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4 Helpful Votes
Sail Date: November 2018
Main reason to travel was a "new ship" This should be reliable and meet our expectations. The ship was majestic and magnificent but mellowed in a few areas. Dining food was wet 60% of the time due to standing time. This means ... Read More
Main reason to travel was a "new ship" This should be reliable and meet our expectations. The ship was majestic and magnificent but mellowed in a few areas. Dining food was wet 60% of the time due to standing time. This means 40% was excellent. I measured this against Caribbean and Cunard where their food was very consistent Waiting to attend the theatre was potential safety issue because of crowd rushing to get seats in a theatre which was narrow walk ways and sit down space was like being on a cheap long haul flight. Designer of ships please note. 80% of all problems normally relate to poor design of one thing or another The one area which must be upto standard are beds, my bed sagged after 8 days, which caused my back to ache. Beds on ships must be commercial grade. I took plenty of shots of the ships, so it must have appealed to me. Read Less
6 Helpful Votes
Sail Date: November 2018
I have never cruised before so I really did not know what to expect. But I must say I was bitterly disappointed. The entertainment I feel was really for people in walkers. It was the battle of the walking frames and go go mobiles. Staff ... Read More
I have never cruised before so I really did not know what to expect. But I must say I was bitterly disappointed. The entertainment I feel was really for people in walkers. It was the battle of the walking frames and go go mobiles. Staff were fantastic, cabin was lovely. I probably would not recommend this cruise to anyone under the age of 80. The maintenance of this ship was a joke. Every day on the deck they were painting with toxic varnish which gave me a chest infection as I am sensitive to fumes. They also closed the pool on the first warm day to re paint it. I went up to the deck for a swim to find there was no pool available that day. The next day it was open so I jumped in and got toxic pool paint all over my feet and hands. This paint was then all over the soles of my new shoes. I would not recommend this cruise to young people or to people with allergies. I had to wait for someone to toast my gluten free bread every morning which took at least a half hour and would also have to wait for that staff member to come back to get my toast out of the toaster and hand to me as we could not reach the toaster. One morning I had to go find someone to pass me my toast that had gone cold. I was fed a desert that was made on lactose free milk when I had told them I am strictly no dairy so was sick that night. Wow I could go on forever on how horrible this cruise was. Read Less
3 Helpful Votes
Sail Date: November 2018
We have previously sailed with all the big liners so the decision to book with Princess was a no brainer! Princess are at the top their game?? Are they not?? Or so we are led to believe!! We booked 12 months in advance and couldn’t wait ... Read More
We have previously sailed with all the big liners so the decision to book with Princess was a no brainer! Princess are at the top their game?? Are they not?? Or so we are led to believe!! We booked 12 months in advance and couldn’t wait for our trip to come around - We booked and paid for all specialty dining and shore excursions prior to departure - However 3 of our 7 shore excursions were cancelled prior to sailing and we were told via email that the money would be returned to us in the same manner it was paid ie; into our bank account - Yet it wasn’t, after 3 weeks we had received nothing, so we contacted Princess to query where our refund was? We were informed that the money had been credited to our “onboard” account?? Yet we were not even on board?? Are you serious? We didn’t cancel these bookings, Princess cancelled these bookings (and well before sailing) and only after requesting to speak with the manger were we provided with the refund we were entitled!! So our cruise finally arrives, we pre-ordered drinks and snacks for our balcony ready for the sail out of Sydney - 4pm The prawns were described as 10 pieces served on ice with cocktail sauce?? What eventually arrived was 50+ pieces of frozen, unclean, wet, slimy, imported prawns .. Bait prawns could be helpful in describing what arrived but even bait prawns are bigger than the rubbish that we received .. I called room service and advised them that the product we received was definitely not as described on the menu and requested a full refund!!! The room seadvice mgr agreed that the product was of very poor quality and agreed to the refund - Once again credited to our on board account! It’s becomming clearer that Princess will rip you off every chance they get - The passenger must pay even though the cruise company is at fault!! Three days in and another 3 shore excursions are cancelled - We receive notice the night before each excursion (because that’s plenty of time to make new plans for the day ahead) But this time we actually got a an explanation - “Not enough people were interested in the excursion you booked” Well Princess, if you know that your clientele is 80% elderly, why on earth offer excursion options like quad biking, 4 wheel driving and jet boating that only appeal to the odd 20% of passengers? Only to disappoint them and cancel the night before? Maybe you need to revise your excursion options .. This cruise was one problem after another, not only for us but it was common talk amongst guests the the shore excursions were problems for many of them, with cancellations the night before, changes to excursion itineraries without notice, excursion duration shorter than described, itineraries not as described, meals not as described, locations not as described - All common problems with no apologies, reimbursements or refunds .. Honestly, we couldn’t wait to get off the ship, we had very little options on board once our excursions were cancelled .. We saw very little of the country we had paid so much money to see!! We didn’t pay top dollar to stare at the 4 walls of our stateroom, yet that’s exactly what happened! The dining room food was ordinary, not much variety, even the buffet was lacking in appeal .. The specialty restaurants were nice, but we also pay more $$ for these so no surprises here!! This list of problems we had goes on, but who has all day to read about it?? The ship is beautiful, immaculate and the employes are wonderful but unfortunately this doesn’t make up for the personal expense of such a poor experience .. We could have flown to NZ and seen much more for half the cost of this cruise .. Not happy princess, never again! Read Less
Sail Date: November 2018
We thought it would be wonderful to see the Milford Sound by ship and it was, it was raining and this only made the scenery more spectacular with waterfalls everywhere. The weather improved after this and all the other ports were so ... Read More
We thought it would be wonderful to see the Milford Sound by ship and it was, it was raining and this only made the scenery more spectacular with waterfalls everywhere. The weather improved after this and all the other ports were so pretty and so picturesque to sail into, a balcony was a must,some mornings we layed in bed just watching the scenery sail by. The food for me was quite okay but my husband is a strict vegetarian and he sometimes just had mashed potatoes, French fries and rice for lunch. He could order ahead for the "Anytime Dining" but sometimes you don't know what you will be hungry for the next day. He is rather spoilt at home with his favourite vegetarian meals on request. He says he is willing to put up with just filling up on what he can as he enjoys cruising,he did put on two kilos over the ten days so the food was okay. The Majestic Princess is an amazing ship, just the perfect size, big enough for a person to walk off the calories but not too big. The adults only section of the ship was so fantastic, a very relaxing decor, recorded bird trills added to the ambience and some musical instruments to play for fun. We spent many an hour watching from this area which is at the very front of the ship, there are private cabana and comfortable lounges everywhere. We can't wait for our next cruise on this new ship to our area of the world. Read Less
1 Helpful Vote
Sail Date: October 2018
We chose this cruise as it provided something different from Asia and the South Pacific. The ports of call were all excellent and recommended. Our wait staff in the dining room were a great combination and made the cruise for us. On ... Read More
