9 Cruise & Maritime Voyages Magellan Cruise Reviews for Spring Break Cruises to Europe - British Isles & Western

We decided on a cruise around Britain departing on the 7th April for my partners birthday on the 19th when we returned home .I have to say we were very- very disappointed with every aspect except the cabin as it was spacious for a small ... Read More
We decided on a cruise around Britain departing on the 7th April for my partners birthday on the 19th when we returned home .I have to say we were very- very disappointed with every aspect except the cabin as it was spacious for a small ship .The food was like a load of cardboard at breakfast in the upstairs bistro ( if you could obtain a seat ) often undercooked and only warm with no small yogurts only in dishes with no indication as to the content even in the restaurant it was a bit hit and miss as you sat any where as a lot of the fellow passengers seemed reluctant to talk as only the Americans & Canadians seemed chatty as the class structure is still alive . At night in the allocated restaurant the servers were very surly with very small helpings and often only warm as my partner sent hers back nearly every time compared to other ships it was very poor more like a cross channel ferry . As for the entertainment it did not last even an hour with passengers saving seats often rows of them so only the poorest seats available with no interaction with the crew as I did mention the seat situation but it was met with deaf ears .Talking of the crew we noticed that there was very poor communication skills as I did not meet one British person wearing a uniform it seemed the norm just to laugh at the passengers and they would go away. There are better cruise companies and ships so do your home work. Read Less
Sail Date June 2018
Chose this ship and cruise because I didn't want to holiday on a ship that held thousands! Was my first cruise on a larger ship, having only done river cruises, so was a bit apprehensive, but once embarked, everything went smoothly, ... Read More
Chose this ship and cruise because I didn't want to holiday on a ship that held thousands! Was my first cruise on a larger ship, having only done river cruises, so was a bit apprehensive, but once embarked, everything went smoothly, and I didn't find the amount of passengers on board too daunting. This was a cruise that included the Shetlands and Orkneys, as well as Iceland and I enjoyed every port of call. I thought Rekyavik was beautifully clean and fresh, as was Lerwick and Kirkwall. Disembarkation too went smoothly and I was off the ship in less than 10 minutes. Personally I wouldn't use Raffles self service as it was a free for all and seating was difficult to find, plus many persons were lacking in manners! So I dined all three meal servings in one of the two waited restaurants, and I couldn't fault the service from waiters and most days the food was good. As for the show entertainment in the theatre - well, I've seen many West End productions and the shows on the Magellan excelled and were thoroughly enjoyable. All-in-all, generally for me it was a very good cruise and value for the money I paid. We did encounter some rough seas - only to be expected in that area, but if you were careful, and took heed of the advice given, walking around on ship was easily negotiable. And sea sick pills were given out free from reception desk! Read Less
Sail Date April 2018
We booked to go on the Easter Getaway and River Seine Cruise as I so wanted to go again to the Scilly Isles again after 30 years and as I had never been to Guernsey that too was a great attraction. As we were finishing our booking in ... Read More
We booked to go on the Easter Getaway and River Seine Cruise as I so wanted to go again to the Scilly Isles again after 30 years and as I had never been to Guernsey that too was a great attraction. As we were finishing our booking in procedure I happened to notice a flyer saying due to adverse weather we would after all not be going to both the Scily Islands or Guernsey! At this point we both felt like turning round and going home,we were now going to Rotterdam Cherbourg and Portsmouth!! We unfortunately carried on with the cruise as we thought we had no other option and we can go to Rouen and Honfleur as we had never been there and they were as we were told very pretty we had booked an Excursion and were looking forward to that. We were shown our cabin 7038 inside as that was all that was available at the time of booking it was very clean no frills but adequate,but also very noisy the district roar we hoped it would substitute as we sailed away ,this was not the case it was like sleeping next to the mother way.On complaining to reception a engineer came and listened and said go back to reception and speak to them,which I dully did and nothing was done. To cut a long story short we could not sleep for a week Rotterdam was dire so was Cherbourg Portsmouth was as we have been to many times before. On sailing up the Seine the Captain informed us we could not go to Rouen as there was a strike!!The whole cruise was a disaster.Needless to say we will never go with Cruise and maritime again I must add when sailing from Cherbourg to Portsmouth we met to adverse weather conditions. Read Less
Sail Date March 2018
