49 Royal Caribbean Majesty of the Seas Cruise Reviews for Family Cruises to Cuba

Ship is a older ship but public areas were well kept. Some of the best service I have had in the past 3 or 4 cruises. Entertainment was excellent and really enjoyed Key West and Cuba. Dining options were great with great late night ... Read More
Ship is a older ship but public areas were well kept. Some of the best service I have had in the past 3 or 4 cruises. Entertainment was excellent and really enjoyed Key West and Cuba. Dining options were great with great late night snacks. Excellent Diamond Club and Dining staff. The older ships has more personality and the staff are more personable. Cuba was one of the best ports that I have visited. It was very clean and I felt really safe even at night. I loved the overnight option but plan to rest up before hand. We really enjoyed our day tour and also our night tour. Embarkation day was the only bad experience we had. Took us longer to check in than normal with very long lines. It does seem that Royal is using more contract workers at the pier than Royal Staff. All in All we had a excellent trip and would definitely visit Cuba again. Read Less
Sail Date May 2019
Embarkation and disembarkation went smoothly, but that was it. This trip was advertised 2 days in Cuba, and it was only 1 day. The 2nd day we departed at 5AM. The bar staff overall looked bored and/or angry, the hallways smelled like poop, ... Read More
Embarkation and disembarkation went smoothly, but that was it. This trip was advertised 2 days in Cuba, and it was only 1 day. The 2nd day we departed at 5AM. The bar staff overall looked bored and/or angry, the hallways smelled like poop, my stateroom bathroom was moldy and gross, smelled like a public restroom that has never been cleaned. There was glass on the hallway in front of our stateroom and my friend cut her foot with it. Very unsatisfied. Food made me and 3 of my friends sick and overall was below average. Margaritas and cranberry juice tasted like pure chemicals. After that I didn't even feel like trying any of the other mixed drinks. On top of it, the water was yellow one night. The toilet water was yellow and the sink was too, not sure why... don't even wanna know. I called and complained and got 20% off my next cruise, valid for a year... I would not recommend this ship. Many other guests were complaining because they did not have hot water in their stateroom. There were a couple of good things: the shore excursions both in Key West (Parasailing) and in Cuba (Old Car tour) were very good for the price and the staff was amazing. The rock wall climbing staff was very nice and helpful and the shoes were clean and new. Finally, a shout-out to Mario and Maha from Phillippines, our servers, who were very happy and provided great service. Read Less
Sail Date May 2019
The Majesty of the Seas is one of Royal Caribbean's oldest ships, built in 1992. It not only shows its age, but its staff regard it as an old lady as well. Everything from its exterior to its interior to the very basic programs for ... Read More
The Majesty of the Seas is one of Royal Caribbean's oldest ships, built in 1992. It not only shows its age, but its staff regard it as an old lady as well. Everything from its exterior to its interior to the very basic programs for passengers begs for some attention. I have high school children ages 15-18. They were all bored stiff. There's almost nothing for them to do but sit inside their room and play games on their phones. My wife and I also struggled to find activities. The cruise directors' half-hearted energy given to the creation of events even extends to those that are currently on the schedule. For example, I attended a salute to vets and emergency personnel. As one of the two cruise directors named the foreign wars that the attending vets were likely to have participated in, she forgot the Vietnam War. When this was mentioned to her, she had the audacity to argue about it. It's not like all of the assembled didn't hear the flub. The Majesty's food is average at best, while the service is abominable. We often had to wait for extended periods for our meals or drinks. To add insult to injury, only two in my family managed to avoid getting stomach issues that lasted for days after the cruise. Speaking of old age, the interior reminds me of a retirement home that hasn't been updated in decades. Rust is everywhere, frayed upholstery is common, and the stench... yup, that too was reminiscent of an elder care facility. As the many other reviewers here have stated, there is a serious sewage smell, i.e.: methane gas issue, on this ship. Almost as bad is the fact that staff will pretend as though your complaint is the first they've ever heard about this problem... but more on this aspect in a moment. The gas seems to primarily reside on deck two in the forward section of the ship. However, the first deck gets its fair share of it as well, and on particularly bad days (as it was on 4/26/2019) the smell makes its way all the way up to deck four to the customer service counter. And so you have to wonder -- given the numerous reviews here and the many fellow passengers who told me that they had also complained during my cruise -- how customer service can state with a straight face that they didn't know what I was talking about. To add insult to injury, I spoke to several maintenance workers who all stated that it's an ongoing problem aboard the ship. At one point the gas had become so thick within a cross corridor that, when I walked through it, I had to run out because I couldn't breathe... literally. Methane gas can displace oxygen in a confined space (such as a short hallway). That's why people often die when they fall into an open cesspool and can't climb out. In addition, methane is flammable. Immediately after this incident, I went up to customer service for the fourth time to complain. Yet this time, there was some urgency as the problem was now a public safety issue. I spoke with a young desk officer named Cristobal. Yet instead of writing down my complaint or even contacting maintenance immediately, Cristobal stood in front of me with a pugnacious grin and refused to even answer me. I repeated myself again, yet he would not address the issue at all. With no other choice, I warned him that I would file complaints against the cruise line unless he did something. He chose not to attempt resolution. The situation is one that can't be ignored, and so the next morning when the ship docked in Key West, FL, I immediately made calls to two government agencies and filed reports. SInce that time, I filed two additional complaints. If you've been a customer aboard this sorry excuse for a cruise ship and have also come in contact with the sewage / methane gas issue, you too should complain. Out of all of the agencies I filed reports with, the two best are the Centers for Disease Control and Prevention (CDC) and the U.S. Coast Guard. In fact the Coast Guard is directly responsible for such issues aboard any cruise ship that docks in a U.S. port. Read Less
Sail Date April 2019
We are Diamond members on RCCL and have been on the Majesty four times. Time has taken it's toll as the ship "celebrated" it's 27th birthday during our cruise. Our inside cabin was tiny but it's been a long time ... Read More