We chose this cruise as it provided something different from Asia and the South Pacific. The ports of call were all excellent and recommended. Our wait staff in the dining room were a great combination and made the cruise for us. On the downside we found that the drink prices (particularly spirits) were grossly inflated for this cruise when compared to other Princes cruises that we have been on. By example, so if you like a shot of Bundaberg rum and a can of Coke , it will set you back AUD $17.25 ( almost enough to warrant a royal commission). It was alo very disappointing to find out that the "Happy Hour" is no longer available. This was a big let down as it provided a great opportunity to interact with other guests on a daily basis. They also need to look at the minimum bet on the roulette as $10 is unrealistic as was evidenced by the empty table most of the time. Read Less
4 Helpful Votes
Sail Date: October 2018
We chose this cruise because of the itinerary. We started in Auckland, NZ and ended in Sydney. There were three stops in Australia and we wanted to see as much as we could. This is a wonderful trip but do not wait until you are too old ... Read More
We chose this cruise because of the itinerary. We started in Auckland, NZ and ended in Sydney. There were three stops in Australia and we wanted to see as much as we could. This is a wonderful trip but do not wait until you are too old to do things because the tours can be pretty walking intensive. Scenery in these countries is wonderful. Auckland is worth an extra day. There are many beautiful beaches, parks and gardens to visit. A trip up the Sky Tower is also fun. Tauranga is the second port and a chance to see the native Maori tribal village. Also there are the thermal wonders and geysers. Wellington is easy to get around and do by yourself. Go up in the Cable car and walk down in through the botanical gardens. Also the Te Papa museum is worth a look. Great exhibits. Shopping is good here also. We went from Akoroa to Christchurch to see the area and the Cardboard Cathedral. At Dunedin there is a half day train trip to see the gorge which is great. Again the countryside is beautiful here. Then the ship travels through the Fiordland National Park and we had a sunny clear day and it was really a highlight of the trip. In Hobart, Tasmania we elected to go to Mount Fields Park for a walking tour of Russell Falls and the tall trees. If you love animals, go to Bonorong Wildlife Preserve to actually be close to the animals,..wombat, kangaroo, tasmanian devil, cockatoo bird, kookabura, and koala. In Melbourne there is plenty to do. You can go to the wineries or just visit the town or head up the Ocean Road for spectacular scenery. Sydney is also work and extra day as you will see lots of history if you go on a walking tour. Get out and meet the locals these countries are full of lovely friendly people. Read Less
4 Helpful Votes
Sail Date: October 2018
Everything on board was what we expected and more Ship was amazing no trouble finding our way around Cabin was excellent as was our cabin steward Dinning room and staff were great Overall everything was beyond what was ... Read More
Everything on board was what we expected and more Ship was amazing no trouble finding our way around Cabin was excellent as was our cabin steward Dinning room and staff were great Overall everything was beyond what was expected As we try to cruise at least once a year we highly recommend Princess The captain and his crew were very helpful and kept us up to date with the running of the ship.The Buffet area very clean and staff were helpful and friendly .We dinned at the Harmony dinning area and found that to be good although food couldbeen a little warmer.We found the outside eating area was well serviced and food was good We discovered the Hollywood relaxation area on deck seventeen and it lived up to its nameand again we found the service there excellent All around the ship the entertainment and activities were also good Ports and excursions were good and run well Looking forward to our next cruise with Princess Read Less
6 Helpful Votes
Sail Date: October 2018
First, readers should know that if the itinerary of the Majestic suits your desire, I would not let my negatives dissuade you from booking this ship. This particular cruise covers a good part of Australia and most of New Zealand. ... Read More
First, readers should know that if the itinerary of the Majestic suits your desire, I would not let my negatives dissuade you from booking this ship. This particular cruise covers a good part of Australia and most of New Zealand. Embarkation in Sydney was fairly smooth with the exception of one of our suitcases arriving at our cabin soaked with water pretty much through and through. Everything was wet and we had not even left the dock! The cabin steward and staff were exceptionally helpful though, and they agreed to wash, dry, and hang everything in the suitcase and return it to us within a few hours. They kept their promise and, of course, there was no charge. Our balcony cabin was quite comfortable with more then enough room for all our belongings. The bathroom was about as small as I have seen on a ship. Not an inch more then absolutely required. We ate virtually all of our meals in the dinning room where we found excellent service and a good choices at every meal. The food was beautifully presented and, and always adequate. Steaks were my last choice as they were the least appealing. Fish and pasta wishes were much better. This voyage had 5 sea days including 3 back to back sea days. While others may find the on board activities to their liking, I am not a fan of art auctions, karaoke,gambling,shopping or zumba. There were a few lectures about culture and sightseeing but really not enough for my taste. My main complaint is the.that the ship seemed unable to handle the 3500 or more guests she can accommodate. There were two shows each evening in the Princess Theater and guests would need to arrive as much as 45 minutes early to be sure of a seat. The entertainment staff found this amusing and suggested we "camp out" in front of the door to insure ourselves a seat. Cute, but not really funny. However, if you don't care about the shows or like to stay up a bit later and catch the late show, this will not be bothersome. The shows themselves were lavishly produced and the local talents were enjoyable enough. Princess says that saving chairs on deck is not permitted,however, its unlikely any crew member would enforce this and as far as I am concerned, they should have a contest for the most creative deck-chair saving method. I was quite impressed with the one shoe method. The Majestic Princess is a large ship- about 144,000 MT. She seemed designed to insulate passengers from the sea. From the window-less theater through the main deck 7 with heavy curtains or the dinning rooms with small windows, passengers rarely see the sea. Some readers might enjoy this as you can easily forget you are moving at 17 or more knots and will be delighted to see a new port when you open your windows in the morning. This observation is strictly personal. Finally, disembarkation, with so many passengers was a bit hectic but we were off the ship and our way in a bout 90 minutes after we left our cabin. Read Less
1 Helpful Vote
Sail Date: October 2018
We chose this cruise because we hadn't cruised with Princess before, and Majestic Princess was available at a realistic price from Sydney to Auckland. We were delighted with the decor and ambience of the ship, it really is ... Read More
We chose this cruise because we hadn't cruised with Princess before, and Majestic Princess was available at a realistic price from Sydney to Auckland. We were delighted with the decor and ambience of the ship, it really is beautifully decorated. Everywhere you went there was evidence of careful thought and design, pleasing to the eye and simple yet delightful. The entertainment was first class, the production crew, and the rest of the entertainment team were easily among the best we have cruised with. The dining room staff left nothing to be desired, the cabin steward likewise and all personnel contributed to a very pleasant experience. There were a few negative experiences, however. Overall the ship appears to accommodate 3500 approx, but some main public areas cater for much much less. The Hollywood Conservatory is an excellent area to relax, but doesn't accomodate many people. Seated forward views are only available from 3 cane suites, which can seat up 6 each, but were usually occupied by 1 person each. There were 4 or 5 card tables, but unless you were there by 7am on a sea day, you had no chance. Along each side of the conservatory were 8 or 10 or so side looking cabanas for 2-4 people each, likewise you had to be there early. The Piazza is a magnificent area, but seats far too few for the entertainment spectacles it provided. It seats around 50-60 directly, with more seats available in the bars overlooking, but only those closest to the balcony rails had a decent view. Consequently many people missed out because they couldn't bear to stand for long - a consequence of age unfortunately. The spiral staircases connecting the three decks of the Piazza are beautiful to look at, and have safety treads built in, but still need a lot of care as the width varies from side to side. When people stand on these to watch the show, you are forced to use the narrow side of the stairs, which can be dangerous if you are not careful where you