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2 Helpful Votes
Sail Date: August 2018
We choose this cruise because it was a new ship and the Destination was Australia. The all over experince was good with most services up to expectation and some exceeding expectation. However there was an unacceptable amount of short ... Read More
We choose this cruise because it was a new ship and the Destination was Australia. The all over experince was good with most services up to expectation and some exceeding expectation. However there was an unacceptable amount of short coming in PR. Firstly the embarkation in Shanghai was a disaster. 12.30 was the embarkation time and that appeared to be for every one. There was no stagerred times. Therefore all embarkation passengers were herded into the lines extending into the carpark with no shade and it appears there was only one door open into the embarkation hall. With temperatures of over 30 degrees and humidity of around 90%. from my view the average age of people were over 60. The whole experience took us 3 hours to get on board, some we heard took up to 4 hours, About 45 minutes to an hour were in the sun. Thre were no announcementss, no consideration of occupational Health and safety, People lining up in the carpark with Busses, Cars etc dropping off passengers. There were no consideration for DISABLED passengers for embarkation, they had to line ip with everybody else. There was no consideration for heat distressed people in this area If there was a reason for this then nobody bothered to advise your customers , THE PASSENGERS. Read Less
5 Helpful Votes
Sail Date: March 2018
We`ve previously done small ships. Our last cruise was a Clipper ship with a very small number of passengers, so this was a new experience for us. Loved it. Great value for money. We chose it for the itinerary which was amazing. We were ... Read More
We`ve previously done small ships. Our last cruise was a Clipper ship with a very small number of passengers, so this was a new experience for us. Loved it. Great value for money. We chose it for the itinerary which was amazing. We were up early and went to bed late every day.....we didn`t want to miss a thing. OK the embarkation at Singapore was slow but the queue kept moving and once on board our cases were waiting and we were unpacked and in the bar by 5pm Loved our room, loads of storage and huge comfortable bed. Efficient shower and facilities. Balcony was big enough for 2, although we didn`t use it much, but view from picture window was fantastic. Market place buffet food was good but locations of items was muddled. Not always easy to find what you wanted. Waiter service dining room food was very good, with varied choices, both for breakfast and in the evening. We had free dining as we were happy to eat after 8pm. The Italian restaurant was very good, and we had lunch here several times. Coffee, cake, sandwiches and pies were always available from the excellent Atrium Bistro. Always got a seat in the theatre. Artists were varied and entertaining with some production shows. Talks didn`t tempt us but we found the Destination Presentations by Hutch really helpful and interesting. Dance area in the centre of the Atrium was small but people seemed to manage. Very, very impressed with excellent level of service throughout the ship in every department. It really seemed a happy ship. We bought the full drinks package and probably broke even. It was just so nice and relaxed to try new drinks, and great fun trying the extensive range of cocktails during our days at sea. It was a nuisance looking for sun beds without a towel or a book on them. Some remained like this for hours. Needs to be policed more. Love, love loved the cinema under the stars with pop corn and as the evening cooled we were given blankets. As we traveled north and the weather was colder there were other options to watch films including the TV in our room. Photographers took your photo at every opportunity(though we dodged most of these)and it was easy to view at them on their computer screen. We booked the studio and had a private sitting. Thrilled with just one perfect photo of the two of us. Appreciated our homework(all the visa and immigration paperwork on the bed most evenings) Some ports we did our own thing, but in Sth Korea and Japan we booked the full day tour with English guide. These tours were brilliant. Please note :-Some ports are a long way from the desirable destination. Varied reports on which was cheapest/ easiest....... either booking your own taxi or paying for the ship transfer. We disembarked early in Shanghai and booked our own taxi but beware you need to write down your destination in Chinese! The ship does not have currency exchange and the currency exchange at the port always had a massive queue. No time if you are booked on a tour. Bring the local currency with you. China does NOT accept Visa and we wasted 2 hours of our precious time looking for an ATM that would accept our card. Favorite thing:-level of service, lovely people we met and the surprise birthday card and balloons. Favorite destination - surprisingly Sth Korea Least impressed - out of order public toilets on board. Bonus - All our visa, immigration forms and other paper work was so easy thanks to you. Read Less