We are Diamond members on RCCL and have been on the Majesty four times. Time has taken it's toll as the ship "celebrated" it's 27th birthday during our cruise. Our inside cabin was tiny but it's been a long time since we had an inside cabin. I just know insides on the larger ships are noticeably larger. We loved the food for dinner and our wait staff..the real highlight of the ship. Food in the Windjammer was up and down. The burgers, hot dogs, scrambled eggs and sausages were luke warm at best. The seats on the sides in the theater were worn and not comfortable and the drink holders did not accommodate the glasses..so you had to hold your drink the entire time. The hallways and public areas need some serious renovation. The captain even said the Majesty (and the Empress) might have been sold if it wasn't for their ability to fit into the Cuban ports. This was our last cruise on the Majesty. Read Less
Sail Date April 2019
I really didn't know what to expect on this cruise, as the reviews are all over the place, but we had an amazing time. 1. I know it's an older, smaller ship. However, since this was my kids' first cruise, they had ... Read More
I really didn't know what to expect on this cruise, as the reviews are all over the place, but we had an amazing time. 1. I know it's an older, smaller ship. However, since this was my kids' first cruise, they had nothing to compare it to. The kids in our party (3 families, kids ages, 3, 7, 9 and 9) had a blast between the pools and the kids' club. We were all happy to hear the kids beg to go back to "Adventure Ocean" (the kids club). I didn't really have any moments where I looked around the ship and had it feel shabby. 2. The cabin was small. It's a cruise. We never planned on spending a ton of time in the cabin, so we didn't really get upset by that. I recommend poo-pourri if you're sharing a room with 3 other people. Sometimes trying to navigate all 4 people getting ready was rough, but it generally was fine. 3. Our waitstaff in the dining area was super fantastic and accommodating. On the final night when they offered lobster tail, they made it clear that the lobster was small and *wink wink, nudge nudge* you can order 2 meals. 4. Lastly, I feel like this is the most important advice I have - we did NOT use the cruise line for our excursions. And the options we chose were WAY better than anything offered. - In Key West, we did used Fury Cat (https://www.furycat.com), and chose their Ultimate Adventure. The family with the 3 year old didn't do that with us, but for the older kids it was PERFECT. Super fun, completely fit within the time we had on shore, and the experiences and staff were awesome. - In Havana, we used Havana Journeys (https://havanajourneys.com), and they were so above and beyond amazing. They were so communicative while we were setting up the tour from home and gave us everything we needed, including pictures of our guide and driver so we knew who to look for. They are OFAC compliant, which was important for out travel, and Eileen, our guide was so so great-- really knowledgable, smart, timed everything perfectly - if we ever get to go back to Cuba, we will absolutely call them again. We planned this cruise for the sole purpose of going to Cuba, and it was 100% worth it. Even with our large group, everyone had an amazing time. I've seen some bad reviews, but I think every trip is what you make it. Read Less
Sail Date April 2019
I don't know what the (2V) means. My wife and I have been on our 10th cruise with RCCL and will continue to do so. I really thought this would not be a good trip since we usually are getting a balcony but I thought what the heck ... Read More
I don't know what the (2V) means. My wife and I have been on our 10th cruise with RCCL and will continue to do so. I really thought this would not be a good trip since we usually are getting a balcony but I thought what the heck we do this one and the next one it's only 9 days we've been to the ports on the first leg of this cruise and our first back to back. The room was small but cozy and my wife and I survived yet in the future we will get a balcony we just need the room. Everything was great. We met a lot of nice people and our steward was awesome. Our shore excursions were only one in Key West (the second part of this cruise) and the rest were by private tours. The only problem I had with this was the back to back procedures which I feel should be reviewed and looked to change. We along with about 8 other passengers stayed on the ship for a back to back. Many reasons why we did that but mainly due to the fact we came from a long distance and need more cruise time than just 5 days. Upon our arrival back at Ft. Lauderdale for the second leg of our first back to back, (key word is "first") we were escorted last off the ship and taken to a waiting area. About 20 minutes later an officer of the ship came up and handed us an envelope with our new sea pass cards. Nothing else was in the envelope just our sea pass cards. And we were told to proceed to the ship. Nothing more was said or directed. So we were under the impression that our credit card was still valid on RCCL and the ship. Since we had a credit card for our onborad expenses and gratuities and didn't formally close out the account and our sea pass cards had our beverage package working, throughout the second leg we didn't think twice about the financial situation. The last night of the cruise we were given two separate invoices both of which were ambiguous and stated pretty much "if" you have a credit card and are fine with the charges everything is good to go. Well we had one and no one asked us to re swipe our cards. So based upon the good faith of how the first disembarkation took place it was more than reasonable to draw the inference that the charges were on the same card. Upon final disembarkation and being the 3rd group of over 17 groups to leave my sea pass card was flagged. I had to get out of line and go to guest services where there was already a 20 minute line waiting. That is when I found out that my card needed to be re swiped. Clearing the bill took about 30 minutes, it was as if she had to input each and every days charges separately. Then I was allowed to leave only to find out that it takes about 10 minutes for the transaction to clear their system so after fighting my way back to the front of the exit line and very frustrated that RCCL didn't have better procedures I was finally allowed to leave. I'm not over an hour delayed and then had to go through 17 other groups to get through customs which took an additional hour. I recommend that RCCL change their procedures a bit to avoid confusion with other first time back to back passengers who might encounter this inconvenience in the future. Instead of escorting the passengers to a waiting area for 20 minutes, take that time to either explain the financial rebording process or just walk them to the reception intake area to reinitialize all of their financial transactions and avoid the confusion in the future. And stop sending out invoices that are ambiguous. I know it's easier to have a canned statement but if someone owes then tell them, "YOU HAVE AN OUTSTANDING AMOUNT DUE OR YOU WILL NOT BE ALLOW TO DISEMBARK". I understand the legal ramification of that statement however the first recommendation to walk back to back guests through the reboarding process though the intake desk would be the best solution and avoid all of the delays like this one in the future. Read Less
Sail Date February 2019
our group of six cousins does a weekend cruise every winter. this time, we wanted to stop in havana and chose the majesty and it was fantastic! i found the ship to be in fine condition and the crew was very friendly and accommodating. ... Read More