place your feet. Overall the ship appears to be designed for summer/warm sea cruising. The outdoor areas are well designed for relaxation, and accommodate a lot more people than the indoor ones. There are areas dedicated to golf driving, table tennis, golf putting, basketball, shuffleboard, plus a good selection of fitness and training machines, and much more. The pools and spas were popular, unfortunately the weather was not conducive for much in the way of outdoor activity, due to strong cold winds mainly. The Hollywood pool was indoors though, and had plenty of seating poolside. One negative was that the Lido deck, and others, always appeared to be wet. This is possibly because the drainage areas around the sides of the deck were too shallow for the amount of water sloshing around, either from the sky or the swimming pools. This was also true of the Seawalk, a terrifying but not to be missed experience to look down onto the sea beneath. This also was nearly constantly wet, with the fear of tripping or slipping spoiling the experience, even though the weather was mostly light drizzle and moderate seas. The lack of a true Promenade deck was a disappointment. Yes, they call it the Promenade Deck, and you can walk along it. However you are sharing most of the deck with lifeboats, and they restrict the width of the deck down to just enough room for two average sized people to pass. Elbows-out walkers need all this room for themselves!. It is impossible to walk right around the ship on the Promenade, being blocked at bow & stern. There are some areas, mainly outside of the shops, with cane tables and chairs provided, these areas are normal deck width, and a good place to relax away from the crush of passengers, as most people never discover them. Although corrosion and wear and tear are to be expected at sea, it was disappointing to see, under the Lido deck, and visible from many stateroom balconies if you looked up, that many pipe supporting brackets and some weld lines were already starting to rust. This points to either inadequate material specifications, specifications not properly followed, or improper installation. Also noticeable was the state of some balcony railings, the varnish failing and revealing bare wood, while next door the varnish is in perfect condition. On the positive side, the airconditioning throughout the ship functioned well. In the stateroom, the controls were as responsive as A/C gets, a small adjustment in the temperature dial brought forth a corresponding change in the temperature of the room. In the theatres the room was not allowed to get uncomfortably hot before the A/C kicked in, and it brought the temperature down reasonably quickly. Nor did it become too cold, or feel that you were sitting in a draught. There was a fair amount of wind noise when it first kicked in, but only to be expected, and it soon subsided. We were disappointed to find that the Hollywood Conservatory, and the Vista lounge were often closed for 'private functions' in the afternoons or evenings. With so many people on board quiet spaces outside of your cabin were hard to find, and the restrictions these private functions imposed were irritating. The ports we called at were mostly enjoyable, we had been to all of them before, and only took two Shore Excursions, to Port Arthur(Hobart) and Lanarch Castle (Dunedin). These were both interesting and informative. The least enjoyable port was Wellington, which we know well. We had previously visited Te Papa, and the Weta Cave, along with the First World War exhibition, which should not be missed otherwise. We didn't enjoy Wellington because it was cold & windy, it was the Saturday of Labour weekend, and most of the shops were shut. The free shuttle dropped us near Cuba Street, which is quirky, ethnic, rundown and in need of a refurbishment. We tried to walk to Lambton Quay but the wind defeated us, and we returned to the ship. Napier was the best port call. Even though it was the Sunday of Labour weekend, everything appeared to be open, Emerson St was buzzing, and the Vintage Car Club turned out in force, dressed in period costume, and came to farewell us at the wharf. We took a ride in one of these, a 1929(?) Hupmobile, with a very talkative and lively driver. Napier, and Bob our driver, take a bow. All the Port calls were interesting in their own right, e.g. Melbourne is a fascinating city, and the free tram service makes it so easy to get around the city centre. Akaroa is beautiful. Tauranga is the gateway to Hobbiton, and Rotorua/Te Puia for cruisers, which are well worth seeing. Overall we very much enjoyed our cruise. Read Less
2 Helpful Votes
Sail Date: September 2018
I wished to return to New Zealand after a 50 year absence & had the opportunity to travel with a friend to explore places enjoyed in my youth. We had a comfortably sized balcony stateroom & were impressed by all the staff & ... Read More
I wished to return to New Zealand after a 50 year absence & had the opportunity to travel with a friend to explore places enjoyed in my youth. We had a comfortably sized balcony stateroom & were impressed by all the staff & crew of the Majestic Princess. Our room had a TV with access to daily updates by the Cruise entertainment Director, movies, news channels & presentation re ports we visited. Activities & Entertainment were scheduled daily with much variety that difficult choices sometimes had to be made. The Princess Theartre was a wonderful venue for big events & smaller gatherings catering for everyone were held at numerous venues on a number of decks. Mastering the four sets of lifts took some time - the walk to our many varied destinations always good to work off the good food that settled where it shouldn't have.Though we did not do any serious excersise this was well catered for onboard, as were luxury pampering services. I was impressed with my dinning experience as my allergies were well catered for & meals delightful, especially the sweets (so much variety within my limitations). The Concerto dinning room staff were so attentive, helpful & friendly. My companion tried out the World Fresh Marketplace(Buffet) as she was an early riser - she found it catered to her tastes during the day. We also availed ourselves of room service to our late evening tea ritual - very civilized. My friend utilized the self managed laundry available on each deck but I enjoyed others doing my laundry & was impressed with the quick service. I also availed myself of the medical services on deck 4. Shopping of course is always a trap for us all - managed to pick up some bargains for myself & friends at home. We both had explored the onshore excursion options prior to sailling & prebooked our trips, choosing those rated as easy. These excursions were all wonderful experienses, seeing local flora & fauna, the rebuiling that had occurred in Christ Church since the earthquake in 201, exploring Maori History & Culture & that of the early & current European settlements. At times we also explored the local scene where the Majestic was docked & availed ourselves of very good local sea food & wine. New Zealands - both first Nations Peoples & the European settlers were extremely friendly & welcoming. It was fun dressing up on two formal nights on board & smart casual workred well for the remained of the time. The weather got warmer as we approached the north island but had deteriorated as we arrived back in Sydney & was awful back in the ACT - made mw want to go away again. One of the things I noticed on the Majestic - the mulicultural nature of the crew/staff & passengers. Everyone was so friendly, listening & exchanging stories. I was amazed that my cohort had done so many trips with the Princess line - alll coming back for more & planning ahead whilst on the cruise - the is a wonderful loyality program that entices them back. Both the embarkation & disembarkations for excursions & returning home were very well run. We were greeted as we arrived at the whalf in Sydney with a crew member relieving us of our bags & given instructions on where to board - then fed - all within the space of 20 to 30 minutes. This trip, my second in 18 months met my expectations, allowed my mind & body to rest - didn't realise how tired I was before I came. Would definetly do another cruise after I have fulfilled my committments back at home - will start saving again Read Less
4 Helpful Votes
Sail Date: September 2018
We chose this cruise to experience this fantastic new ship. Embarkation was extremely smooth & easy from circular quay. Our cabin e225 was just perfect with a larger balcony & outdoor furniture which enabled us to put our feet up. ... Read More
