a drink at any time.now being a smoker you could only smoke on deck 5 which was ok not a problem the majority of people who were on deck 5 were smokers so no issues there at all.we saw 5 out of the 7 shows and they were all excellent buster the comedian was great he did a later show as well but still you could have taken your kids (no foul language)but it was a bit more risqué as he said if they know what he's talking about it says more about your parenting than me as a comedian and it was packed out,there was a few children on board more in the 13-17 range than younger ones. my tip is talk to other passengers because the majority have been on that cruise before so they know if you can walk to town etc . Read Less
24 Helpful Votes
Sail Date: June 2016
we chose this cruise because of the excellent places we were scheduled to visit - starting with the flight to malaga - first day at sea then lisbon in portugal followed by porto meyo in portugal - on to cadiz in spain then casablanca then ... Read More
we chose this cruise because of the excellent places we were scheduled to visit - starting with the flight to malaga - first day at sea then lisbon in portugal followed by porto meyo in portugal - on to cadiz in spain then casablanca then the best place ever gibralta we booked our cabins thinking they were on deck 4 but turned out to be on deck 3 - the cabins themselves were lovely but the surrounding noise (up one deck) was very loud and uncomfortable - I have reported this to thomsons - what can I say - the ship itself was lovely but it's quite old and "shuddery" but if you can get over this it's fab - the dining was second to none - when we first went on board my friend thought that the lido restaurant was the "posh" one which just goes to show the quality of the place / on our first night we went to play the bingo and all agreed that because of the "caller" we wouldn't bother to go again - however - as the cruise progressed we got to know the "caller" named William and totally fell in love with him -what a genius - a total credit to thomsons Our George (Sam Bailey - winner of x-factor - cousin) he joined the ship on his "maiden" voyage at the same time as us - what a kid! - he will go far - he stole our hearts and the hearts of all the passengers young and old alike - unforgetable forever - total sweetheart and gorgeous with it :) The show team were fabulous - talented dancers and singers - just outstanding The head of the entertainment crew Lewis reminded us of stephen mulhern - fantastic Our cabin "boys" were lovely - so helpful and friendly - they kept our cabins spotless Although they tell you not to "tip" the staff it does good to do so - if you reward them they look after you - from the restaurant staff to the "drinks" runners - they really appreciate the little tips The only place we wouldn't visit on this cruise is casablanca - when you go on a cruise you want beauty and wonderful sights - casablanca conjures up the exotic experience - don't bother - it doesn't measure up to the expected! All in all I would certainly recommend this cruise - just fab :) Read Less
25 Helpful Votes
Sail Date: April 2016
Chose this 6 weeks before going seemed a very good offer and based on what we paid it was value for money. but would have felt differently if had paid original costs .This is our 4th time on this ship and it is not nearly as good as in the ... Read More
Chose this 6 weeks before going seemed a very good offer and based on what we paid it was value for money. but would have felt differently if had paid original costs .This is our 4th time on this ship and it is not nearly as good as in the past.The refurbishment did not include furniture in lounges which is very tired. The cabin was fine and the housekeeping staff including our steward Glen were great. Food range was fine but not warm in buffet unless you arrived when new tray just delivered This included soups. Tried Meridian Restaurant with same result Scrambled egg at breakfast was luke warm and delivered on a cold plate. The themed restaurants (extra payable) apart from the Kora La were also a disappointment. Again food not really warm enough for my taste. The staffing in the bar areas particularly Liberties was also thin on the ground with long waits for service. There were lots of add ons to drink prices some of which made no sense eg, extra 95p for can of coke but liqueur eg Cointreau no extra. Embarkation and disembarkation were well handled and smooth. Shore excursion on Malta was disappointing guide stressed key sight was church at Mosta and got us there outside its opening hours . The shows were excellent and very professional but unless you were willing to sit for ages before show or were one of a group and someone kept your seat good seats were gone for those further down the queue. This results in long queues in Hemingways and outside shops. Do not presume that AI means your drink will be branded unless you specifically say so it will not be, Read Less

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