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Mediterranean

Terrible

Costa Pacifica

Ibiza

Queues, queues and more queues: for food, for free bus tickets ( why were they not included with the daily activity sheet for each cabin ?)to get on the ship, to get off the ship, a total lack of organisation.

No Emergency drill ( I think this is illegal... it certainly made me nervous approaching rocks !)

Poor standard of service, other companies make you feel pampered, Costa makes you feel that you're a nuisance 

Food so bad it was inedible.

All -inclusive booking was not all inclusive, have to pay for service and even for bottled water.

Extremely expensive, for the same number of nights you could get a five star hotel in a capital city, full board for the price we paid.

Dreadful decor, the whole ship is just a riot of poor taste.

No information given about ports of call, not even maps. ( probably trying to get you to buy their expensive excursions !)

They had forgotten to take details of our credit card ( which they shouldn't have needed anyway for all-inclusive !) and so invalidated our cabin cards until we lodged the details with the front desk !

Had to drag our own suitcases off the ship, no porterage.

Never again with Costa !

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