We chose this cruise to experience this fantastic new ship. Embarkation was extremely smooth & easy from circular quay. Our cabin e225 was just perfect with a larger balcony & outdoor furniture which enabled us to put our feet up. As usual, princess offered excellent dining in all areas with superb service in all locations. The entertainment was fabulous! The cruise director, andrew, did an outstanding job! Early in the cruise, i enquired about booking the chef's table. The paperwork arrived & it was quickly organised. This was one of the many highlights of our cruise, with superb food, wines & ambience. a beautiful cookbook, photos, a souvenir menu & a fresh rose was given to each couple. The ports were really pretty, with many memorable shore excursions taken. The tender process was really quick considering the 3500 passengers on board. The total experience was fantastic! Thank you princess! We'll start planning our next princess cruise! Read Less
2 Helpful Votes
Sail Date: September 2018
We chose this cruise, because we wanted to cruise to New Zealand and also be on the Majestic Princess. We now can enjoy her more in March, for our cruise to Hong Kong. The embarkation was a breeze, in that we walked straight up to the ... Read More
We chose this cruise, because we wanted to cruise to New Zealand and also be on the Majestic Princess. We now can enjoy her more in March, for our cruise to Hong Kong. The embarkation was a breeze, in that we walked straight up to the check in counter, completed processing in little more than five minutes and walked straight aboard. Likewise, disembarking was also easy, although we found ourselves waiting in the carpark for quite a while for our transport. This was our error in disembarking early. The ship is very well presented with an abundance of polished brass, glass and marble along with timber finishes. Our interior cabin had more than enough space, although the bathroom was just a bit squeezy. Another 100 mm in all directions would make a huge difference. Our dining experiences were very good to excellent. There was certainly many choices of fine foods available from the Market Place to the Dining Rooms. The entertainment on the Majestic was very good to excellent. The Princess Orchestra was particullarly of very high standard indeed. Only one act left us unimpressed, but I will not name that, as others may have enjoyed it. Activities were superb, with much to choose from. Trivia, Liar's Club etc by the Entertainment Crew was most enjoyable. We found the service onboard to be excellent. Our room steward, Glenn, was a real kind gentleman. We were particularly amazed how a wonderful young lass, Min, remembered us from our cruise to Hawaii on the Golden Princess a year ealrier. Amazing indeed. We were very pleased with the ports and excersions in New Zealand. we nedd to repeat this cruise to partake in further experiences in New Zealand. Oh, did I say we loved it? Oh yes, we did love this cruise. Read Less
5 Helpful Votes
Sail Date: September 2018
The ship was excellent though too big. We had a balcony cabin on the 16th floor very good with unobstructed views. The staff couldn't be faulted.always smiling even though 50% of elderly passengers were rude and demanding without ... Read More
The ship was excellent though too big. We had a balcony cabin on the 16th floor very good with unobstructed views. The staff couldn't be faulted.always smiling even though 50% of elderly passengers were rude and demanding without manners.!!! The children on board were better behaved with better manners than some adults. Not enough seating in the indoor entertainment area's of the ship.(piazza and the theatre's) had to get to an area for the show you wanted to see at least 45mins early. No area around the ship for a good walk the promanade deck only went up each side of the ship and very narrow. The market dining area we felt left left a lot to be desired. most food cooked in oils or butter, no plain or steamed food, no sandwich making facilities. Even though there were several area's of choice the food daily was same, same. The resturaunts were fantastic especially the pizza and sympony dining.the hamburger bar on the deck was good too. Too many people just walking in the dining area's without washing there hands. worry about nova virus with poor hand hygiene.The excursions were fantastic and the tour guides very good value for money and saw a lot of the islands. The ships staff getting you on and of the ship did a fantastic job with the number of people most of them very pushy and rude to the staff and other passengers. We went on this cruise to celebrate our 50th wedding had a fantastic day but because of limited entertainment seating indoors when the weather was too cold to sit on deck we spent most afternoons in our cabin watching the TV . could have done that at home.will go on another princess cruise but will go on a smaller ship. Getting on and off the ship was expidited with reasonable speed at the begining and end of the voyage. couldn't fault that. Overall feeling was that the ship catered for the Chinese and American market rather than the Australian. Read Less
2 Helpful Votes
Sail Date: September 2018
We chose this cruise because it was one of only a few options going to Fiji, which was my son's choice for his grad trip. We haven't cruised Princess before and thought this one-year old ship would be a grand experience. While ... Read More
We chose this cruise because it was one of only a few options going to Fiji, which was my son's choice for his grad trip. We haven't cruised Princess before and thought this one-year old ship would be a grand experience. While owning "The Love Boat" theme and it's integration throughout was a cool touch, overall the ship and experience was average compared to other carriers / ships. Cabin size was disappointing (we were in a PREMIUM! - I'm 6'2" and this was a ship built for the Asia market so I guess I should have expected it), dining was good (not great), entertainment was good but limited, service was actually not very good, and excursions varied dramatically. Generally the ship was built for cabins, not venues - and so we ran out of things to do quickly - especially on multi-days at sea. It was very much a senior cruise - as are most 10+ day cruises. Expected. The itinerary was great although I would question the Noumea port. Not much to see in the city so without an excursion it was boring at best. We *really* depend on the carrier to provide good solid port information - probably a lesson learned there. Sydney is an EXCELLENT port from which to embark/disembark - especially at sunset. Read Less
2 Helpful Votes
Sail Date: September 2018
Wanted to go on New Ship.The Majestic Princess was beautiful,Is a fair bit bigger but soon got a handle on the layout.The extra passengers number only came as a problem on the mandatory safety briefing on the first evening when all the ... Read More
Wanted to go on New Ship.The Majestic Princess was beautiful,Is a fair bit bigger but soon got a handle on the layout.The extra passengers number only came as a problem on the mandatory safety briefing on the first evening when all the passenger have to assemble in there allocated stations on deck 7,once the crowed dispersed all was well.Good entertainment in a variety of location,always something to do till late in the evening.The movie under the stars big screen has to been seen to be believed how good it is ,better than my brand new Sony Brava tv at home,so clear and colorful,best i have ever seen,The water show on the same deck to a theme is spectacular and with the back drop of the big screen is a winner.The allocated band area under the screen is good for shows up on that deck as well .The adults area only called Hollywood up on deck 17 is a beauty,Pool and Bar all under cover with private booths all around the edge with deck chairs and other furniture with a panoramic view ,great place to read a book and chill big time,big winner.The restaurants where up to Princess standard and so where the specialty restaurants as well.The bars are many and although there is no wheelhouse bar,its space is well taken over by the Crown Grill bar area.All round winner,and of cause the staff where top notch and one of the main reasons we like Princess and now this ship sailing in OZ another winner in my book Read Less
4 Helpful Votes
Sail Date: September 2018
Sailing date coincided with birthday. We cruise every two years and found this cruise to Noumea and Fiji fitted in with our holiday plans. lovely new and very large ship expertly crewed and managed. we enjoyed all the new features such as ... Read More
Sailing date coincided with birthday. We cruise every two years and found this cruise to Noumea and Fiji fitted in with our holiday plans. lovely new and very large ship expertly crewed and managed. we enjoyed all the new features such as the Hollywood Pool, Spa and Conservatory. The speciality restaurants, Harmony and Grill were quite good but the French restaurant La Mer was a disappointment. The food in the Any Time dinning restaurants was OK but only a little above average. The Atrium is a stand out feature in this vessel. Overall, the entertainment in the Theatre was of a high standard but the sound was cranked up too high and tended to turn good music and singing into noise. Platinum membership provides excellent embarkation and disembarkation and is a plus on such a large ship carrying 3500 passengers.The manoeuvrabilty of this large ship is amazing especially berthing at Sydney's International Terminal. Read Less
4 Helpful Votes
