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7 Helpful Votes
Sail Date: June 2017
We boarded the ship in Dubai. We had a mini-suite on the 11th floor (Baja Deck) and it was spacious and very comfortable. We had anytime dining and the food in the main dining room was average at best. We ate at Harmony specialty ... Read More
We boarded the ship in Dubai. We had a mini-suite on the 11th floor (Baja Deck) and it was spacious and very comfortable. We had anytime dining and the food in the main dining room was average at best. We ate at Harmony specialty restaurant and that was a big mistake. I usually enjoy Chinese food but I didn't like Harmony food at all. While the service was excellent, the food was barely edible. We also ate at the steakhouse (The Grill) and the food there was very good. I had the lamb chops and my husband had the rib eye--both were really good. Since we were never able to get a seat in the showroom, I can't comment on the entertainment. We went 1 hr. before the show but there were no available seats left. Princess needs to deal with that problem because many people were complaining about not being able to see a show for the entire cruise. All of our excursions were from the ship. They were well organized and interesting. The guides spoke fairly good English. Service throughout the cruise was excellent. Embarkation and disembarkation were smooth and efficient. I'm not sure if I would choose to go on the Majestic again. I enjoyed the cruise but I think other Princess ships are superior. Read Less
21 Helpful Votes
Sail Date: June 2017
We chose this ship due to it being brand new, and destinations we had not seen before. It was a big let-down. The list of faults is long. The food was average, and cold The Casino has no bar The Vista Lounge has no bar or decent ... Read More
We chose this ship due to it being brand new, and destinations we had not seen before. It was a big let-down. The list of faults is long. The food was average, and cold The Casino has no bar The Vista Lounge has no bar or decent dance floor The elevators were extremely hot The Internet Cafe has a total of TWO terminals, and shares its space with the Library (more like a bookshelf) The Piazza was the venue for dancing lessons and loud bands because there is nowhere else to conduct these events Balcony cabins did not even have a small table or extra chair as has been the case with every other Princess ship Service in dining rooms and buffet was the slowest we have ever experienced. Staff were not cheerful Many tours were well below standard. Poor communication re onshore shuttles and options. There are many more negatives, but I am sure you get the general idea Read Less
52 Helpful Votes
Sail Date: June 2017
We are 'elite' rating and have travelled on many Princess ships. We were happy until now. Here is our summary, first the good part: food as good, piazza is lovely, lots of things similar to other Princess ships. But here is the ... Read More
We are 'elite' rating and have travelled on many Princess ships. We were happy until now. Here is our summary, first the good part: food as good, piazza is lovely, lots of things similar to other Princess ships. But here is the bad part: cabin seemed smaller, 17th deck walking track is user unfriendly as you just cannot keep walking but have to enter the basketball court and exit on each walking round (strange design), walking track is dangerous when wet (I fell), definately do not board this ship if you want to smoke! The smoking area on the 17th deck is totally exposed to wild sea weather. Assuming you were indeed able to light your cigarette be careful as the ash flies around in the strong sea winds and may burn holes into your clothes. But if it rains just forget smoking alltogether as there is no rain protection at all.The seats could be easily dried with a towel when the rain stops, but you will have to do this yourself most likely. Could not see staff there for some time after the ra I n stopped. Not enough ashtrays and small tables but after Kuala Lumpur more ashtrays arrived. One more thing. Why on earth would Princess enter an Indian port (Cochin)??? Getting the visas was a challenge and extremely expensive ($A200 per person for us). Add to that the immigration entry fiasco on the day of our arrival in Cochin (it took almost 2 hours to go ashore!) and one wonders why an experienced cruise line would punish their passengers with this? So, to sum up, do not book this ship if you smoke or enjouy doing your rounds on a walking deck. How will the Chinese/Asian customers (who tend to smoke a lot?) Cope with this ship? What kind of ship design/market research people does Princess hire? Read Less
19 Helpful Votes
Sail Date: June 2017
we chose this cruise as it was a new ship and wanted to try Princess cruising. we chose the wrong ship for the Princess experience. our cabin was good (mini-suite), but every time it rained, the balcony was flooded and took quite a long ... Read More
we chose this cruise as it was a new ship and wanted to try Princess cruising. we chose the wrong ship for the Princess experience. our cabin was good (mini-suite), but every time it rained, the balcony was flooded and took quite a long time to empty - no drainage - therefore there was already signs of rusting on the paintwork. the ship is lovely, but poorly set out. no quiet bar areas with just light music to sit and enjoy. all areas very open and noisy. the buffet had good choice of food, but never hot. always luke warm!. anytime dining completely separate to seated dining, felt like second class passengers! food just so so! again always warm not hot!!! Alfredo's (pizza/pasta) was excellent, soup delicious & hot, pizzas wonderful. Crown Grill also delicious, but noisy as it is open to their bar area. the crew on the whole were excellent. found the chinese crew not so, didn't seem happy to be on the ship. the cruise director should go back to cruise directors school, he and his group were boring. the casino area and so called VIP gaming lounges always smelt of cigarettes as you were allowed to smoke in them. phew!!!!! the tours were expensive and poorly organised, ending up cancelling 2 of ours. not enough time in most ports! and why oh why would the crew be sanding back the varnished outside stairs and re varnishing when ship only 3 months old?? so ship always smelt of varnish or paint - again phew!!!! photographers took boring photos, same ole poses...they need to try modernising their sittings and take better photos. although we had a good cruise and relaxed and enjoyed our holiday, this has put us off doing another Princess cruise. definitely enjoyed Holland America & Canrival cruises more. I dont think building a ship for a specific market (Chinese) has worked! and to cap it off most of the cruise half of the public toilets were out of order! Read Less
36 Helpful Votes
Sail Date: June 2017
As cruise addicts we were alerted to the fact that Princess was about to send a new cruise ship to be stationed at Shanghai for cruises around the Asian region. The ship was launched in April 2017 and after undertaking a number of short ... Read More
As cruise addicts we were alerted to the fact that Princess was about to send a new cruise ship to be stationed at Shanghai for cruises around the Asian region. The ship was launched in April 2017 and after undertaking a number of short cruises in the Mediterranean was then repositioned to the Far East. The inaugural Asian cruise was for 21 days duration commencing at Singapore on 18 June and visiting the following ports : Laem Chabang (Bangkok), Ho Chi Minh City (Saigon), Xiamen (China), Hong Kong, Keelung (Taipei), Yokohama (Tokyo), Osaka and ending at Shanghai and provided an excellent overview of this part of the world. As I was an "Elite" member of Princess' Captain's Circle (membership of which requires you to have completed 15 cruises with Princess or sailed 150 days with them) priority embarkation was one of the benefits and resulted in very quick entry to the ship. Not sure how the other 3000 odd passengers fared. When you view the vessel from the terminal you are somewhat amazed at its sheer size. The ship is approx 144000 tonnes and has 19 decks. On entering the ship you are security checked in and then given directions as to where your stateroom is located. We had booked a twin bedded Premium Deluxe Balcony (M202) which was a little larger than the normal balcony stateroom. The bedroom area was quite roomy and a welcome innovation was the open wardrobe area which meant that you didn't have the normal doors colliding with the bathroom area as is so common on other ships. It also made access so much easier. The bathroom whilst quite attractive in design was fairly small but well designed for the space available. It could probably have done with more room on the vanity and the shower enclosure was relatively small. The balcony was the biggest let down in being the smallest we have ever experienced and with both of us it was a pretty tight squeeze.There was a reasonably sized writing table and a 2 seater sofa and overall it was quite pleasant. The ship is quite vast and it takes some time to fully explore