our group of six cousins does a weekend cruise every winter. this time, we wanted to stop in havana and chose the majesty and it was fantastic! i found the ship to be in fine condition and the crew was very friendly and accommodating. this is my 16th or 17th short cruise and i've been on royal, carnival, celebrity and princess. in other words, this ain't my first time at the rodeo. we had a delay embarking due to the tragic death of a crew member on the way into port. i can't imagine how the crew members who knew this person managed to put on a happy face after such a sudden shock. the muster was mercifully short and well-organized. we had the moonlight dining room and i can't recall the names of the waiter and assistant but they were both right on the ball and very sweet. my sister has celiac disease (gluten allergy) and the staff was very solicitous of her the whole trip. they were very kind to me the time i was too hungover to eat anything but mashed potates :-) the dining room meals were very good and the buffet was good too. i didn't realize the pizza place (sorrento's?) was free until the last night. oh well. the cruise director whose name i've also forgotten was one of the best i've experienced. his second in command was also really fun and charming. kareoke was hilarious. the comedian was surprisingly good too. i usually find them cringeworthy but this guy was actually funny. we listened to a guitar player and a piano player - both excellent. and the band in the show was very good as well. our cabin steward was eugene and he was both adorable and very sympathetic on my hangover day. we re-arranged the cabin a bit. i don't know why cruise lines insist on having extraneous furniture in cabins. we had a good size table that i shoved under the desk. i put the chair between the beds and used it as a luggage rack. we were way up the front of the boat on level 2. it was pretty noisy the first night but it settled down after that. other people from level 2 said they hadn't heard anything so it might have been the location on that floor that was the problem. we had not-so-great weather. so we didn't hang out at the pool. it's on the small side but we only had one day at sea so no big deal. we stopped in havana and nassau. don't believe the hype about going to havana - it could NOT have been easier. both the US and cuban immigration/customs folks glanced at our passports and sent us on our way. we went to junkanoo beach in nassau. not as loud as i remember and great conch fritters. would definitely recommend the ship and the itinerary. Read Less
Sail Date January 2019
Wanted to go to Havana. Florida is a convenient port. Disappointed in the condition of the ship and the confusing layout. Hard to find good places to just sit and relax or read unless you wanted to be poolside. Food was average and not ... Read More
Wanted to go to Havana. Florida is a convenient port. Disappointed in the condition of the ship and the confusing layout. Hard to find good places to just sit and relax or read unless you wanted to be poolside. Food was average and not much variety. While our room steward, Matthew, and Starlight waitstaff, Githinji and Igede, were excellent, the overall staff was not friendly. Nice room, however, as this was the first time I had a Junior Suite. The room was spacious and nice. The main problem was the common areas. Very few places to sit and just relax. The excursions in Havana were disappointing and we ended up booking with a third party which turned out fine. They try to discourage that but we didn't think the RC offerings sounded interesting and were way overpriced. The offerings for the nighttime excursions aince we were there overnight were extremely disappointing and I ended up canceling mine. Didn't see much enrichment value in attending a Vegas type show in Cuba. Read Less
Sail Date January 2019
As a family of 5, New Years cruise to Havana. Crew and Cruise Director were excellent. Dinner in Main Dining Room was excellent and breakfast was the usual section of good choices. Cuba was fantastic, we did our own thing ashore ... Read More
As a family of 5, New Years cruise to Havana. Crew and Cruise Director were excellent. Dinner in Main Dining Room was excellent and breakfast was the usual section of good choices. Cuba was fantastic, we did our own thing ashore and Visa's were no problem. As previously mentioned in other reviews, you DO NOT need to book a Royal Caribbean shore tour. Carry some Euro's with you as reserve currency as US$ incur a extra 10% tax. Negatives; 1. Lunch was not much chop and the pizza's were not good. 2. Drinks were prohibitively expensive, a bottle of MOET at the 'special promotion' price was US$105....... the drinks package did not help as the cocktails were nothing but sugar syrup and ice. There is only so much sugar one can consume in a day. 3. Every Royal Caribbean cruise I have been on ends the same way; lining up disembarkation morning to have the pool towel cost $25 removed. Anyone in management that thinks a worn out blue pool towel will be stolen, let alone worth $25, has spent too much time in the sun. We enjoyed the cruise, however automatic daily gratuities per person, plus the 18% service charge plus prohibitively expensive drinks does detract from the experience. Read Less
Sail Date December 2018
We paid a small fortune for what was supposed to be a two-days-in-havana cruise. THIS CRUISE IS NOT TWO DAYS IN CUBA!! We spent a half day in Cuba (only Havana, because there is not a lot of time to go anywhere else) before the sun went ... Read More
We paid a small fortune for what was supposed to be a two-days-in-havana cruise. THIS CRUISE IS NOT TWO DAYS IN CUBA!! We spent a half day in Cuba (only Havana, because there is not a lot of time to go anywhere else) before the sun went down and it became too dark to see the sights. Day two is from midnight to 2:00am, which isn't a "day" at all. Very misleading Royal Caribbean! Havana walking tour was excellent and Cable beach in Nassau was picture perfect. This ship, however, was disappointing. It's small, old, and rundown. It is not a smooth sailing ship at all. You can feel every wave. The interior cabins are cramped and falling apart. The food was good at times in the sit down place, but inconsistent. The front of the restaurant is next to the very loud (and just as bad) karaoke lounge. Not a quiet dinner at all. We asked for a table in the back of the restaurant on the next night and ended up right over engine or something like that. It felt like riding in a buggy all night. The buffet was good for breakfast, but just so-so for dinner. We couldn't wait to get off this cruise and finally relax in Florida for a couple of nights before going home. I will spend my money elsewhere next time. To give credit where credit is due, we had no issues with the service. Staff was friendly and helpful. And they put the Browns game on the big screen, which was, by far, the best part of being stuck on that ship. Read Less
Sail Date December 2018
We specifically chose this cruise for the intinerary and the ability to visit Havana. Food was the worse we’ve had on RC, disgusting slop just thrown on a plate with zero thoughts of presentation. That first night was short rib with root ... Read More
We specifically chose this cruise for the intinerary and the ability to visit Havana. Food was the worse we’ve had on RC, disgusting slop just thrown on a plate with zero thoughts of presentation. That first night was short rib with root vegetables and I got one tiny root vegetable with the most crappiest piece of meat they could find. We were also placed in the back of the dining room right next to the kitchen opening so our chairs got budged every time some waiter came rushing over with their stacks of plates. Upkeep of the ship was terrible and we even got asked to leave our room for eight hours so they could fix some rust that was noticed by our steward. On an average day at least 50% of the stalls in the ladies bathrooms were closed for maintenance. Unfortunately due to the rust problem for the rest of the cruise our room smelt like chemicals. Really was disappointed, food would have been the saving grace if any of it was edible. Read Less