Sail Date: September 2018
Our cruise on the Majestic Princess's inaugural cruise from Australia to locations with which we were well familiar in the South Pacific, complemented cruises on the Golden Princess in February and another planned for November, 2018. ... Read More
Our cruise on the Majestic Princess's inaugural cruise from Australia to locations with which we were well familiar in the South Pacific, complemented cruises on the Golden Princess in February and another planned for November, 2018. All our expectations on board the Majestic Princess were met and our cruise enjoyment was aided by the allocation to us of Stateroom M105 on Deck 15 which I suspect would be one of the best on the ship, with a very large balcony of some 4m x 5m, directly above the Ship's Bridge and looking forward over its bow. The Stateroom configuration is unique to that location and was very much to our liking and comfort, affording full use of the balcony with total privacy at all times, including during sea days. It was particularly interesting that at sea with the balcony door fully open, the curtains hardly moved, no doubt due to the forward profile of the ship. Our total experiences were positive with "seamless" embarkation, tendering and disembarkation operations providing minimal "down time", with virtually "walk on, walk off" experiences throughout all phases of port visits. As always we make independent plans for shore activity, whether that be snorkeling, shopping or sightseeing at those locations visited. Local currency was obtained ashore without issue as occurred when the need arose in Lautoka, and at other locations we used Australian Dollars or Credit Cards for purchase transactions without difficulty. Our preferred choice of Anytime Dining provided no obstacle to prompt seating in both the ship's Anytime Dining Restaurants during dining hours, and meals served during this cruise were as good if not better when compared to our other cruise experiences. Outstanding would have to be the description afforded to the friendliness of all crew we encountered on the Majestic Princess, at all levels. The Hollywood Conservatory on the Majestic Princess is impressive and a major asset of the vessel, both with respect to its position on Deck 17, and appearance throughout which includes the enclosed pool. Entertainment was substantially as we had seen before on previous cruises but nonetheless still enjoyable and impressive, well worth watching again. It did seem at times the venues struggled to accommodate all passengers seeking seats during some performances, and the choice of location for the Enrichment Lectures necessitated some passengers having to stand - something we had not seen to any degree on other ships. At times, despite the number of passengers aboard the Majestic Princess, we did not find particular difficulty locating seating in Public areas, something which has been a source of frustration in the past on cruises. Overall this cruise experience did not disappoint at any time and if anything, has spoiled us for future cruises given particularly the Stateroom we had and would be lucky to ever get again. Read Less
3 Helpful Votes
Sail Date: September 2018
On this cruise I had organised a Meet & Greet and 84 participants had agreed to attend, but some had other special places to be and we ended up with 76 in total . . as far as I was concerned that was a great turn-out. I sent out ... Read More
On this cruise I had organised a Meet & Greet and 84 participants had agreed to attend, but some had other special places to be and we ended up with 76 in total . . as far as I was concerned that was a great turn-out. I sent out invitations to the Captain, Cruise Director and other Senior Staff and all attended and spoke to the group. We arranged a Cabin Crawl to be done on the next day which was the first sea day and thanks to all you volunteered their cabins we were able to visit all different types of cabins . . . Suites, Mini-suites, Balconies, Inside, aft and forward . . . Thank you everybody. Now the review: Embarkation . . . After arriving at Sydney Airport from Port Macquarie we were escorted to a waiting Princess transfer bus that took us straight down to the Embarkation Wharf at Circular Quay and it was our first full sighting of the Majestic Princess. Boy what a ship . . . huge. We were directed to the Priority Boarding line (we are Elite Passengers) and soon were heading for the Registration Desk to get our cruise cards. It was at this point that we struck a little problem. Eileen received her card with no problem but apparently they had lost mine, so after searching everywhere they issued me with a temporary cruise card that would get me on board but not to the cabin area. Once on board I was stopped by Security and told to wait until the Purser’s Desk could check and print out another cruise card for me as their computer terminal had gone down. After three-quarters of an hour and very much apologising from the crew and ship’s officers, I eventually got my card and was allowed to proceed to my cabin where Eileen was already waiting for me. We had a Balcony Cabin on Port Side Aft and it was very nice and as expected was tidy, very clean and fresh. I checked for our little “Freebees” that Elite Passengers get and found that they were all in their right places and it looked like we were ready to sail. By the way we were celebrating our 59th Wedding Anniversary and my Birthday on board this cruise. The Ship . . . The ship can carry 3560 Passengers with a crew of 1345. There are 36 Suites, 306 Mini Suites, 360 Deluxe Balcony Cabins, 732 Balcony Cabins and 342 Inside Cabins. Please note there are no Ocean View cabins on this ship.There are 20 Decks and the ship has 2 gigantic anchors. The ship is propelled by 2 huge propellers. The ship was launched in 2017 . . . The Captain was Captain Dino Sagani. After Two Sea Day we started at our Ports of Call . . . The night before the first port of call, which was Noumea, we went to the Crown Grill, a Speciality Restaurant on board, and had a great evening. The food was excellent. Service was great. Our first port of call was Noumea. Noumea is a perfect combination of South Pacific hospitality and European elegance. Although we had been here before we decided to do an excursion and decided on the Noumea Sights and Anse Vata Beach Break. In our opinion not worth the money and quite disappointed in the excursion. This excursion went for 4 hours. The next port of call was Mystery Island. Apparently this Island is uninhabited and the islanderss who live on adjoining islands come across to Mystery Island to set up stalls only when the ship are expected. Went ashore and walked around the tiny island, had a look at the airstrip that the American Forces made and used in World War II. I think this airfield could still be used today. Got sand in our toes and had a refreshing time. The weather has been great for the entire voyage so far. Sea Day today so went to the usual Trivia, then to the Enrichment Programme which was about “The Golden Age of Pirates”, did other miscellaneous things around the ship but after dinner we went to the Princess Theatre show which was The Princess Entertainer of Year winner Nathan Foley . . . wasn’t too bad but the next show in the Vista Lounge was very good and entertaining and that was the Marriage Match Gameshow. Suva today, 21st September and my Birthday. I was 21 again and I felt like 25. Did not take a ship’s excursions as we have been here many times before and we decided to just hop on the free shuttle and walk around the shopping area. Some things had changed but not many and the city was still quite dusty, noisy and full of people hurrying from place to place. Headed back to the ship for lunch and then to the Vista Lounge for the movie “The Death of Stalin”, which was a disaster and we walked out just in time to get to the start of Afternoon Trivia. At this point I would like to mention our Trivia Team . . . Karryl and Warren, Terry and Bernadette and Eileen & John. We didn’t win any major prizes but we had fun. We had bookings at Harmony Restaurant as a treat for my Birthday and it was fantastic. The food was just so plentiful that we could not eat it all. The staff were excellent and the atmosphere was very, very Chinese. Highly recommend. Caught a bit of the “Mercury Rising” (Freddie Mercury) show but it was completely full up so decided not to wait till the late show and did other things about the ship . . . cocktails, etc. and watched the goings on in the Piazza. Lautoka The forecast for today was around the 27c and we had an excursion to the “Land of the Giants” and the Orchids that grow near this spot. The gardens were very lovely and we walked throughout the circular pathways and the orchid collection. Some of the orchids were amazing and after hearing about the “Black Orchid” we were intrigued to see where it was. Well we asked and it was pointed out us but it was a surprise . . . it was a white orchid with very small black flowers right in the centre of the flower. We were looking for a complete black orchid. After the excursion we went back to the