5 Helpful Votes
Sail Date: February 2018
I chose this cruise from COSTCO as i trust Costco for most major purchases. My wife and I had been thinking about a cruise for some time. This cruise was visiting many countries we wanted to see; Shanghai, Hong kong, Japan, Vietnam, South ... Read More
I chose this cruise from COSTCO as i trust Costco for most major purchases. My wife and I had been thinking about a cruise for some time. This cruise was visiting many countries we wanted to see; Shanghai, Hong kong, Japan, Vietnam, South Korea, Thailand and Singapore. Boarding was very time consuming, about 2 hours, long queues. After a day at sea I got a really bad sore throat like swallowing a razor, in the morning it was not too bad but by late afternoon I was taking 3 advils at a time for the pain, this lasted until we deboarded finally, a day later i was okay. went to their medical but they wanted 95 bucks just for initial consultation, so i just put up with it. i never found out the cause, it was not a virus. Their restaurants wanted 29 bucks a head for speciality dining, like a steak or something, which i thought was way over priced considering we paid for meals. I read somewhere else, someone saying their food quality was equivalent to Mall court food - this is a good assessment. Staff were friendly and helpful. getting off at the ports was time consuming, the first port was Hakata in Japan, lots of pshing and shoving by guests to get off, i had one british woman try to climb over me and my backpack in the queue. typical of british women. i’d say the guests were 60% Aussie/NZ, 25% UK, 10% Asian and 5% USA. Cabins were nice but very small, bathroom were a total squeeze. Read Less
22 Helpful Votes
Sail Date: June 2017
We chose this ship due to it being brand new, and destinations we had not seen before. It was a big let-down. The list of faults is long. The food was average, and cold The Casino has no bar The Vista Lounge has no bar or decent ... Read More
We chose this ship due to it being brand new, and destinations we had not seen before. It was a big let-down. The list of faults is long. The food was average, and cold The Casino has no bar The Vista Lounge has no bar or decent dance floor The elevators were extremely hot The Internet Cafe has a total of TWO terminals, and shares its space with the Library (more like a bookshelf) The Piazza was the venue for dancing lessons and loud bands because there is nowhere else to conduct these events Balcony cabins did not even have a small table or extra chair as has been the case with every other Princess ship Service in dining rooms and buffet was the slowest we have ever experienced. Staff were not cheerful Many tours were well below standard. Poor communication re onshore shuttles and options. There are many more negatives, but I am sure you get the general idea Read Less
52 Helpful Votes
Sail Date: June 2017
We are 'elite' rating and have travelled on many Princess ships. We were happy until now. Here is our summary, first the good part: food as good, piazza is lovely, lots of things similar to other Princess ships. But here is the ... Read More
We are 'elite' rating and have travelled on many Princess ships. We were happy until now. Here is our summary, first the good part: food as good, piazza is lovely, lots of things similar to other Princess ships. But here is the bad part: cabin seemed smaller, 17th deck walking track is user unfriendly as you just cannot keep walking but have to enter the basketball court and exit on each walking round (strange design), walking track is dangerous when wet (I fell), definately do not board this ship if you want to smoke! The smoking area on the 17th deck is totally exposed to wild sea weather. Assuming you were indeed able to light your cigarette be careful as the ash flies around in the strong sea winds and may burn holes into your clothes. But if it rains just forget smoking alltogether as there is no rain protection at all.The seats could be easily dried with a towel when the rain stops, but you will have to do this yourself most likely. Could not see staff there for some time after the ra I n stopped. Not enough ashtrays and small tables but after Kuala Lumpur more ashtrays arrived. One more thing. Why on earth would Princess enter an Indian port (Cochin)??? Getting the visas was a challenge and extremely expensive ($A200 per person for us). Add to that the immigration entry fiasco on the day of our arrival in Cochin (it took almost 2 hours to go ashore!) and one wonders why an experienced cruise line would punish their passengers with this? So, to sum up, do not book this ship if you smoke or enjouy doing your rounds on a walking deck. How will the Chinese/Asian customers (who tend to smoke a lot?) Cope with this ship? What kind of ship design/market research people does Princess hire? Read Less
19 Helpful Votes
Sail Date: June 2017