We boarded at Tilbury and was shown our cabin 5136. We had to call reception as water was coming up through the shower drain, but this was soon fixed by an engineer. We was surprised by the number of very old and less mobile passengers ... Read More
We boarded at Tilbury and was shown our cabin 5136. We had to call reception as water was coming up through the shower drain, but this was soon fixed by an engineer. We was surprised by the number of very old and less mobile passengers on this cruise, walking sticks, Zimmer frames and mobile chairs. We later found out this cruise was used by Saga. This had obvious problems when disembarking and embarking at the various ports of call. The ship on first impression looked modern but there is something fundamentally wrong with it. Had I read the reviews of December 2017 and January 2018 beforehand we would not of booked this cruise. The ship was very noisy, there was a constant smell of sewage outside the cabins and in reception area , the lounges would be cold due to the air conditioning temperature being too low, there was a constant sound of people coughing and yes we also went down with a chest infection. The Kensington restaurant was excellent but we found the Waldorf service disappointing. Raffles Bistro was like a canteen. Entertainment enjoyable. Read Less
Sail Date March 2018
Use this cruise line at you peril. The only good point was the cabin porter and the fairly good food. The rest was a total shambles myself and other passengers complaining that rooms allocated on check were not the ones on documents when ... Read More
Use this cruise line at you peril. The only good point was the cabin porter and the fairly good food. The rest was a total shambles myself and other passengers complaining that rooms allocated on check were not the ones on documents when booked and more people complaining and telling others about their experience on arrival than I have ever encountered anywhere. Most of the staff on the customer service desk were not trained, surly and arrogant. Could not sleep due to rattling engine noise. I could write a small essay of every complaint on this weekend away but quite frankly they would not take any notice and nothing would change. It would not surprise me if this company went out of business very soon. They need to get one of the experienced cruise lines to show them how it is done before it's too late. Transpired that the ship had that day just arrived from a world cruise!!!! and the last passengers had only disembarked at 3pm, hence the chaos at the dock. The one thing they should be mindful of is that word travels even faster on a small cruise ship and in a blink of an eye everyone on board gets to hear about any complaints! More importantly if this was there idea of customer care what in heavens name would it be like in a real disaster, doesn't bare thinking about. Read Less
Sail Date May 2017
The embarkation process was very quick and easy which was appreciated after a very long journey. Our cabin was clean and tidy but thought the balcony was small.[little bit noisy] The ship was bigger then any others we had been on ... Read More
The embarkation process was very quick and easy which was appreciated after a very long journey. Our cabin was clean and tidy but thought the balcony was small.[little bit noisy] The ship was bigger then any others we had been on and seemed without much character We were on 2nd sitting for dining and found the staff very good MR.sabari and giving us much attention,with a smiling face.we love it,even in busy time he showing a warm smile and the way service is great.we never had these kind of service and conversation.The food was ok but have had better on other cruises. The entertainment was the worst by far we have seen over the years with cmv seeming to love ex Britain's got talent losers or lookalikes their main offering which is not what you expect. The shops were ok but the staffs attitude and service were very poor. In summary, every thing was average..except dining experience. Read Less
Sail Date December 2016
Cruise to Iceland on Magellan. As usual really enjoyed it and met some very nice people on board. Sadly there were the usual moaners, mostly about the food. If I have any criticism personally, it might have been slightly over salted for ... Read More
Cruise to Iceland on Magellan. As usual really enjoyed it and met some very nice people on board. Sadly there were the usual moaners, mostly about the food. If I have any criticism personally, it might have been slightly over salted for some people's tastes, but I found it just perfect. My cabin was large and roomy, best showers of any ship I have been on and I have been on quite a few. All kept spotless by lovely cheery staff smiling and chatting even though they seem to do very long shifts. The weather was very rough but you don't go to Iceland for 30 degree heat and a suntan. Although some passengers never cease to amaze me as one woman thought she could be out on deck sunning herself and the brochure was misleading showing blue skies! The lectures were very good being varied and entitled living on Scottish Lighthouses, Van Gogh Sunflowers and The Aurora Borialis, saw a great film as well - Bridge of Spies. The scenery was spectacular and unfortunately a bad trip for quite a few passengers who were airlifted off the ship and ambulances waiting at quayside