ship for Afternoon Trivia!!!! Tonight was the “Hot Latin Nights Deck Party”. Another Sea Day today and tomorrow we arrive at Lifou Lifou First of all, the island looks different – less pine trees, higher cliffs. Secondly, there are no expensive resorts awaiting you, hardly any tourists are staying overnight (although you can, if you want to, stay overnight in basic, more traditional accommodation). People on Lifou Island go by their everyday business, and on days that a cruise ship arrives they pack their traditional clothes, their home cooked meals and their imported cheap souvenirs and welcome the day guests at the tender boat pier near Easo. Once the cruise ship departs, life returns back to its normal, quiet self until the next influx of 1,000 or so tourists arrive for one day only. Most people in Lifou live in modest houses these days, however, some of them still have a traditional hut in their yard which is sometimes open for visitors. if you want to be able to wade into the water safely, consider using reef shoes or other shoes that you can use in the water. Back to the ship for that famous game . . . Trivia. That was after we attempted to watch a movie in the Vista Lounge called “The Female Brain” . . . another terrible movie. The next two days were Sea Days . . . With all the activities that are on board we started off with the “Paper Plane Competition” then we went to morning Trivia followed later on to the “Explorers - Mapping Australia’s Coastline Enrichment Programme”. Then later in the afternoon we went to see the “Scrap Heap Boat Building Finals” which were done in windy conditions in the main pool area, then guess where to . . . Trivia. After dinner we attended one of the best show we have seen and that was “Fiere”. What a show, the costumes, the sets, the singing, everything was as you would expect from a full Broadway/Vegas show. After this show we went to the Simon McKinney Show which was a mixture of comedy and voice impressions. Very good. I must mention at this point that we did see another show earlier in the cruise, “Fantastic Journey”. It was really good, colourful, and we recommend it. Our last day at sea and the day before arriving back in Australia and apart from going to Trivia we went to the Enrichment Presentation which was “Famous Shipwrecks of the Australian Coast” . . . very interesting. We then went and saw the final of the Egg Drop Comp and surprisingly not one egg was broken when dropped from 3 decks above. Back to our cabins and we had to start packing so that before dinner we could put out our bags so they could be collected for disembarkation tomorrow. Disembarkation . . . This sad episode of the cruise went extremely well and we were off the ship within the hour after having our numbers called and we then met up with the transfer bus to take us to the airport. Our cruise was over. It was a great cruise and we met many nice people. We had a great turn-out for the Meet & Greet that was organised and Princess put on a great venue for us the Hollywood Conservatory. The exclusive Lounge set aside for the Elite, Suite and Platinum passengers was well attended and the pre-dinner complimentary hors d’oeuvres were excellent, changing every night. Last but not least on the two Sundays whilst on the ship we attended Interdenominational Church Services which were conducted by our Cruise Director, Andrew Kadillac. Thank you Andrew for a job well done. We would highly recommend cruising on this magnificent ship . . . The Majestic Princess. Read Less
22 Helpful Votes
Sail Date: September 2018
We have traveled with Celebrity, Cunard, P & O and Princess and till now Princess was our clear favorite, but our experience over the past 3 weeks has left that favoritism in tatters! There were many negatives on this ship but I ... Read More
We have traveled with Celebrity, Cunard, P & O and Princess and till now Princess was our clear favorite, but our experience over the past 3 weeks has left that favoritism in tatters! There were many negatives on this ship but I will start with some positives. The staff were all very helpful, polite and generally good at their jobs. The ship itself was extraordinarily stable with almost NO rocking and rolling over the entire 22 days even though we traveled from Asia to Australia. Their system of taking the passports from the passengers to ease the immigration processing worked in most cases and the tendering service on the one occasion it was used was extremely smooth. Sadly, the negatives affected our cruise more than the positives, with one having a major effect on us throughout most of the trip. I will work through them in a logical order. Some are not fixable but it is probably best if you are aware of them rather than being surprised later. For this particular cruise the boarding in Shanghai was a nightmare. I am told that Princess were not responsible for the debacle in Shanghai and had indeed tried to be in control and failed. All I can suggest is that in future they avoid Shanghai altogether. It ensured most of the passengers boarded the ship in less than a positive frame of mind and could well have been part of the reason so many people were negative about the ship . For our part, the cruise was spoilt by our inability to have the balcony door open at night, but more of that shortly. On the first evening we went to dinner in the any time dining restaurant, Symphony, at 6.30 only to be handed a buzzer and told to go away and wait till it buzzed!! I assumed they had made an error as there were plenty of empty tables in the restaurant and told them I had any time dining, but they said they realised that and to take the buzzer and wait. 40 minutes later it went off and despite a preference for a table for two, we were forced to share a larger table of six if we didnt want a further delay! In all the cruises with all the different shipping lines we have sailed with that was the first time that had ever happened. Any time dining in the past referred to any time WE wanted to eat not any time the staff could fit us in! As a consequence to eating so late, I had severe indigestion that evening and in order to avoid that problem again we went to dinner at 5.45pm each night to ensure we got mostly the same table and didnt have to wait to be placed on a table. However it completely nullified the point of any time dining which is one of the main criteria we look for on a cruise. The other main essential for us is a cabin with a balcony so we can sleep with the door open at night. The reason we do this is because we enjoy fresh air and it usually avoids the problems associated with breathing recycled air conditioned air and the coughs and colds that often causes. On this cruise, despite paying so much extra for a balcony (and indeed a mini suite) we were unable to sleep with the balcony door open for all but the final few nights. The reason for that was a loud ''howling'' sound that erupted spasmodically from the wall next to the door when it was opened. Sometimes it was a high pitched whistle and other times it sounded like the night of the living dead! On the morning of the second day, we asked the cabin steward to listen to the sound and see if it could be fixed. He appeared horrified and baffled by the noise and told us he would get someone to look into it. Nothing happened so we assumed it was something structural which could not be fixed at sea and started sleeping with the door closed. Whilst it had an impact on the cruise from our point of view, we understand that sometimes there are events that are outside peoples control. However, on the 18th day an engineer came to the cabin to check our fridge and while he was there I asked if he knew what was causing the wailing sound when the door was opened. He listened to it and recorded it on his phone after tracing it to the panel of the bulkhead beside the door and told me to call reception and request a carpenter. I did this as he waited, but all that achieved was the cabin steward arrived asking if I had called for him. I explained I had asked the engineer about the noise we had told him about 2 weeks earlier and he called down to someone and spoke to them in a foreign language and left after telling me a carpenter was on his way. After a while we left the cabin as well. 8 hours later I called down to reception to ask if the carpenter had been as the noise was still there and they said he had been and not heard the noise when he opened the door and left! I had explained it wasnt constant but irregular and often. After dinner there was a message to call reception if the noise started - which it did almost immediately. They said the carpenter would be there, but it took about 2 hours for him to arrive! Around 10.15 that night the carpenter came. The noise was very much on and off and not as serious as before but he did at least hear it and started banging a hammer on a screw driver. A manager arrived part way through and then when the noise stopped they both left and the carpenter said he would check back in the morning to see if the noise was gone. In the morning we advised him it was substantially reduced but still there