Sail Date November 2018
We chose this cruise solely because it was going to Havana. That being said we were pleasantly surprised at how nice a time we had aboard the Majesty of the Seas. Yes, it’s an older ship without all the bells & whistles of the ... Read More
We chose this cruise solely because it was going to Havana. That being said we were pleasantly surprised at how nice a time we had aboard the Majesty of the Seas. Yes, it’s an older ship without all the bells & whistles of the newer, larger ships but it is still well maintained from our point of view. The ocean view cabin was small but not unexpected but still plenty enough for two adults and small child for a 5 night cruise. Our cabin attendant Samuel took excellent care of the room and was very friendly. The Windjammer was smaller than other ships but still had decent food, the front was always crowded but we never had a problem finding a seat in the rear area. We ate there for breakfast and some lunches. We had the early seating in the Starlight dining room, our waiter Amine was awesome and always made sure my kiddo’s food came out quickly and his recommendations were always on point. The Thanksgiving Dinner served on Wednesday was excellent. Sorrento’s and Compass Cafe were the late night options with pizza, wraps, sandwiches, some desserts, etc. The entertainment was pretty decent with a comedian, singer, and magician as the headline shows along with the onboard entertainers that turned in some decent performances. The live acts that performed in other venues around the ship were all very good. My 6 year old had a fantastic time in Adventure Ocean, she truly loved the staff and went both in the morning and evening because she liked it so much. It was super clean, the staff was amazing, and they had theme nights which were a lot of fun. While we didn’t have a drink package the couple of times we did order a cocktail in Bolero’s and Schooner’s they were well made and quickly served. We did have the coffee punch card which we had purchased before on the Freedom-this time it didn’t work the same as only a small hot beverage was worth one punch and an iced beverage used up two punches. Minor issue but slightly misleading. The pools and hot tubs were decent, we used them every day and had no issues finding seating. The kids splash area and water slide was used daily by my little one. Embarkation at Port Everglades was a bit slower than usual, I chalk that up to the Cuban visa paperwork being reviewed. Key West disembarkation was very quick, we booked a trolley tour directly and not through the ship. Havana disembarkation took about 90 minutes to get off the ship the morning it docked in Havana so be aware of that when scheduling third party excursions the first day. After that it didn’t take more than 5 minutes entering or leaving the rest of the time we were in port. We booked a 3 hour tour through Old Car Tours which was excellent and the meet up point is a very short walk from the port. We spent the rest of the time wandering around on our own. Disembarkation at Port Everglades was very fast and efficient. All in all it was a very relaxing and enjoyable vacation. We would certainly do it again! Read Less
Sail Date November 2018
I have cruised with both Royal Caribbean and Carnival, and by far, you are treated better on Royal Caribbean than you are on Carnival. We also chose Royal Caribbean because their ships are amazing, luxurious and the overall experiences are ... Read More
I have cruised with both Royal Caribbean and Carnival, and by far, you are treated better on Royal Caribbean than you are on Carnival. We also chose Royal Caribbean because their ships are amazing, luxurious and the overall experiences are memorable. Although this has nothing to do with the cruise line, one thing I will not do is get another small room, I will stick to suites as you get your dollars worth. The food and dining with Royal is absolutely amazing. The food options are never ending, and the service during dining is absolutely on point as you are treated by staff who genuinely care and are happy to be there. The one things I would really like to see more on the smaller ships are 24 hour sodas, ice cream and pizza. A cruise is supposed to be memorable in every phase, so having these 24 hours just like the larger ships, would make a huge difference. Pretty basic to be the only things I would recommend Royal changing. Read Less
Sail Date October 2018
Overall our cruise was a fun 4 day getaway. Kudos to RCI for their smooth and fast embarkation and disembarkation during the entire cruise. At first I thought it was a fluke that it went so well, but as the cruise went on, it became ... Read More
Overall our cruise was a fun 4 day getaway. Kudos to RCI for their smooth and fast embarkation and disembarkation during the entire cruise. At first I thought it was a fluke that it went so well, but as the cruise went on, it became apparent that the process was well managed. Our cabins were ready before we finished lunch and when we got there, so were our bags. The Majesty is an old ship and shows signs of wear rust. We were in cabin # 8072, small but comfortable. Dining was typical cruise ship fair and though we rarely do buffets, the Windjammer was very good for breakfast and lunch. The main dining room was ok but portion sizes almost made you want to go for a snack later. We did not do any of the shows but the bands were pretty good. Our cabin attendant, John, was super and took great care of us. Key West was a great port but 4 hours didn't cut it. We did the the ships Old Town Trolly Tour, shore excursion and was worth the money, however, it didn't allow enough time to really see and enjoy all Key West has to offer. A visit to the Key Lime Pie Company is a must. Our day in Cuba was awesome. We were off the ship, through the Cadeca money exchange and in the plaza of the Convent of St. Francis of Asisi, across from the port with in 30 minutes. We booked a third party tour with Geikis of "Nosotros Cubaneamos". Our tour guide, Abdel, was awesome as was our driver and his 1955 Ford Ranch Wagon. On our nearly 7 hour tour, we were taken to several interesting sites and provided much history, particularly on the current conditions as well as the revolution. Our only regret is that because we arrived on a Monday and left before 9 PM, we didn't have an opportunity to see and hear any of the great music Cuba is known for. Last but not least, to dispel all the hype about how hard it is to travel to Cuba, I must say it was the easiest we've ever encountered. #1. With Regards to the "Guest certification for authorized US travel to Cuba" form, the average traveler should check box #2, and complete part B & C. #2. Currency, we found exchanging US currency to Euros before we left and then exchanging the euros for CUC's when we arrived gave us a bigger bang for our buck. However, some places, though not many, were happy to accept the US dollar. #3. Reentry to the US was a joke, we weren't even asked about declaring anything and had I known, I would have picked up some more Rum and Cigars :-) Read Less
Sail Date October 2018
My Sister-In-Law and I took this cruise because she's never been to Key West and neither of us have ever been to Cuba. This was her first RCCL cruise and my second. We were supposed to go on Empress of the Seas in September 2017 but ... Read More