we chose this cruise as it was a new ship and wanted to try Princess cruising. we chose the wrong ship for the Princess experience. our cabin was good (mini-suite), but every time it rained, the balcony was flooded and took quite a long ... Read More
we chose this cruise as it was a new ship and wanted to try Princess cruising. we chose the wrong ship for the Princess experience. our cabin was good (mini-suite), but every time it rained, the balcony was flooded and took quite a long time to empty - no drainage - therefore there was already signs of rusting on the paintwork. the ship is lovely, but poorly set out. no quiet bar areas with just light music to sit and enjoy. all areas very open and noisy. the buffet had good choice of food, but never hot. always luke warm!. anytime dining completely separate to seated dining, felt like second class passengers! food just so so! again always warm not hot!!! Alfredo's (pizza/pasta) was excellent, soup delicious & hot, pizzas wonderful. Crown Grill also delicious, but noisy as it is open to their bar area. the crew on the whole were excellent. found the chinese crew not so, didn't seem happy to be on the ship. the cruise director should go back to cruise directors school, he and his group were boring. the casino area and so called VIP gaming lounges always smelt of cigarettes as you were allowed to smoke in them. phew!!!!! the tours were expensive and poorly organised, ending up cancelling 2 of ours. not enough time in most ports! and why oh why would the crew be sanding back the varnished outside stairs and re varnishing when ship only 3 months old?? so ship always smelt of varnish or paint - again phew!!!! photographers took boring photos, same ole poses...they need to try modernising their sittings and take better photos. although we had a good cruise and relaxed and enjoyed our holiday, this has put us off doing another Princess cruise. definitely enjoyed Holland America & Canrival cruises more. I dont think building a ship for a specific market (Chinese) has worked! and to cap it off most of the cruise half of the public toilets were out of order! Read Less
36 Helpful Votes
Sail Date: June 2017
As cruise addicts we were alerted to the fact that Princess was about to send a new cruise ship to be stationed at Shanghai for cruises around the Asian region. The ship was launched in April 2017 and after undertaking a number of short ... Read More
As cruise addicts we were alerted to the fact that Princess was about to send a new cruise ship to be stationed at Shanghai for cruises around the Asian region. The ship was launched in April 2017 and after undertaking a number of short cruises in the Mediterranean was then repositioned to the Far East. The inaugural Asian cruise was for 21 days duration commencing at Singapore on 18 June and visiting the following ports : Laem Chabang (Bangkok), Ho Chi Minh City (Saigon), Xiamen (China), Hong Kong, Keelung (Taipei), Yokohama (Tokyo), Osaka and ending at Shanghai and provided an excellent overview of this part of the world. As I was an "Elite" member of Princess' Captain's Circle (membership of which requires you to have completed 15 cruises with Princess or sailed 150 days with them) priority embarkation was one of the benefits and resulted in very quick entry to the ship. Not sure how the other 3000 odd passengers fared. When you view the vessel from the terminal you are somewhat amazed at its sheer size. The ship is approx 144000 tonnes and has 19 decks. On entering the ship you are security checked in and then given directions as to where your stateroom is located. We had booked a twin bedded Premium Deluxe Balcony (M202) which was a little larger than the normal balcony stateroom. The bedroom area was quite roomy and a welcome innovation was the open wardrobe area which meant that you didn't have the normal doors colliding with the bathroom area as is so common on other ships. It also made access so much easier. The bathroom whilst quite attractive in design was fairly small but well designed for the space available. It could probably have done with more room on the vanity and the shower enclosure was relatively small. The balcony was the biggest let down in being the smallest we have ever experienced and with both of us it was a pretty tight squeeze.There was a reasonably sized writing table and a 2 seater sofa and overall it was quite pleasant. The ship is quite vast and it takes some time to fully explore its many venues. As we had a stateroom at the very front of the ship we had to walk the entire length of the ship to catch the lift to the main dining room - no worries about putting on extra calories with this arrangement !! The atrium is the showpiece and it was stunning in respect of both layout and design and regularly featured a very talented rock band and dancing lessons which were enthusiastically taken up by a good number of passengers. There are numerous lounges, some more attractive than others with cocktails costing around US$7 plus 15% service charge. A number of entertainers performed at these venues. There is a quite extensive shopping mall essentially given over