a little and he then filled several gaps with silicone and from then on it was perfect. However it was annoying to discover we had paid for a mini suite for the balcony and not been able to use it for all but the final 3 nights despite pointing out the problem on the first full day! We may as well have paid for an ocean view for all the good of it. THAT issue obviously had a major impact on our cruise and its enjoyment. But it was not the only one. On the Majestic there is no promenade deck as such. On EVERY cruise ship we have traveled on in the past we could walk around the entire deck with a nice view and fresh air as we go. This was not possible on the Majestic and I believe that is a major design flaw. We took a Princess shore tour in Singapore and have to say we were shocked by the poor condition of the coach we traveled in. It was quite old and the air con was VERY limited. Worse still when the engine idled it was impossible to hear the guide speaking and the smell of petrol became quite over powering at the back of the bus where we were seated.Having said that, we could see the other coaches were all quite new, so it is possible we were unlucky. However the tour ended at some markets in China Town. They were about the least inspiring markets I have ever seen and having driven past all the fabulous stores on Orchard Street, a stop THERE would have been far better than ending up in a smelly third rate market! Due to the passenger numbers on the ship, there is another problem - not enough places for passengers to sit and read quietly. Most of the common areas are so full, there isnt a seat to sit on at times and far too much noise when there is. The lounge in front of the Hollywood Club was either full up (which it was all day) or the odd person would come and play the musical instruments around the place (BADLY) to interrupt any attempts to have a quiet moment in the evening. I am sure that sounds picky, but a lot of passengers look for that little place to sit and have some peace on board. On Majestic it really doesnt exist. For Trivia, there were more people than seats which resulted in my missing out a few times and I assume others missing out when I didnt! The room just wasnt big enough for the passenger numbers. The little nook and cranny problem was exacerbated by some of the few areas available being closed off now and again so a British film crew could film a fake wedding or give a (fake) impression of quiet areas on board as they made their free advert for Princess which will be shown on English TV shortly.! Finally I should mention the entertainment, which was disappointing. In over 3 weeks there were only 3 major stage shows on board - UNHEARD of on any other cruise where they are usually every second or third night. Whilst the value of the other entertainers is very much subjective and affected by personal opinion, the stage shows by the singers and dancers are what most of the passengers look forward to and less than one a week is pathetic! As for the other entertainers, some were good and some were iffy at best. I wont criticise individuals because as I said it is all a matter of personal opinion but for me, I have certainly seen better on every other cruise in the past. These are not all the problems or all the things that adversely affected the cruise for us, but I am sure if these had not been applicable the rest of the problems with have dimmed into insignificance. We may reconsider, Princess in the future, but at this moment we are very disappointed with them. Read Less
10 Helpful Votes
Sail Date: August 2018
We did a few cruises, and loved the last one on the Diamond Princess from Sydney to Singapore, it was civilised, well organised, with amazing entertainment and great service, several different outdoor areas to relaxed and unwind but also ... Read More
We did a few cruises, and loved the last one on the Diamond Princess from Sydney to Singapore, it was civilised, well organised, with amazing entertainment and great service, several different outdoor areas to relaxed and unwind but also several areas to appreciate music and entertainers in the evening and to dance if we wanted. None of this was the case on the Majestic Princess ! I don't know if it is still in the teething process, but nothing was clear, the plan of the ship doesn't make sense (one big outdoor area with two small pools, 6 small spa pools (one not working as a spa) for 3000 passengers !! One undercover indoor pool area with strong chlorine smell, which was supposed to be a fun hollywood disco at night, but which was empty after 5.00 pm. No deck in the front of the ship. No real promenade deck (just tow decks on level 7 on both side of the Atrium with 10 chairs). And only one dancing area in the very public and opened atrium. A big shopping area (which was described as the biggest department store at sea !!) with 3 shops (one jewellery and leather, one perfume and one very sad clothes shop with a poor range of polo shirts for men and stretch cotton dresses for women) ! A casino (which again was supposed to be one of the biggest at sea) which was cut in one third to create an extra bar (the Crooners). The nightmare started at boarding in Shanghai : 4.5 hours standing in a queue for boarding, part of it in full sun, no seats, no water, no explanation of what was going on !!! We had a mini suite, which although slightly smaller then the Diamond, are a good size. But it was smelly and not clean (clamps of hair on the balcony, blood stains on the curtains..) We understood later that the ship was delayed on her arrival to Shanghai, and that is where most of these problems were coming from, however no one was there to explain and apologise ! After initial disappointment, we decided to make the best out of it, and remain positive. However disorganisation kept on bothering us : The second night we had to wait over half an hour for a table in the Concerto restaurant (and we were anytime dining), and again 3 days later. Most of the nights half of the wine were not available from the wine list (the waiters were very apologetic and had an exhaustive hand written list of the wine which were no more available (our main waiter told us that it would get better after Brisbane which was 2 days before our arrival. And worse of all, you had to queue for almost everything (a free seat around the pool, a free seat on the decks bellow, a free seat in the atrium cafe, a drink at most of the bars, a waiter to pass by...) The service was mostly pleasant, but they certainly did lack numbers. We understood that this ship was created to cater for the Asian market, and we knew it when we booked. We liked the idea of the Karaoke rooms (which were cancelled when we arrived) we like the idea of the juice bar and the dim sim and dumpling bars (which were cancelled). I have the feeling that the marketing team got overwhelmed by the change in the client target (more than 80 % of the clientele was from Australia, New Zealand or North America !) and tried to patch where and however they could. If you add to this that the entertainment was poor : Same three groups over and over from one side of the boat to the other. One really good show in 22 days. And the same entertainer for the whole trip in most of the bar. Day entertainment was equally poor if you compare it to the entertainment onboard the Diamond Princess (and for a ship of this size). And the fontain water show (which was advertised as the main attraction) is a totally non event (and according to me a total lost of space on the main outdoor deck, and could have been an extra pool) There is no doubt that this vessel is meant to be a money maker (we payed $499 to access the only quiet spa area-advertised as the tranquility heaven of the ship). we didn't have the wine we wanted on the wine list, but were offered repeatedly to join the paying wine tasting to try the wine from the menu, to purchase digestifs alcohols with matching glasses... !!! And a lot of fuss and advertising about deals in the shops (a big piece of the daily entertainment program), at the spa... In conclusion, we made the best out of these holidays, but wouldn't know whom recommend it to, as it doesn't seam to be clear on the clientele target : If you like quietness and luxe, you will find it noisy (constant loud music in the outdoor public areas, and no where to escape) If you like loud music fun and dance, there is no dance floors, no disco, and no fun dance entertainment. If you like outdoor water and pool be ready to share it with a lot of other people. But we did meet a few nice people and friends, and were reassured by the kindness of most of the staff people, which is actually the main positive of this trip ! Read Less
5 Helpful Votes
Sail Date: August 2018
This was the floating Nursing Home! Unless you are a Senior Citizen don`t go on this ship. We are not exactly young ( 55) however the average age of passengers must have been 75 plus.Entertainment was poor although it probably suited the ... Read More