My Sister-In-Law and I took this cruise because she's never been to Key West and neither of us have ever been to Cuba. This was her first RCCL cruise and my second. We were supposed to go on Empress of the Seas in September 2017 but due to the hurricanes, everything was cancelled. Worked out for the best! We had a great time! It was an easy taxi ride from TPA to the port terminal. We each had a 22" carry on roller bags and checked them in curbside. The line inside the building at 11:30am moved at a decent speed through security and then again while waiting to check in. We got our room/id cards and went directly on the ship. We opted not to get any drink or internet packages as we would be able to use wifi in Key West and then again once we were back in Tampa. Neither one of us are big drinkers. Also, reporting our every move to our friends and family was not a priority to us like it is to other people. We had a $25 credit and our first day at sea got us two drinks from the pool bar which ended up costing only 10 cents. LOL! My SIL said it was one of the best frozen margaritas she ever had and my pina colada was top notch. There was aways great music playing from both the live bands and also the dj. Majesty may be slightly older and a little smaller but she is extremely charming. We really enjoyed the fact that as a passenger, you don't feel lost in the crowd. On our cruise, there were less than 15 kids traveling. They were all very well behaved and we never saw one child or teen running around by themselves. Everywhere that we went on the ship was always clean. We found that the cabin attendants, waitstaff and bar waitstaff were the friendliest of all. Also, the girl in the perfume shop from South Africa (I forgot her name) was wonderful and would wave at us whenever she saw us outside the store. Entertainment: The comedians and the other guest entertainment was awesome. The ship's singers had wonderful voices and the dancers were very good. What drove me nuts was their costumes. It drove me batty seeing costumes that looked so cheaply made. To me that was a turn off that made the house entertainment sub par. It's just little things like the costumes that can bump it up to the next level if the looked like someone took the time to really design costumes that could compete with the newer ship entertainment. Dare I say they looked like hand me downs. Food: OMG the food. Windjammer has so many buffet choices daily. We had both breakfast and lunch there. Staff was great. Food was excellent. We opted to do little taster sizes and if we wanted more, we'd just go back. However, seeing people pile food a mile high not on one plate, but two, and just when you think that second plate was for someone else then to see both plates are for one person....and this was a lot of passengers, it kind of made us lose our appetite! Acting like they never ate before or as if the food would run out (which we know would never happen) was just insane. We opted for the 8pm sit down dinner in The Starlight. It was wonderful! We shared a table of 4 with an older couple from Tampa. We never felt boxed in or crowded. The appetizers, main course and desserts were heavenly! Our table was handled by Halyna and Lokhai. With my SIL being a very picky eater, they catered to her and she had nothing but the highest praise for both of them. She loved every dish that Halyna suggested. Lohkai always had hot tea ready for her right before the main course was served. We also saw them during breakfast and lunch and they always went out of their way to greet us and see how our day was going. I can see them both as section maitre'd. Room: See below. We had inside room #4011. Disembarkation/Embarkation Key West - Easy peasy. No waiting in line. When returning to the ship, they had freezing cold wet towels for every passenger. It felt so good! Key West - We were the only ship docked that day. It was awesome! No crowds and so easy to get around! We took the Conch Train tour. We didn't bother to get off at the Southernmost Point Buoy since there was a line so we took our picture from the train. LOL! We also walked around a little bit and saw the loose chickens and roosters. What a panic! Before going back on the ship, we each had a slice of Kermit's Key Lime pie. Sublime! It was soooo delish! Disembarkation/Embarkation Havana, Cuba - Easy peasy again! We had third party tours scheduled and so we were off the ship in record time. Customs took all but 3 minutes and the only line was for the currency exchange. Word to the wise, if you are exchanging USD to CUC, there is a 13% tax. If you have money to exchange back into USD, you get charged 13% again. I figured out exactly what everything was going to cost and then added USD $20 more to it. After our tour, getting lunch and drinks and getting souvenirs we had .05 CUC left. So we just went right through security, freezing cold towels waiting for returning passengers and no line to get back on. We returned around 6:30pm. Havana, Cuba - Wow is all I can say. We did a 3 hour Old Cars Havana tour with a driver and a guide. It was $120 CUC and well worth it! They were on time at 10am and we cruised around in a beautiful pink and cream 1956 Buick Special convertible. They took us everywhere and we learned so much. At one point they asked if we wanted to go to a cigar factory, which we didn't, and they adjusted the tour and took us around to different neighborhoods for more history. Be advised that when you go through tunnels, the gas/diesel fumes have no place to escape to so be prepared to hold your breath. We highly recommend getting a guide along with the driver for the extra $20CUC. Don't expect Club Med. This is a communist country. You will get a wake up call for sure. The majority of people only make $40-50 CUP a month. Yes, a month. But walking through the neighborhoods going back to the ship, we were stopped a few times by folks that in broken English thanked us for visiting because it means a lot to their economy and for people to see how the locals live. Lastly, make sure you bring toilet paper or toilet paper tablets with you because many of the bathrooms do not have paper. I did my research ahead of time and so we were prepared. Havana Lunch - I did not want to go to an over-hyped tourist trap. So I did my research and found Wanda's Cafe Bar on TripAdvisor. It's diagonal to La Floridita. Russ, the owner is awesome. He's originally from Toronto. He speaks English, Spanish, Italian and French. The drinks and food are not only priced beyond reasonable, they are so delicious too! My SIL had a mojito and couldn't contain herself it was so good. She ordered another one and savored it! I had a pina colada (without cinnamon) and it was delish! I also had a mango daiquiri and words cannot describe how wonderful it was. We also had The Cubano sandwich, at Russ's suggestion. It's Cuba meets Italy. His own recipe. Excellent. Everyone that came in ordered it so it has a fan base. We stayed at Wanda's Cafe Bar until 6:00pm or so (5 hours!) and we made new friends and had an awesome time. People from Scotland and Russ's friends from Cayman Islands that made a surprise visit. Disembarkation Tampa - Very easy. We opted to leave our bags in the hallway the night before. We walked off the ship after they announced our group and had no problems finding them in the terminal. Customs was very easy. All we had to declare was magnets LOL! Another word to the wise, don't book early flights if you are leaving the same day. We were lucky to arrive on time and the ship was cleared with no delays. But always be prepared just in case that doesn't happen. I booked our flight for a 3:50pm departure. We didn't have to rush and we had a nice tomato bisque lunch in terminal F as well as Starbucks before we boarded. All in all, yes, I know this was a long review, we had a great time. My final bill was $400 which included 2 t-shirts on the second to last day crazy sale, 2 room id neck holders, 2 RCCL water bottles, 4 drinks, 1 bag and the per person tips. We can't wait to go on another Royal Caribbean cruise. Read Less
Sail Date October 2018