its many venues. As we had a stateroom at the very front of the ship we had to walk the entire length of the ship to catch the lift to the main dining room - no worries about putting on extra calories with this arrangement !! The atrium is the showpiece and it was stunning in respect of both layout and design and regularly featured a very talented rock band and dancing lessons which were enthusiastically taken up by a good number of passengers. There are numerous lounges, some more attractive than others with cocktails costing around US$7 plus 15% service charge. A number of entertainers performed at these venues. There is a quite extensive shopping mall essentially given over to high end products and little else. One had to wonder just how much business they were doing given that every time we passed by there was no customers to be seen. It seems they have lost the plot in not having some more general type shopping. Perhaps they are keeping in mind that the ship is to be based in Shanghai with a significant number of future passengers being Chinese who seem rather keen on "brand" merchandise !! The International Market Place is the main day eating venue with a most attractive interior and serving a considerable range of food. It is set up so that you have a number of aisles flowing off the main walking area which you can wander down and choose what you would like. Our experience was that its sheer size led to considerable walking through the various food stations which stretched out around half the length of the ship. The food on offer was quite varied and its quality was good to very good. We opted for traditional dining which meant dinner at 8.15pm in the Allegro Dining Room. The waiters were excellent with the food again being good to very good with the very occasional meal being excellent. Overall the menu gave a good range of choice. One particular disappointment after being promoted as the meal of the evening was the Chicken and Leek Pie apparently designed by Curtis Stone. A number of people on our table opted to have it and were more than a little disappointed with the contents swimming in thin liquid and the pie being covered in a slab of pastry which was supposed to be puff pastry and was more like a piece of cardboard. Not sure if Curtis Stone would have been too impressed with this interpretation of his work. On the other hand they served Lobster with Prawn dinner which was brilliant. As a treat we dined at the Crown Grill and indulged in Rib Eye Steak - both the food and the service was excellent but the venue itself lacks any real design creating a "speciality restaurant" ambience and is open to the atrium area and when the rock band is performing your communication with the waiter becomes more than a little frustrating. The surcharge to eat here is $US29 pp. We also opted to dine at the much promoted La Mer French Restaurant. Again the venue was open to the atrium and the same situation arose in attempting to talk to the waiter. Here the food was a complete let down and the surcharge of US$35 was not warranted. The plus was the waiter (Milos) who was excellent in explaining the menu and his service despite the background noise. In our view it needs a complete rethink - the food needs to be much better quality and the noise factor needs to be urgently addressed - not in our view a speciality restaurant warranting a surcharge. The International Cafe is where you can have a coffee, tea etc., for a surcharge around $US3.50 and you can also have a free cake or small savoury item - a good area for morning or afternoon coffee. Whilst we didn't utilise it the ship has a dim sum and lobster bar where you can select from a limited menu and depending on your choice usually costs around $US6. There is also an ice cream counter which is free. The ship has a very well equipped gym and spa facilities. There are two main swimming pools which in our view are somewhat small given the fact that the ship is catering for 3500 passengers. The plus is that at no time did we experience any difficulty in finding a vacant sun lounge or deck chair. There are numerous areas around the outside of the ship where you can relax. Not sure who designed the internet/ library room which was totally inadequate in both size and content. The use of the internet at sea is very hit and miss and quite frankly costly. If it is not urgent you are better off popping into Starbucks at each port. The only advantage was that we had a credit of 500 minutes due to our "Elite" status which was quickly used trying to establish a connection and then retaining it. One of the main concerns is the ongoing customs/ immigration activities at every port which consumes so much time and consequently cuts into the time available at each port. Given that the ship is usually only in port for around 6 to 7 hours it borders on massive overkill. On boarding in Singapore you are photographed and fingerprinted and on check in issued with a photo ID. Every time you leave the ship you are checked out visually and the same applies on embarkation. Additional costs to the cruise fare need to be given some thought as they can quickly amount to a sizeable sum. Gratuities at $US13.50 per day per person amounted to US$ 560. We are both quite generous generally but the ever upping of gratuities has reached a quite unrealistic level. There is also a 15% surcharge on all drinks and over 21 days can be a considerable amount. Overall a very pleasant ship with some quite attractive design and with generally excellent service from the crew. Suspect the food could have been better on occasion but generally acceptable. Read Less
7 Helpful Votes
Sail Date: June 2017
The region was new for my wife and I and with this being a new ship, it made it an attractive choice. It is a nice ship that was built specifically for the Asian/Chinese market. All signage is in English and Cantonese, and motif along same ... Read More
The region was new for my wife and I and with this being a new ship, it made it an attractive choice. It is a nice ship that was built specifically for the Asian/Chinese market. All signage is in English and Cantonese, and motif along same lines. We has sailed its sister ship Royal Princess and liked that one more. The size of this ship restricted its ability to use some ports and terminals closer to the major cities thus creating lengthy drives for excursions on this itinerary. Since the Majestic will now be based in Shanghai for next 8-9 months, we don't know if it will sail the same ports and have same docking locations. All in all we had a good time and enjoyed the facilities this ship had to offer. One major issue we had on this cruise is lack of orderly process for immigration clearance. There were no officers monitoring people arriving at scheduled times. This resulted a waiting in line for 1.5 hours to complete a 2-3 minute clearance by South Korean officials. Read Less
25 Helpful Votes
Sail Date: June 2017
I can't understand the negative reviews. I usually don't write reviews but had to give our opinion. Six of us,3 couples,got on the Majestic Princess at Singapore on 18th.June 2017 for 21 night cruise..We've done lots of ... Read More
I can't understand the negative reviews. I usually don't write reviews but had to give our opinion. Six of us,3 couples,got on the Majestic Princess at Singapore on 18th.June 2017 for 21 night cruise..We've done lots of cruises (23 for my wife & I) but this was a special cruise. We like band music & dancing and we've decided that Princess has the best bands of any cruise line.Over the 3 weeks on board we enjoyed 4 different bands. Happy hours with band music were a highlight. We had early dining in the Symphony dining room and our waiter Erasto & his assistant Danny were wonderful ( 10/10). Food in the dining room was excellent & so was the Marketplace with a big variety of dishes and many Asian fruits that were new to us & that we enjoyed. We had a balcony cabin & our room steward Rodrigo was also excellent anything we required was granted. We attended trivia competitions and fun live TV husband/wife quiz shows, bingo and dancing, port information talks etc. Theatre shows were very good particularly Nat King Cole, Johnny Cash impersonators, the Blues Brothers, a fabulous violinist, a Canadian comedian, song/dance shows were all very good. A few minor complaints: only two computers is insufficient in the Internet room (however I have to admit I got on immediately the 3 times I used them). I'd like the shops to sell some cheaper items as well as the high end brands. Shop prices seemed to be cheaper than a Duty Free store we visited in our Incheon excursion. I was glad to see Princess implement the idea of a different colour carpet on each side of the ship's stateroom hallways. ( I've always wanted this & in future a pattern pointing forward would be even better). Cabin was a little smaller than usual but nothing to complain about. Our safe was not working properly & our room steward arranged repairs & the repairman decided to replace the safe all within a short time. Of the 23 cruises we've been on my wife & I rated this cruise in the top three. Read Less
5 Helpful Votes