This was the floating Nursing Home! Unless you are a Senior Citizen don`t go on this ship. We are not exactly young ( 55) however the average age of passengers must have been 75 plus.Entertainment was poor although it probably suited the older passengers. Food was very average with same choices in the buffet every day - very little change to the menu. Bar / waiting staff and stateroom attendants were fantastic which was a positive! The theatres weren`t big enough to accommodate the number of people wanting to watch the shows with many having to stand. The ports of call were good. The embarkation process in Shanghai was the worst we have experienced with lack of communication from Princess and terminal staff as to why passengers were waiting out in the searing heat for over 3 hours. Disembarkation in Sydney was the best - lots of ground staff who were friendly and willing to assist Read Less
Sail Date: August 2018
This cruise was its initial cruise from Shanghai to Sydney via Korea, Hong Kong, Nha Trang, Saigon, Singapore, Darwin, Brisbane to Sydney. As an experienced Princess cruiser I was very disappointed at the start, but over 22 days the ... Read More
This cruise was its initial cruise from Shanghai to Sydney via Korea, Hong Kong, Nha Trang, Saigon, Singapore, Darwin, Brisbane to Sydney. As an experienced Princess cruiser I was very disappointed at the start, but over 22 days the service improved markedly. Primarily, the problem was the lack of experienced waiters and chefs, and inadequate numbers of staff overall. The ship had been crewed by many Chinese and they left the ship in Shanghai to be replaced by a very large number of inexperienced staff. The situation improved when more staff were loaded in Singapore. The food was very disappointing as it rarely matched the menu. Too often the food was poorly cooked or sometimes not cooked at all! I had never experienced a dining room on Princess where at times there were no supervisors present and no waiters - they were all out the back trying to find meals. I wrote an extensive report on our experiences as the voyage progressed which was passed to Princess at the completion of the voyage. I hope they read my comments (and that of many others who also submitted reports) and have made significant improvements. The cabins (mini suite) were OK but smaller than normal. The cabin staff were excellent, always courteous and helpful. I wrote much more on our experiences but readers can get the idea. I expect Majestic Princess will improve on all its Pacific voyages. Overall the voyage was pleasant but not up to the standard of Princess. Read Less
2 Helpful Votes
Sail Date: August 2018
SHIP: We chose this cruise as we had not visited any of the destinations previously, save for Brisbane where we remained on board. The ship is indeed a large vessel, but that's the way its going these days. The crew had been used ... Read More
SHIP: We chose this cruise as we had not visited any of the destinations previously, save for Brisbane where we remained on board. The ship is indeed a large vessel, but that's the way its going these days. The crew had been used to servicing Asian customers who generally have a different cultural expectation to that of westerners. There were approximately 2700 Aussies on board with the next group being Americans numbering only approximately 90. I think the crew did a magnificent job accommodating and adapting to the expectations of the Aussie passengers, although it did take a few days. There were many complainers on board that we noticed, but hey as other reviewers of other vessels say, look for the positives and not the negatives. CABIN: We booked M130 a deluxe balcony cabin. This was well appointed, tho a little smaller than the equivalent on Pacific Pearl. Standard features, Large comfy bed and couch with a smallish balcony containing two chairs and a small table. Our cabin Steward was attentive and friendly and provided for all our requests. DINING: We chose anytime dining and the "World Fresh Marketplace" provided a wide and varied choice for all meals. A favorite being the bakery which had a large selection of cakes and sweets to follow your meals with. The other dining choices including Crown Grill and Harmony Chinese were of a great standard and ample food was served at our 2 sittings for each of these. We did not try LaMer simply because we are not fond of French cuisine. The other eateries including Alfredo's Pizzeria and the Burger Bar and International cafe were also of a high standard serving a variety of choices. ENTERTAINMENT & ACTIVITIES: We found the entertainment on-board to be of a high standard. The shows in the main theatre were great. We did not like the american entertainer (pianist) in the crooners bar as she did not know the words to songs she was playing, and repeated the same performance for all 22 nights we were aboard. Also if we wanted karaoke we would have gone else where. Using passengers to supplement her inabilities did not go down well with not only us but others we were sitting near. One of the older american passengers ,named Francine, she used managed to racially slur the whole Asian population and this was inappropriate. Hopefully she will not be aboard any future cruises we undertake. Overall, however, the entertainment standard was high and varied enough to provide a choice every night for the whole 22 night cruise. SERVICE: The crew were impeccable in their willingness to be best with their service. Particularly we would like to mention Nenad in the International Cafe and Sascha in the gift shop. These two gentlemen went out of there way to accommodate requests and help us with purchases on board. All of the crew and hotel staff were friendly and courteous when we needed assistance. A big thanks to the medical staff on board who assisted us with an injury we sustained on the tender transfer into NhaTrang. PORTS & EXCURSIONS: This trip we only took Princess Shore Excursions and we found these to be interesting and informative. Only one tender transfer was required at NhaTrang and although it was hot and humid we managed this without major hiccup. We thoroughly enjoyed this cruise, and yes we were aware of issues at boarding in Shanghai, however this is something the Chinese authorities need to address and Princess need to keep abreast of. We heard many passengers complaining about things that to us seemed insignificant, so again I say look for the positives people not the negatives. If that's what you set out to do you are bound to have a crap holiday. We on the other hand enjoyed ourselves thoroughly and would sail again on this class of vessel if the itinerary appealed to us. Read Less
Sail Date: August 2018
Wanted to see some of Asia and this one was shown to us.Enjoyed it very much. Embarkation was a nightmare though , something has to be done about it if a ship leaves Shanghai, no thanks to the Chinese government, we think. Dining ... Read More
Wanted to see some of Asia and this one was shown to us.Enjoyed it very much. Embarkation was a nightmare though , something has to be done about it if a ship leaves Shanghai, no thanks to the Chinese government, we think. Dining room food leaves a lot to be desired, was disappointing. It was the first time we chose to miss dinner there, at least 5 nights. Overall loved the ship, crew, entertainment and excursions. Pool areas are great, plenty of deck chairs to relax in , even at night where you are supplied with blankets to watch the footy or movies under the stars. Indoor pool area and adjoining areas are great to relax in. Food market eatery had a huge variety and the Bakery was very popular especially with the age group that was onboard. Unfortunately this ship does not cater for children, it will have to add a lot of interests like Royal Carribean have , to get families onboard. But we , as a retired couple enjoyed it very much. Read Less
1 Helpful Vote
Sail Date: August 2018
Repositioning cruise so great value on a deluxe balcony Friendly helpful staff and crew Great food choice menu in 5.30 fixed seat dining.Well presented, good standard food with good service from friendly waiters 3 million dollar ... Read More
Repositioning cruise so great value on a deluxe balcony Friendly helpful staff and crew Great food choice menu in 5.30 fixed seat dining.Well presented, good standard food with good service from friendly waiters 3 million dollar show Fantastic Journey with drones and new affects in an original Broadway type show .Shows so popular you have to get in early to get a seat Extra large balcony to stretch out full length and still room Settee in room to relax when using the cabin As brand new ship the standard of furniture and decor great Embarkation a disaster .We had no trouble getting off the ship in Shanghai so knew where the quickest entry point but were stopped by police even though we tried to go out and try again. The Hong Kong Tram excursion meal the worst in all previous Princess Excursions even though it cost well over $200 Excursions in other ports were good, especially Saigon at the Rex Hotel Read Less
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Enrichment 3.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0

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