to high end products and little else. One had to wonder just how much business they were doing given that every time we passed by there was no customers to be seen. It seems they have lost the plot in not having some more general type shopping. Perhaps they are keeping in mind that the ship is to be based in Shanghai with a significant number of future passengers being Chinese who seem rather keen on "brand" merchandise !! The International Market Place is the main day eating venue with a most attractive interior and serving a considerable range of food. It is set up so that you have a number of aisles flowing off the main walking area which you can wander down and choose what you would like. Our experience was that its sheer size led to considerable walking through the various food stations which stretched out around half the length of the ship. The food on offer was quite varied and its quality was good to very good. We opted for traditional dining which meant dinner at 8.15pm in the Allegro Dining Room. The waiters were excellent with the food again being good to very good with the very occasional meal being excellent. Overall the menu gave a good range of choice. One particular disappointment after being promoted as the meal of the evening was the Chicken and Leek Pie apparently designed by Curtis Stone. A number of people on our table opted to have it and were more than a little disappointed with the contents swimming in thin liquid and the pie being covered in a slab of pastry which was supposed to be puff pastry and was more like a piece of cardboard. Not sure if Curtis Stone would have been too impressed with this interpretation of his work. On the other hand they served Lobster with Prawn dinner which was brilliant. As a treat we dined at the Crown Grill and indulged in Rib Eye Steak - both the food and the service was excellent but the venue itself lacks any real design creating a "speciality restaurant" ambience and is open to the atrium area and when the rock band is performing your communication with the waiter becomes more than a little frustrating. The surcharge to eat here is $US29 pp. We also opted to dine at the much promoted La Mer French Restaurant. Again the venue was open to the atrium and the same situation arose in attempting to talk to the waiter. Here the food was a complete let down and the surcharge of US$35 was not warranted. The plus was the waiter (Milos) who was excellent in explaining the menu and his service despite the background noise. In our view it needs a complete rethink - the food needs to be much better quality and the noise factor needs to be urgently addressed - not in our view a speciality restaurant warranting a surcharge. The International Cafe is where you can have a coffee, tea etc., for a surcharge around $US3.50 and you can also have a free cake or small savoury item - a good area for morning or afternoon coffee. Whilst we didn't utilise it the ship has a dim sum and lobster bar where you can select from a limited menu and depending on your choice usually costs around $US6. There is also an ice cream counter which is free. The ship has a very well equipped gym and spa facilities. There are two main swimming pools which in our view are somewhat small given the fact that the ship is catering for 3500 passengers. The plus is that at no time did we experience any difficulty in finding a vacant sun lounge or deck chair. There are numerous areas around the outside of the ship where you can relax. Not sure who designed the internet/ library room which was totally inadequate in both size and content. The use of the internet at sea is very hit and miss and quite frankly costly. If it is not urgent you are better off popping into Starbucks at each port. The only advantage was that we had a credit of 500 minutes due to our "Elite" status which was quickly used trying to establish a connection and then retaining it. One of the main concerns is the ongoing customs/ immigration activities at every port which consumes so much time and consequently cuts into the time available at each port. Given that the ship is usually only in port for around 6 to 7 hours it borders on massive overkill. On boarding in Singapore you are photographed and fingerprinted and on check in issued with a photo ID. Every time you leave the ship you are checked out visually and the same applies on embarkation. Additional costs to the cruise fare need to be given some thought as they can quickly amount to a sizeable sum. Gratuities at $US13.50 per day per person amounted to US$ 560. We are both quite generous generally but the ever upping of gratuities has reached a quite unrealistic level. There is also a 15% surcharge on all drinks and over 21 days can be a considerable amount. Overall a very pleasant ship with some quite attractive design and with generally excellent service from the crew. Suspect the food could have been better on occasion but generally acceptable. Read Less
7 Helpful Votes
Sail Date: June 2017