Sail Date: February 2018
I chose this cruise from COSTCO as i trust Costco for most major purchases. My wife and I had been thinking about a cruise for some time. This cruise was visiting many countries we wanted to see; Shanghai, Hong kong, Japan, Vietnam, South ... Read More
I chose this cruise from COSTCO as i trust Costco for most major purchases. My wife and I had been thinking about a cruise for some time. This cruise was visiting many countries we wanted to see; Shanghai, Hong kong, Japan, Vietnam, South Korea, Thailand and Singapore. Boarding was very time consuming, about 2 hours, long queues. After a day at sea I got a really bad sore throat like swallowing a razor, in the morning it was not too bad but by late afternoon I was taking 3 advils at a time for the pain, this lasted until we deboarded finally, a day later i was okay. went to their medical but they wanted 95 bucks just for initial consultation, so i just put up with it. i never found out the cause, it was not a virus. Their restaurants wanted 29 bucks a head for speciality dining, like a steak or something, which i thought was way over priced considering we paid for meals. I read somewhere else, someone saying their food quality was equivalent to Mall court food - this is a good assessment. Staff were friendly and helpful. getting off at the ports was time consuming, the first port was Hakata in Japan, lots of pshing and shoving by guests to get off, i had one british woman try to climb over me and my backpack in the queue. typical of british women. i’d say the guests were 60% Aussie/NZ, 25% UK, 10% Asian and 5% USA. Cabins were nice but very small, bathroom were a total squeeze. Read Less
5 Helpful Votes
Sail Date: March 2018
We`ve previously done small ships. Our last cruise was a Clipper ship with a very small number of passengers, so this was a new experience for us. Loved it. Great value for money. We chose it for the itinerary which was amazing. We were ... Read More
We`ve previously done small ships. Our last cruise was a Clipper ship with a very small number of passengers, so this was a new experience for us. Loved it. Great value for money. We chose it for the itinerary which was amazing. We were up early and went to bed late every day.....we didn`t want to miss a thing. OK the embarkation at Singapore was slow but the queue kept moving and once on board our cases were waiting and we were unpacked and in the bar by 5pm Loved our room, loads of storage and huge comfortable bed. Efficient shower and facilities. Balcony was big enough for 2, although we didn`t use it much, but view from picture window was fantastic. Market place buffet food was good but locations of items was muddled. Not always easy to find what you wanted. Waiter service dining room food was very good, with varied choices, both for breakfast and in the evening. We had free dining as we were happy to eat after 8pm. The Italian restaurant was very good, and we had lunch here several times. Coffee, cake, sandwiches and pies were always available from the excellent Atrium Bistro. Always got a seat in the theatre. Artists were varied and entertaining with some production shows. Talks didn`t tempt us but we found the Destination Presentations by Hutch really helpful and interesting. Dance area in the centre of the Atrium was small but people seemed to manage. Very, very impressed with excellent level of service throughout the ship in every department. It really seemed a happy ship. We bought the full drinks package and probably broke even. It was just so nice and relaxed to try new drinks, and great fun trying the extensive range of cocktails during our days at sea. It was a nuisance looking for sun beds without a towel or a book on them. Some remained like this for hours. Needs to be policed more. Love, love loved the cinema under the stars with pop corn and as the evening cooled we were given blankets. As we traveled north and the weather was colder there were other options to watch films including the TV in our room. Photographers took your photo at every opportunity(though we dodged most of these)and it was easy to view at them on their computer screen. We booked the studio and had a private sitting. Thrilled with just one perfect photo of the two of us. Appreciated our homework(all the visa and immigration paperwork on the bed most evenings) Some ports we did our own thing, but in Sth Korea and Japan we booked the full day tour with English guide. These tours were brilliant. Please note :-Some ports are a long way from the desirable destination. Varied reports on which was cheapest/ easiest....... either booking your own taxi or paying for the ship transfer. We disembarked early in Shanghai and booked our own taxi but beware you need to write down your destination in Chinese! The ship does not have currency exchange and the currency exchange at the port always had a massive queue. No time if you are booked on a tour. Bring the local currency with you. China does NOT accept Visa and we wasted 2 hours of our precious time looking for an ATM that would accept our card. Favorite thing:-level of service, lovely people we met and the surprise birthday card and balloons. Favorite destination - surprisingly Sth Korea Least impressed - out of order public toilets on board. Bonus - All our visa, immigration forms and other paper work was so easy thanks to you. Read Less
10 Helpful Votes
Sail Date: August 2018
We did a few cruises, and loved the last one on the Diamond Princess from Sydney to Singapore, it was civilised, well organised, with amazing entertainment and great service, several different outdoor areas to relaxed and unwind but also ... Read More
We did a few cruises, and loved the last one on the Diamond Princess from Sydney to Singapore, it was civilised, well organised, with amazing entertainment and great service, several different outdoor areas to relaxed and unwind but also several areas to appreciate music and entertainers in the evening and to dance if we wanted. None of this was the case on the Majestic Princess ! I don't know if it is still in the teething process, but nothing was clear, the plan of the ship doesn't make sense (one big outdoor area with two small pools, 6 small spa pools (one not working as a spa) for 3000 passengers !! One undercover indoor pool area with strong chlorine smell, which was supposed to be a fun hollywood disco at night, but which was empty after 5.00 pm. No deck in the front of the ship. No real promenade deck (just tow decks on level 7 on both side of the Atrium with 10 chairs). And only one dancing area in the very public and opened atrium. A big shopping area (which was described as the biggest department store at sea !!) with 3 shops (one jewellery and leather, one perfume and one very sad clothes shop with a poor range of polo shirts for men and stretch cotton dresses for women) ! A casino (which again was supposed to be one of the biggest at sea) which was cut in one third to create an extra bar (the Crooners). The nightmare started at boarding in Shanghai : 4.5 hours standing in a queue for boarding, part of it in full sun, no seats, no water, no explanation of what was going on !!! We had a mini suite, which although slightly smaller then the Diamond, are a good size. But it was smelly and not clean (clamps of hair on the balcony, blood stains on the curtains..) We understood later that the ship was delayed on her arrival to Shanghai, and that is where most of these problems were coming from, however no one was there to explain and apologise ! After initial disappointment, we decided to make the best out of it, and remain positive. However disorganisation kept on bothering us : The second night we had to wait over half an hour for a table in the Concerto restaurant (and we were anytime dining), and again 3 days later. Most of the nights half of the wine were not available from the wine list (the waiters were very apologetic and had an exhaustive hand written list of the wine which were no more available (our main waiter told us that it would get better after Brisbane which was 2 days before our arrival. And worse of all, you had to queue for almost everything (a free seat around the pool, a free seat on the decks bellow, a free seat in the atrium cafe, a drink at most of the bars, a waiter to pass by...) The service was mostly pleasant, but they certainly did lack numbers. We understood that this ship was created to cater for the Asian market, and we knew it when we booked. We liked the idea of the Karaoke rooms (which were cancelled when we arrived) we like the idea of the juice bar and the dim sim and dumpling bars (which were cancelled). I have the feeling that the marketing team got overwhelmed by the change in the client target (more than 80 % of the clientele was from Australia, New Zealand or North America !) and tried to patch where and however they could. If you add to this that the entertainment was poor : Same three groups over and over from one side of the boat to the other. One really good show in 22 days. And the same entertainer for the whole trip in most of the bar. Day entertainment was equally poor if you compare it to the entertainment onboard the Diamond Princess (and for a ship of this size). And the fontain water show (which was advertised as the main attraction) is a totally non event (and according to me a total lost of space on the main outdoor deck, and could have been an extra pool) There is no doubt that this vessel is meant to be a money maker (we payed $499 to access the only quiet spa area-advertised as the tranquility heaven of the ship). we didn't have the wine we wanted on the wine list, but were offered repeatedly to join the paying wine tasting to try the wine from the menu, to purchase digestifs alcohols with matching glasses... !!! And a lot of fuss and advertising about deals in the shops (a big piece of the daily entertainment program), at the spa... In conclusion, we made the best out of these holidays, but wouldn't know whom recommend it to, as it doesn't seam to be clear on the clientele target : If you like quietness and luxe, you will find it noisy (constant loud music in the outdoor public areas, and no where to escape) If you like loud music fun and dance, there is no dance floors, no disco, and no fun dance entertainment. If you like outdoor water and pool be ready to share it with a lot of other people. But we did meet a few nice people and friends, and were reassured by the kindness of most of the staff people, which is actually the main positive of this trip ! Read Less
5 Helpful Votes
Sail Date: August 2018
This was the floating Nursing Home! Unless you are a Senior Citizen don`t go on this ship. We are not exactly young ( 55) however the average age of passengers must have been 75 plus.Entertainment was poor although it probably suited the ... Read More
This was the floating Nursing Home! Unless you are a Senior Citizen don`t go on this ship. We are not exactly young ( 55) however the average age of passengers must have been 75 plus.Entertainment was poor although it probably suited the older passengers. Food was very average with same choices in the buffet every day - very little change to the menu. Bar / waiting staff and stateroom attendants were fantastic which was a positive! The theatres weren`t big enough to accommodate the number of people wanting to watch the shows with many having to stand. The ports of call were good. The embarkation process in Shanghai was the worst we have experienced with lack of communication from Princess and terminal staff as to why passengers were waiting out in the searing heat for over 3 hours. Disembarkation in Sydney was the best - lots of ground staff who were friendly and willing to assist Read Less
Sail Date: August 2018
This cruise was its initial cruise from Shanghai to Sydney via Korea, Hong Kong, Nha Trang, Saigon, Singapore, Darwin, Brisbane to Sydney. As an experienced Princess cruiser I was very disappointed at the start, but over 22 days the ... Read More
This cruise was its initial cruise from Shanghai to Sydney via Korea, Hong Kong, Nha Trang, Saigon, Singapore, Darwin, Brisbane to Sydney. As an experienced Princess cruiser I was very disappointed at the start, but over 22 days the service improved markedly. Primarily, the problem was the lack of experienced waiters and chefs, and inadequate numbers of staff overall. The ship had been crewed by many Chinese and they left the ship in Shanghai to be replaced by a very large number of inexperienced staff. The situation improved when more staff were loaded in Singapore. The food was very disappointing as it rarely matched the menu. Too often the food was poorly cooked or sometimes not cooked at all! I had never experienced a dining room on Princess where at times there were no supervisors present and no waiters - they were all out the back trying to find meals. I wrote an extensive report on our experiences as the voyage progressed which was passed to Princess at the completion of the voyage. I hope they read my comments (and that of many others who also submitted reports) and have made significant improvements. The cabins (mini suite) were OK but smaller than normal. The cabin staff were excellent, always courteous and helpful. I wrote much more on our experiences but readers can get the idea. I expect Majestic Princess will improve on all its Pacific voyages. Overall the voyage was pleasant but not up to the standard of Princess. Read Less
2 Helpful Votes
Sail Date: August 2018
SHIP: We chose this cruise as we had not visited any of the destinations previously, save for Brisbane where we remained on board. The ship is indeed a large vessel, but that's the way its going these days. The crew had been used ... Read More
SHIP: We chose this cruise as we had not visited any of the destinations previously, save for Brisbane where we remained on board. The ship is indeed a large vessel, but that's the way its going these days. The crew had been used to servicing Asian customers who generally have a different cultural expectation to that of westerners. There were approximately 2700 Aussies on board with the next group being Americans numbering only approximately 90. I think the crew did a magnificent job accommodating and adapting to the expectations of the Aussie passengers, although it did take a few days. There were many complainers on board that we noticed, but hey as other reviewers of other vessels say, look for the positives and not the negatives. CABIN: We booked M130 a deluxe balcony cabin. This was well appointed, tho a little smaller than the equivalent on Pacific Pearl. Standard features, Large comfy bed and couch with a smallish balcony containing two chairs and a small table. Our cabin Steward was attentive and friendly and provided for all our requests. DINING: We chose anytime dining and the "World Fresh Marketplace" provided a wide and varied choice for all meals. A favorite being the bakery which had a large selection of cakes and sweets to follow your meals with. The other dining choices including Crown Grill and Harmony Chinese were of a great standard and ample food was served at our 2 sittings for each of these. We did not try LaMer simply because we are not fond of French cuisine. The other eateries including Alfredo's Pizzeria and the Burger Bar and International cafe were also of a high standard serving a variety of choices. ENTERTAINMENT & ACTIVITIES: We found the entertainment on-board to be of a high standard. The shows in the main theatre were great. We did not like the american entertainer (pianist) in the crooners bar as she did not know the words to songs she was playing, and repeated the same performance for all 22 nights we were aboard. Also if we wanted karaoke we would have gone else where. Using passengers to supplement her inabilities did not go down well with not only us but others we were sitting near. One of the older american passengers ,named Francine, she used managed to racially slur the whole Asian population and this was inappropriate. Hopefully she will not be aboard any future cruises we undertake. Overall, however, the entertainment standard was high and varied enough to provide a choice every night for the whole 22 night cruise. SERVICE: The crew were impeccable in their willingness to be best with their service. Particularly we would like to mention Nenad in the International Cafe and Sascha in the gift shop. These two gentlemen went out of there way to accommodate requests and help us with purchases on board. All of the crew and hotel staff were friendly and courteous when we needed assistance. A big thanks to the medical staff on board who assisted us with an injury we sustained on the tender transfer into NhaTrang. PORTS & EXCURSIONS: This trip we only took Princess Shore Excursions and we found these to be interesting and informative. Only one tender transfer was required at NhaTrang and although it was hot and humid we managed this without major hiccup. We thoroughly enjoyed this cruise, and yes we were aware of issues at boarding in Shanghai, however this is something the Chinese authorities need to address and Princess need to keep abreast of. We heard many passengers complaining about things that to us seemed insignificant, so again I say look for the positives people not the negatives. If that's what you set out to do you are bound to have a crap holiday. We on the other hand enjoyed ourselves thoroughly and would sail again on this class of vessel if the itinerary appealed to us. Read Less
Sail Date: August 2018
Wanted to see some of Asia and this one was shown to us.Enjoyed it very much. Embarkation was a nightmare though , something has to be done about it if a ship leaves Shanghai, no thanks to the Chinese government, we think. Dining ... Read More
Wanted to see some of Asia and this one was shown to us.Enjoyed it very much. Embarkation was a nightmare though , something has to be done about it if a ship leaves Shanghai, no thanks to the Chinese government, we think. Dining room food leaves a lot to be desired, was disappointing. It was the first time we chose to miss dinner there, at least 5 nights. Overall loved the ship, crew, entertainment and excursions. Pool areas are great, plenty of deck chairs to relax in , even at night where you are supplied with blankets to watch the footy or movies under the stars. Indoor pool area and adjoining areas are great to relax in. Food market eatery had a huge variety and the Bakery was very popular especially with the age group that was onboard. Unfortunately this ship does not cater for children, it will have to add a lot of interests like Royal Carribean have , to get families onboard. But we , as a retired couple enjoyed it very much. Read Less
1 Helpful Vote
Sail Date: August 2018
Repositioning cruise so great value on a deluxe balcony Friendly helpful staff and crew Great food choice menu in 5.30 fixed seat dining.Well presented, good standard food with good service from friendly waiters 3 million dollar ... Read More
Repositioning cruise so great value on a deluxe balcony Friendly helpful staff and crew Great food choice menu in 5.30 fixed seat dining.Well presented, good standard food with good service from friendly waiters 3 million dollar show Fantastic Journey with drones and new affects in an original Broadway type show .Shows so popular you have to get in early to get a seat Extra large balcony to stretch out full length and still room Settee in room to relax when using the cabin As brand new ship the standard of furniture and decor great Embarkation a disaster .We had no trouble getting off the ship in Shanghai so knew where the quickest entry point but were stopped by police even though we tried to go out and try again. The Hong Kong Tram excursion meal the worst in all previous Princess Excursions even though it cost well over $200 Excursions in other ports were good, especially Saigon at the Rex Hotel Read Less
2 Helpful Votes
Sail Date: August 2018
We choose this cruise because it was a new ship and the Destination was Australia. The all over experince was good with most services up to expectation and some exceeding expectation. However there was an unacceptable amount of short ... Read More
We choose this cruise because it was a new ship and the Destination was Australia. The all over experince was good with most services up to expectation and some exceeding expectation. However there was an unacceptable amount of short coming in PR. Firstly the embarkation in Shanghai was a disaster. 12.30 was the embarkation time and that appeared to be for every one. There was no stagerred times. Therefore all embarkation passengers were herded into the lines extending into the carpark with no shade and it appears there was only one door open into the embarkation hall. With temperatures of over 30 degrees and humidity of around 90%. from my view the average age of people were over 60. The whole experience took us 3 hours to get on board, some we heard took up to 4 hours, About 45 minutes to an hour were in the sun. Thre were no announcementss, no consideration of occupational Health and safety, People lining up in the carpark with Busses, Cars etc dropping off passengers. There were no consideration for DISABLED passengers for embarkation, they had to line ip with everybody else. There was no consideration for heat distressed people in this area If there was a reason for this then nobody bothered to advise your customers , THE PASSENGERS. Read Less
5 Helpful Votes
Sail Date: September 2018
The ship was excellent though too big. We had a balcony cabin on the 16th floor very good with unobstructed views. The staff couldn't be faulted.always smiling even though 50% of elderly passengers were rude and demanding without ... Read More
The ship was excellent though too big. We had a balcony cabin on the 16th floor very good with unobstructed views. The staff couldn't be faulted.always smiling even though 50% of elderly passengers were rude and demanding without manners.!!! The children on board were better behaved with better manners than some adults. Not enough seating in the indoor entertainment area's of the ship.(piazza and the theatre's) had to get to an area for the show you wanted to see at least 45mins early. No area around the ship for a good walk the promanade deck only went up each side of the ship and very narrow. The market dining area we felt left left a lot to be desired. most food cooked in oils or butter, no plain or steamed food, no sandwich making facilities. Even though there were several area's of choice the food daily was same, same. The resturaunts were fantastic especially the pizza and sympony dining.the hamburger bar on the deck was good too. Too many people just walking in the dining area's without washing there hands. worry about nova virus with poor hand hygiene.The excursions were fantastic and the tour guides very good value for money and saw a lot of the islands. The ships staff getting you on and of the ship did a fantastic job with the number of people most of them very pushy and rude to the staff and other passengers. We went on this cruise to celebrate our 50th wedding had a fantastic day but because of limited entertainment seating indoors when the weather was too cold to sit on deck we spent most afternoons in our cabin watching the TV . could have done that at home.will go on another princess cruise but will go on a smaller ship. Getting on and off the ship was expidited with reasonable speed at the begining and end of the voyage. couldn't fault that. Overall feeling was that the ship catered for the Chinese and American market rather than the Australian. Read Less
2 Helpful Votes
Sail Date: September 2018
We chose this cruise because it was one of only a few options going to Fiji, which was my son's choice for his grad trip. We haven't cruised Princess before and thought this one-year old ship would be a grand experience. While ... Read More
We chose this cruise because it was one of only a few options going to Fiji, which was my son's choice for his grad trip. We haven't cruised Princess before and thought this one-year old ship would be a grand experience. While owning "The Love Boat" theme and it's integration throughout was a cool touch, overall the ship and experience was average compared to other carriers / ships. Cabin size was disappointing (we were in a PREMIUM! - I'm 6'2" and this was a ship built for the Asia market so I guess I should have expected it), dining was good (not great), entertainment was good but limited, service was actually not very good, and excursions varied dramatically. Generally the ship was built for cabins, not venues - and so we ran out of things to do quickly - especially on multi-days at sea. It was very much a senior cruise - as are most 10+ day cruises. Expected. The itinerary was great although I would question the Noumea port. Not much to see in the city so without an excursion it was boring at best. We *really* depend on the carrier to provide good solid port information - probably a lesson learned there. Sydney is an EXCELLENT port from which to embark/disembark - especially at sunset. Read Less
2 Helpful Votes
Sail Date: September 2018
Wanted to go on New Ship.The Majestic Princess was beautiful,Is a fair bit bigger but soon got a handle on the layout.The extra passengers number only came as a problem on the mandatory safety briefing on the first evening when all the ... Read More
Wanted to go on New Ship.The Majestic Princess was beautiful,Is a fair bit bigger but soon got a handle on the layout.The extra passengers number only came as a problem on the mandatory safety briefing on the first evening when all the passenger have to assemble in there allocated stations on deck 7,once the crowed dispersed all was well.Good entertainment in a variety of location,always something to do till late in the evening.The movie under the stars big screen has to been seen to be believed how good it is ,better than my brand new Sony Brava tv at home,so clear and colorful,best i have ever seen,The water show on the same deck to a theme is spectacular and with the back drop of the big screen is a winner.The allocated band area under the screen is good for shows up on that deck as well .The adults area only called Hollywood up on deck 17 is a beauty,Pool and Bar all under cover with private booths all around the edge with deck chairs and other furniture with a panoramic view ,great place to read a book and chill big time,big winner.The restaurants where up to Princess standard and so where the specialty restaurants as well.The bars are many and although there is no wheelhouse bar,its space is well taken over by the Crown Grill bar area.All round winner,and of cause the staff where top notch and one of the main reasons we like Princess and now this ship sailing in OZ another winner in my book Read Less
4 Helpful Votes
Sail Date: September 2018
Sailing date coincided with birthday. We cruise every two years and found this cruise to Noumea and Fiji fitted in with our holiday plans. lovely new and very large ship expertly crewed and managed. we enjoyed all the new features such as ... Read More
Sailing date coincided with birthday. We cruise every two years and found this cruise to Noumea and Fiji fitted in with our holiday plans. lovely new and very large ship expertly crewed and managed. we enjoyed all the new features such as the Hollywood Pool, Spa and Conservatory. The speciality restaurants, Harmony and Grill were quite good but the French restaurant La Mer was a disappointment. The food in the Any Time dinning restaurants was OK but only a little above average. The Atrium is a stand out feature in this vessel. Overall, the entertainment in the Theatre was of a high standard but the sound was cranked up too high and tended to turn good music and singing into noise. Platinum membership provides excellent embarkation and disembarkation and is a plus on such a large ship carrying 3500 passengers.The manoeuvrabilty of this large ship is amazing especially berthing at Sydney's International Terminal. Read Less
4 Helpful Votes
Sail Date: September 2018
Our cruise on the Majestic Princess's inaugural cruise from Australia to locations with which we were well familiar in the South Pacific, complemented cruises on the Golden Princess in February and another planned for November, 2018. ... Read More
Our cruise on the Majestic Princess's inaugural cruise from Australia to locations with which we were well familiar in the South Pacific, complemented cruises on the Golden Princess in February and another planned for November, 2018. All our expectations on board the Majestic Princess were met and our cruise enjoyment was aided by the allocation to us of Stateroom M105 on Deck 15 which I suspect would be one of the best on the ship, with a very large balcony of some 4m x 5m, directly above the Ship's Bridge and looking forward over its bow. The Stateroom configuration is unique to that location and was very much to our liking and comfort, affording full use of the balcony with total privacy at all times, including during sea days. It was particularly interesting that at sea with the balcony door fully open, the curtains hardly moved, no doubt due to the forward profile of the ship. Our total experiences were positive with "seamless" embarkation, tendering and disembarkation operations providing minimal "down time", with virtually "walk on, walk off" experiences throughout all phases of port visits. As always we make independent plans for shore activity, whether that be snorkeling, shopping or sightseeing at those locations visited. Local currency was obtained ashore without issue as occurred when the need arose in Lautoka, and at other locations we used Australian Dollars or Credit Cards for purchase transactions without difficulty. Our preferred choice of Anytime Dining provided no obstacle to prompt seating in both the ship's Anytime Dining Restaurants during dining hours, and meals served during this cruise were as good if not better when compared to our other cruise experiences. Outstanding would have to be the description afforded to the friendliness of all crew we encountered on the Majestic Princess, at all levels. The Hollywood Conservatory on the Majestic Princess is impressive and a major asset of the vessel, both with respect to its position on Deck 17, and appearance throughout which includes the enclosed pool. Entertainment was substantially as we had seen before on previous cruises but nonetheless still enjoyable and impressive, well worth watching again. It did seem at times the venues struggled to accommodate all passengers seeking seats during some performances, and the choice of location for the Enrichment Lectures necessitated some passengers having to stand - something we had not seen to any degree on other ships. At times, despite the number of passengers aboard the Majestic Princess, we did not find particular difficulty locating seating in Public areas, something which has been a source of frustration in the past on cruises. Overall this cruise experience did not disappoint at any time and if anything, has spoiled us for future cruises given particularly the Stateroom we had and would be lucky to ever get again. Read Less
3 Helpful Votes
Sail Date: September 2018
On this cruise I had organised a Meet & Greet and 84 participants had agreed to attend, but some had other special places to be and we ended up with 76 in total . . as far as I was concerned that was a great turn-out. I sent out ... Read More
On this cruise I had organised a Meet & Greet and 84 participants had agreed to attend, but some had other special places to be and we ended up with 76 in total . . as far as I was concerned that was a great turn-out. I sent out invitations to the Captain, Cruise Director and other Senior Staff and all attended and spoke to the group. We arranged a Cabin Crawl to be done on the next day which was the first sea day and thanks to all you volunteered their cabins we were able to visit all different types of cabins . . . Suites, Mini-suites, Balconies, Inside, aft and forward . . . Thank you everybody. Now the review: Embarkation . . . After arriving at Sydney Airport from Port Macquarie we were escorted to a waiting Princess transfer bus that took us straight down to the Embarkation Wharf at Circular Quay and it was our first full sighting of the Majestic Princess. Boy what a ship . . . huge. We were directed to the Priority Boarding line (we are Elite Passengers) and soon were heading for the Registration Desk to get our cruise cards. It was at this point that we struck a little problem. Eileen received her card with no problem but apparently they had lost mine, so after searching everywhere they issued me with a temporary cruise card that would get me on board but not to the cabin area. Once on board I was stopped by Security and told to wait until the Purser’s Desk could check and print out another cruise card for me as their computer terminal had gone down. After three-quarters of an hour and very much apologising from the crew and ship’s officers, I eventually got my card and was allowed to proceed to my cabin where Eileen was already waiting for me. We had a Balcony Cabin on Port Side Aft and it was very nice and as expected was tidy, very clean and fresh. I checked for our little “Freebees” that Elite Passengers get and found that they were all in their right places and it looked like we were ready to sail. By the way we were celebrating our 59th Wedding Anniversary and my Birthday on board this cruise. The Ship . . . The ship can carry 3560 Passengers with a crew of 1345. There are 36 Suites, 306 Mini Suites, 360 Deluxe Balcony Cabins, 732 Balcony Cabins and 342 Inside Cabins. Please note there are no Ocean View cabins on this ship.There are 20 Decks and the ship has 2 gigantic anchors. The ship is propelled by 2 huge propellers. The ship was launched in 2017 . . . The Captain was Captain Dino Sagani. After Two Sea Day we started at our Ports of Call . . . The night before the first port of call, which was Noumea, we went to the Crown Grill, a Speciality Restaurant on board, and had a great evening. The food was excellent. Service was great. Our first port of call was Noumea. Noumea is a perfect combination of South Pacific hospitality and European elegance. Although we had been here before we decided to do an excursion and decided on the Noumea Sights and Anse Vata Beach Break. In our opinion not worth the money and quite disappointed in the excursion. This excursion went for 4 hours. The next port of call was Mystery Island. Apparently this Island is uninhabited and the islanderss who live on adjoining islands come across to Mystery Island to set up stalls only when the ship are expected. Went ashore and walked around the tiny island, had a look at the airstrip that the American Forces made and used in World War II. I think this airfield could still be used today. Got sand in our toes and had a refreshing time. The weather has been great for the entire voyage so far. Sea Day today so went to the usual Trivia, then to the Enrichment Programme which was about “The Golden Age of Pirates”, did other miscellaneous things around the ship but after dinner we went to the Princess Theatre show which was The Princess Entertainer of Year winner Nathan Foley . . . wasn’t too bad but the next show in the Vista Lounge was very good and entertaining and that was the Marriage Match Gameshow. Suva today, 21st September and my Birthday. I was 21 again and I felt like 25. Did not take a ship’s excursions as we have been here many times before and we decided to just hop on the free shuttle and walk around the shopping area. Some things had changed but not many and the city was still quite dusty, noisy and full of people hurrying from place to place. Headed back to the ship for lunch and then to the Vista Lounge for the movie “The Death of Stalin”, which was a disaster and we walked out just in time to get to the start of Afternoon Trivia. At this point I would like to mention our Trivia Team . . . Karryl and Warren, Terry and Bernadette and Eileen & John. We didn’t win any major prizes but we had fun. We had bookings at Harmony Restaurant as a treat for my Birthday and it was fantastic. The food was just so plentiful that we could not eat it all. The staff were excellent and the atmosphere was very, very Chinese. Highly recommend. Caught a bit of the “Mercury Rising” (Freddie Mercury) show but it was completely full up so decided not to wait till the late show and did other things about the ship . . . cocktails, etc. and watched the goings on in the Piazza. Lautoka The forecast for today was around the 27c and we had an excursion to the “Land of the Giants” and the Orchids that grow near this spot. The gardens were very lovely and we walked throughout the circular pathways and the orchid collection. Some of the orchids were amazing and after hearing about the “Black Orchid” we were intrigued to see where it was. Well we asked and it was pointed out us but it was a surprise . . . it was a white orchid with very small black flowers right in the centre of the flower. We were looking for a complete black orchid. After the excursion we went back to the ship for Afternoon Trivia!!!! Tonight was the “Hot Latin Nights Deck Party”. Another Sea Day today and tomorrow we arrive at Lifou Lifou First of all, the island looks different – less pine trees, higher cliffs. Secondly, there are no expensive resorts awaiting you, hardly any tourists are staying overnight (although you can, if you want to, stay overnight in basic, more traditional accommodation). People on Lifou Island go by their everyday business, and on days that a cruise ship arrives they pack their traditional clothes, their home cooked meals and their imported cheap souvenirs and welcome the day guests at the tender boat pier near Easo. Once the cruise ship departs, life returns back to its normal, quiet self until the next influx of 1,000 or so tourists arrive for one day only. Most people in Lifou live in modest houses these days, however, some of them still have a traditional hut in their yard which is sometimes open for visitors. if you want to be able to wade into the water safely, consider using reef shoes or other shoes that you can use in the water. Back to the ship for that famous game . . . Trivia. That was after we attempted to watch a movie in the Vista Lounge called “The Female Brain” . . . another terrible movie. The next two days were Sea Days . . . With all the activities that are on board we started off with the “Paper Plane Competition” then we went to morning Trivia followed later on to the “Explorers - Mapping Australia’s Coastline Enrichment Programme”. Then later in the afternoon we went to see the “Scrap Heap Boat Building Finals” which were done in windy conditions in the main pool area, then guess where to . . . Trivia. After dinner we attended one of the best show we have seen and that was “Fiere”. What a show, the costumes, the sets, the singing, everything was as you would expect from a full Broadway/Vegas show. After this show we went to the Simon McKinney Show which was a mixture of comedy and voice impressions. Very good. I must mention at this point that we did see another show earlier in the cruise, “Fantastic Journey”. It was really good, colourful, and we recommend it. Our last day at sea and the day before arriving back in Australia and apart from going to Trivia we went to the Enrichment Presentation which was “Famous Shipwrecks of the Australian Coast” . . . very interesting. We then went and saw the final of the Egg Drop Comp and surprisingly not one egg was broken when dropped from 3 decks above. Back to our cabins and we had to start packing so that before dinner we could put out our bags so they could be collected for disembarkation tomorrow. Disembarkation . . . This sad episode of the cruise went extremely well and we were off the ship within the hour after having our numbers called and we then met up with the transfer bus to take us to the airport. Our cruise was over. It was a great cruise and we met many nice people. We had a great turn-out for the Meet & Greet that was organised and Princess put on a great venue for us the Hollywood Conservatory. The exclusive Lounge set aside for the Elite, Suite and Platinum passengers was well attended and the pre-dinner complimentary hors d’oeuvres were excellent, changing every night. Last but not least on the two Sundays whilst on the ship we attended Interdenominational Church Services which were conducted by our Cruise Director, Andrew Kadillac. Thank you Andrew for a job well done. We would highly recommend cruising on this magnificent ship . . . The Majestic Princess. Read Less
22 Helpful Votes
Sail Date: September 2018
We have traveled with Celebrity, Cunard, P & O and Princess and till now Princess was our clear favorite, but our experience over the past 3 weeks has left that favoritism in tatters! There were many negatives on this ship but I ... Read More
We have traveled with Celebrity, Cunard, P & O and Princess and till now Princess was our clear favorite, but our experience over the past 3 weeks has left that favoritism in tatters! There were many negatives on this ship but I will start with some positives. The staff were all very helpful, polite and generally good at their jobs. The ship itself was extraordinarily stable with almost NO rocking and rolling over the entire 22 days even though we traveled from Asia to Australia. Their system of taking the passports from the passengers to ease the immigration processing worked in most cases and the tendering service on the one occasion it was used was extremely smooth. Sadly, the negatives affected our cruise more than the positives, with one having a major effect on us throughout most of the trip. I will work through them in a logical order. Some are not fixable but it is probably best if you are aware of them rather than being surprised later. For this particular cruise the boarding in Shanghai was a nightmare. I am told that Princess were not responsible for the debacle in Shanghai and had indeed tried to be in control and failed. All I can suggest is that in future they avoid Shanghai altogether. It ensured most of the passengers boarded the ship in less than a positive frame of mind and could well have been part of the reason so many people were negative about the ship . For our part, the cruise was spoilt by our inability to have the balcony door open at night, but more of that shortly. On the first evening we went to dinner in the any time dining restaurant, Symphony, at 6.30 only to be handed a buzzer and told to go away and wait till it buzzed!! I assumed they had made an error as there were plenty of empty tables in the restaurant and told them I had any time dining, but they said they realised that and to take the buzzer and wait. 40 minutes later it went off and despite a preference for a table for two, we were forced to share a larger table of six if we didnt want a further delay! In all the cruises with all the different shipping lines we have sailed with that was the first time that had ever happened. Any time dining in the past referred to any time WE wanted to eat not any time the staff could fit us in! As a consequence to eating so late, I had severe indigestion that evening and in order to avoid that problem again we went to dinner at 5.45pm each night to ensure we got mostly the same table and didnt have to wait to be placed on a table. However it completely nullified the point of any time dining which is one of the main criteria we look for on a cruise. The other main essential for us is a cabin with a balcony so we can sleep with the door open at night. The reason we do this is because we enjoy fresh air and it usually avoids the problems associated with breathing recycled air conditioned air and the coughs and colds that often causes. On this cruise, despite paying so much extra for a balcony (and indeed a mini suite) we were unable to sleep with the balcony door open for all but the final few nights. The reason for that was a loud ''howling'' sound that erupted spasmodically from the wall next to the door when it was opened. Sometimes it was a high pitched whistle and other times it sounded like the night of the living dead! On the morning of the second day, we asked the cabin steward to listen to the sound and see if it could be fixed. He appeared horrified and baffled by the noise and told us he would get someone to look into it. Nothing happened so we assumed it was something structural which could not be fixed at sea and started sleeping with the door closed. Whilst it had an impact on the cruise from our point of view, we understand that sometimes there are events that are outside peoples control. However, on the 18th day an engineer came to the cabin to check our fridge and while he was there I asked if he knew what was causing the wailing sound when the door was opened. He listened to it and recorded it on his phone after tracing it to the panel of the bulkhead beside the door and told me to call reception and request a carpenter. I did this as he waited, but all that achieved was the cabin steward arrived asking if I had called for him. I explained I had asked the engineer about the noise we had told him about 2 weeks earlier and he called down to someone and spoke to them in a foreign language and left after telling me a carpenter was on his way. After a while we left the cabin as well. 8 hours later I called down to reception to ask if the carpenter had been as the noise was still there and they said he had been and not heard the noise when he opened the door and left! I had explained it wasnt constant but irregular and often. After dinner there was a message to call reception if the noise started - which it did almost immediately. They said the carpenter would be there, but it took about 2 hours for him to arrive! Around 10.15 that night the carpenter came. The noise was very much on and off and not as serious as before but he did at least hear it and started banging a hammer on a screw driver. A manager arrived part way through and then when the noise stopped they both left and the carpenter said he would check back in the morning to see if the noise was gone. In the morning we advised him it was substantially reduced but still there a little and he then filled several gaps with silicone and from then on it was perfect. However it was annoying to discover we had paid for a mini suite for the balcony and not been able to use it for all but the final 3 nights despite pointing out the problem on the first full day! We may as well have paid for an ocean view for all the good of it. THAT issue obviously had a major impact on our cruise and its enjoyment. But it was not the only one. On the Majestic there is no promenade deck as such. On EVERY cruise ship we have traveled on in the past we could walk around the entire deck with a nice view and fresh air as we go. This was not possible on the Majestic and I believe that is a major design flaw. We took a Princess shore tour in Singapore and have to say we were shocked by the poor condition of the coach we traveled in. It was quite old and the air con was VERY limited. Worse still when the engine idled it was impossible to hear the guide speaking and the smell of petrol became quite over powering at the back of the bus where we were seated.Having said that, we could see the other coaches were all quite new, so it is possible we were unlucky. However the tour ended at some markets in China Town. They were about the least inspiring markets I have ever seen and having driven past all the fabulous stores on Orchard Street, a stop THERE would have been far better than ending up in a smelly third rate market! Due to the passenger numbers on the ship, there is another problem - not enough places for passengers to sit and read quietly. Most of the common areas are so full, there isnt a seat to sit on at times and far too much noise when there is. The lounge in front of the Hollywood Club was either full up (which it was all day) or the odd person would come and play the musical instruments around the place (BADLY) to interrupt any attempts to have a quiet moment in the evening. I am sure that sounds picky, but a lot of passengers look for that little place to sit and have some peace on board. On Majestic it really doesnt exist. For Trivia, there were more people than seats which resulted in my missing out a few times and I assume others missing out when I didnt! The room just wasnt big enough for the passenger numbers. The little nook and cranny problem was exacerbated by some of the few areas available being closed off now and again so a British film crew could film a fake wedding or give a (fake) impression of quiet areas on board as they made their free advert for Princess which will be shown on English TV shortly.! Finally I should mention the entertainment, which was disappointing. In over 3 weeks there were only 3 major stage shows on board - UNHEARD of on any other cruise where they are usually every second or third night. Whilst the value of the other entertainers is very much subjective and affected by personal opinion, the stage shows by the singers and dancers are what most of the passengers look forward to and less than one a week is pathetic! As for the other entertainers, some were good and some were iffy at best. I wont criticise individuals because as I said it is all a matter of personal opinion but for me, I have certainly seen better on every other cruise in the past. These are not all the problems or all the things that adversely affected the cruise for us, but I am sure if these had not been applicable the rest of the problems with have dimmed into insignificance. We may reconsider, Princess in the future, but at this moment we are very disappointed with them. Read Less
2 Helpful Votes
Sail Date: September 2018
I wished to return to New Zealand after a 50 year absence & had the opportunity to travel with a friend to explore places enjoyed in my youth. We had a comfortably sized balcony stateroom & were impressed by all the staff & ... Read More
I wished to return to New Zealand after a 50 year absence & had the opportunity to travel with a friend to explore places enjoyed in my youth. We had a comfortably sized balcony stateroom & were impressed by all the staff & crew of the Majestic Princess. Our room had a TV with access to daily updates by the Cruise entertainment Director, movies, news channels & presentation re ports we visited. Activities & Entertainment were scheduled daily with much variety that difficult choices sometimes had to be made. The Princess Theartre was a wonderful venue for big events & smaller gatherings catering for everyone were held at numerous venues on a number of decks. Mastering the four sets of lifts took some time - the walk to our many varied destinations always good to work off the good food that settled where it shouldn't have.Though we did not do any serious excersise this was well catered for onboard, as were luxury pampering services. I was impressed with my dinning experience as my allergies were well catered for & meals delightful, especially the sweets (so much variety within my limitations). The Concerto dinning room staff were so attentive, helpful & friendly. My companion tried out the World Fresh Marketplace(Buffet) as she was an early riser - she found it catered to her tastes during the day. We also availed ourselves of room service to our late evening tea ritual - very civilized. My friend utilized the self managed laundry available on each deck but I enjoyed others doing my laundry & was impressed with the quick service. I also availed myself of the medical services on deck 4. Shopping of course is always a trap for us all - managed to pick up some bargains for myself & friends at home. We both had explored the onshore excursion options prior to sailling & prebooked our trips, choosing those rated as easy. These excursions were all wonderful experienses, seeing local flora & fauna, the rebuiling that had occurred in Christ Church since the earthquake in 201, exploring Maori History & Culture & that of the early & current European settlements. At times we also explored the local scene where the Majestic was docked & availed ourselves of very good local sea food & wine. New Zealands - both first Nations Peoples & the European settlers were extremely friendly & welcoming. It was fun dressing up on two formal nights on board & smart casual workred well for the remained of the time. The weather got warmer as we approached the north island but had deteriorated as we arrived back in Sydney & was awful back in the ACT - made mw want to go away again. One of the things I noticed on the Majestic - the mulicultural nature of the crew/staff & passengers. Everyone was so friendly, listening & exchanging stories. I was amazed that my cohort had done so many trips with the Princess line - alll coming back for more & planning ahead whilst on the cruise - the is a wonderful loyality program that entices them back. Both the embarkation & disembarkations for excursions & returning home were very well run. We were greeted as we arrived at the whalf in Sydney with a crew member relieving us of our bags & given instructions on where to board - then fed - all within the space of 20 to 30 minutes. This trip, my second in 18 months met my expectations, allowed my mind & body to rest - didn't realise how tired I was before I came. Would definetly do another cruise after I have fulfilled my committments back at home - will start saving again Read Less
4 Helpful Votes
Sail Date: September 2018
We chose this cruise to experience this fantastic new ship. Embarkation was extremely smooth & easy from circular quay. Our cabin e225 was just perfect with a larger balcony & outdoor furniture which enabled us to put our feet up. ... Read More
We chose this cruise to experience this fantastic new ship. Embarkation was extremely smooth & easy from circular quay. Our cabin e225 was just perfect with a larger balcony & outdoor furniture which enabled us to put our feet up. As usual, princess offered excellent dining in all areas with superb service in all locations. The entertainment was fabulous! The cruise director, andrew, did an outstanding job! Early in the cruise, i enquired about booking the chef's table. The paperwork arrived & it was quickly organised. This was one of the many highlights of our cruise, with superb food, wines & ambience. a beautiful cookbook, photos, a souvenir menu & a fresh rose was given to each couple. The ports were really pretty, with many memorable shore excursions taken. The tender process was really quick considering the 3500 passengers on board. The total experience was fantastic! Thank you princess! We'll start planning our next princess cruise! Read Less
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Enrichment 3.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0

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