to take them to Hospital, however this was quite thrilling to watch for the rest of us and I hope all are well on the road to recovery by now. Going back to other reviewers moaning about the food, I'd like to know what they eat at home or in UK restaurants. There was always a choice of 4 to 5 starters, two soups, two salads, 4 to 5 main courses, 3 to 4 desserts, cheese and biscuits and coffee or tea to finish. The soups may have been on the thin side, however if you can manage 5 courses stating with a hearty lentil and bacon, then you are doing well. Choices included venison, halibut, lemon sole, ginger chicken, the pistachio ice cream was fabulous. Bear in mind this is a very reasonably priced cruise, you can't expect the same as Crystal or Seaborne. Go with that in mind and you will have a great time. Read Less
Sail Date April 2016
WE have never cruised before but were delighted with the whole package from CMV on their new ship Magellan. Embarkation was orderly and efficient, car to cabin took about 20 minutes total time, where our luggage was waiting - so much ... Read More
WE have never cruised before but were delighted with the whole package from CMV on their new ship Magellan. Embarkation was orderly and efficient, car to cabin took about 20 minutes total time, where our luggage was waiting - so much better than flying. The cabin was small but perfectly clean and comfortable and was serviced twice a day by the lovely Natalia - tidied and beds made each morning. Each evening the bed was turned down, blinds drawn and the side light left on to ensure a welcoming ambiance on our return to the cabin at night. Bathroom again small but serviceable, with a great shower , although extra lighting in here would be better. The Waldorf restaurant was superb- beautiful and well presented food with friendly and efficient staff and Silver Service. Excellent selection of food, including at the Raffles Bistro upstairs. Entertainment was better than we expected - Rhys was great compering the daily quiz among other things, the band were excellent, particularly Katerina on the violin plus the chap on the saxophone, also the pianist (accompanying the singer Melissa) was really good. Waiting staff were always busy but remembered whole lists of orders and who they were for. Excursions were expensive, but on a par with other cruise lines. Lectures on the local area, etc, were really informative . My spouse became unwell during the cruise and had to be admitted to the Ship's Infirmary - the experience from start to finish was professional and reassuring, giving us great confidence . The doctor Ivan and nurse Bran were thorough, explaining everything clearly and giving advice and reassurance as well as the essential medical care and recommendations for ongoing treatment. This included a consultation via the internet with a land based Cardiologist - very impressive. They dealt with the Travel Insurance company directly and we had no expensive calls to make. Wi-fi on board was free, although slow at times, but we were crossing the North Sea ! For the price, we were really impressed with this cruise and will definitely be sailing with CMV again. Read Less
Sail Date April 2015
Marvellous Magellan!! We travelled via GLENTON HOLIDAYS - therefore we were picked up from home in a mini-bus form AYRSHIRE and driven to the port of Dundee to join the Magellan. There followed a very slick and quick embarkation and we ... Read More
Marvellous Magellan!! We travelled via GLENTON HOLIDAYS - therefore we were picked up from home in a mini-bus form AYRSHIRE and driven to the port of Dundee to join the Magellan. There followed a very slick and quick embarkation and we were in our cabin 55mins later! Service from all staff and crew was excellent, entertainment of a very high standard and plenty of variety. We attended the art class, where a very talented cartoonist gave us some tips and examples of his work. Lectures on whales ect were available, and fruit and vegetable art by the kitchen crew was amazing - not forgetting the Chocaholic Buffet - where for 30minutes, you were invited to take photographs of their creations...then - YES - eat it!! We did not do any of the organised excursions - but most of the ports we berthed at, we were able to walk to shops and museums ect. FLAM was beautiful and we travelled on the train up into the mountains deep in snow...we bought our tickets in the information booth, and asked for Senior Fares, so from £30 down to £20! [ Had we bought the ships tickets it would have been £40! ] There was a safety issue that I must mention - some cabins have an extra bunk bed folded against one wall - please be extra careful, as one guest split his head badly - I feel this area should have extra padding. Small little things that could be done better, but hey I we weren't taking out a mortgage on the thing!!! So lighten up you folk, that want everything PERFECT...we are all human and mistakes DO happen - so if nobody died, let it go..... We would definitely sail on the MAGELLAN again...lovely ship and the NORWEGIAN FJORDS are absolutely STUNNING. [ WE WERE VERY LUCKY TO HAVE BLUE SKIES AND SUNSHINE MOST DAYS] Altogether a fabulous cruise for us... Read Less
Sail Date March 2015
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.6

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