The region was new for my wife and I and with this being a new ship, it made it an attractive choice. It is a nice ship that was built specifically for the Asian/Chinese market. All signage is in English and Cantonese, and motif along same ... Read More
The region was new for my wife and I and with this being a new ship, it made it an attractive choice. It is a nice ship that was built specifically for the Asian/Chinese market. All signage is in English and Cantonese, and motif along same lines. We has sailed its sister ship Royal Princess and liked that one more. The size of this ship restricted its ability to use some ports and terminals closer to the major cities thus creating lengthy drives for excursions on this itinerary. Since the Majestic will now be based in Shanghai for next 8-9 months, we don't know if it will sail the same ports and have same docking locations. All in all we had a good time and enjoyed the facilities this ship had to offer. One major issue we had on this cruise is lack of orderly process for immigration clearance. There were no officers monitoring people arriving at scheduled times. This resulted a waiting in line for 1.5 hours to complete a 2-3 minute clearance by South Korean officials. Read Less
25 Helpful Votes
Sail Date: June 2017
I can't understand the negative reviews. I usually don't write reviews but had to give our opinion. Six of us,3 couples,got on the Majestic Princess at Singapore on 18th.June 2017 for 21 night cruise..We've done lots of ... Read More
I can't understand the negative reviews. I usually don't write reviews but had to give our opinion. Six of us,3 couples,got on the Majestic Princess at Singapore on 18th.June 2017 for 21 night cruise..We've done lots of cruises (23 for my wife & I) but this was a special cruise. We like band music & dancing and we've decided that Princess has the best bands of any cruise line.Over the 3 weeks on board we enjoyed 4 different bands. Happy hours with band music were a highlight. We had early dining in the Symphony dining room and our waiter Erasto & his assistant Danny were wonderful ( 10/10). Food in the dining room was excellent & so was the Marketplace with a big variety of dishes and many Asian fruits that were new to us & that we enjoyed. We had a balcony cabin & our room steward Rodrigo was also excellent anything we required was granted. We attended trivia competitions and fun live TV husband/wife quiz shows, bingo and dancing, port information talks etc. Theatre shows were very good particularly Nat King Cole, Johnny Cash impersonators, the Blues Brothers, a fabulous violinist, a Canadian comedian, song/dance shows were all very good. A few minor complaints: only two computers is insufficient in the Internet room (however I have to admit I got on immediately the 3 times I used them). I'd like the shops to sell some cheaper items as well as the high end brands. Shop prices seemed to be cheaper than a Duty Free store we visited in our Incheon excursion. I was glad to see Princess implement the idea of a different colour carpet on each side of the ship's stateroom hallways. ( I've always wanted this & in future a pattern pointing forward would be even better). Cabin was a little smaller than usual but nothing to complain about. Our safe was not working properly & our room steward arranged repairs & the repairman decided to replace the safe all within a short time. Of the 23 cruises we've been on my wife & I rated this cruise in the top three. Read Less
7 Helpful Votes
Sail Date: June 2017
We boarded the ship in Dubai. We had a mini-suite on the 11th floor (Baja Deck) and it was spacious and very comfortable. We had anytime dining and the food in the main dining room was average at best. We ate at Harmony specialty ... Read More
We boarded the ship in Dubai. We had a mini-suite on the 11th floor (Baja Deck) and it was spacious and very comfortable. We had anytime dining and the food in the main dining room was average at best. We ate at Harmony specialty restaurant and that was a big mistake. I usually enjoy Chinese food but I didn't like Harmony food at all. While the service was excellent, the food was barely edible. We also ate at the steakhouse (The Grill) and the food there was very good. I had the lamb chops and my husband had the rib eye--both were really good. Since we were never able to get a seat in the showroom, I can't comment on the entertainment. We went 1 hr. before the show but there were no available seats left. Princess needs to deal with that problem because many people were complaining about not being able to see a show for the entire cruise. All of our excursions were from the ship. They were well organized and interesting. The guides spoke fairly good English. Service throughout the cruise was excellent. Embarkation and disembarkation were smooth and efficient. I'm not sure if I would choose to go on the Majestic again. I enjoyed the cruise but I think other Princess ships are superior. Read Less
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.6
Entertainment 4.0 3.4
Public Rooms 4.0 3.6
Fitness Recreation 4.5 3.5
Family 4.0 3.5
Enrichment 3.0 3.1
Service 4.5 4.0
Value For Money 4.0 3.3

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