The trip went smooth, especially with excursions. And the excursions were very organized and well worth the money. Second time cruising, different destinations. By chance both times on this same ship. This time we booked an inside cabin as ... Read More
The trip went smooth, especially with excursions. And the excursions were very organized and well worth the money. Second time cruising, different destinations. By chance both times on this same ship. This time we booked an inside cabin as we didn’t think the window cabin we had last time was worth extra money. Day stop at Havana was a smoothly run operation. Everything was clean. Cabin 2219 was noisy while the band played in the main area. Wouldn’t stay in this cabin again due to that. Last minute booking. Have found without excursions, our days aren’t as smooth. Great crew members as always. Getting VISAs on board for Cuba was a very simple, smooth process. Beautiful weather, and Hurricane Michael was the week prior. A little choppy seas the first night. But not bad. Smooth ocean the remainder of the time. But excursions, drink packages, Wi-Fi, etc prior to boarding. Read Less
Sail Date October 2018
We chose this cruise because it went to Cuba, a place we've always wanted to visit. We've been on over 30 cruises with all the major players (Carnvial, Princess, HAL, Norwegian). This was our 5th Royal Caribbean cruise. ... Read More
We chose this cruise because it went to Cuba, a place we've always wanted to visit. We've been on over 30 cruises with all the major players (Carnvial, Princess, HAL, Norwegian). This was our 5th Royal Caribbean cruise. Embarkation: Embarkation was pretty painless. The ship left at 4pm and we got to the port around noon which I think is one of the busiest times. There were a ton of agents checking people in so the line went really fast. I'd say the whole process from getting there to being on the ship took less than 30 minutes. Overall Ship: This ship is quite old and is showing its age. If you are used to the newer ships, the decor will probably not impress you. I'd describe the atmosphere as "90s Vegas hotel". Overall though, the public areas are nice. There aren't very many elevators and the ones that we're there were constantly closed for maintenance. So there was always a lot of waiting for the elevator and when you did get one, it was extremely crowded. We opted to take the stairs most of the time, but that's not an option for some. The pool area was typically pretty crowded, but we never had trouble finding a seat. Room: We had an interior stateroom. These are definitely the smallest rooms I've ever seen on a cruise ship. You basically just open the door and there's your bed. We didn't spend much time in the room so the size wasn't a big deal. The mattress and pillows were fine. I'd seen some other reviews saying the beds were hard or worn out, but that wasn't the case in our room. The shower curtain in our bathroom was kind of gross and we asked the steward if we could change it, which he promptly did. The water pressure was good and there was a handheld shower head. Dining: I wasn't expecting much in terms of dining on this cruise, but I have to say, they blew me away in this department. The food and service in the main dining room was excellent. There was a nice variety of options each night and everything was cooked very well. On the last night they also had free lobster which was awesome. I'd recommend eating lunch in the main dining room as there are a lot of excellent options and they have an amazing salad bar with all sorts of fancy ingredients (brie, figs, etc.). The Windjammer buffet was alright. I wasn't super impressed with the quality, but it was good for a quick bite. There was also a pizza place that was open late. To be honest, the pizza was pretty cardboard-ey, but it hits the spot when you have those late night cravings. Entertainment: I didn't experience much of the entertainment as my form of entertainment was constantly gorging myself with food each day. However, what I saw was quite good. There was a comedian one night who was very funny. There was also a singer who did impressions who was kind of corny but enjoyable. They had a nice amount of activities like trivia, bingo, etc, but I didn't participate much in them as it was a very short cruise so there was limited time. Ports: As I said before, the primary reason for this cruise was to visit Cuba. We booked our own tour guide rather than go with the ship's tour. Getting off the ship in Havana was actually a lot easier than I expected. The ship pulls right into town. You have to go through customs/passport control which is pretty basic. On the second day they didn't even check our passports. I'd highly recommend booking your own tour rather than going with the ship's tour. I'd heard from other passengers that ship's tour was kind of boring and you spend most of your time on a bus. Overall, Havana is very interesting city, and I'd definitely like to return to Cuba to see more. We also went to Cozumel which we've been to about a million times. We paid a package price for transportation and access to a beach (which was somewhat overpriced but hassle-free). We arrived in Cozumel quite late in the day (around 2pm) and didn't depart until 9pm. Many of the beach resorts close around 5pm or 6pm. So by the time we got off the ship and took a taxi to the beach it was already 3:45pm which didn't leave us much time at the beach. We did some snorkeling and had a good time, but keep in mind the beach's hours before you decide to pay to visit one. Overall: I will end with the point that the service is wonderful on this ship. The service is typically good on most of the cruises we've been on, but the waiters, stewards, and staff on this ship really shined. They were always smiling and sincerely cared about providing good service. Despite the old ship and the small rooms, I would highly recommend the Majesty especially if you want to visit Cuba. Read Less
Sail Date September 2018
The reason we book this cruise was for the Cuba stop. I have not sailed on a sovereign class ship in years and never sailed on majesty before. back in the 90s I had sailed on sovereign and monarch. I was pleasantly surprised the overall ... Read More
The reason we book this cruise was for the Cuba stop. I have not sailed on a sovereign class ship in years and never sailed on majesty before. back in the 90s I had sailed on sovereign and monarch. I was pleasantly surprised the overall look of such an old ship the staff was outstanding, service was great, the food was up to Royal Caribbean standards. The family enjoyed the highlight tour in Cuba we booked it through Royal Caribbean the exchange of money to the Cuban dollar was very easy at the port. For the folks that love the straw market in Nassau they have a market like that in Cuba not far from the ship you can get everything from shot glasses and magnets to Cuban rum and cigars. Leaving the ship in Cuba is not like the other Caribbean stops you have to go through a very official customs process. They stamp your passport in the visa section and taking your picture the total process time was about 45 minutes. From leaving the ship till we got to the excursion check in that time also included exchanging US dollars to Cuban dollars. Read Less
Sail Date August 2018
My family has been consistently traveling with Carnival Cruise Lines since it was always more affordable traveling with 4 boys. We decided to take advantage of the Royal Caribbean Cruise (RC) to Havana, Cuba. Although a little more ... Read More
My family has been consistently traveling with Carnival Cruise Lines since it was always more affordable traveling with 4 boys. We decided to take advantage of the Royal Caribbean Cruise (RC) to Havana, Cuba. Although a little more expensive than our previous cruise adventures we quickly began to realize the advantages that RC provided. The first thing we always always do is head to the buffett and inspect the layout with our eyes and our mouths. We immediately realized the choices and the more importantly the quality of the food already surpassed that of other cruise lines we have been on (Not just Carnival). I can’t begin to describe the crew members at the Windjammer Cafe. I was completely impressed with the happy faces and professionalism from everyone. If you walked in with a confused look on your face on what to do someone would approach you and walk you through the buffet selection. There were definitely more selection of various foods to choose from. I actually sampled small portions of each station and did not duplicate once over the 4 days I travelled. The crew members were very friendly and always ready to help or provide assistance with anything we needed. Other details we appreciated was the spacious, bright dining area, buffet and poolside areas. Overall we were pleased with the Majesty of the Seas for being one of the older ships in RC fleet. My wife and I had accidentally wondered into the Viking Crown Lounge (Deck 14) when we first boarded and one of the passengers made it clear we were in the wrong area. Vernon came out of no where and greeted us and made us feel welcome. Vernon was the coordinator for the Viking Crown Lounge and explained the amenities and how we could benefit from accumulated cruise credits and the perks that come with them (Similar to Carnival Cruise credit rewards). Because of Vernon turning around an almost bitter situation, when we came across the “Book your next Cruise” center, we went on to take advantage of booking our Alaska 7 day cruise for next May. Our cabin was smaller than anticipated and did not have adequate space for our luggage. We had to open our luggage on the floor and live out of that. Carnival has a laundry room that provides irons but there was no such amenity on the Majesty. I had to pay for my shirts top be pressed. (Not a big deal). Our room steward was very friendly and made sure to keep our room clean and fresh. Whatever we needed he was very accommodating and made sure we didn’t haven any issues. If you can I highly recommend staying away from Deck 2 forward cabins (We were in cabin 2615) if you are an early to bed person. We were a couple decks below the main atrium floor (Centrum). Around 9pm there was extremely loud stomping and noise above us as happy passengers were learning to line dance or learning the basic latin dance steps. This kept us up for a couple hours. Instead of complaining we decided to go up and join in the fun, which we definitely did not regret. Of all the bars we frequented our favorite was Boleros because most of the time it was quiet and relaxing and gave us the opportunity to get more acquainted with Jack and Phillip. Both bar tenders worked as a team and made our drinks on point. It was great because we knew we could always head to Boleros to get away from all the excitement and activities for nice quiet time to relax and have one on one conversations. My wife got her hair braided for $5 at the onboard spa, which according to her was unheard of because she expected to pay 5 times that amount. She was very pleased with this. So much so that I decided to get the traditional manicure (A first for me). That came out to $34 but my wife thought that was a bit pricy. Overall we did enjoy these services from the Spa staff. Our dining experience was absolutely incredible. Table 460 - Selvino and Huijuan Wei (Angela) were magnificent. They went into detail describing the menu items and actually provided the best meals to pair with the wines we brought onboard. Paying attention to detail and taking a dining experience to the next level was demonstrated when Selvino recommended the Tiger Shrimp dinner then went on to explain the reason the shrimp is not de shelled was in order to infuse the flavors from the bitter sauce. Selvino completely surprised me when he came back and with knife and fork de shelled each and every shrimp for me. THAT went above and beyond his pay grade and spoke volumes to his experience. Huijuan stood by our table and made sure nobody’s glass was empty and efficiently removed our plates without disturbing us. Chorus Line The entertainment was so great with the singers and dancers belting out songs from the 70s and 80s brining back memories of songs and times remembered way back when. Finally, the comedian AJ was the high light of the evening. We could not stop laughing as he started his jokes engaging the audience and throwing not only himself under the bus but graciously included his beautiful wife in his dialogue which was great clean amusement. We first got a taste of his PG rated session where he brought old and young guests on stage and playfully had them dancing and gyrating to everyone’s amusement. His adult rated show we thought would be full of vulgar, rude language or passenger bashing attacks but AJ came out shining like a super star with his slap stick, impromptu comedy. He was able to make use all laugh without bringing politics insults or any kind of profiling to make the audience give him a standing ovation. My wife and I were so excited to learn we were on the same deck as AJ and although I did not want to bother approaching him and getting into his space I had to tell him how genuine he was. He was very approachable and we actually struck up a conversation which I did not expect. Majesty of the Seas, I have to say overall on a scale from 1-10, we give you 10+ because of the small details I mentioned above. We are now converts to RC and are now looking forward to quickly racking up our points so we can go back to the Viking Crown Lounge and actually greet new members to RC with welcoming arms and tell them all the benefits there are to experience on Royal Caribbean Cruise. Read Less
Sail Date August 2018
The ship is an old piece of scrap as it was built in 1991. If you go because of the ports of call then you won't have a problem, other avoid this ship like the plague. It started with a shower leaking on the side and hot water in ... Read More
The ship is an old piece of scrap as it was built in 1991. If you go because of the ports of call then you won't have a problem, other avoid this ship like the plague. It started with a shower leaking on the side and hot water in the shower, The water on the shower and sink was hot or hotter ( no cold water), the safe combination worked intermittently, the elevators broke frequently or they don't work at all, washrooms that are closed due to breaking. So be prepared to have non working toilets and odors in your room. The electrical plug was not working properly. It is a wreck of a ship. They changed our sitting for dinner without our knowledge or approval from 8:00PM to 5:30PM. So on the ports of call we had to make a choice to spend extra hours to visit or come back to the boat to have our dinner. When we complained they told us that the late seating is all booked. The cruse line corporate offices don't seem to give a damn about their clients so do not expect any service from them. There is always money grabs such as a $75.00 per person visa for Cuba, $14,00 cocktails with a 25% tip which you can't take off the bill at the end of the cruise.. Overall this ship should be in a scrapyard but given that probably the ship has been paid already by corporate they are still keeping it going despite its shortcomings. So buyer be aware!!!!! Read Less
Sail Date August 2018
My sister booked the cruise but once onboard we were forced to buy 2 drinks packages which was most unjust as I personnally dont drink much liquid. It cost us $100 dollars for nothing. The alcohol drinks package was $370 per person and we ... Read More
My sister booked the cruise but once onboard we were forced to buy 2 drinks packages which was most unjust as I personnally dont drink much liquid. It cost us $100 dollars for nothing. The alcohol drinks package was $370 per person and we were charged $100 dollars for cokes or other fizzy drinks but no water for two people which we never used. The ship is a little tired but the staff were amazing. The cabins were clean but a bit small. There is plenty to do and the entertainments manager was excellent. Any advice for disembarkation is keep your cases with you and you can leave first. We waited 3 hours to get off the ship. Not a good ending to an otherwise not bad trip. Would i use Royal Caribbean again!! Only if they change their drinks packages and advise you that if you dont keep your luggage with you then you will have a long wait to get off the ship Read Less
Sail Date August 2018
i have never in my life experienced such an outstanding crew aboard any ship as I have on the Majesty of the Seas this week. every single person was so polite, warm, welcoming and helpful. the ship looks great for its age, the cabins were ... Read More
i have never in my life experienced such an outstanding crew aboard any ship as I have on the Majesty of the Seas this week. every single person was so polite, warm, welcoming and helpful. the ship looks great for its age, the cabins were definitely small but completely manageable if you stay clean and organized throughout the trip, the food options in the buffet were awesome and the main dining room was simply great. the shows on board were a bit lame and cheesy apart from the late night comedian michele balan. havana was insanely cool and cozumel was a bit of a let down but mainly my fault because i was going for crystal clear waters and tropical fish vibes without realizing i was there during "seaweed season" so the water was mehh. but then again i do live in clearwater beach so my standards are relatively high. what was a mehh beach experience for me might very well be a mesmerizing beach experience for some. finding a place on the upper deck to tan in the early afternoon was near impossible. there are signs about not leaving your towel places to reserve your spot but its definitely still a thing. at one point i contemplated throwing some absent person's towel overboard and just playing dumb when they eventually came back. worth a thought! Read Less
Sail Date August 2018
It is a very old, tired ship. We have cruised a lot over the last 10 years (primarily Celebrity & Carnival) and this was the worst cruise we have ever done. It was a family reunion and we wanted it to be special but the food was ... Read More
It is a very old, tired ship. We have cruised a lot over the last 10 years (primarily Celebrity & Carnival) and this was the worst cruise we have ever done. It was a family reunion and we wanted it to be special but the food was bland, the entertainment was poor (especially the kid's entertainment which was almost non existent) and the waiters seemed very stressed and also ill informed about wine. Took them over 5 minutes in the dining room to search for & find a wine list. They wanted us to order wine without knowing what we would get. They just wanted us to order "red" or "white". The excursion in Havana that we had booked several weeks ahead of time was a complete waste time & money. We booked the extended tour of 5 hours which should have included a one hour shopping trip to a market where we had planned to shop for souvenirs with our two granddaughters. The shopping trip was eliminated and not replaced with anything else. The "5 hour trip " started at 10 a.m. and finished at 1.38 p.m. with the tour guide promising to show us an area for shopping for souvenirs as she led other members of our tour group to a restaurant she had persuaded them to eat at. We walked through the back streets in the searing heat for over 10 minutes away from the ship with no sign of shops so, as there were no opportunities to shop where we were being led & several of our party were retirees, we decided to turn around & struggled back to the ship. Our souvenirs of Cuba had to be purchased at the very limited shops in the cruise terminal. All we saw of Havana was a couple of forts and two drink stands by the side of the road and a cemetery. The tour description in the Royal Caribbean literature bore no resemblance to where we were taken on the actual tour. To add insult to injury, when we returned to the ship, on the RC television channel this excursion was still being advertised as per the RC literature (including the opportunity to shop which in actual fact never materialized. Disembarkation was a shambles. We were left in the theatre with no cruise member present to give us information as to how and when to leave the ship. After sitting in the theater with other guests for over half an hour awaiting being called to leave, we finally took matters into our own hands and joined the line leaving the ship. In conversation with other guests, they all appeared to do the same thing because of lack of Royal Caribbean direction. This was first cruise with Royal Caribbean and our last. Read Less
Sail Date July 2018
Family cruise for my parents 60th Anniversary and my mother’s 80th birthday. Only thing good was the dining room wait staff. Rooms were beyond tiny, water in rooms was brown. (Several people were complaining) we had 4 rooms. Food in the ... Read More
Family cruise for my parents 60th Anniversary and my mother’s 80th birthday. Only thing good was the dining room wait staff. Rooms were beyond tiny, water in rooms was brown. (Several people were complaining) we had 4 rooms. Food in the cafe was mediocre. Dining room food for galley tour was amazing. Singers and dancers STUNK, I actually think my daughters middle school has better. Headliners were great. Ship is basically a floating tin can and should be retired. And not for nothing but if the lady at the cafe entranced said washie washie to me one more time, things were going to get real. I’m not a child To bad the lighting that struck the ship is only a fix and not s permanent retirement for the old bag. First time cruisers I guess it’s ok., but to those of us whom it is not........... Read Less
Sail Date July 2018
This was a Family Reunion Cruise,I had no say so on cruise line,nor ship,I have travelled several times with Royal Caribbean,seems as if the service is getting worse,not better.The Cabin was kept neat and clean at all times,but you could ... Read More
This was a Family Reunion Cruise,I had no say so on cruise line,nor ship,I have travelled several times with Royal Caribbean,seems as if the service is getting worse,not better.The Cabin was kept neat and clean at all times,but you could barely turn around in the cabin,It was so small.The Dining Room staff was superb and Food was Delicious.The Menu could have had more choices,especially on Dress up nite.The Water in The Cabin was Yellow like Urine,You could not even brush your Teeth or wash your face,unless you had bottled water.I have never seen anything like this before .Some of the cabins of other relatives and Friends,They had oceanview Cabins, but they could not even open the curtains,because people would stare in their windows,some even left beer bottles on the window seal(we have pictures),we went to see a show,when we got there,the show time was changed to two hours later,very disappointing. Read Less
Sail Date July 2018
Majesty of the Seas Ratings
Category Editor Member
Cabins 3.0 3.6
Dining 3.0 3.9
Entertainment 3.0 3.7
Public Rooms 3.0 4.0
Fitness Recreation 3.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.8
Enrichment 2.0 3.5
Service 4.0 4.3
Value For Money 3.0 3.8
Rates